Dispatcher jobs in Roseville, CA - 30 jobs

Summary: Under supervision of the communications manager, this position performs a variety of skills and semi-skilled functions in support of the communication center; receives and dispatches emergency and non-emergency calls assist with ancillary services; provides Emergency Medical Dispatch (EMD) direction and participates in the work of a dispatcher/call taker and performs other duties as assigned. The fundamental reason this classification exists is to operate Emergency Medical Service (EMS) Computer-Aided Dispatching equipment to quickly and accurately receive and transmit information of an emergency nature for AlphaOne Ambulance Medical Services, Inc. and contracted communities and facilities. Work involves evaluating incoming calls to determine the appropriate level of EMS assistance required, dispatching units, and transmitting information and messages upon request and/or according to established policies/procedures. Employees are expected to demonstrate extensive communications skills and to exercise considerable judgment under pressure. Work is performed under the general direction of a communications manager and/or shift lead. Dispatchers must be able to work any assigned shift, including days, nights, weekends, and holidays. Shifts are typically 12 hours long, on a “4/3 split” schedule (4 days on, 3 days off, 3 days on, 4 days off). However, duration of shifts and scheduled workdays may vary due to operational need. Qualifications Essential Responsibilities include the following. Other duties may be assigned. Techniques, procedures, and methods used in the operations of a communication center. General knowledge of geographical orientation, cities and locations of highways, hospitals, and main streets. Effective interpersonal communication methods and techniques. Must be able to pass the IAED certification course within 1 month of hire (unless unforeseen circumstances or class scheduling prevent this) and maintain EMD, and CPR certification during employment. Must demonstrate proficiency in all areas of the position within 42 completed training shifts: Must demonstrate proficiency in emergency and IFT call taking, IFT dispatch, and Emergency dispatch within 14 training shifts, respectively. Failure to meet the above deadlines may result in remedial action or termination. Competencies: To perform the job successfully, an individual should demonstrate the following: Communicate orally with the public and co-workers in face-to-face, one-on-one setting or using a telephone. Remain calm and effective under heavy workloads and in emergency situations. Exercise good judgment in emergency situations. Determine priorities of emergencies. Obtain and act on information quickly and accurately in emergency situations. Perceive the full range of the color spectrum, numbers, and/or images on a computerized monitor. Work evenings, night, weekends, and holidays to maintain 24-hour coverage of the emergency dispatch system. Understand and follow oral and written instructions. Work cooperatively with other departments to create a seamless flow of communication. Comprehend and make inferences from written materials such as operations manuals and dispatch manuals. Learn job-related material through oral instruction and observation, and through structured lecture and reading to effectively perform job duties. This learning takes place in an on-the-job training setting, and in a classroom setting. Learn street locations, station locations, and geography of the areas served. Learn to operate communications equipment (multi-button telephones, base radios, and computer terminals). Learn communication center organization, policies, and operating procedures. Work safely without presenting a direct threat to self or others. ADDITIONAL REQUIREMENTS Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift. Must possess CPR certification (classes offered at AlphaOne Ambulance Medical Services Inc.) and maintain during employment. Must be able to successfully complete the dispatch orientation. Must possess EMD certificate and re-certify certificate prior to expiration to maintain employment Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Educational Requirements The employee must have a minimum of either a high school diploma or a GED as evidence of completion of a high school education and must have and maintain current emergency medical dispatching certificate issued by the National Accreditation of Emergency Medical Dispatchers . Certificates, Licenses and Registrations The employee must possess and maintain a valid CPR card, current EMD certificate and other certifications as required. Minimum Experience, Abilities Required and Special Requirements This position starts at an entry level classification (PTC) experience in this role is key to the successful completion of EMD. Additionally, the employee must possess basic working knowledge of a computer and be able to enter necessary data into a computer or similar device. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is: (Occasionally equals 1-33%; Frequently equals 34%-66%; and continuously equals 67-100% of a typical workday.) SITTING: Frequently, the individual will sit in the communication center. The communication center is equipped with a standard office chair. The time performing the sitting activity on a daily basis would depend upon the specific shift assignment. LIFTING AND CARRYING: Occasionally required to lift and carry weights ranging from a few pounds to ten (10) pounds and above. Occasionally required to lift and carry weights scaled at above 25 pounds or more. Employees will need to lift and carry boxes or normal office equipment. BENDING AND STOOPING: Occasionally, throughout a work shift, the individual must bend in a range of 1 to 90 degrees. The average situation will require the individual to work in a range of 35 to 65 degree bends. CROUCHING AND KNEELING: Occasionally crouching and kneeling may be performed when checking equipment or assisting personnel. The number of times this is done depends on the incident but may be up to 15 times for up to 10 minutes or greater. OTHER PHYSICAL REQUIREMENTS Maintain stamina during the shift; Speak clearly under stressful circumstances; Accurately communicate ideas orally and in writing; Speak loudly; and Get along well with others. MENTAL REQUIREMENTS OF THE POSITION Ability to handle stressful situations, and be able to function calmly and collectedly under all types of stressful situations; Get along well with diverse personalities; Communicate with callers and others with empathy and respect; Create and maintain a positive and cooperative working environment in stressful situations; Work smoothly and professionally in an environment where teamwork is essential; Analyze and interpret difficult and complex transports and personnel situations; Work independently with minimal supervision for assigned tasks; Exercise sound independent judgment within general policy and procedural guidelines; Anticipate and identify problems and take initiative to prevent or correct them; Establish and maintain effective working relationships with all levels of personnel within the medical community, AlphaOne Ambulance Medical Services Inc., outside agencies, patients, and members of the community; Understand and follow federal, state and local laws, and AlphaOne Ambulance Medical Services Inc. policies, procedures, and rules; Follow orders; Remember and apply concepts, knowledge, and principles; and Appropriately deal with stress and maintain composure when encountering difficult calls. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Compliance: Will comply with all applicable laws pertaining to fraud and abuse as defined by the Office of Inspector General regarding kickbacks for the provision of utilizing medical transportation services. Will hold in confidence matters that are considered privileged information or trade secrets.

General Job Description: Under the direction of the Business Processes Manager, this position acts as the primary customer interface by receiving all after-hour calls and maintaining an accurate scheduling system and maintaining the customer and technician communication systems. Supervises: N/A Essential Duties & Responsibilities Provide exceptional customer service to internal and external customers by conducting intake and assessing the nature of the call, assigning and dispatching the call to a service technician and documenting the disposition and resolution on the system and monitoring call status in real time. Placing timely requests for service as requested by customers Identify the nature of the call by collecting necessary and relevant details. Assess and assign service calls to the appropriate area service technician. Document problems in the system and transmit to technician's mobile device any/all call detail, history, and level of urgency. Monitor the change of status of all calls on the electronic dispatch board. Monitor the outstanding work orders and maintenance orders ensuring timely completion Interface with field supervision on any/all conflicts in requests for service, repeated callbacks or customer issues requiring their attention. Interface with ACCO's non-service departments placing requests for service to assure a timely response and that the work schedule is updated. Close out completed work orders, reconcile time applied, verify resolution and prepare for billing. Transfer dispatch operations to the next shift end and verify handoffs. Monitor the Tech Time Emails and make the necessary adjustments to the Technician's hours. Monitor the Schedule board to clear up any appointments in the status of Dispatched, Open or Declined. Review the maintenance WIP for completed jobs and close out the costs. Other tasks as assigned by supervisor or upper management. Position Requirements (Skills, Knowledge, Abilities): HS Diploma or equivalent Ability to handle multiple phone lines in a hectic, fast paced environment. 2-3 years of data entry with dispatch ticketing system Analytical and problem solving skills Proficiency with Microsoft Windows environment & Google products Excellent writing and verbal communication skills A driven self-starter with a strong work ethic that can take the lead on initiatives and follow-through on commitments. Detail oriented. Very organized with demonstrated ability to multitask Ability to maintain 99.9% accuracy in all transactions ACCO Competencies: Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level / position and with minimal supervision. Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity. Insight: The ability to gather and make sense of information that suggests new possibilities. Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people. Likeability: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner. Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success. Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility. Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change. Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives. Physical Requirements: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. The auditory/hearing abilities required by the job include ability to hear customers calling by telephone. While performing the duties of this Job, the employee is regularly required to sit for prolonged periods, stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is regularly required to walk and sit. Regular and routine attendance is required. Hours: This is a non-exempt position available Monday to Sunday, beginning between 7:00 pm and 7:00 am and ending with one hour for lunch. Eight hours per day is required and occasional overtime may be necessary per business needs. Competitive Wages: $23.00 to $26.00 per hour. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation. #ACCO #LI-MM1

You must have taken and passed the Dispatcher CritiCall examination for further consideration. To take the examination, click here. Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, psychological test, credit check, and a drug use history to be considered for this position. Applicants applying to this posting will be hired as a Dispatcher Recruit and must successfully complete a seven (7) week Dispatcher Training Academy. Upon satisfactory graduation from a Dispatcher Training Academy, a Dispatcher Recruit meeting the requirements of the Dispatcher I classification shall be advanced to the career classification of Dispatcher I. For more information regarding the Dispatcher Recruit position, please visit the following link: Dispatcher Recruit Classification Specification: ************************************************************************************************************ Specifications To receive incoming telephone calls and dispatch police units as necessary for assistance; perform a variety of general support duties related to communications activities. DISTINGUISHING CHARACTERISTICS This is an entry level class in the Dispatcher series. Incumbents of this class are trained in department policies, procedures and systems through on-the-job training. Generally, work is observed and reviewed both during performance and upon completion. Dispatcher Recruit is distinguished from the Dispatcher I classification in that it is a training classification. SUPERVISION RECEIVED AND EXERCISED Immediate supervision is provided by a Dispatcher III. Technical or functional supervision may be provided by a Dispatcher II or Dispatcher III. * Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service; determine nature and priority; dispatch units as necessary; and/or refer or transfer callers to ensure excellent customer service. * Maintain radio contact with all units on assignment. * Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. * Query information from law enforcement communication networks relating to wanted persons, criminal history, stolen property, and Department of Motor Vehicle information. * Query and enter stolen, stored, and repossessed vehicle information. * Perform a variety of records keeping duties related to the computer aided dispatch system. * Test and inspect equipment as required. * Testify in court as needed. * Prepare written responses or reports related to communication complaints, investigative follow-ups or police reports. * Write daily work progress reports when training a new Dispatcher. * Demonstrate professionalism, courtesy, empathy, and excellent customer service in accordance with departmental policy and the community-oriented policing concept. * Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. Knowledge of: * English grammar, usage, spelling and punctuation. Ability to: * Express themselves in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. * Effectively communicate with and elicit information from upset and irate citizens. * Work under pressure and exercise good judgment in emergency situations. * Exercise independent judgment and work with a minimum of supervision. * Use a computer and keyboard to enter data provided verbally and in writing. * Learn standard broadcasting rules and procedures. * Learn City street system and physical layout of Sacramento. * Understand and comply with oral and written directions. * Learn to operate computer-aided dispatch, telephone, and radio broadcasting equipment. * Value customers and co-workers through provision of excellent customer service. * Operate office machines and equipment. * Type 40 net wpm. EXPERIENCE AND EDUCATION High school diploma or GED equivalent and completion of twelve (12) units from an accredited college or university. AND One (1) year of customer service experience and successful completion of the Sacramento Police Department's Basic Dispatch Academy within the last twelve (12) months. * OR- High school diploma or GED equivalent AND Four (4) years of customer service experience and successful completion of the Sacramento Police Department's Basic Dispatch Academy within the last twelve (12) months. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete eighteen (18) months of probation at a satisfactory performance. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application, emailed to *******************************. If submitting via email, please include your name and Job# 002049-26-1 on your documents. 2. Online Dispatcher CritiCall Exam: (Pass/Fail) - Candidates must have taken and passed the Dispatcher CritiCall Examination by 11:59 p.m. on January 31, 2026 for further consideration. Candidates can access the examination at any time by visiting the City of Sacramento's Examination's website: ********************************************** The online Dispatcher CritiCall examination may test your ability to: * Follow rules and directions. * Make decisions quickly and accurately based on rules you are provided. * Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. * Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. * Use written information provided on lists (such as an alphabetically sequenced telephone book). * Recognize if bits of information, such as addresses or names, are similar or different. * Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). * Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. * Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. * Evaluate information provided in order to prioritize or categorize incidents. * Evaluate information and identify the most correct solution based upon that information. * Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) * Correctly spell commonly used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). * Communicate using sentences or phrases that clearly express the intended meaning. * Read and comprehend written passages. A Dispatcher CritiCall Examination study guide is available for your reference on the City of Sacramento's Applicant Resources Page at: ********************************************** * The exam is fully compatible with the latest version of Chrome, Edge, and Firefox. Safari users will have to follow the onscreen instructions after clicking the test link for enabling the auto-play function within the Safari browser. Please note, Microsoft is no longer supporting Internet Explorer thus the exam may not be compatible with Internet Explorer Browse. * For Apple users, the Safari browser defaults the Media Auto-Play settings to "off", which prevents sound in certain modules from playing. The setting is easily changed to allow for Auto-Play. Please make sure you check these settings prior to beginning your exam. This exam contains several audio components. Computer speakers and/or headphones will be required. * If you have not used the testing system previously, you may be prompted to download a browser plug-in. Please do so in order to take the exam from your computer. 3. Screening Committee: (Pass/Fail)- Human Resources will only evaluate employment applications for the minimum qualifications of candidates who have passed the Dispatcher CritiCall examination. Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. Candidates who have passed the exam and meet the minimum qualifications will be referred to the department after the last day of the month. 4. Eligibility: Candidates who pass the online Dispatcher CritiCall examination, submit a valid employment application, and meet the qualification standards will be forwarded to the department for further consideration. You are not required to re-apply or re-take the exam for this position if you have successfully passed the Dispatcher CritiCall test and have active eligibility. You will maintain eligibility for one year from the date of notification of a passing score on the Dispatcher CritiCall examination. 5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, psychological test, credit check, and drug use history. QUESTIONS For questions concerning Drug Use Standards or the Background process: * Visit the Police Department web site at ********************* OR; * Call the Police Recruiting Office at ************** OR; * Send an email to police_********************************** For questions concerning the Sacramento Police Department's Public Safety Communications Academy: * Call the Sacramento Police Department's Public Safety Communications Academy at **************. For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Application Support at ************. * Visit the City of Sacramento Human Resources Department website at **********************************************; * Send an email to *******************************; or * Call the Human Resources Department at **************

Job DescriptionSalary: Starting at $30 DOE HVAC & Plumbing Service Dispatcher Key Qualifications & Ideal Candidate Traits: Were looking for someone who thrives in a fast-paced, dynamic environment. The ideal candidate will be highly adaptable, capable of managing fluctuating duties, staying organized, and maintaining efficiency under pressure. They should embrace change, eagerly engage with new processes, and demonstrate patience and flexibility as they learn. A proactive attitude toward process improvements and a commitment to staying engaged with the evolving business landscape is essential. Cultural fit is just as important as skills. As a young, dynamic company, we are guided by our core values: Committed, Collaborative, Knowledgeable, Family-First, and Fun. The ideal candidate will embody these values in both their work and interactions, contributing not only to the companys success but also to a positive, team-oriented atmosphere. In this role, youll support the growth of the Service Department and Plumbing Division, contributing to process improvements with clear communication, organization, and efficiency. Success in this position relies on being proactive, communicative, and adaptable. Position Summary: The HVAC & Plumbing Service Dispatcher plays a critical role in delivering exceptional customer service to both existing and potential customers. Youll manage service and repair requests, coordinate service calls, and ensure customer satisfaction through efficient scheduling, timely follow-ups, and clear communication. Your work will support high customer retention rates and contribute to the overall success of the Service Department. Job Responsibilities: Schedule and coordinate all incoming service calls via phone or email. Create and manage dispatch tickets for service calls. Dispatch Service Technicians based on skill set and location. Review technician notes post-job to ensure accuracy and service ticket completion. Respond to customer inquiries, including those left overnight. Maintain and update the dispatch board to ensure optimal technician coverage. Forecast service workload 2-3 days in advance for proper resource allocation. Issue and update purchase orders as needed. Follow up with customers on pending or recommended work using the pending work log. Manage maintenance agreements (billing, scheduling, staging, updates, renewals). Verify technician check-ins and check-outs to ensure timely and accurate service. Update customer files with new information (e.g., warranties, equipment details, technician requests). Facilitate the return process for manufacturer warranty parts. Perform other duties as assigned. Required Qualifications: High school diploma or GED. Minimum 1 year of customer service and dispatch experience. Strong communication and interpersonal skills, with excellent phone etiquette. Proficient in computer usage and related technologies. Problem-solving skills and the ability to adapt to changing circumstances. Self-motivated, with a strong work ethic and the ability to follow through on commitments. Energetic and customer-focused. Desired Qualifications: Experience in the HVAC & Plumbing industry. Familiarity with Microsoft Office and ServiceTitan (preferred). Team-oriented, with the ability to collaborate effectively across departments. Calm under pressure, with the ability to prioritize and make swift decisions. Physical Demands: Prolonged periods of sitting and typing at a desk. Occasional lifting, twisting, and carrying of small components (less than 10 lbs.). Work Environment: Fast-paced office environment with a constantly evolving workday and schedule. Required to complete with application: Wed love to get to know you better! As part of our hiring process, we ask all candidates to complete a short personality test to help us better understand your strengths and fit for the role. Please click the link below to take the test. It will only take a few minutes to complete. **************************************************************************** We look forward to hearing from you!

Cornerstone Building Brands is a premier exterior building solutions provider serving both the residential and commercial markets across North America. The building products we manufacture are the cornerstone of the communities where people live, work and play -from homes to hospitals, grade schools to grocery stores, manufacturing facilities to municipal buildings and beyond. Through the core values and consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers' needs and what matters most to their success. We know that it is our people that make the difference, and we are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized, providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees. Job Description The Dispatcher (Shipping Clerk) oversees and facilitates the logistics/supply chain operations of the branch. You will coordinate personnel and processes to achieve the effective distribution of products, most of which is also manufactured in the Woodland branch. This position requires regular interaction with our valued customers; from responding to customer questions and complaints to notifying customers about delays in the delivery schedule. Also required is frequent coordination with other departments, such as Customer Service and Production. The successful Dispatcher (Shipping Clerk) ensures the smooth operation of a variety of channels aiming for maximum efficiency. You'll be responsible for (but not limited to): Provide accurate and timely freight scheduling and competitive freight quotes to support efficient operations. Coordinate daily logistics operations by building loads, routing trucks, and dispatching drivers to ensure timely and efficient deliveries Applying transportation policies and procedures and coordinating and monitoring truck routing operations. Coordinating all freight movements with customers and service providers and providing customers with regular status updates. Preparing the weekly shipment forecast, working to expedite orders when necessary, and regularly reviewing backlog with the Shipping & Receiving Manager. Accurately and timely tracking and processing A/P and reviewing A/R monthly with Shipping & Receiving Manager. Reviewing claims with Shipping & Receiving and partnering with customers on completing claims. Qualifications Minimum of 3 years of experience in logistics with a strong understanding of transportation operations Proven ability to manage multiple tasks and apply effective problem-solving strategies Excellent verbal and written communication skills Proficient in computer applications, including Microsoft Word and Excel, with the ability to learn new software quickly High school diploma or equivalent required Willingness to work a flexible schedule, which may include nights, weekends, and holidays as needed Additional Information We offer medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.) Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play . Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here . You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here . If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or [email protected] . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or [email protected] . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package. Contribute to our vibrant community and join the City of Vacaville! Please see our Police Department recruitment website for more information! The City of Vacaville is seeking highly motivated and dependable individuals who thrive in a fast-paced environment to join our Public Safety Communications Team as a lateral Public Safety Dispatcher II. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months. The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity. Public Safety Dispatcher II (Lateral) Salary Range: $87,874.03 - $106,813.31/annually 2% COLA scheduled for 11/01/2026 For a complete job description and to apply online, visit our website at************************ ABOUT YOU The Ideal Public Safety Dispatcher Candidate: The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include: * Receiving and responding to routine and emergency calls * Referring callers to appropriate agencies * Providing general information to the public * Assigning calls to Police and Fire units * Dispatching units quickly and as needed EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: High school diploma or equivalent. Successful completion of the California POST Dispatch Academy is required. Experience:Three (3) years of work experience performing a variety of increasingly responsible duties equivalent to that of a Public Safety Dispatcher I with the City of Vacaville. License or Certificate:Possession of, or eligibility for, the POST Public Safety Dispatcher Basic Certificate and the Emergency Medical Dispatch (EMD) Certificate. Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays. All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process. ABOUT EVERYTHING ELSE This recruitment is currently open and continuous, but mayclosewithout furthernoticeat any time. Interested candidates are encouraged to apply and submit necessary documents as soon as possible. A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment. Applicants are encouraged to apply online at ************************ Resumes will not be accepted in lieu of a completed application packet. If unable to apply online, application packets can be obtained in person at the Human Resources Department or by calling **************. IMPORTANT:Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly with your application. The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam. For ADA information and other Frequently Asked Questions, please clickhere.

SUPERVISION RECEIVED AND EXERCISEDImmediate supervision is provided by a Dispatcher III. Technical or functional supervision may be provided by a Dispatcher II or Dispatcher III. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service; determine nature and priority; dispatch units as necessary; and/or refer or transfer callers to ensure excellent customer service. Maintain radio contact with all units on assignment. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. Query information from law enforcement communication networks relating to wanted persons, criminal history, stolen property, and Department of Motor Vehicle information. Query and enter stolen, stored, and repossessed vehicle information. Perform a variety of records keeping duties related to the computer aided dispatch system. Test and inspect equipment as required. Testify in court as needed. Prepare written responses or reports related to communication complaints, investigative follow-ups or police reports. Write daily work progress reports when training a new Dispatcher. Demonstrate professionalism, courtesy, empathy, and excellent customer service in accordance with departmental policy and the community-oriented policing concept. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: English grammar, usage, spelling and punctuation. Ability to: Express themselves in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. Effectively communicate with and elicit information from upset and irate citizens. Work under pressure and exercise good judgment in emergency situations. Exercise independent judgment and work with a minimum of supervision. Use a computer and keyboard to enter data provided verbally and in writing. Learn standard broadcasting rules and procedures. Learn City street system and physical layout of Sacramento. Understand and comply with oral and written directions. Learn to operate computer-aided dispatch, telephone, and radio broadcasting equipment. Value customers and co-workers through provision of excellent customer service. Operate office machines and equipment. Type 40 net wpm. EXPEREINCE AND EDUCATION High school diploma or GED equivalent and completion of twelve (12) units from an accredited college or university. AND One (1) year of customer service experience and successful completion of the Sacramento Police Department's Basic Dispatch Academy within the last twelve (12) months. -OR- High school diploma or GED equivalent AND Four (4) years of customer service experience and successful completion of the Sacramento Police Department's Basic Dispatch Academy within the last twelve (12) months.

Full-time Description Our rapid growth is your opportunity to join a high-energy, fast-paced operations team! We are seeking an After-Hours Dispatcher to support our trucking operations outside of regular business hours. In this critical role, you will be responsible for managing and coordinating transportation activities, including handling incoming calls from drivers, customers, and vendors, dispatching trucks for late or emergency loads, and resolving on-the-road issues such as delays, breakdowns, or routing problems. You will ensure clear, timely communication with on-call personnel and management, update load statuses, maintain accurate records, and help ensure compliance with company policies and DOT regulations. Requirements Truck Dispatcher Responsibilities: Track, manage truck driver's schedules and routes. Scheduling freight to be picked up and delivered. Completing paperwork related to shipments. Resolving and working thru customer complaints and inquires

The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately. Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications Knowledge, Skills, Abilities 1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment 2. Ability to learn standard broadcasting rules and procedures 3. Ability to learn the campus street system and physical layout of Sacramento campus 4. Ability to exercise independent judgement and work with a minimum of supervision 5. Ability to use office equipment and software 6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices 7. Ability to take accurate notes and prepare concise reports using information from various sources 8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations 9. Ability to multi-task in a fast-paced work environment 10. Ability to analyze situations accurately and take effective action 11. Ability to follow written and oral directions 12. Knowledge of English grammar, usage, spelling and punctuation 13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances Other Requirements 14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays Conditions of Employment - Ability to pass background check Preferred Qualifications 15. Experience working with customers or members of the public. 16. Experience working in a fast-paced environment that requires multitasking while communicating with others. 17. Experience working with radio transceivers, telephones, silent alarms, and emergency signaling devices 18. Experience functioning in emergency situations 19. Experience maintaining records or logs, including statistical data.

U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships. As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams. Hours are generally Monday-Friday 6am-2:30pm or until work is completed, plus rotating Saturdays. Schedules are subject to change based on business needs and may require overtime. JOB RESPONSIBILITIES * Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts. * Ensure drivers are completing customer returns within 3 days of creation * Assist with will-call customers * Assist with reviewing Samsara driving alerts * Track drivers on Elite and close out all routes and open orders daily * Train drivers on PIV, tablet, and safety expectations (may be involved in road tests) * Complete all routing requests before scheduled cut-off times * Backup for Dispatch Supervisor and EComm * Assign lines to be pulled by material handlers for will-call and metro routes * Answering phone calls in a professional and timely manner * Communicates effectively with call center, sales, customers, drivers and other locations * Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs * Backup driver, order pulling, operate power equipment as needed * Promote and maintain a safe working environment for all team members * The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations OUR BENEFITS * Highly competitive wages starting at $23.00/hr! * Weekly pay * Work boot reimbursement program * Healthcare benefits, available your first day on the job * 401(k) with Generous Employer Contribution AND Match * Paid Vacation, Sick time and Holidays * On-the-job training and skill development * Tuition Reimbursement * Employee Discount Programs Physical Demands and Work Environment Physical demands: While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment. Protective equipment required: steel or composite toe boots, safety vest, safety harness , seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment. Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent. QUALIFICATIONS * Must be 21 years or older (mandatory company policy) * Must possess a valid driver's license and good driving record in compliance with our driver policy * 1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor * 1 year experience in transportation industry * Knowledge of DOT regulations and legal requirements for drivers * Excellent communication, customer service, and organization skills * Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test * Must possess a valid driver's license and good driving record in compliance with our driver policy * Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds * Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires * Ability to follow instructions and safe operating procedures * Demonstrated ability to provide quality customer service * Ability to work overtime as needed * Successfully pass a pre-employment drug test (do not test for THC / marijuana) * Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements) DIVISION: U.S. AutoForce U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need. U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture. U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at **************.

The City of Redondo Beach Police Department is looking for experienced Communications Dispatchers to join our highly-skilled team. Use your skills to work for a full-service City near the beach in the beautiful South Bay of Los Angeles! Candidates with a current P.O.S.T. Dispatcher Certification, or equivalent, and at least 2 years of public safety dispatcher experience are invited to apply. Only applicants that meet the minimum requirements and attach a copy of their P.O.S.T. Dispatcher Certification, or equivalent certification, will be contacted and given further consideration. If you do not meet these requirements, please review our Communications Dispatcher Trainee job post to see if you are interested in that role. Successful candidates will also demonstrate the ability to work well under pressure and during periods of high stress, be capable of multi-tasking, and function productively in a fast-paced environment. The ability and/or willingness to work overtime if requested is also desired. This is a continuous recruitment and may close at any time. Prompt application is highly encouraged. Under the direction of the Police Chief and supervisors, the Communications Dispatcher Lateral position performs in a training or solo capacity to dispatch Police, Fire, and emergency medical services and personnel and responds to both urgent and non-emergency complaints and calls for service in the City's Communication Center; performs work under general instructions, but with established policies, procedures and precedents as guides; and performs related duties as required to achieve successful results in support of the City's mission, goals, policies and objectives. This position is accountable to perform as a team member to assist with operational and support duties and services including but not limited to: * Receiving, updating and reviewing police, fire, and emergency medical service calls and status of rescue units; prioritizing incidents and radio traffic; dispatching the appropriate police, fire, or rescue units in accordance with established operational guidelines. * Broadcasting information over radio or phone lines and entering call information into the computer aided dispatch system chronologically; transmitting messages to the appropriate station or location directing unit(s) to respond to calls; announcing information over station paging systems and via radio frequency; maintaining direct contact with field personnel; updating responding unit status, as necessary. * Receiving calls for service from the public and private alarm systems; determining the nature of the complaints, alarms, or codes for computer input; recording the type of incident, locations, and other details; inputting the information into the computer to be routed to the appropriate Police or Fire dispatcher. * Working shifts and irregular hours including days, evenings, nights, overtime and including weekends and holidays; may be called back for major emergencies, disasters, and critical incidents. * Working in an environment that requires the ability to sit for extended periods of time, read color coded displays; use a computer terminal for extended periods; hear sufficiently to accurately and completely obtain information from callers; and communicate clearly to effectively dispatch information over the radio/communication system. Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds may be required. * Providing outstanding internal and external customer service, communicating effectively with the public and fellow employees, solving problems and proactively creating sustainable solutions to issues. * Conducting duties, responsibilities, tasks and assignments with a constructive, cooperative, positive, professional attitude and demeanor. * Supporting the City's mission, goals, policies and objectives. * Supporting the City's corporate values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal responsibility. * Performing other related duties as required. The position requires the ability to: * Work shifts, weekends and/or holidays * Spell and use correct grammar * Type a minimum of 45 words per minute * Follow oral and written directions and understand and follow complex written rules, regulations, policies and procedures * Memorize and use crime, phonetic alphabetical and computer codes * React quickly, efficiently and calmly in emergency situations * Maintain effective working relationships with others * Communicate effectively and professionally on the phone and radio Qualified Applicants must: * Possess a high school diploma or G.E.D. equivalent. * Be a minimum age of 18 years at the time of appointment. * Additional college credits and bilingual skills are desirable. * Possess a minimum of two (2) years as a public safety Communications Dispatcher with computer-aided dispatch experience. * Applicants will be required to successfully complete position-appropriate testing simulating the emergency services job. * Have completed and passed a California Certified Dispatcher School and hold a current P.O.S.T Dispatcher Certification, or hold recognized equivalent certification of a State or Municipal Agency. * A copy of your current P.O.S.T. Certification must be included with your application. * Emergency Medical Dispatch Certification must be obtained within 12 months of appointment to this classification. Other expected competencies: The position requires computer literacy with knowledge in the use of Microsoft Word and Excel and the ability to learn the efficient use of the department's computer aided dispatch and Records Management Systems, State, County and local computer databases and other computer systems. Also required is the ability to communicate using email programs and to understand and adhere to City policies for information technology. The position's expected competencies are to provide sound decision making skills and critical thinking to professional recommendations, decisions and completed staff work. The position also requires the initiative to achieve positive, timely results for the organization while maintaining interpersonal relationships, customer service, diplomatic skills and ethical conduct. PROBATIONARY PERIOD: 12 months CLASSIFICATION: This position is covered under FLSA standards for overtime and is a member of the classified service. SELECTION PROCESS: The selection process may include but is not limited to: Application review and evaluation, written examination, performance test and interview. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process. The pre-employment process may include but not be limited to: Reference checks, background investigation, fingerprint-based criminal history check, credit check, degree verification, and post-offer medical examination and drug test. For public safety positions, including positions based in the Police and/or Fire Department(s), the pre-employment process may also include but not be limited to a P.O.S.T. compliant background check, polygraph examination, post-offer medical examination and drug test, and post-offer psychological examination. Candidates must fill out the employment application and supplemental questions completely and accurately. Required fields and supplemental questions are noted with an asterisk (*). All other fields are optional. Applications including references to "see resume" are considered incomplete and will be disqualified. The City of Redondo Beach is an Equal Opportunity Employer. The City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least five (5) business days in advance of the test date. Qualified Military Veterans are given an additional five points to a passing score for both open-competitive and promotional recruitments. Documentation of such service, such as a veteran identification card, must be provided along with the application for employment or before the conclusion of the testing process.

Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible for helping customers with immediate action by offering best -in-class response to their requests, as well as providing direction and guidance to our drivers and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities The Dispatcher/Service Coordinator must have the ability to work in a fast-paced environment while being self motivated to provide exceptional customer service while interacting with customers by phone, directing technicians, taking inbound and making out bound calls to our client. You must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback. The ideal candidate will have exceptional memory and multi-tasking skills, including but not limited to: Answer all incoming calls before the 3rd ring Collect and document information from callers Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct response units to appropriate location Monitor status of response team Take customer request regarding pickup or delivery Document and update customer records based on interactions in Crown or Trinium Develop and maintain a knowledge base of the evolving products and services Keep drivers advised of congestions at airline terminals and rail terminals Forward all quote requests to manager for pricing Be the liaison between the driver and fleet manager on drivers request Select specific trucks for each rout based on volume and equipment availability Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Experience in freight forwarding industry preferred Excellent typing and data entry skills Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure Positive and professional demeanor Ability to build rapport with clients Ability to problem solve and be a team player 2 years experience in dispatching preferred Must be able to pass drug screening and background check Must be able to work in the USA WELCOME TO CARTAGE XPERTS We are U.S Customs Bonded Carrier who is TSA compliant and also a proud member of The United States Customs Trade Partnership Against Terrorism also known as C-TPAT. Cartage Xperts Life Science works diligently to safe guard the products that are transported while ensuring the integrity of the shipment is kept at all times while offering full visibility and security control methods for critical healthcare shipments, regardless the day and time that we are called in to duty, we always have one person in mind, the patient.

Join Our Team as a Security Dispatcher! Are you a detail-oriented professional with a knack for staying calm under pressure? Guardian Secure Solutions, located in Rancho Cordova, CA, is looking for a Security Dispatcher to join our dedicated team. If you have at least one year of experience and a passion for keeping people and property safe, this could be the perfect opportunity for you! About Us At Guardian Secure Solutions, we pride ourselves on providing reliable and efficient security services to our clients. Our team is committed to excellence, professionalism, and creating a safe environment for everyone we serve. What You'll Do As a Security Dispatcher, you'll play a critical role in ensuring the smooth operation of our security services. Your responsibilities will include: - Monitoring and managing incoming calls and dispatching security personnel as needed. - Coordinating responses to incidents and emergencies in a timely and efficient manner. - Maintaining accurate records and logs of all communications and incidents. - Communicating effectively with security teams, clients, and other stakeholders. - Ensuring compliance with company protocols and procedures at all times. What We're Looking For To succeed in this role, you'll need: - At least 1 year of experience in a similar role, such as dispatching, security, or related fields. - Strong communication skills and the ability to stay composed in high-pressure situations. - Excellent organizational and multitasking abilities. - A proactive and problem-solving mindset. - Familiarity with dispatching systems or software is a plus. Why Join Guardian Secure Solutions? While we don't offer additional benefits at this time, you'll be joining a team that values professionalism, integrity, and teamwork. At Guardian Secure Solutions, we believe in fostering a supportive work environment where every team member plays an essential role in our success. Ready to Apply? If you're ready to take the next step in your career and make a meaningful impact, we'd love to hear from you! Apply today and join Guardian Secure Solutions in delivering top-notch security services. Your next opportunity to grow and contribute starts here!

Dispatch for four (4) CHP Areas; answer 9-1-1, Allied Agency and business telephone calls using the VESTA telephone system, then document information from the calls and/or field units into a Computer Aided Dispatch (CAD) System. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505108 Position #(s): ************-035 Working Title: Public Safety Dispatcher Classification: PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL $5,307.00 - $7,306.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: San Bernardino County Telework: In Office Job Type: Permanent, Full Time Department Information California Highway Patrol Barstow Area (835) 300 East Mountain View Barstow, CA 92311 The mission of the California Highway Patrol (CHP) is to provide the highest level of Safety, Service, and Security. The CHP offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future. Department Website: ********************** Special Requirements * The position(s) require(s) a Drug Screening be passed prior to being hired. * The position(s) require(s) a Background Investigation be cleared prior to being hired. * The position(s) require(s) Medical Clearance prior to being hired. * The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired. Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: ******************************************************************************************** Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent. The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Disapater classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at ******************************************************************************** and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: *************************************************************************** Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/31/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Highway Patrol 052/Selection Standards and Examinations Attn: Paula Hessler P.O. Box 942898 Sacramento, CA 94298-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Highway Patrol 052/Selection Standards and Examinations Classification and Hiring 601 North 7th Street Sacramento, CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Criminal Record Supplemental Questionnaire Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Consistently reports to work on time with a minimum of absences; willingness to work nights, weekends, holidays, overtime, and at unusual hours is required; has emotional stability and even temperament; willingness and initiative to take independent action; performs task accurately; positive attitude; adapts to shifting demands of the job; performs effectively under stress and time pressure; tolerates a confined work with sitting and/or standing for prolonged periods; shows interest in serving the public; shows respect and consideration for others; maintains confidentiality of information; works productively without supervision; dependable; self-motivated; mature; a team-player. Benefits Public Safety Dispatchers/Operators are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401 K/457 plans. For more information visit: *********************************** Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************** Human Resources Contact: Paula Hessler ************** Hiring Unit Contact: Brittainy Crouse ************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Opportunity & Access Section ************** *************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Submission Requirements Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-505108) and/or position number ************-035 on the application. It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time. Other Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. ************************************************************ Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

You must have taken and passed the Dispatcher CritiCall examination for further consideration. To take the examination, click here. You must have experience as a law enforcement Dispatcher in a Public Safety Dispatch Center to qualify for this position. Please review "Qualifications - Lateral Entry" within this job announcement before applying for this position Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, psychological test, credit check, and a drug use history to be considered for this position. To receive incoming telephone calls and dispatch police units as necessary for assistance; perform a variety of general support duties related to communications activities. DISTINGUISHING CHARACTERISTICS Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Dispatcher I. Appointment at the higher class requires that the employee be performing the full range of duties assigned to the class. Work in this class is distinguished from that of the Dispatcher I class by the greater independence with which an incumbent is expected to operate. Dispatcher II is a journey-level classification and incumbents are expected to perform the full range of duties of Dispatcher without direct supervision. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a Dispatcher III. * Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service; determine nature and priority; dispatch units as necessary; and/or refer or transfer callers to ensure excellent customer service. * Maintain radio contact with all units on assignment. * Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. * Query information from law enforcement communication networks relating to wanted persons, criminal history, stolen property, and Department of Motor Vehicle information. * Query and enter stolen, stored, and repossessed vehicle information. * Perform a variety of records keeping duties related to the computer aided dispatch system. * Test and inspect equipment as required. * Testify in court as needed. * Prepare written responses or reports related to communication complaints, investigative follow-ups or police reports. * Write daily work progress reports when training a new Dispatcher. * Demonstrate professionalism, courtesy, empathy, and excellent customer service in accordance with departmental policy and the community-oriented policing concept. * Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. * SEE LATERAL ENTRY REQUIREMENTS* Knowledge of: * English grammar, usage, spelling and punctuation. * Standard radio broadcasting procedures and rules. Ability to: * Express themselves in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. * Effectively communicate with and elicit information from upset and irate citizens. * Work under pressure and exercise good judgment in emergency situations. * Exercise independent judgment and work with a minimum of supervision. * Use a computer and keyboard to enter data provided verbally and in writing. * Learn standard broadcasting rules and procedures. * Learn City street system and physical layout of Sacramento. * Understand and comply with oral and written directions. * Learn to operate computer-aided dispatch, telephone, and radio broadcasting equipment. * Value customers and co-workers through provision of excellent customer service. * Operate office machines and equipment. * Type 40 net words per minute. EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: Successful completion of the probationary period as a Dispatcher I with the City of Sacramento. Substitution: High school diploma or G.E.D. equivalent an additional four (4) years of customer service experience may substitute for the required education. * OR- LATERAL ENTRY: (1) Two years of experience as a dispatcher working with law enforcement agencies where duties included answering telephone calls and radio dispatching, which must include six months of experience within the last six months. (2) Successful completion of the California P.O.S.T. Public Safety Dispatcher Basic Course within twelve (12) months of appointment. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees hired as a lateral entry must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filling deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application, emailed to *******************************. If submitting via email, please include your name and Job# 002050-26-PD-1 on your documents. 2. Online CritiCall Exam: (Pass/Fail) - Candidates must have taken and passed the Dispatcher CritiCall Examination by 11:59 p.m. on January 31, 2026 for further consideration. Candidates can access the examination at any time by visiting the City of Sacramento's Examination's website: ********************************************** The online CritiCall examination may test your ability to: * Follow rules and directions. * Make decisions quickly and accurately based on rules you are provided. * Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. * Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. * Use written information provided on lists (such as an alphabetically sequenced telephone book). * Recognize if bits of information, such as addresses or names, are similar or different. * Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). * Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. * Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. * Evaluate information provided in order to prioritize or categorize incidents. * Evaluate information and identify the most correct solution based upon that information. * Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) * Correctly spell commonly used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). * Communicate using sentences or phrases that clearly express the intended meaning. * Read and comprehend written passages. A Dispatcher CritiCall Examination study guide is available for your reference on the City of Sacramento's Applicant Resources Page at: ********************************************** * The exam is fully compatible with the latest version of Chrome, Edge, and Firefox. Safari users will have to follow the onscreen instructions after clicking the test link for enabling the auto-play function within the Safari browser. Please note, Microsoft is no longer supporting Internet Explorer thus the exam may not be compatible with Internet Explorer Browse. * For Apple users, the Safari browser defaults the Media Auto-Play settings to "off", which prevents sound in certain modules from playing. The setting is easily changed to allow for Auto-Play. Please make sure you check these settings prior to beginning your exam. This exam contains several audio components. Computer speakers and/or headphones will be required. * If you have not used the testing system previously, you may be prompted to download a browser plug-in. Please do so in order to take the exam from your computer. 3. Screening Committee: (Pass/Fail)- Human Resources will only evaluate employment applications for the minimum qualifications of candidates who have passed the CritiCall examination. Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. Candidates who have passed the exam and meet the minimum qualifications will be referred to the department after the last day of the month. 4. Eligibility: Candidates who pass the online CritiCall examination, submit a valid employment application, and meet the qualification standards will be forwarded to the department for further consideration. You are not required to re-apply or re-take the exam for this position if you have successfully passed the CritiCall test and have active eligibility. You will maintain eligibility for one year from the date of notification of a passing score on the CritiCall examination. 5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, psychological test, credit check, and drug use history. QUESTIONS For questions concerning Drug Use Standards or the Background process: * Visit the Police Department web site at ********************* OR; * Call the Police Recruiting Office at ************** OR; * Send an email to police_********************************** For questions concerning the Sacramento Police Department's Public Safety Communications Academy: * Call the Sacramento Police Department's Public Safety Communications Academy at **************. For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Application Support at ************. * Visit the City of Sacramento Human Resources Department website at **********************************************; * Send an email to *******************************; or * Call the Human Resources Department at **************

Cornerstone Building Brands is a premier exterior building solutions provider serving both the residential and commercial markets across North America. The building products we manufacture are the cornerstone of the communities where people live, work and play -from homes to hospitals, grade schools to grocery stores, manufacturing facilities to municipal buildings and beyond. Through the core values and consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers' needs and what matters most to their success. We know that it is our people that make the difference, and we are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized, providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees. Job Description The Dispatcher (Shipping Clerk) oversees and facilitates the logistics/supply chain operations of the branch. You will coordinate personnel and processes to achieve the effective distribution of products, most of which is also manufactured in the Woodland branch. This position requires regular interaction with our valued customers; from responding to customer questions and complaints to notifying customers about delays in the delivery schedule. Also required is frequent coordination with other departments, such as Customer Service and Production. The successful Dispatcher (Shipping Clerk) ensures the smooth operation of a variety of channels aiming for maximum efficiency. You'll be responsible for (but not limited to): * Provide accurate and timely freight scheduling and competitive freight quotes to support efficient operations. * Coordinate daily logistics operations by building loads, routing trucks, and dispatching drivers to ensure timely and efficient deliveries * Applying transportation policies and procedures and coordinating and monitoring truck routing operations. * Coordinating all freight movements with customers and service providers and providing customers with regular status updates. * Preparing the weekly shipment forecast, working to expedite orders when necessary, and regularly reviewing backlog with the Shipping & Receiving Manager. * Accurately and timely tracking and processing A/P and reviewing A/R monthly with Shipping & Receiving Manager. * Reviewing claims with Shipping & Receiving and partnering with customers on completing claims. Qualifications * Minimum of 3 years of experience in logistics with a strong understanding of transportation operations * Proven ability to manage multiple tasks and apply effective problem-solving strategies * Excellent verbal and written communication skills * Proficient in computer applications, including Microsoft Word and Excel, with the ability to learn new software quickly * High school diploma or equivalent required * Willingness to work a flexible schedule, which may include nights, weekends, and holidays as needed Additional Information We offer medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.) Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. * Full-time is defined as regularly working 30+ hours per week. Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or *******************************. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or *******************************. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

General Job Description: Under the direction of the Business Processes Manager, this position acts as the primary customer interface by receiving all after-hour calls and maintaining an accurate scheduling system and maintaining the customer and technician communication systems. Supervises: N/A Essential Duties & Responsibilities Provide exceptional customer service to internal and external customers by conducting intake and assessing the nature of the call, assigning and dispatching the call to a service technician and documenting the disposition and resolution on the system and monitoring call status in real time. Placing timely requests for service as requested by customers Identify the nature of the call by collecting necessary and relevant details. Assess and assign service calls to the appropriate area service technician. Document problems in the system and transmit to technician's mobile device any/all call detail, history, and level of urgency. Monitor the change of status of all calls on the electronic dispatch board. Monitor the outstanding work orders and maintenance orders ensuring timely completion Interface with field supervision on any/all conflicts in requests for service, repeated callbacks or customer issues requiring their attention. Interface with ACCO's non-service departments placing requests for service to assure a timely response and that the work schedule is updated. Close out completed work orders, reconcile time applied, verify resolution and prepare for billing. Transfer dispatch operations to the next shift end and verify handoffs. Monitor the Tech Time Emails and make the necessary adjustments to the Technician's hours. Monitor the Schedule board to clear up any appointments in the status of Dispatched, Open or Declined. Review the maintenance WIP for completed jobs and close out the costs. Other tasks as assigned by supervisor or upper management. Position Requirements (Skills, Knowledge, Abilities): HS Diploma or equivalent Ability to handle multiple phone lines in a hectic, fast paced environment. 2-3 years of data entry with dispatch ticketing system Analytical and problem solving skills Proficiency with Microsoft Windows environment & Google products Excellent writing and verbal communication skills A driven self-starter with a strong work ethic that can take the lead on initiatives and follow-through on commitments. Detail oriented. Very organized with demonstrated ability to multitask Ability to maintain 99.9% accuracy in all transactions ACCO Competencies: Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level / position and with minimal supervision. Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity. Insight: The ability to gather and make sense of information that suggests new possibilities. Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people. Likeability: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner. Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success. Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility. Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change. Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives. Physical Requirements: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. The auditory/hearing abilities required by the job include ability to hear customers calling by telephone. While performing the duties of this Job, the employee is regularly required to sit for prolonged periods, stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is regularly required to walk and sit. Regular and routine attendance is required. Hours: This is a non-exempt position available Monday to Sunday, beginning between 7:00 pm and 7:00 am and ending with one hour for lunch. Eight hours per day is required and occasional overtime may be necessary per business needs. Competitive Wages: $23.00 to $26.00 per hour. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation. #ACCO #LI-MM1

ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package. Contribute to our vibrant community and join our team! Please see our Police Department recruitment website for more information! The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months. The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity. Public Safety Dispatcher I Salary Range: $79,803.50 - $97,001.39/annually 2% COLA scheduled for 11/01/2026 Working for the City of Vacaville comes with an excellent benefits package, including: * Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available * Vision and Dental Insurancemonthly premiums covered 100% by the City * Holiday Pay at 5.38% of base salary * Tuition reimbursement up to a maximum of $2,200 per fiscal year * California Peace Officers Standards and Training (POST) - Intermediate Certificate Pay - $3,000 per year * California Peace Officers Standards and Training (POST) - Advanced Certificate Pay - $6,000 per year * California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account See our generous Benefits Summary page for more detailed information. For a complete job description, visit our website at*********************** ABOUT YOU The Ideal Public Safety Dispatcher Candidate: The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include: * Receiving and responding to both routine and emergency calls * Evaluating requests to determine priority level and type of response required * Determining the location and nature of emergency and non-emergency calls for service * Referring callers to the appropriate agency or resource * Providing general information to the public * Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases * Dispatching and coordinating responses for multiple units simultaneously * Operating a multi-channel radio console supporting Police, Fire and other emergency services EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: High school diploma or equivalent. Experience:One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service. Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable. Some work experience in a public safety agency is also desirable. License or Certificate: A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) T-score of 50 or above is highly desirable. * Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months, if you possess one. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at **************** Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatchers Basic Course and the Emergency Medical Dispatch (EMD) certificate program is required within 12 months of hire. Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays. All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process. ABOUT EVERYTHING ELSE This recruitment is currently open and continuous, but may close without further notice at any time. Interested candidates are encouraged to apply and submit applicable documents as soon as possible. A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment. Applicants are encouraged to apply online at***********************. Application packets may also be requested in person at the Human Resources Department or by calling **************.Cover letters and resumes are encouraged asa supplement but cannotbe accepted in lieu of a completed application packet. IMPORTANT:Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address that you check regularly. The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam. For ADA information and other Frequently Asked Questions, please clickhere.

Key Qualifications & Ideal Candidate Traits: We're looking for someone who thrives in a fast-paced, dynamic environment. The ideal candidate will be highly adaptable, capable of managing fluctuating duties, staying organized, and maintaining efficiency under pressure. They should embrace change, eagerly engage with new processes, and demonstrate patience and flexibility as they learn. A proactive attitude toward process improvements and a commitment to staying engaged with the evolving business landscape is essential. Cultural fit is just as important as skills. As a young, dynamic company, we are guided by our core values: Committed, Collaborative, Knowledgeable, Family-First, and Fun. The ideal candidate will embody these values in both their work and interactions, contributing not only to the company's success but also to a positive, team-oriented atmosphere. In this role, you'll support the growth of the Service Department and Plumbing Division, contributing to process improvements with clear communication, organization, and efficiency. Success in this position relies on being proactive, communicative, and adaptable. Position Summary: The HVAC & Plumbing Service Dispatcher plays a critical role in delivering exceptional customer service to both existing and potential customers. You'll manage service and repair requests, coordinate service calls, and ensure customer satisfaction through efficient scheduling, timely follow-ups, and clear communication. Your work will support high customer retention rates and contribute to the overall success of the Service Department. Job Responsibilities: Schedule and coordinate all incoming service calls via phone or email. Create and manage dispatch tickets for service calls. Dispatch Service Technicians based on skill set and location. Review technician notes post-job to ensure accuracy and service ticket completion. Respond to customer inquiries, including those left overnight. Maintain and update the dispatch board to ensure optimal technician coverage. Forecast service workload 2-3 days in advance for proper resource allocation. Issue and update purchase orders as needed. Follow up with customers on pending or recommended work using the pending work log. Manage maintenance agreements (billing, scheduling, staging, updates, renewals). Verify technician check-ins and check-outs to ensure timely and accurate service. Update customer files with new information (e.g., warranties, equipment details, technician requests). Facilitate the return process for manufacturer warranty parts. Perform other duties as assigned. Required Qualifications: High school diploma or GED. Minimum 1 year of customer service and dispatch experience. Strong communication and interpersonal skills, with excellent phone etiquette. Proficient in computer usage and related technologies. Problem-solving skills and the ability to adapt to changing circumstances. Self-motivated, with a strong work ethic and the ability to follow through on commitments. Energetic and customer-focused. Desired Qualifications: Experience in the HVAC & Plumbing industry. Familiarity with Microsoft Office and ServiceTitan (preferred). Team-oriented, with the ability to collaborate effectively across departments. Calm under pressure, with the ability to prioritize and make swift decisions. Physical Demands: Prolonged periods of sitting and typing at a desk. Occasional lifting, twisting, and carrying of small components (less than 10 lbs.). Work Environment: Fast-paced office environment with a constantly evolving workday and schedule. Required to complete with application: We'd love to get to know you better! As part of our hiring process, we ask all candidates to complete a short personality test to help us better understand your strengths and fit for the role. Please click the link below to take the test. It will only take a few minutes to complete. **************************************************************************** We look forward to hearing from you!