Dispatcher jobs in Springdale, AR

An employee in this job class is responsible for performing work of marked difficulty processing emergency and non-emergency calls received via radio and telephone. Work is performed under general supervision of a supervisory staff that includes commissioned and professional staff personnel. Work involves the dispatching of police units for the St. Louis County Police Department, and its municipal contracted agencies, by radio in response to requests for service according to predetermined priorities, providing confidential criminal history data through a computer system, maintaining status and location of mobile units through multiple mapping systems, answering and routing telephone calls of high and low priority nature, and responding to inquiries and complaints on non-emergency telephone lines. Work is reviewed for timeliness of response, appropriateness of response and adherence to established procedures and priorities. This position is subject to mandatory overtime being required during periods of inclement weather, or critical incidents of a significant nature, to ensure public safety. An additional 7% Shift Differential pay for employees who work Midnight shift. INCENTIVES:The St. Louis County Police Department offers tuition reimbursement and education incentives for employees who possess a degree of higher education from an accredited institution. They shall receive the following addition to their base rate of pay: Associate's degree: $1,200/year Bachelor's degree: $2,400/year Master's degree: $4,800/year Doctorate degree: $7,200/year Education incentive pay is subject to confirmation by Human Resources and will include proof of an official transcript awarding or conferring the degree. Per the Department's Collective Bargaining Agreement, newly hired employees who do not possess corresponding experience will start at the base starting pay listed in this posting. Position will remain open until filled. Watch the video to see what a typical day in the life of a St. Louis County Police Dispatcher looks like. ******************************************* Examples of Duties * Dispatches police mobile units by radio in response to requests for services according to established priorities and procedures. * Dispatches emergency and lifesaving equipment as needed throughout St. Louis County. * Operates an 800 MHZ radio system to maintain constant contact with officers on a main radio channel, utilizing a headset worn over the head. * Operation of Motorola radio consolette. * Monitors a variety of radio channels through multiple speakers to maintain contact with local and statewide agencies for police or fire/ambulance dispatch while maintaining operation of main radio channel. * Provides radio service to all mobile units. * Monitors, and operates as needed, radio system IO channels. * Provides criminal history information, vehicle information and driver's license information. * Utilizes approved crime networking software to locate information needed to send police, assist police or track calls for service as requested. * Maintains location and status of all mobile units with computer aided dispatch terminals and multiple mapping systems. * Operates emergency siren warning system to notify schools, hospitals and other public places of emergency weather information. * Operation of telephone computer software, without a traditional desktop phone, utilizing a headset worn over the head. * Answers emergency telephone lines and obtains detailed information necessary to dispatch proper emergency assistance. * Answers non-emergency telephone lines and responds to inquiries from citizens and agencies as well as members of the Department. * Determines location of emergency calls and uses the Emergency Callworks Program to route calls to the proper agency as needed. * Investigates the details of criminal incidents being reported through interview at the point of initial contact for all crimes reported by phone. * Performs related work as required. Minimum Qualifications Knowledge, Skills and Abilities: * Considerable knowledge of the operating rules, regulations and procedures of the Department. * Considerable knowledge of the operating rules, regulations and procedures of the contracted municipal agencies dispatched by St. Louis County. * Knowledge of the geography of St. Louis County and surrounding areas. * Knowledge of accepted standards, practices and procedures used in the operation of a radio transmitter-receiver. * Knowledge of computer aided dispatch terminals. * Ability to operate three separate computer terminals at the same workstation. * Ability to perform duties that include the use of 4-6 computer screens at the workstation. * Knowledge of the scope and purpose of related governmental and non-governmental agencies in the area. * Considerable skill in receiving and relaying information through on-line computer system. * Considerable problem solving ability to assist the public and police units in a wide range of situations of high and low priority. * Considerable skill in receiving and relaying information from callers through phone conversation, text message, or video display. * Considerable skill in communicating effectively with persons in difficult, life threatening and other emergency situations. * Ability to hear and differentiate various audible tones. * Considerable skill in coordination of emergency response during critical incidents such as tactical situations. * Skill in interpreting and analyzing requests for police and emergency services. * Considerable skill in understanding and applying the information available in a radio fleet map. * Ability to adapt during situations that may arise to facilitate working with other agencies personnel that may not share policies, procedures or terminology while coordinating response for police, fire and medical incidents. * Ability to work for long periods while sitting down with the possibility of no relief for several hours if needed. * Skill in assigning appropriate priority codes to requests for police and emergency services. * Skill in understanding and following detailed oral and written instructions. * Skill in maintaining simple clerical records * Ability to function effectively in a potentially stressful environment. * Considerable skill in multi-tasking environment during potential emergency situations. * Ability to listen, talk and type simultaneously. * Ability to follow detailed written and verbal instructions. * Ability to prioritize multiple requests for attention effectively while maintaining standards of performance of the bureau. * Ability to type 30 words per minute with no more than five (5) errors. Training, Experience and Education: * Graduation from high school or equivalent (GED) * Understanding of dispatcher training being completed during performance of duties, in a live capacity, on a schedule determined by the training guidelines for the position. Performance tests are given during the initial and secondary stage of training. * Required continuing education to include, but not limited to a 16 hour Telecommunicator Course, monthly Police Legal Sciences training, MULES training to obtain MULES certification, on-shift procedural review or bureau wide training as needed, and a bi-annual training course at the police academy. * Required REJIS certification to be obtained during initial phase of training with a mandatory recertification requirement every three years. Additional Information CITIZENSHIP: Citizen of the United States or valid work permit, and apply for citizenship when eligible. AGE LIMITS: Eighteen (18) years of age at the time of appointment. EDUCATION: Educational requirements and skills will be determined by the position classification. PRE-EMPLOYMENT DRUG GUIDELINES: Any illegal adult use or possession of a controlled substance, including marijuana, within one year prior to employment. The word "drug" refers to any type of controlled substance for which you do not have a prescription; to include marijuanain all forms (edibles, gummies, or any other product containing THC). TATTOO POLICY: Tattoos which may be visible in a short sleeve uniform will be considered by the Chief of Police on a case-by-case basis. Imagery which may be deemed inappropriate or offensive in nature shall be considered grounds for disqualification. Applicants will be required to provide a photograph and explanation to provide context of any visible tattoos. ARREST: Must be free from conviction of a felony or a Class "A" misdemeanor. MILITARY: Must not have a "Dishonorable"discharge or "Bad Conduct"discharge if having served in the military. All"Other Than Honorable" discharges will be reviewed on an individual basis. COMPETITIVE SELECTION PROCESS Under the regulations of the Police Department, all appointments to the St. Louis County Police Department are made on the basis of a continuously open, competitive hiring process conducted under the supervision of the Personnel Services Unit. Each applicant must successfully complete each stage of the selection process before becoming eligible to proceed to the next step. AN EQUAL OPPORTUNITY EMPLOYER: The Board of Police Commissioners resolved that subject to all applicable State and Federal statutory or judicial exemptions, all qualified applicants for employment and/or advancement, whether commissioned or civilian, shall be given equal opportunity for consideration, selection, appointment and retention, regardless of race, color, religion, sex, national origin, age, disability, or political affiliation.

Public Safety Dispatcher REPORTS TO: Shift Supervisor Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations. FUNCTIONS OF THE JOB: Essential Functions: * Shall answer calls for emergencies (telephone or radio) in a courteous manner; * Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information; * Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field; * Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency. * Maintains contact with all in-service Police, Fire and EMS units and documents change in their status; * Through REJIS, provides criminal history, vehicle information and driver's information; * Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day; * Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service; * Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action; * Make notifications as necessary to support field units in their mission; * Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift. * Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities; * Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls; * Provides information to officers in the field; researches computerized databases; * Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed; * Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete); * Restores computerized systems and equipment following power outages. * Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies; * Shall practice good housekeeping at all times and report any equipment malfunctions immediately; * Shall not discuss Dispatch Center business with anyone other than those having the need to know; * Assists in maintaining current list of employee and stakeholder contact information; * Monitors surveillance cameras and security doors; * Monitors inmate arrest status and coordinates commitments and releases with courts; * Ability to provide credible testimony in municipal, state and federal court; * Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct; * May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed; * Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director; * Other duties as assigned. Physical/Mental Activities or Demands: * Ability to sit, for extended periods of time * Ability to maintain composure in stressful times. * Occasionally exert or lift up to 25 pounds. * Concentrated mental and visual attention. * Hearing and specific visual abilities that include close vision. * Ability to answer phones using headsets and handheld unit. * Ability to work in an office environment with considerable distractions. Working Conditions: Office environment with considerable distractions. POSITION QUALIFICATION REQUIREMENTS: Education, Training, and Experience: 1. High School Degree or GED equivalency. 2. Type at a speed necessary for adequate job performance. 3. Emergency medical Dispatching (EMD) certification through a national agency preferred. 4. Possession of or ability to readily obtain MULES/NCIC certification within training period. 5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems. 6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment. 7. Knowledge of emergency telephone and radio communications procedures. Skills and Abilities: * Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years. * Standard radio or telephone communications receiving and transmitting equipment. * Understand law enforcement technology, rules and regulations operating manuals relating to communications systems. * Uses and Capabilities of ECDC Computer Aided Dispatch System. * Procedures and policies pertaining to the dispatching of emergency equipment. * Principles of supervision, training and performance evaluation. * Proper English usage, spelling, punctuation and grammar. * Possession of or ability to readily obtain MULES/NCIC certification within training period. * Sufficient experience to understand the basic principles relevant to the major duties of the position. Preferred Additional Knowledge Required * Knowledge of emergency telephone and radio communications procedures. * Knowledge of the operation of telephone, radio and CAD systems. * Knowledge of computers and job related software programs. * Knowledge of city streets and geography. * Knowledge of law enforcement terminology. * Skill in the analysis of problems solving. * Skill in the response to emergency situations. * Skill in the preparation of clear and precise administrative reports. * Skill in oral and written communication. * Skill in multi-tasking * Ability to provide credible court testimony. * License(s)/Certificate(s) Required: * None EOE/AA/M/F/D/V

The St. Louis Public Library is looking for a Public Safety Officer Dispatcher to monitor, acknowledge and report all activity in the Public Safety department through two-way communications, landline, cell phone, email and text. The Library values the talents and perspectives that a diverse workforce brings and how this positively impacts our services and customer base. We seek people who understand these values to join our team. Our ideal candidate is someone who is alert, reliable and has great attention to details. They will also need customer service experience and work well with the public. In this role you will: Serve as centralized dispatcher for the Library's Dispatch Center, receiving and making phone calls, emails, and other forms of communication for real-time Public Safety activities Keep management informed of disturbances across the system Make 911, Crisis Response Unit, and other emergency / non-emergency calls for service. Advise other staff throughout Library system of appropriate 911 or other call-for-service parameters based on specific incident criteria Actively monitor live camera system for potential safety issues throughout library system Review footage and provide additional support through camera systems (Meraki and Transcendent) Dispatch PSO-support to calls for disturbances throughout the system Communicate to branches when a PSO or Secondary has called off or running late Maintain (and communicate as necessary) an events log and schedules for Public Safety, Public Services, Maintenance, and other relevant activities that impact the operation of buildings throughout the system Make service calls for low battery or other routine needs related to panic buttons, alarm panels and other Public Safety equipment Dispatch staff to locations for various needs, such as lost-and-found pickup, safety equipment/signage delivery, etc. Help investigate customer complaints involving Public Safety or other incidents Place fire alarms system on test and restore them, as directed Access scheduling software (When to Work) for questions about PSO/Secondary schedules Respond to incident tracking system (PITS) related questions and serve as backup to Public Safety leadership for emergency entries and suspension activities Basic incident tracking system (PITS) related job functions, including writing reports, attaching photos, and other necessary duties Provide training and limited oversight for Public Safety Officers that provide coverage for the Dispatch Center Must be able to work a flexible schedule. Perform other duties as assigned. You will need to be: Able to recall events including people and objects. Able to remain alert for long periods of time. Able to adhere to the chain of command. You will need to have: High school diploma or general education degree (GED). Dispatcher experience preferred Security License required through St. Louis City/County Police Department. Valid driver's license Knowledge of customer service principles. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, and national security operations for the protection of people, data, and property. Benefits Include: Competitive salary range starting at $16.67 an hour Medical, dental, and life insurance Paid vacation, holidays, and sick days Pension plan through the Employees Retirement System of the City of St. Louis Partial tuition reimbursement for approved courses Professional development Hours for this position are: Sunday 12:00 pm - 5:30 pm, Monday, Tuesday & Wednesday 8:30 am - 12:30 pm, Saturday 8:30 am - 5:30 pm About SLPL: St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate 15 locations in a relatively small city of 61 square miles. These range from the magnificent Central Library - one of the world's great public libraries - to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library's remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library. To apply: If you are interested in this opportunity, please visit slpl.org/employment and submit your cover letter and resume with your application. Thank you!

Starting Pay between $21.85 - $23.66 is dependent on prior emergency dispatching experience. $1,500 hiring bonus. Plus $1.00-$1.50 Shift Pay for 2nd & 3rd Shift. * 911 Dispatcher receives requests for services of a public safety nature including fire suppression, medical emergency and law enforcement and relays them to the appropriate agencies providing these services. * Minimum Qualifications Include: High School Diploma or GED. No felony convictions. Required to type thirty-five (35) words per minute. Required to pass a background investigation, pre-employment physical and drug screen. Must be able to work most weekends and holidays, hours other than regular daytime schedule and work a rotating day off schedule. Full Description in PDF: ************************************************ DocumentId=1073

Job Description Callaway County Joint Communications (CCJC) is the 24/7 911 answering point and dispatch center serving Callaway County, MO. Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos. We are proud to serve our friends and neighbors, to be there to answer their call for help, and to get them the medical, fire, or law enforcement response that they need. Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher position. The starting salary for this position is $38,000 annually, or $18.26 per hour, and comes with a full benefits package, including free health insurance, two retirement programs, paid vacation/sick/holiday leave, life insurance, and more. After a successful training period, employees may receive up to a $4,000 annual salary increase, at the discretion of the 911 Director. CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24/7 operation and offers two shifts: 5:00am - 5:00pm & 5:00pm - 5:00am. This is an entry-level position with paid training provided. Callaway County is an Equal Opportunity Employer. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Life Insurance Hands on Training Career Growth Opportunities Retirement Plan Employee Assistance Program (EAP) Employee Discounts Responsibilities The job duties include, but are not limited to: Receives and processes 911 calls, including both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS). Determines the appropriate call types and course of action based on the nature of the calls. Receives incident reports, including emergency calls through 911, and simultaneously enter information into the computer-aided dispatch system. Operates public safety dispatching equipment for multiple jurisdictions and agencies. Monitors radio on ongoing basis, responding as needed. Accesses statewide unified law enforcement system (MULES) to run tags, send messages, enter warrants, stolen vehicles, missing persons, etc. Requirements Applicant must be at least 18 years of age. Applicant must possess high school diploma or equivalent. Applicant must pass pre-employment drug screen. Applicant must pass pre-employment criminal background screen. Applicant must pass pre-employment CritiCall test, which tracks the applicant's ability to multitask, handle stressful situations, and typing skill. Applicants must type at least 35 WPM. Applicant must complete CCJC application. YOU WILL BE EMAILED AN APPLICATION WHEN YOU CLICK TO APPLY. ONLY APPLICANTS THAT COMPLETE AN APPLICATION WILL BE CONSIDERED FOR THE POSITION.

Under the supervision of the Customer Solutions Center Manager the Interfacility/911 Dispatcher will be responsible for pre-dispatching vehicles for the next day. During this pre-assignment they will be responsible to ensure there are adequate resources to meet the call volume scheduled including a pre-determined overflow volume. The dispatcher will receive phone calls from out of state 911, hospital nursing floors, outpatient satellites, and private residences with request for transportation. Dispatchers will assign called to ambulance units based on level of care (BLS&ALS) efficiently and accurately. Dispatcher will at times need to re-arrange calls that are preassigned in case of vehicular breakdowns, traffic, and ASAP call requests. The dispatcher will be responsible for utilizing TraumaSoft to assign the trips to the vehicles based on the crew members scheduled and ensure that the vehicles have adequate time with the assigned calls to meet specified customers' needs and response standards. The Dispatcher while pre-dispatching for the next day may will be in close consultation with management to call in staff earlier for their next day shift and or additional staff for more shifts to ensure they can pre-dispatch the transports to the vehicles without inhibiting customer service and or required response performance standards. At times, the dispatcher will act as a call-taker/communicator. Role and Responsibilities HS Graduate One year experience as a BMT Communicator or equivalent. Ability to work 12 hour shifts in length (at minimum) in a 24-hour environment - schedule is four days on and four days off Maintain prompt and regular attendance and agree to mandatory holdovers when relief is not available (not to exceed 24 hours) Ability to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures. Ability to sit for a long period of time and view computer monitors for extended periods of time. Ability to work in a busy, high-stress environment and be able to think and react quickly and effectively to tense situations. Ability to operate telephone and other specialized computer communication equipment. Ability to speak clearly and concisely and communicate effectively / accurately Ability to follow written and oral instructions. Ability to recall details from numerous informational resources. Pass a pre-employment drug and background screen EMT experience preferred but not required Qualifications and Education Requirements Preferred Skills Excellent Customer Service Knowledge of medical terminology Ability to remain calm under pressure Previous EMS experience, EMT or higher a plus

Department: 11598 Aurora St. Lukes Medical Center - Patient Transport Status: Part time Benefits Eligible: Yes Hours Per Week: 20 Schedule Details/Additional Information: Requirements include: Shift time: 2:30pm - 11pm Must work an assigned weekend rotation (every other Saturday and Sunday), Must work 2 assigned rotating holidays per calendar year 40 hours per pay period Pay Range $19.45 - $29.20Major Responsibilities: Provides quality customer service to customers by providing one-on-one attention to detail. Determines, explains and develops dispatcher logic and transporter activities. Monitors Epic transportation module System including loading and prioritizing patient transport requests. Schedules breaks, lunches, and relief dispatchers during his/her shift. Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task and follows up on issues related to service and operations. Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments. Serves as a liaison between Patient Transportation and other departments. Receives and documents associate call offs & tardies. May work as a transporter during high transport volumes and to complete necessary transport requests to ensure department goals & standards are met. Assigns, collects and distributes pagers and phones (rover devices) to transporters upon beginning of shift once logged into the Epic system Monitors daily sign-in/out procedures. Ensures professional interaction with team members in a high-pressure team atmosphere and ensure all staff is performing transports fairly and workloads are administered equally and fairly. Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity. Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues. Assists with projects and quality improvement efforts. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required. Education Required: No Formal Education. Experience Required: Typically requires 1 year of experience in a direct patient care position. Knowledge, Skills & Abilities Required: Excellent communication skills. Demonstrated experience in customer relations. Satisfactory completion of body mechanics training for transporters within one month of start date. Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics. Physical Requirements and Working Conditions: Must be able to walk up to 25% of the workday. Must be able to sit, stand, walk, lift, squat, bent and twist at various times throughout the workday. Exposed to electrical, explosive, blood and body fluids, and radiation hazards throughout the workday, therefore, protective clothing must be worn as necessary. Must be able to operate all equipment necessary to perform the job, including repetitive use of feet required in working with surgical carts. Must be able to: Lift up to 50 lbs. from floor to waist. Lift up to 20 lbs. over the head. Carry up to 40 lbs. a reasonable distance. Must be able to: Push/pull with 30 lbs. of force. Perform a sliding transfer of 150 lbs. with a second person present. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Receives emergency and non-emergency calls and dispatches services in response to the calls. (PSD personnel are probationary and are closely supervised during the first 18 months of employment.) The list of essential functions is not exhaustive and may be supplemented as necessary. Other duties may be assigned. Regular and predictable attendance and punctuality are essential functions of this position. Receives calls for emergency or non-emergency services by telephone or radio; determines the nature and seriousness of the situation and obtains the necessary information by questioning the caller; dispatches the appropriate service to the scene (fire units, police units, wrecker, ambulance, utility company personnel, Red Cross personnel, etc.). Transmits request to the field units giving the location and nature of the call to the appropriate unit within the area or to the nearest available unit, as determined by priorities. Provides additional information to field units dispatched to answer calls; monitors field unit radio reports and requests for information or assistance from field units responding to calls. Maintains a computer log of field unit locations at all times, updating continually. Maintains records/logs of all messages received and/or transmitted by first taking manual notes and then entering the message into the computer for permanent record. Maintains records of any services or streets that are out of service, reporting to correct department. Assists in maintaining current lists of hospitals, medical services, apartment dwellings, shopping centers, and streets in the City. Receives and enters into the computer the clock in/out time for field units. Keeps track of police units working off-duty employment. Takes requests for, retrieves from the computer, and transmits to appropriate field unit, information from the ACIC/NCIC system. Receives and transmits messages to other state public safety agencies via radio or telephone. Tests and monitors communication systems such as telephone, radios, paging systems, national alert warning system, NAWAS weather line, generators, and maintains related records as directed to ensure proper working order. Responds to and assists with EOC or incident command during field operations or emergency conditions. Receives and provides information regarding City services after regular business hours, notifying employees scheduled to be on call of situations requiring a response. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable five (5) day shift that may include nights, weekends, or holidays. Must be at least 18 years of age and have some computer experience and experience in multi-tasking work environment. Must pass a Public Safety Dispatcher Test. Call center experience preferred but not required. A Class D driver's license and good driving record are required and must be maintained throughout employment.The complexity, guidelines, supervisory controls, and supervision responsibilities described below are representative of this position. SUPERVISORY CONTROLS: The work is closely controlled, either by a supervisor or by the structured nature of the work. For both one-of a kind and repetitive tasks the supervisor makes specific assignments that are accompanied by clear, detailed, and specific instructions. The worker consults with the supervisor as needed on all matters not specifically covered in the original instructions or guidelines. The supervisor reviews most work. SUPERVISORY RESPONSIBILITY: None. COMPLEXITY: The work includes various duties involving different and unrelated processes and methods; the decision regarding what needs to be done depends upon the analysis of the subject, phase, or issues involved in each assignment, and the chosen course of action may have to be selected from many alternatives; the work involves conditions and elements that must be identified and analyzed to discern interrelationships. GUIDELINES: A number of specific guidelines are available; judgment is used in locating and selecting the most appropriate guidelines; minor deviations can be made in specific cases; significant deviations are referred to the supervisor. The employee rarely makes any decisions that affect persons or situations beyond the scope of his/her job.

Identification: POSITION TITLE: Dispatcher/Clerk | SIMR (Part Time) DEPARTMENT/DIVISION: Public Works & Transportation | SIMR SALARY: $15.92/Hourly CLOSING: Open Until Filled Job Summary/ Scope: Operates City radio and maintains various records and logs, answers telephone calls after hours and on weekends. No supervisory or budgetary responsibilities. This position is for one night per week (primarily Tuesday 4 p.m. to 12 a.m.) however this position would also cover other gaps in shifts vacation, sick, etc. Essential Duties and Responsibilities: * Answers incoming calls from the general public and other City departments * Operates two-way radio to disseminate information and maintain contact with operating crews. * Log daily activities and manages/maintains the fuel usage database, including monthly fuel reports for all Departments. * Reports and logs after hours overtime for certain on-call personnel. * Manges fuel access keys for all employees utilizing the fuel system. * Keeps record of water usage for Public Works and send the report to Missouri American Water. * Assists with keeping the Public Works employee contact list updated. * Input after-hours sewer backup reports into the sewer back up database. * Maintains logs of all street closures and sends email notifications. * Keeps record of the CSS1H-M levels in the storage tank for the slurry crew. * Monitors surveillance cameras and serves as security person for City yards, including evening building checks. * Handles after hour street maintenance, animal control and sewer maintenance calls. * Enters information into computer and prints reports. * Monitors weather gauges and report weather conditions. * Dispatches employees for one-call locates and other after-hour issues. * Performs all other related duties as assigned. Required (Essential) Knowledge, Skills and Abilities: * Ability to follow instructions and perform tasks with minimum supervision. * Skills in typing, computers, filing, and record keeping. * Skills in effective verbal communications. * Knowledge of city emergency procedures * Visual acuity and hearing ability. * Knowledge of or ability to learn city emergency procedures. * Ability to follow instructions and perform tasks with minimum supervision. * Knowledge of city geography and street locations. * Skills in Microsoft Office and knowledge of asset management software preferred. Employee Behavior and Conduct: City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful. Materials and Equipment Directly Used: Operates a two-way radio, telephones, and a PC. There may be times when use of personal vehicle may be required. Working Environment/Physical Requirements: Work performed inside in an office environment. Occasional outside surveillance. Able to sit for long periods. Must be alert. Some overnight or day travel may be required for business purposes. Vacation and other leave scheduling shall be requested of and approved by the appropriate supervisor. Education: High school diploma or equivalent required or must be able to obtain within 6 months. One to three years' experience preferred. All applicants must pass a drug screening and criminal background check prior to employment. Any job offer made by the City is contingent upon the applicant passing the drug screening and background check. AN EQUAL OPPORTUNITY EMPLOYER The City is a governmental entity subject to Section 504 of the Rehabilitation Act of 1973, which requires that otherwise qualified handicapped individuals be protected from discrimination.

Job Description Employment Status: Full-Time Salary Range: $17.90 to $23.23 per hour Experience Required: None Minimum Education Requirements: High school diploma/GED Direct Supervisor: Chief of Police Supervisory Responsibility: None Primary Work Location: Office setting Physical requirements: Stand or sit for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; to lift carry, push, and/or pull to moderate amounts of weight; operate office equipment requiring repetitive hand movement and fine coordination; travel to other locations using various modes of private and commercial transportation; and verbally communicate to exchange information. Certification: Possession of a valid Class D driver's license, OLETS Jail certification, CPR, and First-aid are required. Job Summary: The Dispatcher/Jailer is responsible for maintaining the security and safety of the Jail facility. The Dispatcher/Jailer operates the 911 system, assigns law enforcement and other emergency services providers to calls for service, and communicates important public safety information to emergency responders and the public. Essential Job Functions An employee in this position may be called upon to do any or all of the following essential duties: Exchange information between multiple service providers and users via telephone, teletype, fax, computer, email and radio. Receive complaints from citizens and document pertinent information on forms or computerized entries. Route citizen's calls and inquiries to proper personnel, service, or department. Relate ordinances, policies, and methods to citizens relevant to a reported problem. Receive and forward radio traffic regarding information and documents pertinent information on forms or computerized entries. Receive, compose, forward, and route teletype information. Document prisoner histories, receive property, and supervise prisoners according to well defined practices. Receive and book prisoners into facility, using the department's Record Management System. Secure prisoner property held until released. Search prisoners prior to being placed into facility. Oversee prisoners, assure prisoner is fed, receive necessary medical attention, and perform hourly welfare checks. Receive cash bonds/fines or other means for prisoner release, document/file time of release, with return of detainee personal property. Insure all booking photos and fingerprints are accurately and properly acquired, document/computer entries are completed prior to prisoner being released. Responsible for monetary integrity, by documenting all monies received from prisoner's property and/or cash bond payments. Perform related tasks as required. Essential Functions, Qualifications, Knowledge, Skills, and Abilities (KSA's) for Employment An employee in this class must have the following knowledge, skills, and abilities upon application: Knowledge Relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Skills Handle stress effectively without it interfering with performance. Organize, set priorities, and exercise sound independent judgment within areas of responsibility. Communicate clearly and effectively, both orally and in writing. Abilities Control personal and emotional reactions to all situations. Defend oneself in case of an emergency. Must be able to establish and maintain positive and effective working relationships and attitudes with co-workers and the public.

The University of Saint Mary is conveniently located a short 30 minutes' drive from Parkville, Shawnee, Basehor and Kansas City, Kansas. USM offer all full-time employees Medical, Dental, Vision, University Paid Basic Life & AD&D, Short and Long-Term Disability along with a generous Tuition Remission for the employee, spouse and dependents under the age of 24 years old. THE HISTORY OF THE UNIVERSITY OF SAINT MARY: The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas, just 25 minutes away from Kansas City. For over 100 years, the University of Saint Mary has helped students find their way to meaningful lives and careers through an education that blends the liberal arts and a focus on critical thinking with the development of key professional skills. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, as well as online. POSITION SUMMARY: The Public Safety Graduate Assistant (GA) position is responsible for encouraging a positive environment for all community members, providing coverage, and supporting essential functions of the Public Safety Department. ESSENTIAL FUNCTIONS: * Serves as a role model to students and student staff * Assist with Public Safety Department projects and programming * Provide administrative support to Public Safety Department * Provide Aid and support to community and staff members * Collaborates with various university personnel and offices * Participates, as appropriate, in college-wide committees * Performs additional job-related duties as assigned REQUIREMENTS: * Bachelor's degree and enrolled in a graduate program at the University of Saint Mary * Prior experience organizing co-curricular activities and crisis intervention is preferred * Proven ability to work collaboratively with a diverse group of individuals * Effective interpersonal and communication skills; * Effective organizational skills with the ability to manage multiple projects and meet deadlines * Must be self-starter - able to work with minimal direction/supervision and should possess and demonstrate initiative * Experience with MS Word, Excel, and PowerPoint * Must be able to pass required background screening * Affinity with the overall mission of the University of Saint Mary. TO APPLY: Submit a cover letter, resume and contact information for at least three current professional references. Saint Mary is an Equal Opportunity Employer. Questions: email human resources at *************

APPLY NOW PURPOSE: The purpose of this position is to receive and evaluate incoming police, fire, and/or EMS emergency and non-emergency calls, compile relevant information from callers, initiate an incident in CAD to be dispatched, and dispatch police, fire, and/or EMS units and personnel to the scene or transfer the call to the appropriate agency. This position acts under the supervision of a police and/or fire and EMS Dispatch Supervisor. JOB DESCRIPTION: * Trained and currently certified on either Police or Fire/EMS CAD and call-taking protocols. * Receives and evaluates all incoming calls to determine the urgency of the reported situation. Compiles incident location, participants, and other relevant information and dispatches appropriate units to respond. * Gathers information and prioritizes calls. * Tracks the availability and status of response personnel. * Logs and documents calls for service. * Relays information clearly and concisely to response personnel and callers. * Enters calls for service data, including type, location, and incident response, into the CAD system. * Monitors multiple radio channels and telephone lines. * Maintains knowledge of emergency communication equipment operations, emergency communication procedures and techniques, and County geography. * May assist with in-house training of new Emergency Dispatch Call-Takers, Emergency Dispatchers, and other employees as requested. * Maintains building security, including limited access to front doors after hours. * May perform inquiries regarding wanted subjects, stolen property, and other information through the MULES computer database and relay information to law enforcement personnel. May conduct criminal history, towed vehicle, ex parte, and missing persons checks. * Copies information to be delivered to other divisions or departments. * Receives fax transmissions and distributes messages to the proper individual. * May utilize resources such as MULES, REJIS, CAD, mobile data, AS400, and other online databases to collect pertinent information. * May maintain warrant entry/removal files for various municipal agencies. * Receives messages regarding the status of work operations during non-work hours. * Must be available to work rotating 12-hour shifts, including holidays and weekends. * Must participate in on-call rotations and work mandatory overtime when required. * Performs other duties as assigned. REQUIREMENTS: * Graduation from a general/technical high school or equivalent - Additional college courses preferred * Successful completion of CritiCall computerized skills testing - Overall Data Entry Score of 3800 KSPH and Overall Non-Data Entry Score of 84% required * Ability to work 12-hour shifts rotating between days and nights, as well as weekends and holidays * Must be certified in Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) or Emergency Police Dispatch (EPD) or willing to obtain EMD/EFD or EPD certification within 90 days of appointment; and be willing to be certified in all three at the time of cross-training * Ability to interview callers under stressful situations and enter the appropriate information into the CAD System in an accurate and timely manner * Ability to speak with clarity and calmness in emergency situations * Ability to recall detailed information with accuracy * Ability to relay information to field personnel quickly and accurately * Ability to sit at the Dispatcher console for long periods of time * Excellent oral communication and hearing skills * Prior Police, Fire, and/or Emergency Medical Dispatching experience preferred. * Working knowledge of St. Charles County street systems and jurisdictional boundaries preferred * All applicants extended a conditional offer will be required to satisfactorily complete the following: medical exam to include vision and hearing tests, drug screen, psychological evaluation, and a full background investigation including verification of qualifying credentials; criminal history report; verification of personal and professional references; education verification; and employment history. Applicants must be free of felony convictions and/or pending charges. (Failure to disclose any information on the background investigation may disqualify an applicant.) * Any combination of education, training, and experience that provides equivalent knowledge, skills, and abilities may be considered. APPLICATION/SELECTION PROCESS: * All applications must be submitted through the St. Charles County Government Employment website. We do not accept faxed, e-mailed, or printed applications. * Applications will be accepted until a sufficient number of applications have been received or until the position is filled. * Applicants must pass the CritiCall test in order to be eligible for consideration. * Minimum scores required: Overall Data Entry = 3800 KSPH and Overall Non-Data Entry = 84% * Applicants who have not completed CritiCall testing within the past two years must retake the test. * CritiCall Testlinks will be emailed on a weekly basis to the most recent applicants. * Applicants selected for consideration (based on CritiCall testing, information provided via their applications, and any other information submitted) will continue the selection process and be required to complete the following components, which are all conducted on the same day (NOTE: format may be altered due to COVID-19 and social distancing requirements): * Initial Interview * Dispatch Floor Observation * Secondary Interview * The final candidate selection for a probationary position will be based on considering all components of the selection process (application, CritiCall, interview(s), etc.) collectively and not individually. * The selection process may take up to three months after the closing date for accepting the applications. * Applicants who complete all elements of the selection process but were not selected for the position will remain on the Certification List of eligible candidates for 120 days, after which they must reapply for the position at the next job posting. * Applicants not selected for an interview may reapply at the next job posting. * Applicants who do not pass the CritiCall test may reapply and retest with the next job posting. BENEFITS: This is a full-time 40-hour per week position which includes a full range of benefits, including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed, or printed applications. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.

Dispatcher Reports to: Director of Transportation Supervises: N/A Qualifications: High School Diploma or Equivalent Job Goal: Provide safe and efficient transportation to allow students to access the district's curriculum and extra curricular programs. Employment Terms: 10-month contract - 6.25 hours FLSA Classification: Nonexempt Evaluation: Annually by Director of Transportation Physical Demands: This is an overview intended for compliance with the ADA - it is not an exhaustive list of the duties to be performed. Reasonable accommodations may be made to enable individuals to perform the essential functions of a specific position. Regular Requirements: Sit for extended periods; twist at the neck and trunk; bend and reach at, below and above shoulder level, repetitive use of fingers and hands to grasp and/or operate equipment; lift/move up to 15 pounds Occasional Requirements: Walk, reach with hands and arms overhead, above shoulder and horizontally; lift/move up to 50 pounds Visual Requirements: Close, distance, color, peripheral, depth perception, ability to adjust focus Hearing/Speaking Requirements: Adequate to exchange information Customer Contacts: Internal: Transportation personnel, maintenance staff, and school personnel External: Students, parents, and the public. Essential Job Functions - (Majority of duties performed, but not meant to be all inclusive nor prevent other duties from being assigned as necessary): Use two-way radio communication to provide time-sensitive information to drivers. Use the telephone to communicate with parents and school personnel. Assist internal customers for pickup of school vehicles Precise written communication to maintain log for future reference Maintain a clean and organized work area Look up student contact/address information to verify student drop off/pick up information. Proficient in Microsoft Suite (i.e. Word, Excel) Coordinate emergency communication between bus drivers and emergency services (Police, fire, ambulance, etc.) Assist the Transportation Director and office staff in carrying out their regular duties. Other duties as assigned by the Transportation Director

Job Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities. Key Responsibilities: Answer phone calls in a timely and professional manner. Receive, prioritize, and dispatch service requests. Perform additional office tasks as assigned to support daily operations. Communicate clear and accurate instructions to carriers, drivers or customers. Maintain detailed records of dispatch activities, including customer interactions. Collaborate with internal departments to ensure smooth operational flow and customer satisfaction. Utilize dispatch software and communication systems to track personnel and asset status. Adapt to changing schedules and priorities as needed. Qualifications: High school diploma or equivalent required. Experience in transportation dispatching preferred but not required. Basic US geography/interstate highway knowledge. Familiar with basic DOT regulations for Hours of Service Strong organizational and multitasking abilities. Detail-oriented and dependable. Excellent verbal and written communication skills. Proficiency in computer systems and dispatch software. Ability to work under pressure and adjust to a fast-paced environment. Team player with a collaborative mindset. Benefits after 90 Days: 401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%. Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense. Paid Time Off (PTO) - Generous leave to support work-life balance. Paid Holidays - Six (6) company-designated holidays per year.

Join the great City of Sherwood in a rewarding career as a Public Safety Dispatcher!! PSD's are responsible for performing data entry/retrieval tasks simultaneously while gathering and transmitting information from officers and citizens pertinent to dispatching and monitoring emergency personnel. The Public Safety Dispatcher performs analytical, administrative, and technical duties within the scope of the communications center. Answer emergency (9-1-1) and non-emergency lines and obtaining necessary details for processing incoming calls for service: including caller information, confirming location, and making independent determination of appropriate action. The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters. Must be skilled to think quickly and under stressful situations. Have the capability to actively listen and communicate effectively through clear speech and hearing. The ability to follow instructions, write clearly and spell correctly. The ability to establish priorities and pass on information as needed. Clearly transmitting pertinent information to police, fire, and ambulance personnel. Multi-tasking and processing information quickly. Operate and monitor radio channels, computer aided display (CAD) and other related communications equipment while efficiently gathering, prioritizing, and documenting. Summarize information received by citizens, officers, fire, and ambulance services while exhibiting excellent customer service skills. Maintaining, preparing, and distributing reports generated by CAD. Recording street closures, flooding, disabled traffic lights and all other instances of necessary information. Monitors weather conditions, National Weather Service phone line and operates tornado sirens. Data entry to multiple programs including CAD, ACIC/NCIC and Text 911. Maintains dispatch documents and records; prepares case reports. Perform other duties as assigned and/or required. Qualifications High school or GED; Must be at least 18 years of age. Specialized on the job education in a specific skill area, e.g., data processing, clerical/administrative, etc., plus 2 years related experience and/or training, or equivalent combination of education and experience. Must be available to work all shifts, weekends and/or holidays. No visible tattoos on duty. No felony convictions. Ability to maintain accurate records, type and enter data correctly. Ability to effectively communicate on a one-on-one basis with others. Ability to maintain effective and harmonious working relationships with other employees, department officials and the public. Ability to report to work each scheduled day, and on time. To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. In addition, communicate with the public by phone both verbally and in writing, maintaining composure in stressful situations. Working knowledge of computers and electronic data processing. Some skill in operation of communication switchboard, including computer-aided systems, copy machines, fax machines and radio. Special Requirements All positions with the City of Sherwood are subject to a pre-employment background check. Some positions are subject to pre-employment and random drug screening. All positions are subject to reasonable suspicion drug screening. Miscellaneous Information The City is committed to providing our employees with a competitive salary and benefit program. We offer our full-time employees a variety of benefit plans to meet their personal needs. The city contributes 6% into your 457(b) and matches up to 4%, totaling a possible 10% into your retirement. Health insurance is free to employee; excellent vacation and sick leave accruals; 12 paid holidays and a personal day! Free membership to our Rec Center for employee, and discount for family! For more specific information about the City of Sherwood's benefit program, contact the Office of Human Resources.

Employment Status: Full time (29-40 Hrs) Type of Employment: Staff # of openings: 1 Proposed Salary Range: $38,604.00 Closing: 12/15/25 Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify. The Call Center Specialist is responsible for providing emergency assistance and response through the use of communications equipment. This position is governed by state and federal laws and agency/institution policy. Duties & Responsibilities: This posting is open for continued recruitment of individuals seeking employment for the position of Call Center Specialist with the University Police Department. This pool position allows applicants to be considered for every Call Center Specialist position that becomes available. * Frequent contact with department personnel, university officials, and local law enforcement agencies. Operates computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; identifies the nature of the situation and dispatches public safety officers and/or other personnel as required * Receives 911 emergency calls and monitors fire and security alarm systems, determines the type and severity of the emergency and alerts the proper authority * Maintains accurate records of calls and other communication transmissions and enters the information into a computer for preparation of written transcripts and reports * Coordinates the activities of field officers with superior officers and local law and fire authorities and develops positive communication links for active participation during possible disasters and emergencies * Assists public safety officers in the preparation of reports; prepares incident reports; submits crime statistics to the National Crime Information Center and other organizations as required * Performs related responsibilities as required or assigned * Maintain appropriate paperwork relevant to incident numbers, ACIC entries, and radio logs * Maintain a professional attitude toward both the public and staff at all times. Dispatchers will be helpful and display a positive attitude toward all persons contacted * Use codes appropriately and effectively to minimize radio talk time * Ability to manage work load effectively to efficiently keep with the university and the police departments mission statements * Executes direction and plans from superiors. Works effectively with superiors, peers, and profits from constructive criticism * Provides full-time dispatch duties consisting of (1) transmitting and receiving telecommunications via radio to/from officers. (2) logging activities and emergency notes on computerized log and emailing log to various university officials * Operate the ACIC terminal to run driver and vehicle licenses, names, and/or other information as requested by officers or parking services. Operating the ACIC (Arkansas Crime Information Center) requires being certified by the State of Arkansas and is held legally accountable for information that is requested and distributed. Dispatcher also acknowledges terminal messages to "A-StateJ" or "GLAW" in a timely manner * Dispatcher is responsible for dispatching emergency personnel (fire department, ambulance, etc.) * Monitor and respond to two alarm systems * General campus and fowler center as well as monitoring two separate emergency phones, speaking to individuals who have activated an emergency phone located on campus or in the elevators. * Answer the phone, taking messages, transferring phone calls, and waiting on customers * Answer calls and requests for parking services for vehicle license information and to request officers to stand by with vehicle when towing vehicles and other requests * Able to reason through a problem and come to an acceptable conclusion in routine situations. Makes reasonable decisions based on information available. Dispatcher makes good decisions without assistance * Adheres to the chain-of-command and accepts his/her role in the organization * Passes on appropriate information to other officers and dispatchers on other shifts. Dispatcher is supportive and team oriented and communicates with all members of the department effectively and positively * Operational knowledge of, and ability to operate the Emergency Alert System, Phone recording system, and camera systems in a timely and efficient manner * Other duties as assigned Knowledge/Skills/Abilities: Knowledge of communications operating procedures and advanced first aid Ability to operate broadcasting and receiving equipment, advise others in emergency treatment procedures, keep routine records, and read maps General Days/Hours: Shift work including nights, weekends, and holidays Additional hours as requested and/or needed Regular and reliable attendance Other: Please note: all position postings close at 12:00 A.M. CST on the position closing date Minimum Qualifications: The formal education equivalent of a High School Diploma Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee E-Verify Participation Notice: ******************************************************************************************* E-Verify Right to Work: ***********************************************************************************************

911 Telecommunicator/ Emergency Call Taker Pafford EMS is accepting applications for entry level call takers at our state of the art, Hope, Arkansas 911 communications center. The 15 position communications center processes 911 and non-emergency requests for Emergency Medical Services from our coverage area which spans multiple states. The center provides dispatch and support services to the fleet of Pafford EMS ground and air ambulances on a 24 hour basis, 365 days per year. Applicants must be professional, mature, team oriented, and customer service driven. Pafford EMS will provide all necessary training for entry level applicants. This is truly an exciting job opportunity, where no two days are the same and the staff enjoys the ability to help others in their greatest time of need. Entry Level Position- paid training and certifications provided to applicants who meet the minimum requirements outlined in the job summary. Salary Range: $13.00 to $15.00 Hourly Reports to: Director of Communications Answer 9-1-1, emergency and non-emergency calls from the public, hospitals/ health care providers and from other public safety agencies. Monitor multiple computer screens, while efficiently gathering, prioritizing, and documenting caller information. Provide callers with the appropriate pre-arrival instructions in accordance with protocol and procedure and dispatch emergency medical (EMS) services to the caller. All Telecommunicators may be assigned to perform various duties for an entire shift on a rotating schedule, as necessary for the operation of the communications center. Operate Computer Aided Dispatch (CAD), two-way radio, and other sophisticated communications equipment systems. Perform related duties as assigned. Examples of Work Performed: Receive, prioritize, and often handle multiple, simultaneous emergency and administrative phone calls for assistance, such as but not limited to, car accidents, medical emergencies, hospital transfers, and requests for air medical evacuation. Process requests for emergency and non-emergency ambulance service, that often require referring to or memorizing detailed reference materials and standard operating procedures, including databases, maps, telephone listings, and other resources. Identify, through appropriate and timely questioning of the caller, the nature of the problem. Summarize the critical information for public safety first responders in the computer aided dispatch system using correct grammar, spelling, and punctuation, and refer and classify calls for assistance according to the level of response required, as outlined in the policy and procedure guidelines. Access and operate computer data bases and search websites as necessary. Provide administrative support to the corporate office, such as referring callers to the patient accounts department and administrative offices. Receive and transmit information effectively by radio and telephone. Receive requests by radio, phone, electronic format or fax from law enforcement, fire/medical personnel, and other public safety agencies to, access, enter, retrieve and disseminate information; prioritize and effectively relay information in proper format to requesting agency. Contact outside public service agencies as requested and relay information as required. Minimum Qualifications: Education: High school graduation or equivalent. Experience: Two years of work or volunteer experience, where public contact via telephone, computer use and data entry were part of the responsibilities; or a college degree can substitute for the two years of work experience. Desirable Qualifications: Work experience preferably in a customer service or public relations environment and the ability to speak and understand English for effective communication with callers. Ability to speak a foreign language is a bonus. An outgoing, positive personality and professional work ethic is essential. The desire and willingness to be part of a team. Candidates who receive contingent employment offers will be required to pass, prior to the start of training, a criminal background check, drug screening, nicotine screening, physical, and entry level competency exam. This position is a nicotine and drug free work environment. Due to the serious nature of this position Employees receive frequent nicotine, alcohol and drug tests. Supervisory/Managerial Responsibility & Work Environment: Supervisory/Managerial Responsibility: None. May assist with training other staff as delegated by the Shift Supervisor or director of communications. Work Environment: Incumbents function in a stressful environment and work eight and twelve hour shifts during nights, weekends and holidays. Telecommunicators can be required to work mandatory overtime. Decisions must be made quickly with little margin of error and consequences are usually seen immediately. Work involves operation of multiple computer terminals, requiring doing several things at once, without getting confused or forgetting an important piece of information. Constant attention to the workstation and its communications equipment limits mobility, except for work breaks. Telecommunicators must conduct themselves with a high degree of professionalism despite frequent contact with individuals who are distraught, angry and sometimes disrespectful. The content and nature of many calls is traumatic and disturbing. Work is carried out in a secured 9-1-1 emergency call center in a controlled, closely supervised, and highly structured work environment. Internal/External Relationships & Impact on Services/Operations: Internal/External Relationships: Daily contact with the public to respond to questions and requests for assistance; with field personnel to provide information; with other public safety agencies to exchange information and requests. Impact on Services/Operations: Duties impact on the Communication Center's ability to deal with both emergency and non-emergency situations in a timely and effective manner: Proper performance of duties results in the dispatch of the appropriate response unit for each situation; increased safety and efficiency of paramedics and other emergency responders due to being provided timely and accurate information; and the accurate maintenance of records and files. Improper performance of duties can result in a negative public image for the agency due to inefficiency in handling calls or poor public relations skills; decreased safety to emergency responders and the public due to the provision of inaccurate information, delays in response or in appropriate dispatch of response units. Consequences of errors range from a simple delay in service to loss of life. Knowledge, Skills and Abilities Required: Required at Entry: Ability to perform oriented tasks efficiently and accurately in a fast paced, high stress environment. Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion. Ability to identify basic risks and liability implications. Ability to refer common patient care issues to supervisory authority. Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology and services. Ability to maintain files. Ability to accurately keyboard at 30 wpm with 80 percent accuracy. Ability to concentrate and evaluate information when handling angry, difficult, hysterical or uncooperative callers. Ability to effectively listen with communication equipment. Ability to work all shifts including holidays, weekends and mandatory overtime in order to handle the constant workload of the emergency communications center. Ability to communicate respectfully and effectively. Ability to participate in effective teamwork by being self motivated, accepting of assignments and by completing assignments within agreed upon deadlines. Ability to identify problems and collect, summarize and relay information. Ability to summarize key individual characteristics and enter the information into the database, (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff. Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change. Ability to effectively monitor own progress and reassess, change or adjust priorities. Ability to remain calm in stressful situations and assist other staff to appropriately handle stressful situations. Ability to demonstrate an ongoing commitment to customer service by paying attention to details while handling multiple calls in a high stress, fast paced environment. Required at Full Performance: Knowledge of the range of dispatch operations, procedures, regulations and systems such as telecommunications and CAD system equipment used to receive and transmit emergency and non-emergency information. Knowledge of the City, County, State Geography and maps. Knowledge of Emergency Telecommunicator (ETC) Procedures and Emergency Medical Dispatch Procedures in Accordance with NAEMD standards. Knowledge of the laws, policies, and procedures affecting the operation of the Communication Center and field operations. Ability to resolve the common challenges associated with handling calls for emergency services.Ability to listen and comprehend radio transmissions, articulate well, be professional, control the radio traffic and correctly broadcast detailed information as outlined in the policy and procedure guidelines. Ability to resolve common challenges associated with handling calls for emergency services.Ability to resolve common challenges associated with handling incoming calls and the administrative support work of the Pafford EMS Communications Center. Ability to demonstrate and assist in developing effective customer service for the Center and to work with other staff members in promoting effective customer service. If you have any questions please email ********************

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service. JOB SUMMARY The Public Safety Dispatcher is responsible to receive calls for and dispatch security services. This position operates base radios, answers telephones, and monitors alarm systems and closed circuit TV screens. This position is also responsible for relaying radio/telephone communications, and monitoring the department's record systems. We currently have an opening for 11 PM-7 AM shift & 3PM -11 pm shift. Must be open and available to work weekends & holidays. PRIMARY JOB RESPONSIBILITIES Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity Performs other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Verbal and written communication skills Interpersonal/human relations skills Excellent typing skills Ability to satisfactorily complete of an annual in-service training program Ability to demonstrate physical and psychological fitness Ability to speak clearly and distinctly Ability to react calmly during emergency situations in order to relay information to appropriate personnel Ability to extract data from conversation and documents MINIMUM QUALIFICATIONS High School Diploma or the equivalent One year of experience in a position requiring high interaction with the public Requires passing of background check and drug screening upon hire and throughout employment. WAGE $20.00 per hour Function Public Safety - Other Scheduled Weekly Hours: 40 Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at ************.

We are currently looking for a daytime dispatcher at our corporate office. The successful candidate will manage our dispatch system, maintain customer relationships, and handle the supervision and management of our drivers. Previous transportation dispatching knowledge and an understanding of HOS and DOT regulations is highly preferred. This position is a twelve hour shift - which alternates three days on four days off and four days on and three days off the next week. Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Salary DOE. Benefits Include; Medical Coverage (includes prescription drug benefits) Dental Coverage Optical Coverage Health Spending Accounts (for health and dependent care expenses) Job Type: Full-time Language: Spanish (Preferred) Work authorization: United States (Preferred) Benefits offered: Paid time off Health insurance Dental insurance Other types of insurance Employee discounts Pay Frequency: Weekly Qualifications Experience: Transportation: 1 year (Preferred) Dispatch: 1 year (Preferred) Shifts: Morning (Required) Mid-Day (Required) Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Additional Information All your information will be kept confidential according to EEO guidelines.