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Dispatcher jobs in Tuscaloosa, AL

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  • Public Safety Communications Dispatcher

    Sheriff 4.2company rating

    Dispatcher job in Montgomery, AL

    Salary Information Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade. **A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies** Nature of Work The fundamental reason this position exists is to perform emergency dispatching of fire and/or police units in response to fire and criminal incidents, natural disasters, accidents, medical emergencies. The work responsibilities of this position include answering emergency and administrative calls, dispatching appropriate available emergency units using Computer Aided Dispatch system, and/or assists in the execution of legal services and provides support to deputies (County only). This is skilled work in receiving and/or transmitting emergency telephone, radio, and alarm system calls, and entering and receiving vital information via computer terminal. Judgment and initiative are required in applying established procedures and instructions to various calls or situations. Employees in this position will learn to operate one dispatch radio system for fire or police within the 6-month probation period and when feasible will be offered the opportunity to learn a second radio dispatch discipline and become a Certified Training Officer (CTO). This position reports to a Public Safety Communications Supervisor. Minimum Qualifications Applicants must have a high school diploma or GED. Must have six (6) months of experience as a 9-1-1 dispatcher or communications operator with a public safety organization using a computer aided dispatch system. NOTE: Public Safety Communications Operators who have completed their probationary period and the Emergency Communications Center training requirements are eligible for automatic promotion based on seniority. NOTE: Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered. Special Requirements Must be available to be on-call during emergency situations and to work shifts, weekends, holidays, and overtime as needed. Applicants will be required to submit to a thorough background investigation prior to employment. Must be a certified ECO I.
    $21k-32k yearly est. 6d ago
  • Public Safety Dispatcher

    Port of Huntsville 4.2company rating

    Dispatcher job in Huntsville, AL

    Salary Range: ($43,474 - $65,212) The Huntsville-Madison County Airport Authority of Public Safety Dispatcher. Duties include operating multiple technology systems such as the multi-channel radio system, fire/life safety control system, access control system/badging software, automated emergency notification system, records management system, video management software, public address system, TTY/TDD and multi-line phone systems to disseminate information to appropriate personnel. Position is responsible for maintaining communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and air traffic control (ATC) tower. Activates the emergency recall plan when required. A Two-Year Associates' Degree or Four-Year Bachelor's Degree from an accredited university is preferred . Previous dispatch experience and bi-lingual skills are preferred as well.. Applicant will need to have ability to be certified by the Alabama Department of Public Safety in National Crime Information Center (NCIC) operations within 6 months of employment and recertify every 2 years. Must be able to work a flexible schedule, which will include working all shifts, weekends, and holidays. Excellent benefits include medical family insurance coverage, Health Reimbursement Account, Disability, Annual and Sick leave, and Retirement. Salary based on experience. Submit applications at ************************************* .
    $43.5k-65.2k yearly 60d+ ago
  • Transportation Dispatcher - Night shift

    Southeastern Food Merchandisers LP

    Dispatcher job in Pelham, AL

    Full-time Description Transportation Dispatcher Pelham, AL - Southeastern Food Merchandisers Southeastern Food Merchandisers is seeking a Transportation Dispatcher for our Pelham location. This role oversees drivers running dedicated route schedules with no over-the-road work. All drivers depart from and return to the same terminal daily. Our fleet is 100% automatic transmissions. Key Responsibilities Dispatch drivers and communicate special delivery instructions. Update equipment activity and yard control systems. Process, monitor, and audit driver logs and DOT hours of service. Reporting and processing of yard safety or over-the-road incidents. Administer DOT testing as required. Ensure order accuracy standards are met. Collaborate with supervisors and managers on daily operations. Promote safety and sanitation standards across all areas. Utilize dispatch software, ELD devices, and POD systems effectively. Schedule Full-time - Sunday - Thursday, 5:00 PM - 3:00 AM Benefits Medical coverage Dental & Vision insurance Weekly pay with direct deposit 401(k) with company match Company-paid Life & AD&D insurance Supplemental insurance options available Employee Assistance Program Paid holidays Employee perks & discounts EEO Statement Southeastern Food Merchandisers is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, ancestry, religion, sex, disability, veteran status, age, sexual orientation, or marital status. Requirements Required: Class A CDL with 1+ year of experience and a clean MVR. Preferred: High School Diploma or GED required. 2+ years of supervisory experience, driver supervision, or dispatching. 2+ years working with DOT hours of service regulations. Strong oral and written communication skills. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office. Knowledge of DOT, DMV, and FMCSA rules/regulations. Flexibility to work nights, weekends, and holidays.
    $24k-32k yearly est. 36d ago
  • PUBLIC SAFETY DISPATCHER I (Multiple Agencies)

    Mobile County (Al 4.4company rating

    Dispatcher job in Mobile, AL

    This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$40,528 - $64,790City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24 Effective 10/05/24 * Effective 9/29/25 Amended 10/17/25 To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now. Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements. Special Requirement Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.
    $20k-31k yearly est. 3d ago
  • Dispatcher

    The City of Millbrook

    Dispatcher job in Millbrook, AL

    Dispatchers are on duty 24 hours, 7 days a week, including holidays. This position will work an 8-hour shift. This position receives and dispatches emergency and routine calls for police, fire, ambulance, and other emergency services using a computer-aided dispatch system. Applicant should have considerable knowledge of the geography of the area serviced by the department, including knowledge of the streets, roads, and highways including county roads. This person will be required to learn the communications equipment and terminology of the department. This person must be able to speak clearly and distinctly and be able to act quickly and calmly in emergency situations. This person must be able to acquire and maintain certification from the National Criminal Intelligence Center. Applicant must be able to maintain confidentiality of information. This position may require prolonged periods of time sitting and standing. Applicant must be able to lift up to 25 pounds. The work environment may become stressful at times. Applicant must be able to work varied shift schedules, to include weekends and holidays and be available for emergency call outs. Applicant must be a high school graduate or have their GED. A background check will be done for this position.
    $25k-34k yearly est. 24d ago
  • NEMT Dispatcher

    Grove Transit

    Dispatcher job in Hattiesburg, MS

    ←Back to all jobs at Grove Transit NEMT Dispatcher About Grove Transportation Company At Grove Transportation Company, we are committed to providing safe, reliable, and compassionate non-emergency medical transportation (NEMT) services across Mississippi. Our team ensures that individuals with medical or mobility needs reach their appointments on time and with care. We're seeking a dedicated Dispatcher to help us manage and coordinate our growing fleet and support our mission of dependable service. Job Summary The Dispatcher will be responsible for organizing and directing transportation routes, coordinating schedules, and ensuring clear and professional communication with drivers, clients, and facilities. This is a vital role that keeps our operations running smoothly and efficiently. Key Responsibilities Schedule, assign and monitor daily transportation schedules and routes Dispatch drivers in real-time using dispatching and GPS software Handle incoming service requests and updates from clients or facilities Communicate changes or delays to drivers and clients professionally Ensure timely pickups and drop-offs while maintaining service quality Address issues such as traffic delays, vehicle breakdowns, or rescheduling needs Work closely with management to optimize fleet performance Communicate with drivers in real time to ensure route efficiency and patient safety Use dispatching software to manage trip assignments and track vehicle locations Coordinate with healthcare facilities, patients, and caregivers Handle incoming calls and resolve scheduling issues or delays Ensure compliance with HIPAA and all safety protocols Provide excellent customer service to clients and partner organizations Qualifications High school diploma or GED required; associate degree preferred 1+ year of experience in dispatch or transportation coordination Strong communication and organizational skills Ability to manage multiple tasks in a fast-paced environment Familiarity with scheduling/dispatching software (icabbi, RouteGenie, MediRoutes, etc.) is a plus Basic computer skills and comfort with GPS tracking tools Knowledge of local and state transportation guidelines is preferred Must be punctual, dependable, and detail-oriented Preferred Skills Experience in passenger ground transportation, NEMT experience a plus Bilingual (Spanish or other language) a plus Knowledge of HIPAA compliance and passenger safety protocols What We Offer Competitive hourly wage Opportunity for overtime Supportive team environment Career growth opportunities Be a part of a team that helps Mississippians get the care they need-apply today with Grove Transportation Company! Please visit our careers page to see more job opportunities.
    $27k-36k yearly est. 60d+ ago
  • Dispatcher

    Corporate Website

    Dispatcher job in Alabama

    READY TO BUILD A BETTER FUTURE WITH US? Cemex is a leader in the building materials industry, known for our innovation, quality, and sustainability. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering opportunities for growth, competitive benefits, and the chance to be part of a dynamic team. Join us and build your career with a company that's building a better future. Job Summary ABOUT THE JOB We're looking for a responsible and skilled Dispatcher to join our team. This plays a crucial role in coordinating the delivery of Cemex products, ensuring efficient and timely service to our customers. Job Responsibilities WHAT YOU WILL GET TO DO As a Dispatcher at Cemex, your daily responsibilities will include: Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times. Customer Service Collaboration: Work closely with customer service representatives to optimize delivery schedules. Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports. Quality Assurance: Ensure high levels of customer satisfaction and promptly address any service quality issues. Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs. Load Tracking: Record mix components for each load and maintain driver communication to streamline deliveries. Process Improvement: Recommend procedural enhancements to improve customer service. Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents. Qualifications WHO WE ARE LOOKING FOR To succeed in this role, you should bring: Educational and Licensing Requirements: High School Diploma. Experience: Preferably 1 year of dispatching experience. Skills: Proficiency in OSHA standards and regulations. Ability to remain calm and efficient under pressure. Attention to detail and strong decision-making skills. Knowledge, Skills, and Abilities . Working Conditions WORKING CONDITIONS Safety First: Wearing protective equipment and adhering to safety protocols is a must. Dynamic Environment: You'll work in diverse environments, including exposure to varying conditions such as outdoor industrial operations settings. Physical Requirements: Expect frequent walking, sitting, lifting (up to 50 pounds), pushing, pulling, and climbing as part of your daily routine. Physical Requirements WHAT WE OFFER YOU At Cemex, we recognize and reward dedication and hard work with a comprehensive benefits package designed to support both your professional growth and personal well-being. This includes competitive pay, robust medical, dental, and vision coverage, along with access to our Employee Assistance and well-being programs. We provide support for new parents through paid pregnancy and parental leave, as well as generous paid time off and holiday pay. Additionally, our 401k savings plan is designed to help you build a secure financial future. We're also committed to your development, offering in-house virtual training through Cemex University and education assistance to help you achieve your career goals. WHY CEMEX? At Cemex, we're committed to helping you reach your full potential. Whether you're just starting out or looking to take the next step in your career, we provide the resources and support you need to succeed. Let's build a better future together. Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates. CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws. CEMEX is an E-Verify participating employer. Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX. CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (******************************************************************** EEO Statement - En Español CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
    $25k-34k yearly est. 29d ago
  • Trucking Dispatcher

    Little River Materials 3.0company rating

    Dispatcher job in Millbrook, AL

    Job Details Millbrook, AL Full TimeDescription Logistics Coordinator Preferred Transportation Solutions is looking for an experienced Logistics Coordinator to oversee the day-to-day operations of our growing transportation company. In this role you will be asked to create trucking routes, manage staff, cost effectively manage daily operations while meeting customer needs and oversee daily terminal operations. Responsibilities Develop delivery routes and maintain contact with drivers throughout the day Monitor and adjust to any sudden route change needs and work with drivers to establish new routes for timely deliveries Monitor operations to ensure drivers comply with both company and customer policies, DOT regulations and procedures, safety rules, and federal and state transportation regulations Manage truck maintenance schedule Maintain professional relationships with customers Track daily revenues and expenses Oversee daily rail operations Qualifications Qualifications Mobility: Ability to sit, stand, and walk for extended periods, including occasional movement within the office, warehouse, and terminal environments. Manual Dexterity: Regular use of hands and fingers for typing, writing, and using office equipment such as phones, computers, and printers. Lifting: Occasionally lift and carry office or operational materials weighing up to 25 pounds. Vision: Ability to view computer screens and read printed documents for extended periods. Hearing and Communication: Clear hearing and verbal communication to interact effectively with drivers, staff, and customers over phone and radio. Environment Adaptability: Comfortable working in both office and operational (e.g., terminal, rail yard) settings with varying levels of noise, temperature, and activity. Benefits Health Dental Vision 401k PTO Life Insurance We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $25k-34k yearly est. 9d ago
  • Dispatcher

    Blue Cardinal Home Services

    Dispatcher job in Birmingham, AL

    Full-time Description About Us: At Standard Heating and Cooling , we've built a strong reputation in the Birmingham area for dependable residential HVAC and plumbing services. We pride ourselves on professionalism, responsiveness, and doing the job right the first time. As we grow, we're looking for a skilled Dispatcher to keep our field operations running smoothly and efficiently. Are you highly accountable? Do you love routine and tend to gravitate to what is familiar to you? Would those that know you describe you as precise, accurate and factual? When it comes to being dedicated to the tasks that are assigned to you, is there no one more single focused and attentive? Would you describe yourself as a perfectionist? Do you prefer to manage tasks rather than people? Our Dispatchers are the most important teammates in our organization. A great opportunity to learn our business and grow your career into other areas of our organization. A culture that rewards hungry, humble and smart. What You'll Do: As our Dispatcher, you'll be the central hub between our customers, field technicians, and office team. You'll manage job scheduling, communicate with customers, and coordinate daily routes to make sure each job is handled quickly and professionally. Day-to-day responsibilities include: Dispatch HVAC and plumbing technicians based on skill set, availability, location, and urgency Monitor field progress and adjust the schedule as needed (emergencies, delays, cancellations) Keep customers updated with appointment times and technician ETAs Enter and maintain job details and customer information in dispatching software Prioritize same-day and emergency calls Work closely with CSRs and team leads to meet daily service goals Be a reliable support resource for our technicians in the field What You Bring: 2+ years of dispatching experience (HVAC, plumbing, or similar trades preferred) Excellent communication skills-confident over phone, text, and email Strong organizational skills and the ability to stay calm under pressure Proficiency with dispatch or field service software (like ServiceTitan, Housecall Pro, etc.) A team-player mindset and ability to adapt in a fast-paced environment Why Work With Us: Be part of a well-established, locally trusted company Competitive pay based on experience Full benefits package (medical, PTO, holidays, etc.) Opportunities to grow as we expand services A family-oriented culture where your work truly makes an impact Ready to join a team that values professionalism and teamwork? Apply today and help us continue delivering top-quality HVAC and plumbing service across Birmingham!
    $25k-34k yearly est. 60d+ ago
  • Dispatcher - Red Stick Logistics & Transportation - Jackson, MS

    Red Stick Logistics & Transportation LLC

    Dispatcher job in Jackson, MS

    Responsibilities We are seeking a highly organized and motivated Dispatcher to join our team The Dispatcher will play a crucial role in coordinating delivery routes, managing drivers, and ensuring that all packages are delivered on time As a Dispatcher, you will be responsible for coordinating and scheduling delivery routes for drivers, monitoring driver performance, and providing real-time support You will communicate with drivers to address any issues or changes in schedules, track delivery progress, and ensure timely completion of routes Maintaining accurate records of deliveries and driver activities is essential, as well as ensuring all vehicles are in good condition before and after dispatch You will also set up everything for the next dispatch day, track safety processes, and conduct multiple safety inspections throughout the day, adhering to our strict safety policies Collaboration with the management team to optimize delivery operations and assisting in resolving any delivery-related issues or customer inquiries will also be part of your responsibilities Coordinate and schedule delivery routes for drivers Monitor driver performance and provide real-time support Communicate with drivers to address any issues or changes in schedules Track delivery progress and ensure timely completion of routes Maintain accurate records of deliveries and driver activities Ensure all vehicles are in good condition before and after dispatch Set up everything for the next dispatch day Track safety processes and conduct multiple safety inspections throughout the day, adhering to our strict safety policies Collaborate with the management team to optimize delivery operations Assist in resolving any delivery-related issues or customer inquiries Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-35k yearly est. 9d ago
  • Dispatcher

    NGL Transportation Inc.

    Dispatcher job in Mobile, AL

    Job Description Essential Duties and Responsibilities Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs to make freight deliveries or collect shipments and packages Keeping and organizing delivery orders, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information Communicating with customers about freight details, delivery or pickup times, and special handling requests to assure 100% customer satisfaction Planning pre-determined routes and accommodating route changes as needed Preparing dispatch documents, as well as generating freight bills and invoices Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times Keeping track of transportation regulations and laws to ensure that truck drivers comply Reviewing drivers' logs, including dispatched calls and arrival times Monitoring truck repairs and maintenance schedules Logging customer shipping schedules and complaints Requirements Relevant experience as a truck dispatcher in a similar industry Excellent communication skills to collaborate with others under any type of condition Knowledge of computers for scheduling and other dispatching duties Ability to multitask with different, and sometimes conflicting, events happening at the same time Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances Ability to relay information in a fast-paced environment Extensive experience in customer services, as well as generating freight bills and invoices Experience with Transportation Management Software (TMS), such as Samsara and Rose Rocket Proficiency in office software, including Microsoft Word, Excel, and Outlook Express Ability to monitor drivers' logs, truck maintenance schedules, and repairs Knowledge of applicable transportation regulations and laws Excellent organizational, communication, and time management skills Bachelor's or associate degree in transportation or logistics would be advantageous
    $26k-35k yearly est. 24d ago
  • Dispatcher (part-time) - Office of Public Safety

    Mississippi College 4.3company rating

    Dispatcher job in Clinton, MS

    Mississippi College is seeking qualified applicants for the position of Dispatcher (part-time), Office of Public Safety. This is a non-sworn position. The Public Safety Dispatcher reports directly to the Director or Assistant Director of Public Safety. Essential Responsibilities * Receives calls concerning crimes, emergencies, and other requests for assistance; monitors and responds to calls from the University system, as well as from campus "Blue Light" emergency telephones. * Monitors fire and burglar alarms and alarm systems for all university buildings. * Broadcasts orders to public safety officers in vicinity to investigate complaint or request when appropriate; relays instructions or questions from patrol units. * Assists with emergency alert paging in the event of a campus emergency. * Relays radio and telephone messages between public safety officers and the campus community. * Performs receptionist duties; responds to questions from walk-in and telephone traffic. * Monitors the campus closed circuit camera systems. * Performs various clerical duties including completing the electronic dispatch log and filing reports. * Serves as Campus Security Authority as outlined by the Clery Act. * Performs miscellaneous job-related duties as assigned. QUALIFICATIONS: * Fully support the mission, vision, and values of Mississippi College. * High school diploma, degree or University hours desirable but not required. * Previous dispatch or public safety experience desired * Excellent oral and written communication skills. * Possess the knowledge, skills, and abilities to perform the specific duties of the position. * Willingness to work evening, overnight, weekend, and holiday hours as needed. * Submit to and successfully complete a background investigation. Mississippi College uses Dynamic Forms for the employment application process. * To apply, you must create an account with Dynamic Forms * Once logged in, select the Staff application type * You will be required to upload a cover letter and resume Select "Apply for this Position" to get started.
    $24k-37k yearly est. 60d+ ago
  • Dispatcher

    Team Waste Memphis

    Dispatcher job in Byhalia, MS

    The purpose of the Dispatcher position is to communicate with Team Waste drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing and crew data entry. Distribute information to driver teams as needed. ESSENTIAL JOB FUNCTIONS: 1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. 2. Assign routes and work orders to appropriate drivers throughout the day and for the next day; closes work orders each day. 3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Team Waste standards and agreements. 4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Effectively communicate with both drivers and customers to ensure customer satisfaction. Communicate service changes to Sales staff. 5. Answer incoming calls from Customer Service and provide requested route information and/or follow up. Work directly with Office Manager, Operations Manager and the Driver to ensure prompt follow through of all issues. Distribute county requests to route supervisors. 6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers. 7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate departments. 8. Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower. Enter new drivers, truck and route data information in Tower. 9. Print, review, and make data entry corrections to productivity reports for route supervisors daily. 10. Distribute and maintain driver phones/radios - including completion of software updates, and charging phones every evening. 11. This position requires Saturday work on a rotation basis. WORK ENVIRONMENT: Normal setting for this job is an office setting. EDUCATION AND WORK EXPERIENCE: • High school diploma or G.E.D and a minimum of 6 months of related work experience required. • Experience within the Waste industry, transportation, or logistics is preferred. • Previous customer service experience in a call center environment preferred. • Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional manner • Computer proficiency- MS Office and Typing Skills, • Ability to react well under pressure and treat others with respect • Ability to identify and resolve problems in a timely manner • Ability to prioritize and plan work activities; • Ability to work efficiently and effectively, both independently and as a team Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day; • Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely; View all jobs at this company
    $26k-35k yearly est. 60d+ ago
  • Emergency Communications Dispatcher

    Montgomerty City-County Personnel

    Dispatcher job in Montgomery, AL

    Salary Information Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade. **A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and Montgomery Personnel Board Rules & Regulations** Nature of Work The fundamental reason this position exists is to perform the technical work needed to process calls for emergency and non-emergency assistance, and to dispatch fire and police responders to those requests for services. The work responsibilities of this position include answering emergency and administrative calls, providing pre-arrival and post-dispatch instructions as warranted, and dispatching the most appropriate emergency response personnel using a computer-aided dispatch (CAD) system and a land mobile radio network. Employees in this position will learn to dispatch radio systems for fire and police. Public Safety Communications Dispatchers are direct reports to the Public Safety Communications Supervisor. Minimum Qualifications Applicants must have a high school diploma or GED. Must have six (6) months of experience as a 9-1-1 dispatcher or communications operator with a public safety organization using a computer-aided dispatch system. NOTE: Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered. Special Requirements Applicant must be at least 18 years of age, must be able to type at least 32 wpm, and must sign a willingness statement. As a condition of continued employment, you must pass a criminal background check (to include criminal and driving history reviews) and a drug test. You must be willing to respond to the Emergency Communications Center to meet community service expectations, during emergencies, disasters, and other significant events, adhering to directives from organizational leadership The City of Montgomery's Emergency Communications Center operates around the clock, every day of the year. Successful candidates will need to be available for shifts outside typical business hours, including weekends and most holidays. However, employees are compensated accordingly for their flexibility and dedication. Kind of Examination Applications are being accepted to fill current vacancies and any other vacancies that may occur during the life of the register. The current vacancies are with the City of Montgomery Emergency Communications Department. Applicants will be screened and qualified based upon education and experience as shown on the application. For this reason, applicants are urged to fill in the application form completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. Based on the number of vacancies, if there are enough qualified applications received, a selection procedure will be administered to rank applicants on the register. Tied scores will not be broken. If there are not enough qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order. Complete an online application by visiting Montgomery Personnel Board's Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 11:59 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice. Additional Information BENEFITS: Employees are offered a competitive benefits package, which includes health, dental, and life insurance; paid annual and sick leave; paid holidays; and participation in the Retirement Systems of Alabama (RSA) retirement program. DRUG TEST: Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use). BACKGROUND CHECK: Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.) EQUAL EMPLOYMENT OPPORTUNITY: Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration. REQUEST FOR ACCOMMODATION: Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Personnel Department reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at (334) 625-2675. I9: Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986. UPDATE OF CONTACT INFORMATION: It is your responsibility to update your contact information (address, phone, email) so that we can contact you about jobs. Please visit the Update Contact Information page to log in and update to your contact information at any time.
    $22k-32k yearly est. 60d+ ago
  • Truck Scale Dispatch / Customer Service

    The Rogers Company 4.8company rating

    Dispatcher job in Tuscumbia, AL

    Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio. Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller. The successful candidate will have a strong work ethic, intuitive problem- solving skills and drive to me the organization's needs. Job Details: Wages start at $21.00, Starting wage based on verifiable experience. Fulltime/Permanent Night Shift, $3 night shift premium Weekend work may be required Overtime available along with extensive medical and retirement benefits Job Responsibilities: Provide friendly, professional, and thorough customer service Take and input customer orders Dispatch products and material for delivery Enter requisitions for purchase orders Process incoming invoices from vendors Promote team atmosphere at location and across the division Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc. Assist sales staff with customer service responsibilities May be called upon at the discretion of Managers to perform other duties Qualifications: High school diploma required Prior experience with accounts payable, general accounting, and billing related tasks - preferred Proficiency with Microsoft Office applications Excellent customer service skills Detail oriented with a high degree of accuracy with the ability to multi-task As a Rogers Group employee, you will have access to our competitive company perks, including: Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution. Company provided Group Life and Accidental Death & Dismemberment insurance. Retirement 401(k) with company contribution and match at one year of service. Company provided Short- and Long-Term Disability. Paid Holiday's including Christmas shutdown between Christmas and New Years Day. Paid vacation available after 180-day probationary period and accrued based on years of service. Annual performance-based merit increases. Career growth/advancement opportunities. RGI EEO Statement It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws. All applications are accepted online at ***********************
    $21 hourly Auto-Apply 60d+ ago
  • Service Dispatcher - J. Allen Toyota

    J. Allen Automotive

    Dispatcher job in Gulfport, MS

    Service Dispatcher The Service Dispatcher is a proactive, hands-on leader responsible for orchestrating the daily operational flow of the service shop. This role is critical in ensuring that every vehicle is routed efficiently, every technician is properly utilized, and every customer receives timely, accurate service. The Service Dispatcher serves as the central communication link between advisors, technicians, parts, and the BDC, and is accountable for sustaining a high-functioning, safe, and customer-focused shop environment. Responsibilities Shop Flow, Dispatch, and Job Assignment Partner with the Technical Foreman to ensure jobs are assigned based on technician strengths, availability, and job complexity. Guide prioritization of repair orders to reduce customer wait times and maximize efficiency. Address bottlenecks in real-time to maintain a steady, productive rhythm in the shop. Organize repair orders in line for dispatch by priority and tech availability. Organize repair orders on hold by "waiting on approval," "parts hold," or other factors; follow a clear process to resolve holds and expedite repair. Communication Management You are the communication link between the shop, advisors, parts, and bdc. Relay clear, timely updates between advisors and technicians via the Service Director. Translate shop updates into understandable language for advisors and ensure accurate expectations are communicated to customers. Quality Control and Customer Experience Enhancements Spot-check technician videos and collaborate with the Service Director on best practices. Deliver advisor chat updates every 30 minutes on Express RO statuses. Provide additional updates on main shop repairs as needed throughout the day. Shop Standards, Safety & Maintenance Identify and resolve concerns related to safety, maintenance, or cleanliness. Collaborate with the Service Director and Fixed Ops Director to enforce daily/weekly cleaning routines and equipment upkeep. Ensure compliance with OSHA regulations and maintain a safe, professional working environment for all shop personnel. Enforce sanitation standards to ensure the shop is consistently clean and professional. Perform equipment/tool audits with the Service Director; report issues to the Fixed Ops Director for timely resolution. Reporting, Monitoring, and Process Improvement Monitor service reporting and proactively address workflow trends to ensure timely delivery and outstanding customer experience. Work with the Service Director to execute continuous coaching and training efforts. Qualifications Minimum of 2 years in a dealership service department; dispatch or shop foreman experience preferred but not required. Strong understanding of dealership service operation, flat-rate systems, and warranty procedures. Excellent organizational, multitasking, and communication skills. Valid driver's license and clean driving record required.
    $26k-35k yearly est. 27d ago
  • Service Dispatcher - J. Allen Toyota

    J. Allen Toyota

    Dispatcher job in Gulfport, MS

    Job Description Service Dispatcher The Service Dispatcher is a proactive, hands-on leader responsible for orchestrating the daily operational flow of the service shop. This role is critical in ensuring that every vehicle is routed efficiently, every technician is properly utilized, and every customer receives timely, accurate service. The Service Dispatcher serves as the central communication link between advisors, technicians, parts, and the BDC, and is accountable for sustaining a high-functioning, safe, and customer-focused shop environment. Responsibilities Shop Flow, Dispatch, and Job Assignment Partner with the Technical Foreman to ensure jobs are assigned based on technician strengths, availability, and job complexity. Guide prioritization of repair orders to reduce customer wait times and maximize efficiency. Address bottlenecks in real-time to maintain a steady, productive rhythm in the shop. Organize repair orders in line for dispatch by priority and tech availability. Organize repair orders on hold by "waiting on approval," "parts hold," or other factors; follow a clear process to resolve holds and expedite repair. Communication Management You are the communication link between the shop, advisors, parts, and bdc. Relay clear, timely updates between advisors and technicians via the Service Director. Translate shop updates into understandable language for advisors and ensure accurate expectations are communicated to customers. Quality Control and Customer Experience Enhancements Spot-check technician videos and collaborate with the Service Director on best practices. Deliver advisor chat updates every 30 minutes on Express RO statuses. Provide additional updates on main shop repairs as needed throughout the day. Shop Standards, Safety & Maintenance Identify and resolve concerns related to safety, maintenance, or cleanliness. Collaborate with the Service Director and Fixed Ops Director to enforce daily/weekly cleaning routines and equipment upkeep. Ensure compliance with OSHA regulations and maintain a safe, professional working environment for all shop personnel. Enforce sanitation standards to ensure the shop is consistently clean and professional. Perform equipment/tool audits with the Service Director; report issues to the Fixed Ops Director for timely resolution. Reporting, Monitoring, and Process Improvement Monitor service reporting and proactively address workflow trends to ensure timely delivery and outstanding customer experience. Work with the Service Director to execute continuous coaching and training efforts. Qualifications Minimum of 2 years in a dealership service department; dispatch or shop foreman experience preferred but not required. Strong understanding of dealership service operation, flat-rate systems, and warranty procedures. Excellent organizational, multitasking, and communication skills. Valid driver's license and clean driving record required.
    $26k-35k yearly est. 28d ago
  • 9-1-1 Calltaker

    Vervic

    Dispatcher job in Huntsville, AL

    Job Description Huntsville-Madison County 9-1-1 is seeking qualified people to join its team of dedicated 9-1-1 Calltakers. This exciting career field is ideal if you are composed under pressure, care deeply about others, and want meaningful work with real impact. As a 9-1-1 Calltaker, you'll be the first link between people in crisis and the emergency services they need. Every call matters - and so will you. Huntsville-Madison County 9-1-1 is highly regarded for teamwork, professionalism, and excellence. As a Calltaker, you'll work in a state-of-the-art facility, use cutting-edge technology, and receive extensive training designed to help you succeed. The agency offers competitive pay, growth potential, and exceptional benefits, including 100% employer-paid BCBS medical insurance for you and your family AND secondary insurance for medical expenses that BCBS doesn't cover. Plus, pay increases, paid time off, pension plan, and more! What You'll Do In your first 8-12 weeks, you'll have one focus: Training. You'll learn multiple systems, protocols, and processes, pass exams, and earn certifications. You won't do it alone. Your trainer/mentor will guide you in learning the many components of 9-1-1 calltaking, including proper techniques for communicating with callers during highly emotional and stressful emergencies. And, you'll earn pay increases for training milestones! Once you are fully qualified as a Certified Calltaker, responsibilities will include: Answering 9-1-1 emergency calls and routing them to police, fire, and medical agencies Gathering the right information and asking life-saving questions by following a computerized system that guides you step-by-step Using location and mapping systems to aid in locating 9-1-1 callers The schedule for Calltakers is unique. You'll be assigned to day (6 a.m. - 6 p.m.) or night (6 p.m. to 6 a.m.) shift based on where there is an opening. Your training shift may differ from the shift you're assigned once you're a certified Calltaker. Regardless of shift, you'll work 3 days one week and 4 the next (with eight hours of overtime pay!) What You Bring (Job Requirements) High school diploma or GED. A college degree isn't required but will increase your starting pay. Availability to work 12-hour shifts, days and nights, including some weekends and holidays Solid keyboard and technology proficiency Ability to read maps and give directions using compass points (North, South, East, West) Dependability and obsessive punctuality (For you, "on time" is late.) Strong listening, communication, problem-solving, and multi-tasking skills Calm and decisive demeanor under pressure Coachable attitude and desire for continuous learning Successful completion of required screenings Ready to Answer the Call? Apply now to be a Calltaker and join Huntsville-Madison County 9-1-1. Qualified applicants will be contacted with additional details about screenings, schedules, and the selection process. This is more than a job - it's a career where compassion, focus, and professionalism save lives every day. The selected candidate will be required to pass a physical and drug screenings, plus a criminal background check with polygraph exam.
    $26k-37k yearly est. 11d ago
  • Service Dispatcher

    Aux Home Services

    Dispatcher job in Hueytown, AL

    Job Description Aux Home Services has been serving the Greater Birmingham area since 1987! At Aux, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort, and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry. As a dispatcher, you will work as part of a dynamic and passionate team to ensure desired sales metrics. You will match the right technician to every job, helping achieve the company's financial goals. Dispatch Responsibilities Schedule and coordinate all booked calls. Monitor calls in unassigned. Evaluate booked calls and assign the best technician to each service appointment. Maximize revenue by maintaining complete control over scheduling service and maintenance calls with customers and monitor technicians' performances. Meet daily revenue goals by prioritizing the most urgent and profitable calls. Relay accurate information to technicians, ensuring proficient, quality customer experiences; including any special instructions. Update customers throughout the day on the technician's progress. Hold morning briefing on D-board with Service Manager and update throughout the day.
    $24k-31k yearly est. 23d ago
  • Fire Your Dispatcher! O/O's 88% to 92%

    Fifth Wheel Transportation

    Dispatcher job in Mississippi

    *88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in Mississippi (MS), Louisiana (LA), Tennessee (TN) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom. - Valid CDL-A license - Minimum 2 years of experience - 2005 or newer tractor - Must not be leased to another carrier - Must be eligible to operate under our MC - No DUI Careless Wreckless Driving - No SAP - 15+ over Speeding
    $23k-33k yearly est. 60d+ ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Tuscaloosa, AL?

The average dispatcher in Tuscaloosa, AL earns between $22,000 and $39,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Tuscaloosa, AL

$29,000
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