Dispatcher jobs in Vista, CA

The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras, recordings, and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Dispatch officers to the requested services. Relay accurate information and directions to Orange Fire and Police as needed. Process citations and any other duties as needed or assigned to accomplish the mission of the Public Safety Department. This position is scheduled to work a 4/10 alternative work schedule and operates on a rotating schedule, with evening, weekend, and on-call rotation duties. Must be able to work varying shifts as assigned. A DMV record check is required before and during employment. Continued employment is subject to a satisfactory DMV records review. Responsibilities Public Assistance and Call Service Assistance Answer non-emergency calls for service, determine priority, and dispatch emergency units as necessary. Receive emergency 911 calls and dispatch emergency units as necessary. Relay information and coordinate responses as needed with Police and Fire agencies that service areas of university-owned property. Must be able to provide courteous, professional, and responsive assistance to students, faculty, staff, and visitors contacting Public Safety. Must be able to efficiently coordinate communication between Public Safety and its officers, as well as Facilities, Residence Life, and other campus partners as needed. Track all calls and enter calls for service. Must have the ability to maintain calm with a high level of professionalism during high-stress and/or emergency situations, all while ensuring accuracy in all forms of communications. Administrative and Systems Maintenance Enter, update, and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Must be able to maintain confidentiality of sensitive information in compliance with university policies and privacy laws. Must be able to perform a variety of recording-keeping, filing, indexing, and other general clerical work with attention to detail and accuracy. Must accurately maintain a variety of data entry documentation relating to public safety activities, incidents, and safety reports. Must be able to accurately type 35WPM while operating the computer-aided dispatch system to update activities. Maintain detailed logs of reported assistance, visitors to the front counter, and other pertinent information as assigned. Maintain a detailed working knowledge of all university geography and landmarks Monitor surveillance cameras. Check the functional operations of all surveillance cameras at least once per shift. Monitor mobile security alarm systems along with any in-house file alarm systems. Monitor GPS tracking of Public Safety vehicles as needed for emergency situations. Training and Development Will be required to participate in training programs and continuing education related to Public Safety Dispatch Operations, emergency response, and university policies, so as to stay informed of changes in dispatch procedures, emergency communication protocols, system, and program updates. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am Required Qualifications High School diploma Successful completion of 911 dispatch course, Chapman will provide. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Able to work various work shifts. Must be able to provide quality customer service. Ability to accurately type 35WPM. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information. Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function.

The University Police Department is responsible for maintaining a safe and secure environment for the university community of Cal State San Marcos. The department provides a 24-hour communication center staffed by Police Dispatchers. Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. The dispatcher initiates fire, medical emergency, and non-emergency responses and response is provided by allied agencies. The dispatcher reports to the Lieutenant and will be under the lead direction of the Police Sergeant. Position Summary Police Dispatcher This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. Anticipated Hiring Salary Range: $4,611 per month (step 1) CSU Classification Salary Range: $4,611 - $6,718 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at ******************************************************** Questions should be sent to the Office of Human Resources at ************. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Must successfully meet and pass a pre-employment medical examination and drug screen. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Jan 27 2025 Pacific Standard Time Applications close:

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Training & development NK Towing is a AAA Approved Company hiring for day-time dispatch positions. We are a FAST-paced company looking for self-starters who are quick learners, focused and require minimal supervision (after training). Dispatcher Position - We will train YOU! As a Dispatcher at NK Towing, you'll play an important role in helping AAA members during stressful situations. We're looking for someone who communicates clearly, stays calm under pressure, and can make smart decisionsespecially when responding to urgent roadside assistance calls. A. Essential Duties and Responsibilities -- Dispatcher Coordinate and dispatch multiple drivers to emergency roadside calls using mobile devices and computer software Answers phones in a timely, friendly and professional manner; Investigates the needs of the caller to appropriately dispatch the best service vehicle and driver to meet the needs of the customer and the goals of the company Dispatches calls based on the service(s) and the appropriate service truck needed to assist the customer Complete report / paperwork, in timely and accurately; meet deadlines, collect driver documents daily, complete log sheets Effectively communicate with others, provide accurate information Keep accurate records of time of departure or dispatch, time of arrival (10-97) and time of call completion (10-98), tow destinations, all service call charges and/or additional charges Strictly follows company processes for clearing calls, including complete and accurate documentation Effectively use GPS tools to track the location of company vehicles to aid and assist in prompt service B. Requirements for all Positions: Excellent customer service skills and the ability to multi-task Must be willing to work a flexible shift including weekends (Dispatcher) Computer and typing skills. Strong work ethic, self-motivated, and very organized Strong desire to help people and solve challenging problems. Ability to work well under pressure. Ability to retain information and process constantly changing scenarios with attention to detail. Have dependable transportation arrangements, be on time and regularly attend work shifts smile and enjoy your work. MINIMUM QUALIFICATIONS: C. Experience: Experience is a plus but not required. D. Knowledge, Ability and Skill: Must possess a good command of both oral and written language. Ability to work alone and handle emergency situations calmly, promptly and efficiently. Ability or Skill in typing, computers and record keeping. Active listener with excellent communication skills Sound judgement and critical thinking Capacity to learn communication system techniques. Ability to maintain professional demeanor in challenging towing work environment. If this describes YOU. . . Apply Today. Applications are accepted online or in person. We would love to meet you! NK is located at 451 Olive Ave, Vista, CA 92083. We are available 9am-5pm- Monday-Friday for in-person applications. About NK Towing & Roadside Services: Join the NK Family and become a Tow Truck Driver, Battery Service Provider, Dispatcher or a member of our Transportation Office Team! NK offers emergency towing and emergency roadside assistance assistance services for AAA Members, Law Enforcement and the Public. If you want to become a AAA Mobile Battery Service Provider, a Professional Tow Truck Driver, or a Emergency Roadside Assistance Dispatcher, NK Towing is your top option. With a full fleet of vehicles, we have been training and developing our Roadside Assistance Professionals to drive all kinds of light, medium and heavy duty trucks for more than 18 years. By joining NK Towing you will obtain new skills and learn new practices on how to provide a variety of customer solutions for Roadside dilemmas. These include: Battery Services, Lock-Outs, Fuel Deliveries, Tire Changes for our BSP Drivers and for our California Drivers: Auto Collision and Heavy Duty Towing, that includes RVs tows, buses, trucks, boats, storage containers and heavy equipment tows. You will also participate in AAA training and seminars on industry best practices and providing top-quality customer service to AAA customers. Join the NK Family of Roadside Assistance Professionals and you too will become a Roadside Hero! NK Towing & Roadside Services is located in North County San Diego (Oceanside,& Vista) *AAA Approved Service Providers and located in Vista, California

The University Police Department is responsible for maintaining a safe and secure environment for the university community of Cal State San Marcos. The department provides a 24-hour communication center staffed by Police Dispatchers. Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. The dispatcher initiates fire, medical emergency, and non-emergency responses and response is provided by allied agencies. The dispatcher reports to the Lieutenant and will be under the lead direction of the Police Sergeant. Position Summary Police Dispatcher I This is a part time, temporary, non-exempt position ending on or before December 20, 2024. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. Anticipated Hiring Salary Range: $26.60 - $30.56 per hour (step 1 - step 8) CSU Classification Salary Range: $26.60 - $38.76 per hour Shift Differential This position may be scheduled to variable work hours to include evenings, nights, and weekends. Shift differential pay of $1.35 per hour applies if 4 or more hours are worked between the hours of 6:00 p.m. and midnight and $2.30 per hour applies between midnight and 6:00 a.m. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Hearing & speech impaired call our TDD at **************. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at ******************************************************** Questions should be sent to the Office of Human Resources at ************. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Must successfully meet and pass a pre-employment medical examination and drug screen. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days.

THE CITY OF OCEANSIDE IS AN EQUAL OPPORTUNITY EMPLOYER The City of Oceanside Police Department is currently accepting applications for the position of Lateral Public Safety Dispatcher. This is a crucial role in ensuring public safety, and we are looking for dedicated individuals to join our team. To qualify as a lateral dispatcher, candidates must be employed as a Dispatcher by a public safety agency, have successfully completed probation with their current agency with at least one year of experience, and possess a California P.O.S.T. certificate. Those not currently working as a Dispatcher for a public safety agency are encouraged to apply for the Entry-level Dispatcher position. LATERAL INCENTIVE: * $2,500 at time of hire * $500 upon completion of probation period * $1,000 anniversary payment - year 2 * $1,500 anniversary payment - year 3 * $2,000 anniversary payment - year 4 * $3,500 anniversary payment - year 5 * Up front leave bank of 400 hours to be used as sick leave * Up front "other" leave bank of 80 hours to be used as vacation * Payments will not be eligible for inclusion in the calculation of CALPERS retirement benefits. Under general supervision to receive and evaluate incoming administrative, emergency and 9-1-1 telephone calls for police and fire emergency and other calls for service, and to relay the requests to appropriate personnel; to dispatch appropriate police and fire personnel and equipment utilizing radios, telephone and/or alarm signal communications equipment; operate computer terminals; and to perform related work as required. Oceanside, a beach community located 39 miles north of San Diego, has a population of more than 175,000. The Oceanside Police Department has an authorized budgeted strength of 228 sworn and 84 professional staff members, and handles approximately 110,000 calls for service each year. Our motto, "Service With Pride", speaks to our focus of quality customer service and efficient service. We are committed to public safety and to implementing innovative crime-prevention techniques to ensure a safe and healthy community. Prospective employees will undergo and must successfully pass a thorough police background investigation which may include a psychological evaluation, polygraph examination, a medical examination and a drug screening. The Public Safety Dispatcher operates RCS (800MHz) and VAF radio receivers and transmitters, telephone key modules, teletypewriters, computer terminal stations, alarm signal equipment, and other communications equipment; receives incoming telephone calls and evaluates requests for emergency services; elicits and records essential incident information from callers such as name, address, phone number, and a brief description of the incident; determines the priority and dispatches personnel and equipment for emergency service in accordance with department procedures; answers routine inquiries and refers calls not requiring dispatches to appropriate departments and agencies; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information; keeps command personnel informed of status of emergency situations; maintains records of communications activities; updates special files, street lists, and maps; tests communications equipment and reports malfunctions; assumes supervisory duties in the absence of the Communications Supervisor; performs related duties and responsibilities as required. Knowledge of: * Principles, practices, and procedures involved in public safety communications work; * Geography of the City and the location of streets and important buildings; * Operation of radio/telephone receiving and transmitting equipment; and * Computer terminal and Teletype operations. Rules, policies, and regulations regarding dispatching services * Report writing; and * Principles of functional supervision, training and dispatching operations. Ability to: * Understand English and speak it clearly in a well-modulated voice using good diction and appropriate grammar; * Learn and apply Federal Communications Commission (FCC) regulations governing voice, radio and teletype communications; * Effectively work under conditions of emergency; * Make quick and appropriate determinations in all situations; * Adjust quickly to changing situations and priorities; * Maintain accurate records; * Type accurately at a moderate speed; * Accurately read and interpret maps; * Remain courteous and calm while interacting with the public; * Handle simultaneous calls; * Listen and comprehend radio calls while talking on the phone; and * Establish and maintain effective working relationships. * Write clear, concise reports and instructions; * Identify and implement efficient work practices and procedures; * Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities; * Train others in the use of communications equipment. Experience and Training Experience: One year work experience as a California law enforcement Public Safety Dispatcher. Training: Equivalent to the completion of the twelfth grade. License/Certificate: * Possession of, or ability to obtain and maintain, a valid California driver's license. * A California P.O.S.T. Basic Dispatch Certificate. * Typing certificate of 45 Net Words Per Minute, with no more than five (5) errors. Note: Please attach copies of your California POST Basic Dispatch Certificate and your current typing certificate to the application. If you don't attach these two certificates, your application will not be considered. Environmental Conditions: Office environment; exposure to computer screens. Physical Conditions: Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time and the wearing of headsets while on duty. Selection Process: All applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process will include a computer based examination to assess job-related experience and skills. Candidates who successfully complete the examination process will be placed on the eligibility list and will remain eligible for employment consideration for a minimum of six months. Note: Prospective employees will undergo and must successfully pass a thorough police background investigation which may include a psychological evaluation, polygraph examination, a medical examination and a drug screening. Note: A current, five (5) minute typing certificate with a net of 45 Words Per Minute, with no more than five (5) errors issued within the last six months MUST be attached to the application. If it's not, your application will not be considered. You may obtain a typing certificate from employment/staffing agencies, adult schools, community colleges, or ROP programs. DUE TO THE CURRENT CIRCUMSTANCES, ONLINE TYPING CERTIFICATES WILL BE ACCEPTED AS LONG AS THEY MEET THE REQUESTED CRITERIA LISTED ABOVE. Recommended online typing certificates sites: ************** ********************************************************** RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS BUT MAY BE ATTACHED. CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTING PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION. THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.

THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER Join Our Team as a Public Safety Dispatcher - Entry Level Are you calm under pressure, quick-thinking, and passionate about helping others? The City of Hemet invites dedicated and community-minded individuals to apply for the position of Public Safety Dispatcher - Entry Level. This is your opportunity to be the vital link between the public and emergency services. As a Public Safety Dispatcher, you will receive, evaluate, and prioritize emergency and non-emergency calls for assistance-making critical decisions that help save lives and protect the community. The City of Hemet offers a supportive and team-oriented environment, where you will receive comprehensive training, competitive pay and benefits, and the satisfaction of serving on the front line of public safety. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a difference every day, this is the career for you! Join us in serving the residents of Hemet with professionalism, integrity, and compassion-apply today to start your career in public safety communications! The position is full time, located in the Police Department, and assigned to work rotating day, evening, and night shifts, including weekends and holidays. To learn more about on-the-job duties for this position please click on the video link below. ******************************************* THE POSITION: Public Safety Dispatchers are the unsung heroes and a lifeline for police officers. It's not a job for everyone, but the hundreds of people who call for help, depend on your voice, your directions, and your knowledge to get through an emergency. If you are a highly motivated public safety professional ready to be part of a strong, cohesive team, then join the City of Hemet Police Department where our dispatchers are considered the backbone of the department. With state-of-the-art equipment and training opportunities, you'll provide the excellent service and security people have come to expect from the City of Hemet Police Department. Receives requests for fire and police service over the phone; dispatches as necessary police and/or fire units in response to call for service or requests from officers in the field; keeps track of fire and police unit locations and status; maintains constant radio communication with personnel in the field; operates radio receivers and transmitters in various frequency bands, telephone key modules, teletypewriters, computer terminal stations, alarm signal equipment, and other communications equipment; receives incoming telephone calls and evaluates requests for emergency services; elicits and records essential incident information from callers such as name, address, phone number, and a brief description of the incident; determines the priority and dispatches personnel and equipment for emergency service in accordance with department procedures; answers routine inquiries and refers calls not requiring dispatches to appropriate departments and agencies; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information; keeps command personnel informed of status of emergency situations; maintains records of communications activities; updates special files, street lists, and maps; tests communications equipment and reports malfunctions; prepares paperwork for field personnel; assumes supervisory duties in the absence of the Communications Supervisor; may perform matron duties; performs related duties and responsibilities as required. KNOWLEDGE: * Principles, practices, and procedures involved in public safety communications work; * Geography of the City and the location of streets and important buildings; * Operation of radio/telephone receiving and transmitting equipment; and * Computer terminal and Teletype operations. Rules, policies, and regulations regarding dispatching services * Police and Fire dispatching procedures and the laws and regulations; * Report writing; and * Record keeping principles; * Applicable federal, state, and local laws, codes and procedures relevant to the assigned area of responsibility; * Knowledge of call screening procedures, call priority rules, radio codes and identifiers, basic elements of a crime; * Principles of functional supervision, training and dispatching operations. ABILITY: * Understand English and speak it clearly in a well-modulated voice using good diction and appropriate grammar; * Oral and written comprehension, oral and written expression; memorization, deductive and inductive reasoning, selective attention, hearing ability, auditory attention; * Learn and apply Federal Communications Commission (FCC) regulations governing voice, radio and teletype communications; * Effectively work under conditions of emergency; * Obtain vital information from individuals in stressful or emergency situations; * Make quick and appropriate determinations in all situations; * Adjust quickly to changing situations and priorities; * Use tact, initiative, prudence and independent judgement within general policy and legal guidelines; * Maintain accurate records; * Type accurately at a moderate speed; * Accurately read and interpret maps; * Remain courteous and calm while interacting with the public; * Handle simultaneous calls; * Listen and comprehend radio calls while talking on the phone; and * Establish and maintain effective working relationships; * Identify and implement efficient work practices and procedures; * Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities; * Train others in the use of communications equipment. MINIMUM QUALIFICATIONS * One year experience in typing and general clerical work. Some experience providing information and assistance to the public is desirable. * High school or GED * College level coursework in radio communications or law enforcement is desirable. CERTIFICATE/LICENSE * Possession of, or ability to obtain, prior to appointment, an appropriate Class C, valid Driver's License; The Public Safety Dispatcher - Entry Level written examination consists of the National Testing Network (NTN) Emergency Communications Test titled ECOMM and typing test. After the posting has closed, applicants passing the minimum qualifications screening will be invited to schedule a testing date through nationaltestingnetwork.com. A minimum rating of 70 must be attained in order to pass the performance examination. Applicant must also achieve a typing speed of 40 net WPM. SPECIAL REQUIREMENTS: Pass a background investigation including polygraph and psychological exam and a medical exam which may include drug testing, an audio test and vision exam; work rotating shifts including weekends and holidays. Employees must be able to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the department). WORKING CONDITIONS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working Conditions: Essentially all of the employee's time is spent in the Communications Center of the Police Department. The working environment may range from periods of high volume emergency and life-threatening calls for service to periods of little activity. Employees work on a rotating shift schedule that requires the availability to work nights, weekends and holidays. Environmental Conditions: Office environment. CONTINUOUS working indoors, dust from paperwork. Work environment is both formal and informal, team orientated, having variable tasks, pace, and pressure. Work is performed indoors in the office and in meeting rooms. Physical: Shall possess the physical, mental and emotional ability to perform the essential duties of the position without the threat of hazard to self or others. Employees require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; ability to communicate verbally to exchange information; work long hours from work station. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Vision: See in normal visual range with or without correction; vision sufficient to read computer screens, printed documents, and overhead presentations, and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction and wear headsets for prolonged periods of time. Selection Process All properly completed applications will be reviewed and the most appropriately qualified candidates will be invited to continue in the selection process. Failure to provide all required application materials will result in disqualification. 302 +he selection process may include any combination of a written exercise, oral interview, and/or skills assessment to further evaluate job related experience and skills. Candidates who successfully complete the selection process will be placed on an eligibility list and will remain eligible for employment consideration for a one-year period. RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED. CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE. The City of Hemet promotes a smoke, drug, and alcohol free working environment for their employees. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The City reserves the right to rate applicants based on a review of the application materials and to invite only the most qualified applicants to participate in the selection process.

To qualify as a Lateral Public Safety Dispatcher, candidates must: Possess a POST Public Safety Dispatcher Certificate Successfully completed a probationary period within a California public safety agency or have one full year of Dispatcher experience within the last four years at time of hire. Typing Ability: Net speed of 40 wpm High school diploma or equivalent. Your Impact: Evaluate incoming calls to determine the appropriate action. Receive and dispatch calls for the Animal Services Operation. Find additional information in the Public Safety Dispatcher job description. Work Environment: The position is required to work a "3/13 schedule" (three 13-hour shifts) per week with paid meal breaks. Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts. Rotating through graveyard shifts is required annually. Official uniforms must be worn. Chain of command oriented. Looking for: Exceptional customer service and communication skills. Team-oriented individuals. Ability to work alternating schedules. Ability to remain calm and focused in high stress environments. Desire to make a difference by helping others. All applicants must be able to pass the Public Safety background check process. This includes, but is not limited to, the review of: legal documents, police and driving records, credit profile, motor vehicle insurance, vehicle operation, prior employment records, and performance reviews. Information about the public safety background process may be found at our Police Department Employment page.

See NOTE(S) below for future wage increases and/or additional compensation opportunities. YOU WILL BE REQUIRED TO PASS A COMPUTER-BASED PERFORMANCE TEST TO BE CONSIDERED FOR FIRE DISPATCHER POSITIONS. Fire Dispatcher positions receive and evaluate requests for fire and emergency medical service; dispatch appropriate fire and/or paramedic units to the incident; and perform other duties as assigned. Fire-Rescue Dispatchers work on a Computer-Aided Dispatch (CAD) system and are the primary answering point for all 911, 10-digit emergency, and non-emergency phone calls from within the City of San Diego (Fire-Rescue Department has dispatch contracts with Chula Vista, Coronado, Imperial Beach, National City, and Poway); elicit essential incident information from callers; determine the nature and extent of the request, the priority of the problem and the need for dispatching police, fire or medical field units; enter appropriate information by typing on a computer keyboard into a dispatch format; answer routine inquiries and refer calls not requiring dispatch to the appropriate department or agency. NOTES: * In addition to the scheduled general wage increase, the following special salary wage increase is also scheduled to take effect for Fire Dispatcher: 5% effective 1/1/26 * Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS). * Fire Dispatcher employees work 12-hour shifts (44/36 rotation schedule). * Fire Dispatcher employees may be required to work overtime during training, if needed, on cleared positions. * Fire Dispatcher employees may be required to work during all City holidays. * Fire Dispatcher employees are eligible for 17.5% additional pay after successfully completing the paid mandatory Emergency Medical Dispatcher (EMD) certification course. * Fire Dispatcher employees are subject to mandated overtime beyond their scheduled shift with short notice to maintain staffing levels. * The communication center in the Fire-Rescue Department operates 24 hours a day, seven days a week, with day, evening, and night shifts. Dispatcher I employees will be rotated to different shifts on a periodic basis. You must meet the following requirements on the date you apply, unless otherwise indicated. AGE: You must be 18 years of age or older. CITIZENSHIP: You must be a United States citizen or have the current legal right to work in the United States. EDUCATION: You must meet ONE of the following options: * Graduation from high school. * Passage of the General Education Development (G.E.D.) test. * Passage of the California High School Proficiency Examination (C.H.S.P.E.). * Possession of a two-year, four-year, or advanced degree from a college or university. EXPERIENCE: You must meet ONE of the following options: * One year of full-time experience receiving and dispatching requests for fire and emergency medical services to fire and paramedic units by voice radio or telephone. * One year of experience as a Dispatcher performing emergency dispatch for a medical transport company or department. NOTES: * Fire Dispatcher employees must obtain and maintain National Academy of Emergency Medical Dispatch (NAEMD) certification within six months from date of hire. * City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered. HIGHLY DESIRABLE: * The ability to communicate and understand any of the following languages: Spanish, Korean, Arabic, Farsi, Somali, Chinese, Indochinese, or Tagalog. REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION): * For City of San Diego employees, proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements. Required documents should be attached electronically to your application. If you are unable to attach at the time of application submittal, you must submit them as soon as possible via fax: **************; or to the Employment Information Center: City of San Diego Personnel Department, 1200 Third Avenue - Suite 300, San Diego, CA 92101. Include your name and the title of the position for which you are applying.The screening process will consist of the following components: 1. APPLICATION REVIEW: Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. 2. PERFORMANCE TEST: The performance test is a computer-based work simulation test that measures the general aptitudes needed to be a Fire Dispatcher. No prior dispatch experience is necessary to pass the test. The test includes the following fourteen (14) test modules and ten (10) decision-making scenario prompts that activate during the administration of the test modules. The prompts measure the ability to make decisions quickly and accurately in a multi-task environment and to correctly signal the response using a computer: * DATA ENTRY: The ability to read written data and accurately enter that data using a keyboard. * DATA ENTRY (AUDIO): The ability to hear audible data and accurately enter that data using a keyboard. * CALL SUMMARIZATION 1: The ability to hear, comprehend, and summarize audible information. * CALL SUMMARIZATION 2: The ability to hear and comprehend audible information while accurately entering that information using a keyboard, and to subsequently use that information. * CROSS REFERENCING: The ability to locate information, requested in writing, on a written list and to correctly/accurately respond using a keyboard. * CROSS REFERENCING (AUDIO): The ability to locate information, requested audibly, on a written list and to correctly/accurately respond using a keyboard. * CHARACTER COMPARISON: The ability to compare and contrast written data. * MEMORY RECALL: The ability to learn and later recognize associated information. * MEMORY RECALL - NUMERIC (AUDIO): The ability to hear data (number sequences), memorize it, and then use a keyboard to accurately enter the data. * PRIORITIZATION: The ability to evaluate and analyze information in order to prioritize or categorize incidents. * MAP READING: The ability to use maps for determining routes and locations. * SPELLING: The ability to correctly spell words according to the context in which they are being used (i.e., homonyms). * SENTENCE CLARITY: The ability to select the written passage that is the most clearly written. * READING COMPREHENSION: The ability to read and comprehend written passages. NOTE: * For additional information regarding the performance test review: * ********************************************************************************************* Performance Test Scheduling: Approved applicants will be notified regarding the opportunity to schedule themselves for the performance test. Performance Test Scoring: This is a pass/fail test. The test module scores are weighted to account for correct responses to the decision-making scenario prompts. Applicants must pass ALL 14 test modules to successfully complete the performance test and be placed on the eligible list. Performance test weight: 100%. Reexamination Eligibility: If you fail the performance test, you may reapply a month (30 days) after your most recent test date. Candidates who pass the performance test will be placed on the Fire Dispatcher eligibility list which will be used to fill position vacancies during the next six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.SUPPLEMENTAL JOB INFORMATION: A career as a Dispatcher offers many satisfying and rewarding opportunities to help others and make a sufficient contribution to public safety. This challenging, fast-paced work requires quick thinking and problem solving abilities, and excellent public relations skills. The job, however, also has some demands that you may find less appealing. The factors listed below describe aspects of the job of which you may not be aware. It is important that you consider these conditions before you accept employment in this job classification. This information is not provided to discourage you from seeking employment in this capacity; it is presented only to help you decide if this would be a good job choice for you. * There will be times that you will be unable to leave your work station for long periods during your shift. Therefore, you must be able to work in a confined area for your entire shift. You may be required to wear a headset. * You may be required to change your work shift (includes weekends, nights and holidays) and/or cancel days off or holiday plans on short notice. There may be times you will be mandated to work overtime. * You must respond courteously, calmly, and effectively to telephone calls when someone is rude, drunk, irrational, difficult to understand, confused, using obscene language, and/or screaming at you. You must also be able to respond to calls when a violent or highly emotional situation is taking place. PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, including a polygraph examination and/or background investigation. All screening processes must be successfully completed before employment begins. A positive test result for alcohol, cannabis/marijuana, illegal drugs, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may constitute cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities. Rev. 2 December 8, 2025 (Reexamination Date Updated)

The Grossmont Union High School District is dedicated to providing a safe and collaborative learning environment which supports academic achievement and social development for all students. The Grossmont District operates on the premise that success for every student is dependent upon all groups in the organization including teachers, administrators, parents, staff, students, and the community working together to support all students in their development as life-long learners, thinkers, and successful contributors of the community. The Grossmont Union High School District shall be free from discrimination, harassment, intimidation, and bullying against and individual or group based on the employee's actual or perceived race, color, ancestry, national origin, age, religious creed, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran or military status, sex, sexual orientation, gender, gender identity, gender expression, affiliation with the Boy Scouts of America, or association with a person or group with one or more of these actual or perceived characteristics. (GUHSD Board Policy 4030). JOB DESCRIPTION Grossmont Union High School District BUS DISPATCHER Purpose Statement: The job of Bus Dispatcher is done for the purpose/s of coordinating and assigning drivers and equipment to regularly scheduled home-to-school runs, special excursions and field trips; maintains routes; ensuring the overall coverage required to meet the transportation operation scheduling demands; and evaluating, resolving and/or recommending solutions to incidents, complaints and/or accidents. This job reports to Director, Transportation Essential Functions • Collaborates with school site personnel and special education administrators on concerns related to transporting special education students for the purpose of resolving transportation issues and delivering services in conformance with District objectives. • Coordinates scheduling and use of transportation equipment (e.g. field trips, extra curricular activities, athletic trips, etc.) for the purpose of meeting organization's emergency and routine transportation requirements. • Dispatches drivers for the purpose of meeting the schedule demands. • Evaluates bus routes for the purpose of providing services in a safe and cost effective manner. • Informs school personnel, parents, etc. of practices and incidents (e.g. rules, regulations, laws, procedures, etc.) for the purpose of providing information for follow-up action and/or proper procedures. • Inspects contractor's equipment, licenses, certificates, medical exams and log books when under contract with the District to transport students on activity trips (e.g. grad night) for the purpose of ensuring adherence to District and/or State requirements. • Maintains a variety of manual and electronic documents, files and/or records for the purpose of documenting activities, providing reliable information, and complying with district, state and federal requirements. • Monitors a variety of activities and/or program components (e.g. billing, scheduling, etc.) for the purpose of ensuring compliance with financial, legal and/or administrative requirements. • Observes and evaluates bus routes for the purpose of ensuring integrity of schedule and/or ensuring compliance with California Highway Patrol and vehicle code. • Oversees drivers' times, and assignments for the purpose of ensuring adequate coverage. • Performs functions of bus driver as needed for the purpose of meeting student transportation needs. • Performs functions of bus drivers and bus attendant as needed for the purpose of meeting student transportation requirements. • Prepares documentation (e.g. incident reports, inspections, student count, state reports, field trip documentation, etc.) for the purpose of providing written support and/or conveying information. • Recommends policies, procedures and/or actions (e.g. boundary changes) for the purpose of providing direction and/or making decisions. • Resolves schedule problems (e.g. verifies a.m. schedule, handles substitutions, etc.) for the purpose of ensuring all routes are covered. • Responds to inquiries for the purpose of providing information, direction and/or resolution. • Schedules bus routes, summer school, field trips, and Special Education transportation for the purpose of ensuring students are transported in a timely efficient manner. Other Functions • Assists other personnel as may be required for the purpose of ensuring an efficient and effective work environment. Job Requirements: Minimum Qualifications SKILLS are required to perform single, technical tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skills required to satisfactorily perform the functions of the job include: adhering to safety practices; operating equipment used in Transportation; planning and managing projects; preparing and maintaining accurate records; and using pertinent software applications. KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and solve practical problems. Specific knowledge required to satisfactorily perform the functions of the job includes: safety practices and procedures; provisions of the California Motor Vehicle Code and Education Code applicable to the operation of school buses; first aid practices; methods and practices of driver instruction and training. ABILITY is required to schedule a significant number of activities, meetings, and/or events; often gather, collate, and/or classify data; and consider a number of factors when using equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined and similar processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize a variety of job-related equipment. In working with others, problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is limited to moderate. Specific abilities required to satisfactorily perform the functions of the job include: adapting to changing work priorities; working as part of a team; and multitasking. Responsibility Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; and tracking budget expenditures. Utilization of some resources from other work units may be required to perform the job's functions. There is a continual opportunity to significantly impact the Organization's services. Working Environment The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally the job requires 75% sitting, 20% walking, and 5% standing. This job is performed in a generally clean and healthy environment. Experience Job related experience with increasing levels of responsibility is desired. Education Targeted job related education that meets organization's prerequisite requirements. FLSA Status Approval Date Salary Grade Non Exempt 6/15/2006 Unit I 49 Experience: Job related experience with increasing levels of responsibility is desired. Education: Targeted job related education that meets organization's prerequisite requirements. Certificates & Licenses: -Valid California Commercial Class A or B Driver's License with passenger, air brakes, and school bus endorsements -Medical Certificate -School Bus Certificate -First Aid/CPR Certification Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting. Experience: Job related experience with increasing levels of responsibility is desired. Education: Targeted job related education that meets organization's prerequisite requirements. Certificates & Licenses: -Valid California Commercial Class A or B Driver's License with passenger, air brakes, and school bus endorsements -Medical Certificate -School Bus Certificate -First Aid/CPR Certification * Driver's License Copy (Valid California Commercial Class A or B Driver's License with passenger, air brakes, and school bus endorsements) * Letter of Introduction * Letter(s) of Recommendation (3 letters written and dated within the last 12 months.) * Resume ((Updated Resume)) Comments and Other Information It is important to note, to become an employee of Grossmont Union High School District, there will be a fingerprinting requirement that currently costs $72 (this is an up-front, out-of-pocket cost). Join the GUHSD team! Guided by its core values of caring, collaboration, and innovation, the Grossmont Union High School District exists for empower each GUHSD student to build the best future.

Job Purpose: Provides guests with transportation service, enters data into CVPS system, and schedules transportation service requests. Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) Provides guest with transportation service by answering incoming calls, greeting callers in a friendly and courteous manner, coordinating Valet and Bell services based on guest requests, providing information regarding shuttle routes, and notifying the Transportation Shift Manager of guest concerns and complaints. Coordinate transportation service requests by scheduling airport pick-ups and drop offs, guest event transportation, setting calendar reminders, and dispatching both on and off-site guest transportation needs with appropriate personnel. Promotes guest relations by treating guests in a friendly and courteous manner, promptly greeting guests with a smile, thanking guests upon departure, answering general inquiries regarding valet and casino service, and notifying Transportation Shift Manager of any guest complaints. Provides guests with valet parking service by collecting keys from guest, giving guest identification receipt, placing matching identification tag on key and vehicle, delivering key and tag to valet attendant, following established procedures, and entering guest's information into Computerized Valet Parking System. Performs general administrative duties, including coordinating off-site event logistics, orienting new hires to office procedures, maintaining data entry and supply inventory, and providing support to shift managers and supervisors. Responsibilities also include handling calls on behalf of the Shift Manager during peak times and assisting with guest relations, accident claims, and other operational needs as required. Job Specifications: Education and Experience: Essential: 6 months guest service experience Desirable: Data entry experience Valet experience Skills and Knowledge: Essential: Ability to interact effectively with team members and guests Ability to communicate effectively in the English language Ability to maintain professionalism and composure Ability to complete forms and documents Ability to understand and follow verbal directives and written directions Ability to perform data entry Ability to accept constructive criticism Ability to appear for work on time Ability to sit or stand for up to eight hours at a time in all weather conditions Ability to perform simple mathematical calculations Ability to maintain confidentiality Ability to multitask in a fast-paced work environment Desirable: Working knowledge of Computerized Valet Parking System software Proficiency in Microsoft Word and Excel Multi-lingual Supervisory/Managerial Accountability: Direct: None Indirect: None

Triple Canopy: PPO #120047, A Constellis Company CA Main Office: 915 Highland Pointe Drive Ste 250 | Roseville, CA 95678 Monitor security alarm systems in from various buildings across the San Diego area. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems. Identify potential threats and required assistance and determine when and where to dispatch officers to. PAY TRANSPARENCY/COMPENSATION: $23.50/HR RESPONSIBILITIES: Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as: Communicating audio messages via radio and telephone Coordinating law enforcement and public safety personnel activities Transferring public safety information Answering questions and updating client records Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in database including required details of each call Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers Operate multi-channel radio and telephone dispatch equipment Access Federal, State, and local databases and maintain compliance regulations and procedures Assist with quality review of events created by fellow dispatchers Monitor alarms received and keep records based on unique accounts Proficiently perform administrative tasks on desktop computer and notify management of any technological issues Monitor in-house closed-circuit television (CCTV) cameras Perform dispatching duties for other locations in the event of a failure Assist in the training of dispatcher trainees Routinely test alarms, communication systems, and other devices QUALIFICATIONS: Must meet one (1) of the below experience requirements. Prior military with honorable discharge at a rank of E4 or above OR One Year of licensed Unarmed Security Officer experience (Less than Lethal acceptable) with demonstrated advanced training in security skill sets and proficiencies and a security vendor service record free of adverse actions Must have an active BSIS card. Existing dispatch or use of a multi-system phone system is required with knowledge of how a 24-hour emergency communication center operates; familiarity with public safety functions and concerns; and knowledge of public safety communications environment, demands and requirements and related laws, to include regulations and systems. Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements. Must have CPR Must be a U.S. Citizen with a social security card. Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error. Must meet all medical and physical standards and satisfactorily complete background checks, psychological and drug screening Ability to work under stress and to respond to emergency communications Excellent communication and phone skills. Ability to handle filing and other administrative duties. Successful completion of Critical testing may be required prior to hire (provided by company) Working Conditions: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Physical Requirements: Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.

Triple Canopy: PPO #120047, A Constellis Company CA Main Office: 915 Highland Pointe Drive Ste 250 | Roseville, CA 95678 Monitor security alarm systems in from various buildings across the San Diego area. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems. Identify potential threats and required assistance and determine when and where to dispatch officers to. PAY TRANSPARENCY/COMPENSATION: $23.50/HR RESPONSIBILITIES: Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as: Communicating audio messages via radio and telephone Coordinating law enforcement and public safety personnel activities Transferring public safety information Answering questions and updating client records Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in database including required details of each call Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers Operate multi-channel radio and telephone dispatch equipment Access Federal, State, and local databases and maintain compliance regulations and procedures Assist with quality review of events created by fellow dispatchers Monitor alarms received and keep records based on unique accounts Proficiently perform administrative tasks on desktop computer and notify management of any technological issues Monitor in-house closed-circuit television (CCTV) cameras Perform dispatching duties for other locations in the event of a failure Assist in the training of dispatcher trainees Routinely test alarms, communication systems, and other devices QUALIFICATIONS: Must meet one (1) of the below experience requirements. Prior military with honorable discharge at a rank of E4 or above OR One Year of licensed Unarmed Security Officer experience (Less than Lethal acceptable) with demonstrated advanced training in security skill sets and proficiencies and a security vendor service record free of adverse actions Must have an active BSIS card. Existing dispatch or use of a multi-system phone system is required with knowledge of how a 24-hour emergency communication center operates; familiarity with public safety functions and concerns; and knowledge of public safety communications environment, demands and requirements and related laws, to include regulations and systems. Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements. Must have CPR Must be a U.S. Citizen with a social security card. Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error. Must meet all medical and physical standards and satisfactorily complete background checks, psychological and drug screening Ability to work under stress and to respond to emergency communications Excellent communication and phone skills. Ability to handle filing and other administrative duties. Successful completion of Critical testing may be required prior to hire (provided by company) Working Conditions: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Physical Requirements: Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.

Looking for an essential role within a dynamic team? Become a Police Dispatcher and be the vital link between our campus law enforcement officers, outside emergency agencies, and the community. Your Role: As a Police Dispatcher, you'll maintain clear and efficient communication channels, ensuring the swift and accurate relay of general and emergency information. You'll perform standard dispatch duties, using advanced computerized systems to manage data and support our campus law enforcement team. Key Responsibilities: Receive, record, and dispatch critical information quickly and accurately. Communicate effectively with campus police, law enforcement agencies, and the public. Operate automated dispatch and police information systems. React swiftly and demonstrate good judgment in high-pressure situations. Provide technical support within the University Police Department's Emergency Communications Center (ECC). Handle 9-1-1 and non-emergency calls and assist at the front lobby walk-up counter. Offer tactical dispatching and scribing support for critical incidents. Monitor fire, CCTV, and access control systems. Engage in public education and outreach programs. Provide clerical support for various law enforcement services. What We Offer: Join a supportive team that values professionalism, quick thinking, and effective communication. As a Police Dispatcher, you'll play a crucial role in keeping our campus safe and secure while gaining valuable experience in a fast-paced environment. Position Information Full-time (1.0 time-base), benefits eligible, permanent/probationary position. Position is designated non-exempt under FLSA and is eligible for overtime compensation. Regular work schedule will be one of the following: 3/12 work schedule, consisting of twelve (12) hour shifts on three (3) consecutive days during each calendar week plus an additional eight (8) hour shift every other week 4/10 schedule, consisting of four (4) consecutive days of ten (10) hours. Dispatchers may be required and/or mandated to work on-call assignments, work past scheduled shifts, and work overtime with short notice; work overnight shifts, rotating shifts, weekends, and holidays. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Safety and security is coordinated by University Police, through a force of 42 sworn full-time police officers, 40 sworn part-time, and 25 non-sworn support employees. Our police officers are graduates of the California Peace Officers Standards Training Academy with full arrest powers throughout the state. They undergo continued training to upgrade their skills as well as first aid and CPR. University Police officers are armed. They conduct foot, vehicular and bicycle patrols on campus and in the adjacent community 24 hours a day. Officers are responsible for reporting and investigating crimes and traffic accidents, enforcing state laws and local ordinances, responding to medical emergencies and all other incidents requiring police assistance. For more information regarding the University Police Department, click here. Education and Experience Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Licenses and/or Certifications Valid California Driver's License or have the ability to obtain one within 10 days of hire. Current typing certificate with a passing score of 70 WPM. Key Qualifications Possession of the CA P.O.S.T. Public Safety Dispatcher Basic Certificate is preferred. Successful completion of the P.O.S.T. certified Public Safety Dispatcher Basic Course (80 hours minimum) and/or completion of probation as a public safety dispatcher during previous employment is preferred. Currently employed as a dispatcher within an Emergency Communications Center is preferred. Bilingual skills are desirable. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,609 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here. CSU Classification Salary Range: $3,680 - $6,609 per month. SDSU Values At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion. Principles of Community At SDSU, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on November 6, 2024. To receive full consideration, apply by November 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at ******************.

Powers Plumbing is looking for a dispatcher to join our team in our Mission Hills, San Diego office. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written, verbal communications and will be responsible for maintaining strong customer relationships. This person will work to support the daily customer service and operations of the office. Responsibilities: Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed. Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders. Organize internal resources - Build out and maintain dispatch schedules to keep service calls and service technicians organized and flowing to jobs. Liaise with visitors - Act as point person for office walk in customers. Communicate policies and procedures - Alert employees of new processes, rules and regulations. Facilitate executive-level operations - Book travel and send communications for high-level staff as needed. Manage social media accounts- Facebook, Twitter, Instagram, YouTube The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights. All other duties assigned. Requirements: High school diploma 1-2 years experience as an executive assistant, administrative assistant, secretary or receptionist preferred Strong organizational, communication, and time-management skills Proven ability to work in a fast-paced environment Positive, high-energy attitude Resourcefulness, creativity, and problem-solving skill set Familiarity with office equipment (i.e. printers, Ipads, computers) Willing to learn service dispatching software The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights. Benefits: Powers Plumbing benefits include, health care, dental, vision, 401k, vacation pay, holiday pay, sick pay, membership benefits, retirement savings, professional training and continued development. About Powers Plumbing: Powers Plumbing is a reputable plumbing company that has been serving the San Diego area for over a century. Established in 1914, we have a rich history of providing top-notch plumbing services to residential and commercial customers. As a family-owned and locally operated business, we take pride in our long-standing commitment to our community and delivering exceptional customer service. At Powers Plumbing, our team members thrive in a work environment that fosters a positive atmosphere and a service-oriented culture. We believe that our success lies in the expertise and dedication of our plumbing specialists. That's why we constantly strive to attract and retain the best talent in the industry. As a residential and commercial service-oriented company, we are equipped to handle a wide range of plumbing needs. Whether you need routine maintenance, repairs, or installation of plumbing systems, our experienced team has the skills and knowledge to get the job done efficiently and effectively. Our commitment to customer satisfaction is unwavering. We understand that plumbing issues can be stressful and disruptive, which is why we prioritize prompt response times and reliable service. When you choose Powers Plumbing, you can rest assured that you are partnering with a company that values your time, property, and peace of mind. To learn more about our services, please visit our website at **************************** We offer comprehensive information about our plumbing solutions, customer testimonials, and a convenient contact form to reach out to our team. Experience the difference with Powers Plumbing, where exceptional service and customer satisfaction are our top priorities.

Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development About Us TeamLogic IT Point Loma is a rapidly growing Managed Service Provider (MSP) committed to delivering outstanding IT support and solutions for small and medium-sized businesses. We take pride in our proactive approach, strong client relationships, and collaborative team culture. As we expand, were seeking a detail-oriented, customer-focused Service Dispatcher to join our dynamic team. Your Role As our Service Dispatcher, youll be the central point of contact for our service operations. Youll manage incoming support requests, coordinate technician schedules, and ensure our clients receive prompt, effective service. Your efforts will be crucial in maintaining our service level agreements (SLAs) and ensuring seamless service delivery. Key Responsibilities Receive, triage, and assign service tickets via phone, email, and PSA system. Prioritize tickets based on urgency, impact, and client SLAs. Schedule and dispatch technicians for remote and onsite support. Monitor ticket progress, ensuring timely follow-ups and resolutions. Communicate with clients regarding ticket status, scheduling, and updates. Collaborate with service managers to optimize technician workloads. Escalate unresolved or high-priority issues to appropriate technical teams. Maintain accurate documentation of service requests and technician activities. What You Bring Strong organizational and multitasking abilities. Ability to remain calm under pressure and manage competing priorities. Excellent verbal and written communication skills. Team-oriented mindset and ability to thrive in a fast-paced environment. Reliability and punctuality. Basic understanding of IT services and terminology. Eagerness to learn and grow professionally. Why Join TeamLogic IT Point Loma? Competitive salary Paid time off and holidays Professional development and training opportunities Supportive, team-first culture How to Apply Please submit your resume and a brief cover letter outlining your experience and interest in the role. We look forward to connecting with you!

The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Process parking and bicycle registration. Dispatch officers to the requested services. Relay accurate information and directions to Orange Fire and Police as needed. Enter, update, retrieve information from computer networks and any other duties as needed or assigned to accomplish the mission of the Public Safety Department. The Dispatcher is a non-exempt full-time staff position which assists management within the Public Safety department. The position and is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties. Must be able to work varying shifts as assigned. A DMV record check is required before and during employment. Continued employment is subject to satisfactory DMV records review. Responsibilities The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Receive emergency calls and dispatch resources as needed. Dispatch officers to the requested services. Coordinate calls for service over the phone and radio system. Coordinate responses with local Police and Fire departments. Provide Customer Service information over the phone and at front counter. Any additional duties as needed or assigned to accomplish the mission of the Public Safety Department. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am Required Qualifications High School diploma Successful completion of 911 dispatch course within the first 365 days of employment. Chapman will provide. Must have and maintain in good standings, a valid California Driver's License. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Answer non-emergency calls for service, determines priority and dispatches emergency units as necessary. Receive emergency 911 calls and dispatches emergency units as necessary Enter, update and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Perform a variety of record keeping, filing, indexing and other general clerical work. Maintain a variety of logs relating to public safety activities. Must be able to accurately type 35WPM while operating the computer-aided dispatch system to update activities. Operate computer-aided dispatch system to update activities. Maintain a detailed logs of reported assistance, visitors to the front counter and other pertinent information as assigned. Schedule and provide Live scan fingerprinting service as needed. Monitor surveillance cameras. Check functional operations of all surveillance cameras a minimum of once a shift. Monitor mobile security alarm system and in-house file alarm system. Able to work various work shifts. Must be able to provide quality customer service. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function. Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.

The University Police Department is responsible for maintaining a safe and secure environment for the university community of Cal State San Marcos. The department provides a 24-hour communication center staffed by Police Dispatchers. Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. The dispatcher initiates fire, medical emergency, and non-emergency responses and response is provided by allied agencies. The dispatcher reports to the Lieutenant and will be under the lead direction of the Police Sergeant. Position Summary Police Dispatcher I This is a part time, temporary, non-exempt position ending on or before December 20, 2024. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. Anticipated Hiring Salary Range: $26.60 - $30.56 per hour (step 1 - step 8) CSU Classification Salary Range: $26.60 - $38.76 per hour Shift Differential This position may be scheduled to variable work hours to include evenings, nights, and weekends. Shift differential pay of $1.35 per hour applies if 4 or more hours are worked between the hours of 6:00 p.m. and midnight and $2.30 per hour applies between midnight and 6:00 a.m. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Hearing & speech impaired call our TDD at **************. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at ******************************************************** Questions should be sent to the Office of Human Resources at ************. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Must successfully meet and pass a pre-employment medical examination and drug screen. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Jun 11 2024 Pacific Daylight Time Applications close:

THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER The City of Hemet is accepting applications for Public Safety Dispatcher - Lateral (experienced). Apply immediately for consideration. The position is full time, located in the Police Department, and assigned to work rotating day, evening, and night shifts, including weekends and holidays. "Lateral" is defined as current employment with a law enforcement or fire agency as a Public Safety Dispatcher; or previous employment with a law enforcement or fire agency as a Public Safety Dispatcher with a break-in-service not exceeding 3 years. Applicant must have successfully completed employment probation as a current or previously employed law enforcement or fire agency Public Safety Dispatcher. To learn more about on-the-job duties for this position please click on the video link below. ******************************************* THE POSITION: Public Safety Dispatchers are the unsung heroes and a lifeline for police officers. It's not a job for everyone, but the hundreds of people who call for help, depend on your voice, your directions, and your knowledge to get through an emergency. If you are a highly motivated public safety professional ready to be part of a strong, cohesive team, then join the City of Hemet Police Department where our dispatchers are considered the backbone of the department. With state-of-the-art equipment and training opportunities, you'll provide the excellent service and security people have come to expect from the City of Hemet Police Department. Receives requests for fire and police service over the phone; dispatches as necessary police and/or fire units in response to call for service or requests from officers in the field; keeps track of fire and police unit locations and status; maintains constant radio communication with personnel in the field; operates radio receivers and transmitters in various frequency bands, telephone key modules, teletypewriters, computer terminal stations, alarm signal equipment, and other communications equipment; receives incoming telephone calls and evaluates requests for emergency services; elicits and records essential incident information from callers such as name, address, phone number, and a brief description of the incident; determines the priority and dispatches personnel and equipment for emergency service in accordance with department procedures; answers routine inquiries and refers calls not requiring dispatches to appropriate departments and agencies; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information; keeps command personnel informed of status of emergency situations; maintains records of communications activities; updates special files, street lists, and maps; tests communications equipment and reports malfunctions; prepares paperwork for field personnel; assumes supervisory duties in the absence of the Communications Supervisor; may perform matron duties; performs related duties and responsibilities as required. KNOWLEDGE: * Principles, practices, and procedures involved in public safety communications work; * Geography of the City and the location of streets and important buildings; * Operation of radio/telephone receiving and transmitting equipment; and * Computer terminal and Teletype operations. Rules, policies, and regulations regarding dispatching services * Police and Fire dispatching procedures and the laws and regulations; * Report writing; and * Record keeping principles; * Applicable federal, state, and local laws, codes and procedures relevant to the assigned area of responsibility; * Knowledge of call screening procedures, call priority rules, radio codes and identifiers, basic elements of a crime; * Principles of functional supervision, training and dispatching operations. ABILITY: * Understand English and speak it clearly in a well-modulated voice using good diction and appropriate grammar; * Oral and written comprehension, oral and written expression; memorization, deductive and inductive reasoning, selective attention, hearing ability, auditory attention; * Learn and apply Federal Communications Commission (FCC) regulations governing voice, radio and teletype communications; * Effectively work under conditions of emergency; * Obtain vital information from individuals in stressful or emergency situations; * Make quick and appropriate determinations in all situations; * Adjust quickly to changing situations and priorities; * Use tact, initiative, prudence and independent judgement within general policy and legal guidelines; * Maintain accurate records; * Type accurately at a moderate speed; * Accurately read and interpret maps; * Remain courteous and calm while interacting with the public; * Handle simultaneous calls; * Listen and comprehend radio calls while talking on the phone; and * Establish and maintain effective working relationships; * Identify and implement efficient work practices and procedures; * Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities; * Train others in the use of communications equipment. MINIMUM QUALIFICATIONS * One year experience in typing and general clerical work. Some experience providing information and assistance to the public is desirable. * High school or GED * College level coursework in radio communications or law enforcement is desirable. CERTIFICATE/LICENSE * Possession of, or ability to obtain, prior to appointment, an appropriate Class C, valid Driver's License; SPECIAL REQUIREMENTS: Pass a background investigation including polygraph and psychological exam and a medical exam which may include drug testing, an audio test and vision exam; work rotating shifts including weekends and holidays. Employees must be able to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the department). WORKING CONDITIONS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working Conditions: Essentially all of the employee's time is spent in the Communications Center of the Police Department. The working environment may range from periods of high volume emergency and life-threatening calls for service to periods of little activity. Employees work on a rotating shift schedule that requires the availability to work nights, weekends and holidays. Environmental Conditions: Office environment. CONTINUOUS working indoors, dust from paperwork. Work environment is both formal and informal, team orientated, having variable tasks, pace, and pressure. Work is performed indoors in the office and in meeting rooms. Physical: Shall possess the physical, mental and emotional ability to perform the essential duties of the position without the threat of hazard to self or others. Employees require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; ability to communicate verbally to exchange Work long hours from work station. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Vision: See in normal visual range with or without correction; vision sufficient to read computer screens, printed documents, and overhead presentations, and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction and wear headsets for prolonged periods of time. Selection Process All properly completed applications will be reviewed and the most appropriately qualified candidates will be invited to continue in the selection process. Failure to provide all required application materials will result in disqualification. The selection process may include any combination of a written exercise, oral interview, and/or skills assessment to further evaluate job related experience and skills. Candidates who successfully complete the selection process will be placed on an eligibility list and will remain eligible for employment consideration for a one-year period. RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED. CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE. The City of Hemet promotes a smoke, drug, and alcohol free working environment for their employees. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The City reserves the right to rate applicants based on a review of the application materials and to invite only the most qualified applicants to participate in the selection process.

Essential Duties and Responsibilities The following statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. 1. Answers multiple telephone lines, including 9-1-1, emergency, and business lines, and monitors Port of San Diego and marine radio frequencies to receive reports of emergency calls for service involving public peace and safety, including crimes in progress, medical emergencies, and fire incidents; receives reports of non-emergency calls for service including disturbances, traffic complaints, and crimes that have already occurred; receives and responds to requests for information. 2. Elicits information from callers to ensure a proper response; documents complaints; determines appropriate jurisdiction; decides and takes proper action to resolve complaints; determines dispatch priorities. 3. Dispatches routine and emergency calls for service via radio to field personnel, including patrol officers, traffic officers, medics, and airport operations; maintains constant awareness of the location and activity of field personnel to ensure officer safety; monitors several police radio frequencies to maintain awareness of emergency situations occurring in and around District jurisdiction. 4. Documents all information and retrieves information from the computer aided dispatch (CAD) system; conducts computer inquiries in several law enforcement databases to determine wants and warrants on persons, vehicles, and property; deciphers information received from these databases; operates deaf telephone equipment (TTY). 5. Maintains a working knowledge of laws and regulations from the State of California, Department of Justice and Federal Communications Commission as well as internal policies and procedures. 6. Operate a variety of public safety communications equipment including a multi-channel radio, 9-1-1 emergency telephone equipment, computer aided dispatch system, instant recall recorders, marine radio, and a fire pager. 7. Perform related duties as assigned Qualifications Knowledge of: 1. Standard office practices and procedures. 2. Basic conflict resolution methods and techniques. 3. Basic customer relations' methods and practices applicable to a public safety dispatch function. Ability to: 1. Speak and communicate clearly and concisely and modulate voice appropriately (in English). 2. Elicit and explain information effectively and accurately to a wide variety of callers, including law enforcement, medical and fire personnel, local government officials and the public. 3. Reason clearly, analyze situations accurately, and adopt and develop effective courses of action under emergency and non-emergency situations. 4. Maintain professional demeanor and response in handling sensitive, provocative and/or emergency calls/callers. 5. Multitask and handle several telephone calls, radio transmissions, and computer functions simultaneously. 6. Record and relay numerous details accurately during routine phone calls as well as from callers under duress. MINIMUM REQUIREMENTS Education, Training and Experience: Graduation from high school or GED equivalent. Two years of responsible clerical or law enforcement-related experience requiring public contact. Time served as a District Intern counts towards the years of experience. At least one year of operational experience in a public safety setting performing duties comparable to that of Public Safety Dispatcher is preferred but not required. Licenses; Certificates; Special Requirements: A current, valid California Class C driver's license at time of appointment and maintained at all times thereafter in order to operate a vehicle on District business. Must successfully pass a complete background investigation to include a police records check, employment history, credit history, education history, polygraph examination, neighborhood check and reference check. Must successfully pass a pre-employment physical examination, psychological examination, and drug screen. PHYSICAL AND MENTAL DEMANDS Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. Employees may be required to work rotation shiftwork, holidays, weekends, and mandated overtime when necessary.