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Dispatcher jobs in West Allis, WI - 28 jobs

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  • Dispatcher II

    Hribar Logistics

    Dispatcher job in Caledonia, WI

    Assigns driver loads to deliver freight to customers in a timely and efficient manner. Ensures drivers meet weekly revenue targets, aligned with overall departmental revenue goals. Duties and Responsibilities 1. Assigns drivers to convey freight as requested by customers, in compliance with DOT regulations and company guidelines. 2. Utilizes load boards, call lists and other options to solicit work for available drivers. 3. Communicates and confirms assigned dispatch for all assigned drivers. 4. Communicates with customers on orders and schedules drivers based upon customer needs and driver availability. 5. Makes adjustments with dispatch based upon changing customer needs and driver availability. 6. Communicates customer, DOT compliance, violations, and safety concerns to drivers as necessary. 7. Manages issues and handles required discipline until escalated to management team. 8. Solicits and secures outside carrier support when work volume exceeds Company capacity. 9. Works with Director of Sales to prioritize customer loads and ensures dispatch and sales are in alignment. 10. Ensures the accuracy of orders, driver loads and other information within the McLeod transportation system. 11. Enters driver assignment data in McLeod transportation system. 12. Works with drivers to ensure they are being efficient and productive. 13. Works with maintenance team and other Dispatchers to track and ensure Owner/Operators are having quarterly tractor inspections and Company fleet follows vehicle and equipment preventative maintenance programs. 14. Optimizes revenue potential for each driver while minimizing empty miles. 15. Clearly communicates to Owner/Operators and Company drivers expected gross pay for each load. 16. Remains proficient with all transportation systems, including Geo Tab ,McLeod and LYTX. 17. Answers after-hours emergency dispatch line (on-call phone). 18. Prepare and publish daily and weekly reports for transportation KPIs as directed. 19. Communicates customer issues and works with appropriate staff to resolve in a timely manner. 20. Performs various other ancillary administrative duties to support the transportation department. 21. Performs other tasks and projects as requested. Job Skills Requirements · Prior team leadership experience · Minimum of 2 years of dispatch experience in the transportation industry or related field · Requires knowledge DOT rules and regulations · High level of organization and time management skills · Ability to handle multiple projects simultaneously in a stressful environment · Excellent computer skills (good knowledge of Outlook, MS Word, Excel, Electronic Driver Software) Must have high level of discretion and ability to handle sensitive and confidential information appropriately · High level of attention to detail · Ability to work independently, multi-task and prioritize workload · Capable of working some overtime as required by workload · Requires good geographical sense · Excellent interpersonal communication skills; Must be approachable by both customers and associates at all levels within the organization Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Vision insurance Experience: Dispatching: 1 year (Preferred) Work Location: In person
    $32k-42k yearly est. 2d ago
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  • Dispatcher

    Go Riteway Transportation Group 3.9company rating

    Dispatcher job in Richfield, WI

    Are you a quality Candidate with superior attention to detail? Can you spot a flaw that others would miss? A person who takes pride in their work? If this describes you, consider joining GO Riteway, as a Part-time Operations Assistant who's focus will be on dispatching, answering phones, and providing excellent customer service! Shifts: Morning shifts from 5:30/6:00am-9:00am/9:30am Monday-Friday Responsibilities: * Answering Phones before and during routes times * Taking notes * Great Customer Service * Follow up on request of phone calls with manger * Communications with our drivers GENERAL QUALIFICATIONS: * Strong organizational and communication skills, written and verbal. Detail oriented including documentation skills. * Maintain confidentiality * Organized * Able to work effectively and well with diverse groups of people, teamwork. * Valid Wisconsin driver's license EOE We Go the Extra Mile!
    $34k-43k yearly est. 17d ago
  • Public Safety Dispatcher - full-time, 2nd shift, Rotating weekend schedule

    CWI Landholdings 3.0company rating

    Dispatcher job in Milwaukee, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Job Summary Operates access control, alarm, video surveillance, MedGas and fire monitoring, two-way radio, intercom, telephone and emergency line, overhead announcement, computer assisted dispatch (CAD), and other systems and devices in Public Safety Dispatch. Responds to emergency situations by dispatching appropriate internal or external personnel. Collaborates with Hospital Operators during emergency and normal operations. Writes, prepares and maintains records, logs, instructions or other documents. Performs general office tasks or other duties as assigned. Essential Functions - Assists in the response to emergency situations of various types at all Children's Wisconsin locations. Responses generally involve dispatching available resources as appropriate and supplying information or obtaining additional support resources for those responders. - Collaborates directly with Public Safety Call Center Operators when responding to emergencies to include sharing information, coordinating emergency notifications, etc. Supports Public Safety Call Center Operators during normal operations as appropriate. - Monitors a wide variety of security, safety or environmental systems for trouble or alarm conditions that require notification or response. - Writes log entries or routine reports to document monitoring and dispatch events or Public Safety staff activities. - Prepares instructions, manuals, memos or other forms of communication for successful department operations. - Performs other related general office or record keeping tasks, such as answering phones and relaying messages, operating computer applications, distributing memos, reviewing paperwork for revision or update and filing; includes the proper handling of confidential information. - Maintains current knowledge of CW policy and procedures and department Standards of Work (SOW) through regular and timely independent review of internal communication including emails, Newsbreak and attendance at relevant meetings. Education: - High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required Experience: - 1+ years Experience as a customer service call-center operator or similar capacity required - 2+ years Experience as a Dispatcher in Security, law enforcement or 9-1-1 operator preferred Knowledge, Skills and Abilities - Ability to read and write in order to review and complete required forms and perform various record keeping activities - Excellent interpersonal, written, and verbal communication skills are essential for effectively engaging with the public, hospital staff across various departments, and external agencies, sometimes under high-pressure sensitive situations. - Basic computer skills to utilize current and future equipment and systems (PC software applications, Microsoft Word, Excel, Access, Hospital software applications, EPIC, Computer Assisted Dispatch (CAD), Surveillance Systems, Incident Reporting, etc.) - Analytical and multi-tasking skills necessary in order to prioritize life safety issues and assign appropriate resources in an emergency and under stressful conditions. Required for All Jobs: - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. - Employment is at-will. This document does not create an employment contract, implied or otherwise. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $31k-42k yearly est. Auto-Apply 6d ago
  • Dispatcher

    Ozaukee County 3.7company rating

    Dispatcher job in Port Washington, WI

    SHERIFF'S OFFICE DISPATCHER Ozaukee County Sheriff's Office Full-Time (40 hours per week) Starting Rate of Pay 2025: $25.91 - $33.10 based on experience with an excellent benefit package and WI Retirement System LATERAL TRANSFERS ACCEPTED POSITION SUMMARY: The Ozaukee County Sheriff's Office, an equal opportunity employer, is accepting applications for Dispatcher. A Dispatcher's primary responsibility is to receive and transmit reliable information to facilitate communications for law enforcement, fire and EMS personnel 24/7 during emergency and non-emergency operations; and make inquiry with local, State and Federal data resources, record a variety of data and other duties as assigned. Dispatchers are often the first point of contact for people in desperate need of help. Candidates need to work well under stress, must remain calm and keep their wits about them, and make sense of what the caller is dealing with so they can provide the exact emergency services needed. JOB DESCRIPTION Communicates with police/fire/EMS staff via radio. Communicates with the public via phone in both emergency and non-emergency capacity. Assesses information and routes as needed. Exposed to hostile, volatile situations via the telephone. First point of contact for people in need of assistance. Multi-tasks phone calls and radio transmissions simultaneously in order to send the appropriate assistance to the caller in an appropriate amount of time. Processes requests for an ambulance while following EMD protocols. On-going reviews and trainings in EMD protocols, rules, and axioms. Assists in giving life-saving directions to civilians over the phone. Performs inquires with local, state, and federal data bases. Enters, updates, and cancesl files regarding wanted persons, missing persons, stolen property, and restraining orders, Processes teletype messages and respond or route accordingly. Provides support services to all divisions within the Sheriff's Office as needed to include processing requests for criminal history records, name/address/call history, researching suspect information. Enters pertinent information provided by the caller and officer into the Records Management System. Education and/or Experience Requirements: General high school diploma or GED. Previous experience in dispatching, law enforcement, fire, or EMS operations preferred but not required. Licenses, Certifications, and Other Requirements: Valid driver's license Time System Advanced Certification Emergency Medical Dispatch Certification CPR Incident Command System IPAWS Certification Knowledge of radio-telephone operations and procedures. Procedures used in operating Computer Aided Dispatch and 9-1-1 systems. Ability to follow policies and procedures of receiving and processing emergency calls. Ability to use computer systems/software currently used in the Dispatch Department. Knowledge of law enforcement codes, practices and methods. Knowledge of City, state and federal laws as they apply to public safety dispatching. Knowledge of call screening techniques and phone etiquette. Ability to communicate effectively in oral and written forms. Ability to deal with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone. Physical Requirements Frequent periods of sitting while using a computer. Infrequent periods of lifting up to 25 pounds. Work Environment Work is performed indoors in an office environment. May occasionally deal with irritated, agitated, hostile or violent individuals. EOE / ADA Statement Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective and current employees to discuss potential accommodations with the employer. Candidates will be required to participate in a situation based computer exam / Criticall. Successful candidates will continue on to interviews. Candidates must be of good character as determined by an extensive pre-employment investigation and are required to pass physical and psychological examination and drug screening. **If you have questions regarding this position, please contact Hannah Karnitz, Administrative Services Coordinator, at either ************ or at ************************** ** Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status. Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws. Powered by JazzHR 7LdCL3yFdy
    $25.9-33.1 hourly 19d ago
  • Dispatcher - Home Services

    Roman Electric Co 3.9company rating

    Dispatcher job in West Allis, WI

    Job Title: Dispatcher Department: Operations Reports To: Operations Manager Employment Type: Full-Time The Dispatcher supports daily operations by efficiently scheduling and dispatching technicians to service calls. This role requires strong critical thinking skills to ensure the right technician is assigned to the right job while maintaining productivity and a high level of customer satisfaction. Essential Duties and Responsibilities Dispatch service calls to maximize scheduling efficiency without compromising client experience. Manage the dispatch board to keep technicians productive and revenue-generating. Proactively compress schedules and adjust assignments to maximize efficiency. Communicate promptly with clients if a technician will not arrive within the scheduled time window and reschedule as needed. Coordinate with Purchasing and Warehouse to ensure timely delivery of parts to technicians. Adhere strictly to the company's Priority Service Schedule to assign the appropriate technician to each call. Share responsibility for ensuring technicians arrive at all appointments on time. Debrief technicians after each service call and ensure payment is collected upon job completion. Follow all company policies, including the Code of Ethics, Team Rules, and Team Philosophy. Minimum Qualifications High school diploma or GED required; Associate degree preferred. Self-starter who is reliable and flexible with work hours. Strong customer service and communication skills (written and verbal). Professional demeanor with excellent interpersonal skills. Ability to work independently and as part of a team. Proficiency in Microsoft Excel, Word, and PowerPoint. Strong critical thinking and English composition skills. Professional telephone etiquette and working knowledge of email systems. Ability to develop tools or processes that improve departmental efficiency. Bilingual skills are a plus but not required. Benefits (Full-Time) Employer-paid health, dental, and vision insurance 401(k) retirement plan with employer contribution Employer-paid short-term disability and life insurance Paid Time Off (PTO) and paid vacation Ongoing training and development opportunities Physical Demands Ability to lift 15-20 pounds as needed. Ability to work more than 40 hours per week and up to 12 hours per day when if requested. Work Environment Office-based service center with moderate noise levels. Frequent use of computers, headsets, and standard office equipment. Extended periods of sitting and working at a computer. Business casual dress code.
    $28k-34k yearly est. 26d ago
  • Police-PT 911 Dispatcher

    The City of Watertown 3.8company rating

    Dispatcher job in Watertown, WI

    PT 911 Dispatcher-Telecommunicator-Police Department The Watertown Police Department is accepting applications to fill two (2) Part-Time 911 Dispatcher - Telecommunicator position and establish an eligibility list. SALARY AND BENEFITS: Starting pay is $26.19 per hour. We cannot offer benefits for part-time positions. Part-time dispatchers fill in on an as-needed basis for both AM and PM dispatch shifts. Part-time hours are posted on a monthly basis and short-notice opportunities may arise. QUALIFICATIONS: U. S. Citizen, at least 18 years of age, with a valid Wisconsin driver's license. High School graduate or HSED equivalent; Prior Police Dispatch Experience MANDATORY; Ability to keyboard/type at a high competency level; possess or have the ability to obtain certification in emergency dispatch techniques as approved by the state and an equivalent combination of education, experience and training which provides the ability to: make accurate decisions quickly, learn and apply public safety regulations, operate sending-receiving radio console, speak clearly and concisely and without panic, deal with the public in a courteous and tactful manner, remain in control in emergency situations, work independently, multi-task, complete arithmetic computations, carry out orders with precision and speed, and have knowledge of office practice and procedures. Applicants must successfully complete each stage of the recruitment and hiring process, then successfully complete the dispatch field training program after hire. The ideal applicant will have a genuine desire to interact with citizens and cooperatively identify and solve problems in an effort to reduce crime and disorder in the community. Continuous Application Process. Applicants must complete and submit the online application for Part-Time dispatcher. The application can be located on the City of Watertown website: ******************************************** , under the careers tab. Applicants must complete all parts of the application process. Falsifications, omissions, or misrepresentations of any information on the application or during any part of the hiring process shall be grounds for rejection of that applicant or termination of employment.: Complete ApplicantPro online forms, answering all questions Submit copy of High School Diploma or equivalent and college transcripts (if applicable) via ApplicantPro, or email to ************************ Oral Interview by group panel Submit signed Authorization for Release of Information Written exam/skills testing Interview with the Chief of Police Personal History Statement completed and signed Background Investigation Conditional Offer of Employment Medical, Psychological and Drug Testing CLICK/TAP the "Full Job Description" button below to obtain the necessary forms Any questions on the hiring process may be directed to Captain Jon Caucutt, ************, or ************************ The City of Watertown is an Equal Opportunity Employer
    $26.2 hourly 60d+ ago
  • Dispatcher

    Apex Service Partners 4.2company rating

    Dispatcher job in Milwaukee, WI

    Looking to TRADE up from a job to a career? West Allis is looking for an experienced Dispatcher. Why join THIS team? Medical, Prescription, Dental, Vision Disability & Term Life Insurance Matching 401k benefits On-going training & development, & growth opportunities Paid Holidays Paid Time Off (PTO) What you will do: Convert incoming customer calls into booked service appointments. Knowledgeably prioritize calls according to importance and urgency Respond to customer requests, resolving issues and promoting the brand. Schedule appointments with clients using the right tech/right call guidelines Data entry into the computer system to track calls and client information as necessary Receive emergency and non-emergency calls and record significant information as necessary Knowledgeably prioritize calls according to importance and urgency Monitor field technicians in order to effectively prioritize their schedules and use of time What you bring: Previous customer service experience Strong attention to details Schedule Tuesday-Saturday Tues-Fri, 9am-6pm Saturdays, 7am-4pm Who WE Are: We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! If this sounds like something you would like to join for a long-term career move, apply today!
    $33k-41k yearly est. Auto-Apply 28d ago
  • Service Dispatcher

    Cobalt Service Partners

    Dispatcher job in Waukesha, WI

    Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. Automatic Entrances of Wisconsin (AEW) is seeking an experienced Service Dispatcher to coordinate daily field operations for our 26‑person installation and service team. You will be the nerve center of our operation-scheduling calls, optimizing routes, quoting jobs, and ensuring technicians have the parts, information, and customer details they need to deliver world‑class service. Key Responsibilities Schedule and dispatch technicians for service and preventative‑maintenance calls Prioritize emergencies and adjust the daily plan in real‑time to maximize technician utilization Generate and follow‑up on service quotes (labor, parts, travel) using ServiceTitan or similar field‑service software Serve as primary point of contact for customers, providing status updates and ETA notifications Coordinate parts orders Monitor KPIs such as first‑time‑fix rate, on‑time arrival, and callback percentage; flag issues to the Director of Service Maintain accurate job notes, photos, and documentation in the CRM Qualifications 2+ years dispatching or coordinating field service teams in the trades, construction, facilities, or logistics (preferred, not required) Hands‑on experience with ServiceTitan, FieldEdge, Salesforce Field Service, or comparable software (ServiceTitan strongly preferred) Proven ability to build accurate quotes and interpret labor/material pricing Strong geographic knowledge of Wisconsin and route‑planning skills Exceptional multitasking, communication, and customer‑service abilities Proficiency with Microsoft 365; comfortable with multiple‑screen workstation High‑school diploma or equivalent; trade‑school or associate degree a plus Compensation & Benefits Hourly Rate: $25+ per hour (commensurate with experience) Paid Time Off (PTO) after 90 day probationary period Health Savings Account (HSA) with company contributions Comprehensive medical, dental, and vision insurance 401(k) plan with 5% company match Professional development: access to ServiceTitan Academy & manufacturer training About AEW Automatic Entrances of Wisconsin is the dominant Stanley Access distributor in the state, specializing in automatic door installations, service, and cutting‑edge access control solutions. Our mission is to keep Wisconsin moving safely and efficiently through every automated entrance we install or service.
    $25 hourly Auto-Apply 15d ago
  • Dispatcher

    Transdevna

    Dispatcher job in Grayslake, IL

    We're Hiring for a Dispatcher in Grayslake! Transdev is proud to offer: + $19.0 / hour to $23.50/ hour + Attractive benefits package, including 401(k) with company contribution, medical, dental and vision. + Paid time off & vacation. Our Dispatchers are responsible for: + Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. + Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. + Manages emergency situations for vehicle operators, act as liaison between the carrier and emergency services. + Manages daily service by reviewing route performance and proactively responding to situations that impact customer service. To qualify as a Dispatcher, you'll need: + High school diploma or equivalent + Technical degree preferred + 3-5 years' experience + Excellent verbal and interpersonal skills. + Problem solving and analytical abilities. + Excellent customer service skills About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at******************* O5cv0G4mQ Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ******************or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6811 Pay Group: UD5 Cost Center: 55833 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $19-23.5 hourly 38d ago
  • Dispatch/Customer Service - Wisconsin

    Quicksilver Express Courier 4.2company rating

    Dispatcher job in Milwaukee, WI

    Quicksilver Express Courier is an on-demand delivery company looking to hire a full time dispatcher that will cross train in customer service as well. If you are detail oriented and able to work well with others in a fast-paced environment, then this is the position for you! MUST be reliable! MUST work well with others! Customer Service Responsibilities: Provide accurate and professional customer service Incoming order entry via phone, email, web Outbound calls to customers with delivery status Provide problem resolution for customers and drivers Accurate and complete documentation of all issues Constant contact with other reps and dispatchers Multitask between order entry, monitoring delivery status, problem resolution, etc. Other customer service and office duties Dispatcher Responsibilities: Ability to select best possible driver based on location, ability, vehicle specifications & current work load. Ability to navigate upwards of 30 drivers simultaneously to complete more than 200+ expedited deliveries per day. Continually analyze drivers and deliveries as the situation changes; provide alternative options for when plan A is disrupted. Possess superior communication skills to quickly relay concise, detailed information to drivers, customer and office staff. Ability to identify driver, customer & support staff errors & implement corrective action in a timely fashion. Coach new drivers as part of their on-the-job training, providing additional instruction and guidance. Qualifications High school diploma/GED required Strong knowledge of the metro and surrounding areas Background experience in a customer service environment with problem resolution skills Call center experience or transportation experience preferred Exhibit a strong attention to detail Ability to work in a team environment in high pressure situations Strong written and oral communication skills are essential Ability to Multi-task in the areas of customer service and order entry Must be reliable and punctual - maintain excellent attendance Basic computer skills -- will use windows-based software Basic to advanced typing skills - Minimum 34 words per minute Capable of working in a fast-paced environment Must be able to cross train in a dispatch position PREVIOUS TRANSPORTATION EXPERIENCE PREFERRED, but not required
    $28k-34k yearly est. 18d ago
  • Service Dispatcher

    Wolter, Inc.

    Dispatcher job in Brookfield, WI

    Maintain organized assignment of field technicians to jobs, assuring timely response to customers while assigning most logical tech to each job. General Purpose: To maintain optimum response time to customers by providing consistent and logical scheduling for emergency service as well as scheduled maintenance. Role qualifications: Must partner with service staff to ensure workflow runs smoothly. Must be detail oriented to ensure thorough administration of functions. Must maintain excellent customer service attitude. Position responsibilities: Monitor service calls for field, ensure all jobs are assigned (the night before) and completed as required. Respond to phone calls from customers and roadmen. Stay in contact with customers and inform them of any changes in the schedule. If there are parts on order through the Parts Department, maintain contact with Parts Department to ensure timely receipt of parts and reschedule return trips as needed. Issue repair orders for new jobs or units that are scheduled for maintenance. Review Open Order Analysis daily to ensure all jobs are on schedule and closed as needed. Assist field technicians as needed with any questions or concerns you can help with (not technical info). Assist SM Coordinator in the scheduling of SM's and ensure schedules are kept. Perform projects as requested. Essential skills and experience: Ability to organize and manage multiple priorities Excellent telephone and customer service techniques. Strong computer proficiency Commitment to company vision and mission Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Physical demands: Employee is required to frequently sit, talk, and listen, and to use hands to finger, handle, or feel objects, tools, or controls, including computer and other office equipment. Employee is required to occasionally stand and walk. Employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate; however, while performing the duties of this job, the employee is exposed to noisier shop environments. When performing duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.
    $32k-41k yearly est. Auto-Apply 35d ago
  • Alarm Monitoring Dispatcher Emergency Response

    Emergency 24 3.7company rating

    Dispatcher job in Waukesha, WI

    Welcome to alarm dispatch and monitoring at Emergency24! Next training session starts October Your Potential Starting pay is $16/hour with reviews every 6 months. After working full time for one year you will be eligible for 2 pay increases based on your performance. · Trained Operators can earn monthly performance and attendance bonuses ranging up to several hundred dollars · First-year Dispatchers' average hourly rate is between $16 - $18 including bonuses and overtime (not mandatory). Double time is paid on holidays. · Experienced Dispatchers average from $18 + per hour (after the first year) · Opportunities for double time pay · Weekly paychecks Job Description · Customer Service · Dispatch to Police and Fire departments across the country · Work as a team player in a dynamic and fast-paced environment · Monitor alarm systems using our software and systems · Follow established dispatch protocols and procedures · Professionally answer and respond to incoming and outgoing calls · Maintain all telephone calls with a high degree of urgency and accuracy · Starting shifts includes weekends · Full time schedules available after training
    $16-18 hourly 18d ago
  • Dispatch

    Partnered Staffing

    Dispatcher job in Volo, IL

    Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Kelly Services is an Equal Opportunity Employer. Job Description Responsible for assisting dispatching & scheduling of 10+ Field Service Technicians Billing, invoicing, servicing tickets Tracking employee hours & payroll Preparing & tracking proposals Answering & directing phone calls Working with subcontractors and paperwork involved with them Handling customer inquiries and scheduling General office work Hourly Rate: $13-16 per hour (Based on experience) Please call Kelly Services located in Glenview, IL. Ask for Nick Moore when inquiring. Qualifications 2+ years of Dispatching experience in the same or similar field HS Diploma or GED required; Degree preferred Experience with Apple computers and software highly preferred Experience creating spreadsheets and documents also highly preferred Additional Information Our positions offer opportunities for permanent employment, advancement, professional growth, stability, and much more! Kelly Services also offers Health Insurance as an option to all contractors.
    $13-16 hourly 7h ago
  • Dispatcher and Supervisor I

    Pace 4.5company rating

    Dispatcher job in Waukegan, IL

    Under the direction of the Superintendent of Transportation, Division Manager, or designee, the Dispatcher and Supervisor performs road supervisor and/or dispatcher duties. Supervision encompasses all field operations including: Investigating accidents and passenger incidents and assisting with vehicle breakdowns. Monitoring the performance of Bus Operators to ensure that fixed route service is provided and that Bus Operators perform in accordance with Pace standards. Performing field supervision of Pace fixed route service, special events, and other activities; and performing security checks at transit centers and park-n-rides. Dispatch functions include: IBS supervision and coordination of bus routes and Bus Operators. Maintaining work assignment board on a daily basis. Operating and monitoring radio and IBS; responding to calls. Coordinating detours and notifying proper authorities in emergencies, breakdowns, or upon Bus Operator's request. Operating a bus when required. Generating and maintaining dispatch paperwork. Answering telephone calls and responding to inquiries. Performing other duties as assigned or required. The performance of these duties may be required at any time of the day and night, any day and night of the week. This is a safety sensitive position and subject to random drug and alcohol testing. Qualifications Age: Must be 21 years of age or older. Education: Must have at minimum a high school diploma or equivalency. Experience: Must have at least 3 years' experience in transportation with a good work record, including attendance history; supervisory experience is preferred. Certifications: Must have or be able to obtain (within 6 months of being hired) a valid Class "B" Commercial Driver's License with air brake and passenger endorsements, and have, or obtain (within 6 months of being hired) a DOT card. Proficiencies: Must have knowledge of the service area, particularly routes that originate from this facility. Must demonstrate intermediate proficiency with Microsoft Office applications including Outlook, Excel, and PowerPoint. Must possess and demonstrate excellent interpersonal skills: good written and verbal communication skills. Must be able to maintain professional composure when confronted with difficult situations; and make quick and accurate decisions. Must be able to handle confidential and/or sensitive information in a professional manner. Physical Requirements: This role requires sitting for extended periods, typing on a computer, and attending meetings. Working Conditions: This position is based on an office setting, with standard office equipment, including a computer, phone, and desk space. The business needs of Pace may require operating a bus in all weather conditions and being exposed to inclement weather. This position is not eligible for a hybrid work schedule or remote work. Salary: Full Salary Range: $50,467-$110,273 Midpoint: $80,370 Starting Salary Range: $50,467-$65,418 Pace provides full pay ranges so candidates can consider their long-term growth potential. BENEFITS SUMMARY
    $34k-45k yearly est. Auto-Apply 2d ago
  • Ambulance Dispatch Assistant

    Lifestar Emergency Medical Services

    Dispatcher job in West Bend, WI

    Full-time Description Lifestar Emergency Medical Services, LLC is a Critical Care Paramedic level ambulance service based in West Bend, Wisconsin. With stations located in West Bend, Slinger, Port Washington, Columbus/Marshall, Waupun, Adams County, and Southern Winnebago County we offer a vast coverage area encompassing Washington, Ozaukee, Columbia, Dodge, Fond du Lac, Adams, and Winnebago counties. We specialize in 911 response, prehospital transports, interfacility transports and special event stand-by. We are dedicated to proactive, in-house training for our EMS staff. We are currently seeking a full time first shift Ambulance Dispatch Assistant to work out of our West Bend business office. This full time position works Monday through Friday from 9:00 am to 5:00 pm. This position acts as a backup to ambulance and paratransit dispatchers. Job duties include but are not limited to: Answer incoming emergent and non-emergent phone calls on a multi-line phone system Gather appropriate medical, personal, and insurance information from callers Determine level of medical care needed by assessing information received from callers Efficiently dispatch emergency vehicles and personnel to emergent and non-emergent calls using critical thinking to ensure the proper use of resources Verify insurance coverage and provide basic insurance information to Lifestar clients Efficiently and properly communicate via radio and phone Document transport information in a detailed and timely manner. Prepare reports as requested. Our ideal candidate will possess: High School diploma or higher Be 18 years of age or older Outstanding customer service skills Outstanding map reading skills Ability to stay calm and think clearly under stressful situations Ability to multi-task under stressful situations Excellent critical thinking skills with the ability to make split-second decisions Ability to work independently Acute attention to detail Competency with Microsoft products, Windows and web based applications, and multi-line phone systems A desire to learn At least one year of Dispatching experience in any industry Lifestar EMS offers: Extensive in-house, paid training An open-door, friendly culture that places an emphasis on balancing hard work with fun A full range of benefits including medical, dental and vision insurance, short term and long term disability insurance, supplemental life insurance and a 401(k) program Paid sick and vacation time Lifestar Emergency Medical Services, LLC is an equal opportunity employer. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Referral program Tuition reimbursement Vision insurance Experience: Dispatching: 1 year (Preferred) Requirements High School diploma or higher Be 18 years of age or older Outstanding customer service skills Outstanding map reading skills Ability to stay calm and think clearly under stressful situations Ability to multi-task under stressful situations Excellent critical thinking skills with the ability to make split-second decisions Ability to work independently Acute attention to detail Competency with Microsoft products, Windows and web based applications, and multi-line phone systems A desire to learn At least one year of Dispatching experience in any industry (preferred) Salary Description Starting wage: $21 / Hr
    $21 hourly 14d ago
  • 911 Police, Fire & EMS Dispatcher

    Brown County (Wi 4.0company rating

    Dispatcher job in Brownsville, WI

    Brown County Public Safety Communications is recruiting 911 Dispatchers (Telecommunication Operators). We are looking for highly motivated individuals who want to be part of a team and make a difference to the responders, community, and visitors of Brown County. There were just under 80,000 911 calls made to Brown County Dispatch Center during 2024. While not all constituted an actual emergency, each was answered by a trained Brown County Team Member. Brown County provides an extensive training program and all training certifications. Brown County Team Members have several key qualities and skills: * Ability to handle stressful situations calmly. * Ability to think outside the box to find solutions quickly. * Significant experience with computers and computer keyboards. * Integrity, cooperation, and concern for the welfare of the public and responders. Brown County Public Safety Communications is 24/7, team members work 12 hour shifts. Nights, weekends, holidays may be required. Shift work is required with mandatory overtime possible. Team members are scheduled to work 48 hours in one week, then 36 hours the next week. The shift pattern is as follows: work 2 days (Monday, Tuesday), 2 days off (Wednesday, Thursday), work 3 days (Friday, Saturday, Sunday), 2 days off (Monday, Tuesday), work 2 days (Wednesday, Thursday), 3 days off (Friday, Saturday, Sunday) then the rotation repeats. * Upon successful completion of training in two training spots, pay increases to $27.44/hr (typically within first year of employment). * Candidates with previous dispatch experience may be eligible for a higher pay rate ($29.09-$32.92/hr). Essential Duties Answers and routes telephone calls and messages of emergency and non-emergency nature to the proper public service agency. Operates at least one radio dispatch position. Utilizes data input procedure on multiple keyboard terminals to assure data is properly transmitted to the computer. Completes electronic incident forms. Maintains documentation of all communications transmitted and received by radio into electronic databases. Assures proper routing of incident information through geographic knowledge of the county. Verifies on visual screen (video display terminal) with call incident information to assure data was correctly transmitted. Maintains records and data in accordance with departmental rules. Routes, transmits and interprets teletype messages. Testifies at adjudication hearings as necessary. Performs related functions as assigned. Minimum Qualifications Required Education & Experience: High School Diploma or GED equivalent. Biddle Criti-Call Dispatch Test (Test administered by Brown County; candidate must pass before being considered further for the Operator I vacancy). Successfully completes an accredited and approved online or in-resident certificate course such as the 40-Hour Telecommunications Operator course, the Fundamentals of Emergency Dispatch or an equivalent training course within the first year of employment or the certificate must have been successfully completed within the previous three (3) years. Current Transactional Information Management Enforcement (T.I.M.E.) State certification or ability to secure and maintain within the first year of employment. Licenses and Certifications: CPR certified or the ability to secure and maintain certification within the first year of employment. Certified for Emergency Medical Dispatch or the ability to secure and maintain certification within the first year of employment. Knowledge, Skills & Abilities Knowledge of, or the ability to learn, area geography and an awareness of community events. Knowledge of and ability to utilize a computer and the required software. Ability to orally communicate effectively and precisely, both orally and in writing. Ability to operate a keyboard and telephone equipment. Ability to pass CritiCall test. Ability to accurately obtain information over the telephone from callers. Ability to maintain emotional stability in stressful situations. Ability to comprehend and carry out departmental rules, regulations and procedures. Ability to maintain security and confidentiality. Ability to record computer data rapidly and accurately. Ability to establish and maintain effective working relationships with staff and the public. Ability to familiarize oneself with incidents relating to critical public safety activities. Ability to understand and follow written and oral instructions. Ability to work the required hours of the position.
    $29.1-32.9 hourly 38d ago
  • Dispatcher

    Go Riteway Transportation Group 3.9company rating

    Dispatcher job in West Bend, WI

    Position Type: Part-Time, 20-35+ Hours/Weekend Shifts Dispatcher for our Washington County Shared Ride Service Operation Hours: Monday-Friday 5:00am-9:00pm Saturday 5:00am-8:30pm Sunday 8:00am-4:00pm West Bend, WI 53095 This part-time position offers flexible hours throughout the week, as our operation is 7 days a week. This is an opportunity to have a vital role in our operation. Duties include but are not limited to overseeing dispatch functions for multiple business units and multiple vehicle types, acting as a liaison between sales, customers, and drivers, and working with drivers to confirm routing and times. Additionally, this role is responsible for processing changes/updates to trips, complying with Federal and State DOT requirements, organizing paperwork and filing, and utilizing dispatch systems for operational purposes. This is an opportunity to carry out working plans and systems that contribute to safe, on-time and consistent service to our customers! Qualifications * Ability to work effectively and well with diverse groups of people, teamwork. * Strong organizational and communication skills, written and verbal, are preferred. * Possess strong working knowledge of computers and ability to learn new software programs. * Prior experience in a dispatching and customer service role preferred. * Dispatchers must successfully pass a company sponsored pre-employment drug test and background check. * Maintain a valid driver's license. About GO Riteway Transportation Group Founded in 1957, GO Riteway Transportation Group is a trusted leader in providing safe, reliable, and customer-centric transportation services. With a modern, versatile fleet ranging from school buses to luxury vehicles, we serve groups of all sizes. Join our team and be part of a legacy built on safety, integrity, and teamwork.We Go the Extra Mile! EOE of Minorities/Females/Vets/Disability
    $34k-43k yearly est. 17d ago
  • Police-PT 911 Dispatcher

    The City of Watertown 3.8company rating

    Dispatcher job in Watertown, WI

    PT 911 Dispatcher-Telecommunicator-Police Department The Watertown Police Department is accepting applications to fill two (2) Part-Time 911 Dispatcher - Telecommunicator position and establish an eligibility list. SALARY AND BENEFITS: Starting pay is $26.19 per hour. We cannot offer benefits for part-time positions. Part-time dispatchers fill in on an as-needed basis for both AM and PM dispatch shifts. Part-time hours are posted on a monthly basis and short-notice opportunities may arise. QUALIFICATIONS: U. S. Citizen, at least 18 years of age, with a valid Wisconsin driver's license. High School graduate or HSED equivalent; Prior Police Dispatch Experience MANDATORY; Ability to keyboard/type at a high competency level; possess or have the ability to obtain certification in emergency dispatch techniques as approved by the state and an equivalent combination of education, experience and training which provides the ability to: make accurate decisions quickly, learn and apply public safety regulations, operate sending-receiving radio console, speak clearly and concisely and without panic, deal with the public in a courteous and tactful manner, remain in control in emergency situations, work independently, multi-task, complete arithmetic computations, carry out orders with precision and speed, and have knowledge of office practice and procedures. Applicants must successfully complete each stage of the recruitment and hiring process, then successfully complete the dispatch field training program after hire. The ideal applicant will have a genuine desire to interact with citizens and cooperatively identify and solve problems in an effort to reduce crime and disorder in the community. Continuous Application Process. Applicants must complete and submit the online application for Part-Time dispatcher. The application can be located on the City of Watertown website: ******************************************** , under the careers tab. Applicants must complete all parts of the application process. Falsifications, omissions, or misrepresentations of any information on the application or during any part of the hiring process shall be grounds for rejection of that applicant or termination of employment.: Complete ApplicantPro online forms, answering all questions Submit copy of High School Diploma or equivalent and college transcripts (if applicable) via ApplicantPro, or email to ************************ Oral Interview by group panel Submit signed Authorization for Release of Information Written exam/skills testing Interview with the Chief of Police Personal History Statement completed and signed Background Investigation Conditional Offer of Employment Medical, Psychological and Drug Testing CLICK/TAP the "Full Job Description" button below to obtain the necessary forms Any questions on the hiring process may be directed to Captain Jon Caucutt, ************, or ************************ The City of Watertown is an Equal Opportunity Employer Job Posted by ApplicantPro
    $26.2 hourly 7d ago
  • Service Dispatcher

    Wolter, Inc.

    Dispatcher job in Brookfield, WI

    : Maintain organized assignment of field technicians to jobs, assuring timely response to customers while assigning most logical tech to each job.
    $32k-41k yearly est. Auto-Apply 37d ago
  • Dispatch

    Partnered Staffing

    Dispatcher job in Volo, IL

    Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Kelly Services is an Equal Opportunity Employer. Job Description Responsible for assisting dispatching & scheduling of 10+ Field Service Technicians Billing, invoicing, servicing tickets Tracking employee hours & payroll Preparing & tracking proposals Answering & directing phone calls Working with subcontractors and paperwork involved with them Handling customer inquiries and scheduling General office work Hourly Rate: $13-16 per hour (Based on experience) Please call Kelly Services located in Glenview, IL. Ask for Nick Moore when inquiring. Qualifications 2+ years of Dispatching experience in the same or similar field HS Diploma or GED required; Degree preferred Experience with Apple computers and software highly preferred Experience creating spreadsheets and documents also highly preferred Additional Information Our positions offer opportunities for permanent employment, advancement, professional growth, stability, and much more! Kelly Services also offers Health Insurance as an option to all contractors.
    $13-16 hourly 60d+ ago

Learn more about dispatcher jobs

How much does a dispatcher earn in West Allis, WI?

The average dispatcher in West Allis, WI earns between $29,000 and $47,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in West Allis, WI

$37,000

What are the biggest employers of Dispatchers in West Allis, WI?

The biggest employers of Dispatchers in West Allis, WI are:
  1. Apex Services
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