Dispatcher jobs in Westfield, IN

Job Description We are seeking a detail-oriented and proactive Customer Service Dispatcher to join our growing team. When transportation operations don't stop, neither do we! The CSR/Dispatcher plays a vital frontline role in keeping drivers moving, customers informed, and operations running smoothly through real-time coordination, problem-solving, and onsite support. This position acts as a primary point of contact during assigned shifts, including weekends, ensuring timely communication, issue resolution, and continuity of service. The position is essential to maintaining service reliability, operational efficiency, and customer satisfaction. Essential Duties and Responsibilities: Duties include, but are not limited to: Customer Service & Issue Resolution: Respond to customer inquiries related to deliveries, schedules, or service issues during operations. Answers questions regarding accounts and services. Communicate real-time updates to customers based on firsthand onsite visibility of orders, drivers, and warehouse activity. Resolve service issues proactively by coordinating between drivers, warehouse personnel, and customers. Tracks repeated customer service issues and notifies various teams who can resolve these issues and improve the quality of services and the customer experience. Surveys customers to ensure their issues have been resolved in a satisfactory manner. Delivers the customer experience strategy across a range of touch points, channels, services, and solutions. Onsite Dispatch & Driver Support: Must be onsite during scheduled shifts to support operations and real-time decision making. Serve as the primary point of contact for drivers, including delivery status updates and issue resolution. Provide face-to-face communication with drivers to address route changes, delivery concerns, or last-minute operational needs. Monitor order activity and driver flow to ensure efficient movement and timely deliveries. Assists warehouse staff, as needed. Other Duties & Operational Support: Ensures compliance with customer Service Level Agreement (SLAs). Enters and tracks service orders and ensures account information and recorded data is accurate. Oversees assigned customer invoicing, including escalating issues as necessary for timely resolution. Solicits interest of new or additional services; handoffs information to appropriate sales representative. Supervisory Responsibilities: This job has no employee supervisory responsibilities. Requirements To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Education and/or Experience: High School Diploma or G.E.D.; and two years of experience and/or training; or equivalent combination of education and experience. Previous experience working in the logistics and distribution industry is desired. Other Skills and Abilities: Experience in dispatching (trucking or logistics preferred). Proficiency with dispatch/tracking software and Microsoft Office. Ability to work in a fast-paced, high-pressure, deadline driven environment. Ability to manage multiple projects and tasks simultaneously. Highly organized and detail oriented. Resourceful and creative. Analytical skills and problem-solving ability. Ability to adhere to time and attendance policies. Must exhibit professionalism and be effective working with customers and drivers. Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications. Ability to handle confidential information. Maintain regular and punctual attendance. Effective prioritization and time management skills. Strong initiative to strive for continuous accuracy, quality, and timeliness of information. Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement. A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site. While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays. Benefits As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit. We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you. EOE M/W/Vets/Disabled

PWD Transportation is seeking an energetic Dispatcher to join our thriving team in Indianapolis. Earn $53k-$72k per year based on experience Benefits: Paid time off Holiday pay 401 (k) with company match Medical, dental and vision insurance Responsibilities: Communicate with customers and drivers Dispatching drivers on their loads Monitor drivers for on time deliveries and pick ups Monitor driver hours of service Update the TMS dispatch system Update Google docs Planning loads for drivers Other responsibilities relating to operations Requirements: Minimum of 3 years experience in a dispatcher role Exceptional communication, customer relations and conflict resolution skills Knowledge of safety regulations including ELD and hours of service Organization skills Able to work in a fast paced environment Ability to use Google docs, Excel and Word

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. * Direct activities related to towing operations and on-time performance goals. * Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. * Plan future day resource requirements and coordinate with towers to line up required truck resources. * Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. * Monitor transportation costs and identify opportunities for cost savings. * Recruit new towers to build towing networks with added resources. * Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. * Monitor work-in-progress & make necessary adjustments to ensure timely performance. * Identify and escalate issues or concerns related to transportation activities to management. * Form a fundamental relationship with the IAA Transportation team. * Establish and maintain good, positive working relationships with all tow drivers. * Review and analyze reports on transportation activity, including Time Performance metrics. * Comply with safety guidelines along with company policies and procedures. * Other duties as assigned. * 2+ years customer service experience, 1+ years direct dispatch

Job Description You're the operations quarterback who thrives in the middle of the action. If you know how to manage moving parts, support field techs with precision, and turn scheduling into revenue, this is where you level up. About Jake's We're a family owned HVAC and plumbing company that's been proudly serving our community since 2006. We take pride in providing top quality plumbing services and home comfort solutions our customers can count on. No corporate noise. Just a trusted local team that shows up, delivers, and does things right. What We Offer $20-$30 per hour Consistent daytime schedule with predictable hours Clear career growth path into leadership Company culture built on service, accountability, and excellence Why You'll Love Working Here Work with a respected local brand built on integrity and high standards Your impact directly affects company results and technician performance Small, driven team that values accountability and hustle Tools and technology like ServiceTitan to keep you efficient Leadership that supports your ideas and respects your expertise What You'll Do Monitor and manage incoming plumbing service calls in real time Dispatch technicians based on availability, proximity, and job priority Review performance with techs including ticket accuracy and pricing guidance Provide real time decision support to field teams Communicate with customers regarding scheduling, updates, and follow up Track job progress, materials used, and technician productivity Coordinate with the office team to ensure accurate billing and record keeping Identify upsell opportunities and coach techs to improve ticket performance Maintain clean logs and daily summaries to measure success What You Need Experience in dispatching, service coordination, or call center operations Plumbing or HVAC industry experience preferred Strong multitasking, communication, and organizational skills Ability to think quickly and stay calm under pressure Familiarity with plumbing service terms or willingness to learn Comfort using scheduling software and CRMs ServiceTitan experience is a major plus Problem solver with a customer first mindset

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

Join the TCI Team as a Dispatcher - $24/Hour | AM Shift: 5am start time Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. 📍 Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. 💼 Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Work with recruiting and training teams to support new driver onboarding and orientations. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. 🛠️ Skills & Qualifications Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. ⏰ Shift Details AM Shift: 5am start time Schedule: Sunday-Wednesday Sunday-Tuesday: 5:00am-5:00pm Wednesday: 5:00am-11:00am 💲 Compensation Hourly Rate: $24/hour

Job Description Customer Service/Dispatcher At Howald Heating, Air Conditioning and Plumbing, we're more than just a workplace. We're a family. As a family-owned and operated business with decades of experience in the industry, we take pride in creating a supportive, fun, and welcoming environment where people love to come to work. We are currently looking to add a Customer Service/Dispatcher to our Team! Job Summary: Taking inbound calls and making outbound calls while assisting customers with scheduling and general inquiries. Maintaining the HVAC Technicians' and Plumbers' daily schedules and dispatching as appointments are completed. Schedule return trips with customers for parts, etc. Maintains customer database with current information. Clear and concise communications with department managers and employees, including keeping customers updated on company schedule and requested lead-times. This position also sells maintenance agreements over the phone. Pay: - $20.00/hr.-$26.00/hr.-Depending on Experience (Additional Spiff Opportunities) Work Hours: Monday-Friday, 7:30am - 5pm (staggered start/end times, but availability needed) Benefits: Health Insurance Dental Insurance Vision Insurance Health Savings Account Simple IRA matching (401k) Company Paid Life Insurance Company Paid Short-Term Disability Options for Long-Term Disability Options for Supplemental Insurance PTO 2 personal Days Paid Holidays Referral program Weekly Spiff Opportunities Annual Bonus program Requirements: 1+ years Customer Service 1+ year Dispatching preferred (not required) Must have 1+ year in the trades or construction industry Advanced customer service skills Ability to multi-task Highly Organized Professional phone skills Advanced Computer skills Project & Schedule Coordinating experience recommended (not required) Follow policies and procedures Qualifications Desired: HVAC/Plumbing experience Service Titan experience Geographical knowledge of service area is a plus Knowledge of industry recommended but not required Excellent verbal skills Strong interpersonal skills Energetic personality Able to work independently and on a team Detail-oriented

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Position Objective: Manages Drivers across a market to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt locations in accordance with company and DOT standards. Position Responsibilities: Models and ensures all Sunbelt safety procedures are followed Responsible for the hiring, training, mentoring and coaching of employees who coordinate and perform pick-up and delivery of equipment Manages the team's work and delegation and is accountable for the team's safety and performance Orchestrates the timely and accurate dispatch of rental equipment and tools to customers across assigned market or geography Orchestrates the transfer of equipment and consumables across the defined market as needed Creates and monitors drivers' schedules Works with Dispatch Coordinators to ensure timely creation and closing of rental contracts is occurring and not impeding delivery/pickup efficiency Reviews daily and weekly driver logs in accordance with company and DOT standards Ensures drivers are performing daily truck inspections in accordance with company and DOT standards Ensures drivers are operating in a safe and courteous manner consistent with Sunbelt's Policy and Procedure guidelines Works closely with store locations to ensure customer's equipment needs are met Handles customer (internal and external) complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Reports problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution Provides adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment Works with Dispatch Coordinators and branch locations to ensure driver on yard time is minimal Requirements: Education & Experience: Bachelor's degree or equivalent work experience plus 5+ years of prior dispatching experience Knowledge of the applications of the construction/industrial equipment industry Working knowledge of the DOT Federal Motor Carrier Safety Regulations Demonstrated excellent customer service, communication, organizational and leadership skills Working knowledge of the delivery area Base Pay Range: $63,520.00 - 87,340.00 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: Health, Dental and Vision plans 401(k) Match Volunteer time off Short-term and long-term disability Accident, Life and Travel insurance, as well as flexible spending Tuition Reimbursement Options Employee Assistance Program (EAP) Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service 5 sick days 6 holidays 2 half day holidays 2 floating holidays 1 inclusion day 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This position is the primary point of contact for a group of Service Technicians within a geographic market or territory. Main Responsibilities: Effectively route technicians to service calls maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements Serve as the primary point of contact for technicians within a geographic market or territory Facilitate technician performance to maximize productivity and profitability through effective call clustering and routing to control cost, enhance efficiencies and meet commitments Basic Qualifications: High school diploma or equivalent 3+ years' experience in dispatch, customer service and/or restaurant management Intermediate experience in Microsoft Office / Window based environment Preferred Qualifications: Ability to learn unique and proprietary software Excellent verbal and written communication skills Previous SAP experience About Smart Care Solutions: Join the industry's largest independent service company specializing in preventive and round-the-clock service, repairs and parts for commercial cooking, refrigeration and warewashing equipment. As part of the Smart Care team, you will help us partner with our customers to improve their operating efficiency and ensure that they meet the highest food safety and quality standards. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.

ESSENTIAL FUNCTIONS Schedule, route, and dispatch trips to all manner of providers Assist in coordination of mass transportation when needed Administer trips for volunteer/ independent drivers and mileage reimbursement program Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs Works closely with transportation providers and health care facilities to resolve problems Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand Responsible for daily communication with transportation providers Ensures accurate trip data input Other duties as assigned. Requirements POSITION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competency Statement(s) Analytical Skills -- Ability to use thinking and logic to solve everyday problems. Communication, Oral - Ability to communicate effectively with others using the spoken word Communication, Written - Ability to communicate in writing clearly and concisely Customer Oriented - Ability to take care of the customers' needs while following company procedures Interpersonal - Ability to get along well with a variety of personalities and individuals General understanding of transportation systems Education High School Graduate or General Education Degree (GED) Experience At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred 1 to 2 years of routing, scheduling and/or dispatch experience preferred Prior in-bound call center experience preferred Knowledge of transit system a plus Knowledge of Medicaid guidelines and covered services plus Ability to travel to office location to perform shifts In-office position, this is not a remote opportunity SKILLS & ABILITIES Excellent customer service & phone skills Proficient with Microsoft Word, Excel, and Outlook Ability to work independently or within a team Must be able to handle heavy phone volume when tasked to assist Salary Description $17

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This position is the primary point of contact for a group of Service Technicians within a geographic market or territory. Main Responsibilities: * Effectively route technicians to service calls maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements * Serve as the primary point of contact for technicians within a geographic market or territory * Facilitate technician performance to maximize productivity and profitability through effective call clustering and routing to control cost, enhance efficiencies and meet commitments Basic Qualifications: * High school diploma or equivalent * 3+ years' experience in dispatch, customer service and/or restaurant management * Intermediate experience in Microsoft Office / Window based environment Preferred Qualifications: * Ability to learn unique and proprietary software * Excellent verbal and written communication skills * Previous SAP experience About Smart Care Solutions: Join the industry's largest independent service company specializing in preventive and round-the-clock service, repairs and parts for commercial cooking, refrigeration and warewashing equipment. As part of the Smart Care team, you will help us partner with our customers to improve their operating efficiency and ensure that they meet the highest food safety and quality standards. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. Responsibilities Direct activities related to towing operations and on-time performance goals. Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. Plan future day resource requirements and coordinate with towers to line up required truck resources. Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. Monitor transportation costs and identify opportunities for cost savings. Recruit new towers to build towing networks with added resources. Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. Monitor work-in-progress & make necessary adjustments to ensure timely performance. Identify and escalate issues or concerns related to transportation activities to management. Form a fundamental relationship with the IAA Transportation team. Establish and maintain good, positive working relationships with all tow drivers. Review and analyze reports on transportation activity, including Time Performance metrics. Comply with safety guidelines along with company policies and procedures. Other duties as assigned. Qualifications 2+ years customer service experience, 1+ years direct dispatch

ABOUT AAA HOOSIER MOTOR CLUB: Since 1902, AAA Hoosier Motor Club, headquartered in Indianapolis, provides membership benefits including emergency roadside assistance, retail discounts and a variety of products and services for its 400,000 members across Indiana. It also operates a full-service travel agency and an insurance agency which markets and sells auto, home and life insurance. Hoosier Motor Club has 300 employees and operates 11 retail branch offices including seven in metro Indianapolis as well as Bloomington, Clarksville, Lafayette, Muncie, and Terre Haute. And it is an affiliate of the American Automobile Association (AAA), the largest motoring and leisure travel organization in North America with more than 60 million members. Here's What is in it for YOU: A company culture that provides training and learning opportunities. A brand that you can be proud to be part of. A culture that will challenge you to be your best. Health / Dental / Vision benefits. Corporate Incentive Plan (CIP) Paid Time Off. Paid Holidays. Company provided LTD & Life Insurance. Service Anniversary Recognition. Free AAA Plus Membership. Generous 401k w/ company match. Company provided HSA dollars. Position Summary: This role is dedicated to ensuring AAA members are sent the necessary resources to be rescued from their roadside emergency in a timely manner. This position involves managing service requests, coordinating with service facilities, and maintaining communication with various stakeholders. The ideal candidate is adaptable, detail-oriented, and committed to providing exceptional customer service. Duties and Responsibilities: Receive and process roadside service requests from members, our contact center team, and the Roadside Assistance Program. Provide service following AAA Hoosier Motor Club guidelines that will provide our members with a totally satisfied experience. Route service requests using various methods to service facilities. Select and coordinate the movement of service vehicles according to departmental standards. Demonstrate proficiency in computer systems and relevant technology. Apply ERS policies and procedures to every member interaction and document all actions, including ETAs and status updates. Communicate any deviations or issues to the manager. Manage multiple list views efficiently and accurately. Support management with the implementation of changes and training to ensure service accuracy. Meet established response time goals, aiming for an average of less than 30 minutes. Maintain positive and professional communication with members, employees, drivers, and service facilities. Promote AAA membership benefits through thorough knowledge of Hoosier Motor Club programs. Participate in quality assurance activities by conducting member follow-up calls to assess experiences and expectations, aiming for a minimum of twelve (12) calls per hour. Perform other duties as assigned by management. Schedule: Wednesday through Sunday (with Monday and Tuesday off) 11:30am-8pm Sunday through Thursday (with Friday and Saturday off) 6:00pm-2:30am Saturday through Wednesday (with Thursday and Friday off) 1:30pm-10pm Friday through Tuesday (with Wednesday and Thursday off) 2:00pm- 10:30pm Supervisory Responsibilities: This position has no direct supervisory responsibilities. Physical Effort: Typically sitting at a desk or table Intermittently sitting, standing, and stooping Occasional lifting of up to 25 lbs. Education and/or Experience Requirements: Education: High school diploma or general education degree, (GED), required. Experience: One (1) year related experience and/or training; or equivalent combination of education and experience. Knowledge of Contact Center and Dispatcher functions preferred. Skill Requirements: Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Detail Oriented - Ability to pay attention to the minute details of a project or task. Goal Oriented - Ability of the individual to act to ensure that they and others stay focused on the task objective and perform in accordance with clear expectations and goals. Interpersonal Skills - Ability to maintain confidentiality. Ability to remain open to others' ideas and exhibit willingness to try new things. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Problem Solving - Ability to identify and resolve practical problems in a timely manner. Ability to gather and analyze information skillfully. Teamwork- Collaborative spirit with a focus on team success and morale. Stress Management- Ability to perform well under pressure and manage competing priorities. Reliability - Ability of the individual to be dependable and trustworthy. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Facebook: *************************** Company Website: ******************* The above statements are intended to describe the general nature, level and work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.”

Carter Express/Carter Logistics Job Description: Dispatcher Department: Operations Job Status: Full-Time Reports to: Shift Supervisor The Dispatcher oversees and coordinates the activities of the drivers by updating websites and monitoring the timeliness of the routes. This role will successfully and professionally communicate with suppliers, customers, drivers, Internal departments, and terminal locations. ESSENTIAL DUTIES and RESPONSIBILITIES Track and trace drivers, tractors and shipments for on-time delivery. Effectively manage drivers using current company policies and procedures. Dispatch drivers to and from the facility while managing driver routes. Communicate effectively with drivers, internal and external customers. EDUCATION: High School Diploma or GED required. EXPERIENCE: Prior dispatch, route management and dispatching experience is a plus. Working knowledge in logistics and manufacturing is preferred. The ideal candidate will be organized, responsible and dependable. COMPUTER SKILLS: Proficiency in Microsoft programs such as Word, Excel, and Outlook email required. Knowledge of TMW software is a plus. Must have the ability to learn new programs as necessary. OTHER REQUIREMENTS: Positive attitude. Ability to work well with others. Ability to work some weekend shifts when requested by our customer. Attention to detail. Ability to work independently and within a team environment. Problem solving. WORK ENVIRONMENT: This is an on-site position. At Carter Express, INC/Carter Logistics LLC, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter Express, INC/Carter Logistics LLC hires and promotes individuals solely based on qualifications for the position to be filled and business needs. 3rd Shift | Monday - Friday | 11:30PM - 7:30AM

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management. Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary. Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel. Responsible for being at work every scheduled day, on time and in uniform. Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area. Assist Facility Managers with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Degree or equivalent. Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company. Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Join Our Team at MacAllister Machinery: At MacAllister Machinery, we provide top-quality service and repair for equipment rentals. We are currently seeking a responsible and safe Driver to join our team! You will have the opportunity to showcase your expertise and make a significant impact on our customers' success. Why Join MacAllister Machinery: * Positive and Inclusive Environment: * Be part of a positive and inclusive work environment that fosters growth and development. * Supportive Team: * Join a team that values collaboration and support, creating a rewarding workplace. * Access to Resources and Training: * Enjoy access to excellent resources and training, empowering you to enhance your skills. * Competitive Compensation: * Highlight any competitive salary or benefits package offered. * Professional Development: * Mentor opportunities for continuous learning and career growth within the company. * Stability: * MacAllister has been in business since 1945! Position Summary Primary duties of the position include but are not limited to performing all inside sales coordinator duties proficiently as well as manage the daily delivery and pick up of machines to and from customer job sites safely and on time. Utilize company owned delivery fleet and outside vendors as needed to provide service to our customers. Position Duties/Responsibilities Primary Responsibilities: Safety * Maintains a safety conscious work environment both inside and outside of store. * Does not violate any safety rule or policy. * Enforce all personal protective equipment rules and regulations. * Ensure all safety rules and policies are enforced. * Completes Work in a safe and courteous manner * Assist in directing the following at the branch: * Keep shop, showroom, customer staging area and equipment staging area clean and free of clutter * Understand hazardous material, location and how to access MSDS Data and able to recognize hazards within the store. * Understands requirements and has line of site to AED Machines, First Aid, Emergency Packets, points of contact and other emergency plans. * Attends safety walks with the responsible individual * Capable of completing safety audits for the branch * Serves as a back-up Inside Sales/Rental Counter person when volume is high to ensure customer satisfaction * SLAC Cards - Collect, review, and ensure SLAC cards being completed per company requirements * Keep shop and equipment staging area clean and free of clutter * Maintain all hazardous material law II series procedures * Have a weekly toolbox safety meeting and document it with a copy appropriately filed * Ensure that all ANSI and DOT inspections are completed with 0 days late * Ability to assist with filling out electronic accident report * DOT Guidelines - Understand DOT Guidelines and how those impact our organization and our drivers. * IFTA Requirements * Hours of Service and tracking requirements * DVIRs and truck maintenance * Understand CSA Score and Impact * Understand regulations specific to your area including but not limited to local permits, local laws, restrictions, cab cards, City Permits, etc. * Responsible for scheduling machine deliveries, pickups, and inter-company branch transfers. * Responsible for ensuring all rental services paperwork is accurate. * Rental Contracts * Pickup and Delivery Charges for Rentals * Sales Contracts * Sales Invoices * Inter Company Transfers * Assist counter sales team in quoting freight rates * Assist the counter sales team in obtaining signed contracts * Responsible for monitoring all driver paperwork; daily inspection logs, rental contracts updated & signed, condition reports are filled out and signed. * Inventory Management - ensures all company assets are accounted for and documented properly. * Sourcing Brokers - Build and maintain relationships with local vendors for both in and out of state equipment moves. Leverage those relationships to deliver cost effective solutions for the company and the customer. * Supervise, mentor, and develop drivers to ensure the highest level of customer satisfaction with regards to on-time deliveries, drop & pickup points, equipment needs, etc. * Responsible for adhering to pick up and delivery guidelines. * Responsible for working with the counter team to coordinate with customers on machine security onsite until pickup is complete * Utilize company supplied tools and software * Monitors and maintains time and attendance transactions. Reviews and approves time clock records for Drivers. * Directs, motivates, and provides leadership for Drivers. This includes but is not limited to: * Administering policy and procedures * Coaching, mentoring, and training * Assuring employee satisfaction and retention. * Supervise drivers' daily start & finish times to ensure maximum efficiency while meeting customer requirements. * Utilize company supplies tools and software to ensures safe and within DOT Guidelines for load maximization and route efficiency. * Maintains communication lines between all MFC branches, customers, sales, and service. * Performs related duties as assigned by supervisor. Supervisory Responsibilities: * No formal supervisory responsibilities Position Requirements Required: * Knowledge, skills, and abilities typically acquired through a high school education, technical training, or a college degree. * A basic knowledge of equipment, construction industry including: * Phases of construction * Equipment * Mechanical aptitude * Technical aptitude * Desire to continually learn the about advancements and changes in the industry. * Minimum two years of experience working with heavy equipment or working in the construction industry. Desired: * Familiarity with surrounding areas is highly preferred * Able to read and understand maps of the city and surrounding areas. Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * Excellent interpersonal and customer service skills. * Excellent communication skills, including verbal, written, non-verbal and listening skills. * Excellent analytical skills such as problem solving and the ability to interpret policies, procedures, and guidelines. * Adept to maintain composure and professionalism in a fast paced, ever changing environment with internal and external customers. * Proficient computer skills, including experience using Microsoft Office and a wide variety of Web Based applications. Ability to operate a computer and necessary programs such as Microsoft Office products and database systems * Excellent communication skills, including verbal, written, and listening * Ability to apply knowledge of DOT regulations to the workplace to ensure compliance * Ability to apply understanding of fleet capacity and business volume to ensure timely and cost-effective deliveries and pick-ups. * Has a technical understanding of safe loading and unloading procedures * Understands Truck and Trailer capabilities and capacities limitations for our fleet * Understands machine weights and specifications and the impact those have on loading & hauling of equipment * Understands how to safely secure equipment on delivery vehicles * Understand regulations specific to your area including but not limited to local permits, local laws, restrictions, cab cards, City Permits, etc. * Must understand Dispatch Metrics Other Requirements of Position * Works under close supervision. Employee may act independently for reoccurring assignments, but supervision is readily available for unfamiliar situations or problems. * Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies * Errors, if they occur, take some effort to find * Errors can be fixed with little effort or expense and minor effect on the company * Incumbent performs duties broad in scope and must interpret and apply policies, procedures, guidelines, and laws that are generally easy to follow, including CAT guidelines and company policies and procedures, DOT, and other Regulations. Recognizes error in judgment or procedure such as not completing a contractual agreement or a job order could impact revenues, expenses, operating profits, legal compliance, customer relations and company reputation. The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Learn, train, and become efficient as a dispatcher for Police, Fire. EMS and other University departments for the Purdue West Lafayette and Purdue Northwest campuses. Dispatchers are responsible for receiving and prioritizing information and requests for police, fire, medical, or university services assistance and to disseminate the information or requests efficiently and appropriately. Dispatchers retrieve, process, and enter sensitive and confidential information from multiple electronic sources and therefore are responsible for maintaining professional standards of confidentiality to meet security regulations. This position requires the ability to perform multiple tasks simultaneously, and to complete them correctly and efficiently. Dispatchers must have effective oral and written communication skills as well as excellent listening skills to handle requests for service from phone calls, coworkers, and the general public. Dispatchers also serve as a back-up emergency services activator for other agencies and are responsible for activating the Purdue University emergency Alert notifications. Overtime is necessary. What We're Looking For: Education and Experience: * High school diploma/GED * 0-2 years of emergency dispatcher experience Skills: * Must have demonstrated consistent use of good judgment * Ability to handle highly confidential information, always use discretion and work effectively under stressful situations * Must have excellent oral and written communication skills * Must act in a professional manner with the ability to exercise tact and diplomacy as needed to provide support to a diverse work group and customer base * Excellent listening and comprehension skills * Must be able to be assertive when needed * Must be able to work in a fast-paced environment with the ability to multi-task several job responsibilities at one time * Must be able to work independently as well as in a team environment * Must be able to obtain and hold certifications in Indiana Data and Communications System (IDACS), the National Crime Information Center (NCIC), Criminal Justice Information Security Regulations (CJIS) and Emergency Medical Dispatch (EMD) * The ability to work a flexible schedule * Cognitive map reading ability, and ability to perform multiple tasks in a proficient manner * Must have a good working knowledge and a high level of proficiency with Windows based operations such as MS Word, Excel, and Outlook * Must be able to type with a high level of accuracy * Must be able to lift and carry up to 20 pounds occasionally Nice to Have: * Prior knowledge of Police Computer Aided Dispatch (CAD) and Records Management System (RMS) systems What We'd Like You to Know: * This is a night shift position with hours being 6:00 pm - 6:00 am * Testing will be Tuesday, January 13th beginning at 5:30 pm at the Burton D. Morgan Center for Entrepreneurship * Purdue University will not sponsor employment authorization for this position * A background check will be required for employment in this position * FLSA: Non-Exempt (Eligible For Overtime) * Retirement Eligibility: Non-exempt Defined Contribution Plan * Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days * Purdue University is an EO/EA University. When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation. Career Stream Administrative and Operational Support 1 Pay Band: S045 Job Code: 20004129 Career Path Maker: ******************************************************* * Effective August 1, Purdue implemented a new background screen policy: any internal transfer will receive a new background screen if one has not been run within the last year. Who We Are: Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. EO Purdue University is an EO/EA University. Apply now Posting Start Date: 12/19/25

**Job Title: Customer Service Dispatcher** Ray's Demolition is looking for a dedicated and organized Customer Service/Dispatcher to join our transportation team. The ideal candidate will act as a liaison between our customers, managers and drivers, ensuring prompt and efficient service delivery. This role is integral in maintaining high levels of customer satisfaction and optimizing our operations. **Key Responsibilities:** - Coordinate and dispatch drivers to customer locations based on urgency, location, and availability. - Receive and prioritize customer service requests via phone, email, or web-based applications. - Maintain clear and effective communication with customers, providing updates and expected arrival times. - Monitor and track the progress and completion of assigned service tasks. - Collaborate with the team to allocate resources effectively and address any issues that arise. - Document all interactions and service dispatches accurately within the company's dispatch software system. - Support the service team by managing scheduling changes and updating records as necessary. **Qualifications:** - Previous experience in a dispatch or customer service role is preferred. - Good communication and interpersonal skills. - Strong organizational skills, with the ability to multi-task in a fast-paced environment. - Proficiency in using web based dispatch software and other relevant computer applications. - Problem-solving aptitude and the ability to work under pressure. **Benefits:** - Competitive salary. - Comprehensive health, dental, and vision insurance plans, 401k. - Opportunities for professional development and career growth. **How to Apply:** Interested candidates are invited to submit their resume and cover letter highlighting their relevant experience and skills. We look forward to welcoming a diligent and customer-focused dispatcher to our team!

Telecommunications Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry. Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in telecommunications. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.