Driver/installer vs customer service and driver

Differences between driver/installer and customer service and driver duties and responsibilities

Driver/installer example responsibilities.

• Maintain and operate tools and equipment used to install appliances, including dollies and power tools.
• Maintain routes for pickup and delivery of appliances.
• Read electrical schematics, maps, GPS, & any other routing systems.
• Look up every location on route using a key map or GPS device.
• Load truck with appropriate product and deliver accordingly, return to warehouse for receiving and other warehouse duties including monthly inventory.
• Memorize menu, delivered/prepare sandwiches, maintain inventory, take customer/catering orders in-store/over-the-phone, utilize POS computer system.

Customer service and driver example responsibilities.

• Manage and document OTR accidents, incidents, HazMat spills and work relate injuries.
• Pass CDL test on first attempt.
• Assist customers with materials such as installing GPS antennas and cell phones.
• Assist seniors boarding the shuttle and secure their belongings such as wheelchairs, walkers and baggage.
• Load truck with appropriate product and deliver accordingly, return to warehouse for receiving and other warehouse duties including monthly inventory.
• Provide pickup/delivery services for the marketing representatives and potential applicants
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