Laundry Attendant
Drury Hotels job in Burlington, NC
Property Location:
1767 Glidewell Drive - Burlington, North Carolina 27215You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
BASIC FUNCTION & JOB DUTIES:
Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains. Ensures laundry area is kept clean and organized, maintains stock and inventory. May be asked to assist cleaning rooms/public space when needed.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires the ability to follow verbal directions. Requires thorough knowledge of laundry procedures as well as laundry supplies. Requires ability to work with a variety of chemicals and detergents. Requires the ability to work without direct supervision.
Rise. Shine. Work Happy.Hiring Immediately!
Auto-ApplyBreakfast Attendant
Drury Hotels job in Burlington, NC
Starting at $16.00 and hour
Property Location:
1767 Glidewell Drive - Burlington, North Carolina 27215You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
What you will do:
Make happy, delicious hot breakfasts possible for our guests.
Ensure exceptional, positive experiences for our diverse team members and guests.
Prepare, serve, and clean up our free hot breakfasts.
Create a warm, comfortable, relaxing environment.
Ensure that food safety standards are met and appropriate levels of inventory and supplies are maintained.
See to it that the breakfast and lobby area are clean and well organized.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly communicators with these qualifications.
Ability to conduct accurate inventory of food items and calculate order levels
Knowledge of hotel accommodations, the community, and breakfast hours
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English
Rise. Shine. Work Happy.Hiring Immediately!
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.
At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE
Explore Our Culture
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
Easy ApplyRetail Clerk
Greensboro, NC job
Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
General Manager
Greensboro, NC job
Additional Information: This hotel is owned and operated by an independent franchisee, Hotel Management & Consulting, Inc. (HMC). The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Exciting Opportunity: Hotel General Manager at StudioRes by Marriott in Greensboro, NC, opening in the Winter of 2025!
About the Role: Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality. If you are adaptable, energetic, and goal-driven with a proven track record in hotel management, we want to hear from you!
Primary Duties:
Leadership & Team Building: Recruit, train, and motivate a dedicated team of 6-12 staff members. Provide hands-on support and guidance to ensure the team achieves outstanding results.
Exceptional Guest Services: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Manage and address guest reviews to maintain review standards.
Operational Excellence: Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L's to facilitate successful hotel operations.
Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy.
Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
Other Duties as Assigned. Primary Duties:
Leadership & Team Building: Recruit, train, and motivate a dedicated team of 6-12 staff members. Provide hands-on support and guidance to ensure the team achieves outstanding results.
Exceptional Guest Services: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Manage and address guest reviews to maintain review standards.
Operational Excellence: Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L's to facilitate successful hotel operations.
Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy.
Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
Other Duties as Assigned.
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this in any way the company desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors.
We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.
Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.
Preferred Qualifications:
Valid Driver's License.
1+ years of experience as a Hotel General Manager.
Proficient computer skills.
Excellent organizational, time management, and problem-solving abilities.
Effective oral and written communication skills.
Proactive and aggressive in solving problems.
Strong leadership and team development skills.
Excellent verbal and written communication skills.
Physical Requirements:
Perform tasks involving kneeling, squatting, sitting, standing, bending and twisting for long periods of time.
Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
Benefits:
Salary: Dependent on experience, $70,000 - $80,000.
Daily Pay Access: Flexible pay options to access your earnings when you need them.
Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees.
Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
Career Growth: Opportunities for advancement within the company for dedicated employees.
This company is an equal opportunity employer.
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Auto-ApplyUniversity Intern-US ( Food & Beverage)
Greensboro, NC job
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post-graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
* marriotthotelinternship
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Loss Prevention Officer
Greensboro, NC job
Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Guest Service Attendant (Valet/Bellman/Doorman) part -time
Chapel Hill, NC job
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Valet Attendants welcome and create the first impression upon guest arrival. This may include assisting the passengers during the loading and unloading process. Their primary responsibility is to safely and efficiently relocate guest automobiles to designated parking locations. This role requires precise communication and coordination with the hotel guest services and knowledge of daily events.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
We offer excellent benefits:
* Room nights discounted and Friends & Family Room Rates upon hire
* 50% meal discount in our restaurant "Crossroads" and "Provisions"
* 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
* Employee Stock Purchase Plan
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
Maintenance Engineer
Winston-Salem, NC job
Maintenance Engineer
We are seeking a skilled and reliable Maintenance Engineer to support the overall upkeep and functionality of our property. This role includes performing routine maintenance, addressing guest requests, and ensuring all systems operate safely and efficiently. The ideal candidate has a strong work ethic, basic knowledge of building systems, and a commitment to providing a safe and well-maintained environment.
Key Responsibilities
You will help ensure our hotel runs smoothly by maintaining and repairing various systems and equipment.
Your daily tasks will include performing routine maintenance, diagnosing and fixing issues, and assisting with upgrades and installations.
You will report to the Engineering Supervisor or Chief Engineer.
A career as a maintenance engineer can lead to positions such as engineering supervisor, chief engineer, or even facilities management within the hospitality industry.
Education & Experience
Hotel experience is always a plus! Applicants should have:
No educational minimum is required
Previous experience in a similar or related position
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Director of Front Office
Greensboro, NC job
Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area.
OR
* 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area.
CORE WORK ACTIVITIES
Leading Front Desk, Guest Services, and Security Teams
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Serves as a role model to demonstrate appropriate behaviors.
* Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
* Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
* Ensures recognition of employees is taking place across areas of responsibility.
* Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
* Celebrates successes and publicly recognizes the contributions of team members.
Managing Guest Services and Front Desk Teams
* Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
* Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
* Develops specific goals and plans to prioritize, organize, and accomplish work.
* Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
* Conducts department meetings and continually communicates a clear and consistent message regarding department goals to produce desired results.
* Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge.
* Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
* Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
* Manages department controllable expenses to achieve or exceed budgeted goals.
* Provide recommendations and reports for capital expenditures, repairs and maintenance programs for all front office areas.
* Handle guest complaints and verify that all guest issues are resolved.
Managing Security Team
* Protects property and provides a safe environment for guests and staff.
* Oversees all on-duty security personnel, including dispatcher.
* Supervises and coordinates job assignments and verifies that each officer is briefed on the day's activities.
* Complies information and files written security reports.
Managing Projects and Policies
* Verifies compliance with all Front Office policies, standards and procedures.
* Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Providing Exceptional Customer Service
* Provides services that are above and beyond for customer satisfaction and retention.
* Coordinates activities with other hotel departments in order to facilitate incrased levels of communication and guest satisfaction.
* Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
* Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
* Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.
* Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
* Strives to improve service performance.
* Empowers employees to provide excellent customer service.
* Verifies that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
* Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
* Responds to and handles guest problems and complaints.
* Observes service behaviors of employees and provides feedback to individuals and/or managers.
Managing and Conducting Human Resource Activities
* Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
* Establishes challenging, realistic and obtainable goals to guide operation and performance.
* Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
* Verifies employees are treated fairly and equitably.
* Manages employee progressive discipline procedures for Front Office Staff.
* Administers the performance appraisal process for direct report managers.
* Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
Additional Responsibilities
* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
* Analyzes information and evaluating results to choose the best solution and solve problems.
* Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
* Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Chef de Cuisine - Amore Del Lago and Multi Outlets
Greensboro, NC job
Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
* 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met for Restaurant
* Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
* Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
* Maintains food preparation handling and correct storage standards.
* Recognizes superior quality products, presentations and flavor.
* Plans and manages food quantities and plating requirements for the restaurant.
* Communications production needs to key personnel.
* Assists in developing daily and seasonal menu items for the restaurant.
* Ensures compliance with all applicable laws and regulations regulations.
* Follows proper handling and right temperature of all food products.
* Estimates daily restaurant production needs.
* Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
* Checks the quality of raw and cooked food products to ensure that standards are met.
* Determines how food should be presented and creates decorative food displays.
Leading Kitchen Team
* Supervises and coordinates activities of cooks and workers engaged in food preparation.
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
* Leads shift teams while personally preparing food items and executing requests based on required specifications.
* Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Serving as a role model to demonstrate appropriate behaviors.
* Ensuring and maintaining the productivity level of employees.
* Ensures employees are cross-trained to support successful daily operations.
* Ensures employees understand expectations and parameters.
* Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Establishing and Maintaining Restaurant Kitchen Goals
* Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
* Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
* Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
* Effectively investigates, reports and follows-up on employee accidents.
* Knows and implements company safety standards.
Ensuring Exceptional Customer Service
* Provides services that are above and beyond for customer satisfaction and retention.
* Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
* Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
* Sets a positive example for guest relations.
* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
* Empowers employees to provide excellent customer service.
* Handles guest problems and complaints.
* Interacts with guests to obtain feedback on product quality and service levels.
Managing and Conducting Human Resource Activities
* Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
* Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
* Manages employee progressive discipline procedures.
* Participates in the employee performance appraisal process, providing feedback as needed.
* Uses all available on the job training tools for employees.
* Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Additional Responsibilities
* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
* Analyzes information and evaluating results to choose the best solution and solve problems.
* Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Front Desk Overnight Guest Experience
Greensboro, NC job
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Host or Hostess
Greensboro, NC job
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Director of Finance and Accounting
Greensboro, NC job
Functions as the property's strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand's business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.
CANDIDATE PROFILE
Education and Experience
* 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area.
OR
* Master's degree in Finance and Accounting or related major; no work experience required.
CORE WORK ACTIVITIES
Engaging in Strategic Planning and Decision Making
* Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
* Analyzes information, forecasts sales against expenses and creates annual budget plans.
* Compiles information, analyzes and monitors actual sales against projected sales.
* Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.
* Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
* Thinks creatively and practically to develop, execute and implement new business plans
* Creates the annual operating budget for the property.
* Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.
* Implements a system of appropriate controls to manage business risks.
* Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.
* Analyzes financial data and market trends.
* Leads the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction.
* Provides on going analytical support by monitoring the operating department's actual and projected sales.
* Produces accurate forecasts that enable operations to react to changes in the business.
Leading Finance & Accounting Teams
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
* Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.
* Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.
* Oversees internal, external and regulatory audit processes.
* Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.
* Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
Anticipating and Delivering on the Needs of Key Stakeholders
* Attends meetings and communicating with the owners, understanding the priorities and strategic focus.
* Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
* Advises the GM and executive committee on existing and evolving operating/financial issues.
* Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.
* Demonstrates an understanding of cash flow and owner priorities.
* Manages communication with owners in an effective manner.
* Manages property working capital and cash flow in accordance with brand SOPs and owner requirements.
* Facilitates critique meetings to review information with management team.
Developing and Maintaining Finance and Accounting Goals
* Ensures Profits and Losses are documented accurately.
* Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
* Submits reports in a timely manner, ensuring delivery deadlines.
* Develops and supports achievement of performance goals, budget goals, team goals, etc.
* Improves profit growth in operating departments.
* Reviews audit issues to ensure accuracy.
Managing Projects and Policies
* Generates and provides accurate and timely results in the form of reports, presentations, etc.
* Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs.
* Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).
* Ensures compliance with management contract and reporting requirements.
* Ensures compliance with standard and local operating procedures (SOPs and LSOPs).
* Ensures compliance with Standard Operating Procedures (SOPs).
Managing and Conducting Human Resource Activities
* Ensures team members are cross-trained to support successful daily operations.
* Ensures property policies are administered fairly and consistently.
* Ensures new hires participate in the department's orientation program.
* Ensures new hires receive the appropriate new hire training to successfully perform their job.
* Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.
* Conduct performance review process for employees.
* Participates in hiring activities as appropriate.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Guest Services Rep Part Time-104020
Greensboro, NC job
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative **************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
* Assists and responds to guest requests with diligent follow-through.
* Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
* Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
* Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
* Setup, maintain, and takedown of breakfast display in timely manner.
* Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
* Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
* Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
* Periodic tours of the property to ensure the property is meeting brand standards.
* Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
* Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
OTHER DUTIES
* Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
* Other tasks as assigned by the management team.
.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
* Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
* Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Complete routine reports and correspondence.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Apply good judgment at all times.
* Manage problems, address and solve guest-related issues.
MINIMUM QUALIFICATIONS
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Coffee Shop attendant - PT
Chapel Hill, NC job
Responsible for serving beverages, coffee, juices and snacks from coffee shop. Candidate must have excellent communication and customer service skills. Position will include weekends. Pittsboro Street Provisions will be open daily during the following hours: 7 Days a week: 6:30am to 9:00 pm
We offer excellent benefits:
* Room nights discounted and Friends & Family Room Rates upon hire
* 50% meal discount in our restaurant "Crossroads" and "Provisions"
* 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
* Employee Stock Purchase Plan
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Restaurant Back Server FT
Chapel Hill, NC job
The restaurant back server is responsible primarily for assisting the food server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact.
We offer excellent benefits:
* 12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire
* Medical, Prescription, Dental and Vision Insurance after 30 days of employment
* 401K with company match
* Paid Vacation, sick days, new child leave and personal day
* Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
* Tuition Reimbursement
* 50% discount in Crossroads
* 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
* Employee Stock Purchase Plan
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Food & Beverage Supervisor
Chapel Hill, NC job
Responsibilities may include supervising any area of the food and beverage function within the hotel. Exceptional Benefits That Go Beyond the Basics At Hyatt, we're proud to offer a benefits package that reflects our commitment to your well-being, growth, and work-life balance. Here's what you can look forward to as part of our team:
Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one.
Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment.
Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future.
Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs.
Family Support Paid Family Bonding Time-8 weeks for primary caregivers and 2 weeks for supportive caregivers-plus Adoption Assistance (after 1 year of service).
Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions.
️ Daily Perks Free colleague meals during your shift to keep you energized and appreciated.
️ Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Laundry Attendant
Drury Hotels job in Burlington, NC
Property Location:
1767 Glidewell Drive - Burlington, North Carolina 27215You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
BASIC FUNCTION & JOB DUTIES:
Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains. Ensures laundry area is kept clean and organized, maintains stock and inventory. May be asked to assist cleaning rooms/public space when needed.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires the ability to follow verbal directions. Requires thorough knowledge of laundry procedures as well as laundry supplies. Requires ability to work with a variety of chemicals and detergents. Requires the ability to work without direct supervision.
Rise. Shine. Work Happy.Hiring Immediately!
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.
At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE
Explore Our Culture
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
Easy ApplyFront Desk Agent
Chapel Hill, NC job
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Benefits:
Competitive pay
Flexible scheduling
Supportive team environment
Opportunity for advancement
Responsibilities:
Greet and assist guests during arrival and departure
Process payments and issue room keys
Respond promptly to guest questions and concerns
Coordinate with housekeeping and maintenance
Maintain accurate reservation records
Breakfast Attendant
Drury Hotels job in Burlington, NC
Starting at $16.00 and hour
Property Location:
1767 Glidewell Drive - Burlington, North Carolina 27215You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
What you will do:
Make happy, delicious hot breakfasts possible for our guests.
Ensure exceptional, positive experiences for our diverse team members and guests.
Prepare, serve, and clean up our free hot breakfasts.
Create a warm, comfortable, relaxing environment.
Ensure that food safety standards are met and appropriate levels of inventory and supplies are maintained.
See to it that the breakfast and lobby area are clean and well organized.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly communicators with these qualifications.
Ability to conduct accurate inventory of food items and calculate order levels
Knowledge of hotel accommodations, the community, and breakfast hours
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English
Rise. Shine. Work Happy.Hiring Immediately!
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