Drury Hotels jobs in Marietta, GA

- 237 jobs

Housekeeper Limpieza de Habitaciones
Drury Hotels 4.4
Drury Hotels job in Marietta, GA
Property Location: 1170 Powers Ferry Place - Marietta, Georgia 30067You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Now is your chance to join Drury Hotels, a company ranked as one of Forbes Best Employers. We are hiring immediately for full time and part time housekeepers. Why join us? Here you will be valued for what you do and who you are and you will be well compensated. There is a reason we boast multiple top employer awards across the country. We offer: Hotel discounts and free room nights Paid time off as well as medical, dental, vision and life insurance Team Member Assistance Program and Company-matched 401(k) Once you start, you won't want to leave. Our team members say it's because we let them prioritize life outside work with a team that is tight-knit and feels like family. You can also move your career forward with our promote from within culture. Many of our managers started in frontline hotel roles. What you will do: In this role, you'll play a major role in creating memorable moments for business travelers and families on vacation. After a busy day at work or play, our guests will be able to rest easily knowing that we will take care of the rest. We offer cleaner rooms than our competition and the extras don't cost extra. This makes our hotels stand out and keeps our guests coming back. As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine. Compensation Competitive starting hourly pay Quarterly bonuses up to $3200/year based on hotel results. At Drury, we succeed together! Requirements No previous cleaning experience required. Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school. Rise. Shine. Work Happy.Hiring Immediately! Ubicación de la propiedad 1170 Powers Ferry Place - Marietta, Georgia 30067 Haces parte de Drury Hotels. Conseguir un trabajo es solo el comienzo. Encontrar un lugar al que perteneces es lo que realmente importa. Quién eres y lo qué haces marca la diferencia en Drury Hotels. Hay un lugar para ti aquí hoy y mañana. LO QUE PUEDES ESPERAR DE NOSOTROS: Mucho. Mucho. Más. Al igual que nuestros huéspedes merecen más, tú también merece más. Ser valorado por lo que haces y por lo que eres...y bien compensado por todo lo que logras. Crecimiento de la Carrera- Tutoría, formación en varias formas, planes de desarrollo, capacitación de gestión, y más: el 60% de puestos de gestión se promovidos internamente. Vida Laboral - Cuentas de gastos flexibles, un programa de asistencia a los miembros del equipo, tiempo libre pagado, y descuentos en hoteles. Incentivos - Bonificaciones trimestrales (¡tenemos éxito juntos!)-compartidos por todos en función de los resultados del hotel. Salud y Bienestar - Seguro médico, dental, visión, medicamentos, vida, y discapacidad. Galardonado - Clasificado por Newsweek como uno de los Mejores Lugares para Trabajar en America 2025 Jubilación - Plan de 401(k) igualado por la empresa. Lo que harás: Mantener un ambiente limpio y positivo para los huéspedes y compañeros de equipo. Garantizar experiencias excepcionales y positivas para nuestros diversos miembros del equipo y los huéspedes. Realizar varios servicios de limpieza del hotel para mantener las habitaciones limpias de acuerdo con las normas establecidas. Inspeccionar visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios. Ayudar a los huéspedes proporcionándoles ropa de cama, toallas, comodidades, o información cuando lo soliciten. Garantizar una experiencia excepcional para los huéspedes brindando un servicio amable y cortés con una actitud de Servicio +1. Lo que esperamos de ti: Con tu espíritu emprendedor y tu personalidad única, brillarás en los hoteles Drury. Buscamos miembros del equipo de limpieza con actitudes positivas y estas calificaciones. Conocimientos exhaustivos de los procedimientos y suministros de limpieza. Capacidad de trabajar de forma independiente (sin supervisión directa) y seguir instrucciones (verbales y escritas). Tener una actitud positiva y resolutiva. Dedicación a brindar un servicio excelente al cliente. FUNCIONES BÁSICAS Y TAREAS LABORALES: Realiza una variedad de servicios de limpieza del hotel para mantener limpias las habitaciones de los huéspedes de acuerdo con las normas establecidas. Inspecciona visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios. Ayuda a los huéspedes siempre que sea posible proporcionándoles ropa de cama, toallas, comodidades, o información que soliciten. Se te puede pedir que ayude en la lavandería/ limpiar los espacios públicos cuando sea necesario. Asegura una experiencia excepcional para los huéspedes brindando un servicio amable y cortés al descubrir y responder de manera rápida y eficiente a las solicitudes, consultas, y quejas con una actitud de Servicio +1. Contribuye a mantener un ambiente de trabajo positivo en todo momento para nuestros diversos miembros de equipo y huéspedes. Drury Hotels están abiertos los 7 días de la semana y nuestros días más ocupados son los fines de semana (los sábados y domingos). Trabajar sábado y domingo puede ser un requisito para este puesto. CONOCIMIENTO GENERAL, HABILIDAD, Y CAPACIDAD: Requiere la habilidad de seguir instrucciones verbales y escritas. Requiere un conocimiento profundo de los procedimientos de limpieza, así como de los suministros de limpieza. Requiere capacidad para trabajar sin supervisión directa. Proporciona un excelente servicio al cliente. REQUISITOS MENTALES Y FÍSICOS: EDUCACIÓN: Requiere conocimientos, habilidades, y destrezas mentales equivalentes a la finalización de 2 años de escuela secundaria. EXPERIENCIA: La experiencia previa en la limpieza es útil pero no necesaria. FUNCIONES ESENCIALES: Requiere la capacidad de caminar y estar de pie durante todo el turno de trabajo. Requiere capacidad para empujar, pasar la aspiradora, alcanzar, estirarse, y agacharse en las actividades diarias de trabajo. Requiere la capacidad de levantar 25 - 35 libras de forma intermitente durante la jornada laboral. RELACIONES LABORALES: Reporta a la Ejecutiva de Limpieza / Subgerente General. Mantiene y promueve una relación de trabajo positiva y cooperativa con todos los departamentos del hotel. Crece. Brilla. Trabaja feliz. Solicítalo ahora. ¡Contrata de inmediato! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
$20k-25k yearly est. Easy Apply 60d+ ago
Assistant Event Operations Manager
Marriott International 4.6
Atlanta, GA job
Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance. CANDIDATE PROFILE Education and Experience * High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. OR * If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. Preferred * Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills. CORE WORK ACTIVITIES Management of Event Operations associated with Banquets, Event Services * Verifies meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. * Leads shifts and actively participates in the servicing of events. * Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.). * Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies. * Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental). * Attends pre-event/pre-convention meetings as needed to understand group needs. * Communicates critical information to the Banquet, Event Services and Event Technology teams. * Conducts room function inspections prior to each event to ensure the room is set according to specifications. * Delegates tasks to ensure room sets are "on time" and meet Event Management Standards. * Verifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores. * Maintains attendance log for Banquet, Event Service and Event Technology employees. * Manages departmental inventories and assets including par levels and maintenance of equipment. * Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs). * Schedules Banquet and Event Service staff to forecast and service standards, while maximizing profits. * Utilizes banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. * Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.) * Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction. * Works with Event Planning team to verify flawless delivery of events. Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards * Verifies knowledge and understanding of OSHA regulations are up to date. * Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. * Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. * Participates in the development and implementation of corrective action plans. Providing Exceptional Customer Service * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints, seeking assistance from manager as necessary. * Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from manager as necessary. * Meets and greets guests. * Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction. Assisting in Human Resource Activities * Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. * Participates in the employee performance appraisal process, assisting with the completion of annual performance reviews. * Supports training when appropriate. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. * Schedules employees to ensure shift coverage and meet business demands and productivity goals. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$29k-59k yearly est. 24d ago
Buffet Attendant
Hyatt 4.6
Atlanta, GA job
The Buffet Attendant is responsible primarily for maintaining buffet items. This person must have good communication skills as this is a fast paced position with continual customer contact. The ability to lift, pull and push moderate weight is necessary. **What you can expect as a valued team member at Hyatt Regency Atlanta:** Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including **:** **medical health care (after 30 days), free colleague meals during shifts, paid holidays, vacation and sick leave, paid Family Bonding time, discounted and complimentary rooms at Hyatt's across the globe and much more!** **Qualifications:** We are searching for individuals that demonstrate the following attributes + Dependability and accountability + A true desire to satisfy the needs of others in a fast-paced environment + Ability to lift, pull and push a moderate amount of weight + Ability to stand, walk around for 8 hours + Ability to report to work at 5:30 am for the breakfast shift + Ability to work a flexible schedule (Breakfast, Lunch and Dinner), including weekends and holidays **Primary Location:** US-GA-Atlanta **Organization:** Hyatt Regency Atlanta **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** ATL007697 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$22k-26k yearly est. 39d ago
Guest Environment Expert (Housekeeper)
Marriott 4.6
Atlanta, GA job
**Additional Information** **Job Number** 25173089 **Job Category** Housekeeping & Laundry **Location** JW Marriott Atlanta Buckhead, 3300 Lenox Road NE, Atlanta, Georgia, United States, 30326VIEW ON MAP (********************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$30k-45k yearly est. 48d ago
Front Office Supervisor
Hyatt 4.6
Atlanta, GA job
Responsibilities may include supervising the front office function of the hotel. View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a select-service hotel. **Primary Location:** US-GA-Atlanta **Organization:** Hyatt Place Atlanta/Centennial Park **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Front Office **Req ID:** ATL007716 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$32k-39k yearly est. 12d ago
St. Regis Butler Part Time
Marriott 4.6
Atlanta, GA job
**Additional Information** **Job Number** 25196413 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Atlanta, 88 West Paces Ferry Rd, Atlanta, Georgia, United States, 30305VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Supervisory Experience: No supervisory experience. License or Certification: None REQUIRED QUALIFICATIONS Related Work Experience: 6-months related work experience required. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$25k-38k yearly est. 6d ago
Director of Beverage
Marriott 4.6
Atlanta, GA job
**Additional Information** **Job Number** 25193687 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Atlanta, 88 West Paces Ferry Rd, Atlanta, Georgia, United States, 30305VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $72,000 - $99,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages all beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. As a department head, directs and works with the food and beverage/culinary management team and employees to successfully execute all beverage operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. **CORE WORK ACTIVITIES** **Managing Beverage Operations and Driving Revenue** - Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. - Ensures staff understands local, state and Federal liquor laws. - Ensures cash control and liquor control procedures are followed by all Restaurant, Bar/Lounge and Room Service employees. - Implements new concepts and promotions for the restaurant outlets and bar/Lounge. - Benchmarks the competition and is aware of competitive promotions and strategies. - Ensures all employees understand and comply with loss prevention policies to prevent accidents and control costs. - Participates in the development of department's capital expenditure goals and manages projects as needed. **Leading Food and Beverage Team** - Attends pre- and post-convention meetings to understand group needs, set appropriate expectations and gather critical information to communicate to areas of responsibility. - Develops business goals and creates appropriate development plans based on their individual strengths, development needs, career aspirations and abilities. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. - Ensures employees are treated fairly and equitably. **Ensuring Exceptional Customer Service** - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. - Observes service behaviors of employees and provides feedback to individuals and or managers. - Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. **Conducting Human Resource Activities** - Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. - Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. - Uses all available on the job training tools for employees. - Administers the performance appraisal process for direct report managers. - Brings issues to the attention of Human Resources as necessary. - Ensures property policies are administered fairly and consistently. - Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Ensures self and direct report managers attend appropriate core training classes. - Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$72k-99k yearly 10d ago
Night Audit
Hyatt Hotels Corp 4.6
Atlanta, GA job
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life. The Night Auditor contributes to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Night Auditor is responsible for the preparation and disposition of all Night Audit work as well as all Hotel Host functions during the overnight shift. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a select-service hotel.
$25k-30k yearly est. 13d ago
Bellperson
Marriott International 4.6
Atlanta, GA job
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$18k-24k yearly est. Auto-Apply 21d ago
Sales Coordinator
Marriott Hotels Resorts 4.6
Atlanta, GA job
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$30k-37k yearly est. Auto-Apply 60d+ ago
Carpet Cleaner Event Services
Marriott 4.6
Atlanta, GA job
**Additional Information** **Job Number** 25194272 **Job Category** Food and Beverage & Culinary **Location** Atlanta Marriott Marquis, 265 Peachtree Center Ave., Atlanta, Georgia, United States, 30303VIEW ON MAP (********************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$26k-33k yearly est. 11d ago
Senior Sales Manager
Marriott 4.6
Atlanta, GA job
**Additional Information** Relocation Assistance Available100% Atlanta based role **Job Number** 25189471 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Atlanta, 181 Peachtree Street NE, Atlanta, Georgia, United States, 30303VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $36.06 - $48.08 per hour **Bonus Eligible:** Y **JOB SUMMARY** Responsible for proactively soliciting business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Turns business over properly and in a timely fashion for proper service delivery in accordance with brand standards. Creates opportunities to grow the account base through customer interactions. **CANDIDATE PROFILE** **Education and Experience** **Required:** - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years' experience in the sales and marketing or related professional area. OR - 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area. **CORE WORK ACTIVITIES** **Understanding Market Opportunities and Driving Revenue** - Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. - Partners with counterpart to effectively manage the business opportunity. - Responds to and manages larger and more complex incoming opportunities for the property. - Identifies, qualifies and solicits new business to achieve personal and property revenue goals. - Focuses efforts on accounts with significant potential sales revenue. - Develops effective sales plans and actions. - Works with partners to develop creative ideas and proposals for events. - Maximizes revenue by upselling packages. - Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. - Closes the best opportunities based on market conditions and individual property needs. - Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. - Handles complex business with significant revenue potential as well as significant customer expectations. **Building Successful Relationships** - Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. - Develops relationships within community to strengthen and expand customer base for sales opportunities. - Provides excellent customer sales service in order to grow share of the account. - Manages and develops relationships with key internal and external stakeholders. **Additional Responsibilities** - Utilizes intranet for resources, templates, and information. - Participates in site visits. - Develops and facilitate execution of contracts as required. - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Executes brand's Customer Service Standards and property's Brand Standards through the sales process. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$36.1-48.1 hourly 19d ago
Director of Front Office
Marriott Hotels Resorts 4.6
Atlanta, GA job
Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Front Desk, Guest Services, and Security Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures recognition of employees is taking place across areas of responsibility. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Celebrates successes and publicly recognizes the contributions of team members. Managing Guest Services and Front Desk Teams • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Conducts department meetings and continually communicates a clear and consistent message regarding department goals to produce desired results. • Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Understands the impact of Front Office operations on the Rooms area and overall property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Provide recommendations and reports for capital expenditures, repairs and maintenance programs for all front office areas. • Handle guest complaints and verify that all guest issues are resolved. Managing Security Team • Protects property and provides a safe environment for guests and staff. • Oversees all on-duty security personnel, including dispatcher. • Supervises and coordinates job assignments and verifies that each officer is briefed on the day's activities. • Complies information and files written security reports. Managing Projects and Policies • Verifies compliance with all Front Office policies, standards and procedures. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Providing Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Coordinates activities with other hotel departments in order to facilitate incrased levels of communication and guest satisfaction. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Verifies that all Front Office areas have an atmosphere that is conducive to the overall guest experience. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Responds to and handles guest problems and complaints. • Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies employees are treated fairly and equitably. • Manages employee progressive discipline procedures for Front Office Staff. • Administers the performance appraisal process for direct report managers. • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence. The salary range for this position is $75,000 to $99,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$75k-99k yearly Auto-Apply 60d+ ago
Breakfast Attendant
Residence Inn Sugarloaf Duluth 3.8
Duluth, GA job
Breakfast Attendant (Part Time) Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Breakfast attendants have many duties to perform during a shift. Main duties include setting up and breaking down each morning's breakfast buffet, ensuring buffet items such fruits, breads, cereals, and bakery items remain well-stocked, maintaining the safety and appearance of the buffet area and cleaning the area in preparation for the next day. This may include replenishing silverware, sugar caddies and condiments, light to moderate food preparation, refilling beverage containers, mopping, wiping, and sweeping. The attendant may perform duties similar to those of a restaurant waiter or busboy such as attending to special food orders or needs of the guests, clearing dirty plates from tables, relaying customer needs to the kitchen and providing or refilling drinks. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required brand specific training Complete all required Vision University training Complete all required health and safety training Adhere to all Vision Hospitality Group and property specific brand standards Provide personalized, friendly service to every individual you encounter Learn as much as you can by completing all required training Prepare breakfast foods and have the dining area/buffet set for the start of service Greets guests, answers questions, and accommodates special requests as needed Replenish food product throughout the shift as needed Examine food products and supplies to ensure quality and quantity Restocks bar, replenishes pantry, cleans counters, tables, utensils, and kitchen at the end of shift Resets counters and tables at guests' departure and at end of shifts If charged breakfast is used, compute bill, accepts payment, and track sales receipts Manage the presentation of tableware so that it is accessible for the guests Monitor cleanliness and proper sanitization of tables, stations, and service areas Obtain feedback, and effectively resolve customer problems and complaints Provide assistance when needed to your fellow team, guests, and other departments Perform any other duties as requested by leadership to aid in better operation of the property and service to the guests Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc. Must be responsible for safety and security of guests, fellow associates, and hotel assets Have knowledge of fire alarm system and evacuation procedures. Have dependable transportation available Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, works well with others, and has an outgoing personality Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can stand/walk on feet for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be comfortable using a step stool or ladder Must be able to use/lift arms for up to 8 hours Must be able to handle heat and stress Have finger dexterity for operating equipment Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
$20k-23k yearly est. 11d ago
Guest Environment Expert
Marriott 4.6
Atlanta, GA job
**Additional Information** **Job Number** 25194819 **Job Category** Housekeeping & Laundry **Location** Renaissance Atlanta Waverly Hotel & Convention Center, 2450 Galleria Parkway, Atlanta, Georgia, United States, 30339VIEW ON MAP (******************************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$30k-45k yearly est. 10d ago
St. Regis Butler Part Time
Marriott International 4.6
Atlanta, GA job
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Supervisory Experience: No supervisory experience. License or Certification: None REQUIRED QUALIFICATIONS Related Work Experience: 6-months related work experience required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$25k-38k yearly est. Auto-Apply 6d ago
Night Auditor
Hyatt Place Atlanta/Perimeter Center 4.6
Dunwoody, GA job
Night Auditor We are seeking a detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In this role, you'll assist guests with late check-ins, reconcile the day's transactions, and prepare reports for management. Ideal candidates are organized, trustworthy, and enjoy working independently in a quiet, overnight setting. Key Responsibilities You will be the key to our hotel's financial accuracy during the overnight hours, ensuring all transactions are recorded and reconciled correctly. Your daily tasks will include auditing guest accounts, processing night audit reports, and assisting with guest check-ins and checkouts. You will report to the Front Office Manager or Director of Finance/Controller. A career as a night auditor can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a position in hotel accounting or finance. Education & Experience Hotel experience is always a plus! Applicants should have: A high school diploma, a GED, or one year of hotel experience Previous experience in a similar or related position A combination of education and experience What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$25k-30k yearly est. 11d ago
Carpet Cleaner Event Services
Marriott International 4.6
Atlanta, GA job
Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$26k-33k yearly est. Auto-Apply 11d ago
Event Operations Manager
Marriott Hotels Resorts 4.6
Atlanta, GA job
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props). • Applies knowledge of all laws, as they relate to an event. • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. • Adheres to and reinforces all standards, policies, and procedures. • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. • Schedules Event Services staff to forecast and service standards, while maximizing profits. • Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams • Sets goals and delegates tasks to improve departmental performance. • Conducts monthly department meetings with the Banquet team. • Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends. • Acts as a liaison to the kitchen staff. • Leads shifts and actively participates in the servicing of events. Executing Event Services Operations and Maintaining Inventories • Attends pre-event meetings as needed to understand group needs. • Establishes consistent standards for meeting room sets and VIP meeting room sets. • Conducts function room inspections prior to each function to verify the room is set according to specifications. • Maintains cleanliness and sanitation standards in all event operation areas. • Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event. • Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers). • Coordinates routine maintenance to verify a quality meeting facility. • Resolves issues and/or suggest alternatives to previous arrangements if necessary. • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. Verifying and Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Encourages employees to provide excellent customer service. • Verifies employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals. • Monitors progress and leads discussion with staff each period. • Participates in the development and implementation of corrective action plans. • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. • Attends and participates in all pertinent meetings. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. • Conducts associate performance appraisals and provides feedback as needed. • Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns. • Observes service behaviors of associates and provides feedback to individuals. • Communicates performance expectations in accordance with job descriptions for each position. • Verifies property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Brings issues to the attention of supervisor and/or Human Resources as necessary. • Verifies associates understand expectations and parameters. • Delegates tasks to verify room sets are “on time” and meet Event Service Standards. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$29k-59k yearly est. Auto-Apply 60d+ ago
Front Office Supervisor
Hyatt Hotels Corp 4.6
Atlanta, GA job
Responsibilities may include supervising the front office function of the hotel. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a select-service hotel.
$32k-39k yearly est. 12d ago

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