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Electronics test engineer vs customer engineer

The differences between electronics test engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an electronics test engineer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $80,610 average annual salary of an electronics test engineer.

The top three skills for an electronics test engineer include RF, labview and C++. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Electronics test engineer vs customer engineer overview

Electronics Test EngineerCustomer Engineer
Yearly salary$80,610$101,212
Hourly rate$38.75$48.66
Growth rate3%3%
Number of jobs70,18244,709
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 46%
Average age4545
Years of experience66

What does an electronics test engineer do?

An electronics test engineer tests plans for use on electronic products, components, and systems. As an electronics test engineer, you will be responsible for evaluating and testing these products to ensure their quality. This role will require you to perform other tasks that include developing digital test patterns for mix signal testing and ASIC, developing procedures and test plans for electronic components and systems, and writing instructions for system assembly. You will also be responsible for evaluating the performance of electronic systems and providing recommendations for improvements.

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

Electronics test engineer vs customer engineer salary

Electronics test engineers and customer engineers have different pay scales, as shown below.

Electronics Test EngineerCustomer Engineer
Average salary$80,610$101,212
Salary rangeBetween $60,000 And $107,000Between $77,000 And $131,000
Highest paying CitySanta Clara, CASan Francisco, CA
Highest paying stateWashingtonNew Jersey
Best paying companySynapticsGoogle
Best paying industryAutomotiveStart-up

Differences between electronics test engineer and customer engineer education

There are a few differences between an electronics test engineer and a customer engineer in terms of educational background:

Electronics Test EngineerCustomer Engineer
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern UniversityStanford University

Electronics test engineer vs customer engineer demographics

Here are the differences between electronics test engineers' and customer engineers' demographics:

Electronics Test EngineerCustomer Engineer
Average age4545
Gender ratioMale, 94.3% Female, 5.7%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.4% Asian, 14.4% White, 64.5% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between electronics test engineer and customer engineer duties and responsibilities

Electronics test engineer example responsibilities.

  • Lead the automation of vacuum-tube amplifier manufacturing processes using LabVIEW.
  • Apply technical knowledge in electromagnetic theory and microwave technology to plan and manage projects concern with ground-base radar systems.
  • Perform testing and troubleshooting of hybrid, analog and digital print circuit boards (PCB's).
  • Travele to field locations to install and troubleshoot grind, airborne and shipboard high speed RF data communications terminals.
  • Uncover chip manufacturer design issues to exclude those manufacturers in future PCB production runs.
  • Design manufacturing test equipment for several RF test stations for mobile radar systems (TRC-170).
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Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
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Electronics test engineer vs customer engineer skills

Common electronics test engineer skills
  • RF, 12%
  • LabVIEW, 9%
  • C++, 8%
  • Test Procedures, 8%
  • Test Systems, 5%
  • Troubleshoot, 4%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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