What does an enrollment coordinator do?
An enrollment coordinator is primarily in charge of developing strategies to facilitate application procedures in a company or program. Their responsibilities revolve around serving as the client's point of contact, gathering information and applications, handling calls and correspondence, addressing issues and concerns, reviewing and verifying the authenticity of requirements, and updating clients on the progress of their applications. Furthermore, an enrollment coordinator may also arrange appointments or meetings, manage the budgets and schedules, and assist enrollment staff, all while implementing the company's policies and regulations.
Enrollment coordinator responsibilities
Here are examples of responsibilities from real enrollment coordinator resumes:
- Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
- Delegate tasks and help train new hires on the CRM system.
- Prepare PowerPoint presentations and coordinate monthly lecture schedule.
- Create, update and proofread PowerPoint presentations for external education meetings.
- Present explanation to patients of changes to their current program and provide information on replacement program available.
- Coordinate eligibility qualifications concerning private insurance and Medicaid.
- Develop strategic referral partnerships with a wide array of corporate human resources departments to ensure the expansion UoP marketing efforts.
- Develop a working knowledge of all UOP curriculum with specialize knowledge as assigned and develop a general knowledge of competitors.
- Provide pre-evaluations for transferable credits to students.
- Participate in helping the community with charities, and work with a team to sustain GCU's policy and guidelines.
- Market GCU brand, define strengths and differentiation from other educational institutions.
- Coordinate eligibility qualifications concerning private insurance and Medicaid.
Enrollment coordinator skills and personality traits
We calculated that 16% of Enrollment Coordinators are proficient in Customer Service, Patients, and Data Entry. They’re also known for soft skills such as Analytical skills, Listening skills, and Speaking skills.
We break down the percentage of Enrollment Coordinators that have these skills listed on their resume here:
- Customer Service, 16%
Communicated with clients regarding medical services, received calls and entered health information into database; registered clients, providing customer service
- Patients, 13%
Provide application assistance and facilitate enrollment of eligible patients and community members in the Health Insurance Marketplace and Medicaid.
- Data Entry, 7%
Coordinate accurate collection/processing of application documentation including data entry, electronic storage, exports/imports, transfer of documents between web applications.
- Enrollment Process, 7%
Handled all aspects of enrollment process including presenting the concept, collecting documentation, processing documentation and orientation of new families.
- Excellent Interpersonal, 4%
Provided and promoted excellent interpersonal skills encouraging an increase in employee and customer compassion.
- Financial Aid, 4%
Work closely with the Accounting Office and Financial Aid Office on enrollment/financial data concerning Military Veteran student enrollment and eligibility.
"customer service," "patients," and "data entry" are among the most common skills that enrollment coordinators use at work. You can find even more enrollment coordinator responsibilities below, including:
Analytical skills. To carry out their duties, the most important skill for an enrollment coordinator to have is analytical skills. Their role and responsibilities require that "school and career counselors and advisors interpret student records, schoolwide data, and assessments to match interests and abilities with potential careers. ." Enrollment coordinators often use analytical skills in their day-to-day job, as shown by this real resume: "manage lead data and audit applications to ensure the university requirements are met. "
Listening skills. Many enrollment coordinator duties rely on listening skills. "school and career counselors and advisors need to give full attention to students and clients in order to understand their problems.," so an enrollment coordinator will need this skill often in their role. This resume example is just one of many ways enrollment coordinator responsibilities rely on listening skills: "communicated with all departments to ensure a smooth enrollment process for the student. "
Speaking skills. This is an important skill for enrollment coordinators to perform their duties. For an example of how enrollment coordinator responsibilities depend on this skill, consider that "school and career counselors and advisors must communicate effectively with clients and students." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an enrollment coordinator: "review s new client packet information received from client relations to determine the enrollment issues that need to be addressed. ".
Compassion. A big part of what enrollment coordinators do relies on "compassion." You can see how essential it is to enrollment coordinator responsibilities because "school and career counselors and advisors often work with people who are dealing with stressful and difficult situations, so they must be able to empathize with their clients and students." Here's an example of how this skill is used from a resume that represents typical enrollment coordinator tasks: "counseled admitters with compassion on alternative solutions, resulting in a 25% reduction of animal intakes. "
Interpersonal skills. A commonly-found skill in enrollment coordinator job descriptions, "interpersonal skills" is essential to what enrollment coordinators do. Enrollment coordinator responsibilities rely on this skill because "school and career counselors and advisors must be able to work with people of all backgrounds and personalities." You can also see how enrollment coordinator duties rely on interpersonal skills in this resume example: "utilized leadership and interpersonal skills to aid motivate and supervise student staff. "
The three companies that hire the most enrollment coordinators are:
- CIEE Council on International Educational Exchange
9 enrollment coordinators jobs
- C2 Education7 enrollment coordinators jobs
- Pacific Medical Centers6 enrollment coordinators jobs
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Compare different enrollment coordinators
Enrollment coordinator vs. Academic adviser
An academic adviser is responsible for managing the students' educational goals and future career aspirations by encouraging them to join scholastic activities, conducting one-on-one discussions to identify their challenges and areas of improvement, and developing educational plans to address possible difficulties. Academic advisers also monitor the students' interests and abilities for a career setting, track the students' progress, and create engaging activities to observe the students' personal and social behavior. An academic adviser must have excellent communication skills and extensive knowledge of teaching principles and disciplines to handle different personalities.
There are some key differences in the responsibilities of each position. For example, enrollment coordinator responsibilities require skills like "patients," "data entry," "health insurance," and "crm." Meanwhile a typical academic adviser has skills in areas such as "student services," "professional development," "support services," and "course selection." This difference in skills reveals the differences in what each career does.
Academic advisers really shine in the government industry with an average salary of $52,873. Comparatively, enrollment coordinators tend to make the most money in the education industry with an average salary of $40,234.The education levels that academic advisers earn slightly differ from enrollment coordinators. In particular, academic advisers are 15.0% more likely to graduate with a Master's Degree than an enrollment coordinator. Additionally, they're 1.8% more likely to earn a Doctoral Degree.Enrollment coordinator vs. Admissions advisor
The admissions advisor's work involves meeting with potential students and organizing recruitment events in the admissions offices of colleges and universities. Their tasks also include informing students and families about the application process, requirements for admission, financial aid, and enrollment steps. Moreover, they can answer frequently asked questions about the school to help potential students decide whether it is a good fit. In addition, they may also leave campus to help in promoting the school at college and university fairs.
Each career also uses different skills, according to real enrollment coordinator resumes. While enrollment coordinator responsibilities can utilize skills like "patients," "data entry," "excellent interpersonal," and "health insurance," admissions advisors use skills like "professional work," "criminal justice," "culinary," and "program offerings."
Admissions advisors may earn a higher salary than enrollment coordinators, but admissions advisors earn the most pay in the education industry with an average salary of $52,662. On the other hand, enrollment coordinators receive higher pay in the education industry, where they earn an average salary of $40,234.admissions advisors earn similar levels of education than enrollment coordinators in general. They're 1.7% more likely to graduate with a Master's Degree and 1.8% more likely to earn a Doctoral Degree.Enrollment coordinator vs. Admissions counselor
An admissions counselor is the primary point of contact between a university or college and their potential students. One of their primary responsibilities is to represent the school during various events for recruitment purposes, discuss the admission procedures to the students and their families through calls or appointments, and facilitate university tours and orientation among prospective students. Furthermore, they must gather applicants' requirements, verify their authenticity, and determine if they are qualified for the institution. They may also decide student admissions, all while adhering to the college's policies and guidelines.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an enrollment coordinator is likely to be skilled in "data entry," "excellent interpersonal," "health insurance," and "outbound calls," while a typical admissions counselor is skilled in "social work," "phone calls," "student recruitment," and "recruitment events."
Admissions counselors earn the highest salary when working in the professional industry, where they receive an average salary of $41,517. Comparatively, enrollment coordinators have the highest earning potential in the education industry, with an average salary of $40,234.Most admissions counselors achieve a similar degree level compared to enrollment coordinators. For example, they're 3.8% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.Enrollment coordinator vs. Education internship
An education intern is responsible for assisting class activities, teaching students with various learning methodologies under a head instructor's supervision. Education interns create comprehensive lesson plans subject for the teacher's review and develop engaging activities and learning materials to create an active learning environment to monitor the students' personal and social development. They assist the students with their needs, such as identifying their areas of improvement, planning strategies to address those difficulties, and strictly adhering to the school policies.
Types of enrollment coordinator
Updated January 8, 2025
