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The differences between escrow assistants and center consultants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a center consultant has an average salary of $60,050, which is higher than the $48,900 average annual salary of an escrow assistant.
The top three skills for an escrow assistant include customer service, HOA and loan packages. The most important skills for a center consultant are customer service, phone calls, and client facing.
| Escrow Assistant | Center Consultant | |
| Yearly salary | $48,900 | $60,050 |
| Hourly rate | $23.51 | $28.87 |
| Growth rate | 4% | -4% |
| Number of jobs | 1,343 | 38,701 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 53% |
| Average age | 43 | 40 |
| Years of experience | - | 12 |
An escrow assistant is responsible for providing administrative services to real estate businesses, assisting the agents on coordinating with clients, and processing their documents. Escrow assistants review proposals and usually talk with clients for the service terms and disclosures. They also handle payment transfers, update client records on the database, and respond to the client's inquiries for related service alternatives. An escrow assistant must have excellent communication skills, both written and oral, especially on maintaining an organized record of transactions and storing sales documents.
Center Consultants are responsible for answering incoming calls and tending to the customer's needs regarding a company's product or service. Their duties include handling phone calls, answering customer's emails, managing customer complaints, selling products or services, placing orders through software, and responding to product or service information request. Center Consultants also conduct service research, handle applications and orders as well as perform calls routing. They undertake call follow-ups with customers, maintain call logs, and carry out issues escalation to the supervisor.
Escrow assistants and center consultants have different pay scales, as shown below.
| Escrow Assistant | Center Consultant | |
| Average salary | $48,900 | $60,050 |
| Salary range | Between $31,000 And $76,000 | Between $31,000 And $115,000 |
| Highest paying City | Juneau, AK | Washington, DC |
| Highest paying state | Alaska | California |
| Best paying company | Fidelity National Financial | Kronos Incorporated |
| Best paying industry | - | - |
There are a few differences between an escrow assistant and a center consultant in terms of educational background:
| Escrow Assistant | Center Consultant | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | Stanford University | - |
Here are the differences between escrow assistants' and center consultants' demographics:
| Escrow Assistant | Center Consultant | |
| Average age | 43 | 40 |
| Gender ratio | Male, 14.4% Female, 85.6% | Male, 46.8% Female, 53.2% |
| Race ratio | Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 20.7% Asian, 6.3% White, 57.5% American Indian and Alaska Native, 0.8% | Black or African American, 12.8% Unknown, 5.7% Hispanic or Latino, 20.1% Asian, 7.2% White, 53.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |