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Extended Stay America jobs in Kentwood, MI - 31 jobs

  • Housekeeper Part Time-101020

    Extended Stay America 4.5company rating

    Extended Stay America job in Kentwood, MI

    The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) ************************************************** Watch A Day in the Life video for Housekeeper (Spanish) ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Cleans assigned guest rooms with adherence to company standards, policies and procedures. * Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. * Stocks carts and cart rooms if necessary and or directed by management. * Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. * Complies with all safety and security policies and procedures. * Completes all required and annual Extended Stay University training. OTHER DUTIES * Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. * Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. * Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. * Detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * No prior experience or training necessary.
    $24k-32k yearly est. 52d ago
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  • Night Service Rep Part Time-103020

    Extended Stay America 4.5company rating

    Extended Stay America job in Kalamazoo, MI

    The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. Excellent opportunity to live onsite. The associate who performs this position is provided a guest hotel room for lodging as part of their employment and is on the overnight on-call schedule. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. MAJOR /KEY JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. * Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. * Maintain control of all hotel keys, including safeguarding from mishandling or theft. * Log keys in and out, when necessary. * Organize, confirm, process, and conduct limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. * Keep abreast of hotel policies, training, and safety procedures. * Ensure all safety, guest and security concerns are reported per company policy. * Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. * Perform bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. * Maintain proficiency in all location computer and software systems. * Respond to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. * Associates in this position may be asked to cover another hotel in the area should critical staffing needs arise. * Other job duties as assiged by management. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Document events in writing and prepare routine correspondence. * Operate the hotel mobile phone. * Speak effectively before groups of customers. Must be proficient in reading and speaking English. * Computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. * Excellent oral and written communication skills. * Friendly, cooperative manner and patience in dealing with guests and staff. * Professional appearance and demeanor. * Self-starter with the ability to prioritize and handle issues under pressure. * Strong time management and problem-solving skills. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as compute rates, ratio, and percentage and to draw and interpret bar graphs. * Application of common sense understanding to carry out detailed written or oral instructions and deal with problems involving a few concrete variables in standardized situations. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics/physical demands described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. * While performing the duties of this job, the associate occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. * The noise level in the work environment is usually quiet to moderate. * Associate While performing the duties of this job, the associate is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The associate is occasionally required to stoop, kneel, or smell. * The associate must be able to occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. MINIMUM QUALIFICATIONS High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    $26k-33k yearly est. 9d ago
  • Lead Porter- DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description 6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! The Lead Porter plays a key role in ensuring guest satisfaction by supervising the porter team and assisting with luggage handling, public area cleanliness, and guest services. This role involves training, directing, and inspecting the work of team members while also supporting the housekeeping team and maintaining high service standards. Key Responsibilities: 1. Guest Services: Greet guests warmly and assist with luggage during check-in and check-out. Provide directions, hotel information, and local area recommendations. Address guest requests promptly and ensure they are handled with professionalism. 2. Public/Private Area Maintenance: Ensure public/private spaces, such as the lobby, entrances, hallways, stairwells, service corridors and meeting rooms are clean and well-maintained. Monitor and report any maintenance or safety issues in public areas. Coordinate with housekeeping and maintenance teams to uphold hotel standards. Trash removal, and restroom refreshment 3. Team Supervision: Train and mentor new and existing porter team members on procedures and service etiquette. Direct daily activities, ensuring tasks are completed efficiently and to a high standard. Inspect the work of team members to ensure compliance with hotel policies and guest satisfaction. 4. Support to Housekeeping: Assist the housekeeping team as needed, including delivering supplies or aiding in special projects. Coordinate with housekeeping to ensure guest rooms and public spaces are ready and well-presented. 5. Operational Duties: Monitor and maintain cleanliness and functionality of luggage carts, porter stations, and equipment. Assist with group arrivals/departures and special event logistics. Ensure proper handling and storage of guest luggage and belongings. 6. Problem Resolution: Address guest concerns or complaints, escalating to management when necessary. Handle lost and found items, ensuring proper documentation and storage. Ensure compliance with hotel safety policies and procedures. Promote a safe work environment for both staff and guests. Qualifications: Previous experience in a hospitality or customer service role, with supervisory experience preferred. Strong leadership, organizational, and communication skills. Ability to lift, push, and pull heavy luggage or equipment as needed. Flexibility to work various shifts, including weekends and holidays. Attention to detail and commitment to maintaining cleanliness and guest satisfaction. Work Environment: Fast-paced hotel setting with frequent interaction with guests, team members, and other departments. Physical demands include standing for extended periods, bending, and lifting. Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA
    $44k-89k yearly est. 23d ago
  • Event Sales Manager - DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description 6PM Hospitality is seeking a positive, forward-thinking individual to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI! 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! The Event Sales Manager is responsible for generating revenue by selling event space, food and beverage services, and ancillary hotel offerings. This role involves prospecting new clients, managing relationships, negotiating contracts, and coordinating event logistics to ensure seamless execution while maximizing profitability. The Event Sales Manager acts as the primary contact for all event inquiries and oversees the sales process from initial contact to post-event follow-up. Sales & Client Acquisition: Solicit and secure new event business through proactive outreach, networking, and responding to inquiries. Host and entertain prospective clients, conduct property tours, and promote hotel facilities and services. Develop and negotiate proposals and contracts to ensure a profitable outcome for both the client and the hotel. Represent the hotel at sales events, expos, and networking functions to expand the event sales pipeline. Maximize catering revenues to meet or exceed budgeted revenue targets. Event Planning & Execution: Serve as the primary contact for clients throughout the event planning and execution process. Coordinate event logistics, including food & beverage selections, audiovisual needs, agendas, and venue setup. Complete event diagrams and finalize setup details. Collaborate with the Sales Team/ Front Desk Department on room block inquiries, rates, and accommodations for event attendees. Attend weekly BEO (Banquet Event Order) meetings to ensure seamless coordination across departments. Post-Event Management & Client Retention: Reconcile balances and refunds post-event, ensuring accurate billing and fostering continued client relationships. Follow up with clients to gather feedback, address concerns, and prospect future business opportunities. Maintain strong, long-term relationships with corporate and social event clients to generate repeat business. Education & Experience: Bachelor's Degree in Hospitality, Business, or a related field (or equivalent experience). Minimum of 2 years of experience in hotel event sales, catering, or hospitality sales is required. Skills & Competencies: Strong sales, negotiation, and communication skills. Ability to manage multiple events and clients simultaneously. Experience with event management software, CRM systems, and catering sales platforms. Detail-oriented with a strong focus on client satisfaction and revenue generation. Ability to collaborate effectively across multiple departments.
    $51k-67k yearly est. 14d ago
  • Host/Hostess- DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description As a Host/Hostess, you would be responsible for seating our restaurant guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Politely and promptly greeting all guests Seating guests according to server sections Assisting in Bussing tables Providing a fond farewell to each guest Answering phones and scheduling reservations Performing general cleaning to maintain cleanliness of work area Providing guests with menus and answering initial questions Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!
    $26k-32k yearly est. 18d ago
  • Maintenance Technician- Salary starts at $22.50+ Based on experience!

    Drury Hotels 4.4company rating

    Grand Rapids, MI job

    We are looking for an experienced Maintenance Tech. Salary starts at $22.50 and up based on experience and certifications. HVAC experience a plus! Schedule is every other weekend, shifts vary from 7am-6:30pm. Property Location: 5175 28th Street SE - Grand Rapids, Michigan 49512 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. * Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results * Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights * Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year * Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program * Retirement - Company-matched 401(k) * Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Maintain safe and smooth-running physical hotel property and grounds. Ensure exceptional, positive experiences for our diverse team members and guests. * Complete repairs on a variety of systems such as plumbing, electrical, refrigeration, kitchen equipment, light carpentry, painting, and HVAC systems. * Develop, implement, and monitor programs to ensure a safe facility and work environment in compliance with all appropriate regulations: ergonomic, emergency response, and injury prevention. * Keep detailed records and reports. * Provide ongoing training to Maintenance Tech I team members. * Collaborate with management to recruit, interview, and schedule for department needs. * Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek self-motivated, organized team members with these qualifications. * Advanced maintenance knowledge and skills, with ability to handle all aspects of hotel maintenance * Capacity to provide ongoing training for Maintenance Tech I team members * Knowledge of water chemistry, water testing, filtration, and mechanical operations * Experience in developing, implementing, and monitoring programs to ensure work and safety compliance with ergonomic, emergency-response, and injury-prevention regulations * Knowledge of building maintenance, including minor electrical repair, and plumbing * Ability to speak, write, and receive direction (written and verbal direction) in English * Flexibility to be available for emergency repairs Rise. Shine. Work Happy. Hiring Immediately!
    $22.5 hourly Auto-Apply 15d ago
  • Full-time Front Desk! 1st and 2nd Shift Flex! $18.50+ /hr!

    Drury Hotels 4.4company rating

    Grand Rapids, MI job

    Property Location: 5175 28th Street SE - Grand Rapids, Michigan 49512 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. * Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results * Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights * Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year * Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program * Retirement - Company-matched 401(k) * Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. * Assist guests in a friendly, efficient, courteous, and professional manner. * Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. * Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. * Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. * Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications. * Warm and friendly manner in relating to and interacting with the public * Demonstrated attention to detail while handling multiple tasks simultaneously * Familiarity with handling money, making change, and using office machines in day-to-day activities * Ability to speak and receive direction (written and verbal direction) in English * Willingness and ability to work alone as scheduled Rise. Shine. Work Happy. Hiring Immediately!
    $34k-46k yearly est. Auto-Apply 9d ago
  • Sous Chef - DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description 6PM Hospitality is seeking a positive, forward-thinking individual to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Position Summary: The Sous Chef assists the Chef in overseeing the kitchen, operations, ensuring the preparation, presentations, and delivery of high-quality dishes for Windward, The Beach Bar, and Meeting & Events. This position is responsible for maintaining kitchen efficiency, managing staff, and contributing to menu development, while following 6PM Hospitality Partner's Core Values, 6PM Hospitality Partner's and Hilton standards, and local health department standards. Essential Functions: Kitchen Management Collaborate with the Chef to plan and execute menus Supervise and coordinate the work of the kitchen staff to ensure smooth operations Oversee food preparations, cooking, and presentation to meet established standards. Ensure proper staffing levels for maximum productivity and highest standards of quality while controlling food and payroll costs to achieve maximum profitability. Staff Supervision Train and mentor kitchen staff, ensuring they adhere to recipes and cooking techniques. Delegate tasks and responsibilities to kitchen personnel. Lead, manage, and hold Team Members accountable to the standards of employment and job performance set by the core values of 6PM Hospitality Partners. Discipline Team Members as needed, according to 6PM Hospitality Partners policies Quality Control Maintain high standards of food quality, taste, and presentation Conduct regular inspections to ensure compliance with health and safety regulations Monitor and control food costs, minimizing waste and optimizing kitchen resources Establish and maintain a regular cleaning and maintenance schedule for all kitchen areas and equipment. Menu Development Collaborate with the Chef on menu planning and development Contribute creative ideas for new dishes, taking into account seasonal ingredients and customer preferences Ordering and Inventory Assist in managing kitchen inventory and ordering supplies Ensure proper storage and rotation of ingredients to minimize waste Maintain security of the kitchen and its equipment and establish controls to minimize food and supply waste Adhere to Standards Ensure that the kitchen operates in accordance with company policies, procedures, and standards. Maintain a clean and organized kitchen environment Assist in implement safety procedures according to OSHA and 6PM Hospitality Partners standards Inspect shift ending clean up on a daily basis and hold team members accountable Operate food production equipment according to manufacturer's instructions Problem Solving Address and resolve kitchen-related issues promptly Adapt to changing circumstances and make real-tie decisions to maintain kitchen efficiency Other Functions Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Interview, hire and evaluate performance of all BOH staff according to 6PM Hospitality Partner's guidelines at the discretion of the Chef. Attend scheduled department meetings Assist other departments as needed Maintain open lines of communication between all departments within the hotel Ensure BOH kitchen shifts are always covered, including weekends, holidays, call-ins, vacations, etc. making it fair for all Team Members and ensuring all job duties are covered Follow all 6PM Hospitality Partners, LLC processes Exhibit regular and recurrent attendance records Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum formal education of an associate's degree, related certificate or equivalent related experience. Five years of management job-related experience required. License, Registration, and/or Certification Required: ServSafe Working Conditions and Physical Effort: Stress Load: Regular exposure to stresses Workload Fluctuation: The workload required to perform this job requires ability to adapt to change Manual Skills: Some portions (10 - 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day Physical Environment: Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable Work Schedule: Work regularly requires or varies between afternoon, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs. Occupational Risks: Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials Ergonomics Risks: Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, and heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality Partners. Relocation assistance is not available for this position. Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to be an authentic part of the excellence achieved at 6PM Hospitality!
    $43k-58k yearly est. 1d ago
  • General Manager

    Marriott International 4.6company rating

    Battle Creek, MI job

    Additional Information: This hotel is owned and operated by an independent franchisee, Amerilodge Group LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Courtyard by Marriott in Battle Creek, Michigan is hiring for our next General Manager! We are looking for someone with previous Marriott experience to lead out team to success. Our hotel is conveniently located in Battle Creek on Harper Village Drive, close to attractions including Kellogg Arena, Firekeepers Casino, Denso, shopping and more! As our new General Manager, you will work with our Management team and staff to help our Bistro, Housekeeping, Front Desk and other team members meet our guests expectations and brand standards on a regular basis. If this sounds like your next career opportunity, apply today! General Manager We are on the lookout for true leaders. We need a new General Manager to take the top job and make it their own. Taking ownership of the day-to-day hotel direction, maximizing financial returns, driving people development and empowering our team to create memorable guest experiences every step along the way. A little taste of your day-to-day Every day is different, but you will mostly be: • Developing & implementing programs and initiatives to increase team engagement and achieve against performance and development goal's • Maintaining compliance with all required company, brand and service standards - collaborating with co-workers to exceed guest expectations • Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities • Leading annual capital, cash flow and sales and marketing plans to accurately forecast budgets • Driving revenues, future profitability and maximum return on investment What you can expect from us We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. We are always excited to meet new people and help them feel welcome in our place of employment! We look forward to talking to you about the opportunities we have available! What we need from you • Previous Hotel Management Experience is required. Preferrably at a Marriott hotel. • Excellent communication, problem solving, reasoning and motivational skills • Working knowledge of hotel property management systems like those used at Marriott are beneficial As a General Manager with Amerilodge Group, you will be eligible to take part in a Comprehensive Benefit Plan with the company. You will be eligible for our Medical, Dental, and Vision insurance, along with STD/LTD, and Life Insurance. In addition, you will accrue 2 weeks of Paid Time Off during the year to maintain your work/life balance. We also offer Employee Brand Discounts, Employee Referral Bonuses, and an Employee Assistance Plan. Starting at $60,000 per year This company is an equal opportunity employer. frnch1
    $60k yearly Auto-Apply 6d ago
  • Full-time Front Desk! 1st and 2nd Shift Flex! $18.50+ /hr!

    Drury Hotels 4.4company rating

    Grand Rapids, MI job

    Property Location: 5175 28th Street SE - Grand Rapids, Michigan 49512You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications. Warm and friendly manner in relating to and interacting with the public Demonstrated attention to detail while handling multiple tasks simultaneously Familiarity with handling money, making change, and using office machines in day-to-day activities Ability to speak and receive direction (written and verbal direction) in English Willingness and ability to work alone as scheduled Rise. Shine. Work Happy.Hiring Immediately! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
    $26k-31k yearly est. Easy Apply 9d ago
  • Restaurant Server - DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description 6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Job Responsibilities: A Server serves as a restaurant professional who attends to customers' needs in a friendly, welcoming, and professional manner. This position is also responsible for collecting and delivering customer orders in a timely and accurate fashion while demonstrating outstanding customer service. A person in this position will demonstrate 6PM Hospitality's Core Values, 6PM Hospitality Partners, LLC. and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Responsible for ensuring customers have a positive dining experience Set up tables with special attention to sanitation and order. Greet guests as they arrive and guide them to their seats. Provide menus to customers and assist them in selecting food and beverages. Take orders accurately and delivering them promptly Answer questions and make recommendations Possess concise knowledgeable about the menu Pay special attention to guest with allergy, ensure allergy is communicated to the chef in written and verbal format. Inform supervisor of guest allergy Work closely with kitchen, bar staff, and bussers to ensure smooth service. Perform regular maintenance of table throughout service Address any issues the guest may have with tact and professionalism. Interact with guests in a friendly manner. Treat guest with professional courtesy: be approachable, respectful and responsible Process payments accurately. Perform busser duties during non-peak times Maintain a clean and organized work area. Perform side duties assigned. Perform other duties as assigned by manager or supervisor Position Requirements: Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. Requires typing, record keeping, and/or word processing. Good communication skills Formal Education and Job-Related Experience: Minimum formal education of a high school diploma or equivalent related experience Minimum of one-year job-related experience License, Registration, and/or Certification Required: CPR Working Conditions and Physical Effort: Stress Load: Regular exposure to stresses Workload Fluctuation: The workload required to perform this job requires ability to adapt to change Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations Physical Effort: Some portions (10- 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day Physical Environment: Some portions (10-50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable Work Schedule: Work regularly requires or varies between early mornings, day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Occupational Risks: Some portions (10- 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials Ergonomics Risks: Some portions (10 - 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality Required Travel: Position does involve limited travel for off-site quarterly meetings. Relocation assistance is not available for this position. Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!
    $16k-28k yearly est. 18d ago
  • Housekeeping Inspector - DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description 6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Position Summary: Responsible for the cleaning and overall appearance of guest rooms, hallways, and public areas while following 6PM Hospitality's Core Values and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Assist the Executive and Assistant Executive Housekeeper with the overall operations of the housekeeping and laundry departments according to 6PM Hospitality' Core Values and 6PM Hospitality standards in their absence. Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure all early outs, late check outs, etc. are taken care of accordingly Stock housekeeping carts with supplies and amenities needed throughout the shift Clean rooms according to 6PM Hospitality and Hilton standards Scrub floor, shower, bathtub, sink, and toilet in bathroom Remove all used guest amenities, linens, and garbage Restock amenities (i.e. coffee, soap, shampoo, etc.) Make beds while checking for damaged or stained linen at the same time Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.) Vacuum/sticky entire bedroom and hallway outside the door to the room Complete extra tasks assigned(hallways, storage, extra items) Return rollaway and cribs with fresh linen to the appropriate storage rooms Transport all dirty laundry to the laundry rooms Sort dirty laundry according to type, while looking for stained linen at the same time and keeping those separate Inspect for safety and report any maintenance issues to the Executive or Assistant Executive Housekeeper Report any special room issues (i.e. damage, smoke, pets, etc.) to the Executive or Assistant Executive Housekeeper Report all missing or broken, and lost and found items to the Executive or Assistant Executive Housekeeper Communicate to Executive or Assistant Executive Housekeeper when rooms are cleaned Ensure that all standards set by 6PM Hospitality and Hilton are being followed at all times, while also maintaining a maximum of 30 min clean time per checkout and 15 min per stayover. Assist in keeping all storage rooms organized Perform the following when the Assistant and Executive Housekeeper is off, or as needed: Print off housekeeping task sheets for the day and assign to the housekeepers scheduled, making note of any late checkouts. Also assign hallways and extra tasks Collect, record, and store all lost and found items as soon as they are recovered. Items must be kept for 90 days Enter all clean rooms into the computer system Inspect all due out rooms to ensure the cleanliness exceeds 6PM Hospitality and Hilton standards When a problem is found in a room, the housekeeper must be sent back to correct it immediately, with guidance if needed Inspect for safety issues and report any maintenance issues to the maintenance department Report any special room issues (i.e. damage, smoke, pets, etc.) to the Operations Manager or General Manager for charges to be applied Assist in checking ALL vacant and inspected rooms every day, looking for any issues that need to be addressed Communicate regularly with the front desk to ensure all early outs, late check outs, etc. are taken care of accordingly Maintain a positive attitude throughout the shift, and keep Team Member morale high Follow all 6PM Hospitality Processes Exhibit regular and recurrent attendance records Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret / extract information May require record keeping Requires good communication skills Formal Education and Job-Related Experience: 1 year job experience preferred Bloodborne Pathogens License, Registration, and/or Certification Required: Bloodborne Pathogens Working Conditions and Physical Effort: Stress Load: Regular exposure to stresses Workload Fluctuation: The workload required to perform this job requires ability to adapt to change Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day Physical Environment: Some portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Occupational Risks: Some portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials Ergonomics Risks: Some portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality Required Travel: Position does not require travel to other 6PM Hospitality properties or client locations. Work is completed on the property. Relocation assistance is not available for this position. Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!
    $36k-43k yearly est. 17d ago
  • Cook at DoubleTree by Hilton Hotel Holland

    Doubletree By Hilton Hotel Holland 3.9company rating

    Holland, MI job

    Job Description Start the day with fresh prep, quality ingredients, and food you're proud to serve. At DoubleTree by Hilton Holland, our kitchen team plays a critical role in the guest experience. From breakfast service to evening dining, our Cooks help deliver the consistency, quality, and care that guests expect from the Hilton brand. We're looking for a dependable, detail-oriented Cook who takes pride in their work and thrives in a team-focused kitchen environment. Weekend availability is required, specifically Saturday and Sunday. Morning and evening shifts are available. Full-time or part-time availability can be discussed during the interview. What You'll Be Doing: Prepare menu items according to established recipes and quality standards Execute food orders accurately, efficiently, and with attention to presentation Maintain a clean, organized, and food-safe kitchen at all times Demonstrate knowledge of the menu and ingredients Stock, prep, and maintain assigned stations throughout the shift Inspect all food leaving the kitchen to ensure it meets standards Follow proper food handling and storage procedures in compliance with federal, state, and local regulations Assist with prep lists, inventory, and supply needs as required What We're Looking For: A reliable, team-oriented individual with a strong work ethic Ability to work in a fast-paced kitchen environment Commitment to cleanliness, food safety, and consistency Prior kitchen experience preferred, but not required. Training is provided. Availability to work weekends is a must Why You'll Love It Here: Competitive pay based on experience Hilton team member travel discounts worldwide Supportive leadership and clear expectations A stable, professional kitchen environment with room to grow Join a team where your work directly impacts the guest experience and where consistency, quality, and teamwork matter every day. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $33k-39k yearly est. 14d ago
  • PT- Night Auditor- DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description 6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Position Summary: The Night Auditor position is responsible for providing strong sales techniques and excellent guest service, according to 6PM Hospitality's Core Values, 6PMHospitality Partners LLC and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Responsibilities: Report to work in uniform presented professionally, neat, and clean. Greet all guests in a friendly, positive manner. Greet all guests within a 15-foot radius of you. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Consult with 2nd shift about the occurrences of the evening Record any special needs or requests and unique occurrences throughout the shift in Quore. Communicate any unordinary occurrences to the next shift. Communication is instrumental in smooth operations Record any special requests, early arrivals, late departures, and stayover requests on the Housekeeping Pass-on log. Run night audit reports and follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations Utilize Hilton Help desk phone line when necessary Investigate out of balance situations and correct. Sweep behind workstation at the end of shift Maintain an organized and clean dry storage and music room closet area. Dispose of any and all trash and broken-down boxes. Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department Manager or AGM/GM. Complete any required Annual compliance training according to 6PM Hospitality Partners LLC and Hilton standards, with documentation of training being completed. Stay knowledgeable of all emergency procedures and aware of how to handle each situation. Responsible for the settlement and reconciling of guest accounts and paperwork and emailing receipts Balance cash drawer and make appropriate cash drops, record any inconsistencies Provide excellent guest service: Supply information to guests regarding hotel services, and amenities, offer suggestions and maps Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, and entertainment. Be knowledgeable of the downtown Holland area Handle all guest concerns and be able to problem solve in a tactful, professional manner Handle all Maintenance requests by first assessing the situation and fix if able to. If unable to, contact on-property maintenance to assist with request. Maintain open lines of communication between all departments within the hotel Exhibit regular and recurrent attendance records Follow the “Call Off Policy” listed in your handbook for any necessary call outs Other duties as requested by management/supervisors/leads Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Excellent typing speed, record keeping, and word processing skills. Excellent communication skills. Must be able to operate Microsoft Edge, Microsoft Word, and Microsoft Excel. Must be knowledgeable in accessing shared computer drives and know how to operate basic email functions. Knowledge of using a printer and scanner. Excellent problem-solving skills. License, Registration, and/or Certification Preferred: CPR TIPS (Able to become certified upon hire Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!
    $27k-32k yearly est. 28d ago
  • Banquet Houseperson - DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description 6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Position Summary: A Banquet Houseperson is responsible for setup/breakdown banquet team is responsible for ensuring smooth execution of events, from initial setup to final breakdown. This position plays a crucial role in creating a positive guest experience during banquets, weddings, conferences, and other special occasions. This position is expected to uphold 6PM Hospitality LLCs' Core Values, and 6PM Hospitality LLCs and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Perform both set up and break down activities for events in the hotel, as well as activities during events as well. Set-Up: Prepare banquet rooms according to event specifications (e.g., glassware, service ware, linen). Arrange place settings, table placement, and tablecloths. Set up buffets if required. Retrieve clean linen and skirting and stock in storage area Pick-up and delivery all boxes and materials (flip, charts, easels, blackboards, ) for function Attend pre-event meetings to understand function particulars and guest expectations. Retrieve clean linen and skirting and stock in storage area Ensure event space set up tasks are completed before guests arrive. Use care when assembling an event, ensuring equipment is not broken or damaged. If damage or breakage occurs, it must be immediately reported to supervisor or manager. Pick-up and delivery all boxes and materials (flip, charts, easels, blackboards, etc) for function During the Event: Greet and welcome guests courteously. Handle guest requests promptly or seek assistance from supervisors. Stay focused, move freely, and anticipate guest needs. Communicate effectively with team members. Other duties as assigned by management Breakdown: After the event, break down the banquet area. Collect tablecloths and linens for laundry. Ensure proper storage of equipment. Show courtesy and respect to all attendees. Breakdown must occur only after every guest has left the event. Proactive approach when interacting with guests, co-workers or vendors Use care when disassembling an event, ensuring equipment is not broken or damaged. If damage or breakage occurs, it must be immediately reported to supervisor or manager. Other duties, as assigned, by management. Position Requirements: Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Excellent communication skills Excellent teamwork skills and ability to work in group settings Formal Education and Job-Related Experience: High School Diploma or equivalent is required License, Training, and/or Certification Required: CPR Training Working Conditions and Physical Effort: Stress Load: Regular exposure to stresses Workload Fluctuation: The workload required to perform this job requires ability to adapt to change Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day Physical Environment: Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable Work Schedule: Work regularly requires full-time evening assignments but varies according to business demands and needs. Days, overnights, holidays, and weekend assignments are required. Occupational Risks: Some portions (10- 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials Ergonomics Risks: Some portions (10- 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality Required Travel: Position does require travel to other 6PM Hospitality properties, client locations, or other locations. Relocation assistance is not available for this position. Relocation assistance is not available for this position. Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!
    $27k-35k yearly est. 22d ago
  • On Call/Part Time Banquet Bartender -DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description 6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Position Summary Bartenders are responsible for running the bar while exhibiting professional customer service that exceeds a guest's expectations while demonstrating 6PM Hospitality's Core Values, 6PM Hospitality Partners, LLC. and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions Initiate conversations with guests, anticipate guest's needs and seek opportunities to build relationships and create a memorable interaction Verify the customers' ages Mix traditional and creative cocktails according to specified recipes Processes payments Clean glasses and bar utensils Prep fresh garnishes for shift Setup and maintain a clean and organized bar Stock ice and glassware and supplies Make suggestions based on customer tastes and preferences Record and balance cash receipts and prepare cash deposits Open and maintain tabs throughout their shift Build a rapport with regular customers to create a positive atmosphere Knowledge of applicable laws and regulations Knowledge of mixology for traditional and creative cocktails Understanding of unique and complementary flavor pairings Impeccable customer service and social perceptiveness Ability to evaluate customer satisfaction and be responsive Ability to enforce company policies regarding the consumption of alcohol Other responsibilities as assigned by manager or supervisor. Position Requirements: Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. Requires typing, record keeping, and/or word processing Excellent communication skills are a must Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma Minimum of one-year job-related experience. Bartending school graduate required License, Registration, and/or Certification Required: ServSafe TIPS Certification CPR Working Conditions and Physical Effort: Stress Load: Regular exposure to stresses Workload Fluctuation: The workload required to perform this job requires ability to adapt to change Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations Physical Effort: Some portions (10- 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day Physical Environment: Some portions (10-50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Occupational Risks: Some portions (10- 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials Ergonomics Risks: Some portions (10 - 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality Required Travel: Position does involve limited travel for off-site quarterly meetings. Relocation assistance is not available for this position. Relocation assistance is not available with this position. Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!
    $23k-36k yearly est. 22d ago
  • General Manager

    Marriott International 4.6company rating

    Battle Creek, MI job

    Additional Information: This hotel is owned and operated by an independent franchisee, Amerilodge Group LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Courtyard by Marriott in Battle Creek, Michigan is hiring for our next General Manager! We are looking for someone with previous Marriott experience to lead out team to success. Our hotel is conveniently located in Battle Creek on Harper Village Drive, close to attractions including Kellogg Arena, Firekeepers Casino, Denso, shopping and more! As our new General Manager, you will work with our Management team and staff to help our Bistro, Housekeeping, Front Desk and other team members meet our guests expectations and brand standards on a regular basis. If this sounds like your next career opportunity, apply today! General Manager We are on the lookout for true leaders. We need a new General Manager to take the top job and make it their own. Taking ownership of the day-to-day hotel direction, maximizing financial returns, driving people development and empowering our team to create memorable guest experiences every step along the way. A little taste of your day-to-day Every day is different, but you will mostly be: * Developing & implementing programs and initiatives to increase team engagement and achieve against performance and development goal's * Maintaining compliance with all required company, brand and service standards - collaborating with co-workers to exceed guest expectations * Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities * Leading annual capital, cash flow and sales and marketing plans to accurately forecast budgets * Driving revenues, future profitability and maximum return on investment What you can expect from us We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. We are always excited to meet new people and help them feel welcome in our place of employment! We look forward to talking to you about the opportunities we have available! What we need from you * Previous Hotel Management Experience is required. Preferrably at a Marriott hotel. * Excellent communication, problem solving, reasoning and motivational skills * Working knowledge of hotel property management systems like those used at Marriott are beneficial As a General Manager with Amerilodge Group, you will be eligible to take part in a Comprehensive Benefit Plan with the company. You will be eligible for our Medical, Dental, and Vision insurance, along with STD/LTD, and Life Insurance. In addition, you will accrue 2 weeks of Paid Time Off during the year to maintain your work/life balance. We also offer Employee Brand Discounts, Employee Referral Bonuses, and an Employee Assistance Plan. Starting at $60,000 per year This company is an equal opportunity employer. frnch1
    $60k yearly 6d ago
  • Line Cook - DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description 6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Position Summary: Line cooks are responsible for preparing food items required for all dining room orders while following local health department standards, 6PM Hospitality's Core Values, 6PM Hospitality and Hilton standards, and local health department standards as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Collect food and beverage products and small wares required for item preparation Operate food production equipment according to manufacturer's instructions Carefully follow standard recipes while preparing assigned items Notify supervisor of expected shortages and excesses Ensure that assigned work areas and equipment are clean and sanitary Assist supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station and keep things neat and clean Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Follow all 6PM Hospitality Processes Other duties as requested by management Relocation assistance is not provided for this position Position Requirements: Formal Education and Job-Related Experience: License, Registration, and/or Certification Required: ServSafe certification preferred Working Conditions and Physical Effort Stress Load: Regular exposure to stresses Workload Fluctuation: Manual Skills: Some portions (10 - 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day Physical Environment: Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs Occupational Risks: Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials Ergonomics Risks: Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, hot temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures Safety: Responsible for adhering to all safety policies and procedures of 6PMHospitality Required Travel: Position does not require travel to other 6PM Hospitality properties or client locations. Work is completed on the property Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!
    $32k-38k yearly est. 2d ago
  • Housekeeper - DoubleTree by Hilton Battle Creek

    Doubletree By Hilton Battle Creek 3.9company rating

    Battle Creek, MI job

    Job Description 6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Housekeeper Position Summary: This position is responsible for the cleaning and overall appearance of guest rooms, hallways, and public areas while following 6PM Hospitality's Core Values and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: · Report to work in uniform presented professionally, neat, and clean · Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued · Anticipate and meet the needs and expectations of our guests, then go one step further · Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure all early outs, late check outs, etc. are taken care of accordingly · Stock housekeeping carts with supplies and amenities needed throughout the shift · Clean rooms according to 6PM Hospitality and Hilton standards Scrub floor, shower, bathtub, sink, and toilet in bathroom Remove all used guest amenities, linens, and garbage Restock amenities (i.e. coffee, soap, shampoo, etc.) Make beds while checking for damaged or stained linen at the same time Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.) Vacuum/sticky entire bedroom and hallway outside the door to the room Complete extra tasks assigned(hallways, storage, extra items) · Return roll-aways and cribs with fresh linen to the appropriate storage rooms · Transport all dirty laundry to the laundry rooms · Sort dirty laundry according to type, while looking for stained linen at the same time and keeping those separate · Report any special room issues (i.e. damage, smoke, pets, etc.) to the Executive or Assistant Executive Housekeeper · Report all missing or broken, and lost and found items to the Executive or Assistant Executive Housekeeper · Communicate to Executive or Assistant Executive Housekeeper when rooms are cleaned · Ensure that all standards set by 6PM Hospitality and Hilton are being followed at all times, while also maintaining a maximum of 30 min clean time per checkout and 15 min per stayover. · Assist in keeping all storage rooms organized · Maintain a positive attitude throughout the shift, and keep Team Member morale high · Follow all 6PM Hospitality Processes · Exhibit regular and recurrent attendance records · Other duties as requested by management Position Requirements: Requires ability to interpret / extract information. May require record keeping. May have need for good communication skills Working Conditions and Physical Effort: Stress Load: Regular exposure to stresses Workload Fluctuation: The workload required to perform this job requires ability to adapt to change Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day Physical Environment: Some portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Occupational Risks: Some portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials Ergonomics Risks: Some portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA No relocation assistance is provided for this position. Apply today to be part of an excellence driven team!
    $32k-46k yearly est. 23d ago
  • Guest Services Rep Part Time-104020

    Extended Stay America 4.5company rating

    Extended Stay America job in Wyoming, MI

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $23k-27k yearly est. 42d ago

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