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Field engineer vs service engineer

The differences between field engineers and service engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field engineer, becoming a service engineer takes usually requires 4-6 years. Additionally, a service engineer has an average salary of $87,151, which is higher than the $71,874 average annual salary of a field engineer.

The top three skills for a field engineer include customer service, customer satisfaction and project management. The most important skills for a service engineer are customer service, infrastructure, and cloud.

Field engineer vs service engineer overview

Field EngineerService Engineer
Yearly salary$71,874$87,151
Hourly rate$34.55$41.90
Growth rate3%2%
Number of jobs86,015143,806
Job satisfaction3-
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 57%
Average age4541
Years of experience26

What does a field engineer do?

A field engineer's role will vary on the industry or line of work involved. However, the primary responsibility will mostly revolve around handling equipment and machinery, ensuring that they function effectively and safely. It is also the task of a field engineer to oversee the workflow and workforce, giving directions and recommendations when necessary. Furthermore, a field engineer must develop strategies and plans to improve the site's efficiency, produce progress reports, and coordinate with other workers.

What does a service engineer do?

A service engineer is responsible for assisting the customers' concerns regarding the products and services offered by the company through technical support solutions. Service engineers conduct preventive maintenance, upgrade systems to boost optimal performance, create product manuals, record the occurring issues, perform adjustments on the systems infrastructure, identify business opportunities to generate more revenues, and analyze current market trends to meet client demands. A service engineer must have excellent communication skills, including extensive knowledge of the technology industry and network systems.

Field engineer vs service engineer salary

Field engineers and service engineers have different pay scales, as shown below.

Field EngineerService Engineer
Average salary$71,874$87,151
Salary rangeBetween $51,000 And $99,000Between $62,000 And $122,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateWashingtonCalifornia
Best paying companyMetaThe Citadel
Best paying industryEnergyTechnology

Differences between field engineer and service engineer education

There are a few differences between a field engineer and a service engineer in terms of educational background:

Field EngineerService Engineer
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 57%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeMassachusetts Institute of TechnologyMichigan Technological University

Field engineer vs service engineer demographics

Here are the differences between field engineers' and service engineers' demographics:

Field EngineerService Engineer
Average age4541
Gender ratioMale, 92.7% Female, 7.3%Male, 91.8% Female, 8.2%
Race ratioBlack or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.5% Asian, 14.3% White, 64.4% American Indian and Alaska Native, 0.2%Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 8.9% Asian, 13.2% White, 69.9% American Indian and Alaska Native, 0.1%
LGBT Percentage6%5%

Differences between field engineer and service engineer duties and responsibilities

Field engineer example responsibilities.

  • Promote from original position as a staff engineer managing a variety of geotechnical engineering activities to a field engineer inspector position.
  • Assign IP addresses to the correct users.
  • Install VMware servers and configure to customer needs.
  • Recommend improvements to HSE tools, processes, and policies.
  • Operate, troubleshoot and maintain million-dollar MX-20HD camera surveillance systems.
  • Install boards and drives, as well as windows operating system.
  • Show more

Service engineer example responsibilities.

  • Lead FDA remediation upgrade of medical infusion pumps used in hospitals and clinics nationwide.
  • Expand responsibilities include testing applications on newly update managed desktop image.
  • Manage RF servers and performing network troubleshooting and preventative maintenance on network elements.
  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Develop Perl scripts to automate object model and functional mapping into the application metadata and database.
  • Perform installations of operating systems such as VMWARE, Linux and windows.
  • Show more

Field engineer vs service engineer skills

Common field engineer skills
  • Customer Service, 9%
  • Customer Satisfaction, 8%
  • Project Management, 6%
  • Azure, 6%
  • Technical Support, 5%
  • Test Equipment, 4%
Common service engineer skills
  • Customer Service, 7%
  • Infrastructure, 7%
  • Cloud, 7%
  • Technical Support, 5%
  • Java, 4%
  • Database, 4%

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