Customer Service Representative 1
Finance service representative job in Gulfport, MS
Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Service Rep fill a 1-year assignment in the Gulfport, MS area.
This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.
Job Title: Customer Care Representative 1
Work Location: Gulfport, MS
Estimated Start Date: 1/12/2026
Estimated Duration of Job Assignment: 12/31/2026
Overview
Our team of Customer Service Representatives assists customers Monday-Friday 7 a.m. - 7 p.m. (subject to change based on the needs of the business). We also provide 24/7 support for outages and emergencies. Our team is the best in class at helping our customers during major storms. As such, weekends and holiday work will also be required as needed to support storm restoration and emergency activities. We value our customers and are looking for team members that are committed to delivering world-class value in each customer interaction. On a typical day, our consultants can have a conversation with customers about starting, stopping, or transferring their service, discussing payment options, offering personalized energy-related products and services, reporting emergency situations, and other general inquiries.
Role
We take pride in serving our customers and communities and expect our team members to do the same. If you are honest, dependable, and excel in serving others, you will find this role fulfilling and impactful. We're looking for candidates who are:
Excited to be a part of a team.
Naturally curious and take pride in resolving issues.
Kind and efficient
Empathetic and resourceful
Willing to make important decisions.
Excellent at figuring out solutions to problems.
Dependable and possess the resilience to work diligently, even in challenging circumstances.
Self-aware and have the drive to take ownership of their career.
If you are dedicated to delivering excellent customer service to customers with high expectations, we encourage you to apply. We provide training, a supportive environment for learning and growth, top pay and benefits, and a culture that is built on the highest standards of customer service. This position is located in Gulfport, MS and on-site reporting is required.
Job Responsibilities
Explaining billing issues and understanding common causes of high bills
Initiating transferring and disconnection of electric service while offering products and services that meet our customers' needs.
Discussing general customer inquiries
Discussing rate options and educating customers about their energy usage
Assisting customers with setting up payment arrangements through our self-serve channels
SKILL SETS & EXPERTISE:
Functional Expertise
Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, offer solutions, and educate customers on payment options.
Process service orders.
Respond to service and rate questions as well as billing inquiries.
Update and maintain customer Personally Identifiable Information (PII)
Adhere to established policies, procedures and quality standards for work performed.
Report service disruptions (i.e., system outages and technical issues)
Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.
Clearly document all customer interactions
Accountable for consistently meeting individual performance metrics including call handling and call quality expectations.
Business Acumen:
Must be able to work in a 24/7 working environment, where shifts change due to business needs and seasons.
Must be able to work required overtime and fulfill on-call obligations.
Maintain working knowledge of all company products and services.
Responsible for maintaining the security of customer records.
Engagement:
Participate in activities designed to improve customer satisfaction and business performance.
Manage peer relationships in a manner that supports trust and teamwork.
Is this position supporting a government-related project? No
Does worker require NERC/CIP access? No
This position does not require driving (excluding commute)
This position does not require personal protective equipment
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650
Financial Service Representative l Diamondhead 5045
Finance service representative job in Diamondhead, MS
JOIN THE EXTRAORDINARY TEAM AT JEFFERSON FINANCIAL FCU A DIVISION OF KEESLER FEDERAL CREDIT UNION
EXTRAORDINARY BENEFITS:
Medical, dental, and vision insurance
Short Term & Long Term Disability Benefits
Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
Employee and Dependent Life Insurance
401(k) Retirement Plan with 100% match on the first 5% contributed by you
Paid Leave
11 Paid Holidays
Tuition Reimbursement
Competitive Scholarships
EAP (Employee Assistance Program)
WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS
Position: Financial Services Representative I (FSR I)
Department: Retail Operations
Reports To: Branch Manager
FLSA: Non-Exempt
SUMMARY
Under general supervision, but following established policies and procedures, is responsible for creating, opening, and processing new consumer & business member accounts and cross selling services to members. Explains products' and/or services' value, benefits, features, rates and fees to members. Using the AIDINC process as outlined in The Member Advantage (TMA) training, is responsible for conducting a high quality interview with members and potential members to satisfy their needs. Through the use of the Opening Act (OA) system, creates membership, new account, and deposit services in Symitar. Also uses Opening Act to build and submit loan applications to Central Lending Decision Makers for a decision. If an application is immediately approved by the system, (under the guidance of the Branch Manager, Assistant Branch Manager, or Loan Officer), takes steps to disburse the loan. Represents the credit union in a professional, friendly, courteous manner. Gives prompt, efficient, and accurate service in the processing of all transactions. Stays current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns.
ESSENTIAL FUNCTIONS
Using Opening Act and/or Symitar, opens and processes required documentation for all types of consumer & business deposit accounts including individual retirement accounts and certificates of deposit.
Orders and statuses ATM and Debit cards through Card Creation Wizard or utilizes Card@Once to provide members with ATM and Debit cards instantly. Handles ATM and Debit card disputes and fraud disputes.
Conducts quality interviews with members using the AIDINC system to meet member needs through credit union products and services.
Within the scope of an FSR I authority, accepts deposits and payments and performs withdrawals or loan advances. These transactions are performed on a variety of transaction and savings products as well as a variety of loan types, including credit cards. At the conclusion of a member interaction, reads back members' receipts in order to verify and finalize the accuracy of the transaction.
Within the scope of an FSRI authority, maintains control of cash by double counting all cash received and disbursed, or being diligent as the 2
nd
party in any dual control procedure.
In opening new accounts, verifies checks for deposit are made payable to parties presenting them for negotiation, properly endorsed, and deposited in accordance with credit union policy, for new accounts and, if applicable, Reg CC. A determination of collectability based on the actual check and the member presenting the item may require an extended hold. Utilizes True Checks within prescribed guidelines.
Provides account information such as current balances, transaction history, dates & amounts of deposits and loan pay-offs (excluding business loans), only for the member account owner(s) for consumer & business accounts.
Works to resolve members' concerns, complaints, discrepancies, and problems through use of available resources, effective use of KFCU computer systems and product knowledge. Refers problems through the chain-of-command for resolution. Utilizes the Synapsys CRM to effectively track member concerns.
Uses Opening Act system and the AIDINC process to complete quality consumer & business loan applications over the phone or in person. The goal of the loan application interview is to meet member needs and minimize pending applications.
Routes the loan applications and any supporting documentation to Central Lending Decision Makers for disposition via Opening Act Priority 1 or Priority 2 queue.
In the event of a declined loan, the FSR I clearly communicates the decision and how it was determined to the member in a positive and tactful manner. The FSR I should be able to advise the borrower(s) on proactive steps they can take to hopefully improve their prospects on their next application or improve their credit score.
Upon loan approval, disburses the loan in accordance with guidelines and procedures. Ensures that all paperwork and documents for closure of loan are correctly completed. The goal in loan closing is to ensure that the member and KFCU are fully protected. It is imperative that any collateral offered for security has KFCU listed as lienholder, the member is aware of their requirement to maintain collateral insurance, and the terms to avoid defalcation are fully understood by the borrower(s).
Like a concierge and utilizing TMA behavioral styles as a guide, provides insightful guidance and assists members through the process of opening deposit accounts, loans and other services using the AIDINC process.
Consistent with the view that Sales is Service and Service is Sales, strives to exceed the goals set by the credit union with regard to member service and sales of all products and services offered by the credit union.
Upholds all member information in the strictest confidence.
Accurately interprets the Fair Credit Reporting Act as it applies to credit union loans.
Completes, with an acceptable grade, all training for this position as directed by management and actively participates in training classes.
In support of marketing campaigns such as Auto Loan Refinance or new member onboarding, makes outbound phone calls to contact members in regards to products or services for which the member qualifies. Effectively uses TMA skills to open new products and services for membership.
Maintains proficiency in Symitar, COWWW, Synergy, Synapsys CRM, Outlook, Microsoft Office, Opening Act and any other computer systems necessary to perform the job satisfactorily.
Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Red Flag Program and REG CC.
Utilizes The Member Advantage AIDINC system to identify potential member (internal or external) service needs which can be met through the sale of credit union products and services, or adherence to the department's policy and procedures. This can be affected through direct sale and in many cases referral to another team member. Effective use of the Synapsys CRM to create, monitor, and manage sales and referrals is required for consumer & business accounts.
Provides merchant referrals directly to the merchant for business accounts.
Other Duties and Responsibilities:
Maintains branch office equipment and supplies necessary to keep office working efficiently.
Assists in balancing the ATM as directed by the Branch Manager or Assistant Branch Manager.
Assists in the balancing of Night Depository as directed by the Branch Manager or Assistant Branch Manager.
Miscellaneous duties as assigned.
KNOWLEDGE & SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
A high school education or GED.
Community college coursework is desired.
Experience and Other Requirements:
One year to three years of similar or related experience.
Completion of Lending Class, New Accounts training, and Teller training through the KFCU Training Department required.
Must possess ability to operate computer terminal, computer printers, calculator, fax machine, copier, telephone, fax machine, currency counter, and copier with accuracy and attention to detail.
Must possess and exhibit an outgoing personality, helpful member service attitude and an ability to sell credit union products and services.
Must possess strong basic math skills, accuracy and attention to detail
Must demonstrate an ability to understand and implement changing policies and procedures.
Must be knowledgeable of teller transactions relevant to the position.
Must maintain confidentiality and dependability.
Exceptional oral and written communication skills required.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Computer Skills:
Extensive use of personal PC required.
Must be proficient in Microsoft Word, Excel, as well as use of internet and e-mail.
Must be able to navigate the internet to search for data and be able to complete online forms.
Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media.
Must be familiar with home banking and bill paying services.
Certificates, Licenses and Registrations:
Must actively participate in and successfully complete The Member Advantage (TMA) training within 9 months of employment.
Must actively participate in and successfully complete TMA Annual Accelerator training classes.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive use of desktop computer is required. The noise level is that of a normal office environment.
DECLARATION: The human resources department retains the sole rights and discretion to make changes to this job description.
#HPIND
Lumber Trader
Finance service representative job in Fairhope, AL
Job Description
DUTIES AND RESPONSIBILITIES:
Performs customer interaction by making outgoing calls and receiving incoming customer calls/emails daily.
Sources new sales opportunities through inbound and outbound prospecting calls and emails.
Understands accounts, identifies key players and generates interest.
Generates new business and ensures growth of existing accounts, strengthens mill footprint and growth.
Gains and retains extensive product knowledge as well as detailed comprehension of customer requirements.
Prepares and sends valuable offers daily.
Engages in quotation and flexible price negotiation for transactional orders in order to satisfy customer needs while maximizing profit including but not limited to Forward Pricing for hedge-fund customers.
Executes timely and accurate trades based on market data, movement and prices.
Provides competitive market intelligence and insights to prospects and customers.
Enters orders for all types of sales, including inventory, directs, back-to-back, forward and block business on both delivered and customer pick-up basis.
Purchases product for various types of sales.
Handles inbound calls and provides callers with product and service information.
Fields customer support calls, following up on matters such as deliveries, claims, returns and other customer requests.
Financial Services Representative
Finance service representative job in Saraland, AL
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $16-$18
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyRepresentative, Customer Service
Finance service representative job in Biloxi, MS
ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:
EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
The Customer Service Representative is to provide customer service with customer recognition to everyone.
LOCATION AND SCHEDULE
Keesler AFB - On-Site
Schedule: Part-time (20-30 hours/week)
KEY RESPONSIBILITIES
Responsible for all customer service functions with customer recognition and interface the most critical element.
Accurate computerized checkout
Requires excellent communication skills
Requesting and identifying material from the warehouse and shelf stocking.
Store cleanliness both in and outside.
Other duties as requested by Manager and/or Assistant Manager
QUALIFICATIONS
High school graduate with one year relevant work experience.
Basic retail knowledge. Accuracy with computerized checkout systems.
Requires excellent communication skills.
Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why LCI?
Purpose-driven company driven by principles, not profit
Reach your highest potential: upward mobility, rewarded through hard work
Competitive salary and compensation
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)
Customer Service Representative
Finance service representative job in Gulfport, MS
EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career.
Job Description
FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING
ARE YOU LOOKING FOR SOMETHING NEW?
We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn.
EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED.
EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun!
Qualifications
THE PROPER CANDIDATE WOULD HAVE:
- Excellent verbal & written communication skills and the willingness to learn
- Must be a team player and work well with others
- Great customer service skills
- Effective listening skills
- Enthusiastic personality!
EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED:
- Customer Service
- Work in the restaurant industry
- Retail/Sales
- Marketing/Advertising
- Promotions
- Management/Leadership Skills
Additional Information
At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
Customer Service Representative - Mobile
Finance service representative job in Mobile, AL
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep(05832) - 7449 Airport Blvd
Finance service representative job in Mobile, AL
🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job Description
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.
WHAT DO CSRs DO?
· Provide a fun, happy, and exciting environment for our Customers while taking orders.
· Uphold and represent a rock-solid brand image.
· Ensure our stores are kept clean and sanitized for our Team and Customers.
· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.
· Provide amazing Customer service.
· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· Demonstrate your own style while working in a diverse work environment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store.
WHAT'S IN IT FOR YOU?
· Join a winning Team who is the best pizza company in the world & in every neighborhood!
· Complete all RPM world class training programs to ensure you are set up for success in your role.
· Work flexible fun hours and enjoy great product discounts.
· Opportunity to continue your development through RPM Pizza College.
· This is the first step for many to owning your own Dominos store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly (meaning hours vary by week) position with competitive pay.
· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
· 401K program available.
Qualifications
HOW CAN YOU QUALIFY?
· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
· Strong communication and basic math skills to count change.
· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
· Apply on jobs.dominos.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
Cage Main Banker
Finance service representative job in Biloxi, MS
Overview The Player Services Lead Representative is responsible for assisting the Player Services Management Staff in the successful operation of Player Services Department. Representative is responsible for assisting the frontline representatives in accurate accounting of all financial transactions handled at the casino cage and assisting the guest to ensure an enjoyable gaming experience. Responsibilities Responsible for overseeing the Player Services operation. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Assisting representatives, other departments and guests throughout shift. Printing player cards, entering and retrieving information for new and existing accounts. Review financial data and verify paperwork. Ensuring that all state and federal guidelines for casino banking are followed. Maintain a clean, safe, hazard-free work environment within area of responsibility. Perform other duties as assigned. Qualifications Two years' experience as cashier, player services operations, or banking with a high school diploma or GED equivalent. Valid gaming license by the state. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and team work. Ability to maintain strict confidentiality relative to financial data and marketing plans. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. Pay Range USD $15.00 - USD $15.00 /Hr. Tipped Position This position does not earn tips
Two years' experience as cashier, player services operations, or banking with a high school diploma or GED equivalent. Valid gaming license by the state. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and team work. Ability to maintain strict confidentiality relative to financial data and marketing plans. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Personal Banker
Finance service representative job in Gulfport, MS
What The Role Is As a Personal Banker you will provide the best-in-class service by processing routine banking transactions while also developing deep customer relationships and a thoughtful understanding of their needs. Through relationship building, you will identify and offer the best and most appropriate personal business financial products and services along with educating your customers on alternative and convenient transaction channels. Personal Banker II team members will be cross-functional in a universal banking model to assist clients with a myriad of needs. This position requires travel to branches as needed within the market.
How You Will Make An Impact
* Support the transactional needs of the banking center and other lines of business, as well as identify opportunities to deepen customer relationships.
* Open and process moderate to complex and consumer and basic small business deposit accounts, providing appropriate solutions/services to businesses for managing their cash flow.
* Enjoy working in a team environment with frequent interactions with fellow teammates and customers.
* Limited origination of simple consumer lending products such as personal loans and credit cards.
* Educate customers on other bank channels including online and mobile banking, interactive (Video) tellers and full-service ATMs that provide convenience and value to customers.
* Meet or exceed individual sales/referrals and activity objectives - measured by an individual sales and referral scorecard.
* Cash handling and adherence to proper balancing procedures.
* Review and maintain knowledge of products, fees, policies and current offers to assist customers with consumer or business product suggestions.
* Explore the customer's financial needs and recommend other bank services and refer customers within the branch when appropriate or to other departments when appropriate.
* Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
* Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives.
Who You Are
* Foundational knowledge of sales and service techniques with consumers and small businesses in a structured, goal-based environment preferred.
* Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations.
Education
* High school diploma required; college coursework preferred.
Experience
* Previous banking or demonstrated sales experience in business, retail or other industries preferred.
* 2 + years of cash handling experience in a banking or retail environment preferred.
Characteristics
* Regular and reliable attendance.
* Works cooperatively with others.
This position does NOT require S.A.F.E. registration at the time of employment.
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Member Services Representative
Finance service representative job in Ocean Springs, MS
Part-time Description
Under the direction of the Membership Director in harmony with Christian values of this Association and in accordance with the policies of the Association, the Member Services Representative will be directly responsible for providing the highest quality service to members and the community.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. This includes providing excellent member service by greeting members by name, welcoming guests, scanning members' cards, monitor and control access to the facility, process membership sales, provide tours to prospective members, register member for programs, and troubleshoot member issues.
Answer phones in a polite, professional manner, ensuring calls are routed to the appropriate departments and messages are accurate and given to the intended person.
Possess a strong understanding of all programs, activities and services, with the ability to provide members detailed, accurate and timely information regarding schedules, cost, wait lists, programs and facility information.
Build relationships with members; help members connect with one another and the YMCA.
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
Handles emergencies as they arise. Complete incident reports as required.
Input memberships, programs and guest information into Daxko in a neat and accurate manner.
Assist in developing and continuously improving the Member Services procedures and policies.
Ensure neatness of Welcome Center, front lobby and maintain coffee station
Various clerical tasks such as copying, filing, phone calls, mailings, stuffing packets, other tasks to be determined by Membership/Associate Executive Director.
Opening and closing of the YMCA building according to established procedure
Opening, balancing, and cashing out cash drawer at the end of each shift according to established procedure
Maintains open availability and scheduling to ensure desk coverage.
Communicates timely with the Member Services Coordinator when scheduling adjustments are needed.
Work as a team member in handling all assigned tasks.
Wear name tag and adhere to dress standards at all times.
Applies all YMCA policies dealing with member services.
Performs other duties as assigned.
Ability to work nights and weekends.
YMCA COMPETENCIES:
Mission Advancement:
Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration:
Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness:
Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth:
Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Requirements
QUALIFICATIONS:
Certifications required within 60 days of hire: CPR/AED, and First Aid.
Complete Leader Certification on LINK within the first 6 months of employment.
Excellent interpersonal and problem-solving skills.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
Previous customer service, sales or related experience.
Basic knowledge of computers.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee frequently is required to sit and reach, and must be able to move around the work environment.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
The noise level in the work environment is usually moderate.
Salary Description $11.25 an hour
Financial Service Officer
Finance service representative job in DIberville, MS
Navigator Credit Union is currently recruiting for a full time Financial Service Officer. We have FSO positions available in Navigator's MS region. During the interview process a specific location cannot be promised due to business and organizational needs at the time of any potential offer. In this region, we have branches in Gulfport, D'iberville, Ocean Springs, Gautier, Jackson Ave, Hurley, Vancleave and Moss Point. Although a home branch will be assigned, branch employees may be asked to cover at other branches within that region. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401k with a company match, medical, referral bonus, and several other benefits after 30 days employment for our team members including incentive opportunities. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
ROLE:
· Serves as a Financial Advisor responsible for providing financial s solutions which include but are not limited to opening new accounts, referring applications, answering member questions, problem solving, and owning the member experience. Responsible for having conversations with members and prospective members about financial products/services that may save them time, money, or create a convenience. Must maintain a thorough knowledge of all products/services offered by the credit union, including mobile banking and other technical services. Responsible to provide an exceptional member experience and own the member's needs.
DESCRIPTION OF DUTIES:
· Builds relationships with members via several different channels by having effective conversations about banking needs and financial goals. Channels include but are not limited to face to face, over the phone, online banking, electronic communications, and business visits.
· Meets with members for all banking needs from basic transactions to more complex financial needs.
· Responsible for building relationships in the Community and positively representing Navigator Credit Union.
· Assist members by teaching to manage money wisely, make sound financial decisions, and achieve financial stability in life.
· Must be knowledgeable on providing tips/resources on building credit scores, budgeting and helping members set up financial goals.
· Able to have consultative conversations with members to proactively offer Credit Union products and services to have members expand their relationship with the Credit Union. Support and promote the features and benefits of our products and services.
· Performs administrative duties, including system data entry and information retrieval, as need to support members service duties, ensures compliance with Federal and State regulatory statutes, as well as internal policies and procedures.
· Works on special projects and performs other duties as instructed or assigned by the Supervisor.
· Must be able to perform multiple roles within the branch.
· Must display a positive, self-starter disposition when dealing with internal and external members
· Demand of myself, and others, the highest levels of integrity, leadership, accountability and teamwork.
· Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
EXPERIENCE:
· 2+ years' direct customer service experience required
· Sales experience preferred
EDUCATION:
· High School diploma or equivalent is required.
SPECIFIC SKILLS:
· Above average communication skills; verbal and written.
· Must successfully complete financial counselor certification program within first 6 months in position.
· Above average problem solving skills, while understanding ownership of the member experience.
· Self-motivated, trustworthy and a strong work ethic
· Ability to work independently and as part of a team
· Able to speak to various sizes groups
· Able to lead by example
· Ability to work in a fast paced environment while prioritizing tasks and meeting deadlines
· Proven ability to cross sell and achieve established branch and individual goals
ADA REQUIREMENTS:
PHYSICAL REQUIREMENTS:
· Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Sits more than 6 hours a day. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS:
· Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
MENTAL REQUIREMENTS:
· Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Relationship Banker I - Float
Finance service representative job in Mobile, AL
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
Relationship Banker I - Floaters will travel between assigned branch locations
Responsibilities
Identify customer needs and make the appropriate referrals through proactive sales/service efforts
Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
Deliver an exceptional customer experience that follows Trustmark's service standards
Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts)
Balances cash drawer daily for both the cash totals and to ensure appropriate document has been executed
Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales
Making outreach calls to customers and/or prospects
Comply with the bank's guidelines, policies, procedures, and standards of performance
Travel between branch locations
Perform additional duties as assigned
Qualifications
High school diploma or GED
One year of sales or customer service experience (in lieu of experience, Bachelor's degree is acceptable).
Able to use basic math concepts and can handle routine transactions and close out the cash drawer
Exceptional customer service skills with the ability to learn and communicate Trustmark products
Pass appropriate assessment tests related to customer service and math skills
Able to meet sales goals in a retail environment
Basic computer skills and the ability to learn internal technology systems to perform work tasks
Strong interpersonal and communication skills both verbal and written
Time management skills
Detail-oriented with a focus on quality and accuracy
Demonstrate professional appearance and mannerisms as this position works with the public on a daily basis
Experience in maintaining and balancing a cash drawer preferred
Physical Requirements/Working Conditions: Must be able to sit or stand for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Auto-ApplyCommunity Banker
Finance service representative job in Mobile, AL
Provides full-service banking to business clients, providing them with tailored financial solutions like loans, lines of credit, cash management services, and deposit accounts. Key Responsibilities Include
* Develops new relationships through calling on targeted potential clients; uncovers prospect needs for products and services and recommends solutions; develops sales plans and strategies; finalizes and helps structure and close deals with high close rate; answers questions.
* Cross-sells retail, investment, financial, and estate planning services.
* Acts as a financial advisor by educating the customer about financial strategies (e.g. Financial planning, investments, insurance, credit, market trends) based on customer profile and financial plan, and matching customer needs with appropriate products and services.
* Monitors customer information/products, financial plan and market trends to identify new customer needs and opportunities to deliver further customer value.
* Builds and maintains a portfolio mix of targeted high value and high potential clients.
* Performs all other duties as assigned
Qualifications Include
* Bachelor (4-year college) degree and 6-8 years of experience or equivalent combination of
education and experience
* Knowledge of cash flow and business credit underwriting with commercial credit training preferred.
* Ability to work effectively with individuals and groups across the company to manage customer relationships.
* Excellent presentation, verbal and written communication skills.
* Demonstrated business acumen with knowledge of diverse types of businesses, industries, markets, financial and economic concepts.
* Microsoft Office suite
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Member Experience Representative
Finance service representative job in Mobile, AL
Requirements
Minimum qualifications: a high school diploma or equivalent, customer service skills, cash handling, good computer skills (including the ability to use Microsoft Office products and web-based applications), the ability to follow lengthy procedures for account opening, the ability to describe and sell products and services to members, the ability to change focus efficiently in a fast-paced environment, and above all, a desire to help others in your community.
Other preferred qualifications: one to three years of similar or related experience. Bilingual (Spanish) is a plus.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Physical Requirements: During the course of a normal workday, incumbents will sit, stand, walk, see, hear, reach, use gross and fine motor coordination for activities such as using standard office machines, using paper (to include counting cash, sorting and filling paper items, scanning, etc.), and occasionally lift and carry incidental items such as supplies.
Salary Description Min: $15.85 Mid: $19.81 Max: $23.78
Financial Services Representative
Finance service representative job in Mobile, AL
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek's America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. We're seeking an Overstaff Financial Services Representative to join our dynamic team and support multiple branches as needed. In this role, you'll step in where you're most needed, providing exceptional service, building relationships with customers, and helping them achieve their financial goals. As an Overstaff FSR, you're a flexible problem-solver, a trusted team player, and the welcoming face of World Finance wherever you go.
The Overstaff Financial Services Representative (FSR) provides critical onsite support to multiple branch locations within an assigned region. This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals. The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance.
Hourly Pay: $16
What You'll Do:
Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
Guide customers toward upward credit mobility through responsible financial choices.
Deliver top-tier customer service by assisting with questions, concerns, and available products.
Process and prepare loan applications, documents, and renewals accurately.
Take and process customer payments.
Prepare and execute loan closings on current and renewal loans.
Balance assigned cash drawer daily and ensure all transactions are accurate.
Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
Maintain strong customer relationships and represent the company's values in every branch supported.
Collaborate with Branch Managers and team members to meet performance goals.
Other duties include but are not limited to:
Calling approved and unmade applications to close loans daily.
Supporting tax services and helping build tax clientele.
Sending complete and accurate credit denial letters within 30 days from the date of application.
Paying branch expenses as instructed by the Branch Manager.
Travel Requirements & Coverage Area:
Reliable transportation for daily travel to assigned branches and bank deposits.
Daily travel between branches will be required; specific coverage areas can be discussed with the hiring manager.
Team members are compensated for authorized travel time in accordance with company policy, including overtime calculations where applicable.
Mileage reimbursement is provided for business use of personal vehicles, excluding normal commuting.
Experience That Will WOW Us!
Demonstrated self-confidence, organization, and adaptability.
A history of kindness, compassion, and helping others succeed.
A mindset focused on quality, problem-solving, and openness to new ideas.
Team-oriented approach - willing to pitch in, learn, and lead by example.
Basic computer proficiency and comfort learning new systems.
Valid driver's license and access to a dependable vehicle.
Why World?
Growth-minded culture: 80% of our Financial Services Representatives are promoted to management.
Proven career paths: 75% of our Operations Executives began in similar roles.
Community connection: Paid volunteer hours each year to give back.
Comprehensive benefits: Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days.
Work-life balance: Paid holidays, vacation time, and 401(k) with company match.
Belonging & purpose: Join a team built on respect, collaboration, and genuine care.
Be home for dinner: Your life outside of work is a priority.
Make an impact: Help customers build stronger financial futures every day.
Who Is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year. Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services. With 1,200+ branches across 16 states, we're proud to be the financial partner with heart - offering customer-focused service rooted in teamwork, community, and care.
Physical Demands and Working Conditions:
Frequently stationary with regular movement throughout office environments.
Occasional climbing, kneeling, bending, twisting, and reaching.
Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force.
Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
Fast-paced, high-demand environment requiring professionalism and adaptability.
Frequent travel to branch locations; may include extended hours, evenings, or weekends.
Standard indoor office settings with typical noise, lighting, and temperature.
Frequent customer and coworker interaction; must communicate clearly and professionally.
Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
This job description is not intended to be comprehensive. Duties, responsibilities, and activities may change at any time with or without notice as business needs evolve.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyPersonal Banker
Finance service representative job in Mobile, AL
What The Role Is As a Personal Banker you will provide the best-in-class service by processing routine banking transactions while also developing deep customer relationships and a thoughtful understanding of their needs. Through relationship building, you will identify and offer the best and most appropriate personal business financial products and services along with educating your customers on alternative and convenient transaction channels. Personal Banker II team members will be cross-functional in a universal banking model to assist clients with a myriad of needs. This position requires travel to branches as needed within the market.
How You Will Make An Impact
* Support the transactional needs of the banking center and other lines of business, as well as identify opportunities to deepen customer relationships.
* Open and process moderate to complex and consumer and basic small business deposit accounts, providing appropriate solutions/services to businesses for managing their cash flow.
* Enjoy working in a team environment with frequent interactions with fellow teammates and customers.
* Limited origination of simple consumer lending products such as personal loans and credit cards.
* Educate customers on other bank channels including online and mobile banking, interactive (Video) tellers and full-service ATMs that provide convenience and value to customers.
* Meet or exceed individual sales/referrals and activity objectives - measured by an individual sales and referral scorecard.
* Cash handling and adherence to proper balancing procedures.
* Review and maintain knowledge of products, fees, policies and current offers to assist customers with consumer or business product suggestions.
* Explore the customer's financial needs and recommend other bank services and refer customers within the branch when appropriate or to other departments when appropriate.
* Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
* Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives.
Who You Are
* Foundational knowledge of sales and service techniques with consumers and small businesses in a structured, goal-based environment preferred.
* Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations.
Education
* High school diploma required; college coursework preferred.
Experience
* Previous banking or demonstrated sales experience in business, retail or other industries preferred.
* 2 + years of cash handling experience in a banking or retail environment preferred.
Characteristics
* Regular and reliable attendance.
* Works cooperatively with others.
This position does NOT require S.A.F.E. registration at the time of employment.
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Community Banker
Finance service representative job in Mobile, AL
Provides full-service banking to business clients, providing them with tailored financial solutions like loans, lines of credit, cash management services, and deposit accounts.
Key Responsibilities Include
Develops new relationships through calling on targeted potential clients; uncovers prospect needs for products and services and recommends solutions; develops sales plans and strategies; finalizes and helps structure and close deals with high close rate; answers questions.
Cross-sells retail, investment, financial, and estate planning services.
Acts as a financial advisor by educating the customer about financial strategies (e.g. Financial planning, investments, insurance, credit, market trends) based on customer profile and financial plan, and matching customer needs with appropriate products and services.
Monitors customer information/products, financial plan and market trends to identify new customer needs and opportunities to deliver further customer value.
Builds and maintains a portfolio mix of targeted high value and high potential clients.
Performs all other duties as assigned
Qualifications Include
Bachelor (4-year college) degree and 6-8 years of experience or equivalent combination of
education and experience
Knowledge of cash flow and business credit underwriting with commercial credit training preferred.
Ability to work effectively with individuals and groups across the company to manage customer relationships.
Excellent presentation, verbal and written communication skills.
Demonstrated business acumen with knowledge of diverse types of businesses, industries, markets, financial and economic concepts.
Microsoft Office suite
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Relationship Banker II
Finance service representative job in Fairhope, AL
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
Responsibilities
* Identify customer needs and make the appropriate referrals through proactive sales/service efforts.
* Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
* Deliver exceptional customer experience that follows Trustmark's service standards.
* Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts).
* Balances cash drawer daily for both the cash totals and to ensure appropriate documents have been executed.
* Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales.
* Making outreach calls to customers and/or prospects.
* Comply with the bank's guidelines, policies, procedures, and standards of performance.
* Coach and serve as a mentor to Relationship Bankers and Tellers.
* Provide oversight and responsibility to review/approve various transactions to include night drop contracts/logs, ATM deposits, collection items, money orders, official checks, and cash drawers.
* Handle the cash shipment and vault management for a branch.
* Ability to handle the origination of consumer loans.
* Perform additional duties as assigned.
Qualifications
* High school diploma or GED
* 2 years of face-to-face customer service experience, retail sales experience or prior Trustmark Relationship Banker experience with a demonstrated track record of exceeding the individual performance goals.
* Able to learn Trustmark consumer and/or mortgage lending guidelines and process applicable loans within 2 years of employment
* Be able to register with the National Mortgage Licensing System and Registry (NMLS)
* Able to use basic math concepts and can handle routine transactions and close out the cash drawer
* Exceptional customer service skills with the ability to learn and communicate Trustmark products
* Pass appropriate assessment tests related to customer service and math skills
* Able to meet sales goals in a retail environment
* Basic computer skills and the ability to learn internal technology systems to perform work tasks
* Strong interpersonal and communication skills both verbal and written
* Time management skills
* Detail-oriented with a focus on quality and accuracy
* Demonstrate professional appearance and mannerisms as this position works with the public on a daily basis
Preferred:
* Prior supervisory experience in a retail or bank environment
* Prior experience processing consumer or mortgage loans
* 2 years of banking industry knowledge specifically of the Relationship Banker position
Physical Requirements/Working Conditions:
Must be able to sit or stand for long periods of time and use a computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment
Auto-ApplyCommunity Banker
Finance service representative job in Mobile, AL
Provides full-service banking to business clients, providing them with tailored financial solutions like loans, lines of credit, cash management services, and deposit accounts. **Key Responsibilities Include**
+ Develops new relationships through calling on targeted potential clients; uncovers prospect needs for products and services and recommends solutions; develops sales plans and strategies; finalizes and helps structure and close deals with high close rate; answers questions.
+ Cross-sells retail, investment, financial, and estate planning services.
+ Acts as a financial advisor by educating the customer about financial strategies (e.g. Financial planning, investments, insurance, credit, market trends) based on customer profile and financial plan, and matching customer needs with appropriate products and services.
+ Monitors customer information/products, financial plan and market trends to identify new customer needs and opportunities to deliver further customer value.
+ Builds and maintains a portfolio mix of targeted high value and high potential clients.
+ Performs all other duties as assigned
**Qualifications Include**
+ Bachelor (4-year college) degree and 6-8 years of experience or equivalent combination ofeducation and experience
+ Knowledge of cash flow and business credit underwriting with commercial credit training preferred.
+ Ability to work effectively with individuals and groups across the company to manage customer relationships.
+ Excellent presentation, verbal and written communication skills.
+ Demonstrated business acumen with knowledge of diverse types of businesses, industries, markets, financial and economic concepts.
+ Microsoft Office suite
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.