Finance service representative jobs in Lynchburg, VA - 288 jobs

Full-time Description Are you passionate about building relationships and helping others? Do you enjoy a fast-paced, customer focused environment? At First National Bank, we pride ourselves on extraordinary customer experience, and that wouldn't be possible without an extraordinary team! We are seeking a Financial Services Specialist to join our team in South Boston, VA! The Financial Services Specialist is the face of First National Bank and an essential member of the Retail branch team, making a meaningful impact on the lives of our customers and communities. The Financial Services Specialist must embody the high-performance behaviors of teamwork, professionalism, leading by being a positive example, and service: Demonstrating a commitment to First National Bank Customer Service Standards while maintaining a helpful attitude in a fast-paced environment Have proven proficiency in cash handling and verbal communication What's in it for you? Competitive salary and other bonus opportunities Comprehensive medical, dental, vision and life insurance benefits Generous Paid Time Off (PTO) and 11 paid holidays Paid Parental Leave and other paid extended leave for eligible employees 401(k) Match Program and Pension Plan Tuition Reimbursement Great health and well-being benefits including: telehealth, EAP, specialized treatment of musculoskeletal injuries and conditions, LTD, and various supplemental plans We focus on the growth and development of our employees. Financial Services Specialists at FNB have a variety of career paths and the ability to build the career they desire What will you be doing in this role? Operating a teller window to serve the Bank's customers by processing a variety of transactions with minimal errors. This includes, but is not limited to: accepting deposit and withdrawal requests, loan payments, verifying cash, signatures, identifying customers appropriately, and maintaining and balancing a cash drawer within established limits, while reporting discrepancies to Supervisor Opening new accounts, certificates of deposit, and other products offered by the Bank. Answering customer questions, providing account opening information, and ensuring that proper paperwork is completed and entered on the computer system Handling customer questions or concerns and determining if Supervisor input is necessary Performing daily branch functions such as processing night deposits and mail, balancing and servicing the ATM, and may be responsible for Bank opening and/or closing Providing additional customer services including Cashier's Checks, Travel Cards, and Gift Cards and cross selling Bank products and services by referring clients to other departments as appropriate Following directions from members of Management and complying with all department and company policies and procedures Requirements What will you need? High School diploma or equivalency required; Associate's degree preferred Prior Teller experience and basic knowledge of relevant banking regulations preferred Working knowledge of Microsoft Office products To be a well-organized, detail-oriented, problem solver who shows strong initiative and learns and works quickly and accurately with minimal supervision An effective verbal, written, and interpersonal communication skills with ability to understand and carry out instructions, interpret documents, understand procedures, give directions, and speak clearly Possess basic math skills including the ability to add, subtract, multiply and divide whole numbers, fractions and decimals; calculate interest and account balances; locate routine mathematical errors; and count currency and coin Physical/Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions This position works in a normal office environment While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision We are proud to be an EEO/AA/M/F/Disabled/Veteran employer

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Job DescriptionSalary: Light Counseling has served more than 60,000 Individuals, Couples, & Families and has been providing professional, confidential, and distinctly Christian counseling services to Virginia for over 30 years. Additionally, we serve clients in 8 other states! We take pride in incorporating Gods truth in the helping process. Our mission is to bring hope to the hopeless and healing to those who are hurting by helping individuals realize their God-given, divine potential. POSITION OVERVIEW Light Counseling is hiring a Client Financial Representative to support the financial and billing needs of our outpatient mental health services. This role serves as a key point of contact for clients regarding insurance coverage, billing questions, and payment options, while also supporting revenue cycle operations and internal coordination. The ideal candidate is detail-oriented, client-focused, and comfortable handling sensitive financial and insurance information in a confidential, regulated environment. LEVEL OF RESPONSIBILITY At Light Counseling, we value confidentiality and strictly adhere to federal and state privacy laws and practices, including HIPAA. While all work is performed under supervision, the Client Financial Representative is expected to function effectively and independently, demonstrating flexibility, initiative, maturity, and sound decision-making within the framework of Light Counselings policies and employee handbook. Due to the sensitive nature of client financial and insurance information in a healthcare setting, the Client Financial Representative must remain vigilant to ensure that all billing, insurance verification, and client communications comply with applicable state and federal privacy regulations. KEY RESPONSIBILITIES Insurance Verification & Client Financial Support Verify insurance eligibility, benefits, and authorizations for outpatient mental health services Explain insurance coverage, copays, deductibles, coinsurance, and self-pay options to clients Assist clients with payment plans, financial assistance programs, and sliding-scale fee arrangements Address client questions related to account balances, statements, and payment options Respond to client inquiries regarding insurance verification, coverage status, and eligibility Billing & Revenue Cycle Support Enter, review, and post charges for outpatient mental health services in the billing system Collect and post client payments accurately; reconcile daily transactions Generate client statements and support routine billing cycles Track client balances and conduct standard follow-ups on outstanding accounts Maintain accurate billing data and financial records Process refunds, credits, and account adjustments as needed Coordinate with internal staff to resolve billing discrepancies Support data entry and reporting in EHR and billing systems Serve as liaison with external law firm regarding collection activity Coordination & Administrative Support Collaborate with clinicians, intake coordinators, and scheduling staff to support accurate billing and client communication Serve as a point of contact for routine insurance-related administrative questions Act as the Medallion credentialing liaison to ensure provider insurance enrollments are processed in a timely manner Track credentialing enrollment status and follow up on outstanding items Maintain accurate documentation of client communications and account updates Compliance & Confidentiality Ensure compliance with HIPAA, payer requirements, and applicable state and federal regulations Maintain accurate, secure, and confidential client and financial records MINIMUM QUALIFICATIONS High school diploma or equivalent required; associate or bachelors degree in healthcare administration, business, or a related field preferred Prior experience in medical billing, healthcare revenue cycle, insurance verification, or client financial services Familiarity with insurance benefits, authorizations, and billing processes for outpatient healthcare services Strong attention to detail and ability to manage multiple tasks and deadlines Excellent communication skills and ability to explain financial information clearly and compassionately Proficiency with EHR systems, billing platforms, and basic reporting tools Ability to handle sensitive and confidential information with professionalism PREFERRED QUALIFICATIONS Experience in behavioral health or outpatient mental health settings Familiarity with Medicaid, Medicare, and commercial insurance plans Experience working with payment plans, financial assistance programs, or sliding-scale fees Prior experience coordinating credentialing or payer enrollment processes Comfort working in a mission-driven or purpose-focused organization BENEFITS Competitive pay based on experience Health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional growth and advancement within the organization Work in a supportive, collaborative, and purpose-driven environment Participation in company events and mission-focused initiatives On-site role with regular interaction with team members and clinicians

Job DescriptionBenefits: Paid Holidays Bonus based on performance Competitive salary Health insurance Paid time off 401(k) matching ROLE DESCRIPTION: As a customer service represenative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionPatrick Blevins State Farm-About Our Agency: Were not your average insurance office and we like it that way. As a second-generation State Farm Agent with locations in Lexington and Waynesboro, our mission for the past 14 years has been simple: serve our community, protect against what can go wrong, and help people invest in what can go right all while having fun doing it. Led by Patrick Blevins, a nationally recognized agent and multi-year Chairmans Circle, Presidents Club, and Lifetime MDRT qualifier, our agency is consistently ranked among the top in the country. Our team of 14 licensed professionals thrives in a culture built on growth, teamwork, and purpose where we work hard, celebrate success, and make a real difference in peoples lives. Were proud to offer a comprehensive benefits package that includes: Three weeks minimum paid time off (plus additional holidays and personal days) Health insurance 401(k) plan with company match Quarterly bonuses and base pay plus commissions Company vehicles for certain roles Team trips and travel opportunities A balanced work schedule that supports both personal and professional fulfillment If youre motivated, hardworking, and eager to learn, well provide the coaching, development, and support you need to succeed no prior insurance experience required. Join a proven, high-performing team that believes in doing meaningful work, growing together, and enjoying the journey along the way. Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Job Description Hours: Full-time (37.5 hours per week), Monday - Friday, 8:00 am - 4:00 pm The Financial Interview Specialist conducts financial interviews with individuals to ensure accurate billing based on available resources. Responsibilities include one on one work with individuals to complete financial interviews; verify insurance coverage, including Medicaid; and assist customers with billing inquiries. Required Education and Experience High School Diploma or GED. Associate's degree in related field preferred. One to two years of related work experience or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities. Related Knowledge, Skills and Abilities Knowledge of billing procedures/policy compliance for social service departments, courts, hospitals, employers, insurance carriers, and referring agencies. Knowledge of available federal, state, and local benefits. Knowledge of the principles, procedures, and techniques related to financial intakes, client billing, Medicaid, Medicare, and commercial insurances. Knowledge and understanding of the Department of Social Services rules and regulations. Exceptional attention to detail. Ability to record accurate data and complete documentation within established expectations and by communicated deadlines. Excellent phone and email etiquette. Excellent active listening skills. Ability to drive and must possess a valid driver's license. May be required to travel to different Horizon worksites during the day based on operational needs or provide admin support at other locations. Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites. Willing and available to work modified schedules (weekends, holidays, etc.) as required. THE BEST BENEFITS FOR THOSE WHO TAKE CARE OF THE COMMUNITY We're proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon's annual wellness programs and various opportunities to interact with the community through the year. Horizon's clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities. To Apply - Please visit our online career center at ********************************** Horizon Behavioral Health is an Equal Opportunity Employer (EOE).

Job Description Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives. As one of the leading banks in the region, we pride ourselves on providing exceptional service to our customers, and we're looking for talented individuals who share our commitment. Why Choose City National Bank? At City, we understand that our employees are our greatest asset. That's why we offer an inclusive and supportive work environment where you can thrive both personally and professionally. Here's what sets us apart: Commitment to Excellence: We aim for excellence in everything we do. By joining our team, you'll be part of an organization that constantly strives for innovation and improvement. Career Growth Opportunities: We believe in investing in our employees' growth and development. With comprehensive training programs and a clear career path, you'll have the opportunity to advance your career within our organization. Competitive Compensation and Benefits: We value our employees' hard work and dedication. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid vacation. Strong Company Culture: Our employees are the heart of our organization, and we foster a positive and inclusive company culture. You'll be part of a close-knit team that celebrates individuality and promotes collaboration. Responsibilities: - Provide exceptional customer service by promptly and effectively addressing customer inquiries and resolving issues. - Serve as the first point of contact for customers, representing the bank in a professional and helpful manner. - Identify and assess customers' needs to recommend appropriate banking products and services. - Process transactions accurately and efficiently, including deposits, withdrawals, and transfers. - Educate customers on self-service options and assist with online and mobile banking inquiries. - Maintain accurate customer records and documentation in compliance with banking regulations. - Collaborate with internal teams to address complex customer issues and ensure prompt resolution. Qualifications: - High school diploma or equivalent; college degree preferred. - Previous customer service experience in a banking or financial institution is a plus. - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and attention to detail. - Proficient computer skills and familiarity with banking software and systems. - Ability to work in a fast-paced environment and adapt to changing priorities. - Professional demeanor and ability to build rapport with customers. Join City National Bank today and become part of a team that is passionate about providing exceptional service to our customers. We look forward to hearing from you!

ABOUT THE ROLE As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. Join us and become an integral part of our winning team. This is a hybrid role based out of our Rocky Mount, VA plant requiring 2 days in the office per week. WHAT YOU'LL DO Customer Support: Serve direct customers and consumers by providing product and service assistance and resolving issues to ensure a high-quality customer experience. Take personal responsibility for each interaction, regardless of brand, to ensure customer needs are met from initial order receipt through delivery, invoicing, and warranty. Complete all assigned responsibilities within the requested timeframes. Account management: Ensure leadership and sales team members are informed of pertinent activities related to each customer account. Monitor orders using routine exception reports and intervene as necessary to ensure smooth processing and maximum customer satisfaction. Information Accuracy: Provide customers with accurate information regarding pricing, market conditions, product updates, and any other factors that may impact their order. Ensure clear communication and understanding of any changes or issues. Encourage use of portal, as appropriate. Issue Resolution: Assist customers and sales team members with inquiries or problems concerning their orders, such as quality, delivery coordination, product availability, pricing, and billing. Provide prompt and efficient responses to ensure swift resolution. Technical Support: Offer product technical information to respond to customer inquiries and recommend alternative materials or products when necessary. Connect customers with qualified divisional personnel for more sophisticated technical inquiries. Collaboration: Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaboration. Escalation Management : Promptly engage Team Leads when appropriate to ensure escalated issues are promptly addressed. Training : Assist with training sessions for CSRs focused on enhancing soft skills, product knowledge, and system proficiency. Assist with onboarding and training new employees. Lead customer training sessions on the use of configurators or portals. Continuous Improvement : Support colleagues by contributing to process improvements and special projects aimed at increasing customer satisfaction and optimizing internal workflows. Qualifications Qualifications: Education : High School Diploma or equivalent required; bachelor's degree is a plus. Experience : 1-2 years of proven direct customer and consumer support experience, preferably in the building products industry. Industry Knowledge : Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments prefer. Technical Proficiency : Proficient in telecom software; Microsoft Office applications including Word, Excel, PowerPoint, and CRM. Additional Information All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play . Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here . You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here . If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or [email protected] . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or [email protected] . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Description & Requirements Maximus is currently hiring for Bilingual Russian Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY. Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Facilitate translation services for non-English speaking callers according to procedures. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. - Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate. - Meet Quality Assurance (QA) and other key performance metrics. - Responsible for adhering to established safety standards. - Must be able to remain in a stationary position for an extended period of time. - Occasionally lift, carry, or otherwise move items weighing up to 25 pounds. - Work is constantly performed in an office environment. - Perform other duties as assigned by management. Minimum Requirements - High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience. - This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages. - Must be able to speak, read and translate in Russian and English fluently. - Residency within 100 miles of New York, NY is required. - Strong data entry and telephone skills. - Excellent organizational, interpersonal, written, and verbal communication skills. - Ability to perform comfortably in a fast-paced work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently. - Previous experience with computers, phone systems, and headsets preferred. - Previous experience in customer service preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #NYSOHPriority #NYSOHcsr #CSRLinkedInNYSOH #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 21.50 Maximum Salary $ 21.50

Who are we? Well, for starters, we're the leading provider of custom orthotics in the world. Yup, you read that right. We're a family run business with an unparalleled made-in-the-U.S. product and we're so pumped about what we do it's tough not to shout it from the rooftop (or our desktops!) We're a dynamic wellness company poised on an exciting growth precipice, with an ever-expanding of network of chiropractors, physical therapists, and other passionate medical professionals who look to us to ensure their patients are receiving the best orthotics and living the pain-free, healthy lives. We Are Foot Levelers. Who are we looking for? We're looking for shining stars, for people with a passion for helping others; we need exceptional communicators who have a knack for problem solving and have the career track record to prove it. The bottom line: we're looking for intellectually curious, self-motivated, engaging professionals who are eager to join a growing company with an exceptional mission: to improve wellness worldwide through custom, innovative solutions and dynamic superior services. Ready to join our Sales & Service team? Fantastic. Here's a little glimpse into the “day in the life”: · Provide wow-worthy customer service, on each and every call. Become the subject matter expert on our custom orthotics and ancillary products. · Maintain detailed data on our valued customers (our Chiropractors, our Physical Therapists) - accuracy is paramount! · Demonstrate a commitment to one-call resolution - our Sales & Service team is always learning, always training. This commitment to product and service knowledge is the key to your, and our company's, success. · Field calls expeditiously and efficiently. We can't keep our customers waiting. · Consult, consult, and consult some more. Listen first, then recommend products and services that will benefit our doctors' customers and businesses. · Rise, stretch (and shine) and repeat. There is always an opportunity to upsell, to dig in and learn more from a call. We love tenacity, can you tell? · Remember the details - our Sales & Service agents are diligent in their follow through and in their attention to detail. Billing issues, technical issues, unresolved inquiries, etc. They're all important and they all get your full (and timely) attention. Sound like you? Great. Our ideal candidates check these boxes: · Noteworthy communication skills. You think on your feet, you're quick, astute, inquisitive and engaging. Oh, and you're friendly. People can tell you're smiling through the phone. That means something! · You're comfortable with tech - whatever systems/programs you don't already know, you can easily dive in and figure out. The ramp up time to get you rolling on our CRM is minimal. · You have a few years of telecommunications and/or customer service experience under your belt. We'd love to hear about your relevant experience meeting customer expectations, resolving issues, and meeting (or exceeding) professional goals. · You're a self-motivated problem solver with a passion for customers, for wellness, and ultimately for our Foot Levelers products.

Hours: Full-time (37.5 hours per week), Monday - Friday, 8:00 am - 4:00 pm The Financial Interview Specialist conducts financial interviews with individuals to ensure accurate billing based on available resources. Responsibilities include one on one work with individuals to complete financial interviews; verify insurance coverage, including Medicaid; and assist customers with billing inquiries. Required Education and Experience * High School Diploma or GED. Associate's degree in related field preferred. * One to two years of related work experience or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities. Related Knowledge, Skills and Abilities Knowledge of billing procedures/policy compliance for social service departments, courts, hospitals, employers, insurance carriers, and referring agencies. Knowledge of available federal, state, and local benefits. Knowledge of the principles, procedures, and techniques related to financial intakes, client billing, Medicaid, Medicare, and commercial insurances. Knowledge and understanding of the Department of Social Services rules and regulations. Exceptional attention to detail. Ability to record accurate data and complete documentation within established expectations and by communicated deadlines. Excellent phone and email etiquette. Excellent active listening skills. Ability to drive and must possess a valid driver's license. May be required to travel to different Horizon worksites during the day based on operational needs or provide admin support at other locations. Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites. Willing and available to work modified schedules (weekends, holidays, etc.) as required. THE BEST BENEFITS FOR THOSE WHO TAKE CARE OF THE COMMUNITY We're proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon's annual wellness programs and various opportunities to interact with the community through the year. Horizon's clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities. To Apply - Please visit our online career center at ********************************** Horizon Behavioral Health is an Equal Opportunity Employer (EOE).

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off ROLE DESCRIPTION: As a Customer Service Representative with Ellis Redford State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Property & Casualty VA License required Life & Health VA License required

Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Benefits Mon-Fri Schedule Responsibilities Process customer policy change requests. Secure all Trailing Documents from customers. Handle all incoming claim calls from customers. Complete Evidence of Insurance requests. Document each customer contact in AMS. Immediately greet all customers, entering the office, in a friendly and helpful manner. Treat each customer contact as a cross and up-sell opportunity including financial products. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Thoroughly understand and follow all underwriting, rating and compliance requirements. Maintain knowledge of new products. Develop insurance quotes, makes sales presentations, and closes sales. Provide exceptional customer service. Be outstanding at relationship building. Maintain client relationships with follow up phone calls. Obtain prospects information such as name, address, vehicle information and enter into quote sheets. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. Provides on-going support to insurance clients as needed. Presents and explains insurance policy options based upon prospective client needs and their personal goals. Provide customers with additional information about new products and services. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Assess and identify the wants and needs of your customer(s) over the phone Educate clients on the insurance policies that best suit their needs Provide policies to new clients and explain benefits/risks of the policy Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Must have ability to multi-task. Professional phone etiquette. Follow through and exceed current and prospective client expectations. Excellent Spelling and Grammar skills. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. Strong work ethic and leadership skills. Strong communication skills, both oral and written. Ability to tactfully handle stressful and difficult situations. Be equipped with great listening and closing skills. A Property & Casualty license is preferred but will train good individual.

Job Description Our Member Experience Department is seeking a customer-focused and motivated Customer Service Representative to join our team! What You'll Do: Serve as a primary point of contact for internal and external customers, providers, and vendors. Manage a multi-line phone system while handling a variety of priorities, that keeps each day engaging. Troubleshoot, triage, and resolve inquiries to deliver an exceptional customer experience. What You Bring: High school diploma required. Minimum one (1) year of customer service experience, preferably in a call center or insurance-related environment. A team player with excellent communication skills and a customer focused mindset. What We Offer: Competitive compensation and performance bonuses Comprehensive benefits package including 401(k) with 200% match up to 6%, affordable health insurance premiums with wellness incentives, HSA with $500 annual company contribution, company paid individual dental, short- term and long- term disability insurance, 11 paid holidays, generous vacation and sick banks, and flexibility Support for continuing education and professional growth A beautiful campus with a collaborative, supportive, wellness-focused culture including onsite gym and café

HIRING IMMEDIATELY We offer: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more! 401k enrollment with employer contribution Paid sick leave, parental leave, and community service leave The opportunity to be on the ground floor of a rapidly growing brand Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. You will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. Responsibilities: ● Provide the best customer service ● Effectively communicate with team ● Ensure quality 100% of the time. ● Oversee inventory and communicate needs ● Staying up to date with new training and procedures ● Maintain the overall cleanliness of space

Dealership:L0599 Priority Honda Roanoke Be the Voice of the Dealership: Service BDC Representative Wanted! Priority Honda Roanoke is looking for a motivated and customer-focused Service BDC Representative to join our growing team! As part of Lithia & Driveway, the largest automotive retailer in North America, we offer stability, growth, and real career advancement in the automotive industry. What You'll Do: Handle inbound and outbound calls, texts, and emails to schedule service appointments Follow up with customers regarding maintenance reminders and service recommendations Confirm appointments and ensure accurate customer information Deliver an outstanding customer experience from first contact to arrival Work closely with the service advisors and management team to drive service traffic What We're Looking For: Strong communication skills (phone, text, and email) Customer-service mindset with a positive, professional attitude Ability to multitask in a fast-paced environment Previous BDC, call center, or automotive experience is a plus-but not required Reliability, punctuality, and a team-first mentality What We Offer: We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs If you enjoy helping customers, thrive on organization, and want to build a long-term career with a respected automotive group, Priority Honda Roanoke wants to hear from you! Apply today and become part of the Lithia & Driveway family. High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.