Post job

Finance service representative jobs in Pocatello, ID

- 63 jobs
All
Finance Service Representative
Customer Service Representative
Member Service Representative
Personal Banker
Member Service Specialist
Insurance Representative
Service Representative
  • Customer Service Rep (07341)

    Domino's Franchise

    Finance service representative job in Shelley, ID

    Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product? Job Description Ready to become a customer service superhero? We're on the lookout for a friendly and empathetic Customer Service Representative to join our dream team in Shelley, Idaho! As our customer's trusty sidekick, you'll swoop in to save the day, providing top-notch support and ensuring our customers are grinning from ear to ear. Be the voice of awesomeness! Answer customer bat-signals via phone, email, and chat faster than you can say "Holy customer satisfaction, Batman!" Channel your inner Sherlock Holmes to listen actively to customer concerns and crack the case with brilliant solutions (or call in backup when needed) Juggle orders, refunds, and exchanges with the precision of a circus performer - no dropping the ball allowed! Become a walking, talking encyclopedia of our products, services, and policies - impress your friends at parties! Play matchmaker between customers and their perfect solutions, creating long-lasting love affairs with our brand Chronicle your customer adventures in our CRM system - think of it as your superhero logbook Team up with other departments like the Avengers to tackle complex customer issues Crush performance metrics like a boss - think less "hold music" and more "happy dance" Level up your customer service skills through training - it's like XP for your career! Qualifications A silver tongue and golden pen - your communication skills are so good, even {NAME} would be jealous! Ears like a bat and problem-solving skills that would make {NAME} proud Tech-savvy enough to juggle CRM platforms and Microsoft Office like a digital circus performer Multitasking maestro who can keep cool under pressure - you're basically a cucumber in human form Customer service certification? That's like having a black belt in making people smile! Zen master levels of patience - you could teach a sloth how to slow down Attitude so positive, you make rainbows jealous and enthusiasm that could power a small city Flexibility to work various shifts, including weekends and holidays - because customer needs don't take vacations (but don't worry, you will!) Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 59d ago
  • Route Service Representative - UniFirst

    Unifirst 4.6company rating

    Finance service representative job in Pocatello, ID

    What You Bring to UniFirst • Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation. • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam. • Educational Requirements: High school diploma, GED, or military service required. • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus! • Tech-Savvy\: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience. • Physical Stamina\: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. • Training & Development: Formal training through our SCP program to set you up for success as an RSR • Career Development\: Continuous training and growth opportunities • Company Culture: A supportive and inclusive workplace rooted in a strong sense of community • Stability & Work-Life Balance: Monday-Friday daytime schedule, no nights or weekends • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. At UniFirst, we Always Deliver-for our customers and our people. As a Route Service Representative (RSR), you'll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route. You'll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you're customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity. What Your Role Entails: • Manage an Assigned Route\: Serve as the primary point of contact for customers, delivering and picking garments and products daily. • Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency. • Deliver Consistent, Reliable Service\: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction. • Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience. • Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential. • Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships. • Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety. • Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards. • Maintain a Predictable Schedule: Monday-Friday daytime hours with no nights, weekends - servicing the same route and customers each week to build consistency and trust. Core Competencies • Customer-Centric Mindset & Relationship Building: You consistently deliver outstanding service that exceeds expectations, building lasting trust with every customer on your route. You understand that each interaction is an opportunity to strengthen relationships and grow business. • Time Management, Route Efficiency & Safety Awareness\: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent schedule, handle unexpected challenges with ease, and ensure each stop receives the same level of quality service and care. • Dependability, Problem-Solving & Professional Communication: You take ownership of your responsibilities, showing up prepared, following through on commitments, and representing UniFirst with professionalism. You communicate effectively with customers and internal teams, quickly addressing needs or concerns, and finding solutions that support both service excellence and business growth. • Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. You approach upselling as a way to strengthen customer relationships, ensuring their needs are met with the right solutions at the right time. Why You'll Enjoy This Role • Consistent Customer Connections\: Service the same set of customers on your dedicated route, building trust and strong, long-term relationships. • Earning from Day One: This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route. • Make a Direct Impact: Be the face of UniFirst for your customers-delivering great service, resolving issues, and helping their businesses succeed.
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Idaho Falls, ID

    Kedia Corporation

    Finance service representative job in Idaho Falls, ID

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $26k-34k yearly est. 5h ago
  • Customer Service Representative / Receptionist

    Cherry Glass & Aluminum

    Finance service representative job in Idaho Falls, ID

    Job DescriptionSalary: Customer Service Representative / Receptionist Cherry Glass & Aluminum is a locally owned, multi-generational company proudly serving Eastern Idaho and Western Wyoming since 1968. We specialize in commercial and residential glass solutionsincluding aluminum storefronts, commercial glazing, windows, mirrors, shower doors, and more. Our reputation is built on craftsmanship, reliability, and exceptional service. Position Overview Were seeking a Customer Service Representative / Receptionist to serve as the first point of contact for our companyboth in person and over the phone. This position plays a vital role in ensuring a positive experience for every customer, vendor, and guest who connects with us. This person will act as a gatekeeper for the leadership team, while also routing calls, inquiries, and information efficiently to other team members including project managers, estimators, and installers. They will be responsible for ensuring calls and in-person visits are routed appropriately while maintaining a calm, professional, and welcoming environment. The ideal candidate will be a natural communicator, professional under pressure, and able to keep the office running smoothly while supporting the broader team. Key Responsibilities Answer and route incoming calls to appropriate team members, including project managers, estimators, and leadership. Greet walk-in customers and visitors, providing assistance or direction as needed. Serve as a gatekeeper for the leadership teamscreening calls and visitors professionally and efficiently. Take accurate, detailed messages when necessary and ensure timely follow-up. Look up orders, job details, or project status updates within our project management software to assist customers or team members. Support daily office operations including filing, data entry, scheduling, and maintaining an organized front desk environment. Assist with communication flow between departments to ensure projects and customer needs are well-coordinated. Help maintain a welcoming, professional, and efficient office atmosphere that reflects Cherry Glass & Aluminums values. Skills & Qualifications Strong communication and interpersonal skills; able to build positive relationships with customers and coworkers alike. Excellent organizational skills and attention to detail. Ability to multitask, prioritize, and problem-solve effectively in a busy environment. Professional phone presence and clear verbal communication. Competent with computers and office software; experience with project management or CRM systems a plus (training provided). Prior office or customer service experience preferredespecially in construction, trades, or related industries. Dependable, self-motivated, and team-oriented with a positive, can-do attitude. Benefits (for Full-Time Employees) Competitive pay, based on experience. Health insurance. Vision/Dental/AFLAC are voluntary. Paid time off and holidays. Supportive and family-oriented work culture. Opportunities for growth within a long-standing local company.
    $26k-34k yearly est. 27d ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Finance service representative job in Idaho Falls, ID

    Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Relief CSR Driver

    Vestis Services

    Finance service representative job in Pocatello, ID

    Watch this video! ************************************************************* The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "RSSs" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. - Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. - Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. - Experience: - Travel Requirements: - Education: High school degree or equivalent - License Requirements/ Certifications: **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $26k-34k yearly est. 9d ago
  • Entry Level Insurance Representative

    R.I.S.E. Financial

    Finance service representative job in Idaho Falls, ID

    Job Description Entry Level Insurance Representative Join a Purpose-Driven Team at R.I.S.E Financial If you find fulfillment in making a real difference in others' lives while striving for personal success and have a proven track record of achieving your goals, this is the role for you. At R.I.S.E Financial, we are looking for individuals who embody resilience and growth, and who are passionate about helping their community thrive. Our team believes in helping employees reach new heights while supporting businesses and individuals with the right health solutions. Your efforts will directly contribute to something much bigger than just your own success. If you're passionate about making an impact and achieving great things in the process, this role is an ideal fit. What We Offer: A Purpose-Driven Role: Your work will directly contribute to the well-being of businesses and individuals, providing the satisfaction of knowing you're making an impact every day. Growth & Development: We invest in your professional development and provide all the tools, training, and support you need to reach your personal and career goals. Collaborative Environment: Thrive in a team-oriented space where collaboration, accountability, and resilience lead to collective success. About Us: At R.I.S.E Financial, we are more than just a businesswe're a force for good in our communities, offering supplemental health insurance solutions designed to make a difference. Our core values are centered around growth, support, and service, and we believe our employees are the key to our success. If you're driven, passionate about helping others, and committed to achieving success, we want you on our team! Position Overview: As an Entry-Level Insurance Sales Representative at R.I.S.E Financial, you will play a crucial role in expanding our reach by introducing businesses to our valuable supplemental health insurance products. This role is designed for individuals who are eager to begin their sales career, learn from an experienced team, and most importantly, embrace the autonomy to shape their own success. You will be responsible for identifying new business opportunities, building meaningful relationships, and customizing solutions that meet clients' needs. With our supportive environment, you will be equipped with the training, guidance, and resources to grow and achieve your professional goals. Key Responsibilities: Identify and engage with potential business clients who would benefit from supplemental health insurance products. Build strong relationships with decision-makers by understanding their needs and presenting tailored solutions that effectively communicate the value of our products while addressing their pain points. Collaborate with a growth-focused team, actively participating in sales meetings, training, and team-building events, while consistently meeting and exceeding both individual and team sales goals. Qualifications: You should have over 4 years of professional experience (post-high school) with a proven history of consistently achieving goals and delivering results. Exceptional communication, interpersonal, and relationship-building skills. A strong desire to learn, grow, and improve, coupled with resilience, determination, and the ability to stay focused in a fast-paced, sales-driven environment. A passion for helping others and making a lasting impact on businesses and communities. Benefits: Competitive weekly draw pay with commission and bonuses from day one. Quarterly and annual incentives including cash bonuses, trips, and stock options. Short sales cycle, typically less than 3 business days, meaning quicker results and rewards. CRM and training provided, with licensing reimbursement for state fees. Supportive, inclusive, and growth-focused team environment. Job Details: Job Type: Full-Time Pay: $65,000 $85,000 per year (with commissions and bonuses) Schedule: Monday to Friday (weekends as needed) Location: In-person, business-to-business environment Apply Today: Join R.I.S.E Financial and take your first step toward a rewarding career in sales! We are excited to help you rise to your potential! To learn more about us, visit our website: *****************************************
    $65k yearly 16d ago
  • PT-Member Service Specialist-Benton

    ICCU

    Finance service representative job in Pocatello, ID

    Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidate for our Member Service Specialist role at ICCU! ICCU's mission is to help our members achieve financial success. As a Member Service Specialist (MSS), you will be the first face our members see and seek help from when they walk through the doors at one of our branches. *This position is for the Monday- Friday 3:00pm-6:15pm with every other Saturday* At work, your Primary Responsibilities will include: Ensuring member satisfaction through courteous, accurate, and efficient service. Providing general information to members about our Credit Union Services. Referring members to products and services that will assist them in achieving financial success. Learning a variety of channels and systems to perform member transactions. Utilizing resources to resolve member concerns on the first contact. Informing your manager of member needs regarding our products and services. Demonstrating our core values of Honesty and Integrity, Respect and Dignity, Growth and Performance, and Improvement and Accountability in your behavior at work. Before you apply, make sure you have: A High School Diploma or GED. Good communication and interpersonal skills. The ability to use a calculator and handle cash efficiently and accurately. The ability to learn a variety of channels and systems. The ability to maintain confidentiality of Credit Union records. Also, please let us know in your application if you have: Knowledge of the Financial Industry. Prior Experience in a Customer Service role. This role will also require some physical abilities including the ability to stand for extended periods of time, lift 20-40 pounds of office supplies, reach keyboards, and operate basic office machines. You must be eligible for membership at ICCU to obtain employment. This role offers benefits, including: Competitive Pay Medical, Dental, & Vision Insurance (ICCU covers over 85% of the premium) Generous Paid Time Off 11 Paid Holidays Matching 401K AND Pension Tuition Reimbursement Employee Assistance Program Employee Wellness Program Paid Group Life and Disability Insurance Awesome Culture Business Discounts (such as cell phone service and gym memberships) And More About Idaho Central Credit Union: Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel it when you're a part of it. ICCU was named a Best Place to Work in Idaho. Plus, we are a top financially performing credit union in the nation. ICCU was voted for large companies the Best Place to work in Idaho. We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation. We are a talent-based organization looking for talented individuals to help our members achieve financial success. ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
    $28k-35k yearly est. 3d ago
  • Personal Banker

    Washington Federal 4.5company rating

    Finance service representative job in Pocatello, ID

    Min USD $19.71/Hr. Max USD $26.68/Hr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! The role of the Personal Banker is to assist clients with both personal and business banking solutions that improve their financial health and to reach their goals. A Personal Banker is creative and can "think outside the box" to provide relevant solutions to our clients, while maintaining our Vision, Mission, and Values. A successful Personal Banker must: * Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions. * Open new accounts, discuss and refer or originate loans, and onboard new clients. * Introduce and demonstrate digital and self-service options to clients. * Communicate clearly with staff and clients verbally, over the phone, and via video chat. * Comfortable functioning as a concierge or greeter. * Make out-of-office calls to businesses, community organizations, and referral sources. * Develop competencies and certifications/registration necessary to support branch performance goals. * Proactively accepts initiatives and assignments. * Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. * Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: * High school diploma or approved equivalent. * Good math skills, 10-key and keyboarding. * Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook. * Well-developed smart phone and digital channel skills. * Must have excellent organizational and analytical skills and superior written and oral communication skills. * Ability to demonstrate how to use automated technology to teach clients self-service skills. * Must have valid driver's license, satisfactory transportation, and adequate insurance coverage. Experience: * Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation Benefits At WaFd Bank you get all of these great benefits! * Paid time off for vacation, sick days and holidays * Health insurance * Stock options * Bonus programs * Generous 7% 401(k) employer matching* * Paid Parental Leave * Life and AD&D insurance * Long-term disability * Tuition Reimbursement * Employee assistance programs * Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 11/6/2025
    $19.7-26.7 hourly 5d ago
  • Member Service Representative

    Frontier Credit Union

    Finance service representative job in Idaho Falls, ID

    The Member Service Representative's primary focus is to enhance the productivity and profitability of the branch. Utilize available resources to increase participation in the credit union by providing solutions to meet the financial needs of our members. The position includes performing teller and new account functions: basic transactions, opening and servicing deposit accounts, referring lending products, and creating and maintaining strong member relationships. Ability to quickly adjust energy and focus based on the changing priorities of the branch and organization. Essential Functions: Provides exceptional internal and external member service, enhancing the overall member experience Support members with a full range of credit union products and services Act as subject matter expert (SME) in offering, selling, and servicing account products and services Identify relationship building opportunities and make recommendations to members regarding credit union products and services Qualify potential members for new accounts and open accounts efficiently and accurately Open and perform maintenance functions on sub-shares, including checking accounts, money markets, and certificates of deposit Assist members with IRA accounts, including required distributions, etc. Discuss appropriate loan options and provide interest calculations, loan terms, and payment projections Review and analyze current and potential banking relationships and recommend appropriate products and services. Provide credit counseling, financial education and reconciliation support when relevant Engage with members to offer products and answer questions through all available channels. i.e. in person, over the phone, in writing, etc. Educate members on all credit union products and services; when applicable, make referrals to other business lines Demonstrate superior strategic sales knowledge and maintain a high level of account product knowledge and a track record of being highly innovative and motivated. Process teller transactions and back-up teller line Maintain knowledge of, and consistently follow, credit union policies and procedures including proper use of CTR and SAR reports and Monetary Instrument Logs Provide peer assistance and support developmental opportunities Focus on and contribute to individual and team performance goals Remain aware of branch activity and provide functional and responsive support where needed Prepare and interpret reports by collecting, analyzing and summarizing information as requested by management Serves as a positive leader; enhances branch morale Understands, applies, and complies with all Credit Union Policies and Procedures, State and Federal laws and regulations, and adheres to requirements set forth by the Bank Secrecy Act (BSA). Completes other assigned duties commensurate with position. Requirements Qualifications/Skills: Minimum 6 months cash handling or financial experience required Previous lending and/or teller experience within full-service financial institution highly preferred Understanding of loan services including the credit process, loan products, collateral/security, interest rates and accruals Demonstrated ability to read and analyze credit reports and recommend appropriate action Confirmed willingness and skill in identifying member needs and recommending solutions to meet needs Ability to learn, comprehend and consistently follow credit union policies and procedures Excellent interviewing, communication, and public relations skills Professional appearance and attitude Strong analytical, financial, and problem solving skills Operate a computer with proficiency of MS Office; Excellent knowledge of report software and processes Communicate with courtesy, tact, and diplomacy in person and over the phone Perform job functions independently with limited supervision; work effectively on own and as part of team Ability to read and carry out various written instructions and follow verbal directions Must remain composed in stressful, high-pressure situations. Calmly and professionally handle different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service Demonstrate extreme accuracy and quality, effectively handle multiple tasks and changing priorities, and exercise highest level of discretion on both internal and external matters Reports to work regularly; maintains reliable and timely attendance. Available to work days and hours as dictated by business needs Bilingual (English/Spanish) is preferred Physical Requirements: Bend, sit, or stand to perform primarily sedentary work with limited physical exertion; occasional lifting up to 10 lbs. Operate routine office equipment including computer terminals, keyboards, telephones, copiers, and calculators. Work on computer for up to 8 hours per day. Some locations may require ability to climb or descend stairs with minimal assistance in emergency situations.
    $19k-25k yearly est. 60d+ ago
  • Member Services Rep Full Time Day

    Fitton Clubs

    Finance service representative job in Chubbuck, ID

    Position: Member Services Rep - Full Time - Day We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! BILINGUAL English/Spanish are encouraged to apply!Some of your responsibilities will include: Customer Service/Front Desk Activities: Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point to sale system. Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Prior Customer Service experience preferred Must be 18 years of age or older. High School diploma/GED equivalent required. Upbeat, positive and professional attitude Punctuality and reliability are a must. Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). Ability to talk continually in person or on the phone during shift. Maintain physical ability to administer CPR in the event of medical emergency. Ability to see in normal visual range with or without correction. Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO - Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. Compensation: $12.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $12 hourly Auto-Apply 60d+ ago
  • Associate Personal Banker - Teton Branch

    Wells Fargo 4.6company rating

    Finance service representative job in Idaho Falls, ID

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role you will: * Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially * Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications * Receive direction from managers and exercise judgement within defined policies and procedures * Develop understanding of bank products and services to connect to customers' needs * Interact with customers to demonstrate care and build relationships * Provide appropriate options for bank products and services to customer * Refer customers' financial needs to other bankers and partners as needed * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Customer service focus with experience handling complex transactions across multiple systems * Experience proactively engaging with customers through outreach via phone or email * Ability to educate and connect customer to technology and share the value of mobile banking options * Ability to help customers succeed financially by offering introductions to additional team members as appropriate * Experience working with others on a team to meet customer needs * Experience fostering and developing strong customer relationships * Ability to build strong relationships with internal partners * Ability to follow policies, procedures, and regulations * Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss * Ability to interact with integrity and professionalism with customers and team members * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting * Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting * Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues * Support customers and employees in resolving or escalating concerns or complaints Job Expectations: * Ability to work a schedule that may include most Saturdays * Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Posting Location(s): * 1798 S 25th E IDAHO FALLS, ID 83404 Posting End Date: 1 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $25k-30k yearly est. 1d ago
  • Customer Service Rep (7364)

    Domino's Franchise

    Finance service representative job in Idaho Falls, ID

    Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product? Job Description Ready to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our company, turning frowns upside down and making our customers' days brighter. Get ready for an adventure where no two days are the same, and your quick wit and charm can save the day! Be the ultimate customer whisperer, decoding inquiries and dishing out info faster than you can say "How may I help you?" Transform grumpy grumblers into happy campers with your Jedi-like complaint-resolution skills Master the art of order juggling - process, return, exchange, repeat! Play matchmaker between departments, ensuring customer needs find their perfect problem-solving match Become a walking, talking product encyclopedia - impress customers with your vast knowledge of our offerings Channel your inner detective to document customer interactions in our top-secret (okay, not really) CRM system Be the Sherlock Holmes of customer service, identifying tricky issues and knowing when to call in the big guns (aka management) Join our customer service Avengers for team pow-wows and training sessions to level up your superpowers Help craft the ultimate customer service playbook by contributing your genius ideas Smash those performance goals like a boss and keep our quality standards flying high Qualifications Jedi-level communication skills, both in speaking and writing - you can explain things clearer than a crystal ball! People skills that would make even Ryan Reynolds jealous - you can charm customers from all walks of life Problem-solving abilities that would impress Einstein- you're always one step ahead of customer concerns Tech-savvy enough to make Iron Man proud - you can navigate computer systems like a pro CRM software experience that would make you the Yoda of customer data management Multitasking skills that would put an octopus to shame - you thrive in our fast-paced, whirlwind environment Math skills sharp enough to calculate the odds of successfully navigating an asteroid field (we promise, our transactions are easier!) Zen master-level calm under pressure - you can turn conflicts into group hugs (metaphorically speaking, of course) Eagle-eye attention to detail - you can spot a typo from a mile away Team player vibes mixed with lone wolf independence - you're the Swiss Army knife of customer service Flexibility that would make a yoga instructor envious - you bend and adapt to changing priorities like a champ High school diploma or equivalent (bonus points if you graduated from Hogwarts or Xavier's School for Gifted Youngsters) Previous customer service experience is great, but if you've got the potential of a superhero-in-training, we want to hear from you! Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 4d ago
  • Customer Service Representative - Pocatello, ID

    Kedia Corporation

    Finance service representative job in Pocatello, ID

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Finance service representative job in Pocatello, ID

    * Do you thrive on making a positive, lasting impact on people? * Are you bilingual in English and Spanish? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career? * Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: * Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. * An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. * Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! * Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. * Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story!
    $26k-34k yearly est. 10d ago
  • Personal Banker

    WaFd Bank 4.5company rating

    Finance service representative job in Pocatello, ID

    Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! The role of the Personal Banker is to assist clients with both personal and business banking solutions that improve their financial health and to reach their goals. A Personal Banker is creative and can “think outside the box” to provide relevant solutions to our clients, while maintaining our Vision, Mission, and Values. A successful Personal Banker must: Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions. Open new accounts, discuss and refer or originate loans, and onboard new clients. Introduce and demonstrate digital and self-service options to clients. Communicate clearly with staff and clients verbally, over the phone, and via video chat. Comfortable functioning as a concierge or greeter. Make out-of-office calls to businesses, community organizations, and referral sources. Develop competencies and certifications/registration necessary to support branch performance goals. Proactively accepts initiatives and assignments. Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: High school diploma or approved equivalent. Good math skills, 10-key and keyboarding. Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook. Well-developed smart phone and digital channel skills. Must have excellent organizational and analytical skills and superior written and oral communication skills. Ability to demonstrate how to use automated technology to teach clients self-service skills. Must have valid driver's license, satisfactory transportation, and adequate insurance coverage. Experience: Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 11/6/2025
    $27k-32k yearly est. Auto-Apply 16d ago
  • Member Service Specialist- Bannock County

    ICCU

    Finance service representative job in Chubbuck, ID

    Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidate for our Member Service Specialist role at ICCU! ICCU's mission is to help our members achieve financial success. As a Member Service Specialist (MSS), you will be the first face our members see and seek help from when they walk through the doors at one of our branches. At work, your Primary Responsibilities will include: Ensuring member satisfaction through courteous, accurate, and efficient service. Providing general information to members about our Credit Union Services. Referring members to products and services that will assist them in achieving financial success. Learning a variety of channels and systems to perform member transactions. Utilizing resources to resolve member concerns on the first contact. Informing your manager of member needs regarding our products and services. Demonstrating our core values of Honesty and Integrity, Respect and Dignity, Growth and Performance, and Improvement and Accountability in your behavior at work. Before you apply, make sure you have: A High School Diploma or GED. Good communication and interpersonal skills. The ability to use a calculator and handle cash efficiently and accurately. The ability to learn a variety of channels and systems. The ability to maintain confidentiality of Credit Union records. Also, please let us know in your application if you have: Knowledge of the Financial Industry. Prior Experience in a Customer Service role. This role will also require some physical abilities including the ability to stand for extended periods of time, lift 20-40 pounds of office supplies, reach keyboards, and operate basic office machines. You must be eligible for membership at ICCU to obtain employment. This role offers benefits, including: Competitive Pay Medical, Dental, & Vision Insurance (ICCU covers over 85% of the premium) Generous Paid Time Off 11 Paid Holidays Matching 401K AND Pension Tuition Reimbursement Employee Assistance Program Employee Wellness Program Paid Group Life and Disability Insurance Awesome Culture Business Discounts (such as cell phone service and gym memberships) And More About ICCU: Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel it when you're a part of it. Idaho Central Credit Union was named a Best Place to Work in Idaho. Plus, we are a top financially performing credit union in the nation. ICCU was voted for large companies the Best Place to work in Idaho. We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation. We are a talent-based organization looking for talented individuals to help our members achieve financial success. ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
    $28k-35k yearly est. 8d ago
  • Member Services Rep Floater

    Fitton Clubs

    Finance service representative job in Chubbuck, ID

    Position: Member Services Rep - FloaterWe are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience!Some of your responsibilities will include: Customer Service/Front Desk Activities: Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point to sale system. Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Prior Customer Service experience preferred Must be 18 years of age or older. High School diploma/GED equivalent required. Upbeat, positive and professional attitude Punctuality and reliability are a must. Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). Ability to talk continually in person or on the phone during shift. Maintain physical ability to administer CPR in the event of medical emergency. Ability to see in normal visual range with or without correction. Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO - Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf E-Verify Right to Work Poster: ************************************************************************************** Compensation: $12.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $12 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - Pocatello, ID

    Kedia Corporation

    Finance service representative job in Pocatello, ID

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $26k-34k yearly est. 5h ago
  • Customer Service Rep (07397)

    Domino's Franchise

    Finance service representative job in Blackfoot, ID

    Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product? Job Description Ready to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our company, turning frowns upside down and making our customers' days brighter. Get ready for an adventure where no two days are the same, and your quick wit and charm can save the day! Be the ultimate customer whisperer, decoding inquiries and dishing out info faster than you can say "How may I help you?" Transform grumpy grumblers into happy campers with your Jedi-like complaint-resolution skills Master the art of order juggling - process, return, exchange, repeat! Play matchmaker between departments, ensuring customer needs find their perfect problem-solving match Become a walking, talking product encyclopedia - impress customers with your vast knowledge of our offerings Channel your inner detective to document customer interactions in our top-secret (okay, not really) CRM system Be the Sherlock Holmes of customer service, identifying tricky issues and knowing when to call in the big guns (aka management) Join our customer service Avengers for team pow-wows and training sessions to level up your superpowers Help craft the ultimate customer service playbook by contributing your genius ideas Smash those performance goals like a boss and keep our quality standards flying high Qualifications Jedi-level communication skills, both in speaking and writing - you can explain things clearer than a crystal ball! People skills that would make even Ryan Reynolds jealous - you can charm customers from all walks of life Problem-solving abilities that would impress Einstein- you're always one step ahead of customer concerns Tech-savvy enough to make Iron Man proud - you can navigate computer systems like a pro CRM software experience that would make you the Yoda of customer data management Multitasking skills that would put an octopus to shame - you thrive in our fast-paced, whirlwind environment Math skills sharp enough to calculate the odds of successfully navigating an asteroid field (we promise, our transactions are easier!) Zen master-level calm under pressure - you can turn conflicts into group hugs (metaphorically speaking, of course) Eagle-eye attention to detail - you can spot a typo from a mile away Team player vibes mixed with lone wolf independence - you're the Swiss Army knife of customer service Flexibility that would make a yoga instructor envious - you bend and adapt to changing priorities like a champ High school diploma or equivalent (bonus points if you graduated from Hogwarts or Xavier's School for Gifted Youngsters) Previous customer service experience is great, but if you've got the potential of a superhero-in-training, we want to hear from you! Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 6d ago

Learn more about finance service representative jobs

How much does a finance service representative earn in Pocatello, ID?

The average finance service representative in Pocatello, ID earns between $21,000 and $39,000 annually. This compares to the national average finance service representative range of $25,000 to $58,000.

Average finance service representative salary in Pocatello, ID

$28,000
Job type you want
Full Time
Part Time
Internship
Temporary