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Customer Service Representative - PT
Avis Budget Group 4.1
Finance service representative job in Urban Honolulu, HI
$18.50/hour Monthly Commission Opportunity Shift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
Valid Driver's License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
HonoluluHawaiiUnited States of America
$18.5 hourly 1d ago
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Customer Service Representative - State Farm Agent Team Member
Thomas Jansson-State Farm Agent
Finance service representative job in Pearl City, HI
Job DescriptionBenefits:
License Reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Aiea, HI and help customers with their insurance and financialservices needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
ROLE DESCRIPTION:
As Customer ServiceRepresentative - State Farm Agent Team Member for Thomas Jansson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
$32k-42k yearly est. 23d ago
Customer Service Rep (Pearl City)
Domino's Franchise
Finance service representative job in Pearl City, HI
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer servicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Job Description
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Qualifications
JOB REQUIREMENTS
You must be 16 years of age or older.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$32k-42k yearly est. 7d ago
Service Officer (Waipio)- Territorial Savings
BBCN Bank
Finance service representative job in Waipahu, HI
Branch Operations Support: * Handle daily operational functions accurately and efficiently, including all other routine transactions. * Ensure branch compliance with all policies, procedures, and regulatory requirements, including security protocols. * Assist with teller duties at least 25% of their time including peak hours or staff shortages, processing transactions such as deposits, withdrawals, transfers, and other routine transactions with efficiency.
* Adhere to and enforce fraud detection and prevention protocols, reviewing any suspicious account activity and reporting potential risks.
* Assist with the preparation and coordination of audits, following through on any corrective actions.
Customer Service & Problem Resolution:
* Deliver an exceptional customer experience by assisting with inquiries, resolving issues, and ensuring a welcoming environment for all clients.
* Engage proactively with customers to understand their needs, offering personalized banking solutions that enhance the customer relationship.
* Act as a role model for front-line staff, ensuring that the highest levels of customer service are maintained at all times.
* Act as an escalation point for more complex customer issues and work with other departments to provide effective solutions.
* Identify opportunities for cross-selling and upselling bank products and services, contributing to the branch's overall sales goals.
* Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support customer retention and expansion efforts, helping to grow the branch's customer base.
Team Support & Leadership:
* Help mentor tellers and other front-line staff on bank procedures, customer service standards, and operational tasks.
* Provide guidance to the team on operational issues and ensure consistent application of best practices.
* Assist with back-office duties as needed, including processing wire transfers, stop payments, and other administrative tasks.
Job Qualifications/Requirements
Education/Credentials
* Minimum Education Level: High School Diploma
Prior Experience
* Required: At least 3 years of experience working in branch operations.
Skills
* English: Written: Advanced Verbal: Fluent
* Required: Ability to manage multiple tasks, projects and deadlines simultaneously.
* Required: Excellent verbal and written communication skills.
* Required: Strong organizational skills with a willingness to adapt to change as needed in a fast paced environment.
The salary range for this full-time position is $22.50 Hourly - $26.00 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
$22.5-26 hourly 31d ago
Customer Service Representative - Pearl City
Dollar Financial Group 4.6
Finance service representative job in Pearl City, HI
Are you interested in joining an exciting team? We are looking for people who seek a great career in a business savvy organization, and an opportunity to have a lasting career. Money Mart is seeking people who deliver excellent customer service, and have a desire to push boundaries. We offer competitive pay, quarterly bonuses, benefits and a fast-paced work place focused on developing leaders!
Who are we?
Money Mart has been helping people with their financial needs for over 25 years. Whether you need a payday loan, your check cashed, or simply need to wire some money, Money Mart is here to serve you. With branches open late, it's easy to see why more and more people choose us for fast, friendly, hassle-free solutions.
What do you do?
In this role - you will do it all; sales, customer service, local marketing, collections, security of your store, and the list goes on… In our company, the brighter you shine, the more training, and personal development you will get. This is a retail career, not just any ordinary job!!
What do we need?
You have retail experience in fast a paced environment.
You have an amazing personality and communication style.
You are super-organized and are a problem solver.
You take pride in everything that you do, and it shows.
You have unquestionable integrity.
Why work for us?
We invest in our employees, and offer extensive training, and development programs to set you up for future success.
If we sound like a fit, and you're ready to start an exciting career with an organization that fosters employee growth, apply today!
Job Description
Consistently provide a high level of customer service in a prompt and timely manner.
Maintain branch appearance and cleanliness.
Knowledge of all check cashing procedures, check rates, and able to identify the various types of checks.
Knowledge of all secondary products and services and how to cross sell them to the customer.
Display effective verbal, written, and listening skills.
Exhibits positive attitude during times of change.
Handles and pays out money according to policy and procedure.
Ensures customer complaints are handled with a sense of urgency, using good judgment and superior customer service. Ensure all complaints are reported to the supervisor timely.
Understand and comply with all company policies and procedures.
Properly use the Point of sale system to cash checks, process loan transactions, sell products, and balance cash drawer.
Accurately account for all cash and negotiable equivalents by following all policy and procedures.
Assist Manager in the collection process and prepare files for collections.
Adhere to operational Security and LP policies as per company policy including all open and closing procedures.
Knowledge of the general office duties and how to properly use all office equipment.
Complete all paperwork timely and accurately.
Complete all other tasks as directed by the Supervisor.
Insures accurate input of all data into company and vendor systems.
Insures full compliance with all Anti Money Laundering policy and procedures.
Qualifications
Previous banking, retail or sales experience
Customer Service oriented
Ability to multitask.
Good computer skills.
Excellent interpersonal & communication skills.
Previous cash handling or sales experience of any kind a plus.
Ability to work a flexible schedule including nights and weekends
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-34k yearly est. 1d ago
Customer Service Representative - Honolulu, HI
Kedia Corporation
Finance service representative job in Urban Honolulu, HI
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$32k-42k yearly est. 1d ago
Customer Service Representative II - Honolulu
Prosidian Consulting
Finance service representative job in Urban Honolulu, HI
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & FinancialServices, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a Customer ServiceRepresentative II in CONUS/OCONUS - Honolulu, HI to support an engagement for an American agency within the United States Department of Agriculture that is committed to “helping people help the land” - their mission is to provide America's farmers and ranchers with financial and technical assistance to voluntarily put conservation on the ground, not only helping the environment but agricultural operations, too.
The ProSidian Engagement Team Members work to will assist NRCS (Natural Resources Conservation Service) Pacific Islands Area Staff with the assimilation of program documentation, development of correspondence, checking documents for accuracy, processing payments, maintaining spreadsheets, etc. Other tasks include monitoring and tracking commencement and expiration of agreements and prepares agreement modifications and reviewing contract obligating documents and assist in internal auditing of agreements.
Customer ServiceRepresentative II Candidates shall work to support requirements for Program Support and In addition to customer service duties (manning the reception area of the office, greeting clients as they enter, assessing customer needs, introducing customers to staff, filing, participating in staff meetings and taking phone calls) this position will provide administrative support to the three District Conservationists in Hawaii county and Honolulu county with office management responsibilities to include filing, data base entry, data retrieval, printing reports, and spreadsheets. This position will will work directly for the Oahu District Conservationist, however will support the Oahu field office staff as directed.
• Provide support with collecting and assembling cost data and processing payment application requests and programs; reviewing a wide variety of invoices, vouchers, and other miscellaneous paperwork associated with NRCS Programs.
• Assists with compiling all necessary supporting documents to substantiate payment requests, ensures that payment requests comply with provisions of long term contracting and are within obligated spending limits prior to submission of payment.
• Assist with tracking producer requests for wetland compliance and highly erodible land assistance. Maintains wetland determination and highly erodible land case files including producer submitted records, conservation plans and associated maps. Tracks requests for appeals related to issued determinations.
• Responsible for establishing and maintaining contracting files and producer records. This includes receiving and assembling program applications and collecting producer eligibility information. Responsible for compiling contract documentation including, but not limited to, conservation plans, maps, photographs, resource data and technical material.
• Assists with driving Government vehicles to local shops for routine maintenance; tracks vehicle maintenance and mileage logs.
• Assists with assembling technical notes and project documentation required to process modifications.
• Provides a variety of technical information to program applicants and participants, such as specific program and land eligibility requirements.
• Provides guidance to program applicants and participants on the completion of required conservation planning steps and provide basic explanations regarding practice statements of work and deliverable requirements for conservation program participation. Contractor support will defer to NRCS officials for site specific comments or questions.
• Assisting agency staff with various accounting functions such as processing actions related to unfilled customer orders. This will include reviewing, monitoring, and tracking billing and collections of the agency's receivables.
• Contact cooperators to follow-up on the status of conservation plan progress and transfer landowners to the appropriate staff when there are concerns with acceptance of the agreed upon conservation measures.
• Answers telephone greets visitors and signs for incoming deliveries.
• Some interaction with the general public in an office setting. Will work directly with conservation partners, program technicians in the Farm Service Agency, and NRCS Field Office personnel. Provides a variety of information to program applicants and participants, such as specific program and eligibility requirements, guidance on completion of required program applications, Adjusted Gross Income (AGI), and System for Award Management (SAM).
• Reviewing applications for Farm Bill programs to ensure required information and forms are present and gathers items that are missing to create a complete application package. Determines that correct signatures are in place on applications.
• Data entry in regard to processing contract documents and actions for approved contracts. Monitors and tracks commencement and expiration of contracts, contracts behind schedule, and contracts that have not completed a practice in the first year and prepares modification, termination, waiver, and annual practice reminder letters for signature. Processes annual contract reviews and various audits. Prepares documents for contract appeals and provides documents with open obligation audits. Monitors payment error rates and works to eliminate them.
Qualifications
The Customer ServiceRepresentative II shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
• A bachelor's degree is required • Possess valid state-issued driver's license; *Violations must be noted before use of Govt Furnished Vehicle;
• Proficient in word processing;
• Knowledgeable and experienced in utilizing a variety of computer hardware and software applications, such as Microsoft Windows, Word, Excel, and Access;
• Ability to use e-mail and internet browsers i.e., Microsoft Outlook and Microsoft Internet Explorer;
• Knowledgeable and experienced in operating small office machines, such as calculators, fax machines, scanning devices, postage meters, and copy machines;
• Knowledgeable and experienced in general office procedures, such as preparing reports, spreadsheets, and filing. Familiarity with certified mail and return-receipt mail procedures;
• Capable of working independently;
• Possess basic and courteous telephone skills
• Ability to learn and assist with entering and maintaining information in the Natural Resources Conservation Service (NRCS) software such as Protracts, Toolkit, Performance Results System.
TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Honolulu, HI
U.S. Citizenship Required
Excellent oral and written communication skills
Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office.
Additional Information
CORE COMPETENCIES
*
Teamwork -
ability to foster teamwork collaboratively as a participant, and effectively as a team leader
*
Leadership -
ability to guide and lead colleagues on projects and initiatives
*
Business Acumen -
understanding and insight into how organizations perform, including business processes, data, systems, and people
*
Communication -
ability to effectively communicate to stakeholders of all levels orally and in writing
*
Motivation -
persistent in pursuit of quality and optimal client and company solutions
*
Agility -
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
*
Judgment -
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
*
Organization -
ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
* Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
* Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
* Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
* Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
* Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
* Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:
* Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
* Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ******************
* 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed.
* Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government.
* Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
* Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis.
* Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
* Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
* ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
* Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
* Flexible Spending Account: Pending
------------ ------------ ------------
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
$32k-42k yearly est. Easy Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Keiko Pacheco-State Farm Agent
Finance service representative job in Urban Honolulu, HI
Job DescriptionBenefits:
Higher base salary for those who are already licensed and have insuran
Salary Plus Bonus
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Parental leave
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Keiko Pacheco - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$32k-42k yearly est. 20d ago
Customer Service Representative - State Farm Agent Team Member
Ryan Miyashita-State Farm Agent
Finance service representative job in Urban Honolulu, HI
Job DescriptionBenefits:
Benefit from flexible hours.
Explore opportunities for advancement within the agency.
Receive license reimbursement.
Earn a salary plus commission/bonus
401(k)
Competitive salary
Health insurance
Paid time off
Training & development
Join Our Dynamic Team as a State Farm Agent Team Member!
Are you an outgoing, customer-focused individual who loves interacting with people? If so, a career with a State Farm independent contractor agent could be your perfect fit! Our agents exclusively market State Farm insurance and financialservice products, providing unparalleled support to our community.
What You'll Do:
Build and Nurture Relationships: Connect with customers and follow up as needed to ensure satisfaction.
Educate and Empower: Use a customer-focused, needs-based approach to explain insurance options.
Lead and Succeed: Generate leads, schedule appointments, identify customer needs, and market our products and services.
What We Need from You:
Marketing Enthusiast: Interested in promoting products and services based on customer needs.
Excellent Communicator: Skilled in written, verbal, and listening communication.
People Person: Enjoy working with the public.
Detail-Oriented: Attentive to the finer details.
Problem Solver: Proactive in identifying and solving problems.
Tech-Savvy: Able to learn and use computer functions.
Team Player: Comfortable working in a collaborative environment.
If you're driven to succeed and excited about this opportunity, apply now! Well reach out to you with the next steps in the interview process.
$32k-42k yearly est. 10d ago
Customer Service Representative
CSN Collision
Finance service representative job in Urban Honolulu, HI
Job Description
Job Title: Customer ServiceRepresentative
Company: Unibody Autotech Collision
About Us:
Unibody Autotech Collision has been a trusted name in automotive repair and collision services in Honolulu since 1998. With over 21 years of experience and a team of expert technicians boasting over 43 years in the industry, we are dedicated to providing a “Fast and Easy Process” for our customers after an accident. Our commitment to quality service and customer satisfaction sets us apart in the collision repair industry.
Position Overview:
Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer ServiceRepresentatives to join our team. While experience in the collision repair industry is a plus, we are willing to train the right candidates who demonstrate strong communication skills and a passion for delivering excellent customer service.
Key Responsibilities:
· Greet and assist customers in a friendly and professional manner.
· Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and processes.
· Schedule appointments and coordinate with technicians to ensure timely service.
· Provide updates to customers about the status of their vehicle repairs.
· Process repair orders and manage paperwork related to customer transactions.
· Resolve customer issues and complaints efficiently, maintaining a positive experience for all clients.
· Maintain accurate records and ensure all customer interactions are documented.
Why Join Us?
· Competitive salary with opportunities for career advancement.
· Comprehensive benefits package.
· Supportive and dynamic team environment.
· Training and development opportunities to enhance your skills and knowledge.
Unibody Autotech Collision is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
· Strong communication and interpersonal skills.
· Excellent organizational abilities and attention to detail.
· Ability to handle multiple tasks and work effectively in a fast-paced environment.
· Experience in CCC1 Estimating is a major bonus but not required.
· Previous experience in a customer service role is preferred, but not necessary; we are willing to train the right candidate.
· Basic computer skills and proficiency in using office software.
Benefits
· Full Medical Health Coverage
· Paid Holidays
· Paid Vacation Days
· 401K
· Additional Benefits to be discussed during the interview process
$32k-42k yearly est. 2d ago
Customer Service Representative
Ottimo Resources
Finance service representative job in Urban Honolulu, HI
Key Responsibilities:
Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to freight services.
Provide accurate information regarding shipping rates, transit times, and service options.
Process customer orders, track shipments, and update customers on the status of their deliveries.
Collaborate with internal teams to ensure seamless operations and efficient problem resolution.
Maintain a thorough understanding of our services and industry regulations to provide knowledgeable support.
Build and maintain strong relationships with customers, fostering loyalty and repeat business.
Assist in identifying opportunities for service improvements and provide feedback to management.
Handle customer complaints with professionalism and empathy, striving for satisfactory resolutions.
Qualifications:
High school diploma or equivalent; additional education or training in logistics or customer service is a plus.
Previous experience in customer service, preferably in the freight or logistics industry.
Strong communication and interpersonal skills.
Proficient in Microsoft Office Suite and experience with customer relationship management (CRM) software.
Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
Ability to work independently and as part of a team in a fast-paced environment.
Bilingual skills (English and another language) are a plus.
$32k-42k yearly est. 60d+ ago
Customer Services Representative I
Uha
Finance service representative job in Urban Honolulu, HI
JOIN UHA'S TEAM
We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year!
Customer ServicesRepresentative I
Department: Customer Services
FLSA Status: Full Time, Non-Exempt
Salary Level: 2
Position Summary :
Serves UHA's customers by offering information about eligibility, benefits, and provider services. The position answers inquiries, resolves issues, fulfills requests, and maintains accurate call record documentation.
Provide excellent customer service for UHA customers utilizing in-depth knowledge of company products and programs.
Essential Duties & Responsibilities:
Service members and providers who contact UHA's call center regarding eligibility, benefits, and provider services
Relieve Receptionist for breaks and lunch by performing the primary functions and duties of the Receptionist
Consistently be at work and on time; adhere to schedule, including returning from breaks and lunch in a timely manner
Perform other related duties as required or assigned by the Customer Services Supervisors or Customer Services Manager
This position prohibits any activity that requires interpretation of clinical information to customers, including the choosing of a set of criteria to use for handling a request for healthcare services or treatment
Required Education and Experience:
The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent
Minimum six (6) months of work experience in customer service
Computer skills including ability to maneuver between multiple programs, working knowledge of Microsoft Windows and Microsoft Excel, and proficient keyboarding skills
Exceptional listening, verbal, and written communication skills
Preferred and Advanced Qualifications:
Recent work experience in the healthcare industry
*This position is a work from office only (onsite)
*Must be a Hawaii resident
Competitive compensation & excellent benefits offered
Visit our website at *********************************************** to apply and for details about vacant positions.
An Equal Opportunity Employer
$32k-42k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Hertz 4.3
Finance service representative job in Urban Honolulu, HI
As a Customer ServiceRepresentative, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.
Pay: $16.50/hour
Sign-on Bonus: $2,000 ($1,000 paid out at 60 and 90 days of employment)
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts! Just to name a few Hertz perks:
Weekly Pay
Holiday Pay
Sales commission opportunities
Comprehensive medical benefits after 30 days
Paid Training to expand your skills and knowledge
Up to 40% off the base rate of any standard Hertz rental
Educational Background:
High School Diploma or equivalent preferred
Responsibilities:
Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
Welcome each customer with a smile.
Proudly represent Hertz with your professional appearance, language and behavior.
Focus on providing a clean and safe vehicle, to every customer, every time.
Take ownership of each customer's service experience by immediately owning and resolving issues.
Be proud of our brand and the role you play in our success.
Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
Build brand loyalty.
Utilize company approved sales and service techniques when determining customer wants and needs.
Offer optional products to meet customer wants and needs.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Review all charges at the time of vehicle return.
Prepare the Rental Agreement Folder with all required information.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving all customer service issues.
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
Passion for customer service and attention to detail - Goes the extra mile
Self-motivated to achieve and exceed targeted goals
Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
Proficiency in English
Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
Work in a fast-paced environment with a variety of tasks.
Excellent organizational and time management skills
Demonstrate professionalism and interpersonal skills
Proven experience of working well within a team
100% customer focus, with proven experience within a customer facing environment
Additional Notes:
Work flexible shifts including weekends and holidays; and work overtime as required
Stand for long periods of time
$16.5 hourly Auto-Apply 23d ago
Customer Service Representative (CSR)
Honolulu Freight Service
Finance service representative job in Urban Honolulu, HI
Full-time Description
Seeking a dependable Freight Customer ServiceRepresentative to join our Ohana! The Freight Customer Service Rep. plays a crucial role in facilitating the smooth transportation of goods and fostering positive relationships with customers by providing reliable support and assistance throughout the shipping process.
Compensation:
Starting $20+ per hour based on experience
Benefits:
Medical, Dental, Vision plans for employee + family
401k Retirement Plan + Company match
Sick leave
Vacation time
Paid Holidays
Employee Referral Program
Employee Assistance Program (EAP)
Discounts through Company's Benefits Hub
Requirements
Order Processing: Assisting customers with placing orders for inbound/outbound shipments, including providing quotes, confirming details, and arranging pickups.
Shipment Tracking: Providing real-time updates on the status and location of shipments to customers, ensuring transparency and peace of mind.
Issue Resolution: Handling any issues or discrepancies that may arise during transit, such as delays, damages, or missing items, and working to find satisfactory resolutions.
Documentation: Assisting with the preparation and processing of shipping documents
Maintain clear and effective communication with customers, carriers, and internal teams to ensure smooth coordination
Customer Support: Offering assistance and guidance to customers regarding shipping options, packaging requirements, transit times, and any other related inquiries.
Manage/oversee assigned customer account(s)
Create and coordinate bookings with truckers and carriers
Other tasks as assigned
Required Skills and Qualifications:
Freight experience is a plus!
Proficient in Microsoft Office Suite or related software.
Ability to utilize and operate internal company systems
Excellent communication and interpersonal skills
High level of composure and good stress management
Ability to multitask with different, and sometimes conflicting events
Basic math, written and oral communications skills
Maintains regular and predictable attendance required.
Must comply with the company's drug and alcohol testing requirements
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift to 15 pounds at times
Use of general office equipment: fax/scan/copy/printer machines
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Salary Description $20+ based on experience
$20 hourly 60d+ ago
Member Service Representative
Hawaii Law Enforcement Federal Credit Union
Finance service representative job in Pearl City, HI
Job DescriptionSalary: $18 - $20 Hourly
Since we are looking for skilled workers our Hiring Bonus is commensurate. After successfully attaining the first six-months of employment a $800 bonus will be awarded to the employee. Upon successfully attaining one year of employment a $1,000 bonus will be awarded to the employee. (Note: Restrictions do apply, please ask for further details)
Our Member ServiceRepresentatives are the primary contact for members, handling daily financial transactions, resolving account issues, and promoting the Credit Union's products and services. Primary duties and responsibilities include:
Financial Transaction: Process deposits, withdrawals, loan payments, fund transfers, and cash advances
Member Support: Respond to member inquiries and resolve problems related to their accounts in person or online
Account Management: Open new accounts, close existing accounts, process debit card requests, update account information, such as a change of address
Product and Service Promotion: Educate members on the features and benefits of the Credit Union's offerings, such a loans, credit cards, share certificates, and online banking
Balancing: Accurately balance a cash drawer and verify daily transactions to ensure the cash total is correct
Security and Compliance: Follow strict security and confidentiality protocols, including identity verification and compliance with credit union regulations
$18-20 hourly 4d ago
Member Service Representative II
Hawaiiusa Federal Credit Union 4.4
Finance service representative job in Waipahu, HI
Job Description
The Member ServiceRepresentative II engages with members to provide exceptional member experience, processes transactions accurately, maintains records, and balances daily transactions in accordance with established policies and procedures. In addition to that, this role would also be responsible for developing and growing relationships through proactive sales behaviors. The Member ServiceRepresentative (MSR) II effectively balances responsibilities between processing operational transactions and also supporting the platform by opening accounts and loans.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Promotion of Credit Union Values: represent the credit union's values and mission in daily interactions, contributing to a positive organizational culture
Process member transactions efficiently and accurately in accordance with established policies and procedures
Knowledgeable in all tools, products, and services to provide answers and assistance to Members' questions or concerns
Proactively utilizes sales techniques to develop existing or new Member relationships, often while processing transactions.
Understands the role in sales growth and meets branch-assigned and individual goals
Builds, develops, and expands Member relationships through needs-based assessments to identify and recommend deposit, credit, and lending solutions to help Members achieve their financial goals.
Processes new memberships, additional share accounts, savings services, loan requests, and loan fundings as requested by the Member.
Recommends alternative channels such as online, mobile, and digital solutions
Support Branch Operations: assist the branch with daily operational tasks.
Seek opportunities to promote the organization and engage in the communities we serve in volunteer service hours
Remain current on the HawaiiUSA practices, policies, and procedures
Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties
Problem Resolution: address and resolve member concerns and discrepancies in transactions with empathy, referring complex issues to senior employee when necessary
Ensures confidentiality of all Member and credit union information
Team Collaboration: work collaboratively with other team members to meet daily operational goals and provide consistent member service
Effective Communication: Communicate clearly and effectively, ensuring members understand their transactions and services offered
Additional job functions: Performs other duties as assigned
REQUIREMENTS AND SKILLS
High School Diploma or GED required
1-3 years of previous related experience preferred
Notary Public
Effective written and verbal communication skills
Strong organization and planning skills; ability to prioritize effectively
Ability to work both independently and cohesively with others, fosters team environment
Ability to stand for long periods of time
MINIMUM PHYSICAL REQUIREMENTS:
Sitting for prolonged periods at a desk working on a computer.
Standing for prolonged periods of time in a stationary position.
Walking on occasion for up to 2 hours per day.
Reaching, bending, twisting, turning frequently.
Lifting, pulling, pushing, and carrying up to 30 pounds on occasion.
We'll make reasonable accommodations for qualified applicants and employees with disabilities.
BENEFITS AND PAY
The expected pay for the Member ServiceRepresentative II is $23.00 per hour.
We cover 100% of employees single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time, our pay it forward program, and matching their charitable donations up to $250 per year per employee. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Health savings account, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more.
Make a difference one life at a time!
Instructions: Please make sure to fill out all required fields in the application process, making sure to list a minimum of 3 employers unless you have worked for less than 3 employers.
$23 hourly 19d ago
Insurance Customer Service Representative
The Ellgren Agency
Finance service representative job in Urban Honolulu, HI
Job Description
The Ellgren Agency is a respected leader in the insurance industry, boasting a successful track record as a large agency. Our ambitious goal is to become the number one agency in the state, and we achieve this through our commitment to community involvement, regular team-building activities, and a strong focus on taking care of our people. We value hard work, give support, and celebrate success.
We're seeking an Insurance Customer ServiceRepresentative with previous office experience to join our dedicated team. The position offers a competitive base salary based on experience, ranging between $18 - $19 per hour. As a valued member of our team, you'll have the opportunity to grow and develop in a supportive environment while contributing to our agency's success.
If you're passionate about customer service and eager to launch your career in the insurance industry, we want to hear from you! Apply now to become part of The Ellgren Agency family and make a meaningful impact in our clients' lives.
Benefits
Hourly Base Salary + Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Hands on Training
Evenings Off
Bonus Opportunities
Warm Leads Provided
Weekends Off
Holidays Off
Paid Holidays
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Ongoing Training Seminars
Professional Work Environment
Team Building Activities
Paid Parking
Equipment Provided
Monday - Thursday (8:30am - 5:30pm) Work Schedule
Friday (8:30am - 5pm) Work Schedule
Mon-Fri Schedule
Responsibilities
Provide comprehensive insurance education and guidance.
Cross-sell and Up-sell existing clients.
Maintain accurate and up-to-date client records.
Prepare and issue insurance documents promptly and accurately.
Ensure policy changes are processed accurately and in compliance with regulations.
Conducts timely follow-up communication with clients to address inquiries and concerns.
Identify opportunities to upsell additional products to existing clients through inbound calls.
Implement retention strategies to foster loyalty and satisfaction.
Requirements
Proactive and motivated individual who takes initiative without constant supervision.
Meticulous attention to detail in all tasks and responsibilities.
Works effectively with colleagues to achieve team goals and objectives.
Driven by achieving personal and professional goals.
Clear and effective communication skills, both written and verbal.
Demonstrates professionalism and respect in all interactions within the office environment.
Identify opportunities to cross-sell/upsell existing clients through inbound calls.
$18-19 hourly 24d ago
Customer Service Representative/Bank Teller
Finance Factors Ltd. 3.7
Finance service representative job in Kailua, HI
IN BRANCH ONLY
Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financialservices to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023, 2024, and 2025 Best Places to Work in Hawai'i.
Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC.
Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful.
Branch Hours: Monday - Thursday 9am - 4pm and Friday 9am - 5pm.
Sign on bonus of $1500
Minimum Requirements:
Possess a High School Diploma (or equivalent).
Prior customer service experience.
Experience handling cash, as well as personal information.
Possess basic computer skills.
Pass a thorough background and credit check.
Finance Factors is proud to be an Equal Opportunity Employer.
$31k-35k yearly est. Auto-Apply 51d ago
Representative II, Customer Service Operations
Cardinal Health 4.4
Finance service representative job in Urban Honolulu, HI
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.00 to $22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15-22.6 hourly 60d+ ago
Customer Service Representative
Hawaii Dental Service 4.6
Finance service representative job in Urban Honolulu, HI
Under the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits and claims information during incoming/outbound calls or walk-ins and within written or electronic correspondence. Coordinates benefits with other insurance carriers and processes simple claim adjudication as well supports Claims Processing with data entry and claims up to Level 2. Responds to all inquiries and resolves issues in an efficient and timely manner, as established by Team Goals and Objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responds to phone inquiries regarding eligibility, benefits, claim status and other plan information and/or issues in an efficient and timely manner.
Coordinates benefits with Medicaid and other insurance carriers by phone and processes simple claim adjudication when necessary.
Provides written responses to Customer Care emails.
Provides back-up support for Claims Processing with data entry and adjudicate claims up to Level 2 as required.
Other Duties & Responsibilities
Adheres to established document policies and procedures.
Accomplishes special projects as assigned.
Completes routine administrative tasks.
Services walk-in customer inquiries.
Other miscellaneous duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS AND EXPERIENCE
Education
High School Diploma, or its equivalent.
Experience
At least one year clerical experience, customer service or sales, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
Preferred experience working in a high call volume work setting.
Skills and Knowledge :
Working knowledge of PC applications (i.e. word processing and spreadsheets) highly desirable.
Requires demonstrated customer service skills and sales ability.
Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks.
Ability to handle multiple tasks with some distractions while maintaining a high level of accuracy.0/03/2013
Ability to communicate orally and in writing with all levels of staff, customers and vendors.
Ability to handle all information in a confidential manner and in compliance with federal and state laws/regulations (i.e., HIPAA, PHI).
Note : The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualification of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
$27k-34k yearly est. Auto-Apply 60d+ ago
Learn more about finance service representative jobs
How much does a finance service representative earn in Waipio, HI?
The average finance service representative in Waipio, HI earns between $27,000 and $49,000 annually. This compares to the national average finance service representative range of $25,000 to $58,000.
Average finance service representative salary in Waipio, HI
$36,000
What are the biggest employers of Finance Service Representatives in Waipio, HI?
The biggest employers of Finance Service Representatives in Waipio, HI are: