What does a fleet coordinator do?
Fleet coordinators are professionals who are responsible for managing a team and all fleet vehicles of an organization. These coordinators must facilitate the productivity of their fleet operations by maintaining shop and fleet inventory as well as purchase field equipment to facilitate efficient operations. They are required to monitor vehicle maintenance while training employees about driving and vehicle safety. Fleet coordinators must also coordinate transportation logistics for vehicle redeployment as well as support service engineers and logistics managers to ensure customer satisfaction.
Fleet coordinator responsibilities
Here are examples of responsibilities from real fleet coordinator resumes:
- Develop and implement KPI metrics to effectively manage customer satisfaction
- Manage coordination of delivery discrepancies with other Menards locations.
- Utilize GPS software to conduct audits on rout results and provide detail analysis of each route's effectiveness.
- Monitor location of vehicles using GPS platform, creating reports on location, idle time, and speeding alerts.
- Review Telematics data to help improve driver behavior.
- Skil in operating, maintaining and trouble-shooting gas and steam sterilizers, washer-sterilizers and ultrasonic instrument cleaners.
- Help Medicaid eligible members to secure both physical and behavioral services in the community by reviewing and preparing prior authorization requests.
- Up to date on mortgage QC guidelines and regulations including FNMA, FHA, VA, USDA.
- Prepare correspondence and legal papers such as summonses, complaints, motions, responses, and subpoenas to court meet deadlines.
- Connect Bluetooth and tech support to customers.
- Trouble shooting any Bluetooth or navigation issues.
- Provide written documentation of QC measurements to reporting supervisor.
- Communicate closely with other Menards delivery coordinators to fulfill customer's needs.
Fleet coordinator skills and personality traits
We calculated that 32% of Fleet Coordinators are proficient in Customer Service, Fleet Management, and Vehicle Fleet. They’re also known for soft skills such as Communication skills, Compassion, and Interpersonal skills.
We break down the percentage of Fleet Coordinators that have these skills listed on their resume here:
- Customer Service, 32%
Maintained high standards of customer service emphasizing satisfaction levels and prompt resolution of customer concerns.
- Fleet Management, 11%
Process vehicle disposals through fleet management company by verifying previous vehicle condition, history and coordinating pick-up schedule with location.
- Vehicle Fleet, 6%
Coordinate logistics and transportation of 730 vehicles within General Motors Historical and Specialty vehicle fleet.
- Stock Orders, 4%
Process factory orders, stock orders, used vehicle needs and various requests for customers.
- Logistics, 4%
Coordinate with Logistics Manager and other departments on acquisitions to evaluate operational needs and integrate assets.
- GPS, 4%
Created Pilot program with GPS companies for company fleet vehicles that resulted in universal GPS on all Fleet vehicles.
Most fleet coordinators use their skills in "customer service," "fleet management," and "vehicle fleet" to do their jobs. You can find more detail on essential fleet coordinator responsibilities here:
Communication skills. One of the key soft skills for a fleet coordinator to have is communication skills. You can see how this relates to what fleet coordinators do because "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." Additionally, a fleet coordinator resume shows how fleet coordinators use communication skills: "organize and oversee transportation dispatching of freight, customer service and communication including and maintaining professional relations with relevant suppliers. "
Compassion. Another essential skill to perform fleet coordinator duties is compassion. Fleet coordinators responsibilities require that "social and human service assistants often work with people who are in stressful and difficult situations." Fleet coordinators also use compassion in their role according to a real resume snippet: "provided compassionate customer service to clients through empathetically listening to their needs and concerns while dispensing conscious responses. "
Interpersonal skills. This is an important skill for fleet coordinators to perform their duties. For an example of how fleet coordinator responsibilities depend on this skill, consider that "social and human service assistants must make their clients feel comfortable discussing sensitive issues." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a fleet coordinator: "possess excellent interpersonal, analytical, and organizational skills. ".
Organizational skills. fleet coordinator responsibilities often require "organizational skills." The duties that rely on this skill are shown by the fact that "social and human service assistants must often complete lots of paperwork and work with many different clients." This resume example shows what fleet coordinators do with organizational skills on a typical day: "utilize my excellent organizational skills to provide exceptional customer service and working relationships within the staff. "
Problem-solving skills. Another common skill required for fleet coordinator responsibilities is "problem-solving skills." This skill comes up in the duties of fleet coordinators all the time, as "social and human service assistants help clients find solutions to their problems." An excerpt from a real fleet coordinator resume shows how this skill is central to what a fleet coordinator does: "cost controller for task orders to the city of chicago for the energy solutions group. "
Time-management skills. Lastly, "time-management skills" is an important element of what a fleet coordinator does. Fleet coordinator responsibilities require this skill because "social and human service assistants often work with many clients." This resume example highlights how fleet coordinator duties rely on this skill: "monitored drivers via computer system and maintained communication with them to ensure on time delivery. "
The three companies that hire the most fleet coordinators are:
- Enterprise Holdings37 fleet coordinators jobs
- UniFirst14 fleet coordinators jobs
- Forbes6 fleet coordinators jobs
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Compare different fleet coordinators
Fleet coordinator vs. Shipping supervisor
A shipping supervisor is responsible for monitoring the goods and services, ensuring its quality and quantity before packaging and shipment processing to avoid delays and possible client complaints. Shipping supervisors manage the shipment schedule, including verification of the location and determining correct charges. They also keep track of the incoming and outgoing deliveries by maintaining an organized record in the company's database. A shipping supervisor must have excellent communication and leadership skills, especially on handling customers' concerns, conducting item replacements, and overseeing the warehouse staff to meet maximum productivity goals.
While similarities exist, there are also some differences between fleet coordinators and shipping supervisor. For instance, fleet coordinator responsibilities require skills such as "fleet management," "working independently," "vehicle fleet," and "stock orders." Whereas a shipping supervisor is skilled in "safety procedures," "shipping receiving," "continuous improvement," and "iso." This is part of what separates the two careers.
Shipping supervisors earn the highest salaries when working in the professional industry, with an average yearly salary of $52,217. On the other hand, fleet coordinators are paid more in the energy industry with an average salary of $54,060.shipping supervisors tend to reach similar levels of education than fleet coordinators. In fact, shipping supervisors are 1.8% less likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree.Fleet coordinator vs. Dock supervisor
Dock supervisors are responsible for ensuring safety while managing dockworkers in the loading and unloading of materials from vessels on the water. They supervise and coordinate with the dockworkers and analyze the vessel's specifications and blueprints to identify the required size, shape, and number of bilge blocks and keel to support the vessel. Other tasks include supervising the dockworkers' tasks such as painting, cleaning, drydocking, and repairing vessels and overseeing flooding operations, and pulling out of vessels from drydock.
Each career also uses different skills, according to real fleet coordinator resumes. While fleet coordinator responsibilities can utilize skills like "fleet management," "working independently," "vehicle fleet," and "stock orders," dock supervisors use skills like "work ethic," "safety rules," "government regulations," and "necessary paperwork."
In general, dock supervisors achieve similar levels of education than fleet coordinators. They're 2.6% less likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.Fleet coordinator vs. Shipping and receiving supervisor
A shipping and receiving supervisor streamlines the shipping process for a more efficient company. The supervisors oversee and maintain the supplies and inventory through product receipt, storage, and delivery. They supervise employees who confirm and record shipment receipt, prepare items for shipping, and load and unload purchases. Supervisors should be equipped with leadership, effective communication, conflict resolution, and time management skills. They are also expected to delegate and have confidence.
The required skills of the two careers differ considerably. For example, fleet coordinators are more likely to have skills like "customer service," "fleet management," "working independently," and "vehicle fleet." But a shipping and receiving supervisor is more likely to have skills like "shipping receiving," "safety regulations," "safety procedures," and "pallet jack."
Shipping and receiving supervisors earn the best pay in the automotive industry, where they command an average salary of $40,669. Fleet coordinators earn the highest pay from the energy industry, with an average salary of $54,060.Most shipping and receiving supervisors achieve a similar degree level compared to fleet coordinators. For example, they're 2.4% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Fleet coordinator vs. Driver supervisor
Driver supervisors are professionals who are responsible for supervising all activities that are related to the operation of motor vehicles that transport materials for logistics companies. These supervisors are required to select and orient drivers about their roles and ensure that they are following the guidelines provided by the Department of Transportation (DOT). They must regularly audit delivery routes with their drivers so that they can achieve safe and efficient deliveries. Driver supervisors must also conduct investigations for those drivers involved in vehicular accidents.
Types of fleet coordinator
Updated January 8, 2025
