Purpose:
The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience.
Successful connected customer supervisors are:
Team builders
Customer service champions
Detail oriented and highly organized
Excellent communication and listening skills
Minimum Eligibility Requirements:
Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
High school diploma and/or GED
Minimum of (2) years of computer experience in a work environment
Essential Job Functions:
Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store
Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out)
Lead inventory management and accuracy throughout the store
Process customer refunds and exchanges according to established guidelines
Oversee signage updates and price changes for store SKU's
Assist customers with product selection and answer product related questions
Partner with management to determine which products need SKUs, price changes and need to be returned
Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system
Review shipping and receiving documents for accuracy
Audit reports including inventory control, return of sale, and void reports
Monitor incoming and outgoing trucks logs
Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager
Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station
Return products to the correct in store location after customer merchandise returns
Clean and stock products according to Floor & Decor's standards
Point of contact for e-commerce team members to contact regarding inventory availability in the store
Responsible for supervising inventory movement within the store
Available to open and/or close store in an effective manner
This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.
Benefits offered
Based on eligibility our associates may opt into benefits coverage.
401k
Bonus opportunities at every level
Working Conditions (travel & environment)
While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Potential car travel to other stores for support
Flexible hours to fit around your schedule
On the job training
Opportunity for advancement
Our people are our most important asset and we pride ourselves in teamwork
Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture.
Physical/Sensory Requirements
Ability to lift 25 pounds or more on a consistent basis.
Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note:
Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
80 hrs. annualized paid vacation (full-time associates)
4 paid holidays per year (full-time hourly store associates only)
1 paid personal holiday of associate's choice and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
$31k-36k yearly est. Auto-Apply 60d+ ago
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Pro Services Specialist
Floor & Decor 4.2
Floor & Decor job in Fort Myers, FL
Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.
Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.
Minimum Eligibility Requirements:
* High School diploma or equivalent. Associate Degree or higher is a plus.
* 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
* Strong written and verbal communication skills.
* Experience with Salesforce / CRM software is a plus.
* Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.
Essential Job Functions:
Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.
* Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
* Collaborate with the Store Team to identify PROs in our Store.
* Maintain extensive knowledge about Floor & Decor products.
* Train and support the Store Team on how to use our selling process.
* Understand our PRO business to educate our PRO customers and expand their participation.
* Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
* Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
* Coordinate and assist with PRO Customers in-store activities.
* Collaborate in all store initiatives.
* Demonstrate ability to make effective program and benefit presentations.
* Must possess excellent customer service skills and be results oriented.
* Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
* Ability to multi-task, meet deadlines, and work in a fast-paced environment.
* On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
* Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
Working Conditions (travel & environment)
This position is hourly, knowing it may include hours which could exceed eight hours in a day.
* May require travel up to 20%.
* While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
* Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
* Paid vacation and sick time for eligible associates
* Paid holidays plus a personal holiday
* Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
$15 hourly 55d ago
Retail Cashier
Ace Hardware 4.3
Port Charlotte, FL job
Are you looking for the next step in your career? Look no further! MRT Lawn and Garden Center is looking for applicants that have cashiering or retail experience. Now is the time to make an advancement in your career with MRT! Would you like to work at one of Florida's largest garden centers? MRT Lawn and Garden Center is family owned and operated since 2003 with locations in South Venice, North Port, and Port Charlotte, FL. Previous cashiering experience is a plus but not a requirement as we provide extensive training.
At MRT Lawn and Garden Center, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
MRT Lawn and Garden Center is an Equal Opportunity Employer and a Drug-Free environment. MRT goes beyond plants and hardware: build a future, a purpose, and a community with us.
Work/life balance:
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.
Learn and grow with us:
Have you been a cashier before, or do you have computer skills? Bring your knowledge and we'll teach you something new.
Have a helpful attitude? We'll train you on hardware know-how that builds life skills.
We train you from day one and the opportunities don't stop there.
What to expect:
You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
Like working in a fast-paced and fun environment? We are high energy so time will fly.
You'll be on your feet for most of your shift (6 to 8 hours).
You must lift up to 25 lbs.
Pay, Benefits, and Perks (fulltime *):
Paid Time Off*
Health Insurance*
Supplemental Insurances such as dental, vision, and life*
Simple IRA*
Employee discounts on product
Free uniform shirts, vests, and more
Click through and start your journey with us now!
Company Introduction
MRT Lawn and Garden Center has been family owned and operated in Venice, FL since 2003. With locations in South Venice (Englewood Rd), North Venice (US 41 Bypass N), and Port Charlotte (El Jobean Rd), MRT is growing and searching for our next team member. Want to grow alongside Florida's largest and most tropical independently owned garden centers? Apply to join the MRT family today!
$25k-29k yearly est. 2d ago
Handyman/Maintenance Worker
Ace Hardware 4.3
Port Charlotte, FL job
Looking to hire one or multiple handyman workers for work at either the Venice or Port Charlotte MRT location. Qualified applicants must have experience in various trades and must be willing to work outside as needed. Interested applicants should email ************************ and *********************** with their resume and/or qualifications and work experience.
Are you looking for the next step in your career? Look no further! Now is the time to make an advancement in your career with MRT ACE! Would you like to work at one of Florida's largest garden centers? MRT ACE Lawn and Garden Center is family owned and operated since 2003 with locations in Venice and Port Charlotte, FL.
At MRT ACE Lawn and Garden Center, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
MRT Lawn and Garden Center is an Equal Opportunity Employer and a Drug-Free environment. MRT ACE goes beyond plants and hardware: build a future, a purpose, and a community with us.
Work/life balance:
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.
What to expect:
Like working in a fast-paced and fun environment? We are high energy so time will fly.
You'll be on your feet for most of your shift (6 to 8 hours).
You must lift up to 50 lbs.
Pay, Benefits, and Perks (fulltime *):
Paid Time Off*
Health Insurance*
Supplemental Insurances such as dental, vision, and life*
Simple IRA*
Employee discounts on product
Free uniform shirts, vests, and more
Click through and start your journey with us now!
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
Company Introduction
MRT ACE Lawn and Garden Center has been family owned and operated in Venice, FL since 2003. With locations in Port Charlotte and South Venice, the MRT family is excited to announce the opening of a store in North Venice in 2025. Want to grow alongside Florida's largest and most tropical independently owned garden center? Apply to join the MRT family today!
$21k-29k yearly est. 2d ago
Warehouse Operations
Home Depot 4.6
Fort Myers, FL job
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues.
These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
$30k-35k yearly est. 60d+ ago
Display Builder
Floor & Decor 4.2
Floor & Decor job in Fort Myers, FL
Base Pay
This role has a minimum base pay from $15.24 per hour with higher starting pay available based on experience.
PURPOSE This position is responsible for designing, building and maintaining store product displays. Full-Time and Part-Time Positions Available.
MAJOR RESPONSIBILITIES
THE FUNCTION FOR THIS ROLE INCLUDE, BUT ARE NOT LIMITED TO:
Design and build store product displays per the Department Manager in each department.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.
Builder is expected to create 20 - 25 displays per week.
Work with the Inventory Control Specialist to submit write-offs and maintain inventory for materials
Create a calendar for each month with a plan for all displays being built.
MINIMUM ELIGIBILITY REQUIREMENTS
One year of construction or building experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Demonstrated ability to abide by and exhibit proactive adherence to all safety regulations and policies
Demonstrated experience in
Wood working
Tile setting
Use of power tools
Use of measuring tools
Use of basic tools (e.g., hammer, nails, T-square, saw, etc.)
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate noisy.
PHYSICAL/SENSORY REQUIREMENTS
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
$15.2 hourly Auto-Apply 60d+ ago
Senior Designer
Floor & Decor 4.2
Floor & Decor job in Fort Myers, FL
Base Pay
This role has a minimum base pay from $16.78 per hour with higher starting pay available based on experience.
Purpose:
Floor & Decor Sr. Designer leads our design team and provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Senior Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget.
Minimum Eligibility Requirements
Design education (BA or AA in Interior Design)
6 years interior design experience in lieu of design education
Combination of education and experience equal to 6 years
Prior retail/sales experience preferred
Knowledge of hard surface flooring is a plus
Proficient in basic mathematical skills
Must be self-motivated and able to multi-task in a fast-paced environment
Excellent verbal, written, and interpersonal skills
Basic computer knowledge, including Microsoft Office suite
Internal candidates must have 24 months of experience in a Floor & Decor Designer position
Essential Functions
Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
Greet store customers in a helpful manner and supports store design walk-in needs
Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
Design and sell complete, functional and aesthetically appealing solutions
Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
Engage in current and emerging design trends in your market
Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
Participate in local professional affiliation like ASID, NKBA
Perform other duties as assigned
Working Conditions (travel, hours, environment)
Limited travel may be required by car
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
$16.8 hourly Auto-Apply 24d ago
Loader
Ace Hardware 4.3
Port Charlotte, FL job
This position will be responsible for assisting customers to their cars with their items, unloading delivery trucks, stocking shelves, loading bulk items/bags, and assisting with any additional duties. MRT Lawn and Garden Center is currently hiring qualified applicants for both the Venice and Port Charlotte locations.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
* Provide a positive representation of MRT Lawn and Garden Center.
* Proactively assist customers in solving problems.
* Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
* Possess a friendly outgoing demeanor; work well with customers as well as associates.
* Ensure all pages and calls are answered promptly, courteously and effectively.
* Forward any customer complaint that cannot be handled to a member of management.
* Possess strong product knowledge and knowledge of store layout and location of products.
* Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
* Assist in creating a positive, professional and safe work environment.
* Assist with receiving, checking in and stocking of merchandise throughout the store.
* Assist with maintaining back stock levels.
* Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
* Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
* Assist with merchandise resets through the store.
* Provide assistance to Department Specialists, i.e. price changes, special orders.
* Ensure signage is current throughout the store.
* Operate forklift with proper training.
* Communicate any Store Support Center issue to General Manager for follow up.
* Communicate any merchandising, cost control or sales idea to General Manager.
* Participate in store meetings.
* Be professional in appearance and actions.
* Perform all other duties as assigned.
Education/Training
High School or GED equivalent.
Physical Demands
Standing, walking, lifting (up to 50lbs) and climbing.
Company Introduction
MRT Lawn and Garden Center has been family owned and operated in Venice, FL since 2003. With locations in South Venice (Englewood Rd), North Venice (US 41 Bypass N), and Port Charlotte (El Jobean Rd), MRT is growing and searching for our next team member. Want to grow alongside Florida's largest and most tropical independently owned garden centers? Apply to join the MRT family today!
$28k-32k yearly est. Auto-Apply 60d+ ago
Lead Visual, FT, Waterside-Pottery Barn
Williams-Sonoma, Inc. 4.4
Naples, FL job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Visual role
You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. You will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations.
Responsibilities
* Effectively perform operational functions: open and close the store, register functions and back office procedures
* Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts
* Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
* Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
* Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services
* Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
* Effective communication, organization and leadership skills
* Proven ability to motivate and influence others through personal actions and examples.
* Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
* 1-3 years retail sales experience with shift supervision experience preferred
* 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business.
* Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
$24k-43k yearly est. Auto-Apply 31d ago
Asst Store Mgr Sales and Service , FT, Waterside Shops, Williams Sonoma
Williams-Sonoma 4.4
Naples, FL job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager of Sales and Service role
You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
· Leads the store team to create an exceptional experience for customers and exceed sales goals
· Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience
· Reinforce customer service principles by coaching staff on their successes and challenges
· Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals
· Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
· Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system
Criteria
· Excellent communication, organization and leadership skills
· Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
· Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
· 2-3 years of previous retail sales experience or management experience in a customer service related field
Physical Requirements
· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Full time associates are expected to have open availability to meet the needs of the business.
· Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
· A generous discount on all Williams-Sonoma, Inc. brands
· A 401(k) plan and other investment opportunities
· A wellness program that supports your physical, financial and emotional health
· Paid vacations and holidays (full-time)
· Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
· Individual development plans and career pathing conversations
· Annual performance appraisals
· Cross-brand and cross-functional career opportunities
· Online learning opportunities through brand specific resources and WSI University
· Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
$33k-38k yearly est. Auto-Apply 60d+ ago
PT Visual Merchant West Elm Coconut Point 884
Williams-Sonoma 4.4
Estero, FL job
About the Role
Visual Merchandiser supports management team in achieving goals by providing World-Class service. Serves as a role model for building relationships with customers. Maintains presence through store supervision to ensure appropriate staff coverage areas.
You're excited about this opportunity because you will...
Create engaging experiences for customers by sharing expertise on styling, decorating & entertaining
Seek out & promote innovative ways to make West Elm a neighborhood destination for inspiration
Interpret & execute visual inspiration to drive sales & convey the eclectic, creative & modern spirit of the brand
Ensure merchandising & displays are visually compelling to drive sales
Model & coach associates on how to uphold visual standards
Promote the lifestyle & protect the image of the West Elm Brand
Makes the store a fun, inspirational neighborhood destination
Continually seek out inspiration, trends & ways to elevate product, decorating & styling expertise
Replenish the sales floor regularly & maintain visual presentation & displays
Execute floorset to reflect the inspiration, standards & spirit of the directive within required timeframe
Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy
Collaborate with the sales team by appreciating & valuing the talents & contributions of others
Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, models personal accountability, builds operations excellence & drives execution
Why you will love working at Williams-Sonoma, Inc.
We're a successful, fast-growing company with an entrepreneurial vibe
A technologically and data-driven business
Competitive salaries and comprehensive health benefits
We're at the forefront of tech and retail, redefining technology for the next generation
We're passionate about our internal and external clients and live/breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
We're excited about you because...
1-3 years of experience in merchandising or visual role
1-2 years experience in home related design or visual merchandising preferred. Specialty retail preferred
Effective communication, organization and leadership skills.
Proven ability to motivate and influence others through personal actions and examples.
College degree preferred or equivalent job experience.
Physical Requirements:
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
$73k-95k yearly est. Auto-Apply 60d+ ago
Stock Assoc
Williams-Sonoma 4.4
Naples, FL job
About the Role
Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods.
You're excited about this opportunity because you will...
Exemplify the highest level of customer service standards to internal and external customers
Scan shipment as delivered
Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
Provide feedback to supervisor regarding inventory levels and damages
Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
Adjust stocking procedures to ensure aisles and exits are clear
Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment
Pack and log merchandise as required for customer deliveries
Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
May assist on sales floor during peak times and as assigned
Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
Comply with all company policies and procedures
Ensure all appropriate stockroom procedures are followed to minimize loss to the company
Why you will love working at Williams-Sonoma, Inc.
We're a successful, fast-growing company with an entrepreneurial vibe
A technologically and data-driven business
Competitive salaries and comprehensive health benefits
We're at the forefront of tech and retail, redefining technology for the next generation
We're passionate about our internal and external clients and live/breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
We're excited about you because...
Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
Passionate about the delivering the highest level of customer service standards to internal & external customers
Ultimate team player, eager to jump in & help your colleagues to get the job done
Curious & creative, striving for ways to simplify processes & procedures to streamline work
Proven success achieving results both independently & through teamwork
Hands-on teammate, who takes a proactive approach to all tasks
High school diploma or equivalent preferred
1-2 years customer service experience preferred and stockroom (or related work.) experience
Basic product knowledge preferred but not required
Effective time management skill to execute multiple tasks simultaneously
Ability to be mobile in the stockroom or on sales floor for extended periods of time
Proven ability to operate and read scanning equipment for extended periods
Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December)
*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
Physical Requirements:
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
$24k-28k yearly est. Auto-Apply 60d+ ago
Receiving Supervisor
Floor & Decor 4.2
Floor & Decor job in Naples, FL
Purpose
The Overnight Receiving Supervisor is responsible for directing and overseeing the warehouse operations of each retail store. In addition, the Overnight Receiving Supervisor is responsible for supervising warehouse specialists, order pickers and forklift operators; will manage the daily freight schedule based on customer and inventory needs.
Minimum Eligibility Requirements
1-3 years of previous supervisory experience required (preferably in a warehouse or distribution center environment)
Excellent interpersonal, team building, delegating and follow-up skills
Ability to work with and maintain effective working relationships with other departments in the company
Effective communication skills (oral and written)
Competent in performing basic mathematical calculations
Strong computer skills, with the ability to work in Windows-based systems
Ability to work in a fast paced environment and meet established deadlines
Available to work extended hours, especially during peak seasons
Essential Functions
Responsible for the daily scheduling of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner
Direct the day-to day activities of the warehouse. Such activities include shipping, receiving, maintenance, inventory control, etc.
Responsible for the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products
Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions
Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations
Ensure all associates are trained and following all standard operating procedures
Responsible for the progressive disciplinary process in the area of counseling, oral and written warnings; ensures a productive labor climate in the warehouse operation
Handle general employee inquiries and solves problems
Coordinate with other departments to facilitate efficient warehouse operations
Complete necessary Activity Reports for management
Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry
Resolve discrepancies with shipping, invoices, packing slips, and receiver reports
Responsible for the execution of the Storage Buy Audit COP.
Ensure products are staged for counting and inspection
Ensure products are stored properly to conserve space and comply with safety procedures
Oversee the rotation of inventories within the warehouse
Perform other related duties as directed by management
Working Conditions (travel, hours, environment)
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
$26k-29k yearly est. Auto-Apply 8d ago
Designer
Floor & Decor 4.2
Floor & Decor job in Naples, FL
Base Pay
This role has a minimum base pay from $15.24 per hour with higher starting pay available based on experience.
Purpose:
Floor & Decor Designers provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget.
Minimum Eligibility Requirements
Minimum of One (1) year of interior design experience or prior retail/sales experience
Degree in Design is a plus
Knowledge of hard surface flooring is a plus
Proficient in basic mathematical skills
Must be self-motivated and able to multi-task in a fast-paced environment
Excellent verbal, written, and interpersonal skills
Basic computer knowledge, including Microsoft Office suite
Internal candidates must have 12 months of experience in a design consultant position
Essential Functions
Greet store customers in a helpful manner and supports store design walk-in needs
Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
Design and sell complete, functional and aesthetically appealing solutions
Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
Engage in current and emerging design trends in your market
Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
Perform other duties as assigned
Working Conditions (travel, hours, environment)
Limited travel may be required by car
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.ies and interests of the company.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
$15.2 hourly Auto-Apply 60d+ ago
Shipper-Receiver FT, Waterside Shops - Pottery Barn
Williams-Sonoma, Inc. 4.4
Naples, FL job
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
$26k-29k yearly est. Auto-Apply 31d ago
Assistant Department Manager (Wood)
Floor & Decor 4.2
Floor & Decor job in Fort Myers, FL
Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Minimum Eligibility Requirements
* High School Diploma or GED
* 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
* Excellent communication skills (verbal & written)
* Ability to multi-task and work in a fast-paced environment
Essential Functions
* Act and work in a manner that is consistent with company's core values
* Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures
* Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing
* Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
* Complete all product specialist certification courses
* Demonstrate a thorough understanding of merchandise and installation
* Ensure the overall merchandising, pricing and organization of the department
* Communicate standard operating procedure direction and changes to all associates in a timely manner
* Complete the Industrial Truck (forklift) proficiency testing and certification
* Communicate inventory needs to management
* Direct and assist the processing of merchandise to the showroom floor
* Validate all product placement and pricing within the department
* Greet every customer in a helpful and courteous manner
* Assist customers with product questions and selections
* Process customers at check-out using the point of sale (POS) system
* Process customer refunds and exchanges according to established guidelines
* Present 'how-to' classes to customers
* Follow established cash, check and charge card acceptance procedures
* Answer the telephone according to accepted guidelines
* Stock and tag merchandise displays as required
* Create price tags and merchandise signs
Working Conditions (travel, hours, environment)
* While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
* Bonus opportunities at every level
* Career advancement opportunities
* Relocation opportunities across the country
* 401k with discretionary company match
* Employee Stock Purchase Plan
* Referral Bonus Program
* 80 hrs. annualized paid vacation (full-time associates)
* 4 paid holidays per year (full-time hourly store associates only)
* 1 paid personal holiday of associate's choice and Volunteer Time Off program
* Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
$31k-36k yearly est. 54d ago
Part Time - Fulfillment Associate - Flexible
Lowe's 4.6
Estero, FL job
**Key Responsibilities** + Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. + Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
+ Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
+ Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
+ Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
+ Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
+ May be assigned other duties to support the needs of the business.
**Required Qualifications**
+ 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
+ 6 Months of Experience using common retail technology, such as smart phones and tablets
+ Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
**Preferred Qualifications**
+ High school diploma or GED
+ 6 Months of Retail experience
+ 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
+ 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
$21k-25k yearly est. 21d ago
Asst Store Mgr - Service
Williams-Sonoma, Inc. 4.4
Naples, FL job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager of Sales and Service role
You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
* Leads the store team to create an exceptional experience for customers and exceed sales goals
* Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience
* Reinforce customer service principles by coaching staff on their successes and challenges
* Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals
* Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
* Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system
Criteria
* Excellent communication, organization and leadership skills
* Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
* Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
* 2-3 years of previous retail sales experience or management experience in a customer service related field
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business.
* Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
$25k-31k yearly est. Auto-Apply 6d ago
Inventory Control Specialist
Floor & Decor 4.2
Floor & Decor job in Fort Myers, FL
Base Pay
This role has a minimum base pay from $15.24 per hour with higher starting pay available based on experience.
Purpose
This position is responsible for the accuracy and integrity of the store's inventory. Full-Time and Part-Time Positions Available.
Minimum Eligibility Requirements
One year of inventory control experience in a “big box” retail company or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Demonstrated point of sale analysis and reporting experience.
Business analysis experience is a plus.
Intermediate computer skills including Microsoft Office Suite.
Must be detail-oriented and highly organized.
Must possess excellent customer service skills and work well under pressure.
Ability to multi-task, meet deadlines, and work in a fast-paced environment.
Essential Functions
Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures.
Follow the daily cycle count and category review calendar.
Research all inventory-related discrepancies and make appropriate adjustments in the inventory system.
Review shipping and receiving documents for accuracy.
Bring to the attention of the department managers immediately any discrepancies noticed in tagging or SKUing of merchandise.
Audit the BFR daily in accordance with the Inventory Control SOP.
Audit incoming and outgoing trucks randomly.
Audit the SOR process in accordance with the Return of Sale SOP.
Audit the SRR process in accordance with the Return of Sale SOP for Voids and Partial voids.
Audit the RTV process to ensure RTV's are being processed per SOP.
Audit to ensure the security of the facility by notifying management of any issues.
Audit the customer merchandise storage area weekly in accordance with the Customer Storage SOP and timely resolve any issues with the CEM and Operations Manager.
Provide assistance to the Operations Manager during any physical inventory period.
Ensure that the “Sample” tape is applied to all wood boxes that have been written off to “Sam”. If not, notify the department manager to immediately address.
Run the OSDR Report for DMG, RTV, VA, DIS, WO, CHR, PRV, USE, LF, STL, WEB and SAM monthly to ensure correct movement of merchandise was done and correct any discrepancies. Document report of findings/corrections, submit to the Operations manager for review, both initial and archive monthly in the cycle count drawer.
Check a minimum of 10 customer receipts daily and randomly. Either “Pickup” and or “Take With” Tickets. Any discrepancies adjust immediately and notify CEM/Operations Manager of mistake(s).
Communicate to Store Management Team the discrepancies found in the day's CCYL and propose solutions to fix the issues which may have caused and or potential may cause shrink via e-mail. Failure to fix the outstanding issues upon your follow-up, you will need to notify the CEM/Operations manager immediately.
Maintain all cycle count paperwork per SOP.
Follow-up to ensure that all changes were implemented.
Working Conditions (travel, hours, environment)
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
$15.2 hourly Auto-Apply 24d ago
Lead Visual, FT, Waterside-Pottery Barn
Williams-Sonoma 4.4
Naples, FL job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Visual role
You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. You will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations.
Responsibilities
· Effectively perform operational functions: open and close the store, register functions and back office procedures
· Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts
· Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
· Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
· Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services
· Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
· Effective communication, organization and leadership skills
· Proven ability to motivate and influence others through personal actions and examples.
· Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
· 1-3 years retail sales experience with shift supervision experience preferred
· 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
Physical Requirements
· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Full time associates are expected to have open availability to meet the needs of the business.
· Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
· A generous discount on all Williams-Sonoma, Inc. brands
· A 401(k) plan and other investment opportunities
· A wellness program that supports your physical, financial and emotional health
· Paid vacations and holidays (full-time)
· Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
· Individual development plans and career pathing conversations
· Annual performance appraisals
· Cross-brand and cross-functional career opportunities
· Online learning opportunities through brand specific resources and WSI University
· Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.