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  • Writing Editor - Flexible

    Outlier 4.2company rating

    Work from home job in Richmond, VA

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 10d ago
  • Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands

    OCPA 3.7company rating

    Work from home job in Richmond, VA

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 60d+ ago
  • Release Manager - Salesforce & .NET (Azure DevOps) - REMOTE

    Net2Source (N2S

    Work from home job in Richmond, VA

    Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants. Title: Release Manager - Salesforce & .NET (Azure DevOps) Location: Remote is okay - Richmond, VA (travel onsite if required) Duration: 6 months contract Hourly Pay Rate: $70/hr. - Negotiable Inviting applications for the role of Release Manager - Salesforce & .NET (Azure DevOps) We are seeking a seasoned Release Manager & DevOps Practitioner with experience to architect, optimize, and manage release pipelines and change control processes across complex enterprise environments. This role demands expertise in modern DevOps practices, automation, CI/CD, and governance for effective and risk-controlled software delivery. Responsibilities • Architect, implement, and manage robust release management strategies for multi-tier applications across environments. • Design and optimize CI/CD pipelines using Azure DevOps for Salesforce and .NET applications. • Manage Salesforce deployments using Gearset, ensuring proper version control, metadata handling, and rollback strategies. • Coordinate releases for .NET applications leveraging Azure DevOps pipelines and related automation tools. • Implement sandbox management strategies, including data seeding and refresh cycles for Salesforce environments. • Own and enforce change control processes, ensuring compliance with regulatory and audit requirements. • Collaborate with development, QA, operations, and security teams to ensure smooth, high-quality deployments with minimal risk. • Automate manual software delivery and environment provisioning tasks for efficiency and reliability. • Execute release readiness reviews, coordinate deployment schedules, and manage post-change support and incident triage. • Lead and document enterprise Change Advisory Board (CAB) meetings, facilitating risk assessment and communications. • Track, measure, and report on deployment frequency, change failure, lead time, and rollback metrics; drive continual service improvement. • Mentor and coach engineers on DevOps and change control best practices, process adherence, and tool usage. • Lead root cause analysis for failed changes and drive permanent improvement. Minimum Qualifications • Bachelor's/Master's degree in Computer Science, Engineering, or related field. • 7+ Years experience in Software Engineering, Release Management, DevOps Engineering, and Change/Configuration Management roles. • Hands-on experience with Gearset for Salesforce release management. • Proven track record managing releases for Salesforce and .NET applications in enterprise environments. • Deep understanding of ITIL change management processes and release governance frameworks. • Experience with risk, compliance, audit, and regulatory reporting in a large IT environment. • Strong communicator, with experience coordinating cross-functional teams and Change Approval Boards. Preferred Qualifications/ Skills • Experience with Salesforce DX, git, and source-driven development. • Familiarity with Azure DevOps Boards, Confluence for work item tracking and release planning. Regards, Prashant Singh Sr. Account Manager - Enterprise Business Net2Source Inc. ************ Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873 LinkedIn: ***************************************************
    $70 hourly 2d ago
  • Business Insurance Agent - Mid-level

    USAA 4.7company rating

    Work from home job in Richmond, VA

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers. USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time). This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position. What you'll do: Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings. Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions. Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Classifies member's and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success. Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers' risk profile to provide consultative advice and appropriately address and mitigate the risk. Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues. Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Provides select account service for member's and nonmember's including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing. Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication and customer service skills. What sets you apart: 4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing) 4 or more years working experience quoting and binding directly with the insured. Experience with Agency Management Systems and/or Salesforce. Experience working in a Commercial Lines multiple carrier environment. Experience writing Commercial Lines in multiple states. Experience working in a call center environment. Active P&C General Lines License for home state. Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $54.6k-97.8k yearly Auto-Apply 4d ago
  • Manager of Data Science, Personalization - Hybrid

    Carmax 4.4company rating

    Work from home job in Richmond, VA

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About This Job It's an exciting time at CarMax! After decades of success and a rise to becoming the largest used car retailer in the US, CarMax is focused on disrupting the auto industry once again through our transformation to a leading omni-channel retailer. To achieve this goal, CarMax has spent the last few years investing heavily in modernizing our digital and analytical infrastructure to support our customer-centric experience as the customer shopping journey continues to evolve online. We're stitching data science throughout our business to drive a great customer experience and optimize our operations. As a Data Science Manager at CarMax, you'll apply your passion and expertise for data, machine learning, predictive analytics, and entrepreneurship to create data-powered products that enrich CarMax's culture of innovation and drive business results. You will be a leader in the analytic community - advancing the use of data science in high impact areas of our business. With millions of customer interactions every day, and thousands of unique vehicles in inventory, you'll be tapping the industry's best data to develop new algorithms and personalized experiences that help customers efficiently find the right car and navigate their car buying journey. In This Role You Will Collaborate with Product teams across CarMax to explore new use cases for our Production-grade Recommendations Service, expanding across digital and physical customer touchpoints. Lead the end-to-end experimentation lifecycle for Personalization initiatives, from hypothesis generation through A/B test design, analysis, and deployment. You will partner with Product and Strategy teams to identify and prioritize testing opportunities to drive key business metrics like vehicle reservation leads and sales conversion. Evolve architectural solutions that reflect the unique challenges at CarMax: the length of our customers' consideration phase, the complexity of an omnichannel journey, and the need to balance customer discovery with inventory constraints. Drive technical innovation and maintain industry awareness of best-in-class recommender systems, personalization techniques, and use of emerging AI. Research and implement relevant approaches - including contextual bandits, two-tower architecture, and next-generation personalization paradigms like LLM integration - to continuously advance CarMax's capabilities and ensure we leverage state-of-the-art approaches that deliver business value. Qualifications And Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Advanced Degree (Master's/Ph.D.) in quantitative discipline (Statistics, Math, Data Science, Engineering) is preferred 3+ years of experience in the following areas: R, Python, Scala, or other languages appropriate for large scale analysis of numerical and textual data Data mining, machine learning, statistical modeling tools and underlying algorithms Data Lake and cloud computing fundamentals Strong analytical curiosity and passion for applying advanced modeling techniques in problem solving Sound analytical thinker with a proven track record of providing actionable insights and clear strategic direction Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment Ability to train and mentor others Experience in Recommender Systems, Search Algorithms, or operationalizing performant algorithms for website integration is a plus Preferred Experience Experience building and scaling production recommendation systems in retail, e-commerce or marketplace environments. Hands-on expertise with modern recommender architectures including embedding models, retrieval systems, and rerankers. Deep understanding of MLOps practices. Experience with large-scale A/B test design and analysis. Experience with real-time or near-real-time inference systems and managing latency/throughput tradeoffs at scale. Familiarity with complex products requiring nuanced personalization (automotive, real estate, high-consideration purchases) or multi-sided marketplace dynamics. Track record of driving measurable business impact through personalization and experimentation. Work Location and Arrangement: This role will be based out of the either the Richmond, VA Home Office, the Dallas, TX Technology Hub or the Atlanta, GA CarMax Auto Finance Office and has a Hybrid work arrangement. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment To Diversity And Inclusion CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $37k-49k yearly est. 5d ago
  • Work from Home - Need Extra Cash??

    Launch Potato

    Work from home job in Petersburg, VA

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $17k-35k yearly est. 1d ago
  • Remote Inbound Sales Representative

    Onemci

    Work from home job in Fort Lee, VA

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner. Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks. Accurately document and process customer orders in appropriate systems. Follow all required scripts, policies, and procedures. Comply with requirements surrounding confidential information and personal information. Escalate customer issues to the appropriate staff and managers for resolution as needed. Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes. Adhere to all attendance and work schedule requirements. STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $45k-77k yearly est. Auto-Apply 60d+ ago
  • Virtual Assistant to Travel

    Newport Associates 4.6company rating

    Work from home job in Richmond, VA

    Job Title: Virtual Assistant to Travel About the Role We are seeking a Virtual Assistant to Travel to join our growing team. In this client -facing role, you'll design and book customized travel itineraries while delivering concierge -level service from start to finish. Key Responsibilities Consult with clients to create tailored travel plans Book flights, hotels, cruises, cars, tours, and events Provide ongoing client support and manage itinerary updates Use booking platforms and supplier systems to complete reservations Build long -term client relationships through exceptional service Qualifications Strong communication and organizational skills Customer service experience preferred Basic computer skills; ability to learn new systems Self -motivated and detail -oriented Must be authorized to work in the U.S. (or applicable region) Benefits Fully remote with flexible scheduling Access to exclusive travel discounts Opportunities for professional growth Supportive team environment Requirements
    $31k-41k yearly est. 60d+ ago
  • Business Specialist with Healthcare Background

    Polk Region-Modern Woodmen of America

    Work from home job in Richmond, VA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Transition Your Healthcare Expertise into Financial Services with Polk Region - Modern Woodmen of America! Leverage Your Healthcare Background for a Rewarding Career: Build Direct Client Relationships: Professionals from healthcarewhether it's pharma, medical sales, or clinical rolesare drawn to financial services because it allows them to work directly with clients, offering personalized advice rather than working through intermediaries. Make a Meaningful Impact: Use your knowledge and experience in healthcare to guide clients through critical life stages. Whether its helping individuals plan for medical expenses, retirement, or higher education, your insights can help clients secure their financial futures and improve their lives. Unlimited Growth Potential: As healthcare professionals understand the complexities of lifes important decisions, they know that each life stage brings new financial planning needs. Your ambition, dedication, and expertise will determine how far you can go in this fulfilling career. A Rewarding Career Path: Transition to a career where you can build long-term relationships, create meaningful outcomes for your clients, and make a lasting impact, all while using your healthcare expertise to navigate the financial landscape. About Modern Woodmen of America: Founded in 1883 by Joseph Cullen Root, Modern Woodmen of America is the nation's third-largest fraternal benefit society in terms of assets. The organization is rooted in the concept of fraternalism, combining business with giving back to the community. With over 700,000 members, Modern Woodmen is dedicated to providing financial security, promoting quality family life, and making a positive impact in local communities. Meet Our Leaders: Daniel Polk - Regional Director Personal Background: Devoted father and husband; played professional football in the German Football League before beginning with Modern Woodmen in 2012. Outside Interests: Enjoys playing with his young kids, boating at the lake with his wife and friends, hunting, and playing golf. Vision at Modern Woodmen: Found a supportive home in a region that prioritizes people, offers a judgment-free environment, and empowers families to build better lives. Zach Mcdowell - Managing Partner: Began his career with Modern Woodmen in 2015. Formerly was a chemical engineer for Merck and Biogen before beginning with MW. Personally: Loves spending time with his wife and two daughters. Enjoys golfing, fishing, and traveling. Shaye Polk - Financial Representative: Started with Modern Woodmen in 2022. Formerly spent 16 years as an adult medicine PA and had a practice of about 700 patients/clients. Personally: Enjoys watching football, tailgating, playing golf, and exploring great restaurants. Clay Lockamon - Financial Representative: Began his career with Modern Woodmen in 2019. Was a college baseball player at UNC-Wilmington before starting with MW. Personally: Loves being a father and spending time with his daughter. Enjoys boating, duck hunting, playing golf, and spending time with friends. Benefits: Competitive compensation range Opportunity for personal and professional growth Fraternal programs and activities to enhance quality family life Involvement in local volunteer projects and community impact Supportive and open communication culture Target Achievement: Meet or exceed business development goals Qualifications: Team-Oriented Enthusiastic Positive Attitude Self-Starter Community-Focused Coachable Athletic Background (bonus) Military Background (bonus) Goal-Driven Willingness to Obtain State Insurance License College Degree (preferred, not required) Role Responsibilities: Member Consultation: Meet with client members to assess their insurance needs and recommend appropriate coverage. Customer Service: Provide exceptional customer service, addressing client inquiries and resolving issues promptly. Networking: Build and maintain a network of client members through referrals, networking events, and community engagement. Training and Development: Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills. Deadline: Apply soon as this position will go fast. Flexible work from home options available.
    $57k-100k yearly est. 3d ago
  • Community Health Worker

    Strive Health

    Work from home job in Richmond, VA

    What We Strive For At Strive Health, we're driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference. Benefits & Perks Hybrid-Remote Flexibility - Work from home while fulfilling in-person needs at the office, clinic, or patient home visits. Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts. Financial & Retirement Support - Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources. Time Off & Leave - Paid holidays, flexible vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves. Wellness & Growth - Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend. What You'll Do The role of the Community Health Worker (CHW) is to create connections between diverse, underserved, and vulnerable populations to health and social service systems. Building trust and promoting encouragement are two of this role's key objectives. This role assists the patient in accessing community services for their specific needs. The Community Health Worker also supports medical providers and the management team by creating community outreach programs and activities. These outreach programs are designed to promote, maintain, and improve the health of the patients and their family they serve. This position reports to Clinical Leader. The Day to Day Serves as a liaison between multiple service providers and assists with enrollment in services and community resources by delivering culturally competent care. Completes applications for resources, paperwork for provider visits, and additional administrative support activities. Follows up and tracks referrals and outcomes for pharmacy, durable medical equipment (DME), and home care. Assists with finding and scheduling transportation, advocates for members/patients, supports clinical staff, administers health screenings, and coordinates care (including identifying and accessing resources and overcoming barriers). Builds and maintains current resource inventories for service area across multiple states. Identifies situations calling for mandatory reporting and carry out mandatory reporting requirements by state requirements. Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting. Minimum Qualifications 2+ years combined of related education, experience, or certification. Community Health Worker Certification is required for positions located or serving in the following states: AR, AZ, CO, CT, FL, IN, KS, KY, MA, MD, MO, NC, NM, OH, OR, PA, RI, SC, SD, TX, UT, VA. Efficient and reliable transportation, including an active driver's license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes. Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency Preferred Qualifications Certified CHW, CHES, certified nurse aid, or licensed medical assistant. Experience working in a multi-cultural setting. Experience working for a Managed Care or Medicaid plan. Experience with kidney patients. Experience with translation lines and services. Basic computer skills. About You Good communication skills. Good organizational skills. Strong critical thinking and problem-solving skills. Extensive knowledge about community and available resources. Embodies Strive's core values: Care, Excellence, Tenacity, Innovation, and Fun. Hourly Range: $24.25 - $28.00 Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to **********************************. We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means. #LI-Hybrid
    $24.3-28 hourly Auto-Apply 60d+ ago
  • Inbound Virtual Customer Service Agent

    Acd Direct 3.2company rating

    Work from home job in Richmond, VA

    We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************
    $20k-23k yearly est. 28m ago
  • Project Manager

    ITAC 4.1company rating

    Work from home job in Colonial Heights, VA

    Job Description ITAC serves Process & Industrial clients with integrated engineering and construction services for complex capital projects. We also offer specialty services including power systems services and products, custom machine fabrication, and fall protection services and equipment. Founded in 1988 on a dream and a $5K loan, ITAC is a true success story. From humble beginnings to an ENR-Ranked Top Design Firm with a nationwide footprint and over 450 employees operating from 6 offices in Virginia, North Carolina and South Carolina, we provide Fortune 500 companies with innovative design-build solutions. We specialize in power generation & utilities, chemicals, food & beverage, forest products, advanced manufacturing, and minerals & metals. ITAC's purpose is to make life better. For our employees, this means providing them with the resources and flexibility they need to have both a rewarding career and a fulfilling family life. ITAC is 100% employee-owned. Through our Employee Stock Ownership Plan (ESOP) and Direct Stock Ownership, every team member has the unique opportunity to be an owner who shares in the company's growth and earnings. We offer our team a comprehensive benefits package and numerous employee incentives. Rooted in love, we serve and care for our employees like family. We hire passionate and motivated people with an innovative mindset and the desire to grow. If the thought of challenging, fast-paced projects excites you, then you've come to the right place. At ITAC, you'll be part of a collaborative team that works hard to make life better. For more information, visit itac.us.com. This is a seconded position, meaning the selected candidate will be employed by ITAC but work full-time on assignment with one of our clients. While day-to-day responsibilities will be managed on-site with the client, ITAC provides ongoing support, resources, and benefits as your employer. Responsibilities Provides project management of capital projects for the Facility, manages multiple projects simultaneously. Defines project scope, estimates costs, develops funding requests and manages spending throughout the life of the project. Responsible for controlling costs, forecasting spending and reporting schedules to site management. Provides Capital Planning and Project Scope Development. Leads decisions on contracting strategy and selection of contractor(s). Procures equipment and material for project execution. Works with plant maintenance team and contractors to schedule, execute and supervise construction for projects. Participates in the management of change process, coordinates project hand-off to operations and assists in start-up of projects. Responsible for final close out reporting and all documentation required for the project. Requirements BS Engineering - Mechanical, Electrical, Chemical, other engineering degrees acceptable with applicable job experience (Electrical preferred) 5+ years of experience in project engineering/management in a manufacturing environment (Pulp & Paper manufacturing). Familiarity as owner with capital projects executed on/integrated with existing operating sites Strong commitment to safety, leading projects in achieving zero incidents and injuries Ability to plan and organize projects from inception to startup Able to handle multiple projects simultaneously Able to handle scope changes reacting effectively and expediently Ability to work in an foster a strong team environment with minimal supervision Strong communication skills with the ability to work with both management and craftspeople Strong computer skills, SAP experience a plus Ability to stand on feet for extended periods of time, climb stairs, walk distances and sit at the computer for long periods of time Benefits From internships to seasoned professionals, our growing company provides career opportunities for all levels of experience. We offer our team a comprehensive benefits package and numerous employee incentives. For life's challenges, we also provide our employees and their immediate families with certified chaplains for around-the-clock encouragement and support. Rooted in love, we serve and care for our employees like family. ITAC provides benefits such as 401k & ESOP Professional Development Safety Incentive Program 24/7 Chaplain Care Flexible Schedule & Remote Working
    $78k-117k yearly est. 29d ago
  • Linux Unix Systems Administrator

    Lumen 3.4company rating

    Work from home job in Richmond, VA

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance. Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects. **Location** This position is Work From Home from any US-based location. **US Citizenship or Permanent Residency/Green Card is required for consideration.** **The Main Responsibilities** **Admin Responsibilities:** **System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely. **Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance. **Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation. **Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems. **Team Responsibilities:** As you integrate into the Team, you will begin to learn and participate in these team responsibilities: + Virtualization and cloud computing solutions + Implementation of innovative technologies, processes, and tools within voice environments + Deploy and support voice technologies in large-scale network environments + Application of network security, server operating systems, virtualization, and open-source platforms + Manage voice test platforms, ensuring robust simulation and validation environments + Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability + Collaborate on long-term voice platform and service strategy + Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions **What We Look For in a Candidate** **Education:** + Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience) **Experience:** + 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization + Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system + In-depth knowledge of Oracle SQL and PostgreSQL database management + Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare + Skilled in troubleshooting and proactive problem resolution across diverse environments + Capable of managing multiple concurrent projects with shifting priorities + Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. **Location Based Pay Ranges:** **$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.** **$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.** **$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.** Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JS1 Requisition #: 340705 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $114.1k-152.1k yearly 22d ago
  • Remote Program Specialist

    Teksystems 4.4company rating

    Work from home job in Richmond, VA

    Program Specialist REMOTE - Equipment Provided Pay Rate: $21/hr Schedule Ranges: Monday - Friday between 8:30am-8pm EST (must have full availability within these hours) 4 Month Contract Description: + The Program Specialist is responsible for serving as the customer's primary point of contact providing operational and reimbursement support to complex programs. + The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, and working with the appropriate parties to eliminate these obstructions for the customer. + Will be required to manage a high-volume of customer facing tasks daily or be responsible for quickly and accurately performing data entry in the program's tracking system. Job Duties: + Agents will support high inbound calls; previous inbound experience is required with familiarity with medical terminology a plus. + Agents will be handling 60-100 inbound calls per day. Average handle time per call is 6 minutes. + Calls will include enrollment status, medication shipment status, general patient inquiries, outreach for missing information. Safety/adverse event experience is preferred. + Agents will be be expected to have 100% call quality. + Heavy call volume expected from February to March. + The Program Specialist must be disciplined with the ability to speak with customers, sit and talk for long stretches. Top Skills Details insurance claim, call center, insurance verification, health care, insurance, patient access, medical terminology, patient registration, prior authorization, inbound call, administrative support, customer service, Medicare, Medicaid Additional Skills & Qualifications - Call Center Experience: (High Volume) At least 2 year of previous experience. - Customer Service: Minimum 2 years of experience in healthcare required. - Remote Work Experience: Proven ability to work effectively in a remote setting. - Computer/Technology Proficiency: Comfortable with using various software and technology tools. - Strong Communication Skills: Excellent verbal and written communication abilities. - Empathy and Patience: Ability to understand and address customer needs with compassion. - Attention to Detail: Strong focus on accuracy and thoroughness. - Independent Work: Capable of working independently with minimal supervision. Preferred experience in any of these areas: - Major medical experience - Buy and bill experience - Acquisition channel experience - Insurance benefits verification support Experience Level Intermediate Level #eastpriority25 Job Type & Location This is a Contract position based out of Richmond, VA. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $21-21 hourly 8d ago
  • Remote Creative Writer

    Outlier 4.2company rating

    Work from home job in Richmond, VA

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 5d ago
  • NetworX Product Consultant

    Cognizant 4.6company rating

    Work from home job in Richmond, VA

    **About the role** As a **NetworX Product Consultant** , you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions. **In this role, you will:** + Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs. + Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions. + Update existing configuration business rules with new contractual requirements and identify automation opportunities. + Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff. + Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form. **Work model** We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a **remote position** open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** + 10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience. + Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements. + Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration. + Advanced analytical and problem-solving skills with experience in interpreting application configurations. + Excellent communication skills for articulating issues and providing alternative solutions. **These will help you stand out** + Proficiency in NetworX data structures and automation techniques for repetitive tasks. + Experience working with onshore/offshore resource models. + Ability to create clear documentation and knowledge transfer materials for client teams. + Strong consulting skills and ability to operate effectively in a team environment. + Familiarity with healthcare payer systems and related business processes. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. _*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*_ \#LI-NC1 **Salary and Other Compensation:** Applicants will be accepted till 12/22/2025 The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $113k-132k yearly 3d ago
  • Director of Operations

    Cardinal Health 4.4company rating

    Work from home job in Richmond, VA

    Averon is a joint venture between CVS Health and Cardinal Health with a vision of transforming the landscape of biosimilars and simplifying the channel for specialty products. Our mission is: together, we will lower the cost of specialty products for our customers. **Position Summary:** Reporting directly to the General Manager (GM) of Averon, the Director of GPO Operations plays a pivotal and strategic role within the organization. This position carries full responsibility and accountability for the development and execution of all operating processes essential to delivering high-quality services. A key responsibility of the Director is to ensure consistency in operational procedures, promote efficient workflows, and conduct regular evaluations to identify opportunities for ongoing improvement. The Director is responsible for creating, tracking, and reporting important success metrics to leadership, ensuring clear communication and alignment with the organization's goals. In addition to these core duties, the Director will be responsible for identifying, securing, and managing operations related to strategic partnerships. These partnerships are critical for driving enterprise value and delivering competitive advantages that benefit both customers and the business. As the leader of GPO Operations, the Director must demonstrate strong business acumen, executive presence, and exceptional customer engagement and presentation skills. The ability to recognize emerging trends, provide informed guidance regarding their impact, and propose actionable solutions to seize new opportunities is essential. Furthermore, the role requires influential leadership capabilities, including the ability to lead and affect change across groups without direct reporting lines, and to interact effectively at all organizational levels. **Location** - Fully remote **Expectations** + Ability to apply advanced knowledge and understanding of GPO concepts, principles, and technical capabilities to manage a wide variety of projects. + Define and develop policies and procedures for the GPO operation's team. + Define and develop metrics on measuring outcomes and what is success. + Work on or lead complex projects of large scope. + Understand current GPO operational processes and be able to adapt to support future growth. + Manage, support and mentor less experienced colleagues. **Responsibilities** + Oversee the development, implementation, and continual improvement of Operations strategy by leveraging expertise in the specialty pharmaceutical market and GPO operations. + Support cross-functional teams to refine operational processes and technology solutions for Wholesaler Contract Load, Contract Alignment, and Membership Management (including roster management, manufacturer notifications, participant contract performance, etc.). + Stay informed about competitors and identify areas for unique positioning. + Collaborate with other departments to determine necessary changes to processes and technology, then create and deploy effective solutions. + Supervise all aspects of the GPO operating model and team, ensuring efficient and productive workflows. + Develop metrics, dashboards, and reports to track performance and keep senior leadership informed. **Qualifications** + **Experience** : + Targeting 5+ years of relevant professional experience. + 5+ years of leadership and team management demonstrated, including supervision of direct reports. + Experience with pharmaceutical Group Purchasing Organizations (GPOs) and strategic partnerships. + Firsthand knowledge of specialty pharmaceutical manufacturers and trade concepts. + Strong understanding of GPO operations, including work with Manufacturer partners and Wholesalers. + Proven entrepreneurial skills in strategy development and team building. + Solid grasp of pharmaceutical distribution systems. + Successful history leading cross-functional teams and managing complex programs. + **Technical Skills** : + Advanced Microsoft Office Skills (Excel, PowerBI, MS Teams, SharePoint, etc.). + Proficiency with Contract Management software (willingness to learn). + **Analytical Skills** : + Proven ability to efficiently and effectively use advanced analytical skills to gather insights and data from multiple platforms to support business analyses. + **Soft Skills** : + Demonstrated ability to manage multiple workstreams. + Strong collaborator with solid communication skills. + Customer service, problem-solving, and analytical skills. + Strong attention to detail and process driven. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $98k-127k yearly est. 24d ago
  • Field Specialist - Riding Mowers (Remote Richmond Area)

    Ryobi 4.2company rating

    Work from home job in Richmond, VA

    Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities Responsible for a covering a large territory for riding mower customer support Diagnosing and repairing TTI riding mowers in the field Recruiting and training new service centers for riding mower repair programs Training existing service centers within territory on current and new riding mowers Being a subject matter expert on riding mower programs Visiting customer residences to diagnose and repair mowers Visiting service centers when needed for repair assistance Keeping constant communication channels open with all TTI parties Conduct phone support for customer and service centers when needed Providing performance reports when requested Work with engineering and project management on current issues identified Keep an organized and clean company provided work vehicle and tools Other duties as assigned Requirements Extensive travel within territory and some overnight stays Must be mechanically inclined - Specific rider repair training will be provided Must be able to problem solve and have critical thinking skills Prior presenting and/or training skills preferred Must demonstrate strong written and oral communication skills Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention Empathy and ability to relate to customers is necessary
    $32k-40k yearly est. Auto-Apply 60d+ ago
  • UX/UI Subject Matter Expert (Remote)

    Govcio

    Work from home job in Richmond, VA

    GovCIO is seeking a User Experience/User Interface (UX/UI) Subject Matter Expert. The ideal candidate will thrive in a fast-paced, highly visible team that is focused on forward-learning solutions. The ideal candidate will have demonstrated experience documenting business processes and persona to be converted to automated technology solutions. This customer-facing role will be instrumental in ensuring customer satisfaction. This position will be fully remote within the United States. **Responsibilities** We are seeking a User Experience/User Interface (UX/UI) Subject Matter Expert with government contracting experience. The ideal candidate will bring at least 8 years of hands-on experience, a strong understanding of ServiceNow platform capabilities is a plus. + Lead UX strategy and design efforts across federal digital platforms. + Conduct user research, usability testing, and stakeholder interviews to inform design decisions. + Develop wireframes, prototypes, and user flows to visualize and iterate on design concepts. Using tools like Figma, Adobe XD, Axure, or Sketch to create low- and high-fidelity designs. + Ensure compliance with federal accessibility standards (Section 508, WCAG). + Collaborate with developers, product managers, and federal stakeholders to align design with technical and mission requirements. + Provide expert guidance on UX best practices and human-centered design methodologies. + User Research & Analysis: Conducting interviews, surveys, and usability testing with federal stakeholders and end users. + Interaction Design: Designing intuitive workflows and user interactions for complex systems. + Visual Design: Applying design principles to create clean, accessible, and visually appealing interfaces. + Information Architecture: Structuring content and navigation to support user goals and federal mission objectives. + Accessibility Compliance: Deep knowledge of Section 508, WCAG 2.1, and inclusive design practices. + S. Web Design System (USWDS): Experience implementing USWDS components and guidelines. + Human-Centered Design (HCD): Familiarity with HCD processes as promoted by agencies like GSA and 18F. + Security Awareness: Understanding of secure design principles and working within FedRAMP environments. + Documentation & Reporting: Creating design documentation that meets federal standards and audit requirements. + Navigate ServiceNow and create manual test scripts or user guides + Front-End Development Knowledge: HTML, CSS, JavaScript (not necessarily coding but understanding implementation). + Agile/Scrum Methodologies: Working in iterative development cycles with cross-functional teams. + Communicate effectively with federal clients, developers, and program managers. + Navigate legacy systems and complex user needs to deliver modern solutions. **Qualifications** **Required Skills and Experience:** + Bachelor's degree in human-Computer Interaction (HCI), Design, Computer Science, or related field. + 5-8 years of experience in IT + 4 years of additional relevant experience may be substituted for education + Demonstrated experience converting business processes into usable diagrams with personas documented for application development teams to quickly develop cards in Jira and software applications + Strong communication and leadership skills. + Familiarity with Jira, Confluence, and ServiceNow is a must + Proficiency in design tools such as Figma, Adobe XD, Axure, Sketch, or Balsamiq. + Strong understanding of USWDS, HTML/CSS, and front-end development principles. + Demonstrated experience with accessibility compliance and inclusive design. + Excellent communication and stakeholder engagement skills. + Familiarity with Agile/Scrum methodologies. **Clearance Required:** + Must be able to obtain a DHS Public Trust **Preferred Skills and Experience:** + Experience with legacy system modernization. + Background in cognitive psychology or behavioral science. + Certifications such as Certified Usability Analyst (CUA) or Human Factors International (HFI). **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $81,850.00 - USD $111,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************* **Location** _US-Remote_ **ID** _2025-6911_ **Category** _Information Technology_ **Position Type** _Full-Time_
    $81.9k-111k yearly 59d ago
  • Remote Telemedicine Physician - Men's Hormone Specialist (MD/DO)

    Hone Health Medical Roles

    Work from home job in Richmond, VA

    Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states. Who We Are We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support. What You'll Do Conduct video-based consultations from anywhere with an internet connection Review labs and create personalized treatment plans Prescribe and titrate medications based on clinical findings Educate patients on safe and effective hormone optimization Provide feedback to help us continuously enhance the patient experience What We're Looking For MD or DO with an active license (multi-state licenses preferred) Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy DEA license with authority to prescribe Schedule III medications Strong communication skills and a passion for patient-centered care Comfort with technology and willingness to learn telemedicine workflows Availability for at least 8 hours per week A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.
    $107k-219k yearly est. Auto-Apply 60d+ ago

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