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What is a front desk coordinator and how to become one

Updated January 8, 2025
4 min read
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A front desk coordinator is someone who manages the reception area of a company or organization. They are responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate department or individual.They must have excellent communication skills, be organized and detail-oriented, and be able to multitask efficiently. Overall, a front desk coordinator plays a crucial role in creating a positive first impression for clients and visitors while ensuring the smooth operation of operations.

ScoreFront Desk CoordinatorUS Average
Salary
2.5

Avg. Salary $31,667

Avg. Salary $59,228

Diversity
8.2
Race

American Indian and Alaska Native 0.88%

Asian 5.99%

Black or African American 10.65%

Hispanic or Latino 25.61%

Unknown 4.50%

White 52.36%

Gender

female 90.57%

male 9.43%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
7.2

Stress level is high

7.1 - high

Complexity level
4.7

Complexity level is intermediate

7 - challenging

Work life balance
8.4

Work life balance is good

6.4 - fair

What are the pros and cons of being a front desk coordinator?

Pros

  • Interact with a variety of people

  • Build positive relationships with clients or guests

  • Career advancement within the hospitality industry

  • Chance to gain valuable transferable skills such as problem-solving and communication

  • Potential for flexible scheduling or part-time work arrangements

Cons

  • Stressful due to high volume of guests or clients

  • Must be able to deal with difficult or irate customers and must maintain composure

  • Must maintain a professional demeanor at all times, even in challenging situations

  • Limited opportunities for creativity or autonomy in certain roles

  • Repetitive or monotonous at times

Front desk coordinator career paths

Key steps to become a front desk coordinator

  1. Explore front desk coordinator education requirements

    Most common front desk coordinator degrees

    Bachelor's

    29.5 %

    Associate

    24.1 %

    High School Diploma

    21.9 %
  2. Start to develop specific front desk coordinator skills

    SkillsPercentages
    Patients22.85%
    Customer Service9.97%
    Check-In8.84%
    Front Desk8.69%
    Patient Care6.26%
  3. Complete relevant front desk coordinator training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New front desk coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a front desk coordinator based on U.S. Bureau of Labor Statistics data and data from real front desk coordinator resumes.
  4. Research front desk coordinator duties and responsibilities

    • File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
    • Manage check-in and registration process for all appointments including physician appointments and medical imaging.
    • Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
    • Enter patient demographics into computer utilize EMR system.
  5. Prepare your front desk coordinator resume

    When your background is strong enough, you can start writing your front desk coordinator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a front desk coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable front desk coordinator resume templates

    Build a professional front desk coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your front desk coordinator resume.
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    Front Desk Coordinator Resume
    Front Desk Coordinator Resume
  6. Apply for front desk coordinator jobs

    Now it's time to start searching for a front desk coordinator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first front desk coordinator job

Zippi

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Average front desk coordinator salary

The average front desk coordinator salary in the United States is $31,667 per year or $15 per hour. Front desk coordinator salaries range between $26,000 and $38,000 per year.

Average front desk coordinator salary
$31,667 Yearly
$15.22 hourly

What am I worth?

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How do front desk coordinators rate their job?

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Front desk coordinator reviews

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A zippia user wrote a review on Feb 2024
Pros

Good work life balance, low stress and responsibility


profile
A zippia user wrote a review on Nov 2019
Cons

Sitting for long periods


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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