Gaming director vs casino shift manager

Differences between gaming director and casino shift manager duties and responsibilities

Gaming director example responsibilities.

• Manage and organize fan assistance booth, program sales, giveaways, any additional information tables as well as all interns.
• Organize, run, and play in the school basketball tournament.
• Oversee the supervision on all table games including roulette and craps.
• Develop skills and knowledge in communication, management, and organization.
• Coordinate and direct and poker tournaments, assist in creating blackjack promotions.
• Instruct in-house training courses in craps, blackjack and roulette to employees from other departments for transfer to table games.
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Casino shift manager example responsibilities.

• Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
• Ensure inventory control protocols and guidelines are adhered to including recording invoices and inventory into the POS system
• Provide continual leadership and guidance to production supervisors for the purpose of increasing their effectiveness and establishing good working relationships.
• Work with guests to ensure their visits are pleasurable and enjoyable.