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Guest service representative jobs in Bellevue, NE - 426 jobs

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  • Client Services Representative

    Insight Global

    Guest service representative job in Omaha, NE

    One of our clients in the Insurance Industry is looking for Insurance Client Services Representatives to work hybrid in Omaha, Nebraska, San Antonio, Texas, and Pittston, Pennsylvania. As a Client Services Representative, you will be responsible for delivering industry-leading service by ensuring the timely and accurate entry of all inbound leads. Answering inbound calls, you'll be speaking with traditional agents and brokers to assist in them providing product options for their end clients. This role requires strong multitasking abilities, consistent dependability, and a collaborative mindset. You'll work closely with team members in a fast-paced environment, maintaining high service standards while contributing to a supportive and team-focused culture. This position can pay anywhere between $19/hr and $21/hr dependent on previous licensing. Exact compensation may vary based on several factors, including skills, experience, and education. Required Skills & Experience · Bachelor's or Associates degree in Business Administration or related field · Or will take Post Secondary Credits with 2+ years of customer service experience · Customer Service Experience · Excellent verbal and written communication skills · Organizational skills and attention to detail · Excellent time management skills with a proven ability to multitask Nice to Have Skills & Experience · Current commercial P&C license (property and casualty) - Allows for higher compensation · Experience working in the auto insurance agency · Previous experience working in the insurance industry · Bilingual with any other language
    $19-21 hourly 3d ago
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  • Front Desk Representative

    Blue Moon Fitness 4.4company rating

    Guest service representative job in Bellevue, NE

    Job DescriptionBenefits: Bonus based on performance Employee discounts Training & development Competitive salary Opportunity for advancement Profit sharing Were Looking for Future Leaders Not Just Employees At Blue Moon Fitness, we believe that fitness should be welcoming and accessible to everyone. But that only happens when we have the right peoplehonest, hardworking, and ambitious individuals who care about helping others, building something meaningful, and earning success the right way. We dont just run a gymwere on a mission to make fitness a comfortable experience; we focus on making first timers, women, and people returning to exercise feel respected a space for those who might otherwise feel out of place. That means we dont just hire employeeswe build leaders who believe in service, integrity, and continuous growth. Were looking for a couple of honest, hardworking, and ambitious people who arent just searching for a paychecktheyre looking for a place to grow, contribute, and create something bigger than themselves. If you believe in earning your way forward, not waiting for handouts, this could be your opportunity. We exist to create an environment where effort is rewarded, where leadership is earned, and where people can build careers theyre proud of. What We Offer: Front Desk & Floor Attendants $13.50/hr, the starting point to grow. Personal Trainers & Small Group Coaches Industry-leading pay for those who inspire. Assistant Team Leaders $20/hr once qualified, leading the way. Team Leaders (Club Managers) $48,000+ with performance incentives. Personal Training Directors Leading and developing the coaching side of the business. Regional Leadership For those ready to take ownership of multiple clubs. The Path to Ownership We dont just create jobswe create opportunities for leadership and ownership. The Founders Fund provides a pathway for high performers to earn their way into ownership, not just management. But ownership isnt just a titleits a responsibility. Whether its through individual leadership or a group of dedicated employees coming together to buy in and build something lasting, we want the right people to take this company forward. If youre looking for a place where effort, honesty, and leadership are rewardednot a place where titles are handed outyoure in the right place. Final Step Before We Talk: Can You Follow Directions? We dont hire just anyone. If youre serious about working hard, growing, and potentially earning your way into leadership or even ownership, heres your first test: Step 1: Take the DISC assessment here ********************************* Step 2: Email your results to ************************** Step 3: If youre the right fit, well reach out to set up a conversation. If you cant follow these steps, this isnt the place for you. But if you canand youre ready to earn successsend us your results, and lets talk. No shortcuts. No excuses. Just real opportunity for those willing to take it.
    $48k yearly Easy Apply 21d ago
  • Guest Service Representative - Full & Part-time

    Via Nova Holdings LLC

    Guest service representative job in Omaha, NE

    Job DescriptionBenefits: Employee discounts Free uniforms Paid time off GUEST SERVICE REPRESENTATIVE: Tide Cleaners is now hiring at multiple store locations in Omaha! Come work for an exciting new franchise that is the fastest growing laundry & garment care brand in Omaha. We are seeking friendly and energetic customer service professionals with a positive attitude. We need someone who enjoys taking care of customers and is able to multi-task with accuracy. Current Shifts Available Full Time - 35 hours/week Part Time - 10-30 hours/week Shifts available: Morning and Evening Monday thru Friday with rotating Saturday shifts 8am-5pm. We are closed on Sundays. Locations: 7 locations throughout the Omaha Metro Area What exactly would I do? Tide Cleaners Guest Service Rep (GSR) will be focused on front of store customer service experience, you will be on your feet interacting with customers picking up & dropping off their clothes, as well as checking in clothes for cleaning. Your #1 priority will be ensuring a positive customer service experience for our Tide Cleaners clientele. Do I have what it takes? You must be great with customers, a natural conversationalist that has a consistently positive & upbeat attitude. At the same time, it will be helpful to be able to use a computer and a problem solver. We will provide you with hands on Tide Cleaners training and all of the tools you need to be successful. Ideal customer service candidate must have: Comfortable talking to people Team-oriented work ethic Ability to think on your feet in a fast paced environment Job Types: Full-time, Part-time Pay: $15.00 - $18.00 per hour Benefits: Employee discount Flexible schedule Paid time off Schedule: 4 hour shift 8 hour shift Evening shift Weekends as needed Education: High school or equivalent (Required) Experience: Customer Service: 3 years (Required) Ability to Relocate: Omaha, NE 68116: Relocate before starting work (Required) Work Location: In person
    $15-18 hourly 18d ago
  • Guest Service Representative 2nd Shift

    Airport 3.9company rating

    Guest service representative job in Omaha, NE

    ←Back to all jobs at Holiday Inn Express & Suites Omaha Downtown - Airport Guest Service Representative 2nd Shift The Holiday Inn Express Downtown Omaha is looking for Front Desk Team Members!!!! We have a great team!!! We Are All-In for You! Team atmosphere with excellent management! Competitive pay structure and incentives! Employee worldwide IHG room rates and discounts Great opportunities for career advancement New Genesis Gym employee rate We Will Count on You to… Must be flexible and a team player! Greet and engage with guests in a positive, caring, and professional manner Provide superior and conscientious service to guests from arrival to check-out Achieve exceptional ratings on guest service scores Process guest payments and carefully resolve issues Respond promptly to all requests from guests and management in a positive manner Complete daily tasks to ensure standards of cleanliness Ensure areas are maintained in an attractive and orderly manner Let's Get Together! Apply on this site! Stop by the property directly at 2431 Farnam St, Omaha, NE 68131, and fill out an initial job application Check out our Careers Page! *************************** Anant is an Equal Opportunity Employer Anant is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law. Anant Enterprises Anant is an industry leader in hotel development, construction in the Midwest and owns and manages 10 hotels in Nebraska. Our hotel brands include Aloft, EVEN Hotel, Holiday Inn, Holiday Inn Express, and Fairfield Inn & Suites. We believe in our core values of Integrity, Transparency, and Having Fun! To learn more about us, check out our website at ******************* Please visit our careers page to see more job opportunities. Please visit our careers page to see more job opportunities.
    $21k-27k yearly est. 60d+ ago
  • Front Desk Agent - Weekends required

    Even Hotels

    Guest service representative job in Omaha, NE

    ←Back to all jobs at EVEN Hotels Front Desk Agent - Weekends required Keep Active Host | Front Desk Agent At EVEN Hotels, our core mission is to Enable Wellness in Travel. We provide a thoughtful lifestyle offering for travelers seeking more options to stay healthier and balanced away from home. Our hotels and wellness-savvy colleagues offer guests a best-in-class fitness experience, healthier food options, and flexible working spaces. We inspire our guests to stay on track with their wellness routines so they can be at their best and achieve more. This position is 7am - 3pm & 3pm - 11pm. It includes every weekend. As a member of the EVEN Hotels team, you'll bring your passion for wellness, encouraging others, and building connections with every interaction: Inspire our guests to stay on track with wellness while on the road Enliven Wellness through our passion, knowledge, and resources available to ensure balance and holistic well-being Be Encouraging by recognizing our guests' achievements and offering positive words of encouragement and suggestions Get Personal to understand our guest's wellness goals and help them maximize their wellness journey while traveling Keep Active Host - Position Highlights Deliver superior customer service to ensure guests are taken care of by delivering a guest experience that is unique and brings the EVEN Hotels brand to life Deliver Core Guest Services greet EVEN Hotels guests with the signature greeting, provide hand towel and water, registration/check-in/out luggage assistance, guest services, and support, and familiarization with hotel facilities Support wellness by engaging guests with expertise at the Wellness Wall and Athletic Studio, and cross-train as an Eat Well Host Your Day to Day Welcome and provide personal recognition promptly and professionally to guests upon arrival Offer each guest a welcome drink upon arrival, complete the check-in transaction efficiently, describes the hotel services, and demonstrate the Wellness Wall and applicable guests mobile device applications Interact with guests to discover their wellness needs and offers options to help guests make healthier choices during their stay Upsell and Enroll new guests into IHG Rewards Club program Extend invitations to hotel wellness programs and best support the guest's wellness routines Monitor Athletic Studio, keeps equipment clean, and ensure fresh water is available at all times Demonstrate proper use of fitness equipment as requested Answer phones in a prompt and courteous manner Operate the retail sundry sales area and keep shelves stocked and organized Ensure billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner Process cash and credit card transactions according to standard operating procedures, including posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned bank What We Offer 401(k) with match Dental insurance Employee IHG Room Discounts Life insurance Paid time off Vision insurance Fun & Energetic work culture Employee Rate Genesis Gym Membership Team Wellness Focus on People Share own wellness journey with colleagues and guests Leverage the support of other team members and departments to enhance the guest experience Communicate and coordinate with other departments to provide and receive insight about guest needs, requests, and complaints Anant is an Equal Opportunity Employer Anant is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law. Anant Enterprises Anant is an industry leader in hotel development, construction in the Midwest and owns and manages 10 hotels in Nebraska. Our hotel brands include Aloft, EVEN Hotel, Holiday Inn, Holiday Inn Express, and Fairfield Inn & Suites. We believe in our core values of Integrity, Transparency, and Having Fun! To learn more about us, check out our website at ******************* Please visit our careers page to see more job opportunities.
    $26k-31k yearly est. 60d+ ago
  • Front Desk Agent - Full Time - 3pm-11pm

    Aloft Omaha Aksarben Village

    Guest service representative job in Omaha, NE

    Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like OPERA PMS Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills
    $26k-31k yearly est. 7d ago
  • Front Desk

    Ledgestone Hospitality

    Guest service representative job in Omaha, NE

    Supervisor: General Manager Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.
    $26k-31k yearly est. 60d+ ago
  • Hotel Night Auditor

    Moxy Hotel

    Guest service representative job in Omaha, NE

    Hotel Night Auditor, Moxy Omaha Downtown Join a 2025 USA Today Top Workplace Winner! Starting at $18.00/hour, experienced candidates may qualify for a higher wage Flexible availability required on Monday to Friday, Weekends, and Holidays Open to Overnight shifts from 11 pm to 7 am Hospitality experience at the desk is preferred! All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions. How do I make an impact on my team? Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures Why You'll Love Working HereThe Hotel Night Auditor position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Omaha Downtown. What does success look like in this role? Ability to work overnight from 11:00 p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve What Will You Get At NCG Hospitality? The Moxy Omaha Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day - earn bonuses for going above and beyond to support team and guests Everyone Sells - earn cash for bringing in business to our properties Paid Volunteer hours - Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus - earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us?Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $18.00 per hour
    $18 hourly Auto-Apply 3d ago
  • Front Desk Agent - The Scarlet

    Davidson Hospitality Group 4.2company rating

    Guest service representative job in Lincoln, NE

    Property Description Join the passionate and dynamic team at The Scarlet, A Tribute Portfolio Hotel, where bold style and unforgettable experiences come together! Located in the heart of Lincoln, Nebraska, our boutique hotel is known for its unique design, vibrant atmosphere, and exceptional guest service. With thoughtfully designed guest rooms, creative dining at our signature restaurant, and inspiring event spaces, The Scarlet offers a one-of-a-kind environment where your talents can shine. We're looking for energetic, service-driven individuals who are ready to create memorable moments and grow their hospitality careers in a culture built on teamwork, creativity, and excellence. If you're passionate about delivering personalized service and thrive in an innovative, high-energy setting, The Scarlet is the perfect place to take your career to the next level. Apply today and be part of something extraordinary! Overview Are you an energetic, people-loving, go-getter who thrives on creating unforgettable guest experiences? Join our team as a Front Desk Agent at The Scarlet Hotel, where small-town generosity meets modern innovation. We're a hub of style, connection, and creativity - bringing together travelers, students, alumni, and locals all seeking an authentic taste of Nebraska. When you stay at The Scarlet, you're not just a guest - you're one of us. As a Front Desk Agent at The Scarlet Hotel, you'll be the first friendly face our guests meet - setting the tone for an exceptional stay. You'll deliver outstanding customer service through smooth, accurate check-ins and check-outs, prompt and professional communication, and a genuine passion for helping others. From sharing local dining and attraction tips to collaborating with other departments for seamless guest experiences, you'll ensure every visitor feels valued and connected. With strong attention to detail, a proactive mindset, and pride in maintaining an organized front desk, you'll help make The Scarlet a place where every guest feels like one of us. If you're ready to grow your hospitality career in a fun, fast-paced, and community-driven environment that celebrates school pride and genuine connection - Go Big Red! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Baymont Inn & Suites Fremont 3.9company rating

    Guest service representative job in Fremont, NE

    Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Baymont by Wyndham/Penny's Diner in Fremont, NE. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $27k-33k yearly est. Auto-Apply 55d ago
  • Front Desk Agent

    Arbor Day Foundation 4.1company rating

    Guest service representative job in Nebraska City, NE

    Are you a force for good? Does the opportunity to devote your talents to a cause much greater than yourself excite you? Arbor Day Foundation is a place you can do work that matters, with people who care, in an inspiring environment. As we say at the Foundation: life is short, love where you work. As one of the world's largest conservation organizations, the Arbor Day Foundation inspires people to plant, nurture, and celebrate trees. We help others understand and use trees as a solution to global issues (like air quality, water quality, climate change, deforestation, poverty, and hunger) that are critical to survival. Arbor Day Farm is the 260-acre property owned and operated by the Arbor Day Foundation, where our mission comes to life. You Have: Excellent customer service and communication skills. Provide excellent guest service in person, over the phone, and via email. Have knowledge of proper telephone etiquette. Communicate with housekeeping and maintenance departments for guests' needs. Experience with computers. Ability to learn the OPERA computer system as well as experience using Microsoft Word and Excel. Basic computer and multi-line phone system. Positive Attitude. Ability to smile and be courteous to guests. Be an energetic and optimistic team player with the ability to accept constructive feedback. Detail Oriented skills. You are very detail-oriented with strong organizational, time management, and planning skills. Ability to handle busy situations and multitask. You Will: Provide critical first impressions. You are passionate about providing warm, welcoming, and world-class service to all our guests. You enjoy starting conversations with new guests. Availability. Must be available to work 7am - 3pm Sunday through Thursday and have weekend/holiday availability. Responsibilities include. Registering guests, assigning rooms, accommodating special requests, and ensuring smooth, memorable experiences. Work as a team and individually. Be a part of helping us create a fun work environment with teamwork at the forefront to ensure a positive experience for guests. Love Where You Work: We're in this together. A culture focused on kindness, collaboration, and the intrinsic shared purpose to do what's right. We pride ourselves on the culture we've built. We love it, and we know you will too. We care about your health. We offer competitive healthcare (health, dental, vision) coverage for you and your loved ones, matched with a wellness incentives program. We invest in your future. Company-paid short-term and long-term disability, life insurance, and 401k with company match are available. We want you to unplug when needed. We believe in taking your time off without guilt, including generous additional time around the holidays. We know the little things matter. Our Culinary Team will provide one complimentary meal per day, you'll receive discounted rates on purchases at Arbor Day Farm, and we're eager to give growth opportunities to our best performers. We'll round out the experience. We put our culture first, and we host events and experiences throughout the year to show that we care about you (and your family).
    $29k-36k yearly est. 9d ago
  • Night Auditor

    Aloft Omaha West 4.2company rating

    Guest service representative job in Omaha, NE

    ←Back to all jobs at Aloft Omaha West Night Auditor Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.
    $27k-32k yearly est. 5d ago
  • Night Audit - Part Time

    Coraltree Hospitality

    Guest service representative job in Omaha, NE

    The Night Auditor is responsible for balancing the daily financial transactions of the hotel, ensuring guest satisfaction, and maintaining a safe, quiet, and welcoming environment during overnight hours. This role combines accounting tasks with front desk duties to support the smooth operation of the property Responsibilities Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests Verify and swipe credit cards for authorization using electronic acceptance methods Handle cash, make change and balance an assigned house bank Post charges to guest rooms and/or house accounts as needed Retrieve messages, mail and facsimiles for guests as requested Research and perform revenue audit function Upon completion of audit, input information into general ledger system File paid invoices in night audit packs Research and respond to charge inquiries on a timely basis Send copies of guest folios on a timely basis via fax or mail File registration cards in suite number order Notify guests of incoming faxes using the message function on the computer Qualifications High school graduate One year Accounting experience Fluency in job related English, both verbal and non-verbal Provide legible communication and directions Compute basic mathematical calculations (add, subtract, multiply and divide numbers) #Magnolia
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Night Audit Full-Time

    Downtown Airport

    Guest service representative job in Omaha, NE

    ←Back to all jobs at Holiday Inn Downtown Omaha - Downtown Airport Night Audit Full-Time Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.
    $25k-31k yearly est. 60d+ ago
  • Guest Relations

    Sumner Place

    Guest service representative job in Lincoln, NE

    Job Description Our Guest Relations Coordinator/ receptionist is vital to upholding dignity in life for everyone who walks through the doors at Sumner Place by being a hospitable presence and anticipating guests' needs. This is a full-time position. The hours are every Monday-Friday, 8:30 am - 4:30 pm. Daily tasks include: Greeting and welcoming visitors to Sumner Place Answering and transferring phone calls Completing/updating projects using a variety of computer programs Anticipating people's needs to provide an exceptional hospitable experience Qualified candidates will be proficient in Microsoft programs and Canva and able to operate a telephone switchboard, copier, fax, and other office equipment. They will possess high personal integrity, a caring attitude, and have passion for hospitality and serving older adults. Our Guest Relations Coordinator sits consistently through the day but must be able to bend, stoop, and twist to complete routine job duties. Benefits include the following: Student Loan Reimbursement (up to $30,000!) Earned Wage Access - receive your pay the same day! Medical - including options to receive medication for free and an option to have 100% health coverage if you have access to an alternative medical plan! Vision Free individual dental EAP with free counselling services 401K with employer matching Flexible Spending Accounts for medical and dependent care And more! We would love for you to join our excellent team providing quality care to our wonderful residents! Sumner Place is a Certified Great Place to Work , has a 4-star CMS rating, and is an AHCA Silver Award Recipient! #hc213503
    $22k-29k yearly est. 7d ago
  • Guest Relations - Sumner Place

    Vetter Senior Living 3.9company rating

    Guest service representative job in Lincoln, NE

    Our Guest Relations Coordinator/ receptionist is vital to upholding dignity in life for everyone who walks through the doors at Sumner Place by being a hospitable presence and anticipating guests' needs. This is a full-time position. The hours are every Monday -- Friday 8:30 am -- 4:30 pm. Daily tasks include: Greeting and welcoming visitors to Sumner Place Answering and transferring phone calls Completing/updating projects as needed using a variety of computer programs Anticipating people's needs to provide an exceptional hospitable experience Qualified candidates will be proficient in Microsoft programs and Canva and able to operate a telephone switchboard, copier, fax, and other office equipment. They will possess high personal integrity, a caring attitude, and have passion for hospitality and serving older adults. Our Guest Relations Coordinator sits consistently through the day but must be able to bend, stoop, and twist to complete routine job duties. Benefits include the following: ✅ Student Loan Reimbursement (up to $30,000!) ✅ Earned Wage Access - receive your pay the same day! ✅ Medical -- including options to receive medication for free and an option to have 100% health coverage if you have access to an alternative medical plan! ✅ Vision ✅ Free individual dental ✅ EAP with free counselling services ✅ 401K with employer matching ✅ Flexible Spending Accounts for medical and dependent care ✅ And more! We would love for you to join our excellent team providing quality care to our wonderful residents! Sumner Place is a Certified Great Place to Work , has a 4-star CMS rating, and is an AHCA Silver Award Recipient!
    $24k-29k yearly est. 6h ago
  • Front Desk Agent

    Travelodge Missouri Valley

    Guest service representative job in Missouri Valley, IA

    Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the TRAVELODGE/PENNY'S DINER, in MISSOURI VALLEY, IA. (HIRING FOR FULL AND PART TIME) Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $26k-31k yearly est. Auto-Apply 56d ago
  • Front Desk Agent - Full Time - 3pm-11pm

    Aloft Omaha Aksarben Village

    Guest service representative job in Omaha, NE

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like OPERA PMS Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills
    $26k-31k yearly est. Auto-Apply 7d ago
  • Night Auditor

    Davidson Hospitality Group 4.2company rating

    Guest service representative job in Omaha, NE

    Property Description At The Cottonwood, we're more than just a boutique hotel - we're a proud team of passionate people who care deeply about what we do, how we do it, and the impact we make in our community. Located in Omaha's vibrant Blackstone District, where history continues to come to life, our hotel stands as a modern icon with a deep-rooted legacy. Once the historic Blackstone Hotel, The Cottonwood has become a local gem, blending timeless elegance with contemporary style. Known for its stylish charm, state-of-the-art amenities, and a level of service that continually raises the bar in the hospitality industry, our hotel stands as a tribute to the past, refreshed for a new era. Joining our team means stepping into an environment where creativity is celebrated, ideas are welcomed, and every role plays a key part in creating unforgettable guest experiences. Whether you're welcoming guests at the front desk, crafting cocktails in our bar, or supporting behind the scenes, your work matters - and it's appreciated. We're proud of who we are: a team that works hard, supports one another, and genuinely loves what we do. We believe hospitality should feel personal, and that starts with how we treat each other. Here, you'll find a collaborative, uplifting culture where you're encouraged to grow, shine, and make a difference. If you're looking for more than just a job - if you want to be part of a place that feels like home, where your talents are valued, and your passion has a purpose - then we'd love to meet you. Come join us at The Kimpton Cottonwood Hotel and be part of a team that's redefining hospitality in Omaha - one guest, one moment, and one great team member at a time.” Overview Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts. Summary: Perform front desk duties such as guest check-ins and check-outs during the night shift Process guest payments and maintain accurate records Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies Assist guests with inquiries, requests, and any issues that may arise during the night Ensure the safety and security of the hotel premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests Collaborate with other departments to address guest needs and ensure a seamless guest experience Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued. Qualifications Prior cash handling experience necessary High school diploma or equivalent required 1-2 years of experience as a Night Auditor or in a similar role preferred Strong attention to detail and ability to multitask Excellent communication and problem-solving skills Read, write and speak English fluently Ability to work independently with minimal supervision Strong computer skills Ability to work flexible hours including overnights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $26k-30k yearly est. Auto-Apply 27d ago
  • Night Auditor/ Front Desk Agent

    Baymont Inn & Suites Fremont 3.9company rating

    Guest service representative job in Fremont, NE

    Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent for the Baymont by Wyndham/Penny's Diner in Fremont, NE. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $26k-32k yearly est. Auto-Apply 55d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Bellevue, NE?

The average guest service representative in Bellevue, NE earns between $18,000 and $30,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Bellevue, NE

$23,000

What are the biggest employers of Guest Service Representatives in Bellevue, NE?

The biggest employers of Guest Service Representatives in Bellevue, NE are:
  1. Nothing Bundt Cakes
  2. ESa
  3. Airport Group International LLC
  4. Extended Stay America
  5. Via Nova Holdings LLC
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