Guest service representative jobs in Chesterton, IN

What's in it for you * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Guest Services Representative Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION The Guest Services Representative (GSR) at Hyatt House Oak Brook is responsible for providing world-class service to all guests. The GSR will be responsible for handling the front desk operations to ensure guests are satisfied with their accommodation and that all aspects of hotel operations are managed to maintain a high level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Services Representative Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION The Guest Services Representative (GSR) at Hyatt House Oak Brook is responsible for providing world-class service to all guests. The GSR will be responsible for handling the front desk operations to ensure guests are satisfied with their accommodation and that all aspects of hotel operations are managed to maintain a high level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES

Join Our Team as a Substitute Guest Service Representative at Tricoci University! At Tricoci University of Beauty Culture, we are dedicated to providing high-quality beauty education and exceptional service to our students and guests. Our focus is on creating a nurturing environment that fosters both learning and personal growth. Position Overview: As a Substitute Guest Service Representative, you will play a crucial role in ensuring that our guests and students receive outstanding service during peak times and staff shortages. Your proactive approach and exceptional interpersonal skills will help create a welcoming atmosphere at our campus. Key Responsibilities: Greet and assist guests and students with a warm and professional demeanor. Handle incoming phone calls and provide accurate information about our programs and services. Schedule and confirm appointments for beauty treatments and consultations. Maintain accurate records of guest interactions and service appointments. Address guest inquiries and concerns promptly and with care. Collaborate effectively with team members to support smooth operations. Perform administrative tasks as needed to enhance the guest experience. Why Work With Us? Be part of a respected institution focused on beauty education and student success. Experience a supportive work environment that values collaboration and teamwork. Flexible scheduling options that can accommodate your availability. Opportunities for professional and personal growth within the beauty industry. Employee discounts on beauty services and products. Day and Evening Shifts Available Requirements Qualifications: High school diploma or equivalent; coursework in hospitality or customer service is a plus. Previous experience in customer service or a similar role is preferred. Strong communication skills and a friendly, approachable attitude. Excellent organizational skills and the ability to multitask. Proficiency in Microsoft Office Suite; experience with CRM software is beneficial. A positive demeanor and a strong dedication to providing exceptional customer service. Availability for flexible scheduling, including weekdays, evenings, and weekends. Benefits Generous Paid Time Off 401K Plan Access to Continuing Education Units (CEU) Classes Complimentary Services at our Student Clinic Product Discounts Opportunities for Career Advancement A Rewarding and Dynamic Work Environment In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Job Description may be written with the assistance AI

We are seeking a Guest Service Representative to join our team at the Holiday Inn Mishawaka. As the first point of contact for our guests, you will play a key role in providing exceptional customer service and ensuring a positive guest experience. This is an exciting opportunity for a detail-oriented, customer-focused individual to thrive in a fast-paced and rewarding hospitality environment. Key Responsibilities: Greet and check in guests with a warm and friendly attitude. Handle guest inquiries, complaints, and requests efficiently and professionally. Process guest reservations, cancellations, and modifications using our reservation system. Provide guests with information about the hotel's services, amenities, and local attractions. Handle cash, credit card, and billing transactions with accuracy. Ensure the front desk area is neat, organized, and welcoming. Assist with guest check-outs and ensure all billing is correct. Collaborate with housekeeping and maintenance teams to meet guest needs. Ensure the safety and security of guests by following hotel procedures. Requirements: Previous experience in a customer service or hospitality role preferred. Excellent communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Strong attention to detail and organizational skills. Positive attitude, friendly demeanor, and a passion for providing outstanding customer service. Ability to work flexible hours, including evenings, weekends, and holidays. About JSK Hospitality: JSK Hospitality is one of Northern Indiana's leading hospitality management, investment, and development companies. We're dedicated to breaking the mold of the traditional hospitality industry by fostering innovation and growth. Headquartered in South Bend, Indiana, JSK is known for its exceptional properties and commitment to creating remarkable guest experiences. If you have a passion for customer service and want to be part of a dynamic team, we encourage you to apply for the Guest Service Representative position at Holiday Inn Mishawaka. Apply Today and Join Our Team!

Join Our Team as a Substitute Guest Service Representative at Tricoci University! About Tricoci University: At Tricoci University of Beauty Culture, we are dedicated to providing high-quality beauty education and exceptional service to our students and guests. Our focus is on creating a nurturing environment that fosters both learning and personal growth. Position Overview: As a Substitute Guest Service Representative, you will play a crucial role in ensuring that our guests and students receive outstanding service during peak times and staff shortages. Your proactive approach and exceptional interpersonal skills will help create a welcoming atmosphere at our campus. Key Responsibilities: * Greet and assist guests and students with a warm and professional demeanor. * Handle incoming phone calls and provide accurate information about our programs and services. * Schedule and confirm appointments for beauty treatments and consultations. * Maintain accurate records of guest interactions and service appointments. * Address guest inquiries and concerns promptly and with care. * Collaborate effectively with team members to support smooth operations. * Perform administrative tasks as needed to enhance the guest experience. Why Work With Us? * Be part of a respected institution focused on beauty education and student success. * Experience a supportive work environment that values collaboration and teamwork. * Flexible scheduling options that can accommodate your availability. * Opportunities for professional and personal growth within the beauty industry. * Employee discounts on beauty services and products. * Day and Evening Shifts Available

The Peninsula Chicago is seeking a Guest Service Agent to join our Spa team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities: Ensure proper operation of all responsibilities of Spa desk operations Knowledgeable and fully adheres to both Peninsula and Forbes standards. Maintain consistency in performance in accordance with both Peninsula and Forbes standards Communicate with all departments to create a guest centric experience Be in full compliance with Head Office database requirements Ensure efficient operation of the Spa Desk responsibilities with efficient handover General Requirements: 2 years of reception or spa desk experience in luxury property ideal Knowledge of PMS/Opera and some knowledge in rooms department preferred Ability to deal with a high level of work demand and pressure, individual must have great organization skills. Excellent command of written and spoken English Benefits We Offer: 10 vacation days per year 5 Chicago Paid Leave Days per year 5 Chicago Paid Sick Leave Days per year 9 holidays days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company match We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. The salary range for this position is $22-25 per hour.

Franciscan Health Olympia Fields Campus 20201 S Crawford Ave Olympia Fields, Illinois 60461 WHAT WE NEED A friendly face of welcome WHO WE ARE LOOKING FOR Nearly every person who enters a hospital walks past the welcome desk. What happens when they do can often dictate how the rest of their day goes. There's no denying that having a welcoming, supportive person at that desk is important. A person who knows how to treat each and every request with a smile and a timely response. Some days the job will be slow enough to carry on lingering conversations. Other days the time will fly by as you answer phones, provide wheelchair assistance, and help people get to wherever they need to go. One thing is for sure; it takes a people person who thrives on variety. Are you good at helping others? Do you follow directions well and stay focused on the need at hand? Do you love talking with people? Do you want to be the face of our hospital - the person that sets that positive tone for the rest of their visit? Keep reading. WHAT YOU WILL DO * Monitor inventory needs for required department equipment and supplies; place orders as required to maintain appropriate inventory levels. * Oversee the work of Volunteers, providing ongoing guidance and training to ensure quality of service. * Provide customer service by greeting and actively helping visitors who need assistance with transporting and way-finding. * Deal calmly and courteously with upset or difficult visitors. * Solicit grievances and complaints from patients and family members on quality of service; act as a liaison between the patient and the department assists in resolving all concerns. WHAT IT TAKES TO SUCCEED * Prior Customer Service experience. * Customer service skills. * Develop effective relationships with patients, hospital departments, and other external parties. * Develop own ways of working effectively and efficiently. * Effectively communicate verbally and in writing. * Maintain composure, even in very difficult situations. * Manage conflict and tactfully handle complaints and difficult situations. * Show sincere interest in others and their concerns. * Time management. TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Guest Services Representative $16.00-$19.38 INCENTIVE: This position is eligible for shift pay for eligible shifts, and call pay for qualified on-call hours EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

**MUST HAVE PREVIOUS DENTAL EXPERIENCE** We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office. Responsibilities Greet patients and check guests in according to established office protocols and verify and update patient information Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time Collect payments from patients at time of treatment and Inform patients of financial treatment plan options Manage inbound and outbound calls in a timely manner Requirements Previous administrative work in a dental office is required Positive attitude and enthusiasm for the workday Excellent customer service skills with an outgoing, people friendly personality The ideal applicant will display and demonstrate excellent communication skills with staff and patients Desire to learn new skills and expand your potential Schedule is Monday - Saturday, with one day off Compensation Package and Benefits Compensation will be comprised of a base salary that is commensurate with experience Full Medical Insurance with BCBS, employer pays on average 66% of premium! Dental/Vision Short Term and Long Term Disability Coverage Life Insurance 401(k) with matching Flexible Spending account and more! Job Type: Full-Time Company Overview United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care. We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire. Job Type: Full-time

Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel's rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsible for promoting the success of the player's club by assisting guests through all facets of the membership process, promotional gift distribution/preparation, and seating of guests for ticketed functions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Enrolls new guests in the player's club. Executes casino gift events. Maintains a working knowledge of the player's club in order to effectively explain same to guests. Prepares promotional gift product by counting and unboxing product and, in some instances, palletizing product. Transports promotional product from pre-event storage locations to promotional event locations through the use of a pallet jack. Verifies guest identification for promotional event eligibility. Redeems promotional gift coupons through database gaming software with a working knowledge of additional aspects of same. Identifies and verifies promotional drawing winners. Distributes complimentary event tickets designated for casino customers at specified locations within the casino. Uses ticket scanner equipment to accurately verify individual event tickets brought by patrons to event entry locations. Seats patrons in designated locations as specified on individual patron tickets. Has a good working knowledge of event seating layout. Assists as designated during other marketing events held at the property, including invited player parties, slot tournaments and Bingo. Inspects and re-stocks player's club printed material. Issues complimentaries for guests when appropriate level of play has been established. Assists in preparing necessary materials for guests arriving via scheduled bus line runs and charter buses. Greets guests arriving via scheduled line run buses and chartered bus trips. Provides smooth and efficient service to guests. Resolves minor guest conflicts. Maintains a working knowledge of casino facilities, as well as current and upcoming special events, in order to advise guests and fellow employees, whenever possible. Facilitates the flow of information throughout the department by attending scheduled departmental meetings. Ensures a maximum level of guest service and satisfaction is achieved and maintained. Must be detail orientated and be able to manage multiple tasks. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High school diploma or G.E.D. preferred. One year of related experience preferred. SPECIAL QUALIFICATIONS: Must possess excellent communication skills. Must be computer literate with knowledge of Microsoft Word, Excel and other marketing programs. Must be detail oriented and well organized. Must be able to work under stressful conditions and coordinate multiple projects. Willingness and ability to be trained on operation of an electric pallet jack for certification is required. Applicant must successfully complete screening for essential job functions This position requires a Level 4 Gaming License. LANGUAGE SKILLS: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense reasoning to variety of situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Applicant must successfully complete screening for essential job functions WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to high. When on the casino floor, the noise level increases. A casino environment is typically smoky.

Guest Services Representative Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION The Guest Services Representative (GSR) at Hyatt House Oak Brook is responsible for providing world-class service to all guests. The GSR will be responsible for handling the front desk operations to ensure guests are satisfied with their accommodation and that all aspects of hotel operations are managed to maintain a high level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Guest Services Representative Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION The Guest Services Representative (GSR) at Hyatt House Evanston is responsible for providing world-class service to all guests. The GSR will be responsible for handling the front desk operations to ensure guests are satisfied with their accommodations and that all aspects of hotel operations are managed to maintain a high level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Interaction: Greet and assist guests during check-in to ensure satisfaction with assigned rooms. Check-Out Process: Handle guest check-outs, ensuring accuracy of billing and resolving any issues promptly. Cash Handling: Manage cash transactions and maintain accurate records. Reservations & Inquiries: Answer guest inquiries, take reservations, and promote hotel services to increase occupancy. Customer Service: Address guest concerns promptly and courteously, both in person and over the phone. Telephone Systems: Operate telephone systems, assist with internal calls, and schedule wake-up calls as needed. Shift Operations: Complete shift checklists to ensure thoroughness and accuracy in the daily tasks. Mail & Messages: Process incoming mail, messages, and faxes promptly and efficiently. Communication: Maintain communication through the front desk log book and inform incoming shifts of any issues that need attention. Market Services: Serve as a cashier and attend to market needs when required. Professional Appearance: Maintain a high standard of personal appearance and proper uniform within the department. Guest and Team Member Interaction: Greet guests, visitors, and team members in a courteous and friendly manner and assist them with any needs. Safety & Security: Be proficient in Safety and Security Policies and train all team members in these procedures. Incident Reports: Report any suspicious activity of guests, visitors, or staff and write up Guest Incident reports as needed. Compliance: Perform duties in accordance with Safety and Security Policies, OSHA, and Blood Borne Pathogens regulations. Physical Requirements: Utilize computer keyboard, printer, phones, and basic office supplies; lifting supplies occasionally up to 50 lbs., and ability to stand and walk for long periods during the workday. Other Duties: Perform any other duties as assigned or requested by management. QUALIFICATIONS Education: High School Diploma, GED, or equivalent relevant work experience. Experience: Previous customer service or hotel experience required; Hyatt experience is helpful. Skills: Friendly demeanor, excellent communication, and customer service skills. Strong organizational and prioritization abilities. Technical Skills: Prior computer experience using Windows-based software preferred. Physical Abilities: Ability to lift up to 50 lbs., stand, walk, reach, push, pull, twist, and bend as required throughout the workday.

We are seeking a dedicated and friendly Guest Service Representative to join our team at the Springhill and Homewood properties. As the first point of contact for our guests, this role is key in creating a welcoming and memorable experience. Working at the Front Desk across various shifts (7 a.m. to 3 p.m. and 3 p.m. to 11 p.m. the Guest Service Representative will provide exceptional service, anticipating guest needs and delivering outstanding hospitality. Whether it's assisting vacationing families or business travelers, our ideal candidate will tailor their service to meet the unique needs of each guest. Key Responsibilities: Greet and check in/out guests, ensuring a seamless and positive experience. Handle guest inquiries, requests, and complaints promptly and professionally. Reconcile hotel cashier transactions, ensuring accurate guest billing and city ledger transactions. Prepare and organize management reports, maintaining timeliness and accuracy. Operate the switchboard, take reservations, and handle various front desk operations as needed. Respond to guest requests for assistance or information in a friendly, efficient manner. Audit and reconcile financial reports including daily, weekly, and monthly reports. Ensure guest satisfaction by proactively addressing any concerns or issues. Cross-train in other hotel-related departments to ensure flexibility and teamwork. Comply with all company standards, policies, and regulations. Perform additional duties as assigned by management to support hotel operations. Qualifications: High school diploma or equivalent; one year of experience in a hotel or guest service environment preferred. Previous guest service experience required. Basic computer skills and the ability to work with financial data and reports. Ability to handle multiple tasks simultaneously and prioritize effectively. Strong communication skills, both verbal and written. Must be flexible with schedule and available for weekend shifts as needed. Physical Requirements: Ability to lift up to 10 pounds occasionally and exert minimal force regularly. Ability to stand for extended periods during shifts. General Requirements: Maintain a friendly, warm, and approachable demeanor at all times. Strong problem-solving abilities, including anticipating and resolving guest issues. Must have a professional appearance and wear the appropriate uniform. Must maintain confidentiality of sensitive guest and hotel information. Willingness to cross-train in other hotel departments. Ability to handle and resolve guest complaints and issues effectively and efficiently. Additional Information: Full-time position. Schedule: Monday to Friday, with weekend availability required as needed. In-person work at the Springhill and Homewood locations. Equal Opportunity Employer: JSK is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

**MUST HAVE PREVIOUS DENTAL EXPERIENCE** We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office. Responsibilities Greet patients and check guests in according to established office protocols and verify and update patient information Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time Collect payments from patients at time of treatment and Inform patients of financial treatment plan options Manage inbound and outbound calls in a timely manner Requirements Previous administrative work in a dental office is required Positive attitude and enthusiasm for the workday Excellent customer service skills with an outgoing, people friendly personality The ideal applicant will display and demonstrate excellent communication skills with staff and patients Desire to learn new skills and expand your potential Schedule is Monday - Saturday, with one day off Compensation Package and Benefits Compensation will be comprised of a base salary that is commensurate with experience Full Medical Insurance with BCBS, employer pays on average 66% of premium! Dental/Vision Short Term and Long Term Disability Coverage Life Insurance 401(k) with matching Flexible Spending account and more! Job Type: Full-Time Company Overview United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care. We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire. Job Type: Full-time

Guest Services Representative Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION The Guest Services Representative (GSR) at Hyatt House Evanston is responsible for providing world-class service to all guests. The GSR will be responsible for handling the front desk operations to ensure guests are satisfied with their accommodations and that all aspects of hotel operations are managed to maintain a high level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Interaction: Greet and assist guests during check-in to ensure satisfaction with assigned rooms. Check-Out Process: Handle guest check-outs, ensuring accuracy of billing and resolving any issues promptly. Cash Handling: Manage cash transactions and maintain accurate records. Reservations & Inquiries: Answer guest inquiries, take reservations, and promote hotel services to increase occupancy. Customer Service: Address guest concerns promptly and courteously, both in person and over the phone. Telephone Systems: Operate telephone systems, assist with internal calls, and schedule wake-up calls as needed. Shift Operations: Complete shift checklists to ensure thoroughness and accuracy in the daily tasks. Mail & Messages: Process incoming mail, messages, and faxes promptly and efficiently. Communication: Maintain communication through the front desk log book and inform incoming shifts of any issues that need attention. Market Services: Serve as a cashier and attend to market needs when required. Professional Appearance: Maintain a high standard of personal appearance and proper uniform within the department. Guest and Team Member Interaction: Greet guests, visitors, and team members in a courteous and friendly manner and assist them with any needs. Safety & Security: Be proficient in Safety and Security Policies and train all team members in these procedures. Incident Reports: Report any suspicious activity of guests, visitors, or staff and write up Guest Incident reports as needed. Compliance: Perform duties in accordance with Safety and Security Policies, OSHA, and Blood Borne Pathogens regulations. Physical Requirements: Utilize computer keyboard, printer, phones, and basic office supplies; lifting supplies occasionally up to 50 lbs., and ability to stand and walk for long periods during the workday. Other Duties: Perform any other duties as assigned or requested by management. QUALIFICATIONS Education: High School Diploma, GED, or equivalent relevant work experience. Experience: Previous customer service or hotel experience required; Hyatt experience is helpful. Skills: Friendly demeanor, excellent communication, and customer service skills. Strong organizational and prioritization abilities. Technical Skills: Prior computer experience using Windows-based software preferred. Physical Abilities: Ability to lift up to 50 lbs., stand, walk, reach, push, pull, twist, and bend as required throughout the workday.

Job Title: Guest Service Representative Location: JSK Hospitality Reports to: Front Desk Supervisor/General Manager Job Overview: JSK Hospitality is seeking a customer-focused and highly motivated Guest Service Representative to join our team. As a Guest Service Representative, you will be the first point of contact for our guests, providing them with an exceptional experience from check-in to check-out. This is an excellent opportunity for individuals who are passionate about delivering outstanding service and are looking to grow their career in the hospitality industry. Come grow with us! Key Responsibilities: Greet and welcome guests in a professional and friendly manner upon check-in and check-out. Assist guests with check-in/check-out procedures and ensure a smooth, efficient process. Answer phone calls and respond to guest inquiries regarding room rates, services, and hotel amenities. Handle reservations, modifications, and cancellations through various channels, including phone, email, and in-person requests. Process guest payments and ensure accurate billing information is maintained. Provide guests with information about local attractions, dining options, transportation, and other hotel services. Ensure guest requests, complaints, and concerns are addressed promptly and professionally. Assist in maintaining the hotel's front desk area, ensuring it is clean, organized, and well-stocked with necessary materials. Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests and ensure an excellent stay. Monitor and maintain security of guest information and property. Lift, carry, and move luggage or other items as needed, with a requirement to lift up to 25+ pounds. Assist with the preparation and management of daily guest reports and other administrative tasks as needed. Ensure that all hotel policies and procedures are followed, including safety and emergency protocols. Maintain a professional and welcoming demeanor at all times. Qualifications: Must be able to lift, carry, and move items up to 25+ pounds (e.g., luggage). Previous experience in guest services, customer service, or hospitality is preferred, but not required. Strong communication and interpersonal skills, with the ability to interact with guests and team members in a courteous and professional manner. Ability to work efficiently in a fast-paced, multi-tasking environment. Strong attention to detail and problem-solving skills. Ability to work flexible shifts, including evenings, weekends, and holidays. Basic computer skills and familiarity with hotel property management systems is a plus. A positive, team-oriented attitude and willingness to go above and beyond for guest satisfaction. Physical Requirements: Must be able to stand, walk, bend, and reach for extended periods of time. Ability to lift, carry, and move items up to 25+ pounds. Ability to perform repetitive tasks and maintain energy levels during long shifts. Come Grow With Us! At JSK Hospitality, we are committed to providing opportunities for growth and advancement within our company. This is a fantastic entry-level position with the potential for future development and career progression in the hospitality industry. If you are passionate about guest service and looking for a place where you can build a rewarding career, come grow with us!

Guest Services Representative Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION The Guest Services Representative (GSR) at Hyatt House Evanston is responsible for providing world-class service to all guests. The GSR will be responsible for handling the front desk operations to ensure guests are satisfied with their accommodations and that all aspects of hotel operations are managed to maintain a high level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Interaction: Greet and assist guests during check-in to ensure satisfaction with assigned rooms. Check-Out Process: Handle guest check-outs, ensuring accuracy of billing and resolving any issues promptly. Cash Handling: Manage cash transactions and maintain accurate records. Reservations & Inquiries: Answer guest inquiries, take reservations, and promote hotel services to increase occupancy. Customer Service: Address guest concerns promptly and courteously, both in person and over the phone. Telephone Systems: Operate telephone systems, assist with internal calls, and schedule wake-up calls as needed. Shift Operations: Complete shift checklists to ensure thoroughness and accuracy in the daily tasks. Mail & Messages: Process incoming mail, messages, and faxes promptly and efficiently. Communication: Maintain communication through the front desk log book and inform incoming shifts of any issues that need attention. Market Services: Serve as a cashier and attend to market needs when required. Professional Appearance: Maintain a high standard of personal appearance and proper uniform within the department. Guest and Team Member Interaction: Greet guests, visitors, and team members in a courteous and friendly manner and assist them with any needs. Safety & Security: Be proficient in Safety and Security Policies and train all team members in these procedures. Incident Reports: Report any suspicious activity of guests, visitors, or staff and write up Guest Incident reports as needed. Compliance: Perform duties in accordance with Safety and Security Policies, OSHA, and Blood Borne Pathogens regulations. Physical Requirements: Utilize computer keyboard, printer, phones, and basic office supplies; lifting supplies occasionally up to 50 lbs., and ability to stand and walk for long periods during the workday. Other Duties: Perform any other duties as assigned or requested by management. QUALIFICATIONS Education: High School Diploma, GED, or equivalent relevant work experience. Experience: Previous customer service or hotel experience required; Hyatt experience is helpful. Skills: Friendly demeanor, excellent communication, and customer service skills. Strong organizational and prioritization abilities. Technical Skills: Prior computer experience using Windows-based software preferred. Physical Abilities: Ability to lift up to 50 lbs., stand, walk, reach, push, pull, twist, and bend as required throughout the workday.