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Guest service representative jobs in Clute, TX

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  • Ambulatory Service Representative - Cardiovascular Surgery

    Christus Health 4.6company rating

    Guest service representative job in Lake Jackson, TX

    Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. xevrcyc Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and researches errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills 1+ year of customer service experience required Experience with medical office terminology preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
    $30k-35k yearly est. 2d ago
  • Call Center Rep - In Office

    The Pope Agencies

    Guest service representative job in Galveston, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 6d ago
  • Front Desk Representative - Automotive Service Center

    D.I.B Automotive Group

    Guest service representative job in South Houston, TX

    Job Description D.I.B Automotive Group - Houston, TX Full-time | On-site About Us D.I.B Automotive Group is a fast-growing family of automotive repair and service centers across the Houston area, including Yes Auto Fix, Kingwood Tire & Auto, and Master Transmission & Collision. We take pride in delivering honest, reliable, and high-quality service to every customer and we're looking for a friendly, organized, and customer-focused Front Desk Representative to join our team! Position Overview As the Front Desk Representative, you'll be the first face our customers see and the voice they hear when they call. You'll help create a welcoming environment, answer phone calls, assist with scheduling appointments, and support our service advisors to ensure smooth daily operations. Key Responsibilities Greet customers with a warm, professional attitude Answer incoming phone calls and direct them appropriately Schedule and confirm customer appointments Assist with basic data entry, invoice management, and filing Provide information about services and promotions Communicate clearly with technicians, service advisors, and management Maintain a clean, organized, and welcoming front office environment Requirements Excellent communication and customer service skills Professional appearance and friendly attitude Ability to multitask and stay organized in a fast-paced environment Basic computer skills (Microsoft Office, POS systems, or Tekmetric experience a plus) Previous experience in a front desk, receptionist, or customer service role preferred Benefits Competitive hourly pay (based on experience) Paid training and advancement opportunities Employee discounts on automotive services Supportive, family-oriented work environment #hc208064
    $21k-28k yearly est. 6d ago
  • Health Care - Front Desk

    Cardioclinic

    Guest service representative job in Pearland, TX

    Job Description: We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team! As the first point of contact for our patients, you will play a key role in creating a positive experience from the moment they walk through the door or call our office. Responsibilities: Greet and check patients in and out in a courteous and professional manner Answer incoming phone calls and respond to inquiries or route calls appropriately Schedule, confirm, and reschedule appointments using our scheduling software Verify and update patient information in the system Collect co-pays and handle basic billing or insurance questions Maintain a clean and organized front desk and waiting area Communicate with clinical staff to ensure smooth patient flow Handle administrative tasks as needed (e.g., filing, scanning, email) Qualifications: High school diploma or equivalent required Previous front desk, receptionist, or customer service experience preferred (medical or dental office a plus) Strong communication and interpersonal skills Excellent time management and organizational abilities Comfortable working with scheduling and patient management software Positive attitude and team-oriented mindset
    $21k-28k yearly est. 17d ago
  • Front Desk Representative - PRN

    Procare-TECC

    Guest service representative job in Pearland, TX

    Job Description About the role: The responsibility of the Patient Services Representative is to properly greet and register patients presented to the emergency room for evaluation and treatment, ensure organized and efficient registration and front office operations, ensure payments due at time of services are collected and properly accounted for, ensure that work area remains clean and neat in appearance at all times, assist the Front Office Manager and other members of management in tasks relevant to Business Office operations. The ideal candidate will be energetic, friendly, possess a positive attitude and the ability to multitask. About Us: Excel Emergency Room was founded in 2016, and built their first location in Tyler, TX. The organization branched into multiple location spanning from Midland to Nacogdoches Additional Benefits Work hours: 12-hour shifts Shift differentials provided for: Days, Nights, Weekends, and Holiday Bonuses!! Complimentary Medical Screening Exams for employees CPR training provided for Excel employees Why should you Join Us? Positive Work environment Flexible scheduling Potential to learn and continued education
    $21k-28k yearly est. 24d ago
  • Guest Service Agent

    Grand Galvez

    Guest service representative job in Galveston, TX

    Job Description Purpose: To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Reports to: Front Office Manager Essential Functions:  To be thoroughly acquainted with all check-in procedures and policies.  To be thoroughly acquainted with all check-out procedures and policies.  To be a main liaison between guest and the hotel.  Be familiar with guest scenarios.  Be familiar with all technical equipment as related to the Front Desk.  To be familiar with all hotel facilities.  To be familiar with general organization set-up.  Read, initial and sign the Pre-shift and discuss open issues with Front Office Manager daily.  To be familiar with the inter-relationship between the different departments  Complete S.E.T. training and follow this philosophy at all times.  Be familiar with basic operations of PBX.  Demonstrate understanding and adherence to Selling Strategy calendars by all Front Desk agents.  Know how to make a reservation (group or individual) Hotel Specific Essential Functions:  To uphold the reputation of the hotel as a professional employee.  Properly use and maintain hotel equipment  Make decisions that meet and exceed the expectations of the hotel.  Familiar with downtown area including attractions, restaurants, businesses.  Knowledgeable with PMS & Voice Mail System. Tools and Equipment:  Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine Working Environment:  Interior and on occasion exterior of hotel with exposure to weather conditions. Physical Job Requirements (for essential functions only) Lifting/Pushing/Pulling/ Carrying • 25% of shift pulling out cash draw, key draw and safety deposit boxes Bending/Kneeling • 25% of shift to retrieve safety deposit boxes and cash draw Mobility • 5% of shift to retrieve messages and guest mail Continuous Standing • 95% of shift continuous standing attending to customers Climbing • No climbing required Driving • No driving required Work Environment • Inside 100% of work period (approximately 8 hours shift) Hearing/Vision/Speech/Literacy • Hearing is moderate (One-on-one communication with guests) • Vision is moderate (Read reports, verify reservations, work with computers) • Speech is moderate (One-on-one communication with guests) • Literacy is critical (Read reports, reservations, analyze, investigate) Chemical/Agents Used • No chemicals/agents used Protective Clothing • No protective clothing required Equipment Operation • Computer system 75% of time, copier 5%, calculator 10%, printer 25%, telephone 25%
    $24k-30k yearly est. 17d ago
  • Front Desk Agent Overnight

    Landry's

    Guest service representative job in Galveston, TX

    Overview Front Desk Agent The Overnight Front Desk Agent is responsible for welcoming and providing friendly service to guests, during the hours of 11 pm- 7 am. Responsibilities Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees Register arriving guests by completing appropriate paperwork and obtaining proper payment information Settle account balances of departing guests by accepting payment and handling cash drawer. Investigate and resolve general billing discrepancies Respond to guest inquiries concerning entertainment or attractions and provide guests with general information to ensure a pleasant stay in the hotel Print and process routine reports and may assist in the training of new departmental employees Promote positive public/employee relations at all times Uphold guest relations in a positive manner; refers guest to appropriate personnel if unable to satisfy guests' complaints Assist other departments with requirements they may have pertinent to hotel guests Maintain a clean, safe, hazard-free work environment within area of responsibility Performs any other duties as assigned Qualifications High school diploma or GED Prior high-volume customer service experience One (1) year of hotel front desk experience strongly preferred What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. Posted Salary Range USD $14.00 - USD $16.00 /Hr. Tipped Position This position does not earn tips High school diploma or GED Prior high-volume customer service experience One (1) year of hotel front desk experience strongly preferred What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
    $14-16 hourly 6d ago
  • Front Desk Attendant

    The Risher Companies

    Guest service representative job in Sugar Land, TX

    Immediate opening available for a part-time Front Desk Assistant at the Riverstone Fitness Center. Shifts are flexible Monday-Sunday. Looking for someone to work shifts early and mid-day during the week and evening and weekends are also available. Position Summary Risher Fitness Management is looking for a part-time staff member. The front desk associates' top priority is ensuring that residents and guests have an exceptional experience in the fitness center. Additional responsibilities include applying exceptional customer service and risk management skills. Description of Duties Duties include, but are not limited to: Opening/closing the facility Monitoring the fitness center and all participants Knowledge of how to correctly use and adjust machines Provide exceptional customer service to members and guests Enforce rules and policies of the fitness center Restocking and managing athletic wipes Knowledge of services offered Clean and maintain the fitness center Requirements Must be at least 18 years of age Must have great customer service and communication skills Must be extremely reliable with consistent transportation Must be punctual, on time, friendly, and have a positive attitude Must maintain a professional appearance at all times Ability to understand and follow set procedures Ability to multi-task, work independently and with a team, and perform detail-oriented functions Education and Certifications CPR/First Aid Certified High School student, graduate, or equivalent
    $19k-27k yearly est. 60d+ ago
  • Reservations Agent- Hotel Galvez & Spa

    Hotel Galvez & Spa

    Guest service representative job in Galveston, TX

    RESERVATIONS AGENT DEPARTMENT: Guest Services REPORTS TO: Front Desk Manager STATUS: Non-exempt The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to company standards. QUALIFICATION STANDARDS Education & Experience: · High School diploma or equivalent required. · Experience in a hotel is required. · College course work in related field helpful. Physical requirements: · Flexible and long hours sometimes required. · Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with company standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with company standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. · Must have demonstrated ability to use multiple computer programs of varying levels of complexity. · Perform other duties as requested by management. Fundamental Requirements · Answer all incoming calls promptly, in an attentive, courteous and efficient manner. · Answer guest inquiries about hotel services, facilities and hours of operation. · Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible. · Enter reservations into the computer according to standard operating procedures. · Communicate and work closely with the Sales Department to build group blocks and enter group bookings. · Maintain availability calendar and communicate all relevant information to the Front Desk staff. · Maintain accurate files and reports. · Handle all special reservations, to include V.I.P. reservations, packages and discounts. · Monitor daily sales activity and alert front office team of sold out nights, group status and possible problem situations. · Post no-show revenue daily, if required at property. · Be able to perform all duties of Guest Services Agent and assist at front desk as required by Hotel Management. · Communicate availability to wholesalers. · Call for occupancy at area hotels. · File reservations and group contracts. · Review Reservations logbook and Guest Request log on a daily basis. · Send confirmations. · Process advance deposit/balance sheet. · Process brochure requests. · Assist with processing travel agent commissions as requested.
    $26k-32k yearly est. 60d+ ago
  • Front Desk Agent/AYS Operator

    Huntremotely

    Guest service representative job in Sugar Land, TX

    What you will be doing Make reservations for all future guests for the hotel, restaurant, and spa, using up-selling techniques to maximize revenue. Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates. Process all changes and cancellations for group reservations. Prepare group guest lists prior to arrival. Dispatch all guest requests using the designated program to the proper departments. Follow up with the department and/or guest to ensure the completion of the request. Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings. Educate incoming guests of hotel amenities and services available to them during their stay. Inform guests of the variety of entertainment and restaurant venues in the local community, offering value to their stay.
    $23k-29k yearly est. 2d ago
  • Buff Care Specialist - Guest Services

    Buff City Soap Westlake LLC

    Guest service representative job in Pearland, TX

    Job Description Primary job function is to engage, educate, answer all questions and check-out guests at cash wrap. Key Responsibilities Your primary responsibility is Guest Service. Assist in managing all daily store operations and store appearance as set forth in the Buff City Soap (BCS) Store Operation, Training and Reference Manual. Engage in making all BCS products (including necessary packaging and labeling). Routinely clean and maintain windows, furniture, tables, bathroom, floors, and trash receptacles. Follow all cleaning procedures as detailed during training. Cheerfully greet all customers and welcome them to the store. Follow script/direction provided during training for guest interaction. Answer questions and familiarize our guests with BCS products and their benefits. Assist customers during the checkout process and encourage participation in the BCS Loyalty Program. Network and market in your stores' general location to increase brand awareness and foot traffic into your store. Follow all COVID-related protocols. Always come to work presentable and in compliance with the store dress code. Closed toe shoes are mandatory. Comply with all Personal Protective Equipment & Lye protocols.
    $22k-31k yearly est. 24d ago
  • Front Desk Representative - Upscale Pet Salon and Boutique

    Petbar League City

    Guest service representative job in League City, TX

    Job DescriptionBenefits: Salary + Commissions Employee discounts Free uniforms Training & development Petbar League City is expanding! Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be our Front Desk Representative. As a Front Desk Representative, you're the key to unlocking the value of total pet care experience. As you help clients understand the benefits of regular pet care; convert guests into members; and maximize the positive impact of in-location services through retail sales, you're a critical part of helping pets feel their best. At petbar League City you'll find a culture of care that inspires you to be your best, building excellent customer experiences from the inside out. What well accomplish together: As a Front Desk Representative, your responsibilities revolve around providing excellent services to members and guests and generally ensure that petbar is a welcoming place. These include: Answering phone calls and texts. Setting appointments, checking members and guests in and out for appointments and taking payments. Greeting members and guests upon arrival. Promoting the Bath & Brush membership program. Keeping management apprised of member concerns and following policies, procedures and direction. Accepting constructive criticism in a positive manner and using it as a learning tool. Upholding the petbar brand's core values of optimism, gratitude, excellence, consistency and empathy. Staying updated on promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Interact with and lead bathers on daily tasks. Assisting self-wash guests with bathing. Keeping the front desk area, lobby and self-service wash area clean and sanitized and prep tubs and rooms for the next guest, as well as all common areas (lobby and employee spaces). Work alongside the rest of the staff to maintain the overall cleanness of petbar. Requirements: Reliable, punctual, and dependable Must perform well in a high-energy, fast-paced environment and work well individually and in a team environment. Must be able to multitask and manage time with or without supervision and be organized. Smiling face! Attitude is most important in this role. Passion for animals, sales and cleaning! Confident, safe and gentle handling of dogs of all sizes and temperaments Superior customer service skills (prompt, courteous, professional) Professional and neat appearance in compliance with petbars dress code Must feel comfortable working in a loud environment Reliable transportation Ability to stand for 6-8 hour shifts as well as lift up to 50 pounds Experience in animal care or handling. Availability around the holidays is required as they are our busiest times of the year. Must be comfortable using and learning computer software Hours worked per week are based on business volume and demand. We are open Monday-Friday 9AM-6PM and Saturday 10AM-6PM.
    $21k-28k yearly est. 6d ago
  • Night Auditor/Full Time - Home2 Suites

    Home 2 Suites Houston Stafford

    Guest service representative job in Stafford, TX

    Come join our team and the beautiful Home2 Suites! 11121 Fountain Lake Drive, Stafford, TX OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Roxanne! -Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT! -Medical, Dental and Vision Insurance -Critical Illness and Accident Insurances -Monthly and Referral Bonus -401k -Pet Insurance -Brand Travel Discounts JOB SUMMARY A Night Auditor is primarily responsible for auditing, balancing and reporting on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. QUALIFICATION STANDARDS · Audit, balance and report on all food and beverage outlets' (e.g. restaurants, lounges, banquets) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. · Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. · Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. · Prepare and input statistics and income journal sheets for preparation of daily reports. · Balance and close all bank ticket codes, daily. · Run night audit final after insuring all revenues are in balance nightly. · Perform the duties of a Front Desk Clerk including express checkouts. Education & Experience: · High School Education or equivalent experience. · Accounting background preferred, but not required. · Ability to operate Personal Computer, Cash Register and Calculator. · Ability to compile facts and figures. · Telephone and guest relations etiquette and skills. Physical requirements: · Ability to lift files/papers up to 5 lbs. 50% of time. May lift luggage up to 50 lbs. · Mobility - ability to move between front desk, PBX and accounting and various other areas in the hotel, 15-20% of time. · Ability to bend, lift, and be standing or walking during entire shift Equal Opportunity Employer (M/F/D/V) View all jobs at this company
    $24k-30k yearly est. 60d+ ago
  • Guest Service Expert

    Smashburger 1049 Sugarland

    Guest service representative job in Sugar Land, TX

    Cashier (Guest Service Expert) Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* 50% of the best burgers around (or other menu options) Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform and hat **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cashier Responsibilities Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will: Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Promote a fun and positive work environment Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Be knowledgeable of all menu items so you can make meal suggestions & answer questions Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watching Follow company cash policies to ensure minimal losses through theft or shortages Upsell food items to all guests ordering through thoughtful suggestions Follow company order accuracy procedures to ensure a happy guest and minimize waste Cashier (GSE) Requirements No experience necessary - we build better skills! Must successfully complete Smashburger training program Must be 16 years old Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Adhere to Smashburger uniform policy Must successfully complete Smashburger training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. ****************************************************
    $19k-27k yearly est. 60d+ ago
  • Call Center Rep - In Office

    The Pope Agencies

    Guest service representative job in Wharton, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 6d ago
  • Front Desk Representative - Automotive Service Center

    D.I.B Automotive Group

    Guest service representative job in South Houston, TX

    D.I.B Automotive Group - Houston, TX Full-time | On-site About Us D.I.B Automotive Group is a fast-growing family of automotive repair and service centers across the Houston area, including Yes Auto Fix, Kingwood Tire & Auto, and Master Transmission & Collision. We take pride in delivering honest, reliable, and high-quality service to every customer and we're looking for a friendly, organized, and customer-focused Front Desk Representative to join our team! Position Overview As the Front Desk Representative, you'll be the first face our customers see and the voice they hear when they call. You'll help create a welcoming environment, answer phone calls, assist with scheduling appointments, and support our service advisors to ensure smooth daily operations. Key Responsibilities Greet customers with a warm, professional attitude Answer incoming phone calls and direct them appropriately Schedule and confirm customer appointments Assist with basic data entry, invoice management, and filing Provide information about services and promotions Communicate clearly with technicians, service advisors, and management Maintain a clean, organized, and welcoming front office environment Requirements Excellent communication and customer service skills Professional appearance and friendly attitude Ability to multitask and stay organized in a fast-paced environment Basic computer skills (Microsoft Office, POS systems, or Tekmetric experience a plus) Previous experience in a front desk, receptionist, or customer service role preferred Benefits Competitive hourly pay (based on experience) Paid training and advancement opportunities Employee discounts on automotive services Supportive, family-oriented work environment
    $21k-28k yearly est. 34d ago
  • Front Desk Representative - PRN

    Procare-TECC

    Guest service representative job in Pearland, TX

    About the role: The responsibility of the Patient Services Representative is to properly greet and register patients presented to the emergency room for evaluation and treatment, ensure organized and efficient registration and front office operations, ensure payments due at time of services are collected and properly accounted for, ensure that work area remains clean and neat in appearance at all times, assist the Front Office Manager and other members of management in tasks relevant to Business Office operations. The ideal candidate will be energetic, friendly, possess a positive attitude and the ability to multitask. About Us: Excel Emergency Room was founded in 2016, and built their first location in Tyler, TX. The organization branched into multiple location spanning from Midland to Nacogdoches Additional Benefits Work hours: 12-hour shifts Shift differentials provided for: Days, Nights, Weekends, and Holiday Bonuses!! Complimentary Medical Screening Exams for employees CPR training provided for Excel employees Why should you Join Us? Positive Work environment Flexible scheduling Potential to learn and continued education
    $21k-28k yearly est. 53d ago
  • Front Desk Agent Harbor House Pier 21

    Landry's

    Guest service representative job in Galveston, TX

    Overview The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position does not earn tips
    $23k-29k yearly est. 12d ago
  • Spa Front Desk Agent- Part Time

    Hotel Galvez & Spa

    Guest service representative job in Galveston, TX

    SPA FRONT DESK AGENT DEPARTMENT: Spa REPORTS TO: Spa Director/Spa Supervisor STATUS: Non-Exempt The Spa Receptionist/Front Desk Agent is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in all retail sales. Education and Experience: High School diploma or equivalent and/or 1-year experience in a spa or related field preferred. 1-year retail experience preferred. Bi-lingual preferred. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with company tandards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with company tandards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
    $23k-29k yearly est. 60d+ ago
  • Front Desk Attendant

    The Risher Companies

    Guest service representative job in Missouri City, TX

    Immediate opening available for a Front Desk Assistant! Flexible scheduling Monday through Sunday. Shift hours vary in mornings, afternoons, and evenings. Risher Fitness Management is looking for a part-time staff member to work at the Brushy Lake Fitness Center located in Sienna. The front desk associates' top priority is ensuring that residents and guests have an exceptional experience in the fitness center. Additional responsibilities include applying exceptional customer service and risk management skills. Description of Duties Duties include, but are not limited to: · Opening/closing the facility · Aid with fitness program registrations · Monitoring the fitness center and all participants · Knowledge of how to correctly use and adjust machines · Provide exceptional customer service to members and guests · Enforce rules and policies of the fitness center · Restocking and managing athletic wipes and hand sanitizer stations · Knowledge of services offered · Clean and maintain the fitness center Required Knowledge and Skills Requirements Must be at least 18 years of age Must have great customer service and communication skills Must be extremely reliable with consistent transportation Must be punctual, on time, friendly, and have a positive attitude Must maintain a professional appearance at all times Ability to understand and follow set procedures Ability to multi-task, work independently and with a team, and perform detail-oriented functions Education and Certifications CPR/First Aid Certified High School student, graduate, or equivalent
    $19k-27k yearly est. 60d+ ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Clute, TX?

The average guest service representative in Clute, TX earns between $17,000 and $29,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Clute, TX

$22,000
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