Guest service representative jobs in Daytona Beach, FL - 394 jobs

The Member Services Representative I (MSR I) is responsible for providing exceptional service to members and assisting them with various types of transactions, examining checks, referring credit union products and services, and balancing their cash drawer each day. MSR Is interact with members face-to-face in a fast-paced environment and are responsible for meeting their initial requests. MSR Is must be proactive in referring Launch Credit Union products/services to every member to enhance their financial wellbeing. MSR ls are also responsible for following all safety and compliance procedures to protect the assets of the Launch Credit Union and its members, communicating effectively, and promptly resolving member concerns. Primary Responsibilities and Duties Processes a variety of transactions (i.e., deposits, withdrawals, transfers, loan payments, check cashing, buys, and sells cash, etc.). Examines checks for validity and processes them through the check scanning system. Determines and places applicable holds on checks in accordance with Reg. CC. Reviews alerts placed on member records and responds accordingly. Balances cash drawer and checks daily. Accurately accounts for all cash and monetary instruments. Follows and completes all cash handling and balancing procedures. Verifies the member's identity and communicates with members according to service standards. Educates members on credit union products and services. Identifies member needs for additional products/services and refers them to appropriate branch representatives and/or business partner if applicable. Meets production goals. Resolves member issues promptly and professionally. Maintains the highest level of confidentiality with all information obtained. Monitors the member-tracking system and assists members in a timely manner. Contacts Member Solutions regarding member payments when applicable. Follows and ensures compliance with all operational procedures that are required to maintain accuracy, manage risk, prevent fraud, and protect members. Issues replacement debit and credit cards. Completes the branch End of Day sheet with checks, cash, and TCR totals. Other Responsibilities and Duties Assists other MSR Is as needed. Scans documents into the document retention system as needed. Processes check orders. Sorts the daily work for the branch. Checks email for updates. Processes and balances the ATM and posts night drop transactions. May assist with preparing cash/coin shipments for pick up from the cash courier service. May assist members with their Safe Deposit Boxes. Follows all Launch Credit Union policies and procedures. Completes compliance training assignments in a timely manner. Attends meetings and training sessions as required. Performs other duties as assigned. Qualifications Education, Experience, and Skills Required A minimum of one year of similar or related experience. A minimum of one year of sales experience and/or identifying member/customer needs. A high school diploma or GED. Ability and willingness to identify member needs and make appropriate product/service recommendations to meet those needs. Good interpersonal skills, including displaying courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Strong written, verbal, communication skills. Good mathematical skills and accurate cash handling skills. Must be proficient in the use of computers with a demonstrated ability to quickly learn software applications, multiple programs, and systems. Must be knowledgeable or have a demonstrated ability to quickly learn and understand the applicable regulations (i.e., Reg D, CC, BSA, TISA, etc.). Ability to work under pressure in a fast-paced environment. Good judgment, decision making, and problem-solving skills. Launch Credit Union is an Equal Opportunity Employer, including protected veterans and individuals with disabilities.

Customer Service Representative Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact * Guide customers through questions, concerns, or challenges they encounter while using the product or service * Listen actively to understand the root of the issue and provide clear, effective solutions * Record detailed call information for auditing, reporting, and follow-up purposes * Maintain and update customer records to ensure accurate and current information * Identify opportunities to introduce customers to new or enhanced services that meet their needs * Provide recommendations and guidance in a way that adds value and enhances the overall customer experience What'll Set You Up for Success Required: * High school diploma or GED * 6+ months of customer service or sales experience preferred For Internal Candidates: * Must not be on any corrective action or performance plans * Must have held your current position for 6+ months * Must have relevant industry/program experience Location Note: We're currently hiring for this position in Lake Mary, FL Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: * Health, dental, and vision coverage with HSA options * Paid time off * Flexible pay options: daily or weekly pay * 401(k) retirement plan * Leadership development programs that really grow your career * Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more * Employee assistance program for personal and professional support * Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs #LakeMary

The Guest Service Representative is a team member of the MainStay Suites Orlando location. This is a well-established Choice Hotels extended stay brand. In addition to being part of an established brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we're committed to supporting our Associates. The Guest Service Representative is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity must be paramount in all that you do. What We Offer Health and Dental Insurance for Full Time Associates 401(k) with Employer Match for all Associates Paid time off for ALL Associates per Associate Guide Company pays six holidays for Full Time Associates Time and half for hours worked on designated holidays for all Associates. Employee Assistance Program for Associates and household members Employee Discount Program Employee Hotel Guest Room Program Employee Referral Program

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. Experience in service, sales, telesales or guest relations type of industry preferred High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted. Must be able to stand for eight hours, bend, stretch, reach. Must be able to see and hear. Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts. Frequent Stay Program Reservations procedures including cancellations and “walking” guest Phone etiquette and answering procedures Area shopping, dining, entertainment and travel directions to assist guest inquiries. Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Manager on Duty functions when necessary or as scheduled Skills: Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change. Proficient in written and verbal English Problem solving and conflict resolution skills Abilities: Multi task, remain associate and guest service centric. Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books. Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. Promote and sell services/amenities of the hotel. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas. Check all credit cards for validity before the end of the shift. Learn and utilize PMS. Ensure all cash, check and miscellaneous departments are in balance at shifts end. Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc. Have a thorough working knowledge of emergency procedures. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. Report any unusual occurrences or request to the manager. Maintain certification from a responsible Utilize Service Recovery Log and other necessary communication logs from shift to shift. Maintain stock/cleanliness in the market area. Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards. Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work. Standing, walking for long periods of time while maintaining a friendly professional image. May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT Assistant General Manager Guest Service Manager Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Please come join the as a Front Desk Guest Services Agent at the recently opened Renaissance Daytona Beach Oceanfront Hotel in Daytona Beach, Florida. We are looking for an experienced front desk agent. Previous hotel experience is required, previous Marriott experience very helpful. Local candidates only, non-smoking position. BASIC FUNCTION To attain the highest level of service to all hotel guests. SCOPE Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies. DUTIES AND RESPONSIBILITIES Sell rooms so as to maximize the average daily rate and occupancy. Check in and out guests in an efficient and friendly manner. Maintain cash bank in order to receive payment and make change. Assist with reservations during each shift as needed. Know all Front Desk policies and procedures, including 100% guest satisfaction. Be knowledgeable of all hotel outlets and hours of operation. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed. Record and process all wake-up calls, and follow up with supervisor for any opportunities. Ensure all messages and mail is received by the guests. Monitor credit card high balances and obtain authorization for high balances. Monitor cash paying guests and maintain credit balances. Honor special room requests requiring pre-blocking. Knowledge of Lightspeed PMS (computer program for front desk procedures) a definite plus. Be polite courteous, and helpful to all guests. Use response log to ensure all requests are being met. Maintain all reports needed in event of the computer going down. Know room status at all times. Prepare for group arrivals and departures. Perform daily end of shift deposits and correct "drop" procedures. Adhere to safety and emergency policies and procedures. Perform any reasonable request as assigned or directed by management.

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Customer Service Representative- Holler Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 11 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. Holler and Classic Family Collection of Dealerships is adding to our Team resulting in an immediate need for a strong candidate to fill a position in our Business Development Center. The ideal candidate will be a self-starter with great communication and customer service skills. They must be able to engage the customer on the phone and speak clearly and concisely. Must be detailed oriented and is responsible for answering all inbound calls and booking appointments based on maintenance schedule or issues per individual brand s requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly Check for recalls and parts availability on every call Responsible for obtaining customer data prior to arrival as well as refer to each customer s service history to see if they have missed a service Maintaining comprehensive and up to date knowledge of products Make outbound calls for service reminders, safety recalls, and other recommendations. Follows all company policies and procedures Provide exceptional customer service by treating guests with courtesy and respect. Other duties may be assigned. Minimum Qualifications: Excellent oral and written communication skills Strong computer skills, with the ability to manage multiple applications at once Strong organizational and multi-tasking skills Professional demeanor and appearance Prior customer service experience a plus Ability to learn and operate various computer programs. Ability to work a flexible schedule including evenings, weekends and holidays Reliable Transportation Valid driver s license with acceptable driving record Acceptable background and drug screening Being bilingual (English/Spanish) is a plus, not a requirement Supervisory Responsibilities: None Job Type: Full-Time Pay Starting at $15.00/hr Monthly Bonus Full Time Benefits: 401(k) & 401(k) Matching Employee Assistance Program Health Insurance Dental Insurance Vison Insurance Life Insurance Flexible Spending Account Paid Time Off After 6 months Referral Program Associate Discount Program Schedule: Ability to work a flexible schedule Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. ********************************************************************************************

**Duration: 3 months contract** **Shifts available:** + M-F 10am-7pm. + M-F 10:30am-7:30pm. + M-F 11am-8pm. **Length of assignment:** + Temp to hire. **Job Description:** The purpose of the **Customer Service Representative (CSR)** is to meet or exceed the customer's expectations by **assessing our customer's needs, assigning priorities, and triaging** the information to the appropriate resources. (Customers may include **patients, medical professionals, and family members** .) The CSR will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. + Act as **first point of contact with patients** by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. + **Enroll** new customers to Patient Services. + **Record activities in the patient database** and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met. + Complete various special projects as required. **Requirements:** + Previous work experience in **Specialty Pharmacy** or **Customer Service** . + Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills. + Experience working with people in situations that are **high-pressure and time-sensitive** (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting. + Strong ability to multi-task and strong time management skills. + Ability to function in a high-volume, fast-paced environment. + Dependable and strong work ethic. + Ability to accept and implement feedback and coaching. **Experience preferred:** + Experience working with databases ( **CRM** preferable) or a tracking system; **Salesforce CRM** experience. + Experience working in a **health care/pharmaceutical** industry environment. + Understanding of challenges associated with **patients' medical condition** . + Important Skills: Accustomed to working in **high call volume** environment. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Here at Applied Concepts, our Customer Service Representatives have one primary focus - we help Automotive Sales Executives across North America earn more money through the training we provide. The training is conducted 100% over the phone, using the training scripts and concepts taught to you by Applied Concepts. This position allows you to have the opportunity to positively impact hundreds of clients, not only on a personal level but a financial one as well, on a daily basis. Because we train all across North America, each and every interaction is unique. Our Customer Service Representatives do not tele market or cold call our customer base. Compensation: Start at $12.00 per hour Opportunity to earn performance based bonuses once you are fully trained. This bonus can average $160 per month. Why Applied Concepts: No Shift Bids No Overnight Shifts No Weekends Paid Training Permanent Position Steady work schedule (40 hours per week) Paid Holiday, Personal and Vacation time Opportunity for growth within the Company Benefits : We Offer: Educational Reimbursement Program 6 Medical Insurance Plans 2 Dental Insurance Plans Vision Insurance Gym Membership Paid Vacation, Personal and Holiday time 401(k) program with a company match. Plus many more…… Requirements: High School Diploma or GED required Exceptional customer service skillset- with a strong desire to positively impact a customer's life, one interaction at a time Clear speaking voice Strong listening /comprehension skills Conversational, patient , calm and confident with an overall positive daily attitude Job Type: Full-time Qualification Questions You have requested that Indeed ask candidates the following questions: How many years of Call Center experience do you have? How many years of Customer Service experience do you have? Have you completed the following level of education: High school or equivalent? Additional Information All your information will be kept confidential according to EEO guidelines.

DAYTONA INTERNATIONAL SPEEDWAY Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal's prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race" - the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention - as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training. Daytona International Speedway is seeking part time event workers in the position of Guest Services Fan Crew. As a member of the Fan Crew, you will be responsible for bringing our guests an unforgettable racing experience. Fan Crew will work select publicly ticketed events throughout the year. Guest Services Fan Crew is a seasonal/temporary event based position. Shifts and hours will vary depending on specific event needs. FAN CREW JOB DESCRIPTION * Ability to stand for long periods of time * Ability to work outdoors in changing weather * Excellent communication skills & positive attitude Must be able to work nights, weekends & holidays * Shift length: 8-14 hours depending on event needs * Assisting fans in a safe and friendly manner Please review the list of positions below and note on your application your 1st, 2nd and 3rd preference of role. Not all positions may be hiring at the current time. ADA CART DRIVER FAN CREW DRIVERS - ADA Cart Drivers Fan Crew safely transport guests with disabilities, via golf carts, to and from designated locations. Candidate must pass a Motor Vehicle Record (MVR) check. SHUTTLE STOP - Shuttle Stop Fan Crew are crucial to the safety and efficiency of the ADA Cart program to keep an organized flow of the fan queue line and the ADA Carts. ADMISSIONS FAN CREW GATES - Gate Fan Crew check each guest's ticket or credential for valid entry into the Venue or infield. CAMPGROUNDS - Campground Fan Crew check each guest's ticket and vehicle pass for access into controlled campground areas. TUNNELS - Tunnel Fan Crew check each guest's ticket and vehicle pass for valid access into the infield & campground areas. OVERNIGHT - Overnight Fan Crew at the Tunnels & Campgrounds keep the 24 hour operation going. Pay differential offered for those who mainly work overnight shifts. GUEST SERVICES BOOTH FAN CREW GUEST SERVICES BOOTH - GSB Fan Crew are positioned at Guest Services Booths that are located around property and in the Venue. GSB Fan Crew must be able to think quickly, utilize their tools to provide our fans with accurate information in a timely manner, and ensure our fans have a positive race-day experience. GSB Fan Crew are also responsible for managing the lost and found program, resolving any ticket discrepancies or issues, and taking fan feedback with a positive attitude. VENUE FAN CREW VENUE - Venue Fan Crew are responsible for bringing our guests an unforgettable race day experience! Ushers will assist by directing guests to the location of their seats and other points of interest, enforcing Speedway policies and procedures, providing event information to guests, and making sure everything in their area is in working order. Venue Fan Crew may also work as escalator or elevator attendants to ensure the safety of our guests. SUPPORT TEAM SUPPORT - Support Team assists the entire Guest Services department with critical tasks before, during, and after events. Shifts are 12+ hours. Support Team assists with setup and teardown of items such as signage, tents, tables, chairs, and steel barricades; transports staff to and from specific work locations on property; and other duties as assigned. Candidate must pass a Motor Vehicle Record (MVR) check and be able to lift in excess of 30 pounds. WARDROBE FAN CREW WARDROBE - Wardrobe Fan Crew oversee the organization of wardrobe for all Guest Services sub-departments by issuing and receiving uniforms. Candidate must be comfortable using a computer and may be asked to wash laundry during events. Major event dates for 2024: January 25-28 February 14-18 March 2 August 23-24 Additional days may be available. Apply Now! Learn more about this role and our team by applying at ********************** for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on LinkedIn and X for future opportunities and company news.

HAMPTON INN & SUITES - LAKE MARY *Front Desk Agents must be available to work weekends* SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Job Description Come join us! We are hiring energetic, local, non-smoking guest service agent candidates for our award-winning Hilton Garden Inn Daytona Beach Oceanfront in sunny Daytona Beach, Florida. BASIC FUNCTION To attain the highest level of service to all hotel guests. II. SCOPE Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies. III. DUTIES AND RESPONSIBILITIES 1. Sell rooms so as to maximize the average daily rate and occupancy. 2. Check in and out guests in an efficient and friendly manner. 3. Maintain cash bank in order to receive payment and make change. 4. Answer phones within 3 rings. 5. Assist with reservations during each shift as needed. 6. Know all Front Desk policies and procedures, including 100% guest satisfaction. 7. Be knowledgeable of all hotel outlets and hours of operation. 8. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed. 9. Record and process all wake-up calls, and follow up with supervisor for any opportunities. 10. Ensure all messages and mail is received by the guests. 11. Perform bucket check daily. 12. Maintain a current cash list. 13. Monitor credit card high balances and obtain authorization for high balances. 14. Monitor cash paying guests and maintain credit balances. 15. Honor special room requests requiring pre-blocking. 16. Know Inn Time (computer program for front desk) procedures. 17. Be polite courteous, and helpful to all guests. 18. Use response log to ensure all requests are being met. 19. Maintain all reports needed in event of the computer going down. 20. Know room status at all times. 21. Prepare for group arrivals and departures. 22. Perform daily end of shift deposits and correct "drop" procedures. 23. Follow all policies, procedures and rules as stated in the Employee Handbook. 24. Adhere to safety and emergency policies and procedures. 25. Perform any reasonable request as assigned or directed by management.

Job Description Customer Service Representative- Holler Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 11 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart - Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. Holler and Classic Family Collection of Dealerships is adding to our Team resulting in an immediate need for a strong candidate to fill a position in our Business Development Center. The ideal candidate will be a self-starter with great communication and customer service skills. They must be able to engage the customer on the phone and speak clearly and concisely. Must be detailed oriented and is responsible for answering all inbound calls and booking appointments based on maintenance schedule or issues per individual brand's requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly Check for recalls and parts availability on every call Responsible for obtaining customer data prior to arrival as well as refer to each customer's service history to see if they have missed a service Maintaining comprehensive and up to date knowledge of products Make outbound calls for service reminders, safety recalls, and other recommendations. Follows all company policies and procedures Provide exceptional customer service by treating guests with courtesy and respect. Other duties may be assigned. Minimum Qualifications: Excellent oral and written communication skills Strong computer skills, with the ability to manage multiple applications at once Strong organizational and multi-tasking skills Professional demeanor and appearance Prior customer service experience a plus Ability to learn and operate various computer programs. Ability to work a flexible schedule including evenings, weekends and holidays Reliable Transportation Valid driver's license with acceptable driving record Acceptable background and drug screening Being bilingual (English/Spanish) is a plus, not a requirement Supervisory Responsibilities: None Job Type: Full-Time Pay Starting at $15.00/hr Monthly Bonus Full Time Benefits: 401(k) & 401(k) Matching Employee Assistance Program Health Insurance Dental Insurance Vison Insurance Life Insurance Flexible Spending Account Paid Time Off After 6 months Referral Program Associate Discount Program Schedule: Ability to work a flexible schedule Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. ********************************************************************************************

The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer's expectations by assessing our customer's needs, assigning priorities, and triaging the information to the appropriate resources. (Customers may include patients, medical professionals, and family members.) The CSR will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. - Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. - Enroll new customers to Patient Services. - Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met. - Complete various special projects as required **Requirements:** - Previous work experience in Specialty Pharmacy or Customer Service - Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills - Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting - Strong ability to multi-task and strong time management skills - Ability to function in a high-volume, fast-paced environment - Dependable and strong work ethic - Ability to accept and implement feedback and coaching **Specific type of experience preferred:** - Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience - Experience working in a health care/pharmaceutical industry environment - Understanding of challenges associated with patients' medical condition Important Skills: Accustomed to working in high call volume environment. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

DAYTONA INTERNATIONAL SPEEDWAY Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal's prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race” - the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention - as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training. Daytona International Speedway is seeking part time event workers in the position of Guest Services Fan Crew. As a member of the Fan Crew, you will be responsible for bringing our guests an unforgettable racing experience. Fan Crew will work select publicly ticketed events throughout the year. Guest Services Fan Crew is a seasonal/temporary event based position. Shifts and hours will vary depending on specific event needs. FAN CREW JOB DESCRIPTION Ability to stand for long periods of time Ability to work outdoors in changing weather Excellent communication skills & positive attitude Must be able to work nights, weekends & holidays Shift length: 8-14 hours depending on event needs Assisting fans in a safe and friendly manner Please review the list of positions below and note on your application your 1st, 2nd and 3rd preference of role. Not all positions may be hiring at the current time. ADA CART DRIVER FAN CREW DRIVERS - ADA Cart Drivers Fan Crew safely transport guests with disabilities, via golf carts, to and from designated locations. Candidate must pass a Motor Vehicle Record (MVR) check. SHUTTLE STOP - Shuttle Stop Fan Crew are crucial to the safety and efficiency of the ADA Cart program to keep an organized flow of the fan queue line and the ADA Carts. ADMISSIONS FAN CREW GATES - Gate Fan Crew check each guest's ticket or credential for valid entry into the Venue or infield. CAMPGROUNDS - Campground Fan Crew check each guest's ticket and vehicle pass for access into controlled campground areas. TUNNELS - Tunnel Fan Crew check each guest's ticket and vehicle pass for valid access into the infield & campground areas. OVERNIGHT - Overnight Fan Crew at the Tunnels & Campgrounds keep the 24 hour operation going. Pay differential offered for those who mainly work overnight shifts. GUEST SERVICES BOOTH FAN CREW GUEST SERVICES BOOTH - GSB Fan Crew are positioned at Guest Services Booths that are located around property and in the Venue. GSB Fan Crew must be able to think quickly, utilize their tools to provide our fans with accurate information in a timely manner, and ensure our fans have a positive race-day experience. GSB Fan Crew are also responsible for managing the lost and found program, resolving any ticket discrepancies or issues, and taking fan feedback with a positive attitude. VENUE FAN CREW VENUE - Venue Fan Crew are responsible for bringing our guests an unforgettable race day experience! Ushers will assist by directing guests to the location of their seats and other points of interest, enforcing Speedway policies and procedures, providing event information to guests, and making sure everything in their area is in working order. Venue Fan Crew may also work as escalator or elevator attendants to ensure the safety of our guests. SUPPORT TEAM SUPPORT - Support Team assists the entire Guest Services department with critical tasks before, during, and after events. Shifts are 12+ hours. Support Team assists with setup and teardown of items such as signage, tents, tables, chairs, and steel barricades; transports staff to and from specific work locations on property; and other duties as assigned. Candidate must pass a Motor Vehicle Record (MVR) check and be able to lift in excess of 30 pounds. WARDROBE FAN CREW WARDROBE - Wardrobe Fan Crew oversee the organization of wardrobe for all Guest Services sub-departments by issuing and receiving uniforms. Candidate must be comfortable using a computer and may be asked to wash laundry during events. Major event dates for 2024: January 25-28 February 14-18 March 2 August 23-24 Additional days may be available. Apply Now! Learn more about this role and our team by applying at ********************** for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on LinkedIn and X for future opportunities and company news.

As a Night Auditor, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team! The night auditor will perform reconciliations of the day's financial transitions and function as a front desk agent overnight. The night auditor will also serve as the hotel's manager on duty overnight.