Guest service representative jobs in East Saint Louis, IL - 936 jobs

Title: Customer Support Representative Duration: 12 month contract + possible extensions Required Skills & Experience Must go onsite 5 days/week Must be able to complete Missouri fingerprint check. Experience using phone support systems/call center software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk). 1+ years of experience in call center or related field. Associates Degree or Bachelors degree Active listening skills and excellent communication. Attention to detail and organizational skills. Reliability. Data Entry experience Experience with Excel, Outlook and Word Plus but not required: Genesys software experience. Experience with Salesforce or similar CRM. Experience with SharePoint. Background in childcare/health. Government background. Bilingual Job Description Multiple shift times available; rotating weekend shifts, call center operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays. Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds. Utilize call center software, specifically Genesys Cloud Services, for daily tasks. Ensure calls are handled efficiently and effectively. Answer basic questions about childcare based on state program training.

Hi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************". Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Requirements: Bilingual Vietnamese required, with strong command of the English language High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm) Scheduling flexibility, as your schedule may change over time according to business needs Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking

Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth. Responsibilities Sell Spectrum products and services in a retail setting Greet customers and identify their wireless and entertainment needs Upsell and cross-sell plans, accessories, and bundles Meet or exceed sales goals Maintain a clean and organized store Work as part of a team to deliver excellent customer service What We Offer Competitive pay ($60K $75K) Paid training Fast promotion opportunities based on performance Team events, recognition programs, and travel opportunities Mentorship and leadership development Requirements Customer service or retail experience (preferred, not required) Strong communication skills Motivated, positive, and goal-oriented Flexible availability, including weekends Must be able to commute to St. Louis, MO 63101 Apply Now Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

St. Louis CITY SC **This is a part-time non-exempt role*** Hiring for the 2026 Season. Who CITY is: St. Louis CITY SC is more than just the newest local MLS soccer team-- we have quickly become the heartbeat of St. Louis and are leading the frontier of an emerging cultural renaissance. Join our growing Guest Experience family in a fun and fast-paced work environment that provides unmatched potential for new ideas, personal growth, and immediate impact. Who you are: CITY provides a progressive and supportive workplace that lets YOU be YOU. We value unique experiences and perspectives, and we hire employees who leverage their differences to add value. Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility. What CITY does: Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team. How to Make the Team: Bring your passion to the pitch as you work to provide a world-class guest service experience to any visitor of Energizer Park. Our mission is to develop a fan-centric organization that continues to deliver a best-in-class guest experience. Match Day Event Staff Responsibilities Include: Scan and monitor tickets as guests enter the facility, while also serving as a key guide for any directional assistance that guests may need. Provide critical wayfinding information for fans/guests including but not limited to locations of restrooms, concession stands, first aid, and emergency exits. Identify guest needs and provide exceptional customer service. Monitor guest activity and enforce stadium rules or policies that ensure the safety of all guests. Assist in creating and delivering the most inclusive experience for all visitors of Energizer Park. A Commitment to following all emergency protocols of the stadium and district. Other duties and responsibilities as assigned. Who You Are: Friendly: Bring energy and a can-do attitude to the role every day; committed to customer service. Flexible: Switch gears on a moment's notice and adapt to shifting priorities Outgoing: Remains socially confident in all situations. Solutions-Oriented: Show off your problem solving and decision-making skills while focusing on the solutions in every case. Available: Must be available to work 85% of scheduled MLS home matches. Must be open to work additional matches that get added to the calendar throughout the year. Your Training & Talent: 16 years of age or older. Previous experience in guest services in a stadium or venue preferred. Passionate and invested in your work, detail-oriented, highly organized individual. Accustomed to working in a fast-paced environment with ability to multi-task and collaborate. Must be available to work 85% of scheduled MLS home matches and willing to work flexible hours. Motivated, self-starter with a no-task-too-small attitude. Strong interpersonal communication skills. Some roles require minor lifting and prolonged standing on game nights and during event days. Must be able to work in indoor and outdoor conditions, including extreme heat and cold. Knowledge of soccer is a bonus but not required! Where You'll Go: You can expect to work at the following locations: Energizer Park St. Louis CITY SC's Administrative Headquarters St. Louis CITY SC's district in Downtown West. What's in It for You: Ground level guest services experience for a brand-new MLS Franchise Experience and growth in the sports industry Ever-evolving employee perks Fine Print: St. Louis CITY SC is building a team that is passionate about their work, the success of our Club and the growth and revitalization of our region. We desire people who hold themselves and others accountable and are driven by setting new standards for fan engagement. TKFC LC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Insurance Customer Service Representative Location: St. Peters, MO At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. Responsible for transactional customer service and policy renewal process. Supports account administrators, account managers and producers in renewing existing policies and selling new accounts. Responsibilities include, but are not limited to: Renew and/or market expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue. Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions. Monitors policy expiration list to be certain that expiring policies are renewed. Monitors accounts receivable balances on assigned accounts. Provides administrative support to producers including preparing insurance applications. Cross-sell insurance and bank services in a professional manner. Complete required training associated with job function. Performs other duties as required. Qualifications Education: High school diploma or GED. Some college preferred but not required. Prefer candidates that hold current Property and Casulty License, Series 6 or ability to obtain within 90 days of employment. Experience: Prior insurance experience is preferred. Prior experience with Excel, Word and related software is required. Skills: Ability to gain thorough knowledge of insurance products and coverages. Must have the ability to gain and maintain an Insurance Producers license and a valid Illinois Driver's license for this role. First Mid will facilitate training and testing for additional licensure as needed. High level of organizational and communication skills including the ability to handle multiple simultaneous tasks and establish priorities. Ability to empathize with customers and to respond appropriately. May be required to work earlier or later than the normal workday and may be required to work outside of the office to facilitate extended hours or customer visits. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Pay Range: $17.50 - $22.19 per hour Apply for this Position

First Bank Service Center Rep -- Tier 2 Our Service Center Representatives are responsible for providing an excellent client experience by meeting client needs regarding financial and service inquiries from multiple channels. What You Will Be Doing Support more complicated service requests that require more time, experience and knowledge on a particular product or service. Identifies cross-sell and referral opportunities for the expansion of the product and service relationships including additional account relationships as well as other products and services offered by the bank. Be a friendly voice/representative of First Bank, analyzing client requests, setting appropriate expectations and forwarding them to specialized Service Representative experts (Tier-3 and above) if needed. Be resourceful in searching for answers through documentation, knowledge base, communities and provide informational request resolutions. Contributing to the accomplishment of individual, team and First Bank performance goals High school diploma or general education degree (GED) required A minimum of 2 years client service experience and/or training, preferably in a banking environment; or equivalent combination of education and experience. Previous contact call center experience preferred. Intermediate to advanced comprehensive knowledge and experience with Microsoft Office and business-related software required.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 1140 Central Park Drive Suite 106 O'Fallon, Illinois 62269 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Requirements . Customer Service Experience & computer skills are required · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Benefits -401(k) matching -Medical, Dental, and Vision Insurance -Paid Time off after 90 days -Life insurance -Hotel discount program We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D. Salary Description $15.50/hour

The Front Desk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and every department at DraftKings at Casino Queen. When needed the Front Desk Clerk will assist the front desk with guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, and respond to all guest requests. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, answering phones in a courteous and timely manner, create and update reservations for Hotel and RV Park, review guest payments, deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Participate regularly in departmental and company meetings Greet guests immediately with a friendly and sincere welcome. Answer phones within 3 rings while following the company phone script. Accurately take messages for guest and initiate actions as needed. Accurately check guests in and out of the hotel and RV park by following company procedure standards. Ensure proper ID and a form of payment is obtained during guest check in. Select a room in accordance with hotel availability and guests' request. Create and update guest reservations upon request based on hotel and RV park availability. Ensure to complete daily reports, audit and checklists in a timely manner. Conduct wake up calls and schedule as needed Send and receive faxes. Complete a daily bucket check. Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed. Must be friendly and courteous at all times Able to satisfactorily complete assignable work tasks requested by the departmental leaders Must proactively prioritize needs and effectively manage resources Immediately report any safety hazards, problems, or maintenance issues to the appropriate party Ensure customer service standards are met and retained Be able to complete group check-ins and billing in a timely manner. Other duties as assigned QUALIFICATIONS 1 years of Hotel Front Desk experience, required High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Must be able to obtain and maintain an Illinois Gaming License APPEARANCE AND GROOMING All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book. WORKING ENVIRONMENT & PHYSICAL EFFORTS The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoor under controlled temperatures. Occasional exposure to outdoor climates Occasional: standing, walking, and lifting up to 25 pounds Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands Speech and Vision abilities are required

Hampton Inn & Suites - Alton, IL Working somewhere you'd rather not be? Are you looking for your next opportunity? We offer a fun place to work, an extraordinary team with decades of service and stability, and the ability to grow your career…with a starting hourly rate between $15.50 and $16.25 Hampton Inn & Suites - Alton, IL is a franchised hotel, managed by First Call Hospitality. As an established hotel management company, First Call Hospitality has developed, owned or managed over 50 properties that offers its employees great training, development opportunities, and a long-term home-base for those who like to work hard with and for a quality organization. We are known for the great care we take with our hotels as well as for the owners, the guests and associates alike. We know we work in an increasingly competitive industry and guests and associates have more options than ever before. We also know that our success is directly tied to the performance and behaviors of our associates. You are more than an employee! Our unique culture gives you the opportunity to impact our continuously evolving company but most importantly we give you room to be yourself! We believe in “Bringing Our Best” every day and “Know that we work better when we work together” - which are two of our core values. Finally, we work hard - and CELEBRATE our success together!! The Position: We're looking for a Guest Service Representative to perform the various functions of hotel reception including; registration, guest accounting, telephone and concierge services to deliver an exceptional experience for our guests. Additionally, Guest Service Representatives contribute to the overall safety and security of the hotel by reporting damage, following safety rules, and assisting in emergency situations. The Perks: In return for your hard work we offer a competitive benefits package which can be tailored to your needs. We Invest in Your Future Success! Training and development programs available. Enjoy the Holidays! We offer Six (6) paid holidays throughout the year- paid at time and a half for hours worked Employee Social Events! Who can't use a great party!? Exceptional benefits including elective Dental, Vision and Supplemental Insurance. Paid Time Off (PTO) accrual starting on your first day of work. The Responsibilities: Attending to guest registration, room assignments, and special requests Take, modify, and update room reservations Accurately record and process guest charges, credits, and payments Protect and securely handle all guest information Assist and respond to all guest inquiries in person, phone, or email as appropriate Find the win-win in resolving guest concerns or complaints Deliver the Brand and Company promises The Requirements: Must have a professional, warm, and approachable disposition Fluently read, write, and speak English Demonstrated ability to remain level-headed in hectic and tense situations Equal Employment Opportunity We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their job duties may result in discipline up to and including termination. Apply…come on…see if this position is a good fit?

GUEST SERVICES REPRESENTATIVE The Guest Services Representatives at Morgan Ford Spas are the vital link to customer service and satisfaction. They are the “first responders” to all guests and manage the entire process before, during and after our guests' service experience. Guest Service Representatives are committed to serving our guests with additional products and services to ensure that all of their needs are met. They stand for company growth and profitability. They are meticulous, conscientious and uphold all company systems and structures. Customer service is their calling. Guest Service Representatives are world-class professionals, organized, detail oriented and effective communicators, and are individuals committed to doing what it takes to accomplish the company goals, targets and objectives. Objectives: The front desk is the lifeline of Morgan Ford Massage & Spa. Your impression when someone walks in the door is the first impression they will make. We want our guests to walk in and be wowed with your greeting. We expect you to pay very close attention to the dress code at all times. Be sure not to wear revealing clothing, have your hair and makeup done before you come to work each day. Leave your troubles at the door when you walk in each day and treat each guest personally to be very accommodating to their every need. Job Description: The responsibilities of a Guest Services Representative at Morgan Ford Spas includes: Providing a friendly, professional greeting to all callers and visitors Ensuring a warm, friendly welcome to clientele and staff at all times Completing daily opening and closing procedures and checking lists per relevant areas Scheduling appointments and monitoring availability of treatments and staff to ensure punctual service Organizing guest appointments to fully utilize time and profitability while ensuring the guests' needs are prioritized Helping each person who approaches the front desk with an inquiry, and checking out each guest after their appointment Guiding clients to appropriate retail products, and motivating sales of products, gift certificates, packages, specials, memberships, and service re-booking Accepting and delivering all packages, mail, and messages to appropriate staff Assisting with setting up food, decorating and cleaning up as necessary for on site events and other special occasions Assisting Spa Leaders with Administrative tasks Ensuring cleanliness and orderliness in the spa. Light cleaning duties including daily sweeping, mopping, bathroom cleaning, laundering sheets and towels, dusting product shelves, cleaning service areas, etc. Deep cleaning areas as necessary to ensure cleanliness and sanitation of all spa areas. Completing accurate cash reports and monitoring cash register at all times, handling and distributing staff cash gratuities. Completing daily tracking worksheet to chart performance and sales. Controlling, assisting and distributing supply and retail inventory, including delivering supplies occasionally between locations. Driving to local bank branches to obtain daily cash/change. Skills & Requirements: Team player and motivated self-starter Excellent customer service skills; a “people person” Ability to work long hours with limited breaks Well organized, proactive, and exceptional at multi-tasking Demonstrates confidentiality and discretion Maintains a courteous demeanor and professional appearance Strong math skills Flexible schedule and ability to work outside normal hours to assist with staffing needs Ability to type at least 40 words per minute Education & Experience: High school education or equivalent required; some college or industry experience preferred At least two years working in a salon or spa, professional office environment, call center, or hospitality industry. Work experience may be substituted with education in a similar field. Proficient with Microsoft/Open Office programs (Word, Excel), and computer file management Knowledge of or ability to learn Internet programs (Google Drive, Booker, etc.) Telephone system knowledge and ability to troubleshoot routine computer issues Knowledge of office/computer equipment including PC, scanner, printer, iPad/Tablet Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to sit and use hands along with fingers, to handle or feel. The employee is required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job includes close vision. EOE Statement: All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, protected veteran, or disability status. Expectations: Dress to impress. Have your hair and makeup done and follow dress code. Treat each guest with enthusiasm and accommodation Greet each guest upon entering the spa with the saying, “Welcome.” Remember this is key Assist and instruct the guest on completing necessary paperwork Enter all guest information into the computer (birthday, occupation, cell phone number, and e-mail address, etc.) Offer the guest a drink, show them where to sit and wait for their service provider Offer guests to prebook while they are waiting if they have been to our spa before Cross promote Sell gift cards, and upsell gift cards Sell the spa when you are out in public and carry business cards on you at all times Suggest retail items for purchase Pre-book each client Check the clients out on the computer Keep up on the laundry Pull products forward periodically and make the shelves look nice Keep your workspace neat, clean and organized Track your sales and performance numbers Be upbeat at all times and eager to please the guests Make sure drink areas are neat and organized Throw away old magazines when necessary Attend educational training to improve your skills Participate in all monthly plan & review meetings with coach, monthly front desk staff meetings, quarterly goals incentive events, and bi-annual company-wide meetings, which may be on a day/time outside of your normal working schedule

GUEST SERVICES REPRESENTATIVE The Guest Services Representatives at Morgan Ford Spas are the vital link to customer service and satisfaction. They are the “first responders” to all guests and manage the entire process before, during and after our guests' service experience. Guest Service Representatives are committed to serving our guests with additional products and services to ensure that all of their needs are met. They stand for company growth and profitability. They are meticulous, conscientious and uphold all company systems and structures. Customer service is their calling. Guest Service Representatives are world-class professionals, organized, detail oriented and effective communicators, and are individuals committed to doing what it takes to accomplish the company goals, targets and objectives. Objectives: The front desk is the lifeline of Morgan Ford Massage & Spa. Your impression when someone walks in the door is the first impression they will make. We want our guests to walk in and be wowed with your greeting. We expect you to pay very close attention to the dress code at all times. Be sure not to wear revealing clothing, have your hair and makeup done before you come to work each day. Leave your troubles at the door when you walk in each day and treat each guest personally to be very accommodating to their every need. Job Description: The responsibilities of a Guest Services Representative at Morgan Ford Spas includes: Providing a friendly, professional greeting to all callers and visitors Ensuring a warm, friendly welcome to clientele and staff at all times Completing daily opening and closing procedures and checking lists per relevant areas Scheduling appointments and monitoring availability of treatments and staff to ensure punctual service Organizing guest appointments to fully utilize time and profitability while ensuring the guests' needs are prioritized Helping each person who approaches the front desk with an inquiry, and checking out each guest after their appointment Guiding clients to appropriate retail products, and motivating sales of products, gift certificates, packages, specials, memberships, and service re-booking Accepting and delivering all packages, mail, and messages to appropriate staff Assisting with setting up food, decorating and cleaning up as necessary for on site events and other special occasions Assisting Spa Leaders with Administrative tasks Ensuring cleanliness and orderliness in the spa. Light cleaning duties including daily sweeping, mopping, bathroom cleaning, laundering sheets and towels, dusting product shelves, cleaning service areas, etc. Deep cleaning areas as necessary to ensure cleanliness and sanitation of all spa areas. Completing accurate cash reports and monitoring cash register at all times, handling and distributing staff cash gratuities. Completing daily tracking worksheet to chart performance and sales. Controlling, assisting and distributing supply and retail inventory, including delivering supplies occasionally between locations. Driving to local bank branches to obtain daily cash/change. Skills & Requirements: Team player and motivated self-starter Excellent customer service skills; a “people person” Ability to work long hours with limited breaks Well organized, proactive, and exceptional at multi-tasking Demonstrates confidentiality and discretion Maintains a courteous demeanor and professional appearance Strong math skills Flexible schedule and ability to work outside normal hours to assist with staffing needs Ability to type at least 40 words per minute Education & Experience: High school education or equivalent required; some college or industry experience preferred At least two years working in a salon or spa, professional office environment, call center, or hospitality industry. Work experience may be substituted with education in a similar field. Proficient with Microsoft/Open Office programs (Word, Excel), and computer file management Knowledge of or ability to learn Internet programs (Google Drive, Booker, etc.) Telephone system knowledge and ability to troubleshoot routine computer issues Knowledge of office/computer equipment including PC, scanner, printer, iPad/Tablet Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to sit and use hands along with fingers, to handle or feel. The employee is required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job includes close vision. EOE Statement: All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, protected veteran, or disability status. Expectations: Dress to impress. Have your hair and makeup done and follow dress code. Treat each guest with enthusiasm and accommodation Greet each guest upon entering the spa with the saying, “Welcome.” Remember this is key Assist and instruct the guest on completing necessary paperwork Enter all guest information into the computer (birthday, occupation, cell phone number, and e-mail address, etc.) Offer the guest a drink, show them where to sit and wait for their service provider Offer guests to prebook while they are waiting if they have been to our spa before Cross promote Sell gift cards, and upsell gift cards Sell the spa when you are out in public and carry business cards on you at all times Suggest retail items for purchase Pre-book each client Check the clients out on the computer Keep up on the laundry Pull products forward periodically and make the shelves look nice Keep your workspace neat, clean and organized Track your sales and performance numbers Be upbeat at all times and eager to please the guests Make sure drink areas are neat and organized Throw away old magazines when necessary Attend educational training to improve your skills Participate in all monthly plan & review meetings with coach, monthly front desk staff meetings, quarterly goals incentive events, and bi-annual company-wide meetings, which may be on a day/time outside of your normal working schedule

The Marriott West Hotel is nestled in the business park of Maryville Center, located off Highway 40, just west of Highway 270. Our hotel has a variety of amenities to offer our guests, who we pamper and pride ourselves with the service we offer. Job Description We are seeking a Guest Service Agent to assist our guests at the Front Desk. The position duties include checking guest in / out of hotel, providing information about hotel and the city and servicing the guests' immediate needs as thoroughly as possible. Requires quick thinking in responding to inquiries & problems in an efficient, courteous and professional manner to achieve maximum guest satisfaction. Previous hotel experience a plus! Full-time, shifts could include evenings and weekends. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience: High school education or equivalent experience. Guest service, basic accounting, and familiarity with hospitality industry practices preferred. Skills and Abilities: Ability to understand and provide friendly guest service. Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations. Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort: Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Additional Information All your information will be kept confidential according to EEO guidelines.

Night Auditor - Missouri Athletic Club - Downtown Join a great team of individuals at the Missouri Athletic Club in Downtown Saint Louis, one of the top private clubs in the United States. The MAC has been thriving since 1903 and remains committed to the vision of the original founders: "to be the premier athletic, social and dining club for business, professional and civic leaders and their families in the Saint Louis area." We are currently seeking a customer focused, part time Night Auditor. Night Auditor Responsibilities * Greets members and guests in a warm and professional manner. * Assists with guest luggage and coat check. * Coordinates with other departments to satisfy guest requests. * Provides detailed information about Club facilities and local area. * Notifies Housekeeping of all special requests, late checkouts, and room changes. * Answers telephone calls and inquiries in a friendly, professional manner. * Accurately maintains and balances cash bank. * Other duties as assigned. Night Auditor Qualifications * Excellent communication skills - oral and written. * Excellent guest service skills. * Ability to stand for an eight hour shift. * Ability to work a flexible schedule including overnight. * Previous audit and front desk experience preferred.

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Job Title: Guest Service Agent Division: Front Office Supervision Exercised: NONE Supervision Received: Front Office Supervisor and Front Office Manager JOB SUMMARY Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. JOB DUTIES • Maintain complete knowledge at all times of: • All hotel features, services, hours of operation. • All room types, numbers, layout, decor, appointments and location. • All room rates, special packages and promotions. • Daily house count and expected arrivals/departures. • Room availability status for any given day • Scheduled daily group activities. • Maintain complete knowledge and comply with all hotel and departmental policies and procedures. • Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. • Meet with supervisor to review daily assignments and priorities. • Meet with departing Front Desk Agent to review business status and follow up items. • Access all function of computer system according to established procedures and standards. • Set up work station with necessary supplies; maintain cleanliness throughout shift. • Answer department telephone within three rings, using correct greeting and telephone etiquette. • Promote positive guest relations to all individuals approaching the Front Desk. • Accommodate all requests for information in a congenial manner. • Process all guest check ins according to established hotel requirements: • Confirm reservation in system and review all noted information • For guests without a reservation, sell a room type as agreed upon • Register guest in computer and generate a registration card • Verify registration card information with guest, obtain back up information for guest credit or payment method and input into system; collect cash when designated • Assign guest room • Advise guest of any messages, mail, faxes, etc. received for them • Inform guest of room safe and mini bar key and room key procedures • Issue parking passes validate valet parking tickets and enter information in computer • Communicate services and amenities included in packages to guests on packages • Obtain proper identification for tax exempt guests and attach form to registration card • Obtain guest signature for designated paperwork • Obtain Bell Person to escort guest and transport their luggage to the room. • Maintain guest history files on all guests. • Communicate VIP arrivals to designated personnel for escort and delivery of amenities. • Set up accurate accounts for each guest checking in according to their requirements (sharing, separate room, tax, incidentals) • File registration cards and vouchers in bucket by room number. • Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests. • Accommodate room changes expediently. • Handle guest complaints according to the six step procedures, ensuring guest satisfaction. • Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 20 minutes to ensure completion and guest satisfaction. • Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals. • Offer detailed information on the voice mail system to callers and guests wishing to leave message. • Accept and record wakeup call requests; deliver to PBX. • Issue safe deposit boxes to guests and ensure security of keys. • Distribute all guest and department mail. • Monitor, send and distribute guest faxes. • Document and confirm reservations and cancellations. • Block rooms in the computer and follow through on designated requirements. • Pre-register designated guests and prepare key packets. • Communicate pertinent guest information to designated departments/personnel (special requests, amenity delivery). • Generate, print and distribute daily and weekly reports. • Resolve discrepancies on the room status report with Housekeeping. • Match the bucket check to in house guest ledger report; report discrepancies to manager. • Process all check outs according to established hotel requirements. • Resolve any late charges • Present folio to guest and resolve any disputed charges • Settle guest accounts following Accounting procedures • Retrieve guest room key from guest • Request guest comments on their stay • Process express check outs throughout the shift. • Handle requests for late check outs according to established hotel procedures. • Conduct group check ins and outs according to established hotel procedures. • Assist all departments and executives in obtaining appropriate information regarding groups, inventory and guest information. • File guest room keys and ensure the safe keeping of keys at the Front Desk. • Adhere to all cashiering procedures: • Process adjustment vouchers, paid outs, correction vouchers, miscellaneous charges. • Make change for guests • Cash guests' personal checks/travelers checks. • Post charges • Settle room accounts • Run closing reports • Count bank at end of shift • Complete designated cashier reports • Balance receipts • Drop receipts • Secure bank • Legibly document pertinent information in the log book MINIMUM REQUIREMENTS • Minimum 18 years of age • US work authorization required • High school graduate or equivalent • Minimum six (6) months experience as a Guest Service Agent in a hotel/resort (or comparable in other customer focused industry) • Minimum six (6) months cash handling experience required • Able to effectively communicate in English, in both written and verbal form • Must be able to clearly communicate in English with guests, visitors, management and coworkers to their understanding, both in person and by telephone. • Must be able to provide legible communication and directions • Must be able to compute accurate mathematical calculations • Ability to input and access data in computer. • Ability to understand guest inquiries and provide responses. • Ability to promote positive relations with all individuals who approach the Front Desk • Ability to focus on guests' needs, remaining calm and courteous • Ability to think clearly, quickly and make concise decisions • Ability to prioritize, organize and follow up • Ability to work well under pressure of constant frequent arrivals and departures • Ability to focus attention on details • Ability to maintain confidentiality of all guests and hotel information • Ability to ensure security of guest room access • Ability to remain stationary at assigned post for extended periods of time • Must meet grooming standards • Ability to work cohesively with other departments and coworkers as part of a team • Willingness to work varied shifts, including weekends and holidays EOE/M/F/Vet/Disabled HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

GUEST SERVICES COORDINATOR Job Responsibilities: * Maintain an exemplary level of customer service at all times. * Assist with matchday and special event set up, including Area Manager paperwork, equipment preparation and facility set up. * Assist with overseeing special events and CITY2 matches. * Oversee and manage staff uniform inventory. * Manage lost and found. * Assist with guest email inquiries. * Assist Guest Services Manager with scheduling process. * Act as 4th managerial touchpoint for Guest Experience staff on matchdays. * Assist Guest Service Department with hiring and training of new employees. * Assist with policy and procedure development and compliance. * Other duties as assigned by Guest Services Director/Managers. Qualifications and skills: * Proficiency in Microsoft Office applications required. * Professional demeanor and positive outlook. * Excellent interpersonal skills, general writing skills, and verbal communication skills. * Exceptional organizational and time management skills. * Solid customer service skills. * Desire to learn and grow professionally in the sports industry. * Ability to work nights, weekends and holidays as scheduled. St Louis CITY SC is building a team that is passionate about their work, the success of our club and the growth and revitalization of our region. We desire individuals who hold themselves and others accountable and are driven by setting new standards for fan engagement. TKFC LC is an equal opportunity employer, and all qualified candidates/applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Treasury Management Services Representative I Location: St. Peters, MO Job Id: 4264 # of Openings: 0 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to: Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs. Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards. Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services. Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies. Complete the training and onboarding process for new products and services to new or existing clients. Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc. Facilitate new account opening and service addition documentation when necessary. Acts as a liaison between the customer, and the operational team, as well as the relationship manager. Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching. Identify and escalate system problems/errors when necessary. Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements. Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally. Completes various validation and maintenance when call volumes are low. Completed required training associated with job function. Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions. Qualifications Education/Experience: Associates Degree or equivalent customer service, call center or banking experience. 1+ years Call center and/or banking experience desired. Previous experience with treasury management a plus but not required Skills: Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner Excels at computer and Internet skills Excellent verbal and written communication skills Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner Pay Range: $17.74 - $22.18 per hour Apply for this Position