Guest service representative jobs in Harlingen, TX

Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Michael De Los Santos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.

Benefits: Bonus based on performance Employee discounts Flexible schedule The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: · Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience. · Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise. · Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration. · Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected. · Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces. · Replenishes retail merchandise and cake display case to ensure a strong visual presentation. · Assists the Crafter in preparing cake decorations and packaging supplies as needed. · Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. · Maintains a consistent work attendance and punctuality record. Core Values and Competencies: · Servant's Heart o Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. o Keeps the good of the team or guest ahead of personal interests or gain. o Displays humility and empathy in interactions with others. · Spirit of a Champion o Demonstrates pride in responsibilities, an intense drive and a passion to succeed. o Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. o Operates with a strong sense of urgency and adheres to NbC brand standards. · Genuine Connections o Projects warmth, enthusiasm and optimism that attracts others. o Builds positive, productive relationships with all team members. o Listens actively and communicates openly, clearly and respectfully. Compensation: $9.00 - $10.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Part-time Description Responsibilities include but are not limited to: · Acknowledge members when entering and leaving the gym. · Answer questions and address member concerns · Answer incoming calls and redirect them as necessary. · Perform Cleaning Duties · Make outbound calls to drive in business. · Monitor Inventory on drinks, apparel, etc. · Keep front desk clean and presentable with all necessary material. Requirements Requirements: · Must be available between 7pm-12am on Weekdays · Must be available to end shift after midnight to perform cleaning duties · Must be available weekends · Have excellent communication skills · Good organization abilities · Have problem-solving skills · Top Notch Customer Service Skills · Knowledge of gym equipment · Must be 18 & older

Job Description Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Benefits Annual Base Salary + Bonus Opportunities Paid Holidays Weekly Bonus Competitions Paid Time Off (PTO) Weekends Off Holidays Off Career Development & Growth Daily Hands on Training Mentorship with Established Agent Top Service Earners at our agency make $70k+Annually Career Development & Growth Tuition Reimbursement Dental Insurance Vision Insurance Competitive Base and Commissions Health Insurance Responsibilities Answer incoming phone calls. Maintain client relationships with follow up phone calls. Customer service and billing Initializing claim process Scheduling annual review of customer portfolios Cross selling current book of business Requirements Fluent in English and Spanish A Property & Casualty license is preferred but will train good individual. Maintain an upbeat, positive and enthusiastic attitude daily Professional phone etiquette. Build and maintain qualified customer relationships Willingness to learn and be coachable Basic computer skills, proficient in Microsoft Word, Excel, and various windows application

We are seeking a Budget Harlingen Customer Service Representative (CSR) to join our team. The primary responsibilities of this role include assisting customers with vehicle rentals, managing paperwork, addressing customer inquiries, and providing exceptional service to ensure customer satisfaction. **Qualifications:** - High school diploma or equivalent - Prior experience in customer service roles - Strong communication and interpersonal skills - Attention to detail and ability to multitask - Basic computer skills - Must be at least 21 years of age - Must have a valid driver's license for at least 3 consecutive years - Must have or be able to obtain a Texas driver's license - Must have a clean driving record **Responsibilities:** - Assist customers with the vehicle rental process - Manage rental paperwork and documentation - Address customer questions and concerns in a professional manner - Coordinate vehicle maintenance and cleaning schedules - Ensure a smooth and efficient vehicle rental experience for customers

Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions: Offer a consultative approach to meeting customer demands. Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date. Coordinate internally and externally to place orders for each customer to meet customer needs Follow-up to ensure the customers' requests and overall safety needs are satisfied Essential Responsibilities, includes but are not limited to Develops and maintains a functional knowledge of Company products and services Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner. Direct interaction and first point of contact with customers Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers Answer incoming phone calls Address customer needs and process Quotes and Orders promptly Expedite all Distribution open Sales Orders Assist in covering breaks, lunches, and vacations for the receptionist as needed Keep updated client information Build relationships with customers and meet their needs in a timely manner Practice courtesy in all dealings with co-workers and managers Perform all other duties as assigned by the Customer Service Supervisor SAFER Competencies Sincere and Committed to Customer Service & Safety Accurate and Productive to Support Quality Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance Empowered to support engaged growth by ensuring team collaboration, development and motivation Ready & Urgent Subject Matter Leader Qualifications Minimum High School Diploma required. Associates degree or higher preferred Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry. 2+years in industrial outside sales preferred. Proficient in the use of Microsoft Office (Word, Excel and Outlook) Two plus years ERP experience required. Knowledge of NAVISION a plus Inside Sales/Customer Service experience within the safety industry highly preferred Experience selling mill supply/metal tools preferred. Strong computer skills and understanding of spreadsheets Self-motivated and comfortable working with little to no direction Excellent interpersonal communication skills Willingness to travel a must. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed. Equal Opportunity Employment We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability. E-Verify This Employer participates in E-Verify.

Job Description Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions: Offer a consultative approach to meeting customer demands. Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date. Coordinate internally and externally to place orders for each customer to meet customer needs Follow-up to ensure the customers' requests and overall safety needs are satisfied Essential Responsibilities, includes but are not limited to Develops and maintains a functional knowledge of Company products and services Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner. Direct interaction and first point of contact with customers Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers Answer incoming phone calls Address customer needs and process Quotes and Orders promptly Expedite all Distribution open Sales Orders Assist in covering breaks, lunches, and vacations for the receptionist as needed Keep updated client information Build relationships with customers and meet their needs in a timely manner Practice courtesy in all dealings with co-workers and managers Perform all other duties as assigned by the Customer Service Supervisor SAFER Competencies Sincere and Committed to Customer Service & Safety Accurate and Productive to Support Quality Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance Empowered to support engaged growth by ensuring team collaboration, development and motivation Ready & Urgent Subject Matter Leader Qualifications Minimum High School Diploma required. Associates degree or higher preferred Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry. 2+years in industrial outside sales preferred. Proficient in the use of Microsoft Office (Word, Excel and Outlook) Two plus years ERP experience required. Knowledge of NAVISION a plus Inside Sales/Customer Service experience within the safety industry highly preferred Experience selling mill supply/metal tools preferred. Strong computer skills and understanding of spreadsheets Self-motivated and comfortable working with little to no direction Excellent interpersonal communication skills Willingness to travel a must. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed. Equal Opportunity Employment We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability. E-Verify This Employer participates in E-Verify. Powered by JazzHR ZJcHUtBG5q

Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own! We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you. Responsibilities: Greet customers in-person and over the phone with professionalism and a smile Schedule appointments Act as a liaison between customers and service advisors Check up on customers in the showroom Help keep the lobby, organized, and welcoming Requirements: Bilingual in Spanish Strong communication and interpersonal skills Prior experience in customer service (auto industry is a plus) Comfortable with computers, scheduling software, and multitasking Education/Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!

We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Manage large amounts of incoming calls Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to work at least 15 hours minimum per week Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills This position is currently only open for individuals authorized to work in the United States.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Training & development RROLE DESCRIPTION: As aCustomer Service Representative - State Farm Agent Team Member for Adolfo Torres - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brands public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers experience, and strategically position our agency whether on social media or at community events! While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency. RESPONSIBILITIES: Make outbound calls to prospective customers to promote State Farm insurance products and services. Identify and qualify leads for agents by gathering relevant customer information. Stay informed about the various insurance products and services offered by State Farm. Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents. Provide initial information to potential customers and answer basic questions about insurance options. Maintain and update a database of prospects and customer interactions. Ensure all communications adhere to State Farm guidelines and compliance standards. Prepare regular reports on call activity, lead generation, and appointment scheduling. QUALIFICATIONS: Previous telemarketing or sales experience, preferably in the insurance industry. Communication and persuasion skills; proficiency in using CRM software. Basic understanding of insurance products or a willingness to learn. Ability to handle rejection and remain motivated. Organizational skills to manage and track multiple leads. Professional and courteous telephone manner. Focus on achieving targets and contributing to the agencys growth.

Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tito Resendez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 4001 N Cage Blvd, Pharr, TX 78577 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 4001 North Cage Primary Location: US-TX-Pharr Employer: Penske Truck Leasing Co., L.P. Req ID: 2329931

We are seeking a dedicated and customer-focused individual to join our team at Border Animal Hospital as a Client Service Representative. In this role, you will be the first point of contact for our customers and play a crucial role in providing exceptional service. Responsibilities: Client Interaction and Communication: Greet clients warmly and professionally, creating a welcoming and comforting atmosphere. Schedule appointments, surgeries, and procedures, ensuring optimal utilization of veterinary staff and resources. Answer phone calls, address client inquiries, and provide information about our services and policies. Check-In and Check-Out Procedures: Efficiently manage client check-ins, verifying patient information, updating records, and obtaining necessary paperwork. Process payments accurately and provide clients with detailed invoices and receipts. Coordinate smooth check-out processes, including scheduling follow-up appointments and providing post-operative care instructions. Administrative Tasks and Record Keeping: Maintain accurate electronic and paper records, including patient files, appointment logs, and client communication. Handle administrative tasks such as filing, faxing, scanning, and data entry. Manage and update client information in the practice management software. Client Education and Support: Provide basic information about preventive care, vaccinations, and medications. Assist clients with completing forms, explaining treatment plans, and addressing concerns. Team Collaboration: Collaborate effectively with veterinarians, veterinary technicians, and support staff to ensure smooth patient flow and excellent client service. Assist in coordinating appointments, procedures, and special requests. The Client Service Representative is much more than just a receptionist. Our CSRs provide the first impression of the hospital to clients and patients. They must be warm, friendly, professional, helpful, knowledgeable, and capable of handling many tasks at once with many interruptions. This role requires an individual with knowledge of the veterinary world, critical thinking, and schedule maintenance. Individuals with a friendly and outgoing demeanor is necessary. Qualifications: Excellent interpersonal and customer service skills, with a friendly and professional demeanor. Strong communication skills, both verbal and written, for effective client interaction and team collaboration. Ability to multitask and handle a fast-paced environment with attention to detail. Proficiency in using computer software, including practice management systems and Microsoft Office. Organizational skills to manage appointments, records, and administrative tasks. Empathy and patience when dealing with clients who may be anxious or stressed about their pets' well-being. Previous experience in customer service or reception, preferably in a veterinary or healthcare setting, is a plus. Benefits: $11-$13 to commensurate with experience. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Paid Holidays Short Term & Long Term Disability Training & Development Tuition assistance Uniform allowance Discounted healthcare for personal pets Veterinary Innovative Partners (VIP) is a network of veterinarian-owned-and-operated hospitals across twelve states. VIP is guided by a mission to provide veterinarians and their teams with all the resources, mentorship, and autonomy they need to thrive personally and professionally while giving pets the best possible care. Join the VIP family, where our team members are our top priority to ensure best-in-class personalized care, ownership and accountability, trust, and an exceptional work environment Stay connected with VIP! Follow Veterinary Innovative Partners on LinkedIn for the latest career opportunities, team stories, and behind-the-scenes looks at life in our hospitals.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Steps from the vibrant Condado district and the clear waters of its famed beach, the newly-built hotel features 233 rooms and suites boasting ocean views and a modern design influenced by Spanish and European décor. Guests will also enjoy the sprawling rooftop bar and pool offering unique programming. Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities * Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. * Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. * Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. * Review Front Office log and Trace File daily. * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. * Follow all cash handling and credit policies. * Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. * Be familiar with hospitality terminology. * Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a friendly, efficient and courteous manner. * Use proper two-way radio etiquette at all times when communicating with other employees. * Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. * Be able to complete a bucket check, room rate verification report, and housekeeping report. * Balance and prepare individual paperwork for closing of shift according to hotel standards. * Maintain and market promotions and guest programs. * Maintain a clean work area. * Assist guests with safe deposit boxes. Qualifications * College course work in related field helpful. * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience preferred. * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly routine, but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services. Job Responsibilities Identify, evaluate and prioritize caller needs, questions and concerns. Formulate plans of resolution and respond appropriately and efficiently. Maintain and restore customer satisfaction and partner with other teams as needed. Perform problem analysis, problem determination and recommended resolutions to the callers. In accordance with standard protocol. Proactively educate caller on program benefits. Meet or exceed established call center metrics, attendance standards and quality levels. Use computer tools to accurately process and document information. Develop rapport with callers and appropriately adjust communication style. Provide accurate information about ServiceMaster programs and services. Escalate issues internally and follow up on escalated issues. Job Requirements High School Diploma Prior experience in a customer service related field preferred. Great communication skills Must be able to multi-task General working knowledge of Microsoft Word & Outlook Computer keyboard proficiency and internet navigation skills required Have the ability to work effectively with others in a team environment Ability to thrive in a fast-growing always changing environment Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Weslaco, Texas. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: * Greet customers enthusiastically in person and on the phone. * Act as the property liaison and provide guests and residents with information, responding to questions regarding the community in person. * Receive payments for reservations. * Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Escalate complaints to management for instruction. * Ensure customer satisfaction. Experience & skills you need: * High school diploma or equivalent experience. * 1+ years of experience in customer service with exceptional customer service skills. * Strong organizational skills and meticulous attention to detail. * Computer literacy and the ability to learn new systems. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. * Training class begins February 6, 2026 * Must be bilingual (English and Spanish) * Must have the availability to work a variety of shifts including late night/ overnight Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST * Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service * Representing a Fortune 100 company and being the voice of Spectrum * Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more * Resolving mobile customer inquiries while creating best-in-class customer experiences * Working independently in an open, friendly environment while collaborating with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education: High school diploma or equivalent * Schedule: Ability to work a variety of schedules including nights, weekends, and holidays * Language: Bilingual in English/Spanish Preferred Qualifications * Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication, organization, time management, multi-tasking, customer service * Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient COP143 2025-66352 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

Call Center Customer Service Representative/Operator screens income calls regarding general information, eye medical procedures, cost and financing. Customer Service Representative provides service information, resolves customer complaints, offers solutions, and follows up to ensure customer satisfaction. Responsible for Scheduling and updating appointments, and updates demographic information during and after a call. Ensures that the image of Shah Eye Center is represented with utmost professionalism. Work Experience Requirements · Minimum of one year customer service experience · Excellent telephone communication skills · Ability to multi-task: answer calls, document and summarize details, while speaking to callers · Organizational skills and attention to detail · Knowledge of medical terminology · Bilingual (English/Spanish) Job Responsibilities and Duties At all times, employee is responsible for: 1. Protecting the physician's license; 2. Maintaining confidential any and all information accessible while performing job duties; 3. Staying in compliance with Medicare, Medicaid, OSHA, HIPAA, OIG, and any other legal and/or contractual obligations. Duties of the Job: · Screen incoming calls providing prospective patients with relevant information including but not limited to: medical procedures, cost and financing, general practice information. · Uses customer service skills when dealing with patients over the phone · Routes calls or takes messages. · Ensures that all demographic information is correct and that all insurance information is collected. · Schedules/Reschedules appointments for patients using Medinformatix Software. · Phone Tree calls patient to remind them of appointment 1 day prior to service. · Contacts/Verifies missed appointments/yearly's for follow up. If unable to reach client, sends a Reminder Notification Card. · Check company voicemail and return phone calls. · Update board with daily patient count for easy glance of current numbers per doctor/location. · Verify Fax Folder; distribute into designated folders and import any information needed into patient's chart. · Assist with new hire training for Call Center. · Phones are not to ring more than 3 times. · Other duties as assigned.