Guest service representative jobs in Olympia, WA - 644 jobs

A GREAT PLACE TO WORK AND BANK Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams! If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5-star Bank in Washington State by Bauer Financial, an independent bank rating firm. POSITION SUMMARY: Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team member. Responsible for cash drawer and vault operations, ATM and cash recycler operations, and daily proof and cash balancing. Consistently refers customers when appropriate sales opportunities present themselves and meets referral goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Must adhere to the Core Values of 1st Security Bank and demonstrate dependability and reliability in all aspects of the position Must understand and adhere to the Bank's Customer Service Protocols when greeting, meeting and interacting with customers Must follow cash handling procedures and be effective and proficient in counting cash and making deposits for customers Takes ownership of the customer experience by being present and willing to help Helps achieve monthly branch goals and achieves referral goals to add value to our customers or prospective customers Participates in customer calls for such tasks as CD maturity notifications, birthday greetings, marketing or call campaigns or other lists provided by management. Required to be fully knowledgeable and skilled in the areas of teller, vault, and safe deposit Processes monetary transactions and balances cashbox daily Receives and processes name and address changes and other account maintenance, as necessary Researches and resolves customer complaints when necessary and assists other employees and departments whenever possible Must know the features and benefits of 1st Security's products and services Must be able to multi-task and prioritize Participates in branch operational and audit activities as assigned Follows appropriate steps to ensure branch security Adheres to 1st Security Bank policies and procedures Supports management decisions and goals in a positive, professional manner and represents the bank with a high level of integrity Travels to assigned 1st Security Bank locations as business needs require Performs other duties as assigned BENEFITS AND PERKS Full medical, dental, and vision coverage for individual or family plan. Life insurance. Long- and short-term disability insurance. 401K matching program. Paid sick and vacation time. OUR CORE VALUES Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers. Ethical - fair, honest and act with integrity. Lead by Example - maintain a positive attitude, show respect for others, and have some fun! Accountable - we take our responsibilities seriously and we meet our commitments with urgency. Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank. Embrace Dreams - we encourage each other to reach for our dreams. Diversity - we celebrate diversity and support equality for all. Community Oriented - we actively support our communities and the Bank's CRA initiatives. Open and Honest Communication - always professional, responsive, and timely. EDUCATION and/or EXPERIENCE High school diploma or equivalent and at least one year experience within a financial institution. Requires a basic knowledge of all applicable regulations that pertain to this position Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures and related programs Must be bondable COMPUTER SKILLS To perform this job successfully, an individual should be proficient in Microsoft Office Products and other Database software. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will operate in a general office environment, using office equipment such as a phone, computer, adding machine and currency/coin counters The employee must be able to stand for extended periods of time and bend, reach and squat occasionally when accessing safety deposit boxes, storage or supplies. As part of the daily work demands, occasional lifting and moving of objects up to 25 pound is required. The noise level in the work environment is usually quiet to moderate, as compared to a private office, with light foot traffic and office equipment. The employee must be willing and able to interact frequently with the general public. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the job Customer Service Specialist Job Title Customer Service Specialist (Order Entry & Payment Processing) - Contract-to-Hire 6 months Company Renton-based manufacturer Schedule Monday-Friday, 8:00am-5:00pm (flexibility within ~1 hour) Employment Type 6-month contract-to-hire (long-term opportunity) Pay $55,000-$60,000/year (approx. $26.50-$29.00/hr) Overview Were hiring a Customer Service Specialist to support a small, collaborative team (8-10 people). This role is primarily email/inbox management, order/data entry, and basic payment processing, with light phone coverage. Youll work mainly in Microsoft Outlook/Teams, and youll learn an older ERP System (Epicor 10) on the job. Responsibilities Daily order processing and accurate entry of orders/purchase orders in the ERP Manage a shared Outlook inbox: respond to product/order/payment inquiries and keep the inbox cleared/organized Provide order confirmations, tracking updates, stock/ETA responses, and route requests internally as needed Basic payment processing (credit card payments via payment link or by phone) Light phone support (answer basic questions and transfer to the right internal contact; not a sales role) Support simple reporting/admin tasks (basic Excel reports, internal coordination) What Theyre Looking For (Top 3) Personable team fit (small team, customer-first mindset) Strong attention to detail (order entry / purchase order data accuracy) Solid office admin skills (Outlook/Teams-heavy workflow, organization, follow-through) Required Qualifications Experience in customer service plus order processing / data entry Experience handling payments (credit card processing / payment links / invoices) Strong written communication (email-first role) and comfort multitasking Proficiency with Outlook/Teams and basic Excel/Word Customer.specialist.role Marcobe Preferred Experience with ERP software (Epicor a plus; not required) Manufacturing/distribution/customer support background Conversion Benefits (once hired full-time) Upon conversion to full-time, the client offers a competitive benefits package including: Customer.specialist.role Marcobe Medical, dental, and vision 401(k) with company match 20 days PTO annually + holidays Ongoing training and development

Customer Service Representative. Northwest Sales Seattle, WA The Customer Service Representative provides effective customer service for all internal and external customers. Responsible for communicating with customers via phone, email, fax, etc. P Customer Service, Operations Supervisor, Sales Representative, Service, Microsoft, Manufacturing, Retail, Customer

You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes. As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers. Duties Work cooperatively in team environment Greet and assist customers with selections and follow-through on their orders Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures Answer phone inquiries including over the phone orders Assist with stock checks, pricing, freight quotes and processing orders Process P/O's and receivings for product lines Develop basic understanding of design and color Resolve customer service issues Multitask and prioritize work through effective time management Maintain a neat and organized workspace Work within the framework of the company's defined policies, procedures, goals, and directives. Any other duties required of the position Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to: Gain knowledge of all current and new product lines Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol Comply with all safety policies and protocols Minimum Qualifications High School Degree or equivalent Excellent email and computer skills Positive attitude Excellent and professional phone skills Excellent verbal English communication skills Detail-oriented Self-motivated and proactive'willing to take the extra step! Demonstrate integrity, professionalism, and perseverance Possess a flexible work schedule Ability to lift up to 65 lbs. Prior customer service experience is a plus Bi-lingual in Spanish a plus Company Overview In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States. Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships. Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: *****************************************

City, State:Seattle, Washington Title: Guest Service Agent FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $22.00 / hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones or switchboards. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule , including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-13 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

This posting is for the 2025-26 school year. SUBSTITUTE POSITIONS ARE ON-CALL, AT-WILL POSITIONS WITH NO GUARANTEE OF HOURS OR WORK. Clover Park School District is considering qualified applicants to serve as Guest Teachers for regular and special education classroom teachers. Guest Teachers play a vital role in ensuring that student learning continues smoothly in the absence of the regular classroom teacher. * Certificated Substitute Pay Rates $200/day or $100/half-day $210/day Upon completion of CPSD Guest Teacher training, substitute is eligible to receive $225/day substitutes that have retired from the Clover Park School District MINIMUM QUALIFICATIONS: * Valid Washington State Teaching certificate * Ability and desire to work on a constant basis - minimum 1 time a month * Ability to develop and maintain effective classroom management * Ability to successfully employ effective teaching methods * Desire and ability to work and communicate effectively with staff, students and parents from diverse cultural backgrounds. * Ability to be flexible and adaptable, as assignments may change on short notice and may require coverage in various classrooms or grade levels throughout the day. ESSENTIAL FUNCTIONS: * Provide instruction and classroom management in the absence of the regular teacher * Follow lesson plans and maintain a positive, supportive learning environment * Communicate professionally with staff and students * Ensure student safety and engagement throughout the day Application Process This Substitute position is screened and hired by the Substitute Services Office. Applicants selected for this position will be contacted by Substitute Services via email with next steps. * Next Steps include: Completion of Onboarding documents Completion of online employment informational videos Fingerprinting Presentation of Valid Identification as required by the I9 Form * Other steps may be required. Once applicant completes the steps listed above, an in-person Substitute New Hire Orientation will be scheduled. Disclaimer: Substitute positions are considered "at-will" meaning either party can end the relationship at any time; nothing in the offer of substitute employment, employee manual, substitute manual or other employment documents, or other oral communications shall be deemed to create an employment contract or to modify the at-will relationship; no person other than the Superintendent of the District, has the authority to bind the District to an employment contract or an agreement to modify the at-will employment. CONDITIONS OF EMPLOYMENT Employment with Clover Park School District is conditional pending completion of a Washington State Patrol and Federal Bureau of Investigation fingerprint background check as required by RCW28A.400.303. (NOTE: All associated background check fees are the employee's responsibility.) The fingerprint scan must be completed prior to the first day of employment. Insurance Benefits Employees who are anticipated to work 630 hours during the school year (September 1 through August 31) are eligible for medical, dental, vision, long term disability and basic life insurance benefits. Clover Park Public Schools benefits are administered by the Washington State Healthcare Authority under the School Employees Benefits Board (SEBB). Click on the link ***************************************************************** for information on available benefit options. Retirement and Deferred Compensation Eligible employees are required to be a member of the Washington State Department of Retirement Systems Plan. For eligibility information, check on the link to the Department of Retirement Systems' web site. Employees also have the ability to participate in tax deferred 403(b) and 457 Deferred Compensation Plans (DCP). These are supplemental retirement savings programs that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Clink on the link ******************************** for information on 457 plan (DCP) with the Department of Retirement Systems. To enroll in an eligible 403(b) plan, employees must consult with their own financial planner that is an approved vendor. Equal Opportunity Employer Clover Park School District does not discriminate in any programs or activities on the basis of sex, race, ethnicity, creed, religion, color, national origin, immigration or citizenship status, age, honorably discharged veteran or military status, sexual orientation, gender expression, gender identity, homelessness, the presence of any sensory, mental, or physical disability, neurodivergence, the use of a trained dog guide or service animal by a person with a disability, or marital status. The District provides equal access to the Boy Scouts and other designated youth groups. Address questions and complaints of alleged discrimination to the following individuals at Clover Park School District, 10903 Gravelly Lake Dr. SW, Lakewood, Washington 98499-1341: Civil Rights Compliance Coordinator and Title IX Coordinator, Greg Davis, Executive Director of Compliance and Student Services, **************, ***************************; Section 504/ADA Coordinator, Jennifer Herbold, Executive Director of Special Education, **************, **************************. Title IX inquiries may also be directed to the U.S. Department of Education, Office for Civil Rights (OCR), ********************** Information about the nondiscrimination and sex-based discrimination policies and grievance procedures, and how to report a concern or complaint, is available at ***************************** OSPI required language per RCW 28A.300.286 is available at *********************************

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Interviews will only take place during the Hiring Fair on February 10, 2026 at Climate Pledge Arena. RSVP here. About Us: Climate Pledge Arena is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World's Fair. Sitting at the base of the Space Needle on the Seattle Center campus, the arena is home to the NHL's Seattle Kraken, WNBA's Seattle Storm, and the world's biggest performers of live music and events. Since opening in October 2021, we have hosted over 400 public events and welcomed over 4 million guests. The arena has been awarded Sports Business Journal's Sports Facility of the Year and Pollstar's best new concert venue and is consistently ranked within Pollstar's top 10 for top grossing arenas worldwide. Seattle Arena Company, a division of Oak View Group (OVG), privately developed and now operates Climate Pledge Arena. OVG based in Denver, Colorado is a global leader in facility development, management, hospitality, and sales. Climate Pledge Arena is named after The Climate Pledge, an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040. We have one of the most progressive sustainability programs of any arena our size, including being the first and only arena in the world to achieve the International Future Living Institute's first Zero Carbon Certification. Position Summary: Our Guest Services team will be essential in creating a safe and memorable experience for all guests at Climate Pledge Arena. This role requires a positive attitude, as well as a team-driven and proactive mindset. Each member of this team is responsible for providing an exceptional level of service to our guests at all Arena events, including 41 Seattle Kraken home games, 18 regular season Seattle Storm games, 75 major music/entertainment events, and 25 miscellaneous events each year. Positions for Guest Services Representatives may include but are not limited to: Greeters, Ticket Scanners, Seating Ushers, Guest Services Booths, Elevator Operators. A Guest Services Representative may be assigned or reassigned to any of these positions or duties on an event-by-event basis. Essential Duties & Responsibilities: Proactively welcome guests and assist with questions and requests Identify opportunities to create memorable experiences for guests Perform thorough ticket checks and scans to ensure valid access into the arena and other ticketed areas Manage lines and provide directions to ticketed seats and other arena locations Respond to and/or escalate guest complaints, concerns, and compliments Assist guests with disabilities with reasonable requests for accommodations, including but not limited to wheelchair escort services Maintain clear portals, aisles, and access paths for guests, staff, and emergency services Effectively communicate safety and security measures throughout the arena Perform other duties and responsibilities as assigned Required Experience & Qualifications: 75% event availability commitment for September through April and 65% event availability commitment for May through August, event requirement is subject to change with notice Demonstrated ability to follow instructions and work in a fast-paced environment Must have strong verbal and written communication skills Must be 18 years of age or older Preferred Experience & Qualifications: Previous experience in a customer service-based industry Previous experience within a sports, entertainment, or related field Working Conditions: This role is represented by Teamsters 117 and membership is required upon onboarding. Must be able to work a flexible schedule inclusive of weekends, nights and holidays required Frequent bending, lifting 15-20 pounds, exposure to multiple external elements, extensive walking through the building Standing for long periods of time Compensation: In accordance with the Washington State Equal Pay and Opportunity Act, the expected base pay range for this position is $25.31 per hour. Actual base pay will depend on employee's experience and other job-related factors permitted by law. This role is part-time, non-exempt and eligible for overtime pay Benefits & Perks: Company-wide recognition program Company-paid Orca transit card Discounts at the Kraken Team Store on designated shopping nights Complimentary parking Employee Meal Perks Our Commitment to Diversity, Equity, and Inclusion in Hiring: Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don't meet every job requirement listed-or if you haven't worked in the industry or are still learning about the industry-we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better' and we recognize diversity, equity and inclusion as a critical business strategy. If you'd like to request an accommodation in the application or interview process, please let us know by emailing: [email protected]. Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Description JOB DESCRIPTION Job Title: Guest Service Representative Department: Ballpark Operations Reports To: Zone Supervisor Status: Event Staff, Seasonal, Non-Exempt Primary Objective: You will be one of the first friendly faces to proactively welcome guests to the ballpark. Guest Service Representatives are responsible for contributing to and creating exceptional experiences for all guests by providing courteous, friendly, and knowledgeable service. You will be supporting different areas of the ballpark including, but not limited to, the seating bowl, vertical transportation, public concourses, and entry gates. Essential Functions: Must be available to work at least sixty percent (60%) of all baseball and large non-baseball events which includes weekdays, weekends and holidays. Deliver prompt, friendly, and courteous guest service in accordance with Mariners Way standards, providing guests with an exceptional game and event experience. Greet guests with a positive, professional, and helpful demeanor upon their arrival and departure from the ballpark. Offer assistance to our guests, including providing directions, game schedules, public transportation and other information as necessary. Escort guests with accessibility needs utilizing stadium wheelchairs throughout T-Mobile Park and the Mariners Garage. Assist with escalated ticketing issues in partnership with the Ticketing Team and resolve such issues if possible or redirect guests to Ticket Help Representatives as necessary. Promote and help operate Guest Experience Programs and services, including Designated Driver, lost and found, the Sensory Room and related services, Nursing Room locations, stroller valet, First Game Certificates, and other services as determined. Closely review guests' tickets for valid date and seat/suite location; clearly communicate directions to guests, assist them in identifying their seats, and provide instructions for navigating the facility via stairs, escalators, elevators, and/or ramps. Monitor assigned area at all times; remain alert for injuries that may occur in the ballpark environment (e.g. those resulting from a foul ball, a home run ball, a slip and fall, etc.). Clearly communicate - the location of and other relevant information pertaining to unruly or intoxicated guests, situations requiring medical attention, or situations requiring clean-up to the appropriate department via communication device and/or radio. Recognize and resolve guest concerns or issues, escalating guests to the Captain or Guest Experience MOD as needed. Ensure walkways and aisles are always accessible by effectively communicating the obligation to keep passageways clear to guests or vendors who may be impeding access. Assist Event Operations with organization and distribution of promotional items at gates and select areas throughout the ballpark as needed. Proactively monitor guest behavior and report Fan Code of Conduct issues. Respond to Fan Text Hotline dispatch calls as needed. Care for our ballpark by reporting security, safety, and housekeeping issues via appropriate communication channels, including but not limited to portable devices. In the event of an emergency, redirect guests from elevators and escalators to ramps and stairwells. Share and express thoughts in a clear and effective manner through verbal and written communication skills. Exhibit effective listening skills and build positive relationships with all team members, vendors, and guests. Engage in diplomatic, tactful, and professional communication at all forms times. Understand and support the team and promptly volunteer to assist others. Maintain a positive attitude in all interpersonal interactions and demonstrate a willingness to achieve common goals. Effectively work with other Team Members to cooperatively solve problems. Consistently engage in respectful workplace behavior. Take personal responsibility for getting things done in a way that positively and professionally represents the organization. Demonstrate through actions and interactions with others a commitment to Mariner Purpose, Mission and Values. Maintain competence in all required job skills and relevant knowledge. Thoroughly complete work assignments correctly, diligently, and promptly. Identify and correct errors. Be careful, alert, and attentive to all details of the job. Make decisions and take actions that contribute to exceptional experiences for guests. Attend all mandatory Team Member meetings and training. Perform other duties as assigned Education and Experience: High school diploma or GED preferred. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management. Previous customer service experience preferred. Ability to understand and utilize technology, including but not limited to radios, communication devices, and ticket scanners. Competencies, Knowledge, Skills and Abilities (KSA's): Authentic and Aware: Exemplifies the highest standards of professionalism and ethics, demonstrating a dedication to doing the right thing and treating everyone with respect. Is self-aware and open to feedback, ability to speak the truth with a positive intent, foster a culture of honesty and builds trust with the team. Commitment to the organization's mission is evident in both words and actions, aligned to actively contribute to the fulfillment of organizational goals. Communicate and Collaborate: Values others and their views, actively engaging and partnering with team members. Seeks clarity and shares information transparently, fostering a collaborative environment while influencing others and aligning support. Excels in seeking out and leveraging the right resources, engaging in teamwork with a positive and productive approach. Whether verbally or in writing, communicates in a clear and constructive manner, contributing to an engaged and efficient workplace. Execute with Purpose: Takes action and demonstrates accountability, leading with a sense of urgency and dedication to achieving results. Sets and meets challenging expectations for themselves and others, making timely, data-driven decisions and taking ownership of outcomes. Approachable, engaged, and committed; sets a positive tone and cares deeply about the organization. Manages time, priorities, and resources effectively, aiming for and achieving excellence. Adapt and Innovate: Acts boldly, fosters innovation, and supports transformational change. Leveraging analysis and insights, develops new directions and solutions, identifying opportunities for improvement and displaying a commitment to fixing them. With an ongoing commitment to learning and self-development, overcomes challenges constructively and adjusts effectively to shifting priorities and rapid change. This approach contributes to a dynamic work environment focused on progress and continuous improvement. Physical Activities and Working Conditions: Outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements. Must be able to work afternoon, evening and night games and events, prior to opening of facility to the public and through closing of the facility. Must be able to stand and/or walk on concrete stairwells, ramps, and concourses for the duration of baseball games or stadium events. Must be able to walk up and down steep stairs and maintain balance while assisting guests. Must be able to lift, push, or pull loads up to 50 pounds. Must have functional near field vision. Must have functional manual dexterity. The Mariners are committed to providing competitive pay, perks, and benefits packages for our valued Team Members. The anticipated starting pay for this seasonal role is $23.00 per hour. All perks and other benefits are subject to eligibility requirements and availability, and may be modified or amended from time to time. This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act. _______________________________________________________ Employee SignatureDate 1

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Have you ever asked yourself, “Self, is there a job that is fun and fulfilling that works closely with the public?” Want to work with a team of people who love ice sports, customer service, developing relationships and having fun? Well, look no further! This job with Kraken Community Iceplex is for you! Our Purpose: We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. We believe that Winning Matters, our Fans come first, with risk comes reward, great teams can achieve unimaginable results, honoring the Pacific Northwest is our duty and driving the business is our responsibility. Since the team was awarded in 2018 through to our first puck drop in 2021, the Kraken brand has become one of the most recognized and beloved in the NHL. Playing at Climate Pledge Arena, the most sustainable arena in the world, we want to provide a memorable experience every night and make fans for life. Our joint foundation, One Roof Foundation aims to advance equity and sustainability by increasing opportunities to thrive for our most vulnerable young people and communities. Our Commitment to Diversity, Equity, and Inclusion in Hiring: The Seattle Kraken aspire to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don't meet every job requirement listed-or if you haven't played ice hockey before or are still learning about the sport-we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better' and we recognize diversity, equity and inclusion as a critical business strategy. If you'd like to request an accommodation in the application or interview process, please let us know by emailing: [email protected]. Position Summary: The Guest Services Representative will support the Kraken Community Iceplex guest experience, point of sale front desk, and programming activity. This will include cross-collaboration with program leaders for youth hockey, adult hockey, figure skating, and in-venue events to maximize efficiency and customer communication. Responsibilities: Support Kraken Community Iceplex as the premier training facility in the NHL Be the VP of Kraken Smiles Welcome skaters (young and old, new, and experienced), connect with the guests, make them feel safe and comfortable Check in skaters, register skaters, learn to sharpen skates (amazing and unique skill) and how to properly size rental skates Get your daily work out in handing out skates and skate aids, returning skates and skate aids, cleaning, and lacing skates Support birthday parties and other events to provide fun, safe and energetic experiences as needed Sell concessions while learning the intricacies of popping the best popcorn in Seattle Answer customer emails and phone call inquiries about the facility, assist with program registration and keep up with knowledge of programs offered in the facility Be the frontline in keeping the facility clean and safe, with regular cleaning and tidying duties Report unsafe and/or potentially hazardous ice/facility conditions Participate in required training and staff meetings Professionally and accurately execute facility policies and procedures If you know how to skate, candidate might also perform the Skate Monitor role as described in Skate Monitor role Weekend shifts (Fridays, Saturdays, and Sundays) are required Required Experience & Qualifications: Customer service experience Sales transaction management Strong verbal communication skills, with the ability to present and communicate with customers A high degree of personal integrity and consistently put the interests of the organization first Excellent communicator Passion for hospitality and customer service Able to work under pressure in a fast-paced environment Preferred Experience & Qualifications: Recreation facility or other customer service front desk experience Experience with youth sports Understanding of event and on-ice programming Work experience at an ice facility or other related sports complex Experience with sports scheduling software (preferably DAYSMART) Current Food Handler's Permit Working Conditions: Must be able to work a flexible schedule. Weekends, nights, and holidays required. Position is performed throughout a recreational facility. Work will be done on and around the ice. Position involves sitting, standing, walking, stooping, lifting, carrying, pushing, pulling, and ice skating, if part of skill set. Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs. Part-time hourly role. Position available for individuals 16+ Total Rewards Package: Compensation: In accordance with Washington's Equal Pay and Opportunity Act, the starting pay rate for this position is $21.30. Actual pay will depend on employee's experience and other job-related factors permitted by law Overtime eligibility Benefits & Perks: Company-paid Orca card Corporate office located at the Kraken Community Iceplex in Northgate; within walking distance of the Northgate Light Rail Station and Northgate Transit Center; free parking Discounts throughout Kraken Community Iceplex including Team Store, 32 Bar & Grill and Starbucks Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state, or federal laws. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Holiday Inn Express Hotel & Suites Puyallup 812 South Hill Park Drive Puyallup, WA 98373 GUEST SERVICE REPRESENTATIVE The Holiday Inn Express Hotel & Suites Puyallup is seeking a Guest Service Representative to join our team. The Guest Service Representative provides outstanding guest service to arriving, departing, and in-house guests by delivering accurate and timely information and services and maintaining a professional, friendly and helpful demeanor at all times. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: * Full-time SCHEDULE: * Variable schedule; Must be available weekends and holidays RATE OF PAY: * $19.20 to $20.95 per hour/DOE SUPPLEMENTAL PAY: * Individual Incentives and Bonus Programs BENEFITS AND PERKS: * Paid Time Off (PTO) accrued at a rate of 0.025 for every hour worked * Paycheck Advancement Program * Hotel Travel Discounts * Employee Assistance Program For eligible employees: * Insurance - Medical, Dental, Vision, Life and AD&D * 401(k) Plan with Employer Match QUALIFICATIONS: Knowledge of: * Principals of providing customer service including customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction. * Standard cash handling procedures. * Front office operations and emergency procedures. * Property Management System and downtime procedures. Skills and Ability to: * Actively listen and give full attention to guests, asking questions when necessary to find out how to best meet their needs. * Communicate effectively in the English language in writing using correct spelling, grammar and rules of composition and verbally by speaking clearly and concisely. * Add, subtract, multiply and divide quickly and accurately. * Manage one's time in order to meet productivity standards. * Effectively use standard office equipment such as computers and related software, printers, photocopier, fax and multiple line telephone system. * Adapt to constantly changing situations and personalities ensuring quality service to all guests by maintaining a friendly, professional and courteous demeanor at all times. * Acknowledge, understand and abide by company programs, policies, procedures and brand standards. * Present a professional appearance; wear appropriate uniform and slip resistant footwear according to the standards of the position and company policy. Education and Experience: * High school diploma or equivalent. * At least one year experience providing customer service directly to the public. PHYSICAL REQUIREMENTS: Medium Work: Exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. Position requires ability to stand behind front desk for up to 8 hours to assist guests, visual acuity to analyze written information and view computer terminal and ability to express and exchange information by means of the spoken word. Must be able to stand, pull, grasp, see, crouch, lift, hear, reach, push, perform repetitive motions, and talk as required by the job. Drug Free Workplace, Equal Opportunity, E-Verify Employer

Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b)assign work, and ensure proper performance of assigned employees. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. Other duties as assigned. Job Skills: Speak clearly and listen carefully. Use personal judgment and specialized knowledge to give information to people. Communicate well with many different kinds of people. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Physical Requirements: Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Additional physical & visual requirements Stand for long periods of time Lift/carry 6-25 lbs. Able to work overtime and irregular hours Working Conditions: Continually works in normal office conditions and in close proximity to others. Qualifications Education - HS Diploma or equivalent. Experience - Minimum 3 months hospitality, general office, accounts receivable or customer service experience. Licenses/Certifications - N/A

Do you want to work for a great company with competitive benefits and pay? The Courtyard by Marriott Olympia is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply! Benefits: Medical, dental, and vision offered after qualification period Competitive performance bonuses of up to $600 per month 401k with match offered after qualification period Employee discounts at Marriott Hotels worldwide Washington State Paid Sick Leave Vacation time accrued based on hours worked Free parking Overtime pay for holidays worked. Ten holidays per year Job Description: Greets and completes standard check-in procedures for arriving guests, using both manual and computerized methods, ensuring guest satisfaction Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and assists guests with directions and area activities Controls and records financial transactions Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, both in person, via email, and on the phone Maintains a friendly, cheerful, and courteous demeanor at all times Performs other duties as assigned, requested, or deemed necessary by management Contributes to and maintains communication sources such as shift pass down emails to enhance hotel communications and operations Aids other associates and departments to contribute to the best overall performance of the department and the hotel Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management Preferred Skills: Strong computer skills Efficient use of standard computer equipment including a keyboard Able to learn new web applications Previous customer service experience preferred Strong work ethic Able to stand for extended periods of time Able to lift up-to 20 lbs. Must be able to work weekends and holidays

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

We're searching for an experienced Front Desk Agent ready to make an immediate impact. We value the expertise our team members bring, and compensation for this will be in line with experience. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA. This range may be modified in the future. The hourly pay range for this role is $22.00 to $26.00. We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Front Desk Agent Pay Range for this role is $22.77/hour + benefits and perks! Scheduled shifts for this role vary, including 7a-3p, 3p-11p Kimpton Hotel Monaco Seattle 1101 4 th Ave (4 th & Spring) Benefits & Perks Hotel + restaurant discounts in all of Kimpton + IHG - worldwide! Paid Time Off - sick & vacation pay with rollover Paid Holidays - after 90 days Affordable medical/dental/vision/HSA plans Basic Life Insurance (employer provided), Supplemental Life Insurance Short Term Disability Insurance Long Term Disability Insurance Hospital Indemnity, Critical Illness & Accident Insurance Tuition Reimbursement Commuter Benefits Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Front Desk Agent is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return! Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Familiar with all fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet. What You Bring High school diploma or general education degree (GED). Previous experience in a customer-facing role. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Able to calmly handle guest problems with ease. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count. The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Description Front Desk Agent Pay Range for this role is $22.77/hour + benefits and perks! Scheduled shifts for this role vary, including 7a-3p, 3p-11p Kimpton Hotel Monaco Seattle 1101 4th Ave (4th & Spring) Benefits & Perks Hotel + restaurant discounts in all of Kimpton + IHG - worldwide! Paid Time Off - sick & vacation pay with rollover Paid Holidays - after 90 days Affordable medical/dental/vision/HSA plans Basic Life Insurance (employer provided), Supplemental Life Insurance Short Term Disability Insurance Long Term Disability Insurance Hospital Indemnity, Critical Illness & Accident Insurance Tuition Reimbursement Commuter Benefits Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Front Desk Agent is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return! Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Familiar with all fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet. What You Bring High school diploma or general education degree (GED). Previous experience in a customer-facing role. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Able to calmly handle guest problems with ease. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count. The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Hourly Compensation: $25.00 (This is a fixed hourly wage rate. No wage range exists). Front Desk Agent - AM Shift (Candidates applying for this position are also encouraged to apply for the Front Desk Agent - PM Shift) This position may be eligible for longevity incentive program at 6 months, and 1 year of employment. BENEFITS Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%) Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment) Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan Free Employee Assistance Program (EAP) Travel Assistance Program OTHER BENEFITS Hotel discounts at 10,000+ global destinations (nightly rates as low as $45) Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass) 50% subsidy for public transportation expenses Referral program of $250 per successfully referred new hire Complimentary cafeteria meals Monthly employee appreciation events Employee Exercise Room Community Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU! Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We'll support you all the way. ABOUT OUR MANAGEMENT COMPANY The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come. Ownership is also the management company - No red tape The company values longevity - nearly half of our team has been with us 5+ years ABOUT OUR HOTEL 4th largest hotel in Seattle Stable operation - hotel has never been sold Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar JOB SUMMARY We are seeking a Renaissance Front Office Agent to work the PM shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following: Cultivate and Maintain Guest Relations Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out Engage guests in conversation regarding their stay, property services, and area attractions/offerings Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possible Address guests' service needs and special requests in a professional, positive, and timely manner Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed Collaborate with and contact appropriate individual or department to deliver and exceed our guests' needs (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issue Manage and secure bank Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits Receive and record wake-up call requests and deliver to appropriate department Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters) QUALIFICATIONS High school diploma or GED 1 year experience in the guest services, front desk, or related field Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems Proficient computer skills Ability to de-escalate dynamic situations Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment OTHER INFORMATION Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. For inquiries regarding this specific job posting, please e-mail us at *************************.

[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for candidates who work well by themselves and enjoy a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available. *Reliable transportation is required for this position.* Generally, this position pays between $21 and $22 per hour, but details can be discussed in an interview. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Duties & Responsibilities (including but not limited to the following) Provide a Warm Welcome and Fond Farewell to all residents and their guests. Provide knowledgeable and comprehensive information about the surrounding areas. Interact with clients in a manner that demonstrates genuine sincerity and appreciation. Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery. Advise residents and guests of any appropriate rules and regulations established by the property management. Present a professional appearance by adhering to Company Uniform and Grooming Standards. Perform at the highest level of Customer Service and always look for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality. Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters. Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests. Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents. Performs miscellaneous job-related duties as assigned. Follow all procedures for resident, guest, and vendor access. Accurately record time and attendance in the Company time record-keeping system. Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations. Be knowledgeable of all emergencies and safety procedures. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off on your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the pay offered is $22.00 per hour.

ESSENTIAL JOB FUNCTIONS Page Break This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. Shuttle Driver Duties (Occasional) Safely operate the hotel shuttle to transport guests to and from the airport or other designated locations Assist guests with luggage as needed Ensure shuttle cleanliness and report maintenance issues promptly Follow all traffic laws, safety regulations, and hotel transportation policies Provide friendly, professional service while driving, representing the hotel positively KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. "We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. We value diversity and encourage individuals from all backgrounds to apply, and we provide reasonable accommodations for disabilities and religious beliefs."