Help desk analyst jobs in Clearwater, FL - 460 jobs
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ABX HVY MTC SUPPORT SPECIALIST (TPA)
ABX Air 4.6
Help desk analyst job in Tampa, FL
DUTIES AND RESPONSIBILITIES:
Computer entries for maintenance events and materials
Inventory control of materials
Office/administrative support tasks
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
* This job has no supervisory responsibilities.
QUALIFICATIONS:
REQUIREMENTS:
High school graduate or equivalent
One year previous administrative experience
Inventory, stock room or material control experience
Demonstrated ability to prioritize multiple projects and tasks
Ability to effectively communicate with internal and external customers
Computer skills - specifically in the use of MS office suite
Valid state issued drivers license
PREFERRED SKILLS:
* Previous 121 material or administrative experience
$21k-34k yearly est. 4d ago
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Technical Support Analyst II
Inovalon 4.8
Help desk analyst job in Tampa, FL
Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue.
Duties and Responsibilities:
Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included;
Contact and interface for customers regarding support, troubleshooting and problem resolution;
Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution;
Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process;
Ability to deescalate customer's and resolve customer technical escalations;
Create knowledge articles to assist department in resolving known customer issues;
Document all activities with customers in CRM per defined process and procedures;
Resolve open cases within specified guidelines;
Elevate issues following escalation procedure timely and as appropriate;
Other duties as assigned;
Maintain compliance with Inovalon's policies, procedures and mission statement;
Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.
Job Requirements:
Minimum of 2 years' experience in customer service;
Experience with MS Office Products;
Experience multi-tasking in a fast paced, detail-oriented environment;
Experience working independently;
Experience working with cross-functional teams;
Experience with problem-solving;
Knowledge working with Problem Management, Records Management ticketing system (Salesforce);
Minimum 3 years' experience in a call center environment with high volume of transactions is preferred;
Experience in Healthcare IT industry or medical billing experience is preferred;
Experience in Software Technical Support is preferred;
Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred;
Experience with using and supporting Software as a Service (SaaS) is preferred;
Experience using multiple Operating Systems such as Linux and Windows a plus; and
Experience organizing and managing workload efficiently and prioritizing projects is preferred.
Education:
High School Graduate or General Education Degree (GED) is required;
Associate degree is preferred.
Physical Demands and Work Environment:
Sedentary work (i.e. sitting for long periods of time);
Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
Subject to inside environmental conditions; and
Travel for this position will include less than 5% locally usually for training purposes.
$51k-74k yearly est. Auto-Apply 4d ago
IT Help Desk Tier 1
DEX Imaging 3.7
Help desk analyst job in Tampa, FL
Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the
best
tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us.
We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career.
What You'll Be Doing
Be the go-to person for IT help via phone, email, and ticketing system
Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools
Support audio and video setups in conference rooms (yes, you'll save meetings)
Keep tickets moving and resolved within 24-48 hours
Help users connect to networks, VPNs, and wired connections
Install, update, and maintain software and devices
Follow best practices for security, processes, and documentation
Jump in on other projects as needed, we're a team
What We're Looking For
Clear and friendly communication skills-you can explain tech without the jargon
Adaptable mindset and willingness to learn new tools and systems
Ability to juggle multiple tasks and stay organized
Strong problem-solving and decision-making skills
Comfortable working independently and as part of a team
Basic technical troubleshooting skills and curiosity to learn more
Bonus Points If You Have
A high school diploma or GED (required)
Technical education or 2+ years of IT helpdesk experience
CompTIA A+ certification
Experience with:
Windows, mac OS, Google Workspace, and Microsoft 365
Mac and PC hardware, printers, scanners, and mobile devices
Endpoint security or desktop protection tools
Perks & Benefits
Paid time off starts accruing after 90 days
Health benefits & 401(k) eligibility after 60 days
Medical, Dental, Vision, and Life Insurance
Paid holidays
A supportive team environment with room to learn and grow
If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.
$30k-42k yearly est. Auto-Apply 20d ago
Associate Technical Support Analyst
Reliaquest 3.5
Help desk analyst job in Tampa, FL
Why it's worth it:
Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity.
The everyday hustle:
Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform.
Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product.
Efficient troubleshooting and successful resolution of technical support issues.
Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions.
Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies.
Communicate with clients to gather evidence necessary for successful digital content and domain takedowns.
Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency.
Develop and maintain an up to date, deep working knowledge of our product and service.
Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal.
Do you have what it takes?
1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role.
Experience working with Enterprise clients across multiple time-zones.
Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply.
Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely.
Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns.
Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements.
Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work.
Detail oriented with excellent problem solving and analytical skills.
Must demonstrate a positive attitude to work, great energy, and effort.
Must be adaptable, focussed, accountable and helpful.
Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential.
What makes you uncommon?
Specific experience using Service Now or equivalent software to manage communication with clients.
Specific experience using JIRA to manage technical escalations to internal teams.
Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.
$52k-78k yearly est. Auto-Apply 8d ago
Multi Tiered Systems of Support (MTSS) Specialist (2025-2026) *Anticipated Vacancy*
Pasco County Schools 4.3
Help desk analyst job in Wesley Chapel, FL
*Open Until Filled*
Responsible for assisting with developing and implementing MTSS systems at the school and district level by fostering a climate of shared responsibility and shared commitment; supporting regional and school communities in the implementation of evidence-based practices and programs; advocating for an integrated, Multi-Tiered System of Supports; promoting the use of collaborative planning and problem solving; modeling the use of data to drive decision making; seeking, providing, and supporting professional development opportunities; advancing meaningful parental and community involvement; and delivering comprehensive services.
EDUCATION, TRAINING & EXPERIENCE
Master's degree in education or a closely related field
Experience with development and implementation of professional development training
Experience with program evaluation strategies and methods
Experience in the assessment of student skills using a variety of formal and informal assessment tools
Experience with the implementation of a Multi-Tiered System of Supports at the school or district level
CERTIFICATES, LICENSES & REGISTRATIONS
Valid Florida Educator's Certificate
PREFERRED QUALIFICATION
School based Leadership experience
School Psychologist experience
Must have experience in Multi Tiered Systems of Support, including identification of needs, implementation of interventions, and action planning around data.
Click here for Job Description.
Pasco County Schools utilizes the Florida Care Provider Background Screening Clearinghouse for fingerprinting and Level II background screening.
For more information about the Florida Clearinghouse and Level II background screening requirements, including eligibility assessments and compliance guidelines, please visit *********************************
Notification of Nondiscrimination: The District School Board of Pasco County does not discriminate on the basis of race, color, sex, religion, national origin, marital status, disability, or age in its programs, services, and activities or in its hiring and employment practices.
$47k-61k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Help desk analyst job in Tampa, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 29d ago
Technology Support II - Client Services
Jpmorgan Chase 4.8
Help desk analyst job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Commercial & Investment Bank, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
**Job responsibilities**
+ Serve as the escalation point of contact, leveraging strong product knowledge to support the Payments Solution Center, Service teams, and other internal partners, with a particular focus on Managed File Transfer Services
+ Provide direct assistance to our Client Onboarding and Service Solution Center analysts, addressing complex questions and escalations via phone, email, and chat.
+ Present research, options ,and explanations directly to our external clients via video conferencing tools such as Zoom and Microsoft Teams
+ Act as a point of contact during Major Incidents, collaborating with the Global Incident Management team and other partners to communicate client, product, and helpdesk impacts
+ Communicate with senior leadership regarding Incidents and priority client issues
+ Represent the Payments Solution Center in meetings with clients and internal partners, including client calls, business reviews, root cause analysis (RCA) discussions, and project meetings
+ Analyze service cases and collaborate with stakeholders to prevent potential escalations and recurrence of previous issues.
+ Contribute expertise to the development of new support documentation, along with updating existing documentation
+ Collaborate on future work streams to add additional Solution Center support teams within the Solution Center Escalations team
**Required qualifications, capabilities, and skills**
+ 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Strong Oral and Written Communication
+ Strong m eeting facilitation and influencing skills
+ Strong Problem-Solving Skills/Critical Thinking Skills/Decisive and Detail Oriented
+ Understanding of Corporate Treasury Management, Payment Processing, and Reconciliation
+ Working knowledge of Microsoft Operating System and Office Suite
+ Able to Effectively Multi-Task in a fast-paced environment , with effective Time Management and Organizational Skills
+ Demonstrate s technical fluency and an ability to learn and understand new technical concepts and products
**Preferred qualifications, capabilities, and skills**
+ Fluency in a 2 nd language (Spanish)
+ Experience working with Client Relationship Management tools
+ Experience working in Digital Channels connectivity, with an understanding of concepts including SFTP, PGP, AS2, ISO 20022 , and Partner Key Management
+ Experience working in the Banking/Fintech Industry, with an understanding of concepts including ACH, FedWire, Real Time Payments, and Cash Reporting
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$88k-123k yearly est. 60d+ ago
Cleared Desktop Support in Largo, Florida
Virtual Service Operations?Source=Indeed_Feed
Help desk analyst job in Largo, FL
Requirements
Must be within driving distance of Largo, Florida, and willing to work onsite
Must possess an active U.S. Government Secret Security Clearance or above
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 40 lbs
Must be able to stand or walk for extended periods of time
Must be able to walk up and down stairs or ramps
Must be able to kneel and work under desks or in confined spaces
This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ***************************
Salary Description $20.00/hr - $26.00/hr
$20-26 hourly 60d+ ago
Cleared Desktop Support in Largo, Florida
Desktop & Depot Support
Help desk analyst job in Largo, FL
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!
Opportunity:
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Largo, Florida. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
Provide Workstation Software Break Fix support
IMAC - PC Install, Moves, Adds and Changes
Image Loads
Asset Recovery
Asset tagging
Printer Support
Client Center (Tech Bar) Support
IT Service Management Updates
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned
Qualifications:
Minimum 5 years of working experience in Desktop Support
Knowledge of PC Imaging
Experience with change management and incident management
Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Preferred Qualifications:
Certified Dell Technician
Expertise in Inventory Control
Requirements
Must be within driving distance of Largo, Florida, and willing to work onsite
Must possess an active U.S. Government Secret Security Clearance or above
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 40 lbs
Must be able to stand or walk for extended periods of time
Must be able to walk up and down stairs or ramps
Must be able to kneel and work under desks or in confined spaces
This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ***************************
Salary Description $20.00/hr - $26.00/hr
$20-26 hourly 60d+ ago
Information Technology
Vp 3.9
Help desk analyst job in Tampa, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$41k-74k yearly est. Auto-Apply 60d+ ago
Production Application Support - Technology Support II
JPMC
Help desk analyst job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
$38k-70k yearly est. Auto-Apply 60d+ ago
IT Technician
Next Perimeter
Help desk analyst job in Tampa, FL
Job Description
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
Job Posted by ApplicantPro
$32k-58k yearly est. 9d ago
Information Technology
Veterans Prime, Inc.
Help desk analyst job in Tampa, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$32k-58k yearly est. Auto-Apply 60d+ ago
IT Technician (Computer Repair)
Norbeck Technologies Inc.
Help desk analyst job in Tampa, FL
Job DescriptionBenefits/Perks
Competitive Compensation
Flexible Scheduling
Career Growth Opportunities
We are seeking a knowledgeable IT Technician to join our team. This is part-time work on a as-needed-basis. As the IT Technician, you will be responsible for ensuring our customers computer systems, networks, and equipment are operating at peak performance. This position will require you to provide computer support around the Tampa/Saint Petersburg area. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
Maintain computer hardware in working order
Set up customer workstations (computers, printers, routers, etc)
Install and configure software
Train colleagues in best practices in technology and how to use software and equipment
Assess security risks and ensure the security of networks and computer systems
Maintain optimized local network
Qualifications
A bachelors degree in Computer Science or a related field is preferred
Previous experience as an IT Technician or an IT Certification is preferred
Strong troubleshooting and analytical skills
Ability to work well as part of a team
Strong written and verbal communication skills
Understanding of data privacy and security
$32k-58k yearly est. 4d ago
Lead Veterinarian - Great Hours, Supportive Team, and Compassionate Clients, Spring Hill, Florida
Desort
Help desk analyst job in Spring Hill, FL
Lead Veterinarian - Spring Hill, Florida
A thriving small animal practice in Florida is seeking a Lead Veterinarian to guide a talented clinical team and uphold the highest standards of medical care. This position offers a unique opportunity to step into a leadership role where collaboration, mentorship, and excellence in patient care come together in a supportive and forward-thinking environment.
Key Responsibilities
Provide high-quality medical and surgical care for a diverse caseload
Collaborate with fellow veterinarians and support staff to ensure medical excellence
Support and guide team members through mentorship and professional development
Oversee clinical operations, ensuring efficiency and consistency in care
Foster strong relationships with clients and the local community
Partner with practice management to set and maintain high medical standards
Skills, Knowledge, and Expertise
DVM/VMD degree from an AVMA-accredited program (or equivalent)
Active veterinary license (or eligibility for licensure) in Florida
Proven leadership, mentorship, and communication skills
Commitment to patient-centered and team-oriented care
Benefits
Competitive sign-on bonus options
Flexible compensation models (salary or Pro-Sal, no negative accrual)
Comprehensive health, vision, and dental coverage
Paid professional dues, state licensing fees, and liability insurance
Continuing Education (CE) days and allowances
Retirement plan with employer match
Paid time off, holidays, and parental leave
Mentorship and collaboration opportunities
Discounts on personal pet care
How to Apply
Veterinarians interested in this leadership opportunity are encouraged to send their resume to:
📧 **************************
Please complete the online application to be considered.
For more information, please contact:
Sam Ortiz
Senior Talent Acquisition Specialist
📞 **************
📧 **************************
Equal Opportunity Employer
This veterinary organization is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.
$65k-97k yearly est. Easy Apply 60d+ ago
AEGIS IT Engineering Technician IV (4671)
Three Saints Bay
Help desk analyst job in Bayport, FL
Job Code **4671** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4671) **Ghostrock,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **AEGIS IT Engineering Technician IV.**
**Position Responsibilities:**
+ **_US Citizen_**
+ **_Only candidates currently possessing an Active Secret Clearance (or higher) will be considered for this position._**
+ High School Diploma or Equivalent.
+ Within the last ten years, have a minimum of four (4) years full-time technician experience leading maintenance, installation, test, or repair of AEGIS computers, peripherals, networking and display systems.
+ Experience with interpreting Equipment technical manuals, mechanical and electrical drawings.
+ A working knowledge of Microsoft Outlook, Word and Excel.
+ A working knowledge of Maintenance and Material Management (3M).
+ Experience at Regional Maintenance Centers (RMC) is advantageous.
VEVRAA Federal Contractor
Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
$32k-57k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Help desk analyst job in Saint Petersburg, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 12d ago
Production Application Support - Technology Support III
JPMC
Help desk analyst job in Tampa, FL
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
$38k-70k yearly est. Auto-Apply 60d+ ago
IT Technician
Next Perimeter
Help desk analyst job in Tampa, FL
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
$32k-58k yearly est. 40d ago
Technology Support II - Application Production support
JPMC
Help desk analyst job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Proficiency in programming languages, including Python and SQL, along with experience using MongoDB
Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes
Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Knowledge of one or more general purpose programming languages or automation scripting
Hands-on experience with Windows, Linux, and networking protocols or languages
How much does a help desk analyst earn in Clearwater, FL?
The average help desk analyst in Clearwater, FL earns between $25,000 and $49,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.
Average help desk analyst salary in Clearwater, FL