Help desk analyst jobs in Cranston, RI - 1,508 jobs

A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr

Legrand has an exciting opportunity for a Customer Support Analyst to join the Data, Power and Control Team in New London, CT. Responsible for validating and completing incoming customer orders to ensure effective execution of orders from placement to delivery. Works closely with the Planning and Warehouse teams in optimizing order fill and line fill for customer orders. Manages customer orders and proactively communicates to prevent issues that could impact delivery on time in full. Manages all inbound calls from internal and external customers as it relates to order management, inquiries and non-conformances. Maintains an effective relationship and coordinates communications between customers, field sales, distribution, purchasing, planning, manufacturing and marketing. Main Job Duties: o Validates and executes orders for quality data, including product files, customer data, pricing discrepancies, order date alignment and shipment method based on customer's direction. o Provides direct interface between customers and internal team members. Establishes and maintains a positive relationship in problem resolution. Empowered to work independently with Regional Sales Manager, sales representatives and customers to identify possible improvements to help leverage the Company's capabilities. Interacts with customers to make recommendations to ensure the completeness and accuracy of orders in order to meet the customers' needs. o Conducts ongoing reviews with sales and rep agency groups on upcoming projects, critical stock issues and partial shipment information on sales orders. Collaborates with the quotation team to ensure customer expectations are met. o Manages SAP reports to identify incomplete sales orders, required data maintenance, on-time delivery, manage EDI errors, etc. o Assists with managing customer order/line fill and on-time delivery with the goal to maximize order fill while ensuring on-time delivery to the customer. Leads or participates in identifying key drivers which hinder the Company from achieving order and line fill goal of 90%. o Communicates and coordinates with warehouses and OEM suppliers on orders outside the normal policy or normal production, capability etc., to enable the Company a better opportunity to service the customer. o Evaluates trade-off of time, cost and service to satisfy both the Company and its customers. o Manages the order-to-delivery flow for key customers / project orders. o Resolves conflicts/issues in shipping and delivering orders on time as requested by the customer. o Performs other similar and related duties as required. Education: B.S. degree in Logistics or Business or equivalent work experience Experience: 3+ years of relevant Customer Service or Sales experience Skills/Knowledge/Abilities: Excellent skills in project management, demonstrated ability to make timely and effective decision, handle multiple priorities and effectively delegate responsibilities to ensure high quality service is delivered on time and within budget. Independent judgment is required to plan, prioritize, organize and accomplish a diversified work load and effectively manage the requirements of multiple customers concurrently. Must have demonstrated exceptional customer service skills and a strong customer orientation. Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software as well as business specific software supporting business applications. Ability to use internet and web based resources efficiently and effectively. Experience with SAP and Salesforce is desired. Must be highly collaborative and able to work in a team based environment. Fosters open communication and supports an environment of innovation and creative change. Demonstrated problem analysis and problem resolution at both a strategic and functional level. Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information. Able to create effective reports, presentations and business correspondence Salary ands Benefits: $45,000 - $50,000 plus annual discretionary bonus LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity

Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results

Insight Global is seeking multiple Senior Specialists for various shifts to join our clients Manufacturing Technical Operations (MTO) team in Boston. This role involves complete ownership of quality records, including Deviations, CAPAs, Change Controls, Risk Assessments, and Analytical and Quality Control Investigations supporting cell manufacturing. Key Responsibilities: -Triage manufacturing issues in real-time on the manufacturing floor. -Lead and write investigations for quality events using root cause analysis tools. -Collaborate with SMEs to determine immediate actions, containment, and document impact assessments. -Propose corrective and preventive actions based on root cause analysis. -Manage CMC CAPAs and change controls from initiation to closure. -Own deviations, CAPA, Effectiveness Check (EC), and Risk Assessment records in eQMS. -Ensure all timelines and due dates are met. Promote compliance best practices within MTO and QA teams. -Support MTO intake and prioritization, distributing and acting on metrics. -Implement MTO best practices and ensure exceptional collaboration and communication. -Maintain schedule flexibility to support cell manufacturing clinical hours. -Perform other duties and projects as assigned. -This is an on-site position based in Boston. If you are passionate about quality and compliance in cell manufacturing, we encourage you to apply. Shifts 1st shift: Monday-Friday - 8:00am-5:00pm 2nd shift: Sunday - Thursday - 3:00pm-11:30pm Required Skills & Experience •6+ years progressive experience in pharmaceutical development and manufacturing. •BS in engineering, science or related discipline. •Excellent planning and organizational skills, with the ability to balance production, development and continuous improvement needs. •Experienced with technical writing and performing event investigations in a GMP-compliant environment. •Experience gowning manufacturing floor in Grade B environments. Compensation: $45/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

As a Production Support Specialist, you will play a key role in supporting Store equipment platform of over 15,000 machines. This assignment will provide the opportunity to dig into detail and use analytical skills to manage supplies and vendors! You will play a supporting role in vendor management and general database support while working with a group of highly skilled professionals in a result focused environment. Key Responsibilities: Monitor reporting detailing equipment that requires service that is outside of service level agreements: Communicate expectations and track results Escalate concerns as needed Log data into tracking sheets Process and track invoices: Enter and calculate status of spend Ensure invoices are received and processed timely Create weekly Supply reports: Download data and create spreadsheet communication to major providers Track status of communications Monitor supply levels Communication/Interactions: Excellent verbal and written communication skills Highly collaborative team player with can-do attitude Results-oriented, analytical thinker, intellectually curious Required Skills, Experiences, Education and Competencies: Bachelor's degree Aggressive and proactive attitude to solve problems and win at all levels MS Office, PowerPoint, Advanced Microsoft Excel skills Detail-oriented, organized Project management Self-motivated Data science, inventory management The hourly range for roles of this nature are $18.00 to $25.00/hr. Rates are heavily dependent on skills, experience, location, and industry. cyber Think is an Equal Opportunity Employer.

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

Key Responsibilities: Monitor reporting detailing equipment that requires service that is outside of service level agreements: • Communicate expectations and track results • Escalate concerns as needed • Log data into tracking sheets Process and track invoices: • Enter and calculate status of spend • Ensure invoices are received and processed timely Create weekly Supply reports • Download data and create spreadsheet communication to major providers • Track status of communications • Monitor supply levels Communication/Interactions: • Excellent verbal and written communication skills • Highly collaborative team player with can-do attitude • Results-oriented, analytical thinker, intellectually curious Essential skills and experience: • Knowledge of Excel a must • Detail-oriented, organized • Project management • Self-motivated • Data science, inventory management • Knowledge of MS Office, PowerPoint a plus Education: • Bachelor's degree • Aggressive and proactive attitude to solve problems and win at all levels • Intermediate to Advanced Microsoft Excel skills

Operations Support Shift: 9AM-2PM Because your opportunities are endless Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you create a safe customer and colleague in-store environment and support operational excellence for an amazing shopping experience. If you are ready to do retail our way, apply now to be an in-store Operations Support colleague! What will I be doing? As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers. From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Here is how it looks in action: • Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence • Support the customer experience by printing POS tickets and assist with updating price adjustments • Support with EHS activities in accordance to local guidelines, including training new hiring and training refresher courses • Raise maintenance repair orders, liaising with contractors, and supporting store management teams required contractor paperwork • Assist with reporting and resolving technology repairs in a timely manner • Input updates to systems and maintain stock file accuracy and manage lost property process • Order PPE, store stationary orders, shop floor hardware goods, and ensure First Aid kits are stocked • Support with routine self-audits and update the Store Manager/ EHS & Operations In-Store Lead on daily/weekly activities and deadlines Who you are: You have a passion for store operations and enjoy providing a great colleague and customer experience! You also bring the following skills and experience: • Strong organizations, administration, and data entry skills. • Great people skills with the ability to build and maintain credible working relationships with colleagues. • Ability to effectively communicate, guide, and support colleagues • Planning and organising skills with strong attention to detail. • Administrative, data entry, and computer skills. • Positive, proactive, and self-motivated Excited? Good. Because it's energising to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. We encourage all our people to grow, learn, and develop. Apply today to join us! Our fashion isn't one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. The pay range for this role is: $18.70 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

General Information JOB TITLE: (GSA) Support Consultant (Employee Agreement) average 20 hours/week, $25-40/hr depending on experience Contract: Dec 1, 2025- July 31 2026 (with possibility of renewal in SY 26-27 starting August 2026) Department: BPS Office of Health and Wellness & Department of Social Work Reports to: LGBTQ+ Student Support Manager & ETTH Grant Coordinator Background: In a district-wide, strategic effort to address health inequities that interfere with academic success, the Boston Public Schools (BPS) Office of Health and Wellness (OHW), in collaboration with the Department of Social Work, and Health Services, receives funding from the Center for Disease Control for the Empowering Teens Through Health (ETTH) Grant. The ETTH grant aims to improve the behaviors and experiences of middle and high school students and reduce disparities in sexual risk behavior, substance use, experience of violence, poor mental health, and suicidality by supporting schools to deliver high-quality health education, increase access to needed health services, including behavioral and mental health services, create safe and supportive school environments. Position Summary & Responsibilities:. The GSA Support Consultant will work within the BPS Health and Wellness Office and Department of Social Work to strengthen and/or expand BPS GSAs and promote LGBTQ+ initiatives district wide. This includes the following key responsibilities: * Support BPS Gender and Sexualities Alliances * Build capacity of middle and high school-based staff to advise and facilitate GSA meetings * Meet one on one with individual GSA advisors to provide best practices for facilitating a GSA, supporting LGBTQ+ students, and providing BPS-specific resources * Attend school-based GSA meetings as availability allows * Host monthly district-wide GSA Advisor Meetings * Connect GSA advisors with local partner organizations, as needed * Develop content for regular GSA newsletter to advisors and partners * Support planning and delivery of district-wide LGBTQ Awareness Events * Plan and organize BPS's annual LGBTQ+ Student Summit in collaboration with the LGBTQ+ Student Support Manager, and ETTH Grant Coordinator * Develop additional student-focused events * Collaborate with community partners focused on supporting LGBTQ+ youth * Build relationships with new and existing community partners throughout Boston and Massachusetts (including Safe Schools, Greater Boston PFLAG, etc.) * Attend regular coalition meetings and other community events as needed * Serve as connection between community partners and BPS schools QUALIFICATIONS - REQUIRED: * Experience working in or with schools, especially in an urban setting * Experience working with LGBTQ+ youth * Experience coordinating and implementing projects, events and professional development * 1-2 years of written and oral communications work, such as promotions * Excellent planning and organizational skills with a strong attention to detail * Self-motivated with excellent organizational and time management skills * Ability to maintain a flexible schedule to enable participation in school-based events that may occur in the evenings * Enthusiasm for working in a fast-paced environment and flexibility in performing multiple duties that apply to the success of the grant * Ability to engage with others in conversations about race, culture, racism, and racial equity * An understanding of the principles of equity at multiple levels (e.g., racial, ethnicity, gender, sexual orientation, health, ability) and the need for antiracist policies and practices * Proficiency with Microsoft programs (Word, PowerPoint, and Publisher) and Google Workspace QUALIFICATIONS - PREFERRED: * Experience working in the greater Boston youth community * Has a driver's license * Experience with GSAs BPS values linguistic diversity and believes that candidates who speak another language bring added value to the classroom, school, and district culture and diversity. BPS is particularly interested in candidates who are fluent in the following major languages: Spanish, Cabo Verdean Creole, Haitian Creole, Chinese, Vietnamese. The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities Overview: We're looking for a skilled Help Desk Technician who can independently resolve more complex technical issues, support a cloud-first environment. This role requires deep experience with Office 365 administration, Salesforce platform support, and delivering high-quality service to end users in a virtual environment. What's in It for You: Competitive salary within a stable, full-time role. Supportive, people-first company culture with the feel of a small, collaborative local team. Significant exposure to advanced cloud platforms, including Office 365, Salesforce, Azure, AWS, and modern virtual support tools. Opportunities for deeper technical growth, cross-training, and advancement within IT. No travel required-work is performed onsite during regular business hours for predictable work/life balance. What You'll Do: Act as a escalation point for technical issues requiring advanced troubleshooting, root-cause analysis, or configuration work. Provide Daily technical support for end users both in-person and remotely, ensuring minimal downtime and quick problem resolution. Manage, investigate, and resolve support tickets using an AWS/Azure-based ticketing system, ensuring accurate documentation and timely follow-up. Handle advanced Office 365 administration, including user provisioning, license management, shared mailbox configuration, Teams/SharePoint support, and cross-platform troubleshooting. Support and troubleshoot the Salesforce platform, including login issues, permission/set configuration issues, UI problems, and connectivity challenges in a virtual environment. Perform deeper hardware and software diagnostics across PCs, laptops, printers, and peripherals-identifying and resolving recurring issues and recommending long-term fixes. Assist with virtual environment support, including remote desktop technologies, VPNs, cloud services, and user connectivity issues. Manage PC/laptop inventory, coordinate new device builds, imaging, deployment, and lifecycle management. Administer Active Directory (group policies, OU management, account adjustments, password resets, and permissions). Set up & configure new hardware/software for employees, ensuring compliance with security and configuration standards. Create and update technical documentation, internal knowledge base articles, and Tier 1 support guides. Collaborate with other IT team members to identify patterns, improve processes, and enhance the end-user support experience. Min USD $68,000.00/Yr. Max USD $78,000.00/Yr. Qualifications Requirements: 3+ years of IT Help Desk or Desktop Support experience in a similar environment. Proficiency with Microsoft 365 and Active Directory administration. Experience working with ticketing systems (AWS/Azure experience preferred). Strong software and hardware troubleshooting skills. Excellent communication skills-you can explain tech clearly to non-technical users. A hands-on, can-do attitude-willing to crawl under a desk or lift up to 30 lbs when needed. A commitment to reliability, responsiveness, and teamwork.

Keches Law Group, P.C. is a well-established, 50+ attorney law firm with offices in Milton, Bridgewater, and Worcester, practicing in workers' compensation, personal injury, and medical malpractice. We are seeking an experienced IT support professional to serve as a key technical resource within the IT department, providing advanced end-user support and assisting with ongoing IT projects and initiatives. This is not a remote position and will require qualified candidates to commute to the Milton, MA office on a daily basis. Responsibilities Provide support for both routine and complex technical issues across all firm locations. Provide advanced technical support and guidance to internal and remote users. Own incidents from intake through resolution, ensuring root-cause analysis and long-term fixes. Lead troubleshooting efforts for desktops, laptops, mobile devices, printers, and peripherals. Administer and manage Active Directory, Group Policy, user accounts, permissions, and access controls. Manage and support Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams). Assist with endpoint deployments, hardware refreshes, imaging, and lifecycle management. Troubleshoot and support network-related issues including TCP/IP, DNS, DHCP, VPNs, and connectivity problems. Support and troubleshoot VoIP and telephony systems, including desk phones and softphones. Maintain and manage file shares, permissions, and access rights across the organization. Support video conferencing systems and meeting technologies (Microsoft Teams, Zoom, Yealink). Provide advanced troubleshooting for cloud applications and third-party legal software (e.g., Litify, Adobe, Sfax). Partner with IT leadership on projects, system upgrades, migrations, and process improvements. Assist with IT security initiatives, including phishing mitigation, MFA enforcement, endpoint security, and compliance policies. Assist with training and knowledge sharing. Create, maintain, and improve IT documentation, SOPs, and knowledge base articles. Assist with asset management, inventory control, and vendor coordination as needed. Requirements Skills / Qualifications Associate or Bachelor's degree in IT or related field, or completion of an IT certification (CompTIA A+, Microsoft, etc.) 2-6+ years of experience in an IT support or help desk environment. Strong working knowledge of Windows 10/11, basic mac OS support, and enterprise endpoint management. Proven experience administering Microsoft 365, Active Directory, and Group Policy. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Experience supporting email systems, spam filtering, and email security best practices. Strong troubleshooting skills with the ability to diagnose and resolve complex issues independently. Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical users. Strong organizational skills and ability to manage multiple priorities in a fast-paced legal environment. Experience working in a professional services or legal environment is a plus. Ability to travel between office locations less than 20% of the time. Schedule On-site position Monday - Friday, 8:30 AM - 5:00 PM Full-time After the training period, one work-from-home day per week can be scheduled The anticipated salary range for this position, which we in good faith expect to pay at the time of posting, is $60,000-$80,000 annually. This range allows us to make an offer that reflects multiple factors, including experience, education, qualifications, and job-related knowledge and skills, as well as internal pay equity. It's not typical for an individual to be hired at or near the top of the range, as we strive to provide room for future and continued salary growth. Base pay is just one component of our Total Rewards package, which may also include discretionary bonuses, commissions, or other incentives depending on the role. Work Environment: This job operates in a professional office environment. The role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk, hear, sit, stand, walk, use hands to handle or feel, and reach with hands and arms. The employee must occasionally lift or move office products and supplies up to 35 pounds. AAP/EEO Statement: Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate based on race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, or veteran status. Keches Law Group complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior IT Support Technician to play a critical role in creating a world-class employee experience. We believe that in order to build the world's best product, our IT team must relentlessly enable employees to do their best work without friction. While much of this role will focus on solving employee problems, we're looking for someone who believes great IT is about preventing problems, not just reacting to them. You'll provide high-impact support across a broad portfolio of hardware and software tools, collaborate with engineering teams to solve root causes, and help drive the success of high-profile meetings and events. If you're highly technical, people-oriented, proactive, and can't stand seeing the same problem twice, this role might be for you.RESPONSIBILITIES: Deliver expert-level support to employees across a wide range of hardware and software systems, making those employees want to work with you every time they have an issue Serve as a trusted advisor to employees and advocate for them, ensuring they are equipped with the right tools and processes to do their best work unencumbered Proactively identify and address trends in support issues, collaborating with IT leadership and engineering to reduce friction and incident rate Support and configure IT infrastructure including our network, security stack, identity & access management, and device management systems Lead small projects and contribute to large ones Partner with cross-functional teams to support employee onboarding/offboarding and ensure seamless tech experiences across the employee lifecycle Maintain documentation for internal IT processes, tools, and troubleshooting steps, and contribute to knowledge-sharing across the team Provide top tier service to VIPs and executives Host and manage high profile internal and external events, including occasional after hours work QUALIFICATIONS: 2+ years of IT experience in a fast-paced, high-growth environment Technical degree in Information Technology, Engineering, Computer Science, Cybersecurity, or a related field Strong understanding of device management platforms (e.g., Jamf, Iru, Intune) and enterprise tools like Google Workspace, Okta, and Slack Proven ability to communicate effectively and clearly to colleagues up and down the org chart Comfortable supporting both hardware (laptops, peripherals, AV setups) and software (SaaS platforms, authentication, endpoint security) Experience supporting and configuring network and infrastructure systems Ability to work independently and prioritize multiple tasks, while contributing to a collaborative team culture Evidence of self-initiated growth and development Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success. The U.S. base salary range for this full-time position is $70,000 - $120,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements. Learn more about WHOOP .

Job DescriptionReceptionist and facilities support. Support facilities team with communication and onsite support needs. Answering main line, transferring calls, maintain voicemail box. Process incoming/outgoing mail. Maintain communication with onsite staff regarding on going issues. Facilitate communication with facilities staff and landlord for issues needing repair. Support training room guests and calendar bookings. Provide support for telework staff on Robin and at individual workstations. Maintain conference room calendars and support meeting attendees with technological issues. Support staff with technological issue at workstations and printers. Maintain signage throughout building.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Onsite Support Location: Boston, MA Duration : 1+ years SKILLS OVERVIEW: •Desk side Support Tech. •Win7/Win XP OS support. •Office 2003/2007/2010 support •Executive end user trouble shooting skills •Dell hardware •Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************

Minimum Qualifications\: High School diploma or General Education Degree (GED). Four years' experience as a DFS employee, a firefighter or MA Hazardous Materials Technician or in a fire service leadership position. Possession of a valid Driver's License. Speciality Requirement: Possession of a current Scott Air Supplied Product Technician (Maintenance and Overhaul) Issued by Scott Technical Support. Preferred Qualifications\: Knowledge and experience in SCBA maintenance and repair. Ability to solve complex problems and make sound decisions. Able to thrive in a time sensitive, challenging and rapidly changing environment. Able to work all shifts\: days, nights, and/or weekends, as assigned. Successful completion of all training and testing required by the DFS, including maintaining continuous refresher training as may be required. Ability to work as a team with others performing like duties to meet the organizational objectives. Able to take direction and follow instructions without deviating from planned objectives. Able to accomplish assigned work with little or no supervision. Support Branch Experience Must be able to and willing to travel to assigned work locations, which could be any community in the Commonwealth. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. The Support Branch is seeking to fill the position of SCBA Technician. In order to be considered for this position, a resume; proof of required certifications; and proof of the highest degree obtained above High School, if applicable, must be submitted as part of the application process and attached “As Relevant” to the submission. Description Duties: Works primarily in Air room within the Crib room as well as around campus and program trailers. Maintains and repairs SCBA used in recruit and all other agency programs. Diagnoses, repairs and maintains SCBA to ensure inventory is maintained and is ready for use, ensuring sufficient in service supply at all times. Works as part of a team and bears shared responsibility during shifts to ensure proper maintenance and repair of SCBA and related equipment as demand dictates. Conducts fit testing, maintains the records and shares reports with MFA, Crib Coordinator and Technician Team members. Inspects PPE related to the SCBA ensemble to ensure condition of equipment will meet safety requirements and NFPA standards. Required to check and record hours, oil level and other pertinent data prior to starting up the breathing air system before each shift. Notifies coordinators of the need to remove any equipment or system from service. Must be proficient in operating fit and flow test equipment and be able to accurately diagnose repair and make adjustments required to maintain equipment to in service status. Maintains data base and is proficient with SCBA track and other air room data systems including Microsoft word, excel and outlook. Must be able to import and export data for the purposes of providing information to crib coordinators and deputy director. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements Tell us about a friend who might be interested in this job. All privacy rights will be protected.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business. Our Technical Support Team is an integral part of our Water Heating Parts & Services organization, serving as the knowledge & contact center for customers, contractors and installers of our water heating products. The team operates in a virtual call center environment, using a variety of tools including 8x8, to provide talk, text and chat support for our clients. This role within the Technical Support Team, will focus on these main activities: * Handling a high volume of customer requests for technical assistance. * Demonstrating knowledge of technical product specifications and water heater fundamentals, and show the ability to communicate this information to customers via phone, video, email, chat or text. * Exhibiting a calm demeanor in stressful situations while being adaptable to change and maintaining a high level of customer care, both interally and externally. * Explain and interpret warranties to customers as they apply to products, and follow up with solutions for customers individual needs. * Provide training to other team members on Ariston products when required. * Maintaining accurate records and data in our CRM tool. The ideal candidate has a background in HVAC or Plumbing, and at minimum completion of high school/GED. They will also have: * A preferred Technical or Vocational Degree * Strong technical knowledge of HVAC and combustion test equipment * Solid mechanical troubleshooting skills * Demonstrated ability to work with people online, on video, on phone and in chat tools * Ability to work flexible hours when required. * Usage of Salesforce.com, as a plus We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.