Help desk analyst jobs in Greensboro, NC - 386 jobs

Requirements: What we're looking for: The IT Admin position will perform weekly/daily tasks including but not limited to the following for all IT expense assets to ensure all inventories are maintained at the correct levels: Procurement, Receiving and Asset management tasks. Inventory tracking for all IT expense assets. Procurement should align with the forecasted budget and ensure that equipment is acquired to support all regional, local, and shop-initiated projects, meeting planned targets. What you'll be doing: Lead local site services and project procurement activities, including creating procurement requisitions in Ariba and maintaining the local AP100 system. Monitor and track chequebook budgets to ensure accurate financial oversight. Manage asset and inventory issues, escalating concerns to site management as needed. Oversee equipment auditing, tracking, receiving, and reconciliation processes. Qualifications/ What you bring (Must Haves): This is a highly mobile role requiring oversight of capital equipment across a 9-million-square-foot facility, ensuring effective asset management on the plant floor throughout the site. Ability to handle multiple tasks at once by priority. Hands on experience in IT Asset lifecycle management. Hands on experience in MS Office. Hands on experience in procurement and inventory tracking. 3+ years of experience in managing IT assets. Strong organizational abilities combined with excellent oral and written communication skills. Added bonus if you have (Preferred): Accounting and/or budgeting background. Prior experience with Ariba Procurement and budget. 100% onsite, Monday-Friday

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Apex Systems is looking to hire a fully ONSITE Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 12-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a 10A-6P / 11A-7P shift with a Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: * Respond to customer inquiries via phone, email, or chat in a timely and professional manner. * Diagnose and troubleshoot technical issues related to products or services both remotely and in-person. * Provide step-by-step guidance to customers to resolve their issues. * Escalate complex issues to higher-level support or specialized departments as needed. * Document customer interactions and solutions in the help desk system. * Follow up with customers to ensure their issues are fully resolved. * Maintain up-to-date knowledge of company products, services, and policies. * Collaborate with team members to improve customer service processes and outcomes. Qualifications: * High school diploma or equivalent; additional technical certifications are a plus. * 2+ years of proven experience in a customer service or technical support role. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and attention to detail. * Ability to work in a fast-paced environment and handle multiple tasks simultaneously. * Proficiency in using help desk software and other relevant tools. * Flexibility to work various shifts, including evenings and weekends. * Bilingual in Spanish and English is a plus. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Greensboro, NC, US Job Type: Date Posted: January 13, 2026 Similar Jobs * Bilingual Help Desk Analyst * Help Desk Analyst * IT Service Desk Analyst II * IT Help Desk * IT Help Desk

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus. Employment Type: Full time Location: Greensboro, NC

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.50/Hour Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Are you already a solid Help Desk II technician looking for a change? Have you reached the top level of Help Desk I and are ready to move up in your career path? We have a place for the right candidate. Our Help Desk II/Support Specialist II provides technical support to system users and customer support staff. They also provide timely, accurate service to generate high customer satisfaction, and mentors teammates to do the same. Evaluates user needs, defines technical problems, and works with engineers to determine solutions. Assists customers in implementing solutions onsite. Follows the triage process and documentation expectations and models the behavior to teammates. Please note, our company does not provide sponsorship for employment visa status. COVID-19 considerations: This position requires the candidate to be vaccinated. We are taking this pandemic very seriously and are making all efforts to keep employees safe. If the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Longleaf Offers Competitive salary and generous bonus structure ($44,875 to $52,152. Entry depends upon skill level) Full benefits package, including free health & vision, disability, and life insurance for employees Training programs to improve your skills and prepare you for advancement Paid vacations and holidays, including your birthday A family-friendly environment Challenging projects in a fast-paced environment Collaborative process Growth opportunities Desired Skills and Experience A 4-year degree in computer science or related field 1+ Year of relevant service as an MSP Help Desk Technician Demonstrated leadership ability, regardless of job title Excellent written and verbal communication skills Demonstrated problem-solving and troubleshooting skills - natural fit with our corporate culture and values Familiarity with ITIL v3, ConnectWise and CompTIA A+ certification is a plus About Longleaf The Longleaf Network is a small Managed Service Provider that specializes in professional services clients (legal, health, financial services, and veterinary practices). We've been growing steadily since opening our doors in 2006 and serve 500+ locations nationally. Our corporate headquarters is in Greensboro, NC. We are a team of professionals who value kindness, honesty, expertise, responsibility, transparency, stewardship, and continuous improvement. Job Type: Full-time Pay: $44,875.00 - $52,152.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus pay COVID-19 considerations: This position requires the candidate to be vaccinated for COVID-19. When the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Experience: MSP Help Desk Technician: 1 year (Preferred) Work Location: One location

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact Qualifications Skill (minimum 7 years of experience in each skill) Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

The Configuration and Deployment Technician is a self-motivated, team-oriented individual that fulfils a key position within our company. The responsibilities of this position include operating system and software application installation and/or configuration on computers for both employee and customer use, with a focus on quality and efficiency. KEY RESPONSIBILITIES: * Diagnostic Tool Configuration * Ensure computer configurations and documentation of related data are accurate and complete, per customer requirements. * Configuring and deploying Windows Computers in a Work Group or Domain Environment. * Hardware preparation, including unboxing, installation of batteries and SIM cards, and scan-in of serialized hardware. * Installation and configuration of the operating system and a variety of diagnostic software applications. * Pairing proprietary and third-party vehicle adapters with computers and software applications. * Additionally, utilize remote access tools to configure computers at remote locations. * Contact third party software vendors to transfer or troubleshoot software license activation. * Engage or follow-up with other departments as needed to resolve issues. o Troubleshooting issues pertaining to hardware and software installation on computers to overcome conflict resolution for multiple software programs. o Active participation in all aspects of the Configuration and Deployment department as needed. To include Imaging Process, Configuration, Quality Analysis, Shipping, Tracking and Database Maintenance. * Product Deployment * Maintains high level of productivity. * Has the ability to update and maintain database records * Team Responsibilities * Maintain a good working relationship with other groups in the department and other departments throughout the company. * All other projects and duties as assigned. SUPERVISORY RESPONSIBILITIES: * This position has no supervisory responsibilities. WORK ENVIRONMENT: * This job operates in a professional office environment. The role routinely uses standard office equipment. EDUCATION/EXPERIENCE REQUIRED: * Working toward or having completed AS or BS degree in an IT-related field. * Desire to have a career in Information Technology. ADDITIONAL ELIGIBILITY REQUIREMENTS: * Detail oriented. * Excellent verbal and written communication skills. * Experience using MS Office and MS operating systems. PHYSICAL REQUIREMENTS: * This is largely a sedentary role; however, moving computer kits and hardware is regularly required. * Basic motor skills and manual dexterity for extensive computer usage are required. * Sitting for extended periods of time is required. * Talking, hearing and close vision abilities are required. * Standing, walking, reaching, kneeling, and crouching required. * Stress may occur with changing priorities, tight deadlines and long hours. * Ability to regularly lift 25 pounds. TRAVEL REQUIREMENTS: * 0% * This position description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Noregon Systems, Inc is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

JOB TITLE: ITS Technician DUTIES and RESPONSIBILITIES: Install, wire, integrate, and program the following - Poles, Cabinets, IVDS, Radar, CCTV Cameras, Encoders, Decoders, Field Switches, Lowering Devices, and all related hardware. Skilled in various task as listed above. Clean and prepare construction sites to eliminate possible hazards. Control traffic passing near, in, and around work zones. Measure, mark, and record openings and distances to lay out areas where construction work will be performed. Following the safety rules and regulations of the Company & OSHA regulations. Safe handling and use of all equipment assigned. Ability to understand installation manuals for all various types of equipment (CCTV, VDS, Field Switches, Encoders, Decoders, DMS) Good computer skills Ability to follow directions to complete various job tasks. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Determining the kind of tools and equipment needed to do a job, ability to operate equipment. Driver's license required. (Must be able to meet our insurance requirements.) Performs other related duties as assigned. EXPERIENCE, SKILLS and ABILITIES: Minimum 1 year experience in job related field. Ability to work strenuously outside in all types of weather. Ability to lift and carry up to 75 lbs. for short distances. Ability to work on uneven terrain. Ability to properly hear and understand or interpret verbal job site instructions and properly perform such instructions. Must possess and maintain valid driver's license. WORK ENVIRONMENT: Must be able to work in all weather conditions. Must be able to lift/move up to 50 pounds. Benefits: The following benefits are included on the first day of the month following your date of hire: Health, Dental, and Vision Insurance Basic Life Insurance & AD&D Health Care & Dependent Care Flexible Spending Account Short Term Disability - Long Term Disability 401(k) plan (with matching) Paid Vacation Paid Holidays Lumin8 is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. LGBTQIA, Veterans, and women friendly!

Positions in this banded class conduct analytical work providing consultation, support, and/or training to end-users/clients of computer or other technology based systems. Employees may provide technical support of hardware, applications, operating systems, and networking. This function requires a broad understanding of a variety of technologies to effectively support end-users/clients. These employees are not usually involved in application development or network design, but may participate in system integration and network analysis activities. This work requires strong communication skills, and ability to effectively interact with a broad range of end-users/clients and an ability to use a variety of technical resources for providing this support. Employees at this level may provide routine and non-routine support for a wide range of technologies, or may provide in-depth support for a more narrowly-defined area of technology. These employees may be responsible for oversight of programs or projects. Minimum Qualifications Bachelor's degree in computer science, information technology, business administration, or a related discipline. Five or more years of experience in a process improvement, technical support or IT systems administration role. Strong communication skills and the ability to facilitate communication across various disciplines. Experience with financial systems and data management. Preferred Qualifications Experience with financial systems such as DebtBook, QuickBooks, IntelleCheck, NCFS , NCID , and Core Banking, Chrome River, and Jaggaer Invoicing. Proficiency with Microsoft Office applications and M365. Familiarity with ServiceNow or other IT ticketing systems. Work Environment Driving - Car/Truck - o, Inside - c

Job Description Reports To: Service Manager/Shop Foreman The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components. The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed. Key Responsibilities:Diagnostics & Repairs: Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems. Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools. Repair and replace belts, hoses, radiators, alternators, starters, and batteries. Conduct basic driveline and powertrain repairs, including clutches and differentials. Assist A-Level Technicians with major engine and transmission overhauls. Preventive Maintenance & Inspections: Perform DOT inspections and ensure vehicles meet federal and state compliance. Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements. Identify and document potential issues before they lead to major failures. Brake, Suspension & Drivetrain Work: Repair and replace air and hydraulic brake components. Perform alignment adjustments, steering, and suspension repairs. Replace and adjust clutches, U-joints, wheel bearings, and seals. Electrical & Aftertreatment Systems: Diagnose and repair lighting, wiring, and battery systems. Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting. Shop Efficiency & Teamwork: Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently. Maintain a clean and safe workspace, following OSHA and dealership safety guidelines. Keep accurate repair records and documentation for warranty and customer records. Qualifications Proven experience as a B-Level Diesel Technician or equivalent role Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion CDL preferred Strong problem-solving, time management, and organizational skills Proficient in reading service manuals, wiring diagrams, and diagnostic data Team player with a positive attitude and commitment to continuous improvement Valid driver's license and acceptable driving record Physical Requirements Ability to lift up to 75 pounds and perform physically demanding tasks Frequent standing, walking, bending, kneeling, and reaching in and around vehicles Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.) Must be able to safely operate diagnostic tools and shop equipment Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots Benefits White's International Trucks invests in your success-on and off the job. Our comprehensive benefits package for full-time employees includes: Medical, Dental, and Vision Insurance (multiple plan options) Health Savings Account (HSA) with company contribution Flexible Spending Account (FSA) options 401(k) with Company Match - 50% match up to 6% of contributions Company-Paid Basic Life Insurance with AD&D coverage Short- and Long-Term Disability Plans available for purchase Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) Paid Vacation, Sick Leave, and Holidays Uniforms Provided and annual boot reimbursement Paid training and certification incentives through our Technician Roadmap Expense card, vehicle allowance, or mileage reimbursement (varies by role and region) Opportunities for career growth and advancement to A-Level Technician and leadership roles Supportive, family-driven culture centered on safety, teamwork, and long-term success

Job Description Community Support Technician needed to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance with Community Living Support. Technician must have experience with autism. Monday - Friday - 4:00 pm - 8:00 pm Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Occam Solutions is looking for a Mid Level Service Desk Technician, Ft. Bragg. The Mid-Level Desk Technician will have many responsibilities will include: Interfaces directly with supported end-users to provide hardware, software, network and applications problem resolution. Is proficient with industry standard desktop operating systems and office automation software suites. Must demonstrate excellent verbal and written communication skills. Special Operations Force experience is preferred (but not required). Will be required to work rotating shift schedules to include nights, weekends, and holidays. Specific Responsibilities: Service Desk Technicians (SDTs) must be able to clearly communicate via phone, portals and instant messaging with end users and technicians. These technicians must have experience troubleshooting core services (file, e-mail, print, web, portal and transport), and be able to mentor lower level technicians to become proficient within these areas. Must be able to present a professional, sharp and technically savvy image via verbal, written and in person communications with customers with responsibilities ranging from entry level to the senior executive levels and serve as a positive example to other technicians on the team. SDTs must be qualified to perform the following functions: * Serve as the initial point of contact for resolution of desktop/laptop/mobile related problems in a 70,000+ customer enterprise. * May be required to provide VIP level support to USSOCOM executive level users and their staff. * Troubleshoot research, diagnose, document, and resolve technical issues surrounding Windows 10, Windows 8, Windows 7, MS Office applications, email, other special applications, Internet connections, and hardware/peripheral equipment via telephone. * Document, track, resolve, and report on problems and work orders using Remedy Action Request database system. * Modify/create and troubleshoot user accounts via Active Directory, submit changes to file management and peripheral devices via Remedy, escalate network incidents, and provide direct support to USSOCOM customers located throughout the world. * Determine which special team can best resolve the problem and assign the task to the Desktop Support, Customer Support, Network Administration or System Administration Teams when a solution cannot be provided telephonically. * Ability to install, maintain and troubleshoot server, network, system and application issues. * Technical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems. * Must have experience with Dameware, RDP and Terminal Services. * May be required to perform incident management functions which include: Incident trending and prioritization and documenting and communicating those findings with senior organizational team members. * Perform other duties as required. Minimum Required Qualifications: * Two Years relevant IT/Service Desk Experience * Must have DoD 8570 IAT Level I certification. * Must be able to maintain DoD 8570 IAT Level I certification via continuing education requirements or re certification. * Must possess current TS/SCI clearance. * Must be TS/SCI eligible. Preferred Qualifications: * DoD 8570 IAT Level II certification. * Special Operations Force experience.

The purpose of this position is to provide IT support to the faculty and staff in the College of Agriculture and Environmental Sciences. Primary Function of Organizational Unit N.C. A&T is a public, land-grant, doctoral research institution and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master's programs, and 12 doctoral programs. It is America's top producer of Black graduates in Engineering and Agricultural Science bachelor's programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications/Journalism. It also ranks no. 3 in master's degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master's degrees in Engineering, and no. 11 best business school for women in the nation. Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as "R2-High Research Activity" in the Carnegie Classifications and is poised to achieve "R1-Very High Research Activity" status. It also holds Carnegie's earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina's Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as "best for business" by the CNBC financial network. The College of Agriculture and Environmental Sciences has four distinct but inter-related departments (Agribusiness, Applied Economics, and Agriscience Education; Animal Science; Family and Consumer Sciences; and Natural Resources and Environmental Design). The College offers 10 bachelor's degrees, seven graduate programs, and has five options for Certificates within the Bachelor's degree, and one Post-Baccalaureate Certificate in Waste Management. The CAES has three institutes and centers of excellence: Center for Excellence for Post-Harvest Technologies, International Trade Center, Waste Management Institute and one interdisciplinary Center for Bioenergy. To complement the academic programs in the college, the CAES has an Agricultural Research Program; Cooperative Extension Program; University Teaching and Research Farm; Child Development Laboratory; and Laboratory Animal Research Unit. Work Hours 8:00AM - 5:00PM; Monday - Friday; some overtime may be required Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site) Key Responsibilities and Related Competencies Required Competency Technical Support Duties Manages and coordinates on-going hardware and software needs of the CAES, to include repair, acquisition and software installation and help desk functions. Provides technical support to staff, faculty, administrators, and students in assigned buildings: Carver, Sockwell, Child Development Lab, and University Farm administrative staff. Serves as back-up to the assigned Technical Support Analyst in the other buildings in the College such as Coltrane, Webb, Benbow, and C.H. Moore. Supports these departments: Center of Excellence in Post Harvest Technology at Kannapolis, Department of Natural Resources & Environmental Design, Animal Science, Family Consumer Sciences, Ag Business & Applied Economics, Agriscience Education, Ag Research Station and Cooperative Extension. Conducts informal training sessions on new software and applications related to CAES functions. Creates brief tutorials and training documents with screenshots of procedures that are needed to operate equipment. Performs routine and non-routine diagnostics and maintenance on these operating systems: Windows Server 2012, 2008, Print Manager, System Center Configuration Manager (SCCM), Windows 11, and Windows 10. Understands the diagnosis and time needed to make labor-intensive corrections of these systems; corrections are found via an event manager software, which sends an alert to email. Tests servers weekly, usually after 5 pm when users are not affected. Modifies, upgrades, and patches the following systems and software: Windows 10, System Center Configuration Manager (SCCM), System Center Operations Manager, Microsoft Project, Lumion 3d software for Landscape architecture, Netop Vision for Agri-Business (Browser control software for locking the browser during Exams), Sketch up, AutoCAD, Smart Notebook software for Natural Resources, Ag-Education, and Bio-Engineering, and Adobe Creative Cloud, SPSS, SAS. Resolves most incident tickets escalated to the Technology Support Analyst, which are submitted in the form of daily email requests numbering 3-10 a day and 9-250 per month. Creates and transfers document, develop small databases, calculate statistical analysis to support office functions. Researches new technologies being implemented. Supports various software and programming packages which requires familiarity with manipulation of data between packages or with other computer systems. Uses appropriate guidelines and manuals for certain problems with software and hardware, or consults with technical support at other locations for resolution. Required Competency Technical Solution Development Duties Improves efficiency of systems assigned to meet client needs. Observes system processes to note problem execution or errors and initiate corrective actions. Upgrades desktop computers for Research Faculty and Staff, Cooperative Extension Faculty and Staff, with the most current operating systems, fastest processors, and solid state hard drives for greater productivity. Automates the installation of operating system images on computer systems to one process versus multiple processes. Manages individual accounts to maximize server space for greater operational efficiency. Makes contacts with vendors to determine best options for change recommendations and implementations. Documents procedures and solutions on the website, which provides basic procedures and information. Documents other solutions on a shared drive. Reports incidents using the TeamDynamix Ticketing System for follow up and solution documentation. Required Competency Planning and Organizing Duties Maintains a database file that includes all information relating to computer equipment. Generates reports that pull up information by person, location, property numbers, vendors, etc. Develops and/or coordinates training for CAES faculty and staff and keeps records to determine training needs and technical competency levels. Conducts research to determine suitability for our systems. Required Competency Project Management Duties Manages server accounts, shared network resources and network support for CAES. Maintains familiarity with Windows NT Domain consisting of four domain controllers: Dec ALPHA (Primary Domain Controller), Intel based 500 Mhz+ (Backup Controllers). Provides recommendation on expenditures for equipment and software to meet the information needs of the organization. Required Competency Technical Knowledge Duties Writes programs/code for testing and implementing processes on servers. Understands Voice over Internet Protocol (Voip), Computer configurations including operating systems - applications - and infrastructure, Networking and configuring IP addressing, Internet Connectivity. Understands Audio/Video, Skype, Office Suites, Operating Systems, Server Management, Active Directory, and building your own Ethernet networking cables. Provides computer configurations including operating systems applications and infrastructure. Understands print management to assign users and levels of access and control. Understands how to assign IP addresses and associated devices. Understands wireless system technology and providing levels of access to users. Understands Android and Mac based phone systems for connectivity and access to wireless network. Creates cables for internet access in laboratory and office environments. Maps CAES servers based on location of clients for connectivity to university networking systems to provide access to faculty and staff. Applies knowledge of server configuration (virtual or physical), virtual private network (VPN) for remote access to servers to diagnose and solve problems, data pathways between multiple servers, and configurations to implement backup processes. Required Competency Consultancy Skills Duties Consults with a variety of clients within the College of Agriculture and Environmental Sciences, including Administrators (Deans), Directors, Department Chairs, on all matters relating to computer needs and use, to include selection, maintenance and long-range planning. Requests for consultation also come from individual staff, faculty, and students. Interacts with colleagues on the CAES IT Team, University ITS, vendors, and with clients (Administrators, Faculty, Staff, and students). Asks pertinent questions, listens carefully, and communicates clearly, often in non-technical terms.

Purpose: The IT Access Support Specialist is responsible for provisioning, modifying, and removing user access to internal and client-facing applications based on approved requests and established procedures. This role focuses on accurate execution of access changes and coordination with IT Support and business teams. General Description: This position is an operational IT support role specializing in application access administration. The IT Access Support Specialist executes access requests based on documented processes and required approvals and collaborates with cross-functional teams to support efficient user access. Duties: Participate in continuous improvement initiatives to streamline access provisioning workflows and enhance security controls. Provision, modify, and deprovision user access across internal and client-facing applications. Process access requests in accordance with documented procedures and required approvals. Maintain detailed documentation for access requests, configurations, and approvals. Support onboarding and offboarding processes by coordinating timely systems access changes. Serve as a liaison between IT Support and business units regarding application access. Identify recurring access issues and escalate appropriately. Perform Tier 1 and Tier 2 helpdesk support when not engaged in access provisioning activities.