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Help desk analyst jobs in Indio, CA - 32 jobs

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  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Help desk analyst job in Palm Springs, CA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $42k-60k yearly est. 60d+ ago
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  • IT Operations Field Specialist

    Radnet 4.6company rating

    Help desk analyst job in Indio, CA

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an IT Operations Field Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Collaborate with operational leadership and other partners to assess and deliver on functional needs of the business in relation to hardware and software standards. Monitor, provide assistance with and achieve resolution to all issues, service tickets and projects in given area. Enter, monitor and complete all entries in the Support Desk tracking system, which includes stating the issue(s), listing all troubleshooting steps, providing a resolution and marking the records as complete. Communicate frequently with business leadership to have understanding of ongoing and future projects to ensure that the IT team is prepared to assist when needed. Visit sites (not frequently required for after- hours support) and offices to check in with the managers and all other users to find new and resolve active issues. Assist with installation, relocation, configuration, troubleshooting and ongoing usability of phones, desktop computers, peripheral equipment and software. Interact with IT Operations Manager and Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, Service Desk and Infrastructure to resolve user issues and further develop understanding of systems, applications and workflows. Maintain a strong working knowledge of all the equipment and systems supported by the IS Service Desk by keeping current with all documentation and by participating in continuing education programs. Utilize industry best practices to maintain appropriate level of LAN/WAN and computer systems security as established. Identify and work with IS Admins support staff to rectify any noted deficiencies. Assist in maintaining oversight of all IS inventory stock; including ordering, receiving, tracking, and deployment. Perform preventative maintenance on equipment, maintain acceptable cable management practices and clean work area/computer rooms. Evaluate existing systems and/or user/business needs to analyze, design, recommend and implement system updates and/or changes. Monitor and maintain computer rooms, while keeping a working knowledge of the configuration and purpose of the equipment in each room. Collaborate with vendors (Network, Voice Team, etc.) to escalate issues and create service tickets in their external ticketing system. Communicate and deliver resolution to end users. Configure, monitor and support internal and external networks. Provide end user support with application functionality and escalate issues as needed. Image desktops and laptops. Build computers or change out computer parts. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service To Ensure Success In This Role, You Must Have: Bachelor's or Associate's degree in a related technical field and/or a minimum of one (1) year of IT Support work experience. Demonstrate strong operational and analytical abilities, with superior communication and interpersonal skills. Ability to communicate effectively in person and in writing with all employees, customers and vendors (ability to communicate in a non-technical manner if needed). Possess and utilizes excellent customer service skills In-depth knowledge of PC, printer, file servers, print servers and network operations. Knowledge of network cabling, switches/hubs, routers, firewalls, network diagnostic tools, network operating systems and TCP/IP protocol is essential. Strong knowledge of Microsoft Windows operating systems, personal computer software set up and installation, and PC connectivity. High level of proficiency and demonstrated effectiveness in problem determination and resolution. Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and willingness to work additional hours beyond your regular shift as the need arises. Working knowledge of Microsoft Office Products, encryption software and other PC based software applications Ability/flexibility to travel to/between sites as needed, must possess a valid / unrestricted CA State Driver's License and proof of insurance. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
    $94k-118k yearly est. 19d ago
  • IT Technician (Field)

    Cal Tech Services Inc. 3.9company rating

    Help desk analyst job in Indio, CA

    Job DescriptionBenefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Maintain computer hardware in working order Set up employee workstations (computers, printers, routers, etc) Install and configure software Train colleagues in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems Maintain optimized local network Qualifications A bachelors degree in Computer Science or a related field is preferred Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security
    $102k-157k yearly est. 29d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in North Shore, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $36k-49k yearly est. 12d ago
  • ON CALL IT and TV Field Technician- Riverside-San Bernardino-Ontario, CA

    Geeks On Site 3.1company rating

    Help desk analyst job in Palm Springs, CA

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $38k-60k yearly est. 29d ago
  • Flat Rate Tech Level A

    Palm Springs Kia

    Help desk analyst job in Cathedral City, CA

    Job DescriptionDescription: Are you a seasoned Automotive Technician with a commitment to excellence and a sharp eye for detail? Palm Spring Kia is actively searching for an experienced professional to join our team. As a respected name in the automotive industry, we take pride in delivering outstanding service to our customers. If you possess a proven track record of technical expertise and are dedicated to providing exceptional automotive service, we encourage you to apply! Key Responsibilities: Diagnose, repair, and service Hyundai vehicles in adherence to manufacturer specifications. Conduct routine maintenance tasks and perform thorough vehicle inspections. Employ diagnostic tools and equipment to accurately identify and address issues. Collaborate closely with service advisors to effectively communicate repair recommendations to customers. Stay abreast of industry trends, technological advancements, and Kia-specific training. Maintain an organized and clean workspace, adhering to safety and environmental guidelines. Ensure timely and efficient completion of assigned tasks. Qualifications: Experience as an Automotive Technician, preferably specializing in Kia vehicles. ASE Certification is highly desirable. Proficient in using diagnostic tools and equipment. Strong problem-solving skills with meticulous attention to detail. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team. Valid driver's license with a clean driving record. Benefits: Paid time off (PTO) for vacation, personal, and sick days. Matching contribution to your 401K retirement savings plan. Employee discount on vehicle purchases, servicing, and parts. Medical, dental, and vision insurance coverage for you and your eligible dependents. Life insurance for added peace of mind. Certified DailyPay partner. Employee Assistance Program Palm Springs Kia is an equal opportunity employer, embracing candidates from diverse backgrounds. We appreciate the effort invested in each application and will contact qualified candidates for further consideration. Thank you for considering a career with Palm Springs Kia! Requirements:
    $41k-67k yearly est. 30d ago
  • Peer Support Specialist - Crisis Stabilization (Youth & Adult Services)

    Wellness and Equity Alliance LLC

    Help desk analyst job in Indio, CA

    Description: Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing and advanced practice pharmacy. We work nearly exclusively with underrepresented communities, fundamentally addressing health-care disparities and the social determinants of health (SDoH) that have been amplified during the COVID-19 pandemic, prioritizing the following: People experiencing homelessness Indigenous communities Immigrant communities Rural communities BIPoC communities LGBTQIA+ communities Justice-impacted communities The WEA team is diverse, inclusive, and nimble enough to assemble teams of healthcare professionals within days using our proven local staff recruitment models to address population health crises and communicable disease outbreaks. The WEA team's partnership model is collaborative and allows hospitals, health jurisdictions, state/local government agencies to provide timely care using equity-based strategies for individuals and marginalized communities. JOB DESCRIPTION The Peer Support Specialist uses their lived experience with mental health challenges, recovery, and/or substance use to provide hope, support, and empowerment to individuals in crisis. Working as a vital member of the crisis stabilization team, this role helps clients build connections, navigate immediate stressors, and move toward recovery and resilience. Services are provided for youth, adults, and families experiencing behavioral health crises, including those with co-occurring substance use needs. Key Responsibilities Client Support & Engagement Offer compassionate emotional support and share recovery experiences in a way that inspires hope and builds trust. Assist individuals in developing coping strategies, grounding skills, and wellness tools during stabilization. Promote self-advocacy and client voice in treatment decisions. Support youth and families in strengthening communication and natural support networks. Encourage engagement in recovery-oriented programming, support groups, and community resources. Navigation & Advocacy Help clients understand the crisis process and what to expect during and after stabilization. Provide guidance in accessing community programs, housing, benefits, and peer-run services. Advocate for recovery-focused, culturally responsive care that respects individual choices. Collaboration & Team Support Work closely with clinicians, case managers, nurses, and psych techs to support safety and stability. Participate in team meetings and contribute peer perspective to care planning. Assist with warm handoffs to outpatient mental health providers, youth programs, and SUD services. Documentation & Communication Complete brief, strengths-focused documentation of services provided. Maintain professional boundaries and confidentiality while building supportive relationships. Requirements: Essential Skills and Qualifications: Empathy, active listening, and relationship-building Comfort supporting individuals during intense emotional experiences Collaborative and recovery-oriented mindset Knowledge of coping skills, wellness planning, and peer empowerment Cultural humility and respect for lived experience Qualifications and Education Requirements Completion of approved California Peer Support Specialist Certification (or eligibility in progress). Personal lived experience with mental health challenges and/or substance use recovery and a demonstrated recovery journey. Ability to use lived experience skillfully and appropriately to support individuals in crisis. Strong communication skills with diverse populations, including youth and families. Preferred Skills Experience in crisis services, youth advocacy, or community behavioral health settings. Bilingual capabilities (Spanish preferred). Familiarity with local recovery resources, peer support networks, and culturally diverse communities. Benefits: Medical Coverage through WEA's ICHRA program Paid Time Off (PTO) for full-time employees Paid Holidays (8 annually after 90 days) Paid Sick Leave per state requirements Continuing Education (CE) Reimbursement Supportive, mission-driven work environment
    $39k-64k yearly est. 23d ago
  • Certified Peer Support Specialist

    ABC Recovery Center 4.6company rating

    Help desk analyst job in Indio, CA

    The Peer Support staff provides support, advocacy, and assistance to clients in the treatment program. This position draws on lived experience and peer support principles to foster recovery, resiliency, and empowerment among clients. Working closely with the multidisciplinary treatment team, the Peer provides feedback and perspective to improve the effectiveness of behavioral health services while modeling positive recovery practices. DUTIES AND RESPONSIBILITIES Client Support & Advocacy Communicate, represent, and promote the perspectives of clients and their families/caregivers within the behavioral health system Facilitate self-help groups for clients, family members, and caregivers Shadow and support individual and group therapy sessions, demonstrating knowledge of substance use, co-dependence, and group dynamics Support discharge planning activities, including employment, housing, and community reintegration Maintain respectful, professional interactions while supporting client recovery goals Transport clients to offsite appointments, community resources, and recovery-related activities while maintaining a safe, supportive, and professional environment Program Engagement & Participation Attend and participate in special events, conferences, workshops, and trainings Actively participate in case conferences, utilization reviews, and staff meetings Engage in ongoing in-service and other required training activities Team Collaboration & Communication Collaborate with clinical staff, family members, probation officers, and social workers Maintain timely and professional communication with team members, family, and referral sources Report client issues and concerns to supervisors as required Support organizational policies, procedures, and goals established by leadership Assist with administrative tasks as assigned by the supervisor Administrative & Operational Duties Ensure compliance with attendance requirements and training completion (e.g., Relias) Support and uphold safety standards, including risk management and facility procedures Perform other duties as assigned Must hold current CPR and First Aid certification or obtain certification within 30 days of hire (training provided by employer) Crisis intervention training (preferred) COMPETENCIES Adaptability Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, and changes approach or method to best fit the situation Communication Expresses ideas and thoughts verbally and in written form. Exhibits good listening and comprehension, keeps others adequately informed, and selects and uses appropriate communication methods Conflict Resolution Identifies and addresses conflicts in a timely manner, facilitates open communication, seeks mutually beneficial solutions, and maintains a positive working environment Customer Service Displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, and solicits customer feedback to improve services Dependability Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments, and meets attendance and punctuality guidelines Job Knowledge Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, displays understanding of how job relates to others, uses resources effectively Judgment Uses good clinical judgment and professional boundaries when assessing, counseling, and consulting. Problem Solving Identifies problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions MINIMUM QUALIFICATIONS Experience Lived Experience Requirement: Minimum of 1 year of lived experience in behavioral health or substance use disorder (SUD) recovery, either through personal recovery or direct involvement in the recovery journey of a close family member. Candidates must demonstrate meaningful engagement with the recovery community and a willingness to share their recovery story when appropriate, in a way that supports and inspires others. Sobriety Requirement (for those in personal recovery): If the candidate is in personal recovery, a minimum of 2 years of continuous sobriety is required. The candidate must also demonstrate a commitment to maintaining a drug- and alcohol-free lifestyle. Education High school diploma or equivalent required Certifications Valid certification by a state approved Peer Support credentialing program Other Requirements Valid California Driver's License (required), and insurability under company policy FBI/DOJ fingerprint clearance, negative TB test, and drug screening prior to hire Bilingual in Spanish (preferred) Ability to work flexible hours, including evenings or weekends as needed Knowledge & Skills Strong knowledge of evidence-based practices in SUD and co-occurring disorders Familiarity with addiction treatment resources, relapse prevention, and recovery support systems Ability to work with diverse populations with sensitivity and professionalism Proficiency in Microsoft Office Suite and basic computer use Must be able to perform CPR and respond to medical emergencies as needed PHYSICAL, SENSORY, ENVIRONMENTAL QUALIFICATIONS The physical and environmental conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Physical Requirements This position primarily operates in an office or clinical environment. The role requires sufficient physical ability and mobility to: Sit, stand, and walk for extended periods, including walking between buildings and up and down stairs Frequently lift, carry, push, and/or pull up to 50 pounds Assist with client mobility and repositioning as needed Perform repetitive hand movements including keyboarding, grasping, and reaching to operate standard office and medical equipment (e.g., computer, mouse, telephone, blood pressure cuffs) Occasionally stoop, bend, kneel, crouch, reach, and twist Must be physically capable of performing CPR, including kneeling, applying chest compressions, and using emergency response equipment Vision Requirements Ability to see at close range, at a distance, peripherally, and to adjust focus Depth perception required for tasks such as reading, computer use, and navigating the workspace Communication Requirements Ability to clearly communicate verbally with coworkers, supervisors, clients, and medical professionals Ability to hear within normal audio range, with or without corrective devices Work Environment Work is performed in a standard office or clinical setting with frequent client interaction and occasional interruptions May be exposed to bodily fluids, odors, cleaning agents, and other environmental elements on an occasional basis Must be able to respond to emergencies in various areas of the facility, including those accessible only by stairs EQUAL EMPLOYMENT OPPORTUNITY STATEMENT A.B.C. Recovery Center, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment in accordance with applicable federal, state, and local laws. It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based on a person's race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, sexual orientation, or any other protected status.
    $36k-52k yearly est. Auto-Apply 60d+ ago
  • Bilingual Art Tutor & Behavioral Support Specialist (Spanish/English)

    Tutor Me Education

    Help desk analyst job in Thermal, CA

    At Tutor Me Education, we are revolutionizing the way students learn, and we're seeking passionate teachers and tutors with special education experience to provide 1:1 in-home tutoring in Thermal, CA! If you're committed to making a difference in the lives of students with special needs and helping them achieve academic success, we want to hear from you! About the Role: As an Tutor at Tutor Me Education, you'll provide personalized, one-on-one tutoring to students with special needs in their homes. You will be responsible for helping students with daily activities, offering moral support, and delivering tailored instruction based on their Individualized Education Plan (IEP). We are seeking either: A Registered Behavior Technician (RBT) or professional with equivalent experience providing behavioral or emotional support, and/or An art tutor or creative instructor experienced in working with individuals with developmental or emotional support needs. Details: In-Person Tutoring in Thermal, CA Schedule: 4-5 sessions a week (tutoring hours TBD) Rate is between $25 to $35 per hour Ideal Candidate: Fluent in Spanish and English (required). Experience working with individuals with developmental, behavioral, or emotional support needs. Background in art instruction, creative tutoring, or therapeutic recreation preferred. RBT certification or comparable behavioral training highly desirable. Strong skills in redirection, emotional regulation techniques, and rapport-building. Compassionate, creative, and reliable professional demeanor. Must pass background check and provide professional references. Key Responsibilities: Design and implement art-based learning sessions focused on drawing, creative expression, and confidence-building. Incorporate positive behavior support strategies and teach coping mechanisms to manage frustration and improve emotional regulation. Encourage participation and motivation through the student's interests (drawing, comics, Legos, creative projects). Collaborate with caregivers and day program staff (as appropriate) to ensure consistency and positive progress. Maintain a calm, patient, and motivating environment that emphasizes structure, empathy, and respect. Provide feedback and progress updates to the family or care team. Why Tutor Me Education? At Tutor Me Education, we are dedicated to providing a nurturing, supportive environment where students can thrive. We pride ourselves on offering meaningful tutoring opportunities that make a lasting impact in the communities we serve. Whether you're looking for consistent hours or just want to make a difference, we have a place for you. Benefits: Performance-Based Pay Incentives Voluntary retirement program Referral program Flexible schedule Help students with special needs reach their full academic potential Equal Opportunity Employer: Tutor Me Education is proud to be an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We encourage candidates from all backgrounds to apply. Diversity, Equity, and Inclusion: We are committed to fostering an inclusive workplace where every team member feels valued, respected, and empowered. Diversity drives innovation, and we believe it is essential for success.
    $25-35 hourly Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Help desk analyst job in Palm Springs, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17.5 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly Auto-Apply 13d ago
  • Operational Support Associate

    Sixt USA 4.3company rating

    Help desk analyst job in Palm Springs, CA

    Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you'll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You'll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, and room for career growth, this role is perfect for those who want to be part of a dynamic, high-performing team. Hourly wage of $25.75 Apply now! YOUR ROLE AT SIXT You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs Flexibility You're available to work a variety of shifts, including evenings, weekends, and holidays Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver's license with a clean record WHAT WE OFFER Comprehensive Benefits Package including healthcare (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401(k) plan Paid Time Off & Holidays with PTO, sick leave, and time and a half for working public holidays Bonus Plan based on individual and team performance Employee Assistance Program for confidential support with personal or professional challenges Exclusive Rental Discounts including employee-only rates, family rental options, and perks Uniform & Perks including company-provided uniforms with weekly dry cleaning Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
    $25.8 hourly 5d ago
  • Support Technician

    Dave & Buster's, Inc. 4.5company rating

    Help desk analyst job in Palm Springs, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. * Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. * Assists the Guest with all requests and answers questions as needed and makes recommendations. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking, displaying, and securing merchandise in all storage areas. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists in daily maintenance and organization of tech room and storage areas. * Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. * Assists with general store maintenance as directed by management. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team Members. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work off an extension ladder. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $16 - $17.5 per hour Salary Range: 16.9 * 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly Auto-Apply 60d+ ago
  • Gallery Housekeeping Support Associate

    Explore RH

    Help desk analyst job in Palm Desert, CA

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Housekeeping Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Build and maintain partnerships within the Gallery team Assist in the maintenance of the Gallery at all levels: Vacuuming floors, tidying up rooms, gathering trash and restocking pantries Polishing furniture, deep cleaning rugs, floors, windows and walls Light exterior maintenance and landscaping Deep cleaning and refreshing of restrooms OUR REQUIREMENTS Strong interpersonal skills Mental flexibility Strong organizational and time management skills Ability to recognize and respond to multiple priorities Commitment to Quality, detail focused on all levels Delivery of first-class service to our employees and our clients PHYSICAL REQUIREMENTS Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques Ability to maneuver effectively around gallery floor, stock room and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
    $34k-62k yearly est. Auto-Apply 6d ago
  • Certified Peer Support Specialist

    Pinnacle Treatment Centers 4.3company rating

    Help desk analyst job in Banning, CA

    Full-time with travel to Banning & Hesperia We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.  Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.  Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.  As the Peer Support Specialist, you are responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services/Aegis in a positive and professional manner. You will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. In this role, you must understand and have respect for everyone's unique path to recovery. Pay: $25/per hour Benefits:  18 days PTO (Paid Time Off)  401k with company match  Company-sponsored ongoing training and certification opportunities.  Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.  Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)  Discounted tuition and scholarships through Capella University.  Requirements:   High school diploma or equivalent. Peer Support Certification OR certification eligible within three (3) months. Personal Attestation of one year in recovery from substance use disorder. Valid driver's license in good standing Ability to travel up to 50% locally as needed Preferred Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university. CPR Certification One (1) year of experience working in a behavioral health setting Responsibilities:  Assist patients in overcoming barriers to treatment and meeting basic needs to promote self-sufficiency. Peer Supporters support recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Document in EMR, as necessary. Provide education to patients around wellness management and recovery skills. Educate patients around the community and natural support, life skills, recovery related activities and how to utilize these in the recovery process. Arrange referrals to other agencies and resources in the community when Appropriate Provide goal-planning sessions, access to resources, care navigation, and one-to-one support to patients and their families where appropriate. Provides coaching and support to clients as challenges arise from everyday activities. Assist clients with orientation to program and update appropriately into EMR as needed. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Join our team. Join our mission.
    $25 hourly 60d+ ago
  • Gallery Housekeeping Support Associate

    Restoration Hardware 4.3company rating

    Help desk analyst job in Palm Desert, CA

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Housekeeping Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Build and maintain partnerships within the Gallery team Assist in the maintenance of the Gallery at all levels: Vacuuming floors, tidying up rooms, gathering trash and restocking pantries Polishing furniture, deep cleaning rugs, floors, windows and walls Light exterior maintenance and landscaping Deep cleaning and refreshing of restrooms OUR REQUIREMENTS Strong interpersonal skills Mental flexibility Strong organizational and time management skills Ability to recognize and respond to multiple priorities Commitment to Quality, detail focused on all levels Delivery of first-class service to our employees and our clients PHYSICAL REQUIREMENTS Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques Ability to maneuver effectively around gallery floor, stock room and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
    $24k-30k yearly est. Auto-Apply 6d ago
  • Certified Peer Support Specialist

    Aegis Treatment Centers

    Help desk analyst job in Banning, CA

    Job Description Certified Peer Support Specialist Full-time with travel to Banning & Hesperia We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As the Peer Support Specialist, you are responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services/Aegis in a positive and professional manner. You will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. In this role, you must understand and have respect for everyone's unique path to recovery. Pay: $25/per hour Benefits: 18 days PTO (Paid Time Off) 401k with company match Company-sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University. Requirements: High school diploma or equivalent. Peer Support Certification OR certification eligible within three (3) months. Personal Attestation of one year in recovery from substance use disorder. Valid driver's license in good standing Ability to travel up to 50% locally as needed Preferred Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university. CPR Certification One (1) year of experience working in a behavioral health setting Responsibilities: Assist patients in overcoming barriers to treatment and meeting basic needs to promote self-sufficiency. Peer Supporters support recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Document in EMR, as necessary. Provide education to patients around wellness management and recovery skills. Educate patients around the community and natural support, life skills, recovery related activities and how to utilize these in the recovery process. Arrange referrals to other agencies and resources in the community when Appropriate Provide goal-planning sessions, access to resources, care navigation, and one-to-one support to patients and their families where appropriate. Provides coaching and support to clients as challenges arise from everyday activities. Assist clients with orientation to program and update appropriately into EMR as needed. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Join our team. Join our mission.
    $25 hourly 6d ago
  • ON CALL IT and TV Field Technician- Riverside-San Bernardino-Ontario, CA

    Geeks On Site 3.1company rating

    Help desk analyst job in Twentynine Palms, CA

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $38k-60k yearly est. 29d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Help desk analyst job in San Jacinto, CA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $72k-99k yearly est. 12d ago
  • Operational Support Associate

    Sixt 4.3company rating

    Help desk analyst job in Palm Springs, CA

    Back to results Operational Support Associate Branches & Operations Full-time Palm Springs, United States Apply now Apply now Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you'll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You'll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, and room for career growth, this role is perfect for those who want to be part of a dynamic, high-performing team. Hourly wage of $25.75 Apply now! YOUR ROLE AT SIXT * You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities * You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards * You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal * You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation * You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER * Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives * Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences * Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency * Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs * Flexibility You're available to work a variety of shifts, including evenings, weekends, and holidays * Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver's license with a clean record WHAT WE OFFER * Comprehensive Benefits Package including healthcare (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401(k) plan * Paid Time Off & Holidays with PTO, sick leave, and time and a half for working public holidays * Bonus Plan based on individual and team performance * Employee Assistance Program for confidential support with personal or professional challenges * Exclusive Rental Discounts including employee-only rates, family rental options, and perks * Uniform & Perks including company-provided uniforms with weekly dry cleaning About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now! Postet on 14.01.2026 # REF25427D * LinkedIn * Instagram * Whatsapp * Copy link Share this job offer
    $25.8 hourly 6d ago
  • Peer Support Specialist - Crisis Stabilization (Youth & Adult Services)

    Wellness and Equity Alliance

    Help desk analyst job in Indio, CA

    Full-time Description Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing and advanced practice pharmacy. We work nearly exclusively with underrepresented communities, fundamentally addressing health-care disparities and the social determinants of health (SDoH) that have been amplified during the COVID-19 pandemic, prioritizing the following: People experiencing homelessness Indigenous communities Immigrant communities Rural communities BIPoC communities LGBTQIA+ communities Justice-impacted communities The WEA team is diverse, inclusive, and nimble enough to assemble teams of healthcare professionals within days using our proven local staff recruitment models to address population health crises and communicable disease outbreaks. The WEA team's partnership model is collaborative and allows hospitals, health jurisdictions, state/local government agencies to provide timely care using equity-based strategies for individuals and marginalized communities. JOB DESCRIPTION The Peer Support Specialist uses their lived experience with mental health challenges, recovery, and/or substance use to provide hope, support, and empowerment to individuals in crisis. Working as a vital member of the crisis stabilization team, this role helps clients build connections, navigate immediate stressors, and move toward recovery and resilience. Services are provided for youth, adults, and families experiencing behavioral health crises, including those with co-occurring substance use needs. Key Responsibilities Client Support & Engagement Offer compassionate emotional support and share recovery experiences in a way that inspires hope and builds trust. Assist individuals in developing coping strategies, grounding skills, and wellness tools during stabilization. Promote self-advocacy and client voice in treatment decisions. Support youth and families in strengthening communication and natural support networks. Encourage engagement in recovery-oriented programming, support groups, and community resources. Navigation & Advocacy Help clients understand the crisis process and what to expect during and after stabilization. Provide guidance in accessing community programs, housing, benefits, and peer-run services. Advocate for recovery-focused, culturally responsive care that respects individual choices. Collaboration & Team Support Work closely with clinicians, case managers, nurses, and psych techs to support safety and stability. Participate in team meetings and contribute peer perspective to care planning. Assist with warm handoffs to outpatient mental health providers, youth programs, and SUD services. Documentation & Communication Complete brief, strengths-focused documentation of services provided. Maintain professional boundaries and confidentiality while building supportive relationships. Requirements Essential Skills and Qualifications: Empathy, active listening, and relationship-building Comfort supporting individuals during intense emotional experiences Collaborative and recovery-oriented mindset Knowledge of coping skills, wellness planning, and peer empowerment Cultural humility and respect for lived experience Qualifications and Education Requirements Completion of approved California Peer Support Specialist Certification (or eligibility in progress). Personal lived experience with mental health challenges and/or substance use recovery and a demonstrated recovery journey. Ability to use lived experience skillfully and appropriately to support individuals in crisis. Strong communication skills with diverse populations, including youth and families. Preferred Skills Experience in crisis services, youth advocacy, or community behavioral health settings. Bilingual capabilities (Spanish preferred). Familiarity with local recovery resources, peer support networks, and culturally diverse communities. Benefits: Medical Coverage through WEA's ICHRA program Paid Time Off (PTO) for full-time employees Paid Holidays (8 annually after 90 days) Paid Sick Leave per state requirements Continuing Education (CE) Reimbursement Supportive, mission-driven work environment Salary Description $38,000-$46,000/yr
    $38k-46k yearly 53d ago

Learn more about help desk analyst jobs

How much does a help desk analyst earn in Indio, CA?

The average help desk analyst in Indio, CA earns between $32,000 and $62,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.

Average help desk analyst salary in Indio, CA

$45,000
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