Help desk analyst jobs in Shawnee, KS

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Support Technician Compensation: $26 - $30/hour, depending on experience Inceed has partnered with a great company to help find a skilled Support Technician to join their team! Join a dynamic team where you'll handle day-to-day support needs and maintain core systems. This role is perfect for someone who thrives on driving improvements and ensuring users can work seamlessly. Dive into a hands-on position that offers the chance to troubleshoot, resolve, and enhance user experiences. Key Responsibilities & Duties: Provide Tier 1-2 support for desktops and laptops Troubleshoot Microsoft Windows, Microsoft 365, and Teams issues Manage user accounts and group policies in Azure AD Support software deployments and updates Monitor system performance and escalate problems Assist with network connectivity and printer issues Document processes and resolutions Contribute to support workflow improvements Required Qualifications & Experience: 4-6 years of IT support experience Proficiency with Microsoft products Understanding of networking and infrastructure basics Experience with ticketing systems and IT workflows Strong communication skills Nice to Have Skills & Experience: Exposure to architecture or engineering software Experience supporting CAD workstations Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Support Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Computer Support Specialist - Full Time Seeking Fulltime PC support specialist. No sponsorship or non-local candidates please. This is a FT job for an entry level, recent graduate for an in-office job in Overland Park, KS.. Requirements?: Good Attitude. Willing to learn. Solid Understanding of Windows 11 OS and Office365. The right person with the right attitude can be truly entry level. $40-50k Contact Eric Walters, *************************. Will interview promptly.

Our Company: With offices in Pennsylvania, U.S., Dublin, Ireland and Singapore, Island Networks is an innovative IT Services company that provides cloud and converged IT infrastructure solutions to large enterprises globally. Since its inception in 2012 Island Networks has built a world class team of professionals along with a customer base of blue-chip global organizations and in recent years the company has experienced rapid growth, particularly in the pharmaceutical and high-tech vertical industry sectors. The culture in Island Networks is one where attitude and ability is favored over experience. The Opportunity: We are seeking to recruit a highly motivated professional to join our team, and work at our client's site in Lenexa, KS. Job Description & Duties: Provide technical support onsite to ICON Applications and Systems in accordance with ICON SOPs\WPs\BPs and appropriate project specifications. Perform administration and maintenance of business applications. It is important to have the ability to grasp understanding of our critical Laboratory Information Management Systems (LIMS) and how they impact the business and our clients and patients. These applications are typically validated apps that adhere to strict controls such as regulatory compliance and they are subject to audits both internally and externally. They are custom apps for our industry and not standard off the shelf apps so it is important that the individual can learn these concepts quickly. Change Management: Attend Change Management meetings and ensure that any changes planned such as patching, network upgrades, new policies do not impact the availability of systems Any changes planned for applications / systems should be discussed with the IT Management team and also the business to ensure disruptions to the business are prevented. Monitor the availability and performance of supported applications. Review system and application logs. Lead periodic maintenance activities for the site related to application and OS patching activities. Work under instruction and liaise with the IT Department Early Phase Development teams (based out of the EU) to ensure that any IT activities do not impact negatively the business. Resolve incidents and service requests. Ensure all tickets are captured in our Helpdesk System. Liaise with Application Vendors as required with the understanding that any suggested changes by the vendor must adhere to our strict controls around change management in order to ensure continued validation. Perform release management activities as it relates to coordinating the review and scheduling of application releases implementing, configuring, and testing new product versions with end users. Provide audit support on privileged user access reviews, audit queries and other compliance activities. Perform problem management analysis and activities. Triage issues and escalate it to other internal IT groups and IT Development teams as needed. Manage proper system documentation and regularly review and maintain the IT knowledge base to improve overall customer experience. Configure, Monitor and address application related and job failure alerts on time. Work on projects assigned by the IT Manager / IT Director. Important: This role is required to be onsite 5 days a week. It is not a remote job. Soft Skills: Experience in a similar role preferably in medium-to-large scale global organization related to application support. Familiarity with a health care setting or the pharma industry would be beneficial. A working knowledge of the system development life cycle and general application support standards. Good understanding of the IT service management processes - Incident, Request, Problem, Change. Excellent organizational and written skills and the ability to interact with staff at all levels in our organization are essential. Work independently or as integral part of an effective and highly skilled team. Project Management Skills. Ability to grasp new concepts quickly in particular around audit, compliance and validation of systems. Technical Skills: Understand networking concepts. Has experience with patching, IP management, DHCP, DNS, switches. Active Directory / Group Policies. Windows Server & Linux administration. Any technology certifications or experience related to Enterprise applications\ Database\ OS\Programming languages. Nice to have Skills Familiarity or interest with a health care setting or the pharma industry would be beneficial. Experience of temperature monitoring systems. Benefits: Paid time off + Paid Sick Time Paid holidays Group medical covered at up to 70% 100% company-paid short-term & long-term disability 100% company-paid dental, AD&D, and life insurance 100% company-paid vision insurance 401(k) plan with 4% employer match after 1 year, vested 100% immediately Overtime Bonus potential Applicants must be authorized to work for any employer in the United States, both now and in the future. Island Networks is unable to sponsor or assume the assignment of sponsorship of any employment Visa. Island Networks is an Equal Opportunity Employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.

Looking to start a new career? Become a caregiver with no experience needed We value our caregivers so we make sure that our compensation rates are competitive with wages that are currently being offered in this area. Apply for open caregiver positions today! Make sure to ask about long-term benefits such as paid time off, training options, health plans, and more during your interview. Requirements * Be of legal age * Be eligible to work in the US * Be dependable * Have an active driver's license and car Expect to perform a variety of care related duties for clients including: * Providing companionship * Transportation * Meal preparation * Housekeeping Benefits: *Competitive Pay *Flexibility in your schedule *Full-time or Part-time opportunities *Daytime to evenings and even weekend shifts *Live-in opportunities also available *Build the schedule that's best for you! About CareInHomes: CareInHomes Caregivers connects in home caregivers with local Home Health and In Home Care positions that fit your skill level and scheduling needs. We have hundreds of agencies nationwide hiring caregivers with your skills and caring nature! All you need to do is create your profile, schedule an interview, and then get connected with employers that have the job that you have been looking for!

We are seeking a skilled and detail-oriented IT Analyst to join our team. The IT Analyst will be responsible for supporting IT infrastructure, troubleshooting technical issues, and assisting in the implementation of IT solutions that enhance operational efficiency. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, excellent customer service skills, and the ability to work collaboratively with various teams. Your Responsibilities: * Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues. * Assist in the deployment, configuration, and maintenance of IT systems, including workstations, network equipment, and mobile devices. * Create, maintain and update IT documentation, SOP's, including asset inventories, network diagrams, and user guides. * Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives. * Support cloud-based applications and platforms, ensuring seamless integration and functionality. * Manage user accounts, permissions, and access control across various IT systems. * Assist in the development and enforcement of IT policies, procedures, and best practices. * Provide training and guidance to employees on IT tools and cybersecurity awareness. * Participate in IT audits, risk assessments, and compliance initiatives. * Assist with new hire onboarding and IT orientation, ensuring smooth setup of IT resources and accounts. Skills - Qualifications: * Strong knowledge of Windows operating systems, Active Directory, and Office 365. * Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN. * Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection. * Knowledge of cloud computing platforms such as Azure and SharePoint is an asset. * Highly motivated with the ability to work independently. * Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Education/Experience: * Minimum of 2-4 years of experience in IT support, systems administration, or a similar role. * Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation are a plus. * Successfully managed small- to medium-sized projects for a minimum of two years. What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $34 - $36 / hour Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position works with the clinical team to implement care coordination when requested, which may include Peer Support Specialist as well as other community-based services designed to stabilize the consumer's condition. They collaborate with Care Managers, providers, and community agencies and organizations to facilitate access to and transition between services. The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such as ER admissions or Inpatient psychiatric admissions. Schedule: Monday through Friday between the hours of 8:00 am to 5:00 Central Standard time. A 40-hour work week, the schedule to be determined by hiring manager upon hire. This position is a field-based position with both a main office location and home-based office. You will have the flexibility to work from home when not in the field. Location: Kansas City, MO and surrounding communities. Local travel up to 75% and mileage is reimbursed at current government rate. If you reside in Kansas City MO, you'll enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities. Use his/her own Recovery LIVED experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumer's recovery Experience working with consumers that have co-occurring Disorder, i.e., Mental Health and Substance Use Disorder Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff Establish and maintain strong collaborative relationships with existing Consumer and Family organizations, so members of those organizations become actively involved with Optum/Health Plan activities Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and also use recovery and resiliency As directed, serve as a designated member of Internal subcommittees Participate in Optum and Health Plan Quality Review processes Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities As requested, provide support to consumer or family members in making needed appointments Work with the Clinical Program Managers and the Clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition, including working with the consumer in the development of a WRAP plan and a Crisis plan Be available to provide direct support to consumers being discharged from 24-hour care or to refer them to a support group Assist and support consumers and family members with Grievance processes Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support. Respond to concerns and questions from consumers and families Participate in Treatment planning with consumers and families who request that support Work with community agencies along with and/or on behalf of consumers and families Provide feedback about Treatment planning development based on their interactions with other consumers and families Advocate on behalf of the consumers and families Provide peer support to consumers and family members at critical points in their treatment process Experience working with diverse populations in behavioral health settings, including expectant and new mothers. Enter documentation of all interactions into the documentation platform Serve as liaison between Optum, the Health Plan and those who use services Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives Extensive work experience within own function Work is frequently completed without established procedures Works independently May act as a resource for others Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED or higher 1+ years of working experience in community resources 1+ years of experience with the Medicaid population 1+ years of experience in demonstrated understanding of the principles of recovery and resiliency and own lived experience 1+ years of computer proficiency experience with Microsoft Office (Word, Excel, and Outlook) and be able to access multiple web applications Possess an active/current Certified Peer Recovery Specialist or Certified Peer Support Specialist) certification in the state of Missouri or be able to obtain their certification within 12 months of employment Reside within a commutable distance to Kansas City, MO and surrounding communities in Missouri and reside within the state of Missouri Ability to travel 75% of the time within 60 miles of territory assigned and reliable transportation, with a current and non-restricted state of Missouri Driver's License and State-required insurance Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Associate degree (or higher) Ability to facilitate training events Soft Skills: Ability to work independently and as a team, and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state's generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With sample opportunities for continued learning, we prioritize career and leadership development and mentorship. OITS is a great place to work, come join our team! Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. OITS does not provide sponsorships for this position. E-Verify: The Office of Information Technology Services (OITS) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here. Office of Information Technology Services About the Position: * Who can apply: Anyone * Classified/Unclassified Service: Unclassified * Full/Part-time: Full-Time * Regular/Temporary: Regular * Eligible to Receive Benefits: Yes * Veterans' Preference Eligible: Yes * Requires onsite work in the office Monday through Friday Compensation: * Annual Salary/Hourly Rate: $20.13 - $26.23/hour Note: Salary can vary depending upon education, experience, or qualifications Position Summary: The Office of the Chief Experience Officer (CXO) is seeking a proactive and customer-oriented IT Support Analyst to provide technical support to end-users across multiple state agencies. This role involves on-site support addressing a wide range of issues related to hardware, software, user accounts, and connectivity. The ideal candidate will be skilled in troubleshooting, device configuration, and application support, with the ability to adapt to the unique technology needs of different agency environments. Responsibilities include resolving technical issues, managing user setups, supporting device deployments, and maintaining system documentation. This position plays a key role in ensuring reliable IT operations and delivering a positive user experience. Key Responsibilities: * Provide daily technical support for hardware, software, and peripheral systems, including desktops, laptops, mobile devices, printers, and audio/video equipment. * Troubleshoot and resolve issues related to devices, connectivity, software applications (e.g., MS Office), DHCP, and endpoint security. * Manage user account creation, configuration, and setup for new and existing staff. * Support both on-site and remote access to OITS-managed networks and resources. * Install, configure, and maintain IT equipment and peripherals; assist with device replacements and software deployments. * Maintain and update networked printers and print server configurations. * Develop and maintain agency-specific documentation for applications, configurations, and business processes. * Provide prompt and effective responses to user inquiries, technical problems, and service requests; escalate issues as necessary. * Evaluate and recommend hardware and software upgrades or enhancements based on performance, cost, and supportability. * Analyze technology products for compatibility, ease of use, and affordability to support agency operations. * Monitor and maintain the performance, security, and availability of IT systems in alignment with operational and budgetary guidelines. * Plan for and respond to service disruptions, outages, and other technical incidents. * Automate routine support tasks through scripting and develop basic programs to improve system efficiency and reliability. Required Skills: * Strong understanding of computer hardware, software, and operating systems. * Strong communication and customer service skills with the ability to explain technical concepts to non-technical users. * Proficiency in problem-solving with a keen attention to detail. * Ability to work independently and collaboratively as part of a team. Ideal Candidate skills: * Experience providing basic training and guidance to end-users on IT systems and software usage. * Ability to document support activities, solutions, and procedures for knowledge base articles. * Experience with help desk ticketing systems and IT service management processes (e.g., ITIL). * Familiarity with basic networking concepts and protocols such as TCP/IP, DNS, and DHCP. * Advanced technical support experience and guidance to team members. Minimum Qualifications: * High School Diploma/GED or completion of a technical school program in information technology or a relevant field. * Minimum one (1) year of experience in installing, upgrading, and troubleshooting hardware and software, including desktops, laptops, printers, and mobile devices. Preferred Certifications: * Vendor-neutral certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+ or equivalent. * Vendor-specific certifications such as Microsoft certifications. Necessary Special Requirements: Ability to obtain and retain an OITS Security and KCJIS clearances are requirement of employment and continued employment. Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor). Employment Benefits: In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in: * Comprehensive medical, mental, dental, vision, and additional coverage * Sick & Vacation leave * Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave * Paid State Holidays * Employee discounts with the STAR Program * Retirement and deferred compensation programs * This benefits package represents additional annual compensation. Visit the Employee Benefits page for more information… Recruiter Contact Information: * Name: Brenda Cripps * Email: OITS_****************** * Mailing Address: 900 SW Jackson St, Room 803, Topeka, KS 66612 Required documents for this application to be complete: * On the My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed. * DD214 (if you are claiming Veteran's Preference) * Inside your Job Application upload these documents: * Resume (or choose existing if you have one) * Cover Letter Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents." Job Application Process * First Sign in or register as a New User * Complete or update your contact information on the: * Careers> My Contact Information page * NOTE: This information is included on all your job applications * Upload required documents listed above for the Careers> My Job Applications page * NOTE: This information is included on all your job applications * Start your draft job application, upload other required documents, and submit when it is complete. * Manage your draft and submitted applications on the Careers> My Job Applications page. * Check your email and My Job Notifications for written communications from the Recruiter * Email - sent to the Preferred email on the My Contact Information page * Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions." How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference: Disability Hiring Preference | Kansas Department of Administration (ks.gov) Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: Kansas City,MO Duration:1+ year (with possible extension) Job id : Fast Path [19032] · Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Office 2003/2007/2010 support · end user trouble shooting skills · Installation, configuration and maintenance of windows, hardware's and software's. · Desktop and laptop installation ,configuration and upgradation · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

Full-time Description At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: Network / System Monitoring & Support SD Escalation Support Client Ticket Management / SLA Adherence IMAC and B/F Support Update ITGlue / Tooling Job Summary: This role is important because it monitors the first line of notification of issues within client environments; provides clients with proactive services to prevent bigger issues by automating maintenance and patching. Creates and implements new automation services as issues arise and technology changes. Ensures the client is notified of issues in a timely manner. Responsible for the functionality of software in the monitoring and triaging of alerts received from internal and external Clients. The role requires a comfort level of communicating professionally across different levels of both internal and client organizations. Serves as the escalation point for ITSS I/II level technicians. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your COLLABORATIVE SKILLS to: Multi-task various user issue's effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Perform queue management for user tasks, alarms, alert tasks, incidents and troubleshoot and / or triage as necessary. Troubleshoot, analyze and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Work with key stakeholders to address gaps in licensing, software, and hardware when identified. Support the company by completing other duties as assigned. You will use your TECHNICAL SKILLS to: Respond to software-generated alerts and troubleshoot recurring issues. Create and manage reports and scripting for clients using the RMM tools. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communicate with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. Inform customers about ISG service offerings that may help them in monitoring their environment. Participate in an after-hours call rotation to support our customers. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and Organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED Required. Bachelor's Degree in related field preferred. A minimum of 5-7 Years similar or related experience. Experience with Cisco Unified Communications and MS Teams Voice required. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges. We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Summary/Objective The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues. Shift: Monday-Friday, Flexible 40-Hour Schedule (7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM) Priority Locations: Tulsa, Oklahoma Lenexa, Kansas Other Locations: Oklahoma City, OK Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Act as the initial contact for all end-users that need technical support. Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate. Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and policies to resolve recurring issues. Escalate or involve senior technicians on more sensitive or complex end-user problems. Perform related work as required. Competencies Technical Capacity. Problem Solving/Analysis. Communication Proficiency. Team Player. Work Independently. Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Infrequent travel is expected for this position. Qualifications Required Education and Experience Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware. Basic understanding of principles and theories of network systems and management. Basic understanding of Internet technologies and products. At least one year of technical work experience or equivalent education. Preferred Education and Experience Two or more years of technical work experience. One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: * Assisting with jobs at press: * Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. * Install/Remove pre mounted plates in press. * Install/Remove dies and other tooling in press. * Assist in maintaining supply levels: * Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. * Notify ink technician when inks are needed at press and to be returned to ink department. * Maintain all consumable supplies at press. * Assist in maintaining the cleanliness of the facility by: * Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. * Returning stock and tools to designate return areas. * Empty all trash receptacles. * Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: * Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. * Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. * Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. * Individual must be able to interact effectively with supervisors and peers. * Individual must be able to perform general physical activities: * Handling and moving objects * Apply cleaning solvents * Clean or wax floors * Clean rooms or work areas * Use portable hand spray equipment * Participation and support of 5S initiatives and activities. * High school diploma / GED / or equivalent. * Individual should possess basic math and computer skills. * English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

NOC Central Technician I tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans. The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies. Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans. This is a multi-incumbent position that reports to a supervisor level position. Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications. CANDIDATES SHOULD BE AVAILABLE TO WORK ANY SHIFT INCLUDING WEEKENDS AND HOLIDAYS IF NECESSARY. Provide proactive and reactive network monitoring, troubleshooting, coordination and restoration of service affecting or potentially service affecting network events/issues. Provide trouble tracking, coordination, notification, escalation and documentation with direction and guidance from a more experienced network controller or a supervisor to resolve events/issues efficiently to minimize customer impact. The job is a 24 x 7 environment which will require shift work during holidays, weekends, and during non-business hours. Proactively monitor alarm conditions on the network to identify and localize service disruptions and loss of redundancy situations. Analyze symptoms for accurate isolation of customer and network problems with the assistance of more senior technicians. Dispatch field resources or vendors to appropriate network site locations. Effectively multi-task while maintaining composure in stressful and demanding work environment. Exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations. Learn and adhere to Command and Control, Our Ways of Working, and When Work Gets Done policies and practices. Provide proactive efforts to reduce and eliminate service affecting outages. Proactively work to reduce long duration open tickets. * Candidate Must be willing and able to work any scheduled days/hours. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Company car Company parties Competitive salary Employee discounts Free uniforms Health insurance Paid time off Training & development Benefits: * Guaranteed minimum $800 a week when working full-time hours after training. Take home service vehicle, company card for gas for service vehicle and supplies Cell phone, company branded work shirts Paid time and vacation days, paid holidays after one year Initial and ongoing paid training Sams Club membership No nights or weekends, no on-call days, usually home by dinner time Weekly pay will be hourly + commission after training (averages around $30 an hour, commission paid on labor only). Hourly when in training. Tager appliance repair will pay for your appliance repair online training that you can complete in about two weeks from home and get paid As well as on-line training you will receive hands on training with our trainer Insurance allowance paid weekly after training Are you a problem-solving wizard with a knack for bringing machines back to life? Do you thrive on the satisfaction of a job well done and the gratitude of happy customers? Were on the hunt for a skilled Appliance Repair Technician or Trainee to join our dynamic team! At Tager Appliance Repair, youll tackle everything from rogue refrigerators to defiant dryers, using your expertise to save the dayone appliance at a time. Even better, well invest in your growth by sending you to school to sharpen your skills and stay ahead of the game. If youre ready to turn your technical talents into a rewarding career with great pay, awesome benefits, and a crew thats more like family, this is your chance to shine! .The Job: Travel to and from customers homes for diagnosis and repairs of kitchen and laundry appliances Troubleshoot and test appliances Diagnose and repair products using schematics and test meters Research parts needed for repairs Part install Collect payments from customers Pickup part from part suppliers You: Must be able to move common appliances around without damaging the customers home Must be able to lift or maneuver 75 pound Stair climbing in some homes is to be expected Must have clean and valid drivers license Must be able to pass background and drug test Must speak English Must have own hand tools Must attend periodic training classes Must provide your own clean black shoes, black slacks, and belt to be worn every day. (provided shirt must be tucked in) Join Our Team. Our phone operators do not know about the open position. Email questions only please

Full-time Description Installs, maintains, and repairs computer hardware and software, provides technical support to users, and ensures an organization's technology infrastructure runs efficiently. Requirements 1-5+ years of experience in a related field. Experience troubleshooting computer and network issues in a networked environment. Experience with software deployment tools and scripts. Thorough knowledge of computer hardware, software, networks, and operating systems. Strong troubleshooting abilities are essential. Excellent interpersonal skills with a focus on customer service. Good organizational and time-management skills are beneficial. Experience with various operating systems (Windows, mac OS, Linux) and enterprise management systems like Microsoft Intune or Active Directory is a plus.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hi , If you are interested please call back **************or share your best time to reach you I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email.. ROLE :Desktop Support LOCATION:KANSAS CITY, MO Duration:1+ year · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. · Travelling is required Additional Information For more information, Please contact Shubham ************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionDescription: Installs, maintains, and repairs computer hardware and software, provides technical support to users, and ensures an organization's technology infrastructure runs efficiently. Requirements: 1-5+ years of experience in a related field. Experience troubleshooting computer and network issues in a networked environment. Experience with software deployment tools and scripts. Thorough knowledge of computer hardware, software, networks, and operating systems. Strong troubleshooting abilities are essential. Excellent interpersonal skills with a focus on customer service. Good organizational and time-management skills are beneficial. Experience with various operating systems (Windows, mac OS, Linux) and enterprise management systems like Microsoft Intune or Active Directory is a plus.