Help desk analyst jobs in West Jordan, UT - 391 jobs

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems (DS) is seeking a technician to join its dynamic team of technical cyber professionals in the Roy, Utah area. Roles and responsibilities will include: • Provide weekly verification of PC and other peripheral inventory across different networks. • Act as a liaison between various teams in multiple tasking and inventory coordination. • Experience and learn more about cyber security methods and processes. • Utilize inventory database and other tools for accurate and efficient record keeping. Basic Qualifications: High School Diploma/GED with 4 years of additional education and/or experience. Must have experience with the Microsoft Office suite. Must be able to prioritize and execute tasks in a collaborative team environment within schedules and timelines. Possesses strong attention to detail and interpersonal skills. Can work with minimal supervision, both independently and within a team. Proficient in Microsoft Office and inventory tracking tools. Excellent organizational, analytical, and interpersonal skills. Hardware Inventory Management experience Must have an interim or current DoD Secret level security clearance. Maintaining the required security clearance will be a condition of continued employment. Must have the ability to obtain, and maintain, access to Special Programs as a condition of continued employment with a reasonable period as determined by customer and/or program requirements; maintaining SAP/SAR will be a condition of continued employment. Preferred Qualifications: • Aerospace and Defense industry experience. • Experience performing Information Systems Security duties. • Current DoD Secret security clearance with SAP/SAR level access. • Experience with Atlassian suite, particularly Jira. • DoD 8570 certification (e.g., Security+). Primary Level Salary Range: $52,700.00 - $87,900.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay starts at $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Bilingual: Portuguese and English Shift schedule: Tuesday-Saturday 7:00 AM to 3:30 PM Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively. UAT testing and defect management for a variety of applications and systems. Assists in the analysis of underlying issues arising from investigations into requirements. Project management, in depth analysis, and problem solving are daily competencies. Required Skills: Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications. Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities. Manage the end-to-end automation process of internal and external business partners globally. Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc. Qualifications technical support, Portuguese fluency Additional Information To apply for this position or gain additional insight, please contact: Shivani Shah ************ *****************************

Job Description We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey-Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our “call to adventure” to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe even land a new job! Mission: Provide world-class technical support and training in a timely manner to our users and internal departments. What You'll Be Doing: Communicate in a timely and professional manner with users via email, chat, and/or phones. Troubleshoot and test software issues and escalate findings to the technical escalation team if needed. Proactively submit feedback recommendations on the user's behalf to improve the product. Provide best practices and assistance to customers on how best to implement JobNimbus Help drive process improvements by working cross functionally to enhance communications and tools designed to improve the customer experience and build customer loyalty Assist in company events and trade shows Be an expert in JobNimbus, so you can guide new users and other departments as well as answer their questions What Makes You the Hero for This Job: Preferred: 1-2 years of technical support experience Preferred: 1+ years of customer support experience Preferred: 1+ years of QuickBooks Experience Analytical and problem-solving skills Multitasking and organizational skills Ability to answer a high volume of calls, chats, and/or emails daily Ability to share and collaborate on work among a Technical Support team Attentiveness and patience Time-management skills Ability to find the positive in any situation Technical Knowledge and Troubleshooting Skills Interpersonal and customer service skills Superpowers: Extreme Ownership. You own the outcomes, drive initiatives, and solve problems proactively. If you need direction and someone to hold your hand, this job is not for you. Customer Obsessed. Everything we build should leave our customers saying, "Aw dip. This product is off the charts cool. Whoever wrote that code deserves a raise!" Proactive Learning. You stay ahead of the curve, continuously learning and implementing cutting-edge technologies. Team Commitment. You build, mentor, and lead a high-performance engineering team that delivers results together. Self Awareness. You know your strengths, weaknesses, and how to surround yourself with the right talent to succeed. Mentor (Hit us up to get more information) Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography and recruiting. JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application. If you have any questions regarding this job post, please email ******************. Powered by JazzHR LmQssq8mnn

Job Description At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail and Growth guiding everything we do, we're shaping the future of automation in dynamic markets. Headquartered in the scenic landscapes of Northern Utah, ASI boasts a 100-acre proving ground where innovation meets reality. What sets us apart is our state-of-the-art autonomous software that seamlessly interfaces with a diverse range of Original Equipment Manufacturers (OEM), distinguishing us as a trailblazer in the autonomous software landscape. Our solutions extend across nine industries, from automotive to logistics, empowering clients with remote control, teleoperation, and fully automated solutions. ASI's influence is felt globally, with our robotic automation products integrated into the operations of renowned companies and government agencies. Our prestigious clientele includes industry giants that are household names. By joining ASI, you become an integral part of a team that is revolutionizing how the world moves, operates, and automates. Summary As an IT Help Desk II, you provide support to end users for computer, application, system, device, access, and hardware issues. You identify, research, and resolve technical problems with some complexity. You also respond to telephone, email, and online requests for technical support. In addition, you document, track, and monitor the problem using applicable systems and tools. You may coordinate with other teams or departments to resolve user problems. Responsibilities Serve as the first point of contact for employees seeking technical assistance by phone, email, or other IT helpdesk requests. Perform remote troubleshooting through diagnostic techniques. Researches and resolves routine technical problems. Walk employees through the problem-solving process. Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Follow up and update employees on the status of solutions. Required Qualifications Classes, Associates degree, or technical certification in IT or related field. 4-6 years of general work experience. Good understanding of computer systems, mobile devices, and other tech products. Solid understanding of how to research troubleshooting technical issues. Ability to diagnose and resolve basic technical issues Good communication skills, written and verbal. Customer-oriented and cool-tempered At Autonomous Solutions, Inc. (ASI), we are committed to fostering a diverse, inclusive, and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. ASI complies with all applicable federal, state, and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process. Your employment with ASI will be "at-will", meaning that either you or ASI may terminate your employment at any time for any reason, with or without cause. Job Posted by ApplicantPro

Job Description Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships. As a Help Desk Technician, you will serve as the first point of contact for internal employees experiencing technical issues. You will provide timely and effective support for hardware, software, and account-related issues, ensuring minimal disruption to business operations. This role offers an excellent opportunity to develop your IT skills and grow your career in a supportive, technology-driven environment. What you'll do: End-User Support Respond to incoming support requests via phone, email, and ticketing system. Diagnose and resolve Tier 1 technical issues for hardware, software, and network connectivity. Provide friendly, professional support while maintaining high customer satisfaction. Microsoft 365 Support Assist users with Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive. Help users with password resets, account access issues, and basic email troubleshooting. Support users with file sharing, collaboration tools, and basic application features. Device & Endpoint Support Troubleshoot Windows desktop and laptop issues including software installations and updates. Support mobile device setup and basic troubleshooting for company-managed devices. Assist with printer setup, connectivity issues, and basic hardware problems. Account Management Create and manage user accounts in Entra ID (Azure AD) following established procedures. Process access requests and modify user permissions as directed. Maintain accurate documentation of user account changes. Ticket Management Log all support requests in the ticketing system with clear, detailed notes. Prioritize and escalate complex issues to Systems Administrators when necessary. Follow up with users to ensure issues are fully resolved and document solutions. Documentation & Knowledge Base Create and update support documentation and knowledge base articles. Document common issues and their resolutions for future reference. Contribute to internal IT procedures and best practice guides. Equipment Management Assist with onboarding and offboarding of employees, including equipment setup and retrieval. Maintain inventory of IT equipment and accessories. Support hardware deployment and basic configuration. Learning & Development Stay current with company systems, tools, and technologies. Participate in training sessions to expand technical knowledge. Seek guidance from senior IT staff to develop troubleshooting skills. What you should have: Qualifications: 1-2 years of experience in help desk, technical support, or IT support role (or equivalent education/training). Basic understanding of Windows operating systems and common business applications. Familiarity with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive). Strong customer service skills with a patient and professional demeanor. Excellent communication skills, both written and verbal. Ability to explain technical concepts to non-technical users. Strong organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Preferred Qualifications: CompTIA A+ certification Microsoft 365 Certified: Fundamentals (MS-900) Experience with ticketing systems (ServiceNow, Jira Service Desk, Zendesk, etc.) Basic knowledge of Active Directory or Entra ID (Azure AD) Familiarity with remote support tools Associate's degree in Information Technology or related field Inclusion and Diversity at Lightspeed: At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact. Equal Employment Opportunity Statement: Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category. Important Note: Applicants must be authorized to work in the U.S. Ready to apply? Take the next step in your career-apply today and join a team where your skills will make an impact!

Helpdesk Technician II Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the US. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more. Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence. Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect. The Helpdesk Technician II is responsible for technical support requests related to hardware, software, and networking. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person. Understand and comply with all WPI policies, procedures, and corporate safety program. Act as the first point of contact for WPI staff requiring IT support. Act as an escalation point for tier 1 Help Desk Technicians. Answer end user queries in person, via email, and over the phone. Manage assigned tickets in accordance with established service level agreements. Monitor the help desk queue and assess priority of incoming tickets. Identify issues, troubleshoot, and resolve issues to the end users' satisfaction. Troubleshoot connectivity, network, and client VPN issues. Install, maintain, and troubleshoot client applications. Troubleshoot and resolve email-based issues. Coordinate with senior team members to escalate complex problems. Document all support tickets in IT ticketing software. Update and reconcile IT inventory. Order new client computers and provision for use. Reimage existing client computers and migrate user data. Order and provision smart phones, iPads, and VOIP phones for WPI staff. Troubleshoot telecom and mobile device issues. Perform hardware repairs and upgrades. Create and maintain documentation for internal processes. Other duties as assigned. Requirements Basic Requirements Associates degree in Information Systems, Computer Science, or related field of study OR equivalent industry experience. A+, N+, MCP, or other industry level certifications recommended. Minimum Requirements Exceptional written and interpersonal skills are essential along with the ability to interact with all levels of the corporation. Proven ability to prioritize a constantly shifting workload and collaborate with other IT staff members daily. Employs a customer focused attitude towards all job duties. Must be team-oriented and thrive in a result oriented, fast paced environment. Must be able to break down problems both known and unknown in a logical, efficient manner. Strong knowledge of MS Windows operating systems. Solid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc). Competency with hardware and software troubleshooting. Competency with common mobile products (iPhone, iPad, Android devices). The ability to learn and apply new concepts quickly. Late night and/or weekend hours are occasionally necessary to complete system upgrades and perform maintenance. Local to office, but infrequent travel is required for IT maintenance at corporate offices and jobsites. Preferred Requirements Microsoft, CompTIA, or other industry certifications. This role is not eligible for visa sponsorship. Benefits At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life. In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer: Competitive pay Incentive bonus plan 401(k) retirement savings plan with match Medical, prescription drug, dental and vision insurance plans with flexible spending account option Life insurance, accidental death, and disability benefits Flexible paid time off policy and paid holidays Professional development opportunities and certifications WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. WPI is a background screening, drug-free workplace. This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionRainFocus, one of the most innovative software companies, is in search of an exceptional Event Tech Support Specialist. About RainFocusRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting. About the RoleAs a team member of the RainFocus client success organization, the Event Tech Support Specialist (“TS”) will learn the ins-and-outs of the event delivery process and how the technology works. This role is essential in providing the technical know-how for events around the world. This position will work an adjusted schedule of Thursday - Monday in order to support our events that generally require support over the weekend. As a member of the event delivery team, the TS will work from the RainFocus warehouse and become the knowledge expert on RainFocus onsite technology. This includes: Windows and Mac imaging, badge pinter troubleshooting and maintenance, providing QA for new feature rollouts, and most importantly, providing remote support to our teams around the world with onsite events. The ideal candidate has a strong desire to learn about new technology and love to “tinker” with hardware. This person needs to be able to think outside of the box in order to solve complex issues. This individual needs to be able to communicate both in-person and digitally to teammates, clients, and contractors. This candidate must be a positive team player. The ideal candidate will face challenges with a desire to be the go-to person to provide a solution. Essential Responsibilities Hardware Support Setup, imaging, troubleshooting Windows and Mac machines Troubleshooting badge printers Managing MDM service for 6000 phones Testing new hardware and resources IT Helpdesk Support Not a traditional IT help desk role Weekends will be on-call support for onsite events Supporting hardware, software, and logistical issues Communication Working with internal team members to prepare for and support ongoing events Communicate with clients to describe technical details about the hardware we utilize Gathering details to troubleshoot issues efficiently and without confusion for the staff onsite Organization Maintaining the RainFocus hardware by routinely doing checks and cleanings Tracking inventory issues and documenting the processes related to fixing Providing step-by-step instructions on how to use the RainFocus equipment Training Be the “face” of the training videos used to keep our onsite staff currently on how to fix common onsite issues Train the internal teams on best practices Required Experience/Skills 1+ years experience with IT help desk or similar Ability to travel to events anywhere in the country or world when needed - 10-15% travel expected, valid passport required Collaboration on creation of processes to acquire requirements for live event execution Create and maintain training materials Assist in training new hires and contractors Represent product needs for the event delivery team in appropriate product development meetings Personal Characteristics The best candidates for this position will have a strong chemistry and culture fit within RainFocus. Applicants need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include: Ability to creatively solve complex problems Friendly and outgoing, but assertive when necessary Willing to go the extra mile in support of reasonable client requests Team-player with a service-oriented mindset Self-motivated, thrives in fast-paced environments Proactive, relentless learner Excited by and eager to take on new challenges and opportunities Strong communicator with ability to be self-guided Success Measures Fully onboarded and productive within 60 days Client satisfaction Provide event weekend support without escalation Location/Travel This position will require working full time from our warehouse in Orem, Utah. Remote work is not available. Why work at RainFocus?At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Required Qualifications Must be a current Weber State University student. C# Programing experience (Classroom or Professional) Computer setup and maintenance experience Requires skill programming in C# and SQL , some computer experience, and the ability to learn from written and oral instructions. Also requires good customer service and communication skills as well as the ability to troubleshoot a variety of computer and account issues. Web page creation and design is desired. Preferred Qualifications -Visual Studio Experience -C# Programming Experience -Past customer service experience and excellent computer troubleshooting skills. -Graphic design experience. -Database Programming knowledge

Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks away! Here's what we have to offer Competitive Pay. Paid vacation, holidays, and sick time Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one. Labour and material commission on Tech Sales Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources. What you will do Johnson Controls Security Products is a unified group of world-leading Intrusion brands. Operating in more than 40 offices with over 2000 employees, these brands- Qolsys, DSC, Sur-Gard, Visonic, Bentel and C24 - have more combined years of experience in the security industry than any other group in the world. Johnson Controls Security Products in North America is responsible for Intrusion brands Qolsys, DSC, Sur-Gard and C24 a leading manufacturer of security sensors and wireless security systems. As one of North Americas' largest suppliers of wireless system, Qolsys, DSC and Sur-Gard designs systems to be installed by professional installation engineers into residential and light commercial applications. Using the latest wireless technologies, these systems are able to take away the time-consuming work and cost related to cabling whilst ensure robust operation and quality performance that you would normally associate with any security related product. The Technical Support Specialist will be responsible for conducting the telephone support of the Qolsys, DSC, Sur-Gard and C24 range of products. The position will be located in our Orem, Utah office and report to our Intrusion Technical Support Manager, NA. As a member of this team, you will work within a dynamic environment that provides a platform for you to have immediate impact. How you will do it As Technical Support Specialist, you will be responsible for responding to customer calls daily in a professional and efficient manner, dealing with and resolving issues within SLA times, providing support for the Johnson Control Security Products Intrusion product range, working on both application software and hardware products, providing feedback to customer, colleagues and managers and evaluation of products. As a key player of the NA Technical Support Team, you will work within a dynamic environment that provides a platform for you to have considerable impact on JCI processes and products. You are an important function in the R&D organization with a positive team-player attitude combined with multi-interface approach. What we look for (Required) Strong Technical Background or Associative Degree or equivalent would be preferred. Tech savvy individuals who can navigate IT and interactive communication tools. Experience in dealing with hardware and software issues. Strong troubleshooting skills. Action orientated; self-starter takes initiative to resolve issues. Strong communication, interpersonal and problem-solving skills. Highly motivated, able to develop resilient and positive professional relationships. Quick learner and team worker who provides effective communication to key stakeholders. Flexible M-F Shift work required to provide customer support to all markets (8am EST-8pm EST). Strong English communication skills both written and verbal. Optional Previous experience in a Technical Support or fault-finding related role would be helpful. Experience working within the Electronic Security (Intruder Systems) or Communications industry. Understanding of electronic security products and electrical concepts. Understanding of networking principals and concepts. Fluent in one or more languages; French or Spanish HIRING SALARY RANGE: $52,000 - 66,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, an alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work. This position is with Firstbase, a subsidiary of AppDirect. About Firstbase, A Subsidiary of AppDirect Recently acquired by AppDirect, the Firstbase team empowers the hardware lifecycle management and hardware purchase offering on the AppDirect Marketplace. The team is focused on building interactions between AppDirect and Firstbase while maintaining and growing Firstbase's existing user base and product offerings. About You We're looking for a detail-oriented professional with proven success in IT Refurbishment, warehouse operations, electronics handling, and inventory management. In this role, you'll perform technical warehouse operations, maintain inventory control systems, and ensure proper device handling and deployment to meet customer needs. Your technical expertise and commitment to operational excellence will help us maintain our high service standards. What you'll do and how you'll have an impact Wipe, reset, and restore returned devices to factory “Out-of-Box Experience” (OOBE) standards while adhering to strict data security protocols. Perform diagnostics, troubleshooting, and quality assurance testing to ensure full hardware and software functionality. Handle new and used devices according to technical specifications, including proper storage, handling, and pre-grading for redeployment. Track, document, and audit inventory movements using warehouse management systems and specialized software. Process return orders by client and return type, routing devices to the appropriate work areas (fulfillment, damaged, locked, or ITAD). Monitor equipment condition, report maintenance needs, and provide technical support for warehouse operations. Collaborate with imaging and quality teams to prepare devices for shipment. Maintain accurate digital records, follow evolving protocols, and meet physical demands, including lifting up to 50 lbs and standing for extended periods. What we're looking for: 2-3 years of warehouse operations experience Demonstrated proficiency in warehouse management systems and electronic device handling Experience in electronic device handling and quality control procedures Proven ability to maintain productivity in a fast-paced environment Strong analytical and technical problem-solving capabilities Strong interpersonal skills and schedule flexibility required Forklift certification preferred At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: **********************************************

Delaware Nation Industries is dedicated to providing comprehensive support to the U.S. Air Force at Hill Air Force Base, UT. Our Helpdesk Specialists are essential in ensuring the efficient operation of IT systems that support various research programs and initiatives within the organization. Responsibilities: Resolve and satisfy communications and IT issues and requirements to include support for all base users and/or devices. Respond to all customer calls and tickets for support with the objective of resolving 75% or more of the calls/tickets on first contact. Respond to NIPR and SIPR customer support requests in a professional and courteous manner. Create tickets (incident and/or work orders) for NIPR and SIPR issues received via telephone, web portal, and/or email and document tickets in detail through the Automated Information System (AIS). Use Government provided remote-support software tools to access customer end devices to resolve and/or complete customer tickets. Participate in the development, administration, and maintenance of a knowledge database work management support tool by writing and verifying knowledge articles, as required. Analyze and determine software and/or hardware configurations. Identify trends, create mater tickets for outages, and ensure the Communications Focal Point (CFP) has situational awareness. Other duties assigned by supervisor/manager or the contract. Requirements 2+ years of relevant experience in IT support or helpdesk roles. Active Security clearance (Secret or higher). Possession of a current Security+ certification (or 8570 equivalent). Benefits Benefits Include: Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

IT Tech needs 4+ years experience IT Tech requires: 2 year degree or equivalent experience A+ certification or equivalent work experience in Depot/Workstation support SCCM OSD, Imaging, or similar desktop imaging technology. Troubleshoot and diagnose device issues for laptops, desktops, and tablets. Active Directory experience. Problem solving and troubleshooting abilities Excellent communication, documentation, and written skills Experience with XenMobile or other Mobile management software a plus. Experience using Office 365 suite IT Tech duties: Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc. Work Order and ticket handling. Maintain queues, communicate, fulfill. Cycle counts of Depot inventory (devices and peripherals) Pack and ship devices and kits (devices + peripherals) to end users; involves lifting and moving PCs, large monitors, etc. Troubleshoot software or hardware issues. Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements. Manage and track devices sent to 3rd parties for repair. Order parts as needed PC and Apple Mac set up and support experience. iPad and Tablet setup, OS updates, and wiping of the device.

Please Note: This is a Utah-based position, which will require regular in-office days each week. Additionally, employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background. Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support the Team: You will be responsible for providing software, hardware, and basic desktop and network support to users in multiple locations. Responsible for Tier 1 support, which includes installing, upgrading, repairing, and lifecycle management of PCs and software, troubleshooting issues, problem-solving, and working closely with key vendors to address issues, plus onboarding and offboarding employees. What We Are Looking For: * Provide high quality hardware and software support to Medallion Bank users across multiple office locations. Range of support includes, but is not limited to, Windows desktop hardware, operating systems, Active Directory administration, networking, printers, cloud-based phone system, Microsoft and Adobe production software, as well as specific software applications associated with lending and banking-related activities. * Work closely with users and other support staff to ensure that the functionality and availability of the desktop devices and applicable software meets requirements. * Responsible for all Help Desk coverage by providing phone, email, and hands-on support, ensuring all Help Desk tickets are addressed in a timely and efficient manner. * Ensure consistent and high-quality problem resolution, which includes reassigning or escalating advanced inquiries or issues to appropriate staff, if needed. * Install, configure, and operate computer hardware and software to help users work effectively. * Participate in onboarding and offboarding employees, including software and hardware setup and systems activations and deactivations. * Capture proper documentation and approvals in accordance with change management procedures. * Performs other duties as assigned. You would be a GREAT fit with these skills: * Problem investigation, resolution, follow-up, continuous improvement, documentation and ensuring compliance with company requirements for client hardware and software support. * Working knowledge of desktop hardware, printers, scanners, and other peripheral devices. * Experience with software and hardware inventory, licensing, and warranties. * Extensive knowledge of Microsoft Office 365 products and Adobe production software. * Excellent written and verbal communication and interpersonal skills. * Self-motivated with a strong work ethic. * Superior analytical and problem-solving abilities, including exceptional attention to detail and strong organizational skills. * Must be able to occasionally lift up to 75 pounds. Preferred Level of Experience: * Minimum 3 years recent, relevant experience in a help desk or support role providing PC support required. * Minimum 2 years' experience in Active Directory and Office 365 products required. * At least 2 years' experience working with networking systems, including cabling, switching, routing, and VPN preferred. * Banking experience or experience in a regulatory environment is a plus. * Azure experience and certification(s) a plus. What's in it for YOU? * Comprehensive benefits including medical, dental, vision, disability, and life insurance * 401K with a company match * PTO including 11 federal paid holidays off, vacation time and sick time * Financial Wellness Program * Volunteer Opportunities * Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years. * Work Life Balance - We don't use that term lightly! * Company Wide Open Door Policy * Hybrid Work Schedule for positions that qualify

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems (DS) is seeking a technician to join its dynamic team of technical cyber professionals in the Roy, Utah area. Roles and responsibilities will include: - Provide weekly verification of PC and other peripheral inventory across different networks. - Act as a liaison between various teams in multiple tasking and inventory coordination. - Experience and learn more about cyber security methods and processes. - Utilize inventory database and other tools for accurate and efficient record keeping. Basic Qualifications: + High School Diploma/GED with 4 years of additional education and/or experience. + Must have experience with the Microsoft Office suite. + Must be able to prioritize and execute tasks in a collaborative team environment within schedules and timelines. + Possesses strong attention to detail and interpersonal skills. + Can work with minimal supervision, both independently and within a team. + Proficient in Microsoft Office and inventory tracking tools. + Excellent organizational, analytical, and interpersonal skills. + Hardware Inventory Management experience + Must have an interim or current DoD Secret level security clearance. Maintaining the required security clearance will be a condition of continued employment. + Must have the ability to obtain, and maintain, access to Special Programs as a condition of continued employment with a reasonable period as determined by customer and/or program requirements; maintaining SAP/SAR will be a condition of continued employment. Preferred Qualifications: - Aerospace and Defense industry experience. - Experience performing Information Systems Security duties. - Current DoD Secret security clearance with SAP/SAR level access. - Experience with Atlassian suite, particularly Jira. - DoD 8570 certification (e.g., Security+). Primary Level Salary Range: $52,700.00 - $87,900.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Bilingual: French and English Shift: Tuesday - Saturday 9:30 AM to 6:00 PM or Sunday - Thursday 9:30 AM to 6:00 AM Job Description: • Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. • Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. • Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. • Assists in the business process redesign and documentation as needed for new technology. • Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge. • May make recommendations for buy versus build decision. • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. • Typically has 3 to 5 years of relevant technical or business work experience. Qualifications Technical support, French fluency Additional Information To get further details or to schedule an interview, Please contact Shivani Shah at **************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Delaware Nation Industries is dedicated to providing comprehensive support to the U.S. Air Force at Hill Air Force Base, UT. Our Helpdesk Specialists are essential in ensuring the efficient operation of IT systems that support various research programs and initiatives within the organization. Responsibilities: Resolve and satisfy communications and IT issues and requirements to include support for all base users and/or devices. Respond to all customer calls and tickets for support with the objective of resolving 75% or more of the calls/tickets on first contact. Respond to NIPR and SIPR customer support requests in a professional and courteous manner. Create tickets (incident and/or work orders) for NIPR and SIPR issues received via telephone, web portal, and/or email and document tickets in detail through the Automated Information System (AIS). Use Government provided remote-support software tools to access customer end devices to resolve and/or complete customer tickets. Participate in the development, administration, and maintenance of a knowledge database work management support tool by writing and verifying knowledge articles, as required. Analyze and determine software and/or hardware configurations. Identify trends, create mater tickets for outages, and ensure the Communications Focal Point (CFP) has situational awareness. Other duties assigned by supervisor/manager or the contract. Requirements 2+ years of relevant experience in IT support or helpdesk roles. Active Security clearance (Secret or higher). Possession of a current Security+ certification (or 8570 equivalent). Benefits Benefits Include: Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.