Horizons Hospice jobs in Houston, TX - 44 jobs

Job DescriptionSalary: $16-17/HR Primary function is to provide personal healthcare and related services to the patient in their place of residence; to assist in providing a safe and clean environment, work cooperatively with patient and family and share observations and problems with the supervisor. Works under the direction and supervision of a registered nurse. Agency requires CPR: If CNA, then, yes Education: High School Diploma Preferred. Has successfully completed one of the following: A) Training program/competency eval as specified in 418.76(b)(c)of the Medicare regulations; B) Competency eval program that meets 418.76( c); C) Nurse aide training/competency eval program approved by the state and listed in good standing on the state nurse aide registry; D) State Licensure program that meets requirements of 418.76(b). Licensure: Must have active CNA license and current drivers license Experience: At least one year experience, preferred, as a Hospice Aide or Nursing Assistant in a hospital, nursing home, home health agency, hospice, or long term care facility or completion of Certified Nursing Assistant or Certified Home Health Aide Program. Skills: Must be able to read, write, and verbally report clinical information to patients, representatives and care givers, as well as to other Agency staff. Demonstrates interest in the welfare of ill and elderly. Successful completion of the Aide Competency Evaluation Skills Checklist that meets 418.76 and written Skills Test. Transportation: Reliable transportation. Valid and current auto liability insurance Environmental and Working Conditions: Works in patients homes in various conditions, possible exposure to blood and body fluids and infectious diseases; ability to work flexible schedule, ability to travel locally; some exposure to unpleasant weather. Physical and Mental Effort: Prolonged standing and walking required. Ability to lift up to 50 pounds and move patients. Requires working under some stressful conditions to meet deadlines, to identify patient needs, to make quick decisions and meet patient/family needs. Requires hand-eye coordination and manual dexterity. Ability to use durable medical equipment in the home. Essential Functions: - Provide direct patient care to patient under direction of the RN and according to the Aide Plan of Care. - Provide necessary skills to assist the patient with safe transfers and ambulation per agency policy. - Provide necessary skill to appropriately report changes and document pertinent information and care rendered to patient to ensure continuity of care. - Practice accepted infection control principles. Provide a clean, safe and comfortable environment. - Promote positive, supportive, respectful communication to patient/family and other employees. - Provide an environment which promotes respect for patient, privacy and property. - Provide skills necessary to assist the patient with proper nutrition and adequate fluid intake. - Contribute to the management and efficient operation of the agency and demonstrate effective time management skills. - Provide skills necessary to perform treatments and procedures according to agency policy. - Promote the agency philosophy and administrative policies to ensure quality of care.

The Associate Medical Director is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Associate Medical Director assumes responsibility for the medical component of the assigned Interdisciplinary Team. S/he does not replace the patient's primary physician but serves in a consultative, supportive role. S/he functions as a liaison between the medical community and Compassus. The Associate Medical Director provides support to both corporate and program staff, intercedes with attending physicians and facilities, and provides community and physician education and development. Position Specific Responsibilities • Assumes responsibility for the medical component of the assigned Interdisciplinary (IDT). • Develops proficiency in Clinical Services activities including, but not limited to, Medicare/Medicaid regulations, corporate policies, provider contracts, and quality improvement. • Makes determination regarding admission to hospice while considering the primary, terminal condition, related diagnosis(es), current subjective and objective medical findings, current medication and treatment orders, and information about the medical management of any of the patient's conditions unrelated to the terminal illness. • Provides written certification and composes narrative statement of eligibility (after determination of appropriateness) that it is anticipated that the patient's life expectancy is six months or less if the illness runs its normal course. • Provides medical guidance and expertise in decisions regarding patient care. • Attends and participates in weekly IDT meetings. • Reviews clinical information and composes narrative statement of eligibility before the recertification period for each patient, and participates in recertification at appropriate intervals as specified by law. • Meets the general medical needs of the patients to the extent that these needs are not met by the attending physician. • Consults with the interdisciplinary team during a crisis situation when primary physician cannot be reached. • Makes home visits to hospice patients if needed. • Functions as liaison between the medical community and the hospice. • Offers insight from the medical community to the hospice staff. • Consults with patient's primary physician regarding appropriateness of specific treatments and procedures. • Assists with physician and facility communication and public relations. • Actively collaborates regarding the QAPI activities of the agency. • Develops recommendations for resolution for the PIP resulting in agency intervention. • Inputs into policy/procedure formulation. • Performs other duties as assigned. Education and/or Experience Ph.D. Medical Degree or Doctor of Osteopathic Medicine required. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Certifications, Licenses, and Registrations An active and unencumbered licensed Medical Doctor or Doctor of Osteopath in the state(s) of employment required. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Customer Service LiaisonWhat You Must Have: 2 - 3 years of healthcare experience Excellent customer service skills Hospice, home health, nursing home, assisted living, or hospital experience preferred. Current State Driver's License Must have reliable transportation and provide ongoing valid and current auto liability insurance Ability to establish and maintain effective working relationships with all segments of the staff, facilities, the lay and professional public, the Board of Directors and Medical Director. Demonstrates good communication and interpersonal skills Experience with EMR software is a plus Full Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement What You Will Do: Promote a customer-focused hospice presence in the healthcare community within healthcare assisted living facilities, nursing homes, home health, and hospitals. Ability to coordinate care amongst the healthcare professionals. Communicate weekly (daily if needed) with patient and family ensuring all needs are met and that Heart to Heart is delivering high level of satisfaction. Responsible for identifying problems or dissatisfaction with patient and/or family and ensuring quick resolution while communicating effectively to clinical team and management if necessary. Coordinate and provide in-services or educational events for family members and/or facilities. Work closely with agency leadership to meet growth and development targets Flexibility in work schedule as referral source, patients and families may require after hours and weekend consultations Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures We are looking for a compassionate, talented and experienced Customer Service Liaison that is experienced in customer service and eager to join an exciting organization.

What You Must Have: High school diploma or its equivalent required Minimum of 1 year of office experience Ability to work with other employees and provide customer focused support for field agencies Familiar with Microsoft Outlook, Word, Excel, and computer literacy EMR and/or healthcare experience a plus Organized work habits, ability to multitask with accuracy Reliable transportation, valid Driver's License and Automobile Insurance Full Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement What You Will Do: Answer, screen and transfer inbound phone calls with effective customer service and professional skills Receive and direct visitors and clients General clerical duties including, but not limited, to photocopying, fax and mailing Maintain electronic and hard copy filing system Work with and support other team members Support staff in assigned project-based work Maintain confidentiality in all aspects of client, staff and agency information Provide high level of customer service and professionalism Timely submission of all documentation Performance of other duties as required Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures We are looking for a compassionate, talented and experienced Office Support Coordinator that is experienced in customer service and eager to join an exciting organization.

Clinical Liaison Registered NurseWhat You Must Have: Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing Current State license as a Registered Nurse Valid driver's license and car insurance Two years of experience as an RN, preferred in hospice or healthcare/clinical setting Full Time Employee Benefits: Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement What You Will Do: Develop a Hospice presence in the healthcare community with hospitals and health care providers. Performs comprehensive nursing assessment and evaluation for appropriateness of hospice admission. Develop, educate and consult with medical professionals concerning hospice programs, pain management and Medicare/Medicaid/commercial reimbursements. Establish public relations programs for interpretation of the agency's services and to foster good working relations with physicians and community agencies. Responsible for the implementation of specific projects and initiatives as directed. Responsible for new business development and assisting Community Education Representatives with new account development when needed. Performance of other duties as required Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures We are looking for a compassionate, talented and experienced Registered Nurse that is experienced in customer service and eager to join an exciting organization.

Hospice Business Development - Sales (Community Education Representative) What You Must Have: One to three years of progressive sales experience in hospice sales, home health, or other healthcare sales strongly preferred. Knowledge of business management and a strong knowledge of the Medicare Hospice Benefit Excellent time management and organizational skills, with the ability to meet deadlines and work autonomously Valid driver's license Reliable transportation and provide ongoing valid / current auto liability insurance Full Time Employee Benefits Competitive Salary and Bonus Plan Company Car for qualifying individuals Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching - 100% vested Tuition reimbursement Excellent sales orientation and ongoing training What You Will Do: Call on physicians, area hospitals, skilled nursing facilities, assisted living facilities or other senior living settings to promote hospice referrals, Heart to Heart Hospice House, and community resources. Working with hospice eligible patients and their loved ones as they begin the process of admission to hospice, in collaboration with the Hospice House staff. Develop and implement territory business plans and manages sales time and resources according to plan, adjusting as necessary in order to satisfactorily complete the plan and meet established goals. Establish and maintain ongoing public relations efforts to increase brand awareness and community understanding of the organization and its services. Utilize customer relationship management software and other tools provided to effectively manage accounts and performance. Performance of other duties as required Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures We are looking for a compassionate, talented and experienced Community Education Representative that is experienced in customer service and eager to join an exciting organization.

Good Shepherd Hospice is seeking a compassionate and experienced Hospice or Health Care Related Sales Consultant to join our team serving our patients and families in Houston-Southeast and surrounding communities.The Hospice Consultant is responsible for planning, organizing and promoting public and professional awareness of Good Shepherd Hospice while increasing census and territory growth as a company. The successful candidate will be able to self-manage, have a proven track record of sales results, and be highly driven and competitive to grow a territory through strong relationship building. * Salary plus generous performance-based bonus plan Responsibilities * Provide customer service. Develop and communicate strategies that promote awareness of hospice philosophy in the territory. * Conduct in-services on hospice service and provide customer service for physicians, civic groups, churches, nursing homes, and other appropriate groups. * Utilize required technology daily (email, Outlook, CRM). * Conduct meaningful competitive analysis. * Maintain high call average per week and have strong follow up skills * Identify partners for contract negotiation. * Attain and or exceed goals consistently. * Maintain confidentiality of patient/family status. POSITION CONDITIONS: * Strong organizational skills * Strong customer service skills. * High level of community visibility. * Ownership of defined territory. * Timeliness of defined reports, weekly and quarterly, as well as all sales meetings. * Some work outside of normal business hours. * Excellent public speaking and presentation skills. * Ability to learn hospice and disease specific criteria. * Ability to network with other healthcare professionals. * Daily travel required. * Position requires a state drivers license and auto liability insurance. * Must be able to attend offsite training events RELATIONSHIPS: * Provides customer service, works and builds relationships with Physicians, Hospitals, Nursing Facilities, Assisted Living Facilities, Clinics, Community Agencies, Churches and Community Groups. * Works, builds and maintains positive internal relationships; fostering teamwork internally and externally. Qualifications * Progressive sales/marketing experience, preferably in healthcare. * Demonstrated commitment to the hospice philosophy of care. * Basic computer skills (Word, Excel, PowerPoint). * Can successfully pass background checks & drug screen MEASUREMENT * Contacts leading to contracts and relationships. * Growth in territory. * Growth in census. * Yearly evaluation. * Coaching ridealongs. * Weekly sales meeting participation. Employee Benefits: * 3 Weeks of Paid Time off * Paid Holidays * Company Cell Phone OR Monthly Cell Phone Stipend * Mileage Reimbursement * Health/Medical Benefits * Dental Benefits (Delta Dental) * Vision Benefits (VSP Vision) * Flexible Spending Account "FSA" * Employer Paid Life and AD&D * Education Fund * Voluntary Benefits: * Accident Insurance * Critical Illness * Voluntary Life and AD&D Insurance * Voluntary Short Term Disability * 401k

Our chosen candidate will support patients in the Conroe, Livingston and surrounding areas. At least one year of experience as a Social Worker working for a hospice agency/hospice program is required to be considered, as well as successful completion of a Masters' Degree program in Social Work. Job Summary: The Social Worker will provide social services under the direction of a Physician, to offer support to our patients and their families. Social work services will be based on the patient's psychosocial assessment, and the patient and family's needs. The Social Worker will participate in the coordination of care with the Interdisciplinary Group (IDG) and participate in on-call rotation per Agency needs. Essential Functions of the Job: Assess patients to identify psychosocial, financial, environmental and community needs as evidenced by POC documentation, clinical records, team meeting minutes and community resource referrals. Leverage effective interpersonal relations and communication skills; facilitates the use of these skills by other team members to achieve desirable outcomes. Meet mandatory continuing education requirements of the agency/licensing board. Demonstrate commitment, professional growth and competency by maintaining a working knowledge of public and private eligibility standards and requirements. Promote Agency philosophy and administrative policies to ensure quality of care. Attend interdisciplinary team meetings, participate in the patient care planning process and collaborate with the Interdisciplinary Team to promote coordination of patient care. Accept clinical assignments that are consistent with education and competence to meet the needs of the patients. Education, Experience, and Certifications Needed: A Masters Degree in Social Work from a State accredited program. One (1) year social worker experience working for a hospice agency is required to be considered. Working knowledge of community resources. Exceptional interpersonal skills. Must have a current driver's license, reliable transportation and valid auto liability insurance.

Reports To: President/CEO We are seeking a Corporate Compliance Officer to join our executive team and play a key role in managing the agency's compliance, quality, education efforts, and Regional Quality Assurance Nurses. The Corporate Compliance Officer is responsible for the Agency Compliance Program, maintaining administrative policies, overseeing collection and reporting, and leading preparation for Agency CHAP accreditation. This position is also available during Medicare and State Surveys as needed. In addition, the Compliance Officer coordinates and oversees the Agency's Quality Assessment Performance Improvement (QAPI) Committee and attends Board of Director meetings quarterly to present Performance Improvement information. As a trusted partner to leadership, you will ensure regulatory excellence, safeguard accreditation, and champion a culture of quality improvement across all regions. This is a high-impact role with direct visibility to both the Board of Directors and the leadership team. If you are a Registered Nurse currently licensed in the Oklahoma, Missouri, Texas, and Kansas & have a minimum of two years' experience in hospice Compliance and previous clinical experience in home health, long-term care, oncology, or geriatric nursing, we would love for you to apply! Responsibilities Updates Policy and Procedure Manual with new and/or revised policies as changes in programs, services, and regulations occur; Facilitates Agency policy approval for new and revised polices through Senior Leadership. Plans, prepares and leads the Compliance Program. Facilitates quarterly comprehensive chart audits for all locations, developing criteria to monitor compliance with regulations and past survey deficiencies. Facilitates prebilling monthly chart audits for new admissions and patient stays greater than 180 days. Facilitates Utilization Management audits of all stays greater than 180 days and all new admissions. Tracks ongoing Agency Performance Improvement Project and Plans of correction monitored and reviewed quarterly for improvement. Reports Compliance including audit reports, Performance Improvement and plans of correction to the Board quarterly. Monitors the Compliance Hot line and updates the disclosure log and facilitates the corrective action plan with the Governing Board. Conduct investigations as needed. Insure timely follow up and resolution of complaints or concerns. Attends quality reviews and surveys for assigned locations. Assists in writing plans of correction for statements of deficiencies. Demonstrated knowledge of Federal Hospice Condition of Participations, State regulations and Standards. Follow up on annual fees and application process for re-survey in a timely manner to assure that there is no lapse in Agency's accreditation status. Design/annually update clinical orientation program for current and new employees. Oversee the administration and reporting to Deyta Consumer Assessment of Health Care Provider and Systems beginning 2015. Report agency status of other CMS report, including PEPPER and NCLOS reports. Demonstrated ability to communicate with of all levels of hospice staff, including the Board of Directors. Strong planning, analysis, problem solving, and project management skills. Ability to design and implement effective staff education and training programs. Qualifications Registered Nurse currently licensed in the Oklahoma, Missouri, Texas, and Kansas. A minimum of two years' experience in hospice Compliance and previous clinical experience in home health, long-term care, oncology, or geriatric nursing. Utilization Review, Compliance, QI experience preferred. Previous experience in dealing with Hospice Compliance, Hospice Electronic Medical Record audits. Demonstrated commitment to the hospice philosophy of care. JOB KNOWLEDGE 1. Knowledge of Hospice Conditions of Participation 2. Knowledgeable of Hospice State Regulations 3. Knowledge and ability to deal with a variety of personalities and situations. 4. Knowledge of confidentiality with patient information. 5. Strong planning, analysis, problem solving, and project management skills. 6. Exhibits active listening skills 7. Management experience. 8. Knowledge of conducting investigations, quality reviews, and writing plans of correction. Employee Benefits: 5 Weeks of Paid Time off Company Cell Phone OR Monthly Cell Phone Stipend Mileage Reimbursement Health/Medical Benefits Dental Benefits (Delta Dental) Vision Benefits (VSP Vision) Flexible Spending Account "FSA" Employer Paid Life and AD&D Education Fund Voluntary Benefits: Accident Insurance Critical Illness Voluntary Life and AD&D Insurance Voluntary Short Term Disability 401k

The Texas Regional Director of Operations is responsible for the operations of assigned Hospice programs/sites. The RDO plans and organizes tasks and resources to achieve strategic goals and objectives; measures progress towards set goals; takes corrective action as appropriate; and considers the impact of department/location decisions on the overall functioning of Good Shepherd Hospice. Travel between our Dallas, Houston and San Antonio Offices Responsibilities Oversees regional operations through planning, analysis, problem solving, and project management. Utilizes resources to achieve goals and objectives. Ensures delivery of quality care to patients, enhancement of business development, and continuous improvement of agency efficiency and fiscal success. Oversees the successful financial operation of individual locations. Participates in the development and monitoring of operating budgets. Supervises A/R and problem billing issues. Continually seeks ways to reduce costs without affecting quality of care. Develops and implements short-term and long-term strategic plans that support business plans - to meet or exceed financial goals. Recruits, hires, orients, assigns, evaluates and guides staff positions to meet agency and patient needs Supports the Good Shepherd Hospice Mission, Vision, and Values. Adheres to the Corporate Compliance Program, including confidentiality and HIPAA protected health information. Demonstrates knowledge of the Federal Hospice Condition of Participations, State regulations and Standards. Communicates effectively with of all levels of hospice staff, including the President. Interacts with and seeks assistance of corporate support services to benefit business activity within the locations. Qualifications Bachelor's degree in health care management or related field preferred. Minimum of three years management experience, and two years of hospice experience preferred. Strong leadership, administrative, and supervisory skills. Knowledge of Federal and State regulatory requirements and standards. Computer literate with skills in Microsoft Office (Word/Excel). Strong written and verbal skills, along with the ability to work closely with a wide range of professionals or a multi-disciplinary team. Employee Benefits: 5 Weeks of Paid Time off Company Cell Phone OR Monthly Cell Phone Stipend Mileage Reimbursement Health/Medical Benefits Dental Benefits (Delta Dental) Vision Benefits (VSP Vision) Flexible Spending Account "FSA" Employer Paid Life and AD&D Education Fund Voluntary Benefits: Accident Insurance Critical Illness Voluntary Life and AD&D Insurance Voluntary Short Term Disability 401k

Respiratory TherapistWhat You Must Have: Associate's degree with major in Respiratory Therapy Six months of experience within in the last two years or completion of a clinical rotation within the last year in critical care/intensive care environment, to include care of respiratory needs of acutely ill patients Valid state Respiratory Therapist license (must meet education requirement(s) for state licensure) Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer Good interpersonal skills and demonstrated ability to provide compassionate care Must have current driver's license Full Time Benefits Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement What You Will Do: Maintains patient's pulmonary function, alleviates pain, and supports respiratory status by planning and administering medically prescribed respiratory therapy. Meets patient's goals and needs and provides quality care by determining respiratory therapy treatment plans in consultation with physicians and by prescription. Administers respiratory therapy treatments by performing bronchopulmonary drainage, assisting with breathing exercises, and monitoring physiological responses to therapy, such as vital signs, arterial blood gases, and blood chemistry changes. Directs treatments given by aides, technicians, and assistants. Evaluates effects of respiratory therapy treatment plan by observing, noting, and evaluating patient's progress and recommending adjustments and modifications. Works in conjunction with IDG team regarding discharge planning by consulting with physicians, nurses, social workers, and other health care workers; contributing to patient care during IDG. Timely submission of all documentation Performance of other duties as required Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

Our chosen candidate will support our patients in the Northern Houston area, covering north of I-10, East of I-45 The primary function of the Hospice Aide - Certified Nursing Assistant (CNA) is to provide personal healthcare and related services to the patient in their place of residence; to assist in providing a safe and clean environment, work cooperatively with patient and family and share observations and problems with the supervisor. Essential Functions: Provide direct patient care to patients under direction of the RN and according to the Aide Plan of Care. Provide necessary skills to assist the patient with safe transfers and ambulation per agency policy. Provide necessary skill to appropriately report changes and document pertinent information and care rendered to patients to ensure continuity of care. Practice accepted infection control principles. Promote positive, supportive, respectful communication to patient/family and other employees. Provide an environment which promotes respect for patients, privacy and property. Provide skills necessary to assist the patient with proper nutrition and adequate fluid intake. Contribute to the management and efficient operation of the agency and demonstrate effective time management skills. Provide skills necessary to perform treatments and procedures according to agency policy. Education, Experience, and Certifications Needed: High School Diploma Preferred. At least one year experience as a CNA working for a hospice agency/program heavily preferred but not required. Active CNA license in the state of Texas. Successful completion of the Aide Competency Evaluation Skills Checklist that meets §418.76© and written Skills Test. Must have current driver's license, and reliable transportation with a valid and current auto liability insurance

Nurse PractitionerWhat You Must Have: Graduate of a Baccalaureate School of Nursing Current State license as a Registered Nurse and as an Advanced Practice Nurse (APN) Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance Two years of experience as an APN in a clinical care setting, hospice or home health preferred Comprehensive knowledge of pharmacology, palliative care, and end-of-life What You Will Do: Consult with and educate the patient/family regarding disease process, self-care techniques, end-of-life care Consult with and assists in the IDG's development of patient/family plan of care to assure quality care is provided Interact with attending and consulting physicians as necessary regarding palliative care, in collaboration with hospice physician Inform physicians and other personnel of changes in the patient's needs and outcomes of intervention, while evaluating patient/family response to care Timely submission of all documentation Performance of other duties as required Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures We are looking for a compassionate, talented and experienced Nurse Practitioner that is experienced in customer service and eager to join an exciting organization.

Registered Nurse On CallWhat You Must Have: Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing Current State Registered Nurse License Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance Two years of experience as an RN preferred in a healthcare/clinical setting Full Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement What You Will Do: Provide home visits as needed for patient assessment, treatment, and support. Visits may include pronouncement of patient death, crisis management and admission Plans for comprehensive service to patients and their families; develops and/or revise nursing care plans, including goals in conjunction with the patient's physician and IDG Utilize excellent customer care skills with internal and external customers, including using proper phone etiquette Prepare clinical and progress notes that demonstrate progress toward established goals Inform physician and other personnel of changes in the patient's needs and outcomes of intervention, while evaluating patient/family response to care Timely submission of all documentation Performance of other duties as required Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures We are looking for a compassionate, talented and experienced Registered Nurse that is experienced in customer service and eager to join an exciting organization.

What You Must Have: Degree in health care or related field preferred At least three (3) to five (5) years of experience in health care, preferably in hospice operations Admissions/Intake and customer service experience Valid Driver's License and Automobile Insurance Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices Experience with EMR software Full Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement What You Will Do: Direct all daily patient referral and intake operations including participating in the establishment and implementation of intake policies Initiate chart into EMR and maintain workflow Maintain census, pending admissions, red flag, journey's end and care plan meetings on stand up board Ensure compliance with all state, federal and CHAP as applicable referral/intake regulatory requirements Establish and maintain positive working relationships with current and potential referral sources, build and monitor community and customer to enhance perceptions of Heart to Heart Hospice as a high-quality provider of services Gather, collate, and report referral statistics including key customer referral trends Participate in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs Maintain comprehensive working knowledge of company contractual relationships and ensures that patients are admitted according to contract provisions Participate in quality assessment performance improvement teams and activities Maintain comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by Heart to Heart Hospice Timely submission of all documentation Performance of other duties as required We are looking for a compassionate, talented and experienced Intake Coordinator that is experienced in customer service and eager to join an exciting organization.

Customer Service LiaisonWhat You Must Have: 2 - 3 years of healthcare experience Excellent customer service skills Hospice, home health, nursing home, assisted living, or hospital experience preferred. Current State Driver's License Must have reliable transportation and provide ongoing valid and current auto liability insurance Ability to establish and maintain effective working relationships with all segments of the staff, facilities, the lay and professional public, the Board of Directors and Medical Director. Demonstrates good communication and interpersonal skills Experience with EMR software is a plus Full Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement What You Will Do: Promote a customer-focused hospice presence in the healthcare community within healthcare assisted living facilities, nursing homes, home health, and hospitals. Ability to coordinate care amongst the healthcare professionals. Communicate weekly (daily if needed) with patient and family ensuring all needs are met and that Heart to Heart is delivering high level of satisfaction. Responsible for identifying problems or dissatisfaction with patient and/or family and ensuring quick resolution while communicating effectively to clinical team and management if necessary. Coordinate and provide in-services or educational events for family members and/or facilities. Work closely with agency leadership to meet growth and development targets Flexibility in work schedule as referral source, patients and families may require after hours and weekend consultations Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures We are looking for a compassionate, talented and experienced Customer Service Liaison that is experienced in customer service and eager to join an exciting organization.

Overview Good Shepherd Hospice is seeking a compassionate and experienced Hospice or Health Care Related Sales Consultant to join our team serving our patients and families in Houston and surrounding communities. The Hospice Consultant is responsible for planning, organizing and promoting public and professional awareness of Good Shepherd Hospice while increasing census and territory growth as a company. The successful candidate will be able to self-manage, have a proven track record of sales results, and be highly driven and competitive to grow a territory through strong relationship building. Salary plus generous performance-based bonus plan Responsibilities Provide customer service. Develop and communicate strategies that promote awareness of hospice philosophy in the territory. Conduct in-services on hospice service and provide customer service for physicians, civic groups, churches, nursing homes, and other appropriate groups. Utilize required technology daily (email, Outlook, CRM). Conduct meaningful competitive analysis. Maintain high call average per week and have strong follow up skills Identify partners for contract negotiation. Attain and or exceed goals consistently. Maintain confidentiality of patient/family status. POSITION CONDITIONS: Strong organizational skills Strong customer service skills. High level of community visibility. Ownership of defined territory. Timeliness of defined reports, weekly and quarterly, as well as all sales meetings. Some work outside of normal business hours. Excellent public speaking and presentation skills. Ability to learn hospice and disease specific criteria. Ability to network with other healthcare professionals. Daily travel required. Position requires a state drivers license and auto liability insurance. Must be able to attend offsite training events RELATIONSHIPS: Provides customer service, works and builds relationships with Physicians, Hospitals, Nursing Facilities, Assisted Living Facilities, Clinics, Community Agencies, Churches and Community Groups. Works, builds and maintains positive internal relationships; fostering teamwork internally and externally. Qualifications Progressive sales/marketing experience, preferably in healthcare. Demonstrated commitment to the hospice philosophy of care. Basic computer skills (Word, Excel, PowerPoint). Can successfully pass background checks & drug screen MEASUREMENT Contacts leading to contracts and relationships. Growth in territory. Growth in census. Yearly evaluation. Coaching ridealongs. Weekly sales meeting participation. Employee Benefits: 3 Weeks of Paid Time off Paid Holidays Company Cell Phone OR Monthly Cell Phone Stipend Mileage Reimbursement Health/Medical Benefits Dental Benefits (Delta Dental) Vision Benefits (VSP Vision) Flexible Spending Account "FSA" Employer Paid Life and AD&D Education Fund Voluntary Benefits: Accident Insurance Critical Illness Voluntary Life and AD&D Insurance Voluntary Short Term Disability 401k

Social Worker - PRNWhat You Must Have: Bachelors or Master's degree in social work from a State accredited program Current State license required in accordance with State regulations Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance One year of experience as a Social Worker in a clinical care setting required, hospice experience preferred Full Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement What You Will Do: Assess hospice patient to identify psychosocial, grief, financial, environmental and community needs as evidenced by POC documentation, clinical records, team meeting minutes and community resource referrals. Provide individual patient/family counseling, crisis intervention, information and assistance with preparation of advance directives, funeral planning issues and transfer of responsibilities relative to legal and fiscal issues. Facilitate community resources based on patient/family needs. Accept clinical assignments that are consistent with education and competence to meet the needs of the patients Perform on-call responsibilities and provide on-call service to patients/families as assigned Timely submission of all documentation Performance of other duties as required Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures We are looking for a compassionate, talented and experienced Social Worker that is experienced in customer service and eager to join an exciting organization.

Job DescriptionSalary: Open-TBD Primary functions are to administer nursing care for patients of all ages in their place of residence, coordinate care with the interdisciplinary group, patient, family and referring agency; and assume the responsibility for coordination of care. Education: Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing Licensure: Current license as a registered nurse (RN) and/or in accordance with the Board of Nurse Examiners rules for Nurse Licensure Compact (NLC), current Drivers License. Experience: Two years experience as a Registered Nurse in a clinical care setting preferred, hospice preferred. Skills: Nursing skills as defined as generally accepted standards of practice. Good interpersonal skills. Specialized skills preferred in palliation and end-of-life. Proof of current CPR. Must read, write and comprehend English. Essential Functions: - Initial and ongoing comprehensive assessments of the impact of the terminal disease on the patients physical, functional, psychosocial, and environmental needs as evidenced by documentation, clinical record, case conference, team report, evaluations, and ADLs, (i.e., risk for grief, cultural and spiritual, verbal and non-verbal). - Apply specific criteria for admission and re-certification to hospice care to establish appropriate levels of care and the patients eligibility. - Implement/develop/document the plan of care to ensure quality and continuity of care and recommend revisions to the plan as necessary. - Consult with and educate the patient and family regarding disease process, self-care techniques, end-of-life care, nutrition and dietary needs. Prioritize any needs with the members of the IDG. Provide training to other staff as needed. - Determine scope and frequency of services needed based on acuity and patient/family needs. Assess the ability of the care giver to meet the patients immediate needs upon admission and throughout care. - Initiate appropriate preventive and rehabilitative nursing procedures. - Applies concepts of infection control and standard precautions in coordinating and performing patient care activities to prevent contamination and transmission of disease. - Provide clinical directions to the Hospice Aide and LPN/LVN to ensure quality and continuity of service provided. - Prepare clinical and progress notes that demonstrate progress toward established goals. Ensure continuity of quality patient care delivered with appropriate documentation. - Inform physician and other personnel of changes in the patients needs and outcomes of intervention, while evaluating patient and family response to care. - Monitor assigned cases to ensure compliance with requirements of third party payor. - Demonstrate commitment, professional growth and competency. - Promote Agency philosophy and administrative policies. - Perform on-call responsibilities and provide on-call service to patients and families as assigned. - Provide effective communication to patient, family, team members, and other health care professionals.