Hospice of Michigan jobs in Ann Arbor, MI - 27 jobs

Support Families. Guide Care. Shape End-of-Life Experiences. If you're driven by compassion and committed to guiding others through serious illness and loss, we invite you to join our team as a Hospice Social Worker (MSW). We believe that holistic care includes emotional, social, and spiritual support. As a key member of the interdisciplinary team, you'll help ensure patients and families receive the guidance and resources they need to navigate the hospice journey with dignity and peace of mind. This is a full-time weekday role with no weekends or holidays. We offer a supportive team, mileage reimbursement/fleet vehicle, competitive annual salary, full benefit package and great work life balance. As a Hospice Social Worker (MSW), You Will: • Serve as the psychosocial support expert on the interdisciplinary care team • Provide assessments and care planning based on the emotional, psychological, environmental, and cultural needs of patients and families • Deliver counseling, crisis intervention, and practical resource support aligned with each patient's individualized plan of care • Work closely with patients, families, physicians, nurses, chaplains, and other care team members to support the emotional and social well-being of the patient-family unit • Educate families on hospice services, advance care planning, grief, and coping strategies • Assist with long-term planning, community referrals, and resource navigation when needed • Monitor and document psychosocial changes in the patient or family situation and recommend plan of care updates as appropriate • Uphold ethical standards and professional judgment in end-of-life care About You Qualifications - What You'll Bring: • Master's Degree in Social Work (MSW) from a CSWE-accredited program • Current licensure as required by the state of employment • Minimum of 1 year of experience as a Social Worker in a healthcare or hospice setting • Knowledge of the psychosocial dynamics of illness, grief, loss, and end-of-life care • Ability to provide empathetic support and maintain boundaries in emotionally intense situations • Strong communication skills, cultural sensitivity, and respect for diverse family systems Preferred Qualifications (Not Required): • 3 to 5 years of experience as a Social Worker in hospice or healthcare • Experience supporting terminally ill patients and their families • Advanced grief counseling or palliative care training • Bilingual skills We Offer Benefits for All Hospice Associates (Full-Time & Per Diem): • Competitive Pay • 401(k) with Company Match • Career Advancement Opportunities • National & Local Recognition Programs • Teammate Assistance Fund Additional Full-Time Benefits: • Medical, Dental, Vision Insurance • Mileage Reimbursement or Fleet Vehicle Program • Generous Paid Time Off + 7 Paid Holidays • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) • Education Support & Tuition Assistance • Free Continuing Education Units (CEUs) • Company-paid Life & Long-Term Disability Insurance • Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Ready to Join a Team That Cares? Apply today and bring your heart and your clinical expertise to a team that values whole-person care. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated. Related Job Titles Hospice Social Worker, Palliative Care Social Worker, Social Worker, MSW, LCSW, Licensed Clinical Social Worker, Licensed Master Social Worker, LMSW, Clinical Social Worker, Medical Social Worker, Behavioral Health Social Worker

Job Summary: Responsible for maintaining compliance with all State, Federal regulatory guidelines and third party payers; Accreditation standards and quality activities of the organization. Provides leadership and expertise to facilitate and support staff competency through best practice teaching, consultation, collaboration and the use of current knowledge, research and technology. Essential Functions: * Ensures that there are processes in place to monitor and measure all activities related to quality assessment and performance improvement (QAPI). * Provides direction and coordination of quality improvement activities utilizing continuous quality improvement principles and methodologies. Provides education and training to organization personnel on the QAPI plan, and team development. * Performs clinical record review activities for data collection. * Compiles, analyzes, trends and reports quality data in the following areas: hospice & palliative care quality reporting, patient care, safety, risk management, infection control, outcomes and customer satisfaction. * Works collaboratively with nursing supervisors/managers/directors to assure documentation is complete and consistent with care and reflects legal requirements. * Promotes professional standards of care, compliance with regulatory requirements, third-party payor reimbursement models, and organization policies and procedures through use of performance improvement methodology. * Ensures complete responses to Additional Development Requests (ADRs), Comprehensive Error Rate Testing (CERT), Recovery Audit Contractor (RAC) etc., requests and participates in appeal processes. * Participates in the development and annual revision of Quality Assessment and Improvement Plans and Program Evaluation. * Participates in analyzing, developing, coordinating and implementing plans of correction for noted deficiencies. * Makes recommendations to the education committee for mandatory education related to accreditations and compliance topics. * Acts as a mentor and resource for staff with regard to performance improvement methodology, regulatory, educational and patient care issues. * Participates in the evaluation, development and revision of policies and procedures for hospice. * Participates on various committees related to Organizational Quality and Education. * Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal and professional networks. * Adheres to organizational Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements * Adheres to the C.A.R.E. Model of Service: courtesy, acknowledgement, response and empathy. Qualifications: * Registered Nurse with a baccalaureate degree in nursing, preferably a Master's Degree in a health-related discipline. Minimum three (3) years' direct hospice experience may be considered in lieu of BSN degree. * Requires two to three years related quality and accreditation experience. * Current RN licensure in State of Michigan and maintain such licensure in accordance with applicable laws and regulations and perform within the scope specified. * Extensive knowledge of Hospice regulations and standards preferred. * Excellent written, verbal and interpersonal skills necessary to interact with a wide variety of staff. * Is self-directed and able to work with minimal supervision. * Requires knowledge of quality assessment and utilization review functions, principles and practices. * Theoretical and practical knowledge of principles of adult learning and ability to develop and present educational programs. * Quantitative, analytical and computer skills to collect, analyze, display and present data. * The physical and sensory demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to forty five (45) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices. * Must be able to work variable hours/shifts and/or days, including weekends. Must have ability to occasionally work extended days. * Must be eligible to work in the United States.

Job Summary: The Business Operations Assistant supports hospice clinical teams through efficient management of administrative, regulatory, and documentation processes. This position ensures the seamless operation of clinical workflows by accurately documenting communications, managing critical data within the electronic health record (EHR), and coordinating with internal and external stakeholders to maintain compliance with hospice regulatory standards. The assistant serves as a vital link between patients, families, providers, and interdisciplinary teams, handling sensitive information with professionalism and discretion. Essential Functions: * Interacts with patients/families/caregivers and employees in a courteous and professional manner. * Accurately documents all telephone calls in computer-based system in a timely manner. * Exercises a high level of critical thinking/decision making to maximize the use of organizational resources, providing assistance, as needed, to support clinical team members, often completing work that may be time-sensitive or challenging due to patient care needs. * Independently manages assigned workflows within the EHR and communication platforms to ensure timely task resolution and compliance with documentation standards. * Monitors necessary reports to meet regulatory standards by auditing reports from the EHR: Admission HIS Audit, Discharge HIS Report, Admission CTI Report, Recert CTI/F2F Report, Provider Order Tracking Report, Level of Care Order Report. Collaborates with manager and clinical team members as needed. * Follows up with external physicians to obtain following preference and verbal certification for admission to meet federal regulations. Communications with patients/patients' representatives when applicable. * Collaborates and communicates with providers, internal scheduling department, and clinical managers to ensure face-to-face encounters are completed in accordance with regulatory and compliance standards. * Inventories medical supply stock in assigned dispensing areas, monitoring expiration dates and replenishing supplies, as needed, for clinical team members, allowing the site to be survey ready. * Maintains and updates forms, brochures, and office supplies, and replenishes, as needed, for clinical team members. * Ensures separated employees' equipment is secured and returned to Information Technology (IT) * Prepares death certificates in electronic death registry system for completion by the hospice physician and processing by funeral homes, ensuring timeliness, accuracy and compliance with state and local reporting requirements. Follows up when and if corrections are required at a local or state level. * Performs new hire/annual N-95 Mask Fit Testing for clinical team members. * Reviews, organizes and audits admission, recertification, and discharge documentation within the EHR to ensure accuracy, completeness, and compliance in accordance with hospice regulatory standards. * Serves as a preceptor for onboarding new Business Operations staff, guiding documentation practices, regulatory awareness, and systems use. * Supports assigned Clinical Manager(s) with orientation for new hires to the clinical team. * Oversees all requests for private health information, including requests for copies of medical record entries. Follows up with requestors to identify specific information sought, purpose, and to determine if patient authorization is required, collaborating with Quality/Compliance, as needed, to ensure HIPAA guidelines are followed. Completes billing for invoicing and release of health information. * Manages shipping for returned pain pumps to vendors. * Ensures all orders, including certifications, are processed for signature to meet regulatory requirements. Responsible for follow up with external provider offices for outstanding orders that have not been signed and returned for the EHR chart. * Provides required documentation to contracted facilities and external providers to meet regulatory requirements. * Manages inventory and deployment of telehealth devices to clinical team members. * Processes incoming and outgoing mail for sites and maintains postage machines at locations. * Attends and provides administrative support for clinical departmental meetings as needed. * Responds expediently to requests for order/lab report findings from external providers or to requests from external partners for patient progress reports and Plan of Care Updates. * Processes condolence material for bereaved family members. * Provides support to the Caregiver Support Center for mailing informational packets to callers. * Completes death and discharge audits to ensure that the EHR is correct, and all the required documentation has been received to meet regulatory requirements. * Maintains working knowledge of hospice Medicare Conditions of Participation and state-specific regulations to support compliant documentation practices. * Serves as a point of contact for troubleshooting EHR or documentation workflow questions from site-based clinical staff. * Provides weekend coverage and adjusts to changes in workload and schedules based on changing departmental/organizational priorities. * Participates in internal and external meetings, education, training, in-services and other activities to promote personal and professional growth. * Adheres to the organizational Code of Conduct, policies, procedures, protocols, processes and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * High school diploma or equivalent required. * One (1) to two (2) years' clerical experience with increasing level of responsibility required, telephone related experience, highly preferred. Previous health care experience preferred. * Computer literate, with basic Microsoft Office Word and Excel skills required. * Must be familiar with and have advanced knowledge of Microsoft Office Applications and standard office business machines. * Must possess sound judgment; effective organizational, prioritization and follow-through skills; attention to detail; accuracy; dependability; tact; and ability to maintain confidential information. * Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * Excellent interpersonal skills required with a proven ability to work effectively with other staff members and as a team player required. * Must be able to coordinate several tasks simultaneously while maintaining a high degree of efficiency and accuracy. * The physical demands of the position include vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking, bending, reaching, and stretching; and lifting up to twenty-five (25) pounds unassisted. * Must have reliable transportation. * This position may require travel between office sites as scheduled. * This position will require weekend hours on a scheduled basis. * Must be eligible to work in the United States.

Expand Access. Support Families. Elevate After-Hours Care. We are seeking a dedicated Afterhours RN Care Manager to provide high-quality, compassionate hospice care outside standard business hours. This role ensures seamless coverage, continuity of care, and strong clinical management for patients and families during nights, weekends, and on-call hours. About the Role The Afterhours Care Manager RN is responsible for assessing and coordinating patient and family needs during after-hours shifts and maintaining primary clinical oversight for assigned patients. This includes routine visits, admissions, death visits, urgent after-hours calls, and any visit assigned per the patient's plan of care. This role serves as an active member of the Interdisciplinary Group (IDG) to ensure coordination between physicians, families, and the hospice team. Clinical administrative responsibilities, workflow auditing, and survey readiness support are also part of this role. Essential Functions Ensure appropriate delivery of hospice services to eligible patients and families. Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including assessments, admissions, routine visits, death visits, and live discharges. Conduct initial and ongoing assessments of physical, emotional, psychosocial, and spiritual needs. Support the IDG process through chart reviews, plan of care updates, and interdisciplinary communication. Develop and revise the Hospice Plan of Care in collaboration with physicians and IDG members. Educate patients and families on disease progression, symptom management, medications, and hospice philosophy. Communicate significant changes in patient condition promptly to hospice and attending physicians. Maintain accurate, timely clinical documentation including assessments, care plans, and notes. Assist with rescheduled, missed, or reassigned visit requests based on triage direction. Participate in calendar and scheduling modifications, including service codes and clinician assignments. Support administrative and compliance activities including workflow audits, survey readiness tasks, and documentation collection. Assist with TPE reviews, QAPI efforts, and regulatory compliance. Ensure infection control standards and universal precautions are consistently followed. Provide leadership and guidance to field staff; conduct supervisory visits when appropriate. Participate in required meetings, after-hours updates, and trainings. Maintain proficiency in pain and symptom management for hospice and end-of-life care. Promote the organization's core values and maintain a culture of compassion, professionalism, and teamwork. Perform other duties as assigned. About You Education and Experience Current RN license in the state of employment Graduate of an accredited nursing program Minimum one year of RN experience in acute care, oncology, long-term care, hospice, or home health Must meet any state-specific requirements Licenses and Certifications Active RN license CPR certification (in-person) Valid driver's license, reliable transportation, and current auto insurance Skills and Competencies Strong knowledge of hospice principles, Medicare/Medicaid regulations, and best practices Ability to conduct thorough patient assessments and develop individualized care plans Effective communication with patients, families, physicians, and interdisciplinary team members Strong time-management and prioritization skills in a fast-changing environment Proficiency with EMR systems (HomeCare HomeBase preferred), Microsoft Office, and mobile technologies Ability to maintain confidentiality, demonstrate integrity, and support quality outcomes Leadership skills to support and guide field staff Ability to manage administrative, documentation, and compliance responsibilities accurately Personal Traits Sensitivity to end-of-life needs and the emotional realities families face Flexibility to shift tasks and respond to urgent needs Professionalism, maturity, teamwork, and resilience under pressure Ability to communicate effectively with individuals from diverse background We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet stage specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

Job Summary: Provides basic personal care and homemaking services as directed by the Manager, Service Operations (or designee) or RN. Essential Functions * Performs the following or similar patient-care tasks in accordance with the plan of care developed by the RN: * Temperature, pulse and respiration, * Sponge, tub, shower and/or bed baths; shampoo in sink, tub, shower and/or bed, * Oral hygiene, nail and skin care, back rubs; assist with use of bedpan or urinal, * Making an occupied bed, * Range of motion exercises, positioning, transferring, ambulating, * Performance of simple procedures as an extension of therapy or nursing services, * Assistance with ambulation or exercise, * Assistance with medications that are ordinarily self-administered, as set up by the caregiver/family, * Setting up meals, assistance with feeding in accordance with facility policies (when applicable), * Assists patients with light household services essential to health care at home. such as preparing light meals, washing dishes, dusting furniture, etc. * Maintains a safe environment and observes appropriate infection control precautions. * Assists in maintaining or improving the patient's independent functioning as patient condition allows. * Reinforces the patient's proper use of assistive devices. * Informs the Manager, Service Operations (or designee) or RN of changes in the patient's condition, needs or patient/family issues. * Interacts and communicates with patients, caregivers, interdisciplinary team (IDT) team members, volunteers, and external customers. * Documents patient care following established organizational standards and submits documentation in accordance with policies. * Communicates complete and accurate information to team disciplines in a timely manner. * Acts as a resource for staff members, and orients new staff as needed. * Works collaboratively and actively participates in team functions and meetings. * Completes a minimum of twelve (12) hours of in-service education and training programs annually, to comply with the Omnibus Reconciliation Act of 1987. * Utilizes allocated supplies and resources appropriately to ensure business outcomes are met. * Adjusts to changes in workload and schedules based on changing departmental organizational priorities. * Participates in internal and external education, training, in-services, quality improvement initiatives, meetings, team functions and other activities to promote personal and professional growth. Qualifications * High school diploma or GED preferred. * Current CNA certification required. * One (1) or two (2) years' experience as a home health/hospice aide or nurse aide preferred. * Completion of a home health/hospice aide training and competency-evaluation program or an in-house competency-evaluation program. * Must be able to read, write and speak English fluently and be able to effectively communicate in internal and external relationships for all essential job functions. * Ability to use technology (hardware and software) required of clinicians in their practice. * Must demonstrate the ability to follow oral and written instructions. * Must possess excellent interpersonal skills, be a team player, have sound judgment; effective organizational, communication, prioritization and follow-through skills; attention to detail; accuracy; dependability; tact; and ability to maintain confidential information. * Must be able to cope with family/caregiver emotional stress, cultural diversity and be tolerant of individual life-styles. * Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. * Must have reliable transportation. * Must be eligible to work in the United States.

Provide comfort beyond medicine - support patients and families with spiritual care ate life's most sacred moments At Gentiva, we believe every patient deserves dignity, peace, and connection-no matter where they are on life's journey. Our Hospice Chaplains offer more than prayers and presence; they bring comfort, guidance, and meaning when it's needed most. We're looking for a compassionate Hospice Chaplain to provide non-denominational spiritual and emotional support to patients and families facing end-of-life care. As a valued member of our interdisciplinary team, you'll help ensure that no one walks this path alone. This is a Per Diem, as needed position. What You'll Do as a Hospice Chaplain: Provide spiritual and emotional support to patients, families, and caregivers in alignment with their beliefs and values. Offer non-denominational, inclusive care that respects all faiths, spiritual traditions, and cultural backgrounds. Serve as an integral member of the interdisciplinary team, participating in patient care conferences and collaborating with nurses, social workers, aides, and medical staff. Assess spiritual needs of patients and families and develop individualized spiritual care plans. Conduct visits, prayers, blessings, and rituals as appropriate and requested by the patient or family. Assist families during times of grief, loss, or transition, and provide bereavement support and counseling. Build relationships with local faith leaders and community resources to support patients' and families' unique spiritual needs. Maintain timely and accurate documentation of spiritual assessments, interventions, and outcomes. About You The candidate must meet one of the following educational requirements: Bachelor's degree in theology, religion, human services, counseling, psychology, or sociology (or as required by state-specific regulations) A minimum of one unit of ACPE-accredited Clinical Pastoral Education (CPE) Note: Degrees from accredited institutions are preferred. If a degree is from a non-accredited college or university, AVPO approval is required prior to hire. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Keywords: ACPE, CPE, BCC, Hospice Chaplain, Spiritual Care Coordinator, Ministry Jobs, Palliative Care Jobs, Hospice Jobs, Pastoral Counseling Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

The We Honor Veterans Program Manager is responsible for developing, implementing, and delivering training programs that support the NorthStar Care Community (NSCC) hospice organization in providing exceptional care to veterans. This role ensures that staff and volunteers understand veteran-specific needs, military culture, and best practices for honoring veterans at end-of-life. This is a statewide position requiring travel to all locations.

Are you a compassionate Nurse Practitioner (NP) looking to make a profound difference in the lives of patients and their families? Join us in providing the highest quality hospice care-where your advanced skills and dedication to patient-centered care will support individuals through their most important journey. As part of our interdisciplinary team, you'll bring comfort, dignity, and respect to those entrusted in our care, making a lasting impact in the community. Be the difference that matters. Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn. Our Culture Our culture is cultivated using the following values: * Integrity: We are honest and professional. * Trust: We count on each other. * Excellence: We strive to always do our best and look for ways to improve and excel. * Accountability: We accept responsibility for our actions, attitudes, and mistakes. * Mutual Respect: We treat others the way we want to be treated.

Job Summary: The Referral Intake Specialist serves as the first contact/voice of the organization, for those seeking hospice care. Their communication must be courteous, professional, and knowledgeable of the specifics of hospice care as well as the broader scope of the organization in its entirety. The Referral Intake Specialists, working within the Contact Center, is the "front door" for patient care within our organization and must exemplify our mission of "Every Person, Every Time", in everything they do. Essential Functions: * Processes all referrals coming into the organization via phone, fax, email and extended care information network (ECIN). * Provides to callers/customer the welcoming, supportive environment within each contact, from an organization fully prepared to respond to their needs, both routine and those critical in nature. * Proactively responds to crisis calls, taking appropriate action to resolve the situation for a positive outcome. * Responsible for accurate data entry of referrals, and detailed, specific coordination with numerous internal departments and outside agencies, that directly affects the delivery of care to patients and families * Collaborates with the Field Staff Scheduler, Manager or designee to identify interdisciplinary team staff, if available, to facilitate patient admissions. * Exercises a high level of critical thinking/decision to maximize the use of organizational resources, providing assistance, as needed, to support field clinicians in completing work that may be time sensitive or challenging due to outside factors. * Stays in tune with departmental and organizational changes that affect the delivery of care. * Reviews and analyzes patient files, various reports, incoming paperwork associated with the intake of a new patient. Also copies, faxes and or/emails various documents as needed that support the efficient day-to-day operations of the referral/intake process. * Collaborates with families, guardians, clinicians and administration to assist in the complete of remote consents. * Adjusts to changes in workload and schedules based on changing departmental and organizational priorities. * Adheres to organizational Code of Conduct, policies, procedures, processes and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * Associate's degree in a business related or social services field or a minimum of (five) 5 years of full time health care, hospice care and/or business operations work required; Bachelor's Degree preferred. * A minimum of two (2) years of telephone-related experience required; experience within a health care environment highly preferred. * Must demonstrate strong proficiency in Microsoft Office products. Intermediate to advanced experience with Excel spreadsheets and database management. * Must possess excellent interpersonal skills, sound judgement, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to promote positive, constructive relationships with communication and collaboration at all levels with the ability to maintain confidentiality. * Must be able to read, write and speak English and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * Must be familiar with and have operational knowledge of standard office business machines. * Must be able to coordinate several tasks simultaneously while maintaining a high degree of efficiency and accuracy. Must possess the ability to function under stress. * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking bending, reaching and stretching; and lifting up to twenty-five (25) pounds unassisted. * Must be able to work variable hours/shifts and/or days, including holidays and weekends. Must have the ability to occasionally work extended days, as necessary. * Must have reliable transportation. * Must be eligible to work in the United States.

Come join Hospice Of Michigan! As the largest non-profit hospice provider in Michigan, we offer comfort and peace for patients and their loved ones. Our commitment here at Hospice Of Michigan is "Every person, Every time." Hospice Of Michigan is looking for a Statewide Legacy Giving Director passionate to provide high-quality patient care to join our team! Job Summary: The Statewide Legacy Giving Director is responsible for developing, implementing, and leading a comprehensive planned giving program that supports the long-term fundraising goals of the NorthStar Care Community. This leader cultivates, solicits, and stewards a portfolio of donors and prospects with an interest in legacy giving, including bequests, charitable trusts, beneficiary designations, and other planned gift vehicles. In addition, the Director collaborates closely with the major gifts team and assists with high-value donor relationships where planned giving and major giving intersect. This position plays a key role in securing transformational philanthropic support that advances the organization's mission to provide end-of-life care across the state. Essential Functions: * In collaboration with the AVP, designs and leads a statewide planned giving strategy aligned with organizational goals. * Manages a portfolio of planned giving prospects, including identification, cultivation, solicitation, and stewardship. Ensures financial goals are met or surpassed for designated areas of annual budget. * Develops personalized donor plans to foster deep, values-based philanthropic relationships. * Serves as the organization's subject matter expert on charitable estate and gift planning. * Partners with legal, finance, and foundation operations teams to ensure accurate gift documentation, compliance, and administration of planned gifts. * Builds and maintains strong relationships with estate planning attorneys, financial advisors, and other professional partners. * Maintains an up-to-date understanding of charitable giving laws, IRS guidelines, and estate planning best practices. * Cultivates and stewards a select portfolio of major gift prospects. * Proactively keeps abreast of fundraising procedures being used in the nonprofit arena. * Works cooperatively and collaboratively with NorthStar Care Community staff to match departmental needs with funding sources. * Actively participates in meetings at the individual, group and organizational levels, both within and external to the organization, to achieve desired outcomes. * Adjusts to changes in workload and schedules based on changing departmental and organizational priorities. * Represents the NorthStar Care Community at events as appropriate and required. * Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes NorthStar Care Community's vision, mission, and values locally, statewide and nationally, when appropriate. * Adheres to organizational Code of Conduct, policies and procedures and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * Bachelor's Degree required; Master's degree preferred. * A minimum of five (5) years' financial experience required. Hospice experience strongly preferred. * Demonstrated financial analysis and budgeting skills required. * Excellent problem solving skills that are rooted in both quantitative and qualitative assessment. * Demonstrated ability to produce results while still being an excellent team player. * A collaborative, participatory and inclusive style when working at all levels of the organization required. * Strong verbal and written communication skills required. Ability to speak at public forums required. * Experience with Microsoft Office products required; Raiser's Edge or similar software experience preferred. * Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to promote positive, constructive relationships with communication and collaboration at all levels with the ability to maintain confidentiality * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to twenty-five (25) pounds unassisted. * Must have reliable transportation. * Must be eligible to work in the United States.

* Part-Time/24 hours a week from 8:00am-4:30pm* The Grief Support Counselor is responsible for designing, developing and implementing grief support services and educational programs for bereaved individuals including NorthStar Care Community families and community members. Essential Functions: * Works collaboratively with patient care staff to provide continuity of care for bereaved families during their transition after the death of the patient. * Develops and documents bereavement plan of care, reflecting family/caregiver needs and frequency of services and provides all services in accordance with the individualized plan of care. * Provides interventions, including education and supportive counseling, to the bereaved client related to the grief process. * Provides emotional support and guidance to the patient/family prior to and after the death via phone calls, virtual platforms or in-person visits. * Evaluates and assesses family response to grief and loss issues and the risk factors associated. * Participates in regular Interdisciplinary Group (IDG) meetings. * Assesses the community need related to grief and loss issues. * Designs, develops, implements and evaluates community-based grief support programs including support/education groups. Provides grief and loss education presentations for the community at large. * Provides and facilitates memorial services, in collaboration with patient care teams, for NorthStar Care Community families as well as the community. * Serves as a role model to staff related to grief and loss issues. * Communicates complete and accurate information to all team disciplines in a timely manner. * Works collaboratively with patient care staff to provide continuity of care for bereaved families during their transition after the death of the patient. * Provides avenues for volunteer support and in collaboration with the Volunteer Services Manager, recruits, trains, supervises, and evaluates grief support services volunteers. * Maintains bereavement files and other tasks that ensure compliance with organizational policies and procedures. * Participates in activities that promote personal and professional growth. * Manages grief support programs and projects within budgetary guidelines * Maintains one or more trained volunteers to work with grief support during the year. * Maintains resource materials for the community including NorthStar Care Community families and staff. * In collaboration with Clinical Operations and the NorthStar Care Community Foundation, assists with the development of funding sources for grief support services as requested. * Adheres to organizational Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements. * Adheres the NorthStar standards to care for every person, every time, 100% of the time. Supervision: Reports to the AVP of Grief Support; close working relationship with Managers of Clinical Operations. No supervisory responsibilities. Qualifications: * Master's degree required. Preference will be given to Social Workers with State of Michigan LMSW license. Formal education and experience in guidance and counseling is required; various combinations of education, training and experience may be considered. * Must demonstrate knowledge of bereavement/spiritual concepts. Must have a minimum of one (1) year grief support work experience within a recognized agency or health care organization. * Must demonstrate knowledge of behavioral and psychological stages of adults, children and teens, in order to facilitate the grief process with all persons. * Demonstrated ability to organize and conduct grief support groups. * Must be able to cope with family/caregiver emotional stress. * Must be able to respectfully and non-judgmentally support people from varied cultures, ages, beliefs and communities. * Must be highly motivated and willing to take a creative approach to work and have a desire to be a part of a team. * Demonstrated ability to effectively communicate in internal and external relationships. * Must have the ability to use technology (hardware and software) NorthStar requires clinicians to use. * Must possess sound judgment; effective organizational, communication, prioritization and follow-through skills; attention to detail; accuracy; dependability; tact; and ability to maintain confidential information. * Proof of tuberculin testing having been performed within one year required. Patient/family contact not allowed until tuberculin clearance is documented. * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to forty five (45) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices. * Must have reliable transportation. * Must be eligible to work in the United States.

Come join Hospice of Michigan! As the largest non-profit hospice provider in Michigan, we offer comfort and peace for patients and their loved ones. Our commitment here at Hospice Of Michigan is "Every person, Every time." Hospice Of Michigan is looking for a Clinical Quality Nurse passionate people to provide high quality patient care to join our team! Job Summary: Responsible for providing ongoing clinical practice monitoring in support of the mission of NorthStar Care Community. The Clinical Quality Nurse Specialist is responsible, through monitoring and supporting clinical staff, for ensuring quality and compliance with practice standards and regulatory requirements, thereby ensuring that patients and caregivers receive the best hospice experience possible. Essential Functions: * Demonstrates and teaches NorthStar Care Community protocols and standards and regulatory requirements as they relate to the patient care delivery process. * Demonstrates the highest standards of charting and clinical care management. * Demonstrates expertise in infection control practices and compliance with organizational infection control policies and procedures. * Proactively assists in identifying learning and performance needs of clinical staff, including newly hired and current staff. * Conducts patient visits with clinicians to monitor for compliance with the Five Star Visit model in addition to compliance with clinical standards of practice, compliance to policies and procedures, and compliance to regulatory requirements. * Conducts patient chart audits to assess clinician's ability to document timely, accurately and thoroughly, focusing and documenting patient decline related to terminal diagnosis. * Provides immediate performance feedback to the clinician following a clinical visit. Communicating results of the audit. Identifying both positive practices as well as areas of opportunity. * Collaborates with nursing leaders, providing results of auditing activities and coordinating a plan for performance improvement. * Collaborates with Institute staff to meet the educational needs of clinical staff when deficiencies are identified during chart audits and patient visits. * Acts as a teacher and mentor to newly hired staff as well as current staff to poise the staff member for success. * Reviews various sources of quality data with quality and compliance leadership to identify areas of opportunity to improve clinical practice in the organization. * Documents all audits into the NSCC quality monitoring platform. * Collaborates with clinical leadership to continuously improve clinical practice and achieve high quality consistent patient outcomes. * Proactively participates in quality assurance processes/programs. * Attends IDT meetings to ensure discussion is focused on updating plans of care, documentation is complete and includes objective and evidence of ongoing decline. * Participates in survey preparedness activities as needed. * Maintains a positive working relationship with internal and external customers. * Periodically attends scheduled team RNCM meetings to foster education, priorities, provide support. * Utilizes allocated supplies and resources appropriately to ensure business outcomes are met. * Adjusts to changes in workload and schedules based on changing team priorities. * Actively participates in internal and external education, training, in-services, and other activities to promote personal and professional growth. * Adheres to organizational code of conduct, policies and procedures and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * Bachelor of Science in Nursing preferred. Registered Nurse (RN) licensure in the State of Michigan required. * Three (3) to five (5) years of demonstrated experience in Hospice RN case management required. * Advanced knowledge and clinical expertise in hospice and palliative care required. * Demonstrated strong understanding of regulatory/compliance requirements and performance improvement processes. * Certification in hospice and palliative nursing (CHPN) preferred. * Demonstrates characteristics, skills and enthusiasm for teaching and mentoring staff. * Demonstrated subject matter expert for electronic medical record. * Demonstrated ability to organize, prioritize and manage teaching, learning, training, and human performance technology projects required. * Demonstrated willingness to add to own professional growth. * Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * Must have demonstrated ability to work cooperatively with and collaborate with others to achieve project outcomes. * Ability to effectively use technology in support of management and clinical operations. * Must possess sound judgment; effective organizational, prioritization and follow-through skills;attention to detail; accuracy; dependability; tact; and ability to maintain confidential information. * The physical demands of the position include vision, effective speech, and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to twenty-five (25) pounds unassisted. * Must have reliable transportation and willingness to travel and maintain the rigors of a busy schedule. * Frequently works variable hours/days; activities and workload may require extended days. * Must demonstrate eligibility to work in the United States.

Lead with Heart. Be the Difference. Transform End-of-Life Care. Join our company, where every day is an opportunity to deliver personalized, meaningful hospice and palliative care to patients facing life-limiting illness. We support patients and their families with dignity, comfort, and love. This role will be serving patients in Temperance, Lambertville & Erie What You'll Do as a Hospice RN / RN Case Manager: Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. Deliver and document skilled, hands-on nursing care based on each patient's individualized Plan of Care-in their home, assisted living, or wherever they call home. Perform initial and ongoing assessments to monitor patient condition and adjust care as needed. Collaborate with an interdisciplinary team-including physicians, LPNs, CNAs, social workers, chaplains, and others-to build and refine personalized care plans. Provide emotional, physical, and spiritual support not just to the patient, but to their loved ones as well-offering education, comfort, and bereavement guidance. Teach caregivers how to care for their loved one safely and confidently, offering both practical training and emotional reassurance. Communicate important updates in patient condition to the care team, ensuring timely and appropriate interventions. Maintain accurate, up-to-date clinical documentation and follow infection control and compliance standards. Support the organization's quality improvement and scheduling initiatives to ensure care is consistent, compassionate, and efficient. Help patients and families understand and navigate topics such as: • Medication administration • Hospice philosophy and services • Symptom and pain management • End-of-life processes and expectations About You Qualifications - What You'll Bring: Active RN license in the state of employment (or eligible to obtain). 1+ year of RN experience in hospice, home health, ICU, oncology, geriatrics, or related nursing fields. A genuine hospice heart: compassionate, empathetic, and patient-centered. Comfortable providing care in diverse settings, including private homes and facilities. Strong communication and critical thinking skills in emotionally sensitive situations. Valid driver's license, auto insurance, and reliable transportation. CPR certification required. Preferred Experience (Not Required): Hospital RN (Med-Surg, ICU, ER, PACU, telemetry, cardiac) Admissions RN, wound care, float pool, travel nursing Experience with terminally ill patients or serious illness support We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Ready to Join a Team That Cares? Apply now to become part of our Hospice Nursing team and help make every moment count for our patients and their loved ones. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions * Ensures effective organizational strategic results are achieved, working collaboratively with others. * Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. * Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. * Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. * Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. * Proactively works with referral sources to meet their needs, which might include flexible hours. * Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. * Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. * Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. * Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. * Responsible for the professional relationship development with the referral sources in assigned territory. * Ensures implementation of and compliance with regulatory and accreditation standards. * Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. * Develops staff within assigned areas of responsibility. * Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. * Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. * Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications * Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. * Current State of Michigan Registered Nurse (RN) license. * Minimum of three (3) years of health care management experience required; five (5) years preferred. * A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. * Certification in hospice nursing (CHPN) preferred. * Expertise in regulatory requirements and compliance as it pertains to hospice required. * Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. * Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. * Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. * Ability to effectively use technology in support of management and clinical operations. * Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. * Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. * Must have reliable transportation. * Must be eligible to work in the United States.

Job Summary: In collaboration with the interdisciplinary team (IDT), provides and facilitates acquisition of economic, social, and emotional support services to hospice patients and their families/caregivers. Essential Functions: * Performs advocacy and oversight of hospice services based on patient self-determination to assure patient and family/caregiver satisfaction. * Assists patient and family/caregiver with placement arrangements, funeral arrangements, legal planning, and community resources in accordance with the plan of care. * Assesses patient/family/caregiver social, emotional, and financial factors to cope with the terminal illness and death; their psychosocial status; potential for risk of suicide and/or abuse or neglect; environment, resources, obstacles to maintaining safety; and caregiver's ability to function adequately. * Identifies the developmental level of patient/family/caregiver and obstacles to learning or ability to participate in care of the patient. * Develops, implements, and revises the plan of care based on a thorough psychosocial assessment and consultation with team members, patient, and caregivers. * Evaluates patient for level of care changes (long term care, respite, discharge) when appropriate and assesses ability to accept the change. * Assesses and develops instructions and plans of care reflecting needs identified for homemaker assistance. * Identifies patient/family/caregiver needs when discharged or when level of care changes; evaluates patient/family/caregiver response to intervention(s) when discharged or when level of care changes. * Assesses the need for counseling related to risk assessment for pathological grief; provides counseling services to the patient/family/caregiver experiencing emotional, social and economic conflict; evaluates patient/family/caregiver response to psychosocial interventions. * Assesses and provides grief support and education to patients and their families/caregivers. Assesses special needs related to cultural diversity including communication, space, role of family members and special traditions. * Documents patient care following established organizational standards of documentation practice, and regulatory and licensure requirements, submits documentation in accordance with policy. * Works collaboratively with other IDT members, communicates complete and accurate information and assists team members in understanding the significant social and emotional factors related to care of terminally ill patients and their caregivers. * Works collaboratively and actively participates in team functions, meetings, and acts as a resource for staff members and orientees when appropriate and/or requested. * Evaluates and monitors patient's insurance coverage and options in assessing patient/caregiver ability to meet financial obligations and responds to third party payor requests. Offers appropriate internal and community resources and assists patients, caregivers, and staff in acquiring and utilizing resources, as indicated. * Proactively problem solves and identifies solutions utilizing critical thinking skills. * Participates in internal and external education and training, quality improvement initiatives, in-services, development of protocols and standards and other activities to promote hospice practice as well as personal and professional growth. * Utilizes allocated supplies and resources appropriately to ensure business outcomes are met. * Adjusts to changes in workload, schedules based on changing departmental/organizational priorities. * Adheres to organizational Code of Conduct, policies and procedures and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * A Bachelor's Degree in Social Work (BSW) obtained from a school of social work accredited by the Council of Social Work Education is required; a Master's Degree in Social Work (MSW) is preferred. * Possession of a current license to practice social work issued by the State of Michigan is required. A Limited Licensed Masters Social Worker (LLMSW) or a Licensed Bachelors Social Worker (LBSW) may be considered, but a Licensed Masters Social Worker (LMSW) is highly preferred. * A minimum of one (1) year paid social work experience required; hospice or related health care experience preferred. * Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * Ability to use technology (hardware and software) required of clinicians in their practice. * Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence, and the ability to maintain confidentiality and promote positive, constructive relationships with communication and collaboration at all levels. * Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. * The physical and sensory demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to forty five (45) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices. * Must have reliable transportation. * Must be eligible to work in the United States.

Job Summary: Provides professional nursing services or supervises the provision of nursing services to hospice patients in accordance with accepted standards of practice and organizational guidelines. May perform nursing services in a variety of care settings and/or roles, including but not limited to case management, admissions or on-call. Essential Functions: * Provides a complete physical assessment and history of current and previous illness(es). * Completes a comprehensive initial and ongoing assessment of: * Patient and family/caregiver to determine hospice needs. * The impact of the terminal diagnosis on the patient's physical, functional, psychosocial and environmental needs, and activities of daily living, including: the risk for pathological grief, cultural and spiritual implications, and verbal and non-verbal communication patterns. * Assists in developing, implementing, evaluating and updating the individualized plan of care; recommends revisions to the plan, as needed, based on acuity and patient/family/caregiver needs. * Works collaboratively with the interdisciplinary team (IDT) to prioritize and provide patient and family oriented hospice services. Communicates with the Physician, Social Worker and Spiritual Care Advisor to provide assessment information after the initial visit and with the clinical manager or designee to provide patient/family information, including unusual or potentially problematic issues, as needed. * Provides end-of-life care including comfort care and symptom management according to NorthStar Care Community indicators. * Provides support, follow up and education, and documents end-of-life comfort care and symptom management. * Provides initial and ongoing patient/family instruction, education and support regarding the disease process, self-care techniques, end-of-life care, and issues of ethical concerns. Assesses the ability of caregivers to meet patients' immediate needs upon admission and throughout care. * Coordinates ordering durable medical equipment and supplies. * Participates in quality assurance processes/programs, internal/external education/training, marketing and other activities that promote the mission of the organization. * Using current processes and technology available, communicates complete and accurate information to attending physician(s), other team disciplines and other departments in a timely manner. * Supervises, instructs and evaluates Hospice Aides in providing nursing care to patients, according to regulatory guidelines. * Evaluates own need for professional, psychosocial and emotional support and uses identified system(s) to meet the need. * Works collaboratively, actively participates in team functions and meetings; acts as a resource for orientees, when appropriate and/or requested. * Responds to information requested by third party payers, calls clinical report to case managers as directed. * As requested, participates in the development of care delivery goals, strategic planning, and in individual, team and organizational process improvement activities and in the development of protocols and standards for hospice practice. * Utilizes allocated supplies and resources appropriately to ensure business outcomes are met. * Adjusts to changes in workload and schedules based on changing team priorities. * Adheres to organizational policies, procedures, code of conduct and all regulatory and legal requirements. * Adheres to the C.A.R.E. Model of Service: courtesy, acknowledgment, response and empathy. * Works to achieve certification in Hospice nursing (CHPN) preferred. Qualifications: * Graduation from an accredited school of nursing with possession of a current license to practice as a registered professional nurse in the State of Michigan. * Minimum of one (1) to two (2) years of varied nursing experience required; hospice experience and CHPN preferred. * Ability to use technology (hardware and software) required of clinicians in their practice. * Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to maintain confidentiality and promote positive, constructive relationships with communication and collaboration at all levels. * Must be able to cope with family/caregiver emotional stress, cultural diversity and be tolerant of individual life-styles. * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle for extended periods; standing, sitting, walking, bending, reaching, and stretching; lifting up to fifty (50) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices. * Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. * Must be able to work variable hours/shifts and/or days, including weekends. Must have the ability to occasionally work extended days, as necessary. * Must have reliable transportation. * Must be eligible to work in the United States.

Are you a compassionate Nurse Practitioner (NP) looking to make a profound difference in the lives of patients and their families? Join us in providing the highest quality hospice care-where your advanced skills and dedication to patient-centered care will support individuals through their most important journey. As part of our interdisciplinary team, you'll bring comfort, dignity, and respect to those entrusted in our care, making a lasting impact in the community. Be the difference that matters. Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn. Our Culture Our culture is cultivated using the following values: Integrity: We are honest and professional. Trust: We count on each other. Excellence: We strive to always do our best and look for ways to improve and excel. Accountability: We accept responsibility for our actions, attitudes, and mistakes. Mutual Respect: We treat others the way we want to be treated. Qualifications On an Average Day You Will: (includes, but not limited to) Provide medical care, palliate and manage terminal illness in compliance with the state Nurse Practice Act under the supervision of a collaborating physician to adults and children Complete history and physical examinations by evaluating the patient's medical condition and health history, ordering and interpreting results from laboratory and diagnostic tests or procedures, diagnosing health conditions and documents the findings in the patient's medical record Manage health conditions and terminal illness by developing an individualized plan of care, prescribing medications and/or treatments, obtaining consultations or making referrals and coordinating hospice care services Complete the hospice face to face visit requirements prior to the third and subsequent hospice benefit periods to assess hospice eligibility based on the hospice conditions of participation and the local coverage determinations Provide clinical information to the hospice medical director for interpretation of eligibility for hospice recertification Make recommendations to the hospice medical director regarding patient eligibility for certification and recertification for hospice care Review clinical information, coordinate and oversee patient care in consultation with the hospice interdisciplinary team and other healthcare practitioners Assure that patient receives appropriate measures to control symptoms, through collaboration with interdisciplinary team members Review and develop protocols for treatment and propose options for interventions based on the literature in collaboration with the collaborating physician Consult the collaborating physician when the patient's plan of care is outside standardized practice and protocols Collaborate with the interdisciplinary group to create, review and revise the patient's plan of care Fulfill the obligation of requested and/or accepted assignments Demonstrate knowledge in communication and counseling patient/family in dealing with end-of-life issues Complete all other duties as assigned Requirements: Must be a graduate of an accredited School of Nursing and accredited Nurse Practitioner Program Must have current nursing licensure in State Must have a master's degree with a minimum of one (1) year Nurse Practitioner experience and a minimum of one (1) year hospice or palliative care experience Must have accreditation from an approved certifying body for advanced practice nursing as required by the State Certification in a specialist area preferred; (e.g. Hospice and Palliative Nursing (CHPN), Pediatrics or Geriatrics) Must be a licensed driver with licensed automobile that is insured in accordance with organization/state requirements and is in good working order Join a Team that embraces the reverence of life! Bristol Hospice is an Equal Opportunity Employer and participates in E-verify.

Job Summary: Provides professional nursing services or supervises the provision of nursing services to hospice patients in accordance with accepted standards of practice and organizational guidelines. May perform nursing services in a variety of care settings and/or roles, including but not limited to case management, admissions or on-call. Essential Functions: * Provides a complete physical assessment and history of current and previous illness(es). * Completes a comprehensive initial and ongoing assessment of: * Patient and family/caregiver to determine hospice needs. * The impact of the terminal diagnosis on the patient's physical, functional, psychosocial and environmental needs, and activities of daily living, including: the risk for pathological grief, cultural and spiritual implications, and verbal and non-verbal communication patterns. * Assists in developing, implementing, evaluating and updating the individualized plan of care; recommends revisions to the plan, as needed, based on acuity and patient/family/caregiver needs. * Works collaboratively with the interdisciplinary team (IDT) to prioritize and provide patient and family oriented hospice services. Communicates with the Physician, Social Worker and Spiritual Care Advisor to provide assessment information after the initial visit and with the clinical manager or designee to provide patient/family information, including unusual or potentially problematic issues, as needed. * Provides end-of-life care including comfort care and symptom management according to NorthStar Care Community indicators. * Provides support, follow up and education, and documents end-of-life comfort care and symptom management. * Provides initial and ongoing patient/family instruction, education and support regarding the disease process, self-care techniques, end-of-life care, and issues of ethical concerns. Assesses the ability of caregivers to meet patients' immediate needs upon admission and throughout care. * Coordinates ordering durable medical equipment and supplies. * Participates in quality assurance processes/programs, internal/external education/training, marketing and other activities that promote the mission of the organization. * Using current processes and technology available, communicates complete and accurate information to attending physician(s), other team disciplines and other departments in a timely manner. * Supervises, instructs and evaluates Hospice Aides in providing nursing care to patients, according to regulatory guidelines. * Evaluates own need for professional, psychosocial and emotional support and uses identified system(s) to meet the need. * Works collaboratively, actively participates in team functions and meetings; acts as a resource for orientees, when appropriate and/or requested. * Responds to information requested by third party payers, calls clinical report to case managers as directed. * As requested, participates in the development of care delivery goals, strategic planning, and in individual, team and organizational process improvement activities and in the development of protocols and standards for hospice practice. * Utilizes allocated supplies and resources appropriately to ensure business outcomes are met. * Adjusts to changes in workload and schedules based on changing team priorities. * Adheres to organizational policies, procedures, code of conduct and all regulatory and legal requirements. * Adheres to the C.A.R.E. Model of Service: courtesy, acknowledgment, response and empathy. * Works to achieve certification in Hospice nursing (CHPN) preferred. Qualifications: * Graduation from an accredited school of nursing with possession of a current license to practice as a registered professional nurse in the State of Michigan. * Minimum of one (1) to two (2) years of varied nursing experience required; hospice experience and CHPN preferred. * Ability to use technology (hardware and software) required of clinicians in their practice. * Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to maintain confidentiality and promote positive, constructive relationships with communication and collaboration at all levels. * Must be able to cope with family/caregiver emotional stress, cultural diversity and be tolerant of individual life-styles. * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle for extended periods; standing, sitting, walking, bending, reaching, and stretching; lifting up to fifty (50) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices. * Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. * Must be able to work variable hours/shifts and/or days, including weekends. Must have the ability to occasionally work extended days, as necessary. * Must have reliable transportation. * Must be eligible to work in the United States.

Come join our amazing palliative care team at Northstar Palliative Care, an affiliate of Hospice of Michigan. As a palliative care nurse practitioner you will be responsible for the evaluation and management of home based palliative care patients who have a limited prognosis. By focusing on symptom management and advanced care planning you will help patients and families when they need your care the most; while facing a significant chronic disease. Our expert team of clinicians is comprised of over 20 physicians and nurse practitioners across the state of Michigan who are all dedicated to improving quality of life of those patients who are seriously or terminally ill. Here at Hospice of Michigan, we are proud to be the largest community based not-for-profit hospice in the State of Michigan. As part of the Northstar Care Community, Hospice of Michigan cares for over 1400 patients each day in 56 counties in lower Michigan, we are a statewide organization that serves patients in the communities which they are a part of. We are dedicated to putting the needs of patients and families first while also promoting and supporting the not-for-profit mission of other hospices across the country. Job Summary: Assumes responsibility and accountability for the Nurse Practitioner (NP) role for patients within the NorthStar Care Community (NSCC) as detailed below. Provides services under collaborative practice agreement with the physicians of the practice. Participates in the on-call schedule per on-call policy. Essential Functions for Hospice NP Role: * Completes and documents an accurate history and physical examination and documents findings for Face to Face and/or certification of terminal Illness for physician review of initial and ongoing hospice eligibility. * In collaboration with the hospice and attending physicians, works to establish and meet the goals of care, coordinates with internal and external members of the patient's health care and family/caregiver teams, and makes recommendations for identified immediate needs and ongoing treatment plans. * Completes timely and accurate documentation of all activities in the electronic medical record (EMR). * Provides assistance to patients/families in goal setting, care plan development and end-of-life discussions. * Promotes access to community resources and acts as a liaison by relaying information to other health care professionals and agencies to provide for continuity of care. * Participates in Quality Assurance activities and committee service related to NP scope of practice and policies/procedures. * Maintains consistent and on-going communications with attending physician regarding all aspects of care. * Promotes patient relations through confidentiality, privacy, and dignity. Provides services in a quick and courteous manner with care and respect for the patient's individual needs. * Consults with physicians within the practice according to the collaborative practice agreement. * Communicates with nursing home and other facility staff regarding goals and treatment plans. * Provides educational support to the orientation process, ongoing staff development, and education about the organization's services to referral sources, facilities, and the community. * Maintains oversight of all allocated resources within assigned areas of responsibility including but not limited to time, expenses, supplies and labor and ensures pre-determined financial margins and/or clinical outcomes are achieved. * Provides support to physicians as needed, including attending IDT with physician when requested. * Acts as a representative of the NorthStar Community in the facilities, homes, and communities of the patients we serve. This includes identifying and solving problems within the NP scope of practice and patient care plan that are being encountered as part of the care delivered. Essential Functions for Palliative NP Role: * Completes an accurate history and physical examination and provides diagnosis and treatment of symptoms, including recommending or prescribing of medications and treatments (as preferred by referring provider) according to the collaborative agreement and NP scope of practice laws and as approved by the Director of Medical Affairs. * Working with the collaborating physician, identifies and documents medical necessity for home/facility encounters, including appropriateness for initiating services, timing/necessity of follow up encounters, and appropriateness for hospice evaluation and/or discharge from practice. * Works to establish and meet the goals of care, coordinates with internal and external members of the patient's health care and family/caregiver teams, and coordinates referral to hospice services when appropriate and requested by the patient/legal representative. * Completes timely and accurate documentation of encounters in the electronic medical record (EMR) to support medical necessity, coordination of care, quality/coding standards, practice metrics and hospice eligibility. * Provides and documents advance care planning and end-of-life discussions for patients and caregivers. * Promotes access to community resources and acts as a liaison by relaying information to other health care professionals and agencies to provide for continuity of care. * Participates in Quality Assurance activities and committee service related to NP scope of practice and policies/procedures. * Maintains consistent and on-going communications with referring and/or primary care provider regarding patient status and care provided. * Promotes patient relations through confidentiality, privacy, and dignity. Provides services in a quick and courteous manner with care and respect for the patient's individual needs as well as the unique needs of the referring and partner organizations. . * Consults with physicians within the practice according to the collaborative practice agreement. * Communicates with nursing home and other facility staff regarding goals and treatment plans. * Provides educational support to the orientation process, ongoing staff development, and education about the organization's services to referral sources, facilities, and the community. * Maintains oversight of all allocated resources within assigned areas of responsibility including but not limited to time, expenses, supplies and labor and ensures pre-determined financial margins and/or clinical outcomes are achieved. * Communicates respectfully and effectively with office support staff to promote optimal scheduling efficiency and productivity. Adapts to schedule changes with a positive and flexible attitude and provides clinical coverage for other NPs, including contact by telephone or providing visits when needed. * Working with the collaborating physician, serves to provide on call coverage and/or face to face visits as needed, if approved and requested to function in these roles by the Director of Medical Affairs. * Participates in Palliative IDT meetings working collaboratively with other members of the Palliative Care team to ensure patients continue to receive high quality palliative care and hospice care when eligible. Essential Functions for all NP Roles: * May serve as attending provider for hospice patients if approved and requested to function in this role. * Proactively promotes census growth within designated region(s) and seeks to offer care that meets the unmet diverse needs of the community. * Adjusts to changes in workload, schedules based on changing departmental/organizational priorities. * Is an active participant in Medical Staff Meetings. Attends in-person meetings as often as possible. * Duties as assigned with the Nurse Practitioner scope of practice. This could include collaboration on research, education, innovative clinical partnerships, and new business development at the discretion of their supervisor. * Supports other team members through collaboration on complex cases. * Maintains a high level of professionalism in all communications with internal and external contacts responding promptly and professionally to all concerns, questions, and deadlines. * Models and promotes knowledge of end of life care philosophies and articulates and promotes the NSCC vision, mission, and values locally, statewide, and nationally, when appropriate. * Adheres to NorthStar Care Community Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * Current licensure in the state where serving as a Nurse Practitioner, and maintain such licensure in accordance with applicable laws and regulations and perform within the scope specified. * Master's degree in Nursing with advanced skills in physical assessment. * Minimum of three years clinical nursing experience and/or at least one year of post-graduate clinical nursing experience desirable in the hospice and palliative care field. * Board certification as an Advanced Practice Hospice and Palliative Nurse (ACHPN) preferred. * Highly skilled in advanced nursing practice and a demonstrated ability to assess and respond to the needs of patients and families required. * Understanding of performance improvement with the ability to communicate and operationalize performance improvement initiatives at the departmental and organizational level required. * Ability to effectively use technology such as cell phones and the electronic medical record (EMR) in support of management and clinical operations. * Excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow- through skills, attention to detail, tact, dependability, emotional intelligence, the ability to maintain confidentiality and promote positive, constructive relationships with communication and collaboration at all levels required. * Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. * Ability to prioritize multiple demands. Demonstrates integrity and flexibility and participates actively in change and quality improvement initiatives. * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to forty five (45) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices. * Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. * Must have reliable transportation to be able to travel and maintain the rigors of a busy schedule. Frequently works variable hours/days; activities and workload may require extended days. * Must be eligible to work in the United States. This description is intended to indicate the kinds of tasks and levels of work required of the position. It is not intended to limit the assignment of other duties.