Post job

Ie technician vs information technology/support technician

The differences between ie technicians and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an ie technician, becoming an information technology/support technician takes usually requires 1-2 years. Additionally, an ie technician has an average salary of $67,439, which is higher than the $45,591 average annual salary of an information technology/support technician.

The top three skills for an ie technician include PLC, electrical equipment and control systems. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Ie technician vs information technology/support technician overview

IE TechnicianInformation Technology/Support Technician
Yearly salary$67,439$45,591
Hourly rate$32.42$21.92
Growth rate-10%
Number of jobs28,129161,748
Job satisfaction--
Most common degreeAssociate Degree, 58%Bachelor's Degree, 51%
Average age5042
Years of experience122

What does an ie technician do?

An IE technician is responsible for maintaining and repairing electrical equipment and components that run manufacturing companies and production processes. IE technicians calibrate machinery and troubleshoot defective parts to ensure smooth operations and prevent operational delays and avoid potential hazards in the workplace. They also assemble machines and fix network failures by studying schematics and blueprints and utilizing efficient resources. An IE technician must have excellent electrical and mechanical skills, record resolutions for reference, and write incident reports.

What does an information technology/support technician do?

An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

Ie technician vs information technology/support technician salary

Ie technicians and information technology/support technicians have different pay scales, as shown below.

IE TechnicianInformation Technology/Support Technician
Average salary$67,439$45,591
Salary rangeBetween $49,000 And $91,000Between $31,000 And $66,000
Highest paying City-San Francisco, CA
Highest paying state-Pennsylvania
Best paying company-Microsoft
Best paying industry-Technology

Differences between ie technician and information technology/support technician education

There are a few differences between an ie technician and an information technology/support technician in terms of educational background:

IE TechnicianInformation Technology/Support Technician
Most common degreeAssociate Degree, 58%Bachelor's Degree, 51%
Most common majorElectrical Engineering TechnologyComputer Science
Most common collegeMassachusetts Institute of TechnologyUniversity of Pennsylvania

Ie technician vs information technology/support technician demographics

Here are the differences between ie technicians' and information technology/support technicians' demographics:

IE TechnicianInformation Technology/Support Technician
Average age5042
Gender ratioMale, 96.2% Female, 3.8%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 10.4% Asian, 8.0% White, 70.8% American Indian and Alaska Native, 0.1%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between ie technician and information technology/support technician duties and responsibilities

Ie technician example responsibilities.

  • Lead a team of 10 engineers to develop an infrare telescope that are launched on the NASA high-altitude balloonproject BRRISON/BOPPS.
  • Programme, configure, and commission a variety of EFM's, RTU's and controls equipment.
  • Check and calibrate, trouble shooting and repairing instrumentation and electrical equipment, PLC Allen Bradley programming, operation support.
  • Focus on SCADA instrumentation and electrical systems to monitor plant operations.
  • Perform cause and effect testing to HMI.
  • Used a laptop computer running Rockwell software.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Ie technician vs information technology/support technician skills

Common ie technician skills
  • PLC, 9%
  • Electrical Equipment, 8%
  • Control Systems, 8%
  • Transmitters, 6%
  • Preventative Maintenance, 4%
  • Analyzers, 4%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

Browse architecture and engineering jobs