What does an information technologist & senior information technologist do?
An information technologist ensures that the technology of an organization is efficient. To achieve their objective, they install hardware to boost computer performance. They also put communication networks in place to facilitate smooth communication and a top-notch networking system. They make sure all systems are secure by establishing security procedures to control the flow of data and information.
Information technologist & senior information technologist responsibilities
Here are examples of responsibilities from real information technologist & senior information technologist resumes:
- Manage and coordinate offshore resources in providing control validation testing for large retail company and SOX external audit.
- Work with SQL to find employee data as well as change passwords when need.
- Install structured cabling, network, and PC's for a new school building.
- Support PC and laptop computers, disc drives, and computer or telecommunications systems and networks/wireless networks.
- Research and resolve technical issues with individual restaurant systems, as well as central servers (including SQL server issues).
- Provide technical documentation for OS and application installations for Sox audits.
- Design sequence and activity diagrams in TogetherJ for Java error-recording module to organize code implementation and reduce development time.
- Use Unix\Linux command lines to investigate and resolve issues.
- Train new operators on mainframe and Linux/UNIX operations and procedures.Wrote technical documentation such as performing system IPL's and nightly backups.
- Assist customers with setting DNS zones for multiple domains.
- Assist manager on making the SLA goals for the week and month.
- Assign, track, perform QA, and sign off on all project implementation for team, ensuring continuous improvements.
- Reduce network brittleness by championing connectivity redundancy and diversity and FQDN DNS best practices.
- Establish protocols for compliance with HIPAA and company regulations for patient confidentiality.
- Conduct audit of infrastructure supporting software development, testing and QA operations.
Information technologist & senior information technologist skills and personality traits
We calculated that 9% of Information Technologists & Senior Information Technologists are proficient in SQL, Troubleshoot, and Linux. They’re also known for soft skills such as Customer-service skills, Listening skills, and Problem-solving skills.
We break down the percentage of Information Technologists & Senior Information Technologists that have these skills listed on their resume here:
- SQL, 9%
Researched and resolved technical issues with individual restaurant systems, as well as central servers (including SQL server issues).
- Troubleshoot, 7%
Network support - Troubleshoot connectivity and authentication issues.
- Linux, 7%
Supported Apple OS X, Linux, Windows 98, ME, 2000, XP, Vista and 7.
- OS, 6%
Develop imaging scripts and tools to satisfy the company's growing OS X needs and security concerns.
- Unix, 5%
Trained new operators on mainframe and Linux/UNIX operations and procedures.Wrote technical documentation such as performing system IPL's and nightly backups.
- Business Processes, 5%
Maintain all computer based business processes in order to ensure that the business needs are met.
"sql," "troubleshoot," and "linux" are among the most common skills that information technologists & senior information technologists use at work. You can find even more information technologist & senior information technologist responsibilities below, including:
Customer-service skills. The most essential soft skill for an information technologist & senior information technologist to carry out their responsibilities is customer-service skills. This skill is important for the role because "computer support specialists must be patient and sympathetic." Additionally, an information technologist & senior information technologist resume shows how their duties depend on customer-service skills: "blue shield of california - el dorado hills, ca took on more access provisioning responsibilities to ensure customer productivity. "
Listening skills. Another essential skill to perform information technologist & senior information technologist duties is listening skills. Information technologists & senior information technologists responsibilities require that "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Information technologists & senior information technologists also use listening skills in their role according to a real resume snippet: "ensured quality of work and communicated with the local it manager and dealt with any technical issues"
Problem-solving skills. This is an important skill for information technologists & senior information technologists to perform their duties. For an example of how information technologist & senior information technologist responsibilities depend on this skill, consider that "support workers must identify both simple and complex computer problems, analyze them, and solve them." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an information technologist & senior information technologist: "refreshed entire school district network with poe switches and implemented new voip telephony solution partnership with stemco:. ".
Speaking skills. information technologist & senior information technologist responsibilities often require "speaking skills." The duties that rely on this skill are shown by the fact that "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." This resume example shows what information technologists & senior information technologists do with speaking skills on a typical day: "end user support resolving issues as presented either via email, phone, or walkup. "
Writing skills. Another common skill required for information technologist & senior information technologist responsibilities is "writing skills." This skill comes up in the duties of information technologists & senior information technologists all the time, as "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." An excerpt from a real information technologist & senior information technologist resume shows how this skill is central to what an information technologist & senior information technologist does: "assisted division plants with system migrations, security implementations, and report writing with sql server reporting services. "
See the full list of information technologist & senior information technologist skills
The three companies that hire the most information technologist & senior information technologists are:
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Compare different information technologists & senior information technologists
Information technologist & senior information technologist vs. Information systems manager
An information systems manager is typically in charge of overseeing the information technology (IT) systems and networks in a company, ensuring efficiency and smooth workflow. They are directly responsible for managing IT workers such as analysts and programmers, delegating tasks, assessing performance, managing schedules, handling budgets, and spearheading installations and upgrades. Furthermore, as an information systems manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
There are some key differences in the responsibilities of each position. For example, information technologist & senior information technologist responsibilities require skills like "sql," "os," "mac," and "switches." Meanwhile a typical information systems manager has skills in areas such as "customer service," "project management," "data entry," and "sql server." This difference in skills reveals the differences in what each career does.
Information systems managers tend to make the most money working in the professional industry, where they earn an average salary of $151,152. In contrast, information technologists & senior information technologists make the biggest average salary, $111,031, in the health care industry.information systems managers tend to reach higher levels of education than information technologists & senior information technologists. In fact, information systems managers are 6.9% more likely to graduate with a Master's Degree and 0.6% more likely to have a Doctoral Degree.Information technologist & senior information technologist vs. Senior support technician
A senior support technician is an individual specializing in diagnosing and resolving information technology (IT)-related problems in an organization, including virus issues, forgotten passwords, and software updates. The job requires knowledge about the installation, configuration, and testing of computer hardware and software. Possessing excellent customer service, listening, and problem-solving skills is also vital to qualify for the position. The job's education requirements include an associate or bachelor's degree in computer science, business, information technology, or a related field.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that information technologist & senior information technologist responsibilities requires skills like "business processes," "pc," "desktop support," and "switches." But a senior support technician might use other skills in their typical duties, such as, "customer service," "desk support," "phone calls," and "android."
Senior support technicians earn a lower average salary than information technologists & senior information technologists. But senior support technicians earn the highest pay in the technology industry, with an average salary of $75,924. Additionally, information technologists & senior information technologists earn the highest salaries in the health care with average pay of $111,031 annually.senior support technicians earn similar levels of education than information technologists & senior information technologists in general. They're 0.6% less likely to graduate with a Master's Degree and 0.6% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for information technologist & senior information technologists in the next 3-5 years?
Babak Beheshti Ph.D.
Dean, Professor, New York Institute of Technology
-We will be witnessing a more widespread commercial deployment of 5G in 2020. With the implementation of the Standalone 5G devices based on the 3gpp release 16, we should be seeing the more robust mobile broadband deployment of 5G, wider availability of 5G smartphones, and a push towards an all 5G Network in select urban areas around the world.
-Significant growth in AI-based technologies, from face recognition and voice recognition to business intelligence and market predictions. As machines and deep learning algorithms get integrated into many applications, many industries will undergo substantial changes. AI systems will continue to interact with our phones; cars will interpret and analyze their surroundings and intelligently drive themselves. Online vendors will monitor our browsing habits, and Google decides what kind of search results to give us, based on who it thinks we are.
Information technologist & senior information technologist vs. Senior technologist
Senior technologists have varying roles and responsibilities. These include managing wireless networks for laptop computers and mobile devices and overseeing corporate websites, web services, and e-commerce. They are also in charge of implementing the company's firewall backup system, such as supporting the planning for electric grid reliability. Senior technologists are also responsible for providing technical support surveillance system setup and VOIP configuration. To be qualified for this position, you must have a bachelor's degree, customer service skills, and technical support skills.
The required skills of the two careers differ considerably. For example, information technologists & senior information technologists are more likely to have skills like "troubleshoot," "business processes," "desktop support," and "switches." But a senior technologist is more likely to have skills like "hand tools," "sr," "math," and "customer service."
Senior technologists earn the best pay in the technology industry, where they command an average salary of $100,827. Information technologists & senior information technologists earn the highest pay from the health care industry, with an average salary of $111,031.Most senior technologists achieve a similar degree level compared to information technologists & senior information technologists. For example, they're 0.1% less likely to graduate with a Master's Degree, and 0.4% less likely to earn a Doctoral Degree.Information technologist & senior information technologist vs. Information engineer
An information engineer is responsible for monitoring the efficiency of computer systems and network infrastructure, performing configuration to boost the optimal performance of the technology systems. Information engineers assist end-users in resolving network issues, identifying the source of inconsistencies, and create resolution reports for reference to avoid reoccurrence. They also design new network systems according to business needs and client specifications, running multiple diagnostic tests to ensure effectiveness before the release of final deliverables. An information engineer should have excellent technical skills, as well as a strong command of programming languages and system codes.
Even though a few skill sets overlap between information technologists & senior information technologists and information engineers, there are some differences that are important to note. For one, an information technologist & senior information technologist might have more use for skills like "sql," "business processes," "peripheral equipment," and "encryption." Meanwhile, some responsibilities of information engineers require skills like "customer service," "san," "azure," and "data analysis. "
In general, information engineers earn the most working in the technology industry, with an average salary of $107,435. The highest-paying industry for an information technologist & senior information technologist is the health care industry.In general, information engineers hold higher degree levels compared to information technologists & senior information technologists. Information engineers are 8.4% more likely to earn their Master's Degree and 0.4% more likely to graduate with a Doctoral Degree.Types of information technologist & senior information technologist
Updated January 8, 2025
