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What does an information technology systems technician lead do?

Updated January 8, 2025
7 min read
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Information technology systems technician lead responsibilities

Here are examples of responsibilities from real information technology systems technician lead resumes:

  • Install, configure, manage servers, workstations and network equipment.
  • Manage all aspects of information technology including database management, network information services, troubleshoot system applications, etc.
  • Perform PC and installations, configuration and troubleshooting including maintaining the LAN user workstations and mobile server equipment.
  • Network setup including Wi-Fi, VPN, routers, switches, Ethernet cabling, DHCP, static routing, security.
  • Reset password/account lockouts for email, network, and VPN accounts.
  • Implement a computer backup scheme for all user PCs in the office.
  • Install and maintain variety of ancillary systems, partnering with NSA, DIA, and other DHS and DOD entities.
  • Perform complex professional work with computers, servers, printers, hubs, switches, cables, and peripheral devices.
  • Install, monitor and update UNIX operating systems
  • Assist replication of current legacy Linux accounting system into virtual environment using XenServer as server host.
  • Ensure data security across all site use of telecommunications and network security configurations for accessing vendor's VPN.
  • Obtain all relevant information and create complaint record within database also understanding the complexity of compliant to interpret and propose clarification.
  • Prioritize work, assign tasks, ensure calls are complete and follow up is conducted in accordance with SLA's.
  • Compile reports for SLA delivery and record application stability and availability.
  • Direct site wide migration for all local and network printers increasing maintainability and reducing costs.

Information technology systems technician lead skills and personality traits

We calculated that 24% of Information Technology Systems Technician Leads are proficient in SQL, TCP/IP, and Switches. They’re also known for soft skills such as Problem-solving skills, Analytical skills, and Communication skills.

We break down the percentage of Information Technology Systems Technician Leads that have these skills listed on their resume here:

  • SQL, 24%

    Existed data from diverse source were consolidated into a uniform SQL Server 2008 database.

  • TCP/IP, 6%

    Network Design/Engineering - Built, Managed and upgraded TCP/IP network and associated devices replacing faulty equipment.

  • Switches, 5%

    Managed and implemented plant wide upgrade from Bay Networks 10 M hubs to Cisco 100 M switches.

  • DOD, 5%

    Installed and maintained variety of ancillary systems, partnering with NSA, DIA, and other DHS and DOD entities.

  • Lifecycle Management, 4%

    Participated in Incident Lifecycle Management process to facilitate timely resolutions within SLA's.

  • Data Entry, 4%

    Lead of up to 8 data entry staff, brought department into compliance by addressing training issues.

Most information technology systems technician leads use their skills in "sql," "tcp/ip," and "switches" to do their jobs. You can find more detail on essential information technology systems technician lead responsibilities here:

Problem-solving skills. The most essential soft skill for an information technology systems technician lead to carry out their responsibilities is problem-solving skills. This skill is important for the role because "administrators must quickly resolve problems that arise with computer networks." Additionally, an information technology systems technician lead resume shows how their duties depend on problem-solving skills: "managed 24x7 production support, issue resolution and escalation process and maintained business information systems. "

Analytical skills. Another soft skill that's essential for fulfilling information technology systems technician lead duties is analytical skills. The role rewards competence in this skill because "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." According to an information technology systems technician lead resume, here's how information technology systems technician leads can utilize analytical skills in their job responsibilities: "managed manufacturing data entry & distribution of process reliability score data on daily basis into gbase database. "

Communication skills. Another skill that relates to the job responsibilities of information technology systems technician leads is communication skills. This skill is critical to many everyday information technology systems technician lead duties, as "administrators must describe problems and their solutions to non-it workers." This example from a resume shows how this skill is used: "ensured data security across all site use of telecommunications and network security configurations for accessing vendor's vpn. "

Most common information technology systems technician lead skills

Compare different information technology systems technician leads

Information technology systems technician lead vs. Lead systems engineer

A lead systems engineer is responsible for maintaining the safety and security of the systems infrastructure and improving the stability of the operating systems to support business operations. Lead systems engineers install and upgrade software applications and ensure that the technical strategies meet the quality standards and business requirements. They also enhance the performance of the existing systems, configuring features for optimization. A lead systems engineer must have excellent communication and technical skills, especially in supporting the end-users with technical failures and identifying accurate resolutions.

If we compare the average information technology systems technician lead annual salary with that of a lead systems engineer, we find that lead systems engineers typically earn a $6,042 higher salary than information technology systems technician leads make annually.Even though information technology systems technician leads and lead systems engineers are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require tcp/ip, tcp ip, and switches in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between information technology systems technician leads and lead systems engineer. For instance, information technology systems technician lead responsibilities require skills such as "sql," "medicare," "data entry," and "security policies." Whereas a lead systems engineer is skilled in "systems engineering," "architecture," "infrastructure," and "system design." This is part of what separates the two careers.

Lead systems engineers really shine in the automotive industry with an average salary of $123,397. Comparatively, information technology systems technician leads tend to make the most money in the finance industry with an average salary of $129,919.lead systems engineers tend to reach similar levels of education than information technology systems technician leads. In fact, lead systems engineers are 4.8% more likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.

Information technology systems technician lead vs. Lead support technician

Lead support technicians test and troubleshoot onboard systems by using various interface tools and proprietary software. Besides following instructions, lead support technicians also work hand-in-hand with managers to ensure all quality standards are implemented. Lead support technicians also oversee and support different technical tasks, including brackets, building weldments, fabricating, and modifying support structures. Moreover, lead support technicians troubleshoot and resolve hardware and software problems.

A career as a lead support technician brings a lower average salary when compared to the average annual salary of an information technology systems technician lead. In fact, lead support technicians salary is $18,243 lower than the salary of information technology systems technician leads per year.A few skills overlap for information technology systems technician leads and lead support technicians. Resumes from both professions show that the duties of each career rely on skills like "tcp/ip," "tcp ip," and "dns. "

In addition to the difference in salary, there are some other key differences worth noting. For example, information technology systems technician lead responsibilities are more likely to require skills like "sql," "medicare," "switches," and "dod." Meanwhile, a lead support technician has duties that require skills in areas such as "database," "customer service," "customer satisfaction," and "java." These differences highlight just how different the day-to-day in each role looks.

On average, lead support technicians earn a lower salary than information technology systems technician leads. Some industries support higher salaries in each profession. Interestingly enough, lead support technicians earn the most pay in the technology industry with an average salary of $92,806. Whereas information technology systems technician leads have higher pay in the finance industry, with an average salary of $129,919.Average education levels between the two professions vary. Lead support technicians tend to reach lower levels of education than information technology systems technician leads. In fact, they're 7.7% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

Information technology systems technician lead vs. Information engineer

An information engineer is responsible for monitoring the efficiency of computer systems and network infrastructure, performing configuration to boost the optimal performance of the technology systems. Information engineers assist end-users in resolving network issues, identifying the source of inconsistencies, and create resolution reports for reference to avoid reoccurrence. They also design new network systems according to business needs and client specifications, running multiple diagnostic tests to ensure effectiveness before the release of final deliverables. An information engineer should have excellent technical skills, as well as a strong command of programming languages and system codes.

An average information engineer eans a lower salary compared to the average salary of information technology systems technician leads. The difference in salaries amounts to information engineers earning a $8,660 lower average salary than information technology systems technician leads.By looking over several information technology systems technician leads and information engineers resumes, we found that both roles require similar skills in their day-to-day duties, such as "tcp/ip," "tcp ip," and "switches." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from information technology systems technician lead resumes include skills like "sql," "medicare," "data entry," and "security policies," whereas an information engineer is more likely to list skills in "customer service," "troubleshoot," "java," and "san. "

Information engineers make a very good living in the technology industry with an average annual salary of $107,435. On the other hand, information technology systems technician leads are paid the highest salary in the finance industry, with average annual pay of $129,919.Most information engineers achieve a similar degree level compared to information technology systems technician leads. For example, they're 0.1% less likely to graduate with a Master's Degree, and 1.5% less likely to earn a Doctoral Degree.

Information technology systems technician lead vs. Systems administrator lead

A systems administrator lead is responsible for planning, designing, and implementing procedures for critical enterprise systems. Typical duties of systems administrators include managing the day-to-day operations of a company's computer and network systems, developing new application and system implementation plans, and establishing guidelines for installing and managing the organization's computer operating systems. In addition, you are expected to ensure the security of computer systems by preventing unauthorized use, user abuse, and acts of nature.

Systems administrator leads tend to earn a lower pay than information technology systems technician leads by an average of $13,707 per year.According to resumes from information technology systems technician leads and systems administrator leads, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "tcp/ip," "tcp ip," and "switches. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "sql," "medicare," "lifecycle management," and "data entry" are skills that commonly show up on information technology systems technician lead resumes. On the other hand, systems administrator leads use skills like project management, windows server, system performance, and technical support on their resumes.systems administrator leads enjoy the best pay in the telecommunication industry, with an average salary of $103,205. For comparison, information technology systems technician leads earn the highest salary in the finance industry.systems administrator leads reach similar levels of education compared to information technology systems technician leads, in general. The difference is that they're 3.9% more likely to earn a Master's Degree, and 1.1% less likely to graduate with a Doctoral Degree.

Types of information technology systems technician lead

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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