Principal SAP ISU FICA Consultant
Infosys job in Miami, FL
Infosys is seeking Principal SAP ISU FICA Consultant
This position will be a key player in engaging with business/functional team in providing best fit technical solutions while conforming to client's and Infosys development standards. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 11 years of experience with Information Technology.
Location for this position is Miami, FL. This position may require travel and/or relocation.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
At least 11 years of experience in SAP CR&B implementation programs in at least one of the modules of ISU FICA
Experience across Electricity (preferred), or Gas or Water Utilities industries, North America
Experience of at least 1 end to end lifecycle implementation activities including:
Requirement gathering
Business process design
SAP configuration
RICEFW Functional design
Systems and Integration Testing
Resolving production issues
Experience in setup of Org Structure, GL setup & Integration
Experience in Cash journal, Clearing Control, Account Assignment and Setup of Direct Debit Payments.
Strong Understanding of Dunning Process, Collection, Installment Plan.
Setup of Main & Sub transaction Experience in analyzing issue in Billing & Invoicing process.
Good Experience in Invoice Layout & Bill Print.
Strong Client Facing experience, great communication and presentations skills.
Strong analytical skills with ability to work in advanced excel based data analysis of SAP ISU data.
Ability to work with offshore teams and coordinating work delivery between onsite and offshore.
Flexible work timings required due to remote working environment including offshore overlaps twice a day.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
EEO/About Us :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Principal SAP ISU Billing Consultant, FPL
Infosys job in Miami, FL
Infosys is seeking Principal SAP ISU Billing Consultant As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with Information Technology.
Location for this position is Miami, FL. This position may require travel and/or relocation.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
Atleast 11 years of experience in application maintenance & implementation projects, primarily in ISU Projects from SAP ISU Billing and Invoicing area
Experience across Electricity, Gas & Water Utilities industries across UK, North America & Europe regions
Experience with CRM -ISU Integration
Experience in end-to-end implementation and support projects
Client facing experience.
Should be able to drive a team consisting of junior functional and technical resources.
Experience in setup of Rate Structure and Billing Schema, Price management
Experience in analyzing issue in Billing & Invoicing process.
Experience in RTP.
Good Experience Invoice Layout & Bill Print
Setup of Billing Master Data/Tariff Structure for Metered/Unmetered Installations
Integration with Device Management, Finance & SD module
SAP Industry Solution->SAP Utilities (SAP ISU)->SAP IS-UTILITIES Billing and Invoicing (SAP ISU BILLING)
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
DevOps Engineer
Boca Raton, FL job
We're looking for a Cloud DevOps Engineer to join our DevOps team in supporting and expanding our NG911 solution hosted in Google Cloud Platform (GCP). This role is ideal for someone passionate about automation, infrastructure as code (IaC), and DevOps best practices, with a strong desire to lead efforts in modernizing and managing cloud infrastructure. As part of this position, you'll be responsible for managing and scaling the infrastructure that supports our mission-critical emergency services applications. You'll collaborate with various teams including logging platform engineers, security, and NG911 application developers to understand requirements and deliver robust, scalable, and secure cloud environments.
Automation QA Manager
West Palm Beach, FL job
**About the role** As an **Automation QA Manager** , you will make an impact by designing and maintaining robust automated testing solutions that ensure high-quality software delivery. You will be a valued member of our Quality Engineering & Assurance team and work collaboratively with onshore and offshore stakeholders to drive automation initiatives across projects.
**In this role, you will:**
+ Design, develop, and maintain automated test scripts using **Java Selenium** or **JavaScript** .
+ Build and enhance automation frameworks to support scalable testing.
+ Collaborate with cross-functional teams for test planning, execution, and defect triage.
+ Drive automation initiatives and ensure continuous integration within Agile environments.
+ Troubleshoot, debug, and perform root cause analysis (RCA) for test failures.
**Work model**
This is a **Hybrid position** requiring work from our client location in **Miami, FL** . At Cognizant, we strive to provide flexibility wherever possible and support a healthy work-life balance through our wellbeing programs.
**What you need to have to be considered**
+ Strong proficiency in **Java** and **Selenium** for automation testing.
+ Hands-on experience in designing and implementing automation frameworks.
+ Expertise in debugging, troubleshooting, and root cause analysis.
+ Experience with **Agile methodology** and continuous integration tools.
+ Excellent communication skills and ability to work independently within an Agile team.
**These will help you stand out**
+ Experience collaborating with onshore/offshore teams for test planning and execution.
+ Ability to drive automation initiatives across multiple projects.
+ Familiarity with defect triage processes and quality assurance best practices.
+ Knowledge of JavaScript-based automation tools.
+ Strong stakeholder management skills to ensure quality delivery.
+ Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
**_Benefits:_**
· Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
Employee Stock Purchase Plan
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Customer Service Manager - Warehouse
Medley, FL job
About the role We are looking for a motivated and experienced Customer Service Manager to manage a high-performing team onsite at our client's facility in Medley, FL. This role is essential to driving operational excellence, ensuring client satisfaction, and managing service levels, and driving continuous improvement in our operations.
In this role, you will:
-Lead and manage the warehouse customer service team to ensure timely and accurate responses to customer inquiries.
-Develop and implement customer service policies and procedures tailored to warehouse operations.
-Monitor performance metrics and KPIs to ensure service excellence.
-Collaborate with cross-functional teams to resolve customer issues efficiently.
-Manage escalations and complex customer concerns with professionalism and urgency.
-Train, coach, and mentor team members to foster a high-performance culture.
-Analyze customer feedback and operational data to identify trends and opportunities for improvement.
-Ensure compliance with company standards and regulatory requirements.
Location:
This is a full-time onsite role based at a client office in Medley, FL.
What you must have to be considered:
-Proven experience in customer service management in a warehouse or logistics setting,
-Strong leadership and team management skills.
-Excellent communication and interpersonal abilities.
-Proficiency in Microsoft Office and logistics/customer service software.
This will help you stand out:
-Bachelor's degree in business, logistics, or a related field.
-Familiarity with food safety standards and temperature-controlled transport regulations
-Proficiency in warehouse management systems (WMS) and Salesforce
We are excited to meet people who share our mission and can make an impact in a variety of ways. Do not hesitate to apply, even if you only meet the minimum requirements listed. If you have transferable skills, a passion for problem solving, and a drive to improve processes, we would love to hear from you.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
-Medical/Dental/Vision/Life Insurance
-Paid holidays plus Paid Time Off
-401(k) plan and contributions
-Long-term/Short-term Disability
-Paid Parental Leave
-Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Senior Network Engineer
Boca Raton, FL job
Role & responsibilities:
As a Senior Network Engineer with an in-depth knowledge of security requirements for deploying voice solutions in the field. Experience configuring Cisco Routers and Switches to predefined standards in a voice environment ensuring an 99.999% uptime. Experienced in the operational network/voice environment and using high-level functional voice systems analysis, design, integration, documentation, and implementation methodologies on complex problems.
In addition, your duties will consist of:
Knowledge of the NG911 topology and associated equipment
Participating in network planning, engineering, and architecture processes.
Produce and/or maintain technical and procedural documentation as directed.
Provide 2nd or 3rd level support on incidents and service requests.
Deploy, configure network devices based on designs and standards provided.
Maximize network performance and availability by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
Secure network system by establishing and enforcing policies.
Skills Required
Possess in-depth knowledge and experience with the following platforms in IPv4 and IPv6 environments:
Cisco SD-WAN
Versa
Cisco ISR and ASR Routing platforms
Cisco Nexus 9K Switching.
Cisco Catalyst Switching
Cisco NG Firewalls
Cisco ASA Firewalls
VXLAN
Diagnose, troubleshoot, and resolve complex network issues in a timely manner.
Ensure high availability of network services through redundancy, failover configurations, and proactive maintenance.
Coordinate activities among multiple groups to ensure 99.999% uptime for the organization.
Provide on-call technical support after hours and on weekends as needed.
Document designs and policies associated with networks and maintain proper documentation of systems configurations.
Experience with Virtualized Networks (VMware, Google Cloud Platform, Azure Cloud Platform)
Ability to work as a part of a distributed team, despite the diversity (cultural, geographic and other differences)
Participate in on-call schedule and, when required, work outside of normal business hours during planned maintenance windows.
Lead network-related projects, from concept to deployment, ensuring milestones and deliverables are met.
Collaborate with stakeholders to gather requirements and provide recommendations for network improvements.
Implement and enforce network security protocols, including firewalls, VPNs, IDS/IPS, and encryption standards.
Monitor for vulnerabilities and apply patches, updates, or changes to mitigate risks.
Ensure compliance with organizational policies and regulatory standards.
Understanding and knowledge of security NIST, CIS, or NENA
Managing and working with other Managed Service Providers such as Lumen Versa.
Possess clear and effective communication skills (oral and written English)
Excellent email and telephone etiquette
10+ years demonstrated experience in network engineering, implementing, and maintaining geographically dispersed networks.
5+ years of network security experience (Firewalls, security tools, threat mitigation, etc.).
Demonstrates ability to advance technologies, processes, and practices in area of specialization or discipline.
Desirable: Possess Cisco CCNP, CCIE, Security and/or SDWAN certification or equivalent experience
Desirable: Azure, GCP and/or VMware Certification
Desirable: NG 9-1-1 networking or carrier grade voice networking
Principal SAP ISU Device Management Consultant, FPL
Infosys job in Miami, FL
Infosys is seeking Principal SAP ISU Device Management Consultant As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with Information Technology.
This position may require travel to Project / client location, which is Miami, FL.
Preferred Qualifications:
At least 11 years of experience in SAP CR&B implementation & Support programs in the modules of Billing and Device Management
Experience across Electricity (preferred), or Gas or Water Utilities industries North America
Working Experience in AMS.
Experience of at least 1 end to end lifecycle implementation activities including:
Requirement gathering
Business process design
SAP configuration
RICEFW Functional design
Systems and Integration Testing
Resolving production issues
Strong Client Facing experience, great communication and presentations skills
Knowledge on ITSM processes, SLA, KPI etc.
Strong analytical skills with ability to work in advanced excel based data analysis of SAP ISU data
Ability to work with offshore teams and coordinating work delivery between onsite and offshore
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Senior Full stack (Backend heavy) Engineer
Miami, FL job
Typescript Lead Full Stack Developer - Typescript, React, AWS.
This challenger Fintech company is looking for a well experienced full-stack developer to take part in the rapid growth of the business. You will be responsible for development across the full stack, writing scalable APIs, Frontend components and ultimately deploying a dynamic product that disrupts the investment paradigm.
Responsibilities:
· Development of new APIs and rewriting of current ones in Nest, PostgreSQL, AWS cloud
· Code reviews to improve quality of product, implementing QA automation testing
· Work alongside high powered software engineers to realise clearly defined, end-to-end goals
· Seamlessly integrate the front and back end service
· Create front end interface and experience. ReactJs and React Native
Experience:
· 3+ years experience with back end or full stack development
· Extensive experience with Typescript
· Up-to-date web frameworks. NestJs especially. Django, Rails, Sails, Laravel, Pyramid.
· B.S. In computer science or related field.
· Experience with application stacks. Data modelling, Business layer, UI/UX, hosting.
Bonuses:
· React Native mobile application development
· Cloud development using mainstream frameworks
· Experience in QA and Unit testing
· CICD platforms such as Gitlab or TravisCI
TravisCI GitLab NestJs Django Sails Laravel Flask Pyramid Ruby on Rails ReactJs React Native AWS Microsoft Azure Google Cloud APIs typescript Javascript .js
Senior Project Manager
Infosys Ltd. job in Boca Raton, FL
Infosys is seeking an experienced Senior Project Manager. This position's primary responsibility is to manage all aspects of projects to ensure that the overall program is aligned to and directly supports the achievement of strategic objectives; The role holder is expected to prepare estimates and detailed project plan for all phases of the project & provide status reports regarding key deliverables, milestones, dependencies, risks and issues & keep the leadership updated. This role will give you an opportunity to build & lead a strong on-site project team & motivate team members to meet project goals, adhering to their responsibilities and project milestones.
Required Qualification:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 7 years of Information Technology experience.
* Candidate must be located within commuting distance of Atlanta, GA/ Boca Raton, FL or be willing to relocate to the area. This position may require travel to project locations.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
* Experience in .Net and Production support
* Proficient in ITIL processes or similar software, enabling team to create production support processes
* Experience in Project Management with PMP or CSM / SAFe certifications.
* Experience as Project Manager in .NET technologies.
Preferred Qualifications:
* At least 8 yrs of overall experience in Information Technology Space
* At least 3 years of experience leading/managing teams of developers
* An ability to build collaborative relationships with stakeholders through effective communication
* Proactive risk management to ensure project delivery
* Focused governance over project scope and identification of additional project opportunities
* Commitment to balance project economics with adherence to strategic priorities
* Experience in Scrum / Agile methodology and handling teams at Onshore and Offshore.
* Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion
* Act as a liaison between technical teams and clients, facilitating smooth communication through regular meetings and milestone reviews
* Support the technical team in following SDLC/ITIL processes, ensuring all deliverables align with client requirements and specifications
* Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations
* Contribute to the creation of project budgets that aligns with the scope, strategy, and key deliverables
* Identify scope alterations and new client requests, support in effort estimation, obtaining necessary approvals and securing client sign-offs
* Strong communication and Analytical skills
* Experience and desire to work in a Global delivery environment
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.
Lead Automation Test Engineer
West Palm Beach, FL job
**About the role** As a **Lead Automation Test Engineer** , you will make an impact by designing and maintaining robust automated testing solutions that ensure high-quality software delivery. You will be a valued member of our Quality Engineering & Assurance team and work collaboratively with onshore and offshore stakeholders to drive automation initiatives across projects.
**In this role, you will:**
+ Design, develop, and maintain automated test scripts using **Java Selenium** or **JavaScript** .
+ Build and enhance automation frameworks to support scalable testing.
+ Collaborate with cross-functional teams for test planning, execution, and defect triage.
+ Drive automation initiatives and ensure continuous integration within Agile environments.
+ Troubleshoot, debug, and perform root cause analysis (RCA) for test failures.
**Work model**
This is an **onsite position** requiring work from our client location in **Plantation, FL** . At Cognizant, we strive to provide flexibility wherever possible and support a healthy work-life balance through our wellbeing programs.
**What you need to have to be considered**
+ Strong proficiency in **Java** and **Selenium** for automation testing.
+ Hands-on experience in designing and implementing automation frameworks.
+ Expertise in debugging, troubleshooting, and root cause analysis.
+ Experience with **Agile methodology** and continuous integration tools.
+ Excellent communication skills and ability to work independently within an Agile team.
**These will help you stand out**
+ Experience collaborating with onshore/offshore teams for test planning and execution.
+ Ability to drive automation initiatives across multiple projects.
+ Familiarity with defect triage processes and quality assurance best practices.
+ Knowledge of JavaScript-based automation tools.
+ Strong stakeholder management skills to ensure quality delivery.
+ Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
**_Benefits:_**
· Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
Employee Stock Purchase Plan
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
AS400 Lead Engineer
Miami, FL job
HCL Technologies has an extensive global network of delivery centers to provide seamless IT services to customers worldwide. Having crossed $1bn in net profit, $5bn in revenue and $15bn in market capitalization, we stand among the only 8 companies who have achieved this milestone. With a diverse workforce of over 105,000 employees in offices across 31 countries, our numbers speak for themselves.
Our belief in Trust, Transparency and Flexibility drives us to step into our customers' business reality, guaranteeing outcomes with great enthusiasm.
Our range of offerings include product engineering, custom and package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
Job Description
AS400 profiles
Client : Ryder, Inc
Client Exact Work Location: Miami, FL, 33178
Hire Type: (TP/FTE): FTE
Designation to be Offered: Lead Engineer
Expected Start Date: ( BG Checks will take 7 to 10 working days):
1-Mar-2017
Please find the JD below, I request you to share profiles as early as possible for this urgent requirement,
1. Should have hands on development experience in AS400, Cobol
2. Expertise in handing Job Monitoring /Job abends
3. Expertise in Turnover tool for promoting development code
4. Expertise in Hawkeye tool for doing impact analysis
5. Experience in SQL, Mainframe and TTL Domain is an added advantage
6. Good English communication and needs to discuss with Business users frequently
Qualifications
Bachelor's degree
Additional Information
Thanks & Regards,
Akriti Gupta
Talent Acquisition Group
HCL America Inc.
11000 Regency Parkway,
Suite # 10, Cary, NC - 27518.
Desk *****************, Ext. 6014143
SAP Program Manager - Energy & Utilities- Global Consulting
Miami Gardens, FL job
**SAP Program Manager - Senior Consulting Manager- Energy & Utilities- Global Consulting** Work Model: Hybrid (onsite and remote flexibility) Consulting** Cognizant Consulting is a global community of experts dedicated to helping clients reimagine their business. We blend deep industry knowledge with technology advisory to deliver innovative solutions for Fortune 500 clients. Join us and shape the future of business.
**Role Overview**
As a Program Manager at the Senior Consulting Manager level, you will lead large-scale IT and SAP implementation/migration programs. This role requires exceptional program management skills, strategic oversight, and the ability to engage senior stakeholders to deliver complex, high-value programs.
**Key Responsibilities**
- Lead enterprise-level design governance and solutioning oversight, ensuring adherence to architectural standards and best practices.
- Manage multi-stream programs with cross-functional teams, ensuring alignment with strategic business objectives.
- Prepare and review comprehensive program-level documentation including FSDs, TDDs, and governance frameworks.
- Drive stakeholder engagement and executive reporting, providing transparency and accountability across all program streams.
- Manage budgets, timelines, and resource allocation for complex programs, ensuring delivery excellence and proactive risk management.
- Oversee risk management and issue resolution across program streams, leveraging best practices and industry standards.
- Provide strategic advisory on program delivery, value realization, and continuous improvement initiatives.
- Mentor project managers and ensure adherence to PMO standards, fostering a culture of excellence and accountability.
- Ensure compliance with enterprise governance frameworks, audit requirements, and regulatory standards while driving innovation.
**Required Skills**
- 16+ years of experience in program management for large-scale IT and SAP implementation/migration projects with a proven track record of delivering complex programs.
- Expertise in managing multi-stream programs with cross-functional teams, ensuring alignment with strategic business objectives.
- Strong leadership, stakeholder management, and communication skills.
- In-depth understanding of governance frameworks, audit requirements, and regulatory standards.
**Preferred Qualifications**
- Experience in advisory roles within top-tier consulting firms.
- Exposure to digital transformation and emerging technologies.
- PMP or equivalent certification.
**Travel Requirements**
Up to 50% travel may be required based on client needs.
**Work Authorization**
Applicants must be legally authorized to work in the United States without company sponsorship.
**Compensation & Pay Transparency**
Salary Range: $138,000 - $158,000 USD annually, based on experience and qualifications.
Eligible for Cognizant's discretionary annual incentive program.
Comprehensive benefits including medical, dental, vision, 401(k), and paid time off.
**Equal Opportunity Statement**
Cognizant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
**Apply By**
15th December 2025
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Principal SAP ISU Bill Print Consultant
Infosys Ltd. job in Miami, FL
Infosys is seeking Principal SAP ISU Bill Print Consultant As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 11 years of experience with Information Technology.
* Location for this position is Miami, FL. This position may require travel and/or relocation.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
* Lead SAP ISU Bill Print and Correspondence module implementations and enhancements.
* Design and configure Rate Structures, Billing Schemas, and Invoice Layouts.
* Manage Bill Print Workbench and integration with SAP Forms (SmartForms/Adobe Forms).
* Collaborate with cross-functional teams including Device Management, FICA, and SD.
* Conduct requirement gathering, solution design, functional specifications, and testing.
* Perform POC/Technology workshops, effort estimation, and client demos.
* Ensure quality delivery across 2-3 full lifecycle implementations.
* Provide leadership and guidance to project teams and stakeholders.
* Troubleshoot and resolve issues in Billing & Invoicing processes.
* Bachelor's degree in engineering, Computer Science, or related field.
* 11+ years of SAP experience with at least 2-3 end-to-end ISU implementations.
* Deep expertise in SAP ISU Billing, Bill Print Workbench, and Correspondence Framework.
* Strong domain knowledge in Electricity, Gas, or Water Utilities.
* Excellent communication and client-facing skills.
* Ability to lead teams and manage stakeholders effectively.
* Exposure to SAP S/4HANA Utilities.
* Knowledge of RTP (Real-Time Pricing) and Tariff Structures.
* Experience in Agile/Waterfall methodologies.
* Certification in SAP ISU or SAP Utilities is a plus.
* Experience with CRM-ISU integration and SAP ABAP debugging will be plus.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Senior Salesforce Lightning Developer
Infosys Ltd. job in West Palm Beach, FL
Infosys is looking for a Senior Salesforce Lightning Developer, who will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Basic Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 4 years of experience in Information Technology.
* This position will be based in Richardson TX and may require travel to client / project location/s
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications
* At least 4 years of experience working in Apex Programming, custom development of LWC components, Triggers, integration using Rest APIs.
* At least worked in 4 projects involving Lightning development projects (custom development of Lightning Web Components)
* At least 3 years of experience in Salesforce Development Life Cycle(Agile Methodology) including Deployment/Packaging effectively using Metadata API, ChangeSet and Ant.
* Good understanding of best practices of coding standards
* At least 2 years of experience in translating functional/non-functional requirements to system requirements in Sales Cloud or Service Cloud.
* Experience in creating technical design documents.
* Valid Salesforce certification credentials - Platform Developer 1 or 2 (at least 3 years old)
* Ability to work in team in diverse/ multiple stakeholder environment and has client interfacing skills.
* Experience and desire to work in a Global delivery environment.
The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.
Automation QA Manager
West Palm Beach, FL job
About the role As an Automation QA Manager, you will make an impact by designing and maintaining robust automated testing solutions that ensure high-quality software delivery. You will be a valued member of our Quality Engineering & Assurance team and work collaboratively with onshore and offshore stakeholders to drive automation initiatives across projects.
In this role, you will:
* Design, develop, and maintain automated test scripts using Java Selenium or JavaScript.
* Build and enhance automation frameworks to support scalable testing.
* Collaborate with cross-functional teams for test planning, execution, and defect triage.
* Drive automation initiatives and ensure continuous integration within Agile environments.
* Troubleshoot, debug, and perform root cause analysis (RCA) for test failures.
Work model
This is a Hybrid position requiring work from our client location in Miami, FL. At Cognizant, we strive to provide flexibility wherever possible and support a healthy work-life balance through our wellbeing programs.
What you need to have to be considered
* Strong proficiency in Java and Selenium for automation testing.
* Hands-on experience in designing and implementing automation frameworks.
* Expertise in debugging, troubleshooting, and root cause analysis.
* Experience with Agile methodology and continuous integration tools.
* Excellent communication skills and ability to work independently within an Agile team.
These will help you stand out
* Experience collaborating with onshore/offshore teams for test planning and execution.
* Ability to drive automation initiatives across multiple projects.
* Familiarity with defect triage processes and quality assurance best practices.
* Knowledge of JavaScript-based automation tools.
* Strong stakeholder management skills to ensure quality delivery.
* Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits:
* Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
* Medical/Dental/Vision/Life Insurance
* Paid holidays plus Paid Time Off
* 401(k) plan and contributions
* Long-term/Short-term Disability
* Paid Parental Leave
Employee Stock Purchase Plan
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
* Cognizant is a global community with more than 300,000 associates around the world.
* We don't just dream of a better way - we make it happen.
* We take care of our people, clients, company, communities and climate by doing what's right.
* We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at *****************
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Principal Salesforce Architect
Infosys Ltd. job in West Palm Beach, FL
Infosys is seeking a highly experienced Salesforce Technical Architect with deep expertise in Agentforce (Service Cloud & Agent Workspace) to lead the design and implementation of scalable customer service solutions. In this role you will be architecting end-to-end experiences across channels using Salesforce's service capabilities, ensuring technical excellence and alignment with business goals.
Key Responsibilities:
* Lead the architecture, design, and delivery of Salesforce Agentforce solutions including Data Cloud, Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features.
* Translate complex business requirements into scalable, secure, and maintainable technical solutions.
* Provide thought leadership and best practices in architecting solutions with Agent Console, Knowledge Base, and Case Management.
* Design integrations between Salesforce and external systems (CTI, chatbots, third-party knowledge bases, etc.).
* Guide and mentor Salesforce developers, admins, and business analysts. • Define and enforce Salesforce coding and configuration standards.
* Conduct architecture reviews and ensure alignment with enterprise architecture.
* Support pre-sales and proposal efforts with solution design and technical estimations.
* Collaborate with stakeholders to ensure roadmap alignment and value realization.
Qualifications:
* 11+ years of Salesforce experience, with at least 3+ years as a Technical Architect.
* Proven experience with Data or Service Cloud and Agentforce / Agent Workspace.
* Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat.
* Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools.
* Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC).
* Familiarity with Salesforce Data Model, Security, and Sharing rules.
* Excellent communication, presentation, and stakeholder management skills.
* Salesforce Application Architect or System Architect certification required; CTA is a strong plus.
* Experience with Salesforce Knowledge, Next Best Action, and Einstein Case Classification.
* Background in Contact Center Technology (CTI) and voice platform integrations.
* Agile project experience and familiarity with DevOps tools like Copado or Gearset.
* Experience working in regulated environments (e.g., healthcare, financial services) is a plus.
* Salesforce Certified Service Cloud Consultant
* Salesforce Certified Application Architect / System Architect
* Salesforce Certified Technical Architect (CTA)
* Salesforce Certified Omni Studio Developer / Consultant
* This position will be based in Irvine CA or Richardson TX and may require travel to client / project location/s
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.
Estimated annual compensation range for candidate based in the below location will be:
Irvine, CA:$121,402 to $167,600
Los Angeles, CA:$101,489 to $163,385
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
Lead Frontend Developer AngularJavaScriptTypeScript
Miami, FL job
Description - External About the role Cognizant is seeking a highly skilled and experienced Angular Lead Developer to join our dynamic team. This role involves designing, developing, and supporting enterprise-level applications using Angular, Typescript, JavaScript and GraphQL. You'll collaborate with cross-functional teams to deliver scalable solutions and ensure the highest standards of software quality.
Work model:
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is an Hybrid position open to qualified applicants in the United States.
The working arrangements for this role are accurate as of the date of posting.
Roles & Responsibilities:
* Lead the design, development, and deployment of Angular-based applications.
* Architect reusable component libraries and micro front-end modules.
* Collaborate with cross-functional teams including UX/UI, backend, QA, and DevOps.
* Integrate Angular applications with GraphQL endpoints and RESTful services.
* Conduct code reviews, enforce best practices, and mentor junior developers.
* Optimize application performance, accessibility, and responsiveness.
* Drive CI/CD pipeline implementation and deployment automation.
* Stay current with Angular ecosystem updates and emerging frontend technologies
Required Qualifications:
* 8+ years of experience in frontend development, with 3+ years in Angular (v8+ to v16).
* Strong proficiency in TypeScript, RxJS, NgRx, HTML5, SCSS, and JavaScript ES6+.
* Hands-on experience with GraphQL integration, schema design, and Apollo Client.
* Experience with unit testing (Jasmine, Karma) and end-to-end testing (Cypress, Protractor).
* Familiarity with CI/CD tools (Jenkins, GitHub Actions, Azure DevOps).
* Exposure to Agile methodologies, JIRA, and Git-based workflows.
* Knowledge of WCAG accessibility standards, i18n, and responsive design.
* Salary and Other Compensation
Applications will be accepted until December 28, 2025.
The annual salary for this position is between $81,337 - $141,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
* Cognizant is a global community with more than 300,000 associates around the world.
* We don't just dream of a better way - we make it happen.
* We take care of our people, clients, company, communities and climate by doing what's right.
* We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at *****************
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Industry Principal SAP ISU Billing Consultant
Infosys Ltd. job in Miami, FL
Infosys is seeking an Industry Principal SAP ISU Billing Consultant As an Industry Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 16 years of experience with Information Technology.
* The location for this position is Miami, FL. This position may require travel to Project / client locations.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
* At least 16 years of experience in application maintenance & implementation projects, primarily in ISU Projects from SAP ISU Billing and Invoicing area
* Experience across Electricity, Gas & Water Utilities industries across UK, North America & Europe regions
* Experience with CRM -ISU Integration
* Experience in end-to-end implementation and support projects
* Client facing experience.
* Should be able to drive a team consisting of junior functional and technical resources.
* Experience in setup of Rate Structure and Billing Schema, Price management
* Experience in analyzing issue in Billing & Invoicing process.
* Experience in RTP.
* Good Experience Invoice Layout & Bill Print
* Setup of Billing Master Data/Tariff Structure for Metered/Unmetered Installations
* Integration with Device Management, Finance & SD module
* SAP Industry Solution->SAP Utilities (SAP ISU)->SAP IS-UTILITIES Billing and Invoicing (SAP ISU BILLING)
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.
Senior Technology SAP ABAP Architect
Infosys Ltd. job in Miami, FL
Infosys is seeking a Senior Technology SAP ABAP Architect As a Senior Technology Architect, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 11 years of experience with Information Technology.
* This position will be based in Miami, FL and may require travel to client / project location/s.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications
* Develop and implement technical specifications
* Understand functional specifications
* Develop and implement Program Objects
* Perform unit testing
* Support other forms of testing
* Support functional consultants in designing solutions for the gaps identified
* Experienced in SAP S4 HANA ABAP/ODATA/CDS.
* Experience should be within 7-10 years.
* Should have led the team.
* Should be very good at technical Architecture, hands on activities and solution assurance.
* Reports - ALV, Classical, Module pool programs
* Interfaces - File based, OData, Web Services, Proxies, RFC, ALE/IDOC, BAPI
* Conversion - LSMW, BDC / Custom Built
* Enhancements - User Exits, BADIs, Enhancement Framework
* Forms - SAP Script, Smart forms, Adobe forms
* Knowledge in OO ABAP, BRF+
* Knowledge in Workflow and Webdynpro
* Fiori/UI App development
* Knowledge in S/4 HANA is an added advantage
* Participate in knowledge transition sessions
* Exposure to delivering in Agile Methodology
* Provide status reports for projects to management
* Possess excellent written and oral communication skills
* Experience in Utility Industry preferred.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
SAP Program Manager Energy Utilities- Global Consulting
Miami Gardens, FL job
SAP Program Manager - Senior Consulting Manager- Energy & Utilities- Global Consulting Work Model: Hybrid (onsite and remote flexibility) About Cognizant Consulting Cognizant Consulting is a global community of experts dedicated to helping clients reimagine their business. We blend deep industry knowledge with technology advisory to deliver innovative solutions for Fortune 500 clients. Join us and shape the future of business.
Role Overview
As a Program Manager at the Senior Consulting Manager level, you will lead large-scale IT and SAP implementation/migration programs. This role requires exceptional program management skills, strategic oversight, and the ability to engage senior stakeholders to deliver complex, high-value programs.
Key Responsibilities
* Lead enterprise-level design governance and solutioning oversight, ensuring adherence to architectural standards and best practices.
* Manage multi-stream programs with cross-functional teams, ensuring alignment with strategic business objectives.
* Prepare and review comprehensive program-level documentation including FSDs, TDDs, and governance frameworks.
* Drive stakeholder engagement and executive reporting, providing transparency and accountability across all program streams.
* Manage budgets, timelines, and resource allocation for complex programs, ensuring delivery excellence and proactive risk management.
* Oversee risk management and issue resolution across program streams, leveraging best practices and industry standards.
* Provide strategic advisory on program delivery, value realization, and continuous improvement initiatives.
* Mentor project managers and ensure adherence to PMO standards, fostering a culture of excellence and accountability.
* Ensure compliance with enterprise governance frameworks, audit requirements, and regulatory standards while driving innovation.
Required Skills
* 16+ years of experience in program management for large-scale IT and SAP implementation/migration projects with a proven track record of delivering complex programs.
* Expertise in managing multi-stream programs with cross-functional teams, ensuring alignment with strategic business objectives.
* Strong leadership, stakeholder management, and communication skills.
* In-depth understanding of governance frameworks, audit requirements, and regulatory standards.
Preferred Qualifications
* Experience in advisory roles within top-tier consulting firms.
* Exposure to digital transformation and emerging technologies.
* PMP or equivalent certification.
Travel Requirements
Up to 50% travel may be required based on client needs.
Work Authorization
Applicants must be legally authorized to work in the United States without company sponsorship.
Compensation & Pay Transparency
Salary Range: $138,000 - $158,000 USD annually, based on experience and qualifications.
Eligible for Cognizant's discretionary annual incentive program.
Comprehensive benefits including medical, dental, vision, 401(k), and paid time off.
Equal Opportunity Statement
Cognizant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply By
15th December 2025
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
* Cognizant is a global community with more than 300,000 associates around the world.
* We don't just dream of a better way - we make it happen.
* We take care of our people, clients, company, communities and climate by doing what's right.
* We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at *****************
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.