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Infrastructure engineer vs service engineer

The differences between infrastructure engineers and service engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an infrastructure engineer, becoming a service engineer takes usually requires 4-6 years. Additionally, an infrastructure engineer has an average salary of $106,438, which is higher than the $87,151 average annual salary of a service engineer.

The top three skills for an infrastructure engineer include python, cloud and linux. The most important skills for a service engineer are customer service, infrastructure, and cloud.

Infrastructure engineer vs service engineer overview

Infrastructure EngineerService Engineer
Yearly salary$106,438$87,151
Hourly rate$51.17$41.90
Growth rate5%2%
Number of jobs91,845143,806
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 57%
Average age4341
Years of experience26

What does an infrastructure engineer do?

As an infrastructure engineer, they're responsible for designing, deploying, and maintaining the IT infrastructure using the newest technology and ensure all the systems within an organization function seamlessly. They ensure all the IT systems are updated to support the business to function effectively. It is also their job to maintain internet connections, cabling, virtualization platforms, and storage area networks. Moreover, they oversee the IT infrastructure engineer system administration middleware application servers, like Oracle Weblogic server, IBM WebSphere server, and automated workflow tools.

What does a service engineer do?

A service engineer is responsible for assisting the customers' concerns regarding the products and services offered by the company through technical support solutions. Service engineers conduct preventive maintenance, upgrade systems to boost optimal performance, create product manuals, record the occurring issues, perform adjustments on the systems infrastructure, identify business opportunities to generate more revenues, and analyze current market trends to meet client demands. A service engineer must have excellent communication skills, including extensive knowledge of the technology industry and network systems.

Infrastructure engineer vs service engineer salary

Infrastructure engineers and service engineers have different pay scales, as shown below.

Infrastructure EngineerService Engineer
Average salary$106,438$87,151
Salary rangeBetween $76,000 And $148,000Between $62,000 And $122,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyCredit KarmaThe Citadel
Best paying industryRetailTechnology

Differences between infrastructure engineer and service engineer education

There are a few differences between an infrastructure engineer and a service engineer in terms of educational background:

Infrastructure EngineerService Engineer
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 57%
Most common majorComputer ScienceElectrical Engineering
Most common collegeMassachusetts Institute of TechnologyMichigan Technological University

Infrastructure engineer vs service engineer demographics

Here are the differences between infrastructure engineers' and service engineers' demographics:

Infrastructure EngineerService Engineer
Average age4341
Gender ratioMale, 92.2% Female, 7.8%Male, 91.8% Female, 8.2%
Race ratioBlack or African American, 8.3% Unknown, 5.0% Hispanic or Latino, 12.0% Asian, 13.0% White, 61.4% American Indian and Alaska Native, 0.3%Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 8.9% Asian, 13.2% White, 69.9% American Indian and Alaska Native, 0.1%
LGBT Percentage9%5%

Differences between infrastructure engineer and service engineer duties and responsibilities

Infrastructure engineer example responsibilities.

  • Manage public and private DNS records and servers.
  • Manage IIs web servers and IBM WebSphere application servers.
  • Manage Netapp FAS2240 NAS device by configuring multiple shares.
  • Work with python Boto3 SDK to automate backups to S3.
  • Lead technical team with major data migration from legacy NetApp storage systems to EMC disk.
  • Achieve VDI system high availability, eliminating single-points of failure to the VDI environment for internal and external VDI connectivity.
  • Show more

Service engineer example responsibilities.

  • Lead FDA remediation upgrade of medical infusion pumps used in hospitals and clinics nationwide.
  • Expand responsibilities include testing applications on newly update managed desktop image.
  • Manage RF servers and performing network troubleshooting and preventative maintenance on network elements.
  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Develop Perl scripts to automate object model and functional mapping into the application metadata and database.
  • Perform installations of operating systems such as VMWARE, Linux and windows.
  • Show more

Infrastructure engineer vs service engineer skills

Common infrastructure engineer skills
  • Python, 10%
  • Cloud, 8%
  • Linux, 8%
  • AWS, 7%
  • Java, 6%
  • Azure, 5%
Common service engineer skills
  • Customer Service, 7%
  • Infrastructure, 7%
  • Cloud, 7%
  • Technical Support, 5%
  • Java, 4%
  • Database, 4%

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