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Infrastructure engineer vs systems support engineer

The differences between infrastructure engineers and systems support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure engineer and a systems support engineer. Additionally, an infrastructure engineer has an average salary of $106,438, which is higher than the $82,561 average annual salary of a systems support engineer.

The top three skills for an infrastructure engineer include python, cloud and linux. The most important skills for a systems support engineer are linux, troubleshoot, and technical support.

Infrastructure engineer vs systems support engineer overview

Infrastructure EngineerSystems Support Engineer
Yearly salary$106,438$82,561
Hourly rate$51.17$39.69
Growth rate5%5%
Number of jobs91,845182,434
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 61%
Average age4343
Years of experience22

What does an infrastructure engineer do?

As an infrastructure engineer, they're responsible for designing, deploying, and maintaining the IT infrastructure using the newest technology and ensure all the systems within an organization function seamlessly. They ensure all the IT systems are updated to support the business to function effectively. It is also their job to maintain internet connections, cabling, virtualization platforms, and storage area networks. Moreover, they oversee the IT infrastructure engineer system administration middleware application servers, like Oracle Weblogic server, IBM WebSphere server, and automated workflow tools.

What does a systems support engineer do?

Systems support engineers are information technology professionals who are responsible for building and maintaining the IT infrastructure of an organization. They are required to provide network administration and technical support to identify complex problem issues and come up with solutions to solve them. They must assist the system support engineers in accomplishing any projects they are working with. They must troubleshoot servers, personal computers, and peripheral equipment while liaising with their customers. They must also create and maintain user accounts and implement group policy management through an active directory.

Infrastructure engineer vs systems support engineer salary

Infrastructure engineers and systems support engineers have different pay scales, as shown below.

Infrastructure EngineerSystems Support Engineer
Average salary$106,438$82,561
Salary rangeBetween $76,000 And $148,000Between $62,000 And $109,000
Highest paying CitySan Francisco, CANovato, CA
Highest paying stateCaliforniaCalifornia
Best paying companyCredit KarmaApple
Best paying industryRetailFinance

Differences between infrastructure engineer and systems support engineer education

There are a few differences between an infrastructure engineer and a systems support engineer in terms of educational background:

Infrastructure EngineerSystems Support Engineer
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 61%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Infrastructure engineer vs systems support engineer demographics

Here are the differences between infrastructure engineers' and systems support engineers' demographics:

Infrastructure EngineerSystems Support Engineer
Average age4343
Gender ratioMale, 92.2% Female, 7.8%Male, 89.5% Female, 10.5%
Race ratioBlack or African American, 8.3% Unknown, 5.0% Hispanic or Latino, 12.0% Asian, 13.0% White, 61.4% American Indian and Alaska Native, 0.3%Black or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 12.2% Asian, 11.5% White, 62.5% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between infrastructure engineer and systems support engineer duties and responsibilities

Infrastructure engineer example responsibilities.

  • Manage public and private DNS records and servers.
  • Manage IIs web servers and IBM WebSphere application servers.
  • Manage Netapp FAS2240 NAS device by configuring multiple shares.
  • Work with python Boto3 SDK to automate backups to S3.
  • Lead technical team with major data migration from legacy NetApp storage systems to EMC disk.
  • Achieve VDI system high availability, eliminating single-points of failure to the VDI environment for internal and external VDI connectivity.
  • Show more

Systems support engineer example responsibilities.

  • Develop PERL scripts in LINUX environment to automate importation of classify advertising data for CondeNet's online newspapers and magazine presence.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Provide UNIX system support for production and development environments, specifically dealing with major enterprise level systems.
  • Administer, monitor multiple VMWARE clusters.
  • Implement system imaging for current & new systems through SCCM.
  • Work with DHCP and DNS to add, modify or delete records and reservations.
  • Show more

Infrastructure engineer vs systems support engineer skills

Common infrastructure engineer skills
  • Python, 10%
  • Cloud, 8%
  • Linux, 8%
  • AWS, 7%
  • Java, 6%
  • Azure, 5%
Common systems support engineer skills
  • Linux, 8%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • Database, 6%
  • Unix, 5%
  • Windows Server, 4%

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