Interviewer jobs in Eugene, OR - 12 jobs

LRS Architects is always looking for creative designers and professionals who value innovation, creativity and collaboration. About Us LRS Architects is a firm of creative designers and professionals who value innovation, creativity, and collaboration. Our ideal candidate is committed to design excellence, thrives in a dynamic environment, has humility, works collaboratively, and who has an insatiable desire to learn and grow. Most importantly, we're looking for someone who is aware of, and helps to articulate and achieve the client's goals and objectives while preserving the design intent. We're a passionate group. We believe in innovation, collaboration, and the people who make both possible. We hire for long-term cultural fit and not for specific projects. Our philosophy is rooted in compassion and camaraderie and each day we strive to create a better environment for ourselves and those we serve. We prioritize education, empowerment, and a work-life balance. Well-being is a top priority, in our work and our culture, because good design isn't just about aesthetic. Our balanced, holistic approach fuse's function and beauty to create meaningful places for people. At LRS, we strive to continually adapt our work styles and habits in our ever-changing world. Our embracing of flexible schedules and a hybrid work style allows our team to work a combination of “remotely” and “in the office.” Voted a Top Place to Work for eight consecutive years, we offer a generous benefits package and a fun, casual work environment. Check out our Instagram @lrsarchitects!

Insurance Reviewer - Clinical Willamette Valley Cancer Institute is looking for an Insurance Reviewer to support our patients receiving testing and treatment needed for their diagnosis by navigating insurance portals and obtaining all appropriate authorizations. With a focus on authorizations for infusion drugs, radiation therapy, imaging, genetics and surgeries our Insurance Reviewers pave the way for our patients and treatment team to follow the prescribed treatment pathway. An individual that thrives in a high-volume workspace, with the ability to manage shifting priorities will find success in this role. The general pay scale for this position at WVCI is $22.01-$31.00. The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, etc. Employment Type: Full Time Benefits: M/D/V, Life Ins., 401(k) Location: Eugene, OR Responsibilities * Reviews, processes and audits the medical necessity for treatments including radiation oncology, gynecologic surgery, genetic lab testing, imaging, and chemotherapy treatment for each patient. Documentation of regimen related to pathway adherence and payer guidelines. * Communicate with nursing, physician, pharmacists and medical staff to inform them of any restrictions or special requirements in accordance with particular insurance plans. Provides prompt feedback to physicians and management regarding pathway documentation issues, and payer issues with non-covered chemotherapy drugs. * Updates coding/payer guidelines for clinical staff. Tracks pathways and performs various other business office functions on an as needed basis * Obtains insurance authorization and pre-certification for various oncology & hematology related services. * Maintains a good working knowledge of chemotherapy authorization requirements for all payers, State and federal regulatory guidelines for coverage and authorization. Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records. * Other duties as requested or assigned. Qualifications * High school degree or equivalent. * Minimum three (3) years of prior authorization experience required. Revenue cycle experience preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. Work Environment: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites. The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

If you are passionate about helping people who need treatment for substance use, are familiar with neighborhoods in Lane, Linn, Benton, Lincoln, and Douglas Counties, and are looking for a job that gets you out from behind a desk, this may be the role for you. We're looking for a field tracker/interviewer to work part-time from our Eugene office. Responsibilities Recruit individuals on the street, correctional facilities, and other off-site locations. Provide client transportation. Network to expand agency contacts. Participate in regular case review meetings. Complete duties outlined in data collection protocol within specified time frame. Consult with the Field Manager and other Field Trackers/Interviewers on hard-to-find cases. Conduct interviews on and off site. Maintain specified performance levels including quality assurance standards. Collect bodily fluids as needed to gather follow-up data. Qualifications A minimum of a high school diploma or equivalent. Must be knowledgeable of neighborhoods within the study area. Must possess a valid driver's license and proof of valid automobile insurance and must be insurable with agency automobile insurance carrier. May need to obtain GAIN/ABS certification, if relevant, within 6-months of hire date. Excellent communication skills required. Ability to work required hours and adjust work schedule to meet the position requirements. Must be able to work evenings and/or weekends as assigned. Must be able work outdoors for extended periods of time daily (must be aware that there is exposure to rain, sleet, snow, extreme heat and/or cold. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $23.69 - $27.01 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out our benefits here!

Apply Description LRS Architects is always looking for creative designers and professionals who value innovation, creativity and collaboration. About Us LRS Architects is a firm of creative designers and professionals who value innovation, creativity, and collaboration. Our ideal candidate is committed to design excellence, thrives in a dynamic environment, has humility, works collaboratively, and who has an insatiable desire to learn and grow. Most importantly, we're looking for someone who is aware of, and helps to articulate and achieve the client's goals and objectives while preserving the design intent. We're a passionate group. We believe in innovation, collaboration, and the people who make both possible. We hire for long-term cultural fit and not for specific projects. Our philosophy is rooted in compassion and camaraderie and each day we strive to create a better environment for ourselves and those we serve. We prioritize education, empowerment, and a work-life balance. Well-being is a top priority, in our work and our culture, because good design isn't just about aesthetic. Our balanced, holistic approach fuse's function and beauty to create meaningful places for people. At LRS, we strive to continually adapt our work styles and habits in our ever-changing world. Our embracing of flexible schedules and a hybrid work style allows our team to work a combination of “remotely” and “in the office.” Voted a Top Place to Work for eight consecutive years, we offer a generous benefits package and a fun, casual work environment. Check out our Instagram @lrsarchitects!

**Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. **What You'll Be Doing:** As an Occupational Therapist, Clinical Reviewer you will be a key member of the utilization management team. We can offer you a meaningful way to make a difference in patients lives, in a non-clinical environment. You can enjoy better work- life balance on a team that values collaboration and continuous learning while providing better health outcomes. Collaboration Opportunities: + Routinely interacts with leadership and management staff, Physicians, and and other CR's whenever input is needed or required. Job Summary Functions in a clinical review capacity to evaluate all cases, which do not pass the authorization approval process at first call while promoting a supportive team approach with call center staff. Initial clinical reviewers are supported by Physician clinical review staff (MDs) in the utilization management determination process. Job Description + Reviews charts and analyzes clinical record documentation in order to approve services that meet clinical review criteria. + Conducts ongoing activities which monitor established quality of care standards in the participating provider network and for other clinical staff. + Conducts regular audits, as assigned, to ensure guidelines are applied appropriately. + In states where required, refers all cases that an approval cannot be rendered to the Physician Clinical Reviewer. In States where allowed, will make denial determinations as a specific case warrants. + Converses with medical office staff in order to obtain additional pertinent clinical history/information; notifies of approvals and denials, giving clinical rationale. + Provides optimum customer service through professional/accurate communication while maintaining NCQA and health plans required timeframes. + Documents all communication with medical office staff and/or treating provider. + Practices and maintains the principles of utilization management by adhering to policies and procedures. + Participates in on-going training programs to ensure quality performance in compliance with applicable standards and regulations. **The Experience You'll Need (Required):** + Current, unrestricted state licensure as a Occupational Therapist + A occupational therapist must hold a state license in occupational therapy and hold an occupational therapy degree from an accredited education program and pass the national certification examination. + 5+ years clinical experience is preferred + Strong interpersonal and communication skills. + Strong clinical, communication, and organizational skills + Energetic and curious with a passion for quality and value in health care + Computer Proficiency + Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an "excluded person" by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare. + No history of disciplinary or legal action by a state medical board To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration. **Technical Requirements:** We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.** The expected base salary/wage range for this position is $. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

If you are passionate about helping people who need treatment for substance use, interested in working in research, and are familiar with communities in Jackson, Josephine, Klamath and/or Lake Counties in Southern Oregon, this may be the role for you! We are looking for a field tracker/interviewer to work part-time who will travel around Southern Oregon to meet with and interview parents. Responsibilities Help recruit individuals in community settings. Use personal vehicle to travel across designated region for interviews with participants (mileage reimbursement provided). Provide participant transportation if/when needed. Network to expand agency contacts. Participate in regular case review meetings. Complete duties outlined in data collection protocol within specified time frame. Consult with the Field Director and other Field Trackers/Interviewers on hard-to-find cases. Conduct interviews in participants homes as well as other public locations. Set up and walk participants through a smartphone application. Collect urine drug screens as needed to gather follow-up data. Receive supplies by mail and inventory supplies on a regular basis. Maintain specified performance levels including quality assurance standards. Qualifications A minimum of a high school diploma or equivalent. Must be knowledgeable of neighborhoods within the study area. Must possess a valid driver's license and proof of valid automobile insurance and must be insurable with agency automobile insurance carrier. May need to obtain GAIN/ABS certification, if relevant, within 6-months of hire date. Excellent communication skills required. Ability to work required hours and adjust work schedule to meet the position requirements. Must be able to work evenings and/or weekends as assigned. Must be able work outdoors for extended periods of time daily (must be aware that there is exposure to rain, sleet, snow, extreme heat and/or cold. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $23.69 - $27.01 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Purpose Aldridge Pite, LLP is seeking a Title Reviewer. The Title Reviewer is responsible for reviewing the chain of title and ensuring the firm is clear to proceed with foreclosure. Specific Duties & Responsibilities Reviewing the chain of title Identifying potential title issues Reviewing and auditing loan origination documents Communicate with clients/vendors/borrowers Update and monitor clients systems Update internal Case Management System Assist with other duties and special projects as needed Job Requirements High School Diploma required Prior Title or Foreclosure experience preferred Must be organized and multi-task oriented Possess good organizational skills and attention to detail Ability to identify and resolve issues in a timely manner Must be proficient in software tools including but not limited to Word, Excel, Outlook and the Internet Overall positive attitude and willingness to adapt to change Team player and willing to provide assistance in multiple areas whenever is necessary General Competencies Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via Client Systems, e-mail and phone). Provides exceptional customer service to internal and external customers. Identifies and resolves problems in a timely manner. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm's vision, mission, and core values. Processes work in compliance with Client requirements as well as SOPs and Operations Matrices. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Excellent problem solving and organizational skills. Must be a team player and willing to help others in their department whenever necessary. Develops professional relationships and builds rapport with others. Overall good work ethic and willingness to adapt to change.

To support Oregon Health Sciences University's mission by providing exemplary service to all patients, patient families, visitors, and staff who present to any area of Patient Access Services Department in person, via telephone, or over electronic communication. To greet, interview, register, and pre-register patients scheduled for hospital admission. The purpose of this position is to collect and record accurate and complete required demographic, insurance, and financial information for patients receiving outpatient services. This includes financial screening services, checking insurance eligibility, confirming health insurance coverage, and entering REALD (Race, Ethnicity, Language, and Disability). Performs employee requirements as outlined in Compliance Roles and Responsibilities, Code of Conduct and Respect at the University for OHSU Hospital and Clinics. Function/Duties of Position Customer Service Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry. Promptly greet all patients, visitors, and others in a warm, courteous, and professional manner. Demonstrates the ability to communicate effectively, timely, and respectfully at all times, especially in a high stress environment. Provides flexible coverage to assist with internal service needs and the continuous application of process improvement methods and skills. Determines customer needs proactively, and direct inquiries to appropriate resources. As problems and miscommunications occur with internal or external customers, demonstrates the ability to clarify and resolve problems immediately to avoid further communication breakdowns. Demonstrates respect and cooperation in all staff relationships, with a genuine willingness to prevent or resolve inter-personal conflicts. Answers multi-line telephone inquiries. Determine caller needs and assist callers efficiently and appropriately. Patient Registration Gathers, adds, updates, and/or verifies detailed demographic information and any applicable forms. Complete registration from patient work queues, email, or inbasket as assigned. Completes Race, Ethnicity, Language, and Disability (REALD) questionnaire with patient and updates REALD Smart Form as required by law. Serves as liaison for patients and families with questions. Satisfies state regulations to identify support persons for individuals with disabilities. Correctly identifies patient service type to establish an accurate and billable account. Corrects patient identity inaccuracies, as identified. Follows Oregon Administrative Rules (OAR's) regarding workers' compensation in operation of OHSU and industry workman's compensation procedures. Initiates and completes claim info for worker's compensation injuries, personal injury, motor vehicle accidents, and crime victim accounts. Provides patient education regarding OHSU financial assistance, insurance coordination of benefits, Patient Rights, Medicare Secondary Payer Questionnaire, Notice of Privacy Practices, use of patient information and/or specimens in OHSU research, and other facility or regulatory information. Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. Pre-Registration: Gathers, adds, updates, and/or verifies detailed demographic information, including REALD and support persons, prior to admission by calling the patient at home. Searching for patient information in a number of online databases including EPIC. Follow and complete daily task list as assigned by management. Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. Required to maintain Individual Performance Standards. Insurance Verification/Financial Clearance Gathers, adds, updates, and/or verifies detailed insurance coverage and financial status with each patient. Creates new and maintains existing insurance coverages/guarantors for a patient based on their insurances and the care being provided. Complete insurance verification on each patient's insurance using electronic verification in RTE, payer portals, or other required methods. The PAS Revenue Cycle Specialist staff will also re-verify the eligibility insurance information if the insurance was not verified in the current month. Reviews MMIS for all uninsured or single coverage patients Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. Works closely with Patient Financial Services on referrals or questions. Maintain knowledge of current insurance plans along with the Epic plan distinction, and current eligibility verification process. Other duties as assigned. Required Qualifications High School diploma or equivalent. One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and registration and/or billing responsibilities. OR Two years of work experience in a high-volume direct public contact, front-line non-healthcare setting position. Knowledge, Skills, and Abilities Basic computer skills including word processing and Windows applications. Basic computer keyboarding skills including typing of minimum 40 wpm. Demonstrated working knowledge around insurances and benefits. Demonstrated excellent verbal and written communications skills. Strong customer service orientation. Demonstrated effectiveness during extremely confrontational customer interactions in a high stress environment. Demonstrated advanced PAS user skills or equivalent as well as extensive knowledge of integrated care models. Preferred Qualifications Thorough knowledge with insurance eligibility and healthcare registration. Thorough knowledge of insurance and financial policies. Thorough knowledge of PAS policy and procedures. Candidates will have demonstrated advanced PAS user skills. Spanish preferred. OHSU experience. Demonstrated efficiency and problem solving in resolving patient concerns. Strong attention to detail and processes. Ability to work with a high level of accuracy, speed, multitask, and prioritize in high stress/high volume environments, with little direct supervision. Demonstrated record of reliable attendance, punctuality and proven successful performance at past and present employers. Demonstrated effective interpersonal skills, which promote cooperation and team work. Additional Details Hours of Work: Monday - Friday, 9:30am - 6:00pm. Registration is open Monday through Friday 7:30am - 8:00pm, and Saturday and Sunday 8:00am - 8:00pm. Registration is also open holidays varying hours depending on clinic support needs. Position may require work on weekends and holidays, depending on department need. Temperatures onsite can vary and staff should be prepared to layer to accommodate for personal comfort. Remote option available for most positions. Benefits Healthcare for full-time employees covered 100% and 88% for dependents. $50K of term life insurance provided at no cost to the employee. Two separate above market pension plans to choose from. Vacation - up to 200 hours per year dependent on length of service. Sick Leave - up to 96 hours per year. 9 paid holidays per year. Substantial Tri-Met and C-Tran discounts. Employee Assistance Program. Childcare service discounts. Tuition reimbursement. Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

To support Oregon Health Sciences University's mission by providing exemplary service to all patients, patient families, visitors, and staff who present to any area of Patient Access Services Department in person, via telephone, or over electronic communication. To greet, interview, register, and pre-register patients scheduled for hospital admission. The purpose of this position is to collect and record accurate and complete required demographic, insurance, and financial information for patients receiving outpatient services. This includes financial screening services, checking insurance eligibility, confirming health insurance coverage, and entering REALD (Race, Ethnicity, Language, and Disability). Performs employee requirements as outlined in Compliance Roles and Responsibilities, Code of Conduct and Respect at the University for OHSU Hospital and Clinics. Function/Duties of Position Customer Service * Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry. * Promptly greet all patients, visitors, and others in a warm, courteous, and professional manner. * Demonstrates the ability to communicate effectively, timely, and respectfully at all times, especially in a high stress environment. * Provides flexible coverage to assist with internal service needs and the continuous application of process improvement methods and skills. * Determines customer needs proactively, and direct inquiries to appropriate resources. * As problems and miscommunications occur with internal or external customers, demonstrates the ability to clarify and resolve problems immediately to avoid further communication breakdowns. * Demonstrates respect and cooperation in all staff relationships, with a genuine willingness to prevent or resolve inter-personal conflicts. * Answers multi-line telephone inquiries. Determine caller needs and assist callers efficiently and appropriately. Patient Registration * Gathers, adds, updates, and/or verifies detailed demographic information and any applicable forms. Complete registration from patient work queues, email, or inbasket as assigned. * Completes Race, Ethnicity, Language, and Disability (REALD) questionnaire with patient and updates REALD Smart Form as required by law. Serves as liaison for patients and families with questions. * Satisfies state regulations to identify support persons for individuals with disabilities. * Correctly identifies patient service type to establish an accurate and billable account. * Corrects patient identity inaccuracies, as identified. * Follows Oregon Administrative Rules (OAR's) regarding workers' compensation in operation of OHSU and industry workman's compensation procedures. * Initiates and completes claim info for worker's compensation injuries, personal injury, motor vehicle accidents, and crime victim accounts. * Provides patient education regarding OHSU financial assistance, insurance coordination of benefits, Patient Rights, Medicare Secondary Payer Questionnaire, Notice of Privacy Practices, use of patient information and/or specimens in OHSU research, and other facility or regulatory information. * Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. * Pre-Registration: Gathers, adds, updates, and/or verifies detailed demographic information, including REALD and support persons, prior to admission by calling the patient at home. Searching for patient information in a number of online databases including EPIC. * Follow and complete daily task list as assigned by management. * Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. * Required to maintain Individual Performance Standards. Insurance Verification/Financial Clearance * Gathers, adds, updates, and/or verifies detailed insurance coverage and financial status with each patient. * Creates new and maintains existing insurance coverages/guarantors for a patient based on their insurances and the care being provided. * Complete insurance verification on each patient's insurance using electronic verification in RTE, payer portals, or other required methods. The PAS Revenue Cycle Specialist staff will also re-verify the eligibility insurance information if the insurance was not verified in the current month. * Reviews MMIS for all uninsured or single coverage patients * Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. Works closely with Patient Financial Services on referrals or questions. * Maintain knowledge of current insurance plans along with the Epic plan distinction, and current eligibility verification process. Other duties as assigned. Required Qualifications * High School diploma or equivalent. * One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and registration and/or billing responsibilities. OR * Two years of work experience in a high-volume direct public contact, front-line non-healthcare setting position. Knowledge, Skills, and Abilities * Basic computer skills including word processing and Windows applications. * Basic computer keyboarding skills including typing of minimum 40 wpm. * Demonstrated working knowledge around insurances and benefits. * Demonstrated excellent verbal and written communications skills. * Strong customer service orientation. * Demonstrated effectiveness during extremely confrontational customer interactions in a high stress environment. * Demonstrated advanced PAS user skills or equivalent as well as extensive knowledge of integrated care models. Preferred Qualifications * Thorough knowledge with insurance eligibility and healthcare registration. * Thorough knowledge of insurance and financial policies. * Thorough knowledge of PAS policy and procedures. Candidates will have demonstrated advanced PAS user skills. * Spanish preferred. * OHSU experience. * Demonstrated efficiency and problem solving in resolving patient concerns. * Strong attention to detail and processes. * Ability to work with a high level of accuracy, speed, multitask, and prioritize in high stress/high volume environments, with little direct supervision. * Demonstrated record of reliable attendance, punctuality and proven successful performance at past and present employers. * Demonstrated effective interpersonal skills, which promote cooperation and team work. Additional Details Hours of Work: Monday - Friday, 9:30am - 6:00pm. Registration is open Monday through Friday 7:30am - 8:00pm, and Saturday and Sunday 8:00am - 8:00pm. Registration is also open holidays varying hours depending on clinic support needs. Position may require work on weekends and holidays, depending on department need. Temperatures onsite can vary and staff should be prepared to layer to accommodate for personal comfort. Remote option available for most positions. Benefits * Healthcare for full-time employees covered 100% and 88% for dependents. * $50K of term life insurance provided at no cost to the employee. * Two separate above market pension plans to choose from. * Vacation - up to 200 hours per year dependent on length of service. * Sick Leave - up to 96 hours per year. * 9 paid holidays per year. * Substantial Tri-Met and C-Tran discounts. * Employee Assistance Program. * Childcare service discounts. * Tuition reimbursement. * Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

To support Oregon Health Sciences University's mission by providing exemplary service to all patients, patient families, visitors, and staff who present to any area of Patient Access Services Department in person, via telephone, or over electronic communication. To greet, interview, register, and pre-register patients scheduled for hospital admission. The purpose of this position is to collect and record accurate and complete required demographic, insurance, and financial information for patients receiving outpatient services. This includes financial screening services, checking insurance eligibility, confirming health insurance coverage, and entering REALD (Race, Ethnicity, Language, and Disability). Performs employee requirements as outlined in Compliance Roles and Responsibilities, Code of Conduct and Respect at the University for OHSU Hospital and Clinics. Function/Duties of Position Customer Service Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry. Promptly greet all patients, visitors, and others in a warm, courteous, and professional manner. Demonstrates the ability to communicate effectively, timely, and respectfully at all times, especially in a high stress environment. Provides flexible coverage to assist with internal service needs and the continuous application of process improvement methods and skills. Determines customer needs proactively, and direct inquiries to appropriate resources. As problems and miscommunications occur with internal or external customers, demonstrates the ability to clarify and resolve problems immediately to avoid further communication breakdowns. Demonstrates respect and cooperation in all staff relationships, with a genuine willingness to prevent or resolve inter-personal conflicts. Answers multi-line telephone inquiries. Determine caller needs and assist callers efficiently and appropriately. Patient Registration Gathers, adds, updates, and/or verifies detailed demographic information and any applicable forms. Complete registration from patient work queues, email, or inbasket as assigned. Completes Race, Ethnicity, Language, and Disability (REALD) questionnaire with patient and updates REALD Smart Form as required by law. Serves as liaison for patients and families with questions. Satisfies state regulations to identify support persons for individuals with disabilities. Correctly identifies patient service type to establish an accurate and billable account. Corrects patient identity inaccuracies, as identified. Follows Oregon Administrative Rules (OAR's) regarding workers' compensation in operation of OHSU and industry workman's compensation procedures. Initiates and completes claim info for worker's compensation injuries, personal injury, motor vehicle accidents, and crime victim accounts. Provides patient education regarding OHSU financial assistance, insurance coordination of benefits, Patient Rights, Medicare Secondary Payer Questionnaire, Notice of Privacy Practices, use of patient information and/or specimens in OHSU research, and other facility or regulatory information. Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. Pre-Registration: Gathers, adds, updates, and/or verifies detailed demographic information, including REALD and support persons, prior to admission by calling the patient at home. Searching for patient information in a number of online databases including EPIC. Follow and complete daily task list as assigned by management. Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. Required to maintain Individual Performance Standards. Insurance Verification/Financial Clearance Gathers, adds, updates, and/or verifies detailed insurance coverage and financial status with each patient. Creates new and maintains existing insurance coverages/guarantors for a patient based on their insurances and the care being provided. Complete insurance verification on each patient's insurance using electronic verification in RTE, payer portals, or other required methods. The PAS Revenue Cycle Specialist staff will also re-verify the eligibility insurance information if the insurance was not verified in the current month. Reviews MMIS for all uninsured or single coverage patients Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. Works closely with Patient Financial Services on referrals or questions. Maintain knowledge of current insurance plans along with the Epic plan distinction, and current eligibility verification process. Other duties as assigned. Required Qualifications High School diploma or equivalent. One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and registration and/or billing responsibilities. OR Two years of work experience in a high-volume direct public contact, front-line non-healthcare setting position. Knowledge, Skills, and Abilities Basic computer skills including word processing and Windows applications. Basic computer keyboarding skills including typing of minimum 40 wpm. Demonstrated working knowledge around insurances and benefits. Demonstrated excellent verbal and written communications skills. Strong customer service orientation. Demonstrated effectiveness during extremely confrontational customer interactions in a high stress environment. Demonstrated advanced PAS user skills or equivalent as well as extensive knowledge of integrated care models. Preferred Qualifications Thorough knowledge with insurance eligibility and healthcare registration. Thorough knowledge of insurance and financial policies. Thorough knowledge of PAS policy and procedures. Candidates will have demonstrated advanced PAS user skills. Spanish preferred. OHSU experience. Demonstrated efficiency and problem solving in resolving patient concerns. Strong attention to detail and processes. Ability to work with a high level of accuracy, speed, multitask, and prioritize in high stress/high volume environments, with little direct supervision. Demonstrated record of reliable attendance, punctuality and proven successful performance at past and present employers. Demonstrated effective interpersonal skills, which promote cooperation and team work. Additional Details Hours of Work: Monday - Friday, 9:30am - 6:00pm. Registration is open Monday through Friday 7:30am - 8:00pm, and Saturday and Sunday 8:00am - 8:00pm. Registration is also open holidays varying hours depending on clinic support needs. Position may require work on weekends and holidays, depending on department need. Temperatures onsite can vary and staff should be prepared to layer to accommodate for personal comfort. Remote option available for most positions. Benefits Healthcare for full-time employees covered 100% and 88% for dependents. $50K of term life insurance provided at no cost to the employee. Two separate above market pension plans to choose from. Vacation - up to 200 hours per year dependent on length of service. Sick Leave - up to 96 hours per year. 9 paid holidays per year. Substantial Tri-Met and C-Tran discounts. Employee Assistance Program. Childcare service discounts. Tuition reimbursement. Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Join Kids FIRST, one of Oregon's 100 Best Nonprofits to Work For, and make a meaningful impact as a Forensic Interviewer supporting children who have experienced abuse. A Forensic Interviewer conducts interviews with children in a developmentally appropriate, forensically sound, trauma-informed manner. Interviewers actively participate and are members of the Lane County Multidisciplinary Team. This position is full-time, salaried/exempt. Kids FIRST is Lane County's accredited Children's Advocacy Center, proudly serving the community since 1994. We bring together a compassionate and highly skilled team-including therapists, medical providers, forensic interviewers, and advocates-all under one roof to support children who have experienced or witnessed abuse. POSITION OVERVIEW Conducts Forensic Interviews of children in accordance with the Oregon Interviewing Guidelines. Actively participates and provides guidance as a member of the Lane County Multidisciplinary Team. Educates community members and MDT Partners on various child abuse topics. Occasional court testimony is required as a fact and/or expert witness. This position is full-time, salaried/exempt. Key Responsibilities: Include but are not limited to, the following: Conduct forensic interviews that are research-based, developmentally appropriate, and culturally sensitive in accordance with the Oregon Interviewing Guidelines Collaborate and consult with MDT partners before, during, and after forensic interviews regarding cases referred for child abuse assessment Report disclosure outcomes and complete detailed data tracking and case management for clients served at Kids FIRST Provide guidance and professional recommendations during MDT case review based on role and expertise in child abuse dynamics, child development, trauma, memory, disclosure processes, and forensic interviewing best practices Maintain and apply current knowledge of evidence-based interviewing practices through ongoing professional development Deliver direct witness testimony in criminal and civil court proceedings on forensic interviews and provide expert witness testimony, as needed Participate in local and regional peer review and collaborate with OCFIT-trained forensic interviewers to promote best-practice interviewing standards Provide outreach, education, consultation, and training to MDT and community partners locally, regionally, and statewide on topics including child abuse dynamics and forensic interviewing practices Promote Kids FIRST in a positive, professional, and ethical manner with clients, staff, MDT partners, and the community Required Skills and Qualifications: Master's degree in social work, counseling, psychology, sociology, child development, or related field and two years of experience working in a child abuse-related profession; or Bachelor's Degree in social work, counseling, psychology, sociology, child development, or related field and four years of experience working in a child abuse-related profession; Ability to pass a fingerprint-based criminal background check and child welfare history check; Respect for confidential information, HIPAA, and the privacy of those the Center serves; Commitment to the mission, values, and aspirations of Kids FIRST; Strong interpersonal skills with the ability to effectively communicate with a diverse group of individuals including multidisciplinary team members, volunteers, interns, donors, and peers; Proven ability to work effectively in a fast-paced environment with tight deadlines while consistently producing accurate, high-quality work Ability to regularly receive constructive feedback in support of maintaining best practice standards in forensic interviewing Demonstrates a proactive, adaptable, and solutions-focused approach while supporting all teams Maintains a positive and flexible mindset, with a willingness to respond to changing priorities and see work through to completion Preferred Skill and Qualifications: Bilingual proficiency in English and Spanish Knowledge of statutory requirements relating to child abuse reporting laws, civil and criminal investigation, MDT approach, and the justice system. Completion of Oregon Child Forensic Interviewing Training (OCFIT) is preferred; candidates without prior training must complete OCFIT prior to conducting any Forensic Interviews Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds. Work Environment: Office setting, with occasional travel. Perks and Benefits: 100% employer-paid medical, dental, and vision for employees and families 3% employer-matched retirement plan Employee Assistance Program (EAP) FireMed emergency medical membership 12 paid holidays + generous PTO (starting at 15 days/year) Summer Fridays and a weekly self-care hour Monthly events and wellbeing activities organized by our employee-led Resiliency committee Sabbatical opportunity after 5 years of service Incomplete applications will not be considered. Kids FIRST is an equal opportunity employer committed to respectful, quality care to children and their non-offending family members from diverse racial, ethnic, religious, and non-traditional family forms. Under the provisions of the Immigration and Reform Act of 1986, the candidate will be required to provide evidence of identity and eligibility for employment.