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What does an interviewing clerk do?

Updated January 8, 2025
6 min read
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Interviewing clerk responsibilities

Here are examples of responsibilities from real interviewing clerk resumes:

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Translate for refugees utilizing DOH services.
  • File cases according to procedures given out by DCF.
  • Apply interpretive rules associate with CMS guidelines for enrollment process.
  • Accept documents from customers and process them according to DCF policies.
  • Maintain confidentially of all client information in accordance with HIPPA guidelines.
  • Lock all confidential information following HIPPA compliance, assist in medical records to make new charts, and file charts.
  • Submit WIC and DOH administration and reporting documentation asrequir.
  • Determine eligibility compliance by interviewing patients and/or reviewing various resources provide.
  • Communicate in Spanish with Spanish speaking patients and interpret for supervisors and co-workers.
  • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
  • Answer phones with the ability to provide accurate information and education on the communicability and disease process of tuberculosis.

Interviewing clerk skills and personality traits

We calculated that 9% of Interviewing Clerks are proficient in Client Data, Input Data, and Public Assistance Programs. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.

We break down the percentage of Interviewing Clerks that have these skills listed on their resume here:

  • Client Data, 9%

    Interviewed and provided customer service to 50+ clients applying for public assistance and maintained client data base.

  • Input Data, 9%

    Completed general clerical duties including using computer to input data of clients who were applying for public assistance benefits.

  • Public Assistance Programs, 9%

    Requested all additional information/verification required to establish or continue eligibility for public assistance programs according to Department procedures.

  • Customer Service, 8%

    Recognized on employee performance evaluation for building internal relationships at all levels, and providing outstanding customer service.

  • Office Machines, 8%

    Operated office machines, maintained and updated filing, inventory, mailing and database systems.

  • Patients, 8%

    Determine eligibility compliance by interviewing patients and/or reviewing various resources provided.

"client data," "input data," and "public assistance programs" are among the most common skills that interviewing clerks use at work. You can find even more interviewing clerk responsibilities below, including:

Customer-service skills. The most essential soft skill for an interviewing clerk to carry out their responsibilities is customer-service skills. This skill is important for the role because "general office clerks often provide general information to company staff, customers, or the public." Additionally, an interviewing clerk resume shows how their duties depend on customer-service skills: "answer both inbound and outbound calls interview customer for state assistance update and enter customer information communicate new state policies to customers"

Detail oriented. Another soft skill that's essential for fulfilling interviewing clerk duties is detail oriented. The role rewards competence in this skill because "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills." According to an interviewing clerk resume, here's how interviewing clerks can utilize detail oriented in their job responsibilities: "interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights. "

Organizational skills. This is an important skill for interviewing clerks to perform their duties. For an example of how interviewing clerk responsibilities depend on this skill, consider that "general office clerks file and retrieve records." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an interviewing clerk: "prepare confidential reports, powerpoint presentations, correspondence, organizational charts and other documents as required. ".

Most common interviewing clerk skills

The three companies that hire the most interviewing clerks are:

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Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume
Interviewing Clerk Resume

Compare different interviewing clerks

Interviewing clerk vs. Office assistant

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

If we compare the average interviewing clerk annual salary with that of an office assistant, we find that office assistants typically earn a $2,959 lower salary than interviewing clerks make annually.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both interviewing clerk and office assistant positions are skilled in customer service, office machines, and patients.

There are some key differences in the responsibilities of each position. For example, interviewing clerk responsibilities require skills like "client data," "input data," "public assistance programs," and "public assistance benefits." Meanwhile a typical office assistant has skills in areas such as "data entry," "scheduling appointments," "payroll," and "word processing." This difference in skills reveals the differences in what each career does.

Office assistants really shine in the government industry with an average salary of $33,817. Comparatively, interviewing clerks tend to make the most money in the professional industry with an average salary of $34,249.On average, office assistants reach similar levels of education than interviewing clerks. Office assistants are 1.0% less likely to earn a Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.

Interviewing clerk vs. Clerk typist

A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients. A clerk-typist must show excellent organizational and time-management skills, especially with handling various typing tasks under strict deadlines and minimal supervision. They also respond and take calls from clients and customers, assisting with their inquiries and concerns.

Clerk typist positions earn lower pay than interviewing clerk roles. They earn a $2,730 lower salary than interviewing clerks per year.Only some things about these jobs are the same. Take their skills, for example. Interviewing clerks and clerks typist both require similar skills like "input data," "customer service," and "office machines" to carry out their responsibilities.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that interviewing clerk responsibilities requires skills like "client data," "public assistance programs," "patients," and "public assistance benefits." But a clerk typist might use other skills in their typical duties, such as, "data entry," "payroll," "clerical support," and "scheduling appointments."

On average, clerks typist earn a lower salary than interviewing clerks. Some industries support higher salaries in each profession. Interestingly enough, clerks typist earn the most pay in the education industry with an average salary of $32,312. Whereas interviewing clerks have higher pay in the professional industry, with an average salary of $34,249.Average education levels between the two professions vary. Clerks typist tend to reach similar levels of education than interviewing clerks. In fact, they're 1.1% less likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.

Interviewing clerk vs. Office support clerk

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

An average office support clerk eans a lower salary compared to the average salary of interviewing clerks. The difference in salaries amounts to office support clerks earning a $2,436 lower average salary than interviewing clerks.By looking over several interviewing clerks and office support clerks resumes, we found that both roles require similar skills in their day-to-day duties, such as "customer service," "office machines," and "front desk." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from interviewing clerk resumes include skills like "client data," "input data," "public assistance programs," and "patients," whereas an office support clerk is more likely to list skills in "data entry," "word processing," "database systems," and "payroll. "

Office support clerks earn the highest salary when working in the finance industry, where they receive an average salary of $34,227. Comparatively, interviewing clerks have the highest earning potential in the professional industry, with an average salary of $34,249.When it comes to education, office support clerks tend to earn similar degree levels compared to interviewing clerks. In fact, they're 0.7% less likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.

Interviewing clerk vs. Transit department clerk

It's the job of a Transit Department Clerk to process and verify all shipment documents that are both inbound and outbound. Your primary job will be to perform a ton of clerical duties in a transportation environment/organization. The Transit Clerk also ensures that all goods are safely processed and well secured for shipment. Furthermore, you'd have to identify and tag goods with the help of the shipment documents. Finally, your job will also be to supervise the delivery of goods to customers to their specific locations.

Transit department clerks tend to earn a higher pay than interviewing clerks by an average of $899 per year.While both interviewing clerks and transit department clerks complete day-to-day tasks using similar skills like customer service, office machines, and patients, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. An interviewing clerk uses "client data," "input data," "public assistance programs," and "public assistance benefits." Transit department clerks are more likely to have duties that require skills in "customer satisfaction," "customer orders," "cleanliness," and "allergies. "transit department clerks enjoy the best pay in the finance industry, with an average salary of $35,204. For comparison, interviewing clerks earn the highest salary in the professional industry.transit department clerks reach similar levels of education compared to interviewing clerks, in general. The difference is that they're 0.2% more likely to earn a Master's Degree, and 0.0% less likely to graduate with a Doctoral Degree.

Types of interviewing clerk

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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