Customer Success Retention Strategist
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success.
**Work Location**
This is a remote opportunity open to candidates located anywhere in the following states:
AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI
and
AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV
**The Main Responsibilities**
+ Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts.
+ Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn.
+ Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts.
+ Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives.
+ Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies.
+ Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services.
+ Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment.
+ Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership.
+ Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions.
+ Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed.
**What We Look For in a Candidate**
+ Bachelor's degree or equivalent experience in business, communications, or related field.
+ 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments.
+ Proven success in managing complex renewals and retention strategies with measurable results.
+ Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions.
+ Strong analytical skills with the ability to interpret data and develop actionable insights.
+ Exceptional communication, presentation, and collaboration skills across multiple stakeholders.
+ Experience influencing pricing strategies, migration planning, and account growth initiatives.
+ Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV
$91,972-$121,559 in these states: MI MN NC NH RI
$95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
\#LI-AF1
\#GLE
Requisition #: 340848
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Director of Technology Communications
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Lumen Technologies is transforming from a legacy telecom provider to a trusted network for AI, and we're seeking a bold, strategic communications leader to help tell that story. The Director, Technology Communications, will be responsible for shaping and driving the company's external communications strategy around technology innovation and digital platforms. You will oversee a team of 3 experienced communications professionals and work closely with the VP, External Communications to drive the strategy with high visibility to senior leadership to position Lumen as a leader in secure, high-performance digital networking for the AI economy.
**Location**
**The role is based in Denver, Seattle, or San Francisco; however, we are open to remote work for the right candidate. There may be travel involved in this role up to 20% for business purposes.**
**The Main Responsibilities**
+ Develop and implement effective external communications strategies and campaigns that drive our corporate narrative, highlight our digital innovation reputation, and amplify the voice of our product development teams, collaborating closely with Product & Technology, Legal, Marketing, Network Communications, and Internal Communications to advance the company's priorities and elevate its position as a digital network services leader.
+ Lead with a deep understanding of digital technology and a strong storytelling track record-and the confidence to partner with chief technology officer and product development teams to develop communications that are credible and impactful, from discovery to development to market rollout, whether that means engaging at a highly technical level or translating complex digital platforms for broader audiences.
+ Manage media relations and proactively pitch stories to relevant journalists and influencers, as well as respond to media inquiries.
+ Write and edit high-quality communications materials, such as press releases, op-eds, speeches, briefing notes, Q&A, and social media posts.
+ Monitor and analyze media coverage and public sentiment, and provide insights and recommendations to inform communications activities.
+ Drive and own the strategic vision for external communications, ensuring alignment with overall company objectives.
+ Provide leadership and mentorship to a team of experienced communications professionals, fostering a collaborative and high-performing environment.
+ Ensure high visibility and engagement with senior leadership, presenting strategic communications plans and updates regularly.
**What We Look For in a Candidate**
+ Bachelor's degree in communications, journalism, public relations, or related field.
+ At least 10-15 years of experience in external communications, with working knowledge of media relations, technology communications, or telecom, preferably in a leading technology company.
+ Excellent verbal and written communication skills, with the ability to craft compelling and engaging stories for different audiences and channels.
+ Strong media relations skills, with a proven track record of securing positive coverage and building relationships with journalists and influencers, especially with technology media.
+ Sound knowledge and understanding of artificial intelligence, digital platforms, and telecom, especially in the areas of technology, innovation, and B2B impact.
+ Ability to work under pressure and manage multiple projects and deadlines, while maintaining attention to detail and quality.
+ Ability to think strategically and creatively, and adapt to changing situations and priorities.
+ Team player with a collaborative and proactive approach to work.
+ Proven leadership skills, with experience managing and mentoring a team.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI
$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340815
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Content Strategist-Remote
Carson City, NV jobs
**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2764 **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment.
**Duties & Responsibilities**
+ Editorial strategy & governance
+ Develop, implement, and maintain overarching editorial strategy and governance model across owned channels
+ Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives
+ Partner with Brand and Campaign teams to draft and execute content strategies
+ Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans
+ Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration
+ Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities
+ Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels
+ Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments
+ Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals
+ Content planning & operations
+ Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels
+ Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity
+ Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met
+ Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions
+ Performance & reporting
+ Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement
+ Contribute to insights that inform ongoing improvements to social content and strategy
+ Support cross-functional requests from other departments, ensuring timely delivery and brand alignment
**Skills & Qualifications**
+ Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision
+ Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality
+ Skilled at managing input and alignment across multiple stakeholders
+ Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives
+ Deep understanding of how content performs across web, social, and owned platforms
+ Ability to interpret engagement data to refi ne editorial direction and inform strategy
+ Thrives in a fast-paced, evolving environment where priorities shift quickly
+ Team-oriented mindset with the ability to collaborate cross-functionally
**Education & Experience**
+ Minimum of 7 years of experience in editorial strategy, content marketing, or communications
+ Proven experience managing multi-channel content programs
+ Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows
+ Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management
+ Possess an entrepreneurial attitude and a genuine passion for the Web3 space
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
Paid Media Specialist-Remote
Carson City, NV jobs
**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2762 **Primary Function** Client is a technology company focused on Blockchain research and development. They are renowned for their scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally.
They invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within teams, products and services are designed for people to be fearless, to be changemakers.
**Duties & Responsibilities**
+ Develop and execute paid media strategies that align with brand, product, and event objectives
+ Own campaign planning and execution across platforms, including LinkedIn, Meta, and X, while identifying other channels to leverage
+ Identify target audiences based on company objectives and provide recommendations for tailored messaging
+ Collaborate with Creative teams to deliver compelling, high-conversion ad assets (static images, videos, carousels, etc.)
+ Manage media budgets, pacing, and forecasting to ensure efficient use of spend and achievement of KPIs
+ Channel management & optimization
+ Manage day-to-day operations of paid media campaigns, including testing and performance monitoring
+ Review and approve media plans, channel mix, and campaign optimizations in partnership with the agency
+ Continuously refine targeting strategist based on past performance, latest trends, and changes to company objectives
+ In collaboration with the External Communications Manager, oversee media agency relationship
+ Reporting & insights
+ Track and analyze key performance indicators while identifying the appropriate metrics we should be measuring for each campaign
+ Produce quarterly reports to be shared with senior leadership
+ Provide post-campaign analysis and recommendations for future optimization
+ Analyze performance data and translate insights into actionable recommendations to continuously improve results
+ Industry creativity
+ Identify and test new paid media channels and formats, ensuring IOG stays ahead of its competitors, while also attracting new audiences
+ Explore opportunities for paid partnerships influencer amplification, and performance-based growth marketing tactics
+ Stay up to date with media trends, tools, and technologies, proactively identifying new opportunities to test and scale
+ Ensure campaigns are executed flawlessly and are compliant with brand and legal guidelines
**Skills & Qualifications**
+ Strong experience in campaign design across programmatic media, search, and social media
+ Experience managing and collaborating with media agencies
+ Proficiency in interpreting campaign data and performance metrics using tools like Google Analytics, Ads Manager, or similar platforms
+ Proven track record of driving measurable results (leads, conversions, ROI) through paid media campaigns
+ Familiarity working in a distributed team experience, while collaborating across verticals to produce exceptional results
+ Possess an entrepreneurial attitude and a genuine passion for the Web3 space
+ Proven experience managing digital advertising campaigns with a strong understanding of performance marketing
+ Deep knowledge of Google Ads, LinkedIn Ads, X Ads, search engine marketing, programmatic advertising, campaign management dashboards, and DSPs
+ Ability to think both strategically and tactically
+ Adaptable and open - unafraid to take on new challenges
+ Curiosity & learning mindset
+ Drive, self-reliance
+ Delivery focused - turn abstract concepts into measurable results
+ Persuasive - skilled in lobbying and driving consensus
+ A team player, skilled in collaborating with internal stakeholders to achieve shared goals
+ Pragmatic with a can-do mentality and a growth mindset
+ Well-organized and effective time manager, methodical in approach
**Education & Experience**
+ Minimum of 5 years of experience in digital paid media campaigns
+ Experience of Blockchain/Web3
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
Clinical Supervisor (BCBA)
Las Vegas, NV jobs
We're Hiring: BCBA Clinical Supervisor (FT/PT) | Las Vegas Join the team at CLASS (Center for Learning and Autism Support Services, Inc.), where we've been changing lives for 20 years with heart, honesty, and evidence-based care for kids with autism. This is your chance to join a BCBA-owned, privately run ABA company where clients come first (not profit), and your passion fuels real, meaningful change.
We keep it real: no empty promises-just great pay, real support, and a team that
truly
cares.
💼 Position: Clinical Supervisor (BCBA)
📍 Las Vegas and Surrounding Area
| Full-time or Part-time
💵
$50-$62/hr
🕒
Flexible scheduling | Work from home for non-direct hours
✨ Why You'll Love CLASS:
We Pay Well - Higher than most in the field.
No Case Overload - You'll actually have a work/life balance.
Remote Perks - Skip the office; complete admin hours from home.
Real Support - Leadership that listens, cares, and
gets
the work.
We've Been Around - 20 years of trusted ABA excellence.
🧠 What You'll Do:
Supervise clients and staff weekly, ensuring top-notch ABA services.
Mentor RBTs & Case Managers, helping them grow in the field.
Oversee assessments, goal setting, and clinical meetings.
Work with a variety of clients (ages, diagnoses, and funding sources).
Ensure high-quality documentation, communication, and care.
Requirements:
Active BCBA certification
Master's in ABA, Psychology, Education, or related field
2+ years' experience supervising clinical staff
Strong ABA skills (DTT, Verbal Behavior, Natural Environment Teaching)
Reliable car, Driver's license, and insurance
CPR cert, immunization records, background check upon hire
🔥 Bonus Perks:
💸 Reimbursement for Live Scan within 30 days
💻 3 hours paid admin time (rate 2) for onboarding docs
🤝 Monthly clinical team meetings to connect and grow
Ready to make a real impact?
Apply now and help us make a difference in the lives of kids and families dealing with developmental disabilities.
📍
Headquartered in San Mateo, CA
📢
CLASS is an Equal Opportunity Employee
Auto-ApplyIntern - Experience Analyst - Summer 2026
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**About Lumen's Internship Program**
Lumen offers students a unique opportunity to gain hands-on experience in digital innovation through a 10-week summer internship. Interns learn, network, and advance their careers while helping drive technology forward - embark on your exciting journey with Lumen today!
Come join Lumen's fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.
Hear from previous interns on the impact this program has had on their career. CLICK HERE! (*************************************************************************
**The Role**
Intern must be available to work full time (40 hours/week) during the 10-week program.
+ **Program Dates:** May 29 - August 7, 2026.
+ **Location** : This position is fully remote / work from home in the continental US.
+ **Work Authorization** : US Work Authorization required for this role. Individuals requiring sponsorship are not eligible.
Program eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made.
**The Main Responsibilities**
The intern will focus on delivering insights that strengthen our Experience Transformation strategy. They will analyze customer feedback, identify key friction points, and develop recommendations that make it easier, faster, and more strategic for customers to engage with Lumen. Their work will enable us to go higher and wider in accounts, drive value realization, and position Lumen as a trusted partner in delivering outcomes that matter.
Main Responsibilities:
+ **Partner Experience** - Includes establishing a 'voice of' partner listening program; mapping key milestones in the partner journey; and improving tools and processes within the partner ecosystem.
+ **Customer Experience** - Includes customer advocacy, engagement and curating a seamless customer experience through journey mapping and omni-channel communication strategies.
+ **Employee Experience** - Focused on employees in the Acceleration & Growth team (AGT), including enhancing seller productivity, automating customer success processes, and improving partner processing tools.
+ **Insights & Innovation** - Customer listening through surveys and 'voice of' initiatives, as well as analysis of customer journey orchestration analytics.
**What We Look For in a Candidate**
**Required qualifications**
+ Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship.
+ Graduating August 2026 - May 2027
+ Preferred fields include but not limited to: Marketing, Marketing/Business Analytics, Consumer Behavior, Data Science, or related programs
**Proficiency and understanding of:**
+ Microsoft tech stack - Proficiency in Word, Excel, PowerPoint, Teams, Copilot, SharePoint
**Preferred qualifications:**
+ Excellent written and verbal communication skills
+ Strong problem-solving and analytical skills
+ Enjoys collaboration and works well in team environment
+ Takes initiative and ownership of projects/initiatives, seeks out growth opportunities
+ Comfort interacting with different levels of leadership and presenting solutions
+ Works to think of creative solutions to challenging problems, unafraid to ask questions
+ Ability to multitask while working in fast-paced environment
+ Customer-first mindset
**Compensation**
Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role.
**Hourly Based Pay Range:**
Min: $26/hour
Max: $38/hour
**What to Expect Next**
Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application.
Application & Interview Timeline
+ **October** - First-round interviews with top, qualified candidates
+ **November** - Interview panel with work team
+ **December** - All Summer 2026 offers will be extended by end of month
Requisition #: 340270
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Homeless Response Team_ MCIT Peer Navigator/Call OutTeam
Las Vegas, NV jobs
Homeless Response Team
MCIT Peer Navigator/Call Out Team
Hours: Varies
Status: Full Time
Reports to: MCIT Supervisor
Purpose:
Under the direct supervision of the MCIT Supervisor, this position provides outreach and supportive services to the homeless/chronically homeless, living in places not meant for human habitation.
Duties, Functions, and Responsibilities:
Providing crisis intervention that promotes wellness and recovery.
Assist cleints with accessing community resources and support.
To provide follow up services to clients who have been encountered, and to provide transportation to those who have accepted services.
Provide peer to peer counseling and support.
Facilitate a peer support group.
Encourage households to engage and connect in services.
Maintain accurate documentation of services provided to clients, in real time data, into HMIS.
Participate in multi-agency, multidisciplinary teams to report and review client progress.
Be able to work in remote areas; i.e. encampments and areas not meant for human habitation.
Keep open communication between MCIT Supervisor and Team Leader.
Knowledge, Skills, and Abilities:
Knowledge of local social service agencies and programs, as they pertain to the local homeless population.
Communicate effectively with persons from a variety of social, cultural, and economic backgrounds, and possess a demonstrated understanding and sensitivity to culturally diverse populations.
Effective written, verbal, and listening skills. Independently initiates and responds to correspondence.
Ability to maintain orderand exercise appropriate judgment in crisis situations.
Is flexible and can quickly adjust to shifting priorities.
Establish and maintain cooperative working relationships with clients, fellow employees, other agencies, and the general public.
Organize work schedule, and effectively budget time.
Understand and follow all agency policies and procedures.
General computer knowledge; Ability to use Microsoft Office software.
Knowledge of applicable statutes, ordinances, and codes.
Knowledge of social service work, interviewing/referral techniques.
Experience and understanding of homeless client issues.
Understand and follow complex instructions and procedures. Analyze situations accurately and adopt an effective course of action.
Ability to work flexible hours, as required by client case load.
Qualifications, Education, and/or Equivalent Experience:
Must have High School Diploma/GED
Must have been diagnosed with or lived with a mental health experience.
At least six (6) months experience working with the homeless population.
Must be able to pass a background check and pre-employment drug screening. Random drug testing is performed.
Must have a valid NV driver's license and clear driving record. Driver History Reports are required to be submitted on a quarterly basis.
Working Conditions:
Work is performed in the community, regardless of weather conditions, and in an office environment. Work is performed by conducting well-checks, transporting clients to/from appointments, and may be subject to sitting, standing, walking, bending, squatting, lifting, pushing or pulling, and simple grasping, for extended periods of time. Outreach work is performed in tunnels (storm drains) and desert conditions (dirt fields), regardless of weather conditions.
Account Director II- Large Enterprise
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.
**Location**
Allows for Work From Home in Idaho, Montana, Oregon or Utah.
Requires at least 50% or more of time conducting sales activities outside of the office
**The Main Responsibilities**
+ Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
+ Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
+ Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.
+ Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
+ Provides input to sales management about trends and changes taking place within the customer's organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.
**What We Look For in a Candidate**
Basic Qualifications:
+ 7+ years of industry sales experience.
+ Minimum skills required to perform in this role.
+ Attention to detail with good organizational capabilities.
+ Ability to prioritize with good time management skills.
+ Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
+ Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
+ Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
Preferred Qualifications:
+ Knowledge and understanding of the telecom industry's competitive landscape.
+ Experience with Salesforce.com preferred.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$107,499 - $143,325 in these states: ID, MT, UT.
$112,875 - $150,497 in these states: OR.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-HE1
\#LI-Remote
\#GLE
Requisition #: 340794
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Black Lotus Labs Principal Threat Researcher
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Black Lotus Labs is seeking a Threat Researcher on the Research & Analysis team. This team leverages Lumen's global visibility of one of the world's largest and most interconnected IP backbones and a petabyte-scale compute cluster to perform cutting edge threat research, hunting and tracking advanced persistent threat actors (APTs) and emerging criminal activity as the threat actors traverse the internet. They empower customers to stay ahead of the evolving threat landscape, through contributions to customer facing tools and services.
We are looking for an innovative threat researcher who can apply large-scale data analysis and automation to help our analysts and threat hunters detect and track threats in our telemetry, increasing their effectiveness and driving insights for customers. Your work will combine threat research, software development and detection engineering to protect Lumen customers. This is a fully remote position.
**The Main Responsibilities**
+ Serve as Threat Research Subject Matter Expert, offering guidance and support to the Black Lotus Labs team on threat hunting activities, such as identifying knowledge gaps, troubleshooting technical challenges, developing solutions, and mentoring team members in overcoming obstacles. Set priorities for what threats and telemetry to analyze to maximize team's impact.
+ Spearhead threat research across technical data sets, fusing Black Lotus Labs telemetry with third party data sets, to automate detection of the latest threat attacker tools, techniques and procedures (TTPs) with a goal of automating detection.
+ Scale analysis of evolving threats and automate detection of emerging threat actor activity. Partner across Lumen to deliver end-to-end solutions to our products and services.
+ Serve as the SME on threat intelligence and threat visibility capabilities to drive Lumen Security product innovation and enhancements. Build, cultivate, and maintain impactful relationships with intelligence stakeholders to identify and facilitate solutions to increase the impact of the team's work.
+ Use industry-leading technical knowledge of adversary capabilities and infrastructure and define, develop, and implement techniques to lead the team in tracking sophisticated adversaries, delivering actionable threat intelligence data to Lumen customers.
+ Provide expert analysis and strategic insights on emerging threats and vulnerabilities, translating complex technical information into actionable intelligence for executive leadership and external stakeholders.
+ Contribute to thought leadership initiatives by sharing insights and expertise at security conferences and internal briefings.
**What We Look For in a Candidate**
+ Extensive track record driving scaled threat intelligence from a variety of network and security telemetry sources as well as prototyping new innovative ideas and seeing them through to production.
+ Proven experience initiating and coordinating technical projects focused on telemetry collection, TTP based threat hunting, or developing threat hunt tools that have cross-organization impact on threat visibility, including leading private-public partnerships and multi-company collaborations.
+ Deep understanding of advanced threat hunting methodologies, attacker tactics, techniques, and procedures (TTPs), and the ability to derive actionable threat hunts from complex data sets.
+ Strong programming skills in Python and Apache Spark and track record of architecting distributed computing frameworks to solve security problems. Software development experience in Docker and big data technologies like Hadoop, Spark, and Tensor Flow.
+ Functional understanding of machine learning, graph analytics and/or statistical approaches to telemetry in the security domain to detect and track malicious activity using supervised or unsupervised methods.
+ Experience driving and aligning cross-team vision and strategy, having collaboratively prioritized and delivered specific multi-year roadmaps and projects.
+ Proven track record of managing and executing on short term and long-term projects with complex multi-team dependencies.
+ Exceptional communication and presentation skills, including the ability to clearly and concisely convey complex technical information to both technical and non-technical audiences, ranging from executives and board members to conference attendees and internal stakeholders.
+ Highly organized with the ability to manage multiple tasks, prioritize effectively, and triage competing demands in a fast-paced environment.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
\#GSS
\#LI-MG1
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
**What to Expect Next**
\#LI-JS1
Requisition #: 339093
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Linux Unix Systems Administrator
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance.
Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects.
**Location**
This position is Work From Home from any US-based location.
**US Citizenship or Permanent Residency/Green Card is required for consideration.**
**The Main Responsibilities**
**Admin Responsibilities:**
**System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely.
**Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance.
**Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation.
**Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems.
**Team Responsibilities:**
As you integrate into the Team, you will begin to learn and participate in these team responsibilities:
+ Virtualization and cloud computing solutions
+ Implementation of innovative technologies, processes, and tools within voice environments
+ Deploy and support voice technologies in large-scale network environments
+ Application of network security, server operating systems, virtualization, and open-source platforms
+ Manage voice test platforms, ensuring robust simulation and validation environments
+ Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability
+ Collaborate on long-term voice platform and service strategy
+ Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions
**What We Look For in a Candidate**
**Education:**
+ Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience)
**Experience:**
+ 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization
+ Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system
+ In-depth knowledge of Oracle SQL and PostgreSQL database management
+ Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare
+ Skilled in troubleshooting and proactive problem resolution across diverse environments
+ Capable of managing multiple concurrent projects with shifting priorities
+ Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
**Location Based Pay Ranges:**
**$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.**
**$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.**
**$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.**
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-JS1
Requisition #: 340705
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
MCIT Peer
Las Vegas, NV jobs
Hours: Varies
Status: Full Time
Reports to: HRT Supervisor
Purpose:
Under the direct supervision of the HRT Supervisor, this position provides outreach and supportive services to the homeless/chronically homeless, living in places not meant for human habitation.
Duties, Functions, and Responsibilities:
Providing crisis intervention that promotes wellness and recovery.
Assist clients with accessing community resources and support.
To provide follow up services to clients who have been encountered, and to provide transportation to those who have accepted services.
Provide peer to peer counseling and support.
Facilitate a peer support group.
Encourage households to engage and connect in services.
Maintain accurate documentation of services provided to clients, in real time data, into HMIS.
Participate in multi-agency, multidisciplinary teams to report and review client progress.
Be able to work in remote areas; i.e. encampments and areas not meant for human habitation.
Keep open communication between MCIT Supervisor and Team Leader.
Knowledge, Skills, and Abilities:
Knowledge of local social service agencies and programs, as they pertain to the local homeless population.
Communicate effectively with persons from a variety of social, cultural, and economic backgrounds, and possess a demonstrated understanding and sensitivity to culturally diverse populations.
Effective written, verbal, and listening skills. Independently initiates and responds to correspondence.
Ability to maintain order and exercise appropriate judgment in crisis situations.
Is flexible and can quickly adjust to shifting priorities.
Establish and maintain cooperative working relationships with clients, fellow employees, other agencies, and the general public.
Organize work schedule, and effectively budget time.
Understand and follow all agency policies and procedures.
General computer knowledge; Ability to use Microsoft Office software.
Knowledge of applicable statutes, ordinances, and codes.
Knowledge of social service work, interviewing/referral techniques.
Experience and understanding of homeless client issues.
Understand and follow complex instructions and procedures. Analyze situations accurately and adopt an effective course of action.
Ability to work flexible hours, as required by client case load.
Qualifications, Education, and/or Equivalent Experience:
Must have High School Diploma/GED
Must have been diagnosed with or lived with a mental health experience.
At least six (6) months experience working with the homeless population.
Must be able to pass a background check and pre-employment drug screening. Random drug testing is performed.
Must have a valid NV driver's license and clear driving record. Driver History Reports are required to be submitted on a quarterly basis.
Working Conditions:
Work is performed in the community, regardless of weather conditions, and in an office environment. Work is performed by conducting well-checks, transporting clients to/from appointments, and may be subject to sitting, standing, walking, bending, squatting, lifting, pushing or pulling, and simple grasping, for extended periods of time. Outreach work is performed in tunnels (storm drains) and desert conditions (dirt fields), regardless of weather conditions.
Senior Lead DevOps - Salesforce Engineer
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Senior Salesforce DevOps Engineer understands the software development lifecycle (from coding to support) and has expertise in various automation tools for developing automated pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of Salesforce deployment and, for environment lifecycle management. They are enthusiastic about software automation, and quality is always a priority. This role will collaborate with key stakeholders across the organization, including leaders, product owners, developers, and testers, to optimize release management strategies for the Enterprise Salesforce platform.
**Location**
This role is designated as a fully remote position within the United States.
**The Main Responsibilities**
+ Lead the design, implementation, and management of Salesforce DevOps pipelines and automation tools.
+ Collaborate with cross-functional teams to ensure smooth and efficient release management of Salesforce applications and updates.
+ Monitor and optimize the performance of Salesforce environments, identifying and resolving issues proactively.
+ Design, develop, and maintain CI/CD pipelines for Salesforce metadata and code using tools such as GitHub, SonarQube, Jenkins or similar tools.
+ Implement and enforce best practices for version control, branching strategies, and release management processes for Salesforce projects.
+ Ensure compliance with security and regulatory requirements in Salesforce DevOps processes.
+ Create and maintain documentation of DevOps processes, including automated pipelines, developer onboarding, environment management, and release management.
+ Stay updated with the latest Salesforce DevOps trends, tools, and best practices.
**What We Look For in a Candidate**
**Required Qualifications:**
+ Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years of experience.
+ Minimum of 5 years of experience in DevOps, with at least 2 years focused on Salesforce DevOps.
+ Strong knowledge of Salesforce DX, Metadata API, and Salesforce CLI
+ Experience with Salesforce development tools and platforms, including Apex, Visualforce, and Lightning.
+ Proficiency in CI/CD tools such as Jenkins, SonarQube, GitHub and GitHub Actions.
+ Experience in Agile development and using issue tracking software like JIRA.
+ Salesforce certification (e.g., Salesforce Certified DevOps Engineer) is highly desirable.
+ Excellent critical thinking skills and the ability to work in a fast-paced, collaborative environment.
+ Effective communication and people skills.
+ This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are encouraged to apply for other positions at Lumen, which is an equal-opportunity employer.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structur
\#LI-VK1
\#LI-Remote
Requisition #: 339896
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Account Manager Sr - Public Sector
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Responsible for sales account development within the Public Sector organization, with an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory.
**Location**
This position allows you to work from home in Colorado.
Requires at least 50% or more of time conducting sales activities outside of the office.
**The Main Responsibilities**
Essential Duties:
+ Responsible for developing sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
+ After winning new business, manages customer relationships in order to gain strategic positioning with decision makers, retain existing revenue and obtain additional business.
+ Develop and implement sales plans that provide clearly defined strategies, tactics and timeframes to maximize revenue. Take ownership of the geographic territory designated by management.
+ Continually learn and develop knowledge of new technologies and selling points including enhancing expertise in the company's products and solutions.
+ Utilize Siebel & Salesforce.com to provide accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
**What We Look For in a Candidate**
Basic Qualifications:
+ 5+ years of Industry Public Sector sales experience.
Knowledge, Skills or Abilities:
+ Proven experience in solution selling IP, data, and voice network services.
+ Proven experience in hunting, prospecting, and new account development.
+ Experience with Salesforce.com preferred.
+ Demonstrated strong communication, written, and formal presentation skills as well as ability in selling to the close.
+ Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
+ Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
+ Attention to detail with good organizational capabilities.
+ Ability to prioritize with good time management skills.
+ Requires at least 50% or more of time conducting sales activities outside of the office.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$79,191 - $105,578 in these states: CO
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-LC3
\#LI-Remote
Requisition #: 340411
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Principal Technical Architect (Salesforce)
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
We are looking for a Principal Solution Architect to lead the technical design of work to be performed in automation forward systems. The role requires a strong technical background, excellent leadership skills, and the ability to drive strategic initiatives. This role will be responsible for engineering the connective tissue between systems with an automation forward mindset, including defining, documenting, and governing the technical processes and protocols that enable execution of functionality which deliver on business needs through systems that work together seamlessly. The candidate will understand, direct and execute using deep technical knowledge.
The candidate will perform deep technical process and system design, ensuring that system-to-system interactions are robust, scalable and well-documented. This includes defining data flows, interaction and integration contracts, error handling protocols, and automation algorithms across a complex cloud-native and cloud-ready ecosystem. Desired experience includes iterative delivery, scaling, telecommunications level networking, managing multiple efforts, and a record of delivery under pressure. The role requires an ability to adapt to evolving technologies, changing project priorities, and guiding the team through the journey in close partnership with our business stakeholders and engineering teams.
**Location**
This is a work from home position within the US.
**The Main Responsibilities**
Teamwork
-Collaborate across Lumen and demonstrate leadership with a high level of engagement
-Ensuring customer focus with user communities, both internal and external
-Communication through Interaction with leadership to ensure open communication
-Handle situations involving conflict while promoting a positive company image
Automation and AI
-Strongly drive an intentional automation first approach
-Leverage AI daily to improve efficiency to deliver
-Incorporate AI to deliver solutions and deliver AI enabled solutions
Software Engineering
-Design, development of interactions between distributed systems, and services
-Define and document using engineering-level design patterns, including data exchange formats, API contracts, and automation triggers
-Collaborate with infrastructure, platform, and broader software teams to ensure alignment and clarity in system integration
-Establish and enforce engineering standards for development, design, documentation, and validation
-Serve as the engineering authority for cross-system automation and integration patterns involving SalesForce
Collaboration & Enablement
-Act as a bridge between engineering teams, ensuring that system interactions are clearly defined and consistently implemented
**What We Look For in a Candidate**
-BS/BA or equivalent education and experience
-Strong software development skills surrounding SalesForce
-Experience working with cross-functional engineering teams in a complex environment
-Excellent communication skills to include: verbal, written, and presentation
Preferred Qualifications
-10+ years of experience engineering SaaS / cloud-native / cloud-ready concepts, systems integration, APIs, network technology and operations, or automation architecture
-Familiarity with tools like common IDEs, automated test suites, CI/CD Pipelines, IaC, Swagger/OpenAPI, BPMN, or UML for documenting system interactions
-Experience with service orchestration platforms or workflow engines (e.g., Temporal, Camunda, Step Functions)
-Background in software development, systems engineering, technical architecture, or platform engineering
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI
$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 339893
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Principal Enterprise Network Architect
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Join us at Lumen on our quest to transform network infrastructure. As the Chief Network Architect, you will be instrumental in molding our state-of-the-art network infrastructure. Be part of our vibrant team and spearhead innovation across our Internet and MPLS Core infrastructures, VPN edge services, and Metro Ethernet technologies.
**Location**
This is a Work From Home position available from any US-based location.
**You must be a US Citizen or Permanent Resident/Green Card for consideration.**
**The Main Responsibilities**
+ Extensive knowledge in:
+ Routing and switching platforms; General understanding of the role of silicon, optics, and SERDES in those platforms.
+ MPLS forwarding and control-plane mechanisms.
+ VPN concepts such as **Layer-3 VPNs, VPLS, EVPN**
+ Multicast protocols and networks such as PIM, IGMP, Rosen, NG-MCAST.
+ Design and support of large-scale BGP infrastructures (e.g., **multi-tiered route-reflection, Route scales** ).
+ Direct experience in designing and supporting large-scale **IGP infrastructures** (>1000 nodes).
+ Direct experience in implementing network infrastructures using merchant silicon platforms.
+ Experience in design and implementation of Metro-Ethernet technologies and concepts including Ethernet IEEE802.3, OAM, QinQ, Mac-in-Mac/PBB, MEF standards, and service profiles; including the use of MPLS or other technologies to scale carrier-grade Metro-Ethernet infrastructures.
+ Experience and knowledge in network Automation, Software Defined Networking (SDN), Virtualization, and its underlying concepts such as automation, programmability, and orchestration ( **Netconf, gNMI, gRPC, Ansible, Python** ), Abstraction of control and forwarding planes, Network function virtualization (VMs, Docker, Kubernetes), Knowledge of APIs and telemetry.
**What We Look For in a Candidate**
**Education and Certification**
+ A Bachelor's Degree in Engineering, Computer Science, Mathematics, or a related discipline
+ CCIE and/or JNCIE certifications are highly preferred
**Experience**
+ A 10+ years of experience in Internet, MPLS, Enterprise, and Metro-Ethernet architecture and engineering in large-scale carrier, web-scale, or service-provider networks.
+ Comprehensive knowledge and hands-on experience with IGP, BGP, MPLS, and Multicast protocols, including but not limited to IS-IS, OSPF, Segment Routing, BGP, MP-BGP, M-BGP, RSVP-TE, LDP, PIM, IGMP, M-LDP.
+ Extensive knowledge in:
+ Routing and switching platforms; General understanding of the role of silicon, optics, and SERDES in those platforms.
+ MPLS forwarding and control-plane mechanisms.
+ VPN concepts such as Layer-3 VPNs, VPLS, EVPN.
+ Multicast protocols and networks such as PIM, IGMP, Rosen, NG-MCAST.
+ Design and support of large-scale BGP infrastructures (e.g., multi-tiered route-reflection, Route scales).
+ Direct experience in designing and supporting large-scale IGP infrastructures (>1000 nodes).
+ Direct experience in implementing network infrastructures using merchant silicon platforms.
+ Experience in design and implementation of Metro-Ethernet technologies and concepts including Ethernet IEEE802.3, OAM, QinQ, Mac-in-Mac/PBB, MEF standards, and service profiles; including the use of MPLS or other technologies to scale carrier-grade Metro-Ethernet infrastructures.
+ Experience and knowledge in network Automation, Software Defined Networking (SDN), Virtualization, and its underlying concepts such as automation, programmability, and orchestration (Netconf, gNMI, gRPC, Ansible, Python), Abstraction of control and forwarding planes, Network function virtualization (VMs, Docker, Kubernetes), Knowledge of APIs and telemetry.
+ Demonstrated experience in performing and delivering proof-of-concepts, technical and economic evaluations, and platform selection in support of Internet, Enterprise, and Metro-Ethernet infrastructures.
+ Provide leadership within the IP and Optical / Transport Architecture groups and across multi-functional organizations.
+ Strong negotiation skills; direct experience in negotiating large capital, multi-year vendor contracts.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
**Location Based Pay Ranges**
**$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY**
**$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI**
**$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA**
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-JS1
Requisition #: 339028
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Contract Manager - Tactical
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
At Lumen Technologies, we're building the next-generation digital infrastructure that connects people, data, and applications-fast, secure, and everywhere. As a Contract Manager, you'll be a tactical driver of our colocation and vendor management strategy, executing service orders and operational initiatives that directly impact network expansion, cost control, and service delivery. You'll work alongside other amazing team members, supporting high-volume, deadline-driven projects and ensuring Lumen's network remains agile, scalable, and cost-effective.
**Location**
This is a work from home position within the U.S.
**The Main Responsibilities**
+ Negotiate market-competitive rates for space, power, and related services with leading data center providers.
+ Coordinate and track the delivery of colocation space and power, ensuring timely execution and alignment with network requirements.
+ Monitor vendor performance, enforce contract terms, and escalate issues to drive resolution and accountability.
+ Identify and implement process improvements to streamline operations and reduce cycle times.
+ Communicate vendor capabilities, contract details, and project status to internal teams, enabling informed decision-making.
+ Manage spending, validate invoices, and track savings against budget targets for network and colocation operations.
+ Align vendor activity with Lumen's buying plans, transformation office initiatives, and revenue commitments.
+ Support strategic projects and network expansions, executing tactical actions that advance Lumen's digital infrastructure footprint.
**What We Look For in a Candidate**
**Required:**
+ 2-4 years of relevant experience
+ Strong analytical, organizational, and project management skills
+ Ability to manage multiple priorities and deadlines in a fast-paced environment
+ Proven negotiation skills with a focus on achieving market-competitive outcomes
+ Tactical problem-solving mindset with business acumen
+ Adaptability and innovation in dynamic environments
+ Clear communicator with presentation skills
+ Background in contract/vendor management
+ Advanced Microsoft Excel and MS Office proficiency
+ Experience working cross-functionally
**Preferred:**
+ Bachelor's degree in business, legal, finance, or related field
+ Experience in 3rd Party Colocation or network operations
+ Exposure to telecom, financial, or legal operations
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
**Location Based Pay Ranges**
$55,313 - $73,750 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$58,078 - $77,438 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$60,844 - $81,125 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
**Learn more about Lumen's:**
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
\#LI-PB1
Requisition #: 339805
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Lead Software Developer - Services Ecosystem
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Lead Software Developer understands the software development lifecycle (from coding to support) and understands various automation tools for developing CI/CD pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of software deployment and application lifecycle management. Passionate about software automation and quality is always a priority.
This role will collaborate with key stakeholders across the engineering organization product owners, developers, and testers to design, develop, and implement solutions to deliver amazing user experiences and optimize and automate business and technical processes. This role will have responsibility for translating product vision and turning requirements into reality.
**Location**
This is a work from home position within the US.
**The Main Responsibilities**
Production Support & Incident Management
+ Provide Tier 2/3 support for issues across portal services by troubleshooting and resolving technical issues in test and production environments.
+ Lead root cause analysis and post-mortem processes to ensure continuous improvement.
+ Performance Optimization
+ Monitor system performance and proactively identify bottlenecks or degradation.
+ Implement tuning strategies across application layers, databases, and infrastructure.
+ Drive initiatives to improve latency, throughput, and resource utilization.
Monitoring & Observability
+ Design and maintain dashboards, alerts, and metrics using tools like CloudWatch, Grafana, or similar.
+ Ensure comprehensive coverage of system health indicators and business KPIs.
Automation & Infrastructure as Code
+ Develop and maintain automation scripts and tools for deployment, scaling, and recovery.
+ Use Terraform, or similar IaC tools to manage AWS resources.
+ Automate routine operational tasks to improve efficiency and reduce human error.
+ Engineering
+ Participate in reliability reviews.
+ Advocate for resilient architecture and fault-tolerant design patterns.
Collaboration & Communication
+ Work closely with software engineers, DevOps, and product teams to align reliability goals.
+ Document processes, runbooks, and best practices for knowledge sharing.
+ Provide mentorship and guidance on reliability and operational excellence.
+ Create and maintain detailed technical documentation for software solutions. Stay up to date on the latest software engineering trends and technologies.
**What We Look For in a Candidate**
Minimum Requirements
+ US Citizen on US Soil.
+ 8+ years professional experience with a Bachelor's Degree or equivalent education and experience
+ 6+ years professional experience with a Master's Degree or equivalent education and experience
+ 5 years overall professional software development experience.
+ Experience in API development using Java Microservices and Spring Boot framework
+ Experience in developing REST APIs using microservice architecture.
+ Experience in using RDBMS like Oracle, MySQL, SQL, and NOSQL.
+ Experience in implementing CI/CD, preferably using GitHub/Jenkins
+ Experience in deploying apps to Kubernetes/Docker
Preferred Requirements
+ Experience in developing apps that operate using Confluent Kafka
+ Knowledge of GraphQL
+ Development experience in Python
+ Experience with Agile/SCRUM Methodologies and development practices
+ Certifications in AWS or related technologies is a plus.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI
$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
\#LP1
Requisition #: 340535
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Homeless Response Team_ MCIT Peer Navigator
Las Vegas, NV jobs
Job Description
Homeless Response Team
MCIT Peer Navigator/Call Out Team
Hours: Varies
Status: Full Time
Reports to: MCIT Supervisor
Purpose:
Under the direct supervision of the MCIT Supervisor, this position provides outreach and supportive services to the homeless/chronically homeless, living in places not meant for human habitation.
Duties, Functions, and Responsibilities:
Providing crisis intervention that promotes wellness and recovery.
Assist cleints with accessing community resources and support.
To provide follow up services to clients who have been encountered, and to provide transportation to those who have accepted services.
Provide peer to peer counseling and support.
Facilitate a peer support group.
Encourage households to engage and connect in services.
Maintain accurate documentation of services provided to clients, in real time data, into HMIS.
Participate in multi-agency, multidisciplinary teams to report and review client progress.
Be able to work in remote areas; i.e. encampments and areas not meant for human habitation.
Keep open communication between MCIT Supervisor and Team Leader.
Knowledge, Skills, and Abilities:
Knowledge of local social service agencies and programs, as they pertain to the local homeless population.
Communicate effectively with persons from a variety of social, cultural, and economic backgrounds, and possess a demonstrated understanding and sensitivity to culturally diverse populations.
Effective written, verbal, and listening skills. Independently initiates and responds to correspondence.
Ability to maintain orderand exercise appropriate judgment in crisis situations.
Is flexible and can quickly adjust to shifting priorities.
Establish and maintain cooperative working relationships with clients, fellow employees, other agencies, and the general public.
Organize work schedule, and effectively budget time.
Understand and follow all agency policies and procedures.
General computer knowledge; Ability to use Microsoft Office software.
Knowledge of applicable statutes, ordinances, and codes.
Knowledge of social service work, interviewing/referral techniques.
Experience and understanding of homeless client issues.
Understand and follow complex instructions and procedures. Analyze situations accurately and adopt an effective course of action.
Ability to work flexible hours, as required by client case load.
Qualifications, Education, and/or Equivalent Experience:
Must have High School Diploma/GED
Must have been diagnosed with or lived with a mental health experience.
At least six (6) months experience working with the homeless population.
Must be able to pass a background check and pre-employment drug screening. Random drug testing is performed.
Must have a valid NV driver's license and clear driving record. Driver History Reports are required to be submitted on a quarterly basis.
Working Conditions:
Work is performed in the community, regardless of weather conditions, and in an office environment. Work is performed by conducting well-checks, transporting clients to/from appointments, and may be subject to sitting, standing, walking, bending, squatting, lifting, pushing or pulling, and simple grasping, for extended periods of time. Outreach work is performed in tunnels (storm drains) and desert conditions (dirt fields), regardless of weather conditions.
Senior Lead Network Information Security Architect
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Senior Lead Network Information Security Architect within the Global Security Services organization is responsible for conducting security risk assessments specifically targeting network infrastructures in coordination with the Lumen business owners, the Governance, Risk, and Compliance team, and the Product and Platform Security team. The purpose is to ensure compliance with corporate policy, standards, procedures, and industry best practices. The deliverables include metrics, reports, and mitigations associated with potential findings, issues, and risks that could impact Lumen or its customers.
The successful candidate will have extensive technical knowledge of current and emerging network-related cyber threats, as well as security technologies and methods used to protect corporate and customer-facing network infrastructures. This candidate must be able to work independently and as a team leader to consult with internal clients on security topics, providing designs, reviews, and recommendations.
**Location**
This is a remote opportunity open to candidates located anywhere in the U.S.
**The Main Responsibilities**
+ Lead assessments of potential risks specifically targeting network infrastructures, including applications, databases, cloud environments, and provide security requirements and recommendations for risk mitigation related to network security.
+ Consult as a network security subject matter expert with architects, engineers, third parties and others on potential solutions.
+ Recommend new network-oriented information security systems and controls to mitigate emerging threats and risks across the company's network infrastructure.
+ Ensure reports and findings on network security are delivered in a timely and appropriate manner to management, operations, and executive leadership.
+ Recommend new network security policy, standards, best practices, and system configuration standards. Consult with internal clients on network security topics and policy interpretation.
+ Coordinate activities across multiple departments and business units, emphasizing network security principals and practices.
+ Stay up-to-date with emerging security trends, vulnerabilities, and best practices, and recommend adjustments to security strategies as needed.
**What We Look For in a Candidate**
+ 7+ years of relevant experience, including threat modeling, security design reviews, and security architecture
+ Proficiency with next-generation firewalls from major vendors such as Palo Alto, Fortinet, and Checkpoint.
+ Strong understanding of IDS/IPS technology, including signatures.
+ Knowledgeable in Network Detection and Response (NDR).
+ Thorough understanding of routing and switching (Access Control Lists (ACLs)).
+ Experience with routing protocols (BGP, OSPF, etc.).
+ Understanding of proper device hardening (routers, switches, etc.)
+ Insight into proper segmentation concepts and enforcement methods.
+ Comprehension of Zero Trust principles and their application to functional designs.
+ Foundational knowledge of identity and access management concepts/principles, including Authentication and Authorization processes.
+ Experience with web application firewalls (WAF)
+ Knowledge of design and hardening for bastion/jump hosts
+ Proficiency with remote access methods such as user VPN and ZTNA.
+ Experience with VPN configuration (IPSEC)
+ Understanding of software-defined networking (SDWAN).
+ Knowledge of proper methods to secure enterprise and guest WIFI.
+ Experience with security architecture and deployment models.
+ Experience with securing highly sensitive data.
+ Demonstrate knowledge of security technologies, trends, leading practices, and regulatory requirements and government security standards such as FedRAMP and Controlled Unclassified Information (CUI) standards, along with best practices such as NIST Cybersecurity Framework (CSF), NIST 800-171, NIST 800-53, ISO 27001-27002 and other applicable security and privacy laws.
+ Strong teamwork and communication skills to collaborate with development, operations, and security teams. Ability to instill a security-first mindset throughout the organization.
+ Commitment to stay up to date with emerging industry updates, trends, security vulnerabilities, and new tools that can enhance security. Willingness to experiment with and adopt innovative solutions to improve security posture.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
\#LI-MG1
\#GSS
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
Requisition #: 339643
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Senior Director of Strategic Planning and Portfolio Management
Carson City, NV jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Senior Director, Strategic Planning & Portfolio Management plays a pivotal role in driving clarity, alignment, and execution across the CTO/STEPN (Security, Technology, Engineering, Product and Network) organization and broader Lumen enterprise. This leader is responsible for shaping and operationalizing the rhythms of business, enabling effective organizational program intake, and ensuring downstream engagement across cross-functional teams.
In this role, you will also partner closely with the CTO Leadership team Lumen Transformation Office to inform strategic priorities, forecast demand and capacity, and deliver STEPN-wide performance and financial reporting. You will lead executive and internal communications, foster team culture and health, and drive storytelling that connects strategy to impact. Through disciplined planning and performance management, you will help scale operational excellence and accelerate innovation across the organization
**Location**
This is a remote opportunity open to candidates located anywhere in the U.S.
**The Main Responsibilities**
+ Shape and operationalize rhythms of business (QBR and MBR) across the CTO organization, driving consistency, transparency, and execution discipline.
+ Lead NPI and PLM strategic planning cycles, aligning organizational priorities with enterprise goals and transformation initiatives.
+ Partner with the Lumen Transformation Office to inform and influence strategic direction, investment decisions, and program intake processes.
+ Develop and manage performance and financial reporting across STEPN, enabling data-driven decision-making and accountability.
+ Forecast demand and capacity across teams to ensure resource alignment with strategic initiatives and delivery commitments.
+ Drive executive and internal communications, crafting compelling narratives that connect strategy to impact and foster engagement.
+ Facilitate cross-functional engagement, ensuring downstream teams are aligned and activated around key programs and initiatives.
+ Champion team culture and health, implementing practices that promote collaboration, resilience, and continuous improvement.
+ Lead visual storytelling and strategic communications, translating complex initiatives into clear, actionable insights for stakeholders.
+ Establish governance models and performance frameworks to monitor progress, identify risks, and drive continuous improvement.
+ Serve as a trusted advisor to senior leadership, providing insights, recommendations, and visibility into strategic execution.
**What We Look For in a Candidate**
+ Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree preferred.
+ 12+ years of experience in strategic planning, performance management, or program operations, ideally within a technology, SaaS, or enterprise transformation environment.
+ Background in portfolio operations or strategic planning functions is highly desirable. Deep expertise with investment and product tools (e.g., Jira, Clarity, Aha)
+ Proven experience in an executive advisory role, with a strong ability to drive alignment, manage priorities, and support senior leadership.
+ Demonstrated success in leading cross-functional strategic initiatives with measurable business impact (e.g., improved delivery velocity, cost optimization, or increased stakeholder alignment).
+ Strong expertise in business rhythms, organizational planning, and performance frameworks across complex, matrixed organizations.
+ Exceptional communication and storytelling skills, with experience crafting executive-level narratives, briefing materials, and strategic updates.
+ Experience collaborating with external partners, vendors, and consultants to align strategic initiatives with market trends and innovation opportunities.
+ Track record of driving cultural transformation, team health, and engagement through structured planning and change management.
+ Advanced analytical and organizational skills, with the ability to synthesize complex data into actionable insights and influence decision-making.
+ Comfort operating in fast-paced, high-growth environments, with a bias for action and continuous improvement.
+ Trusted advisor to senior leadership, with a history of influencing strategic direction, managing executive priorities, and delivering high-impact outcomes.
+ Ability to manage confidential and sensitive information with discretion, integrity, and professionalism.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$171,447 - $228,596 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$180,020 - $240,026 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$188,592 - $251,456 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
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Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
Requisition #: 338844
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (**************************************** . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.