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The differences between lead infrastructure engineers and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead infrastructure engineer and a technical support senior engineer. Additionally, a lead infrastructure engineer has an average salary of $120,774, which is higher than the $107,429 average annual salary of a technical support senior engineer.
The top three skills for a lead infrastructure engineer include java, cloud and architecture. The most important skills for a technical support senior engineer are java, linux, and customer service.
| Lead Infrastructure Engineer | Technical Support Senior Engineer | |
| Yearly salary | $120,774 | $107,429 |
| Hourly rate | $58.06 | $51.65 |
| Growth rate | 5% | 10% |
| Number of jobs | 89,949 | 183,916 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 64% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
An infrastructure engineer acts as the one responsible for ensuring that all project objectives can be obtained and implemented correctly. They are the one who monitors, reviews and evaluates the current system policy to determines or identify what needs to be removed or replaced. Often, an Infra Engineer checks the computer application like the Windows, Mac Operating System, and Linux that will allow them to analyze and examines what needs for changing or fixing.
A technical support senior engineer is primarily in charge of resolving complicated issues and concerns through calls and correspondence, ensuring efficiency and client satisfaction. Their responsibilities include coordinating with customer support staff to gather data, studying records of initial assessments, liaising with clients to identify their needs, utilizing their expertise to develop solutions, and maintaining records of all transactions. Furthermore, as a technical support senior engineer, it is essential to lead and serve as a mentor to others, all while implementing the company's policies and regulations.
Lead infrastructure engineers and technical support senior engineers have different pay scales, as shown below.
| Lead Infrastructure Engineer | Technical Support Senior Engineer | |
| Average salary | $120,774 | $107,429 |
| Salary range | Between $91,000 And $160,000 | Between $82,000 And $140,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Idaho | Delaware |
| Best paying company | Apple | PayPal |
| Best paying industry | Finance | Telecommunication |
There are a few differences between a lead infrastructure engineer and a technical support senior engineer in terms of educational background:
| Lead Infrastructure Engineer | Technical Support Senior Engineer | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 64% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | University of Pennsylvania | California State University - Long Beach |
Here are the differences between lead infrastructure engineers' and technical support senior engineers' demographics:
| Lead Infrastructure Engineer | Technical Support Senior Engineer | |
| Average age | 43 | 42 |
| Gender ratio | Male, 94.1% Female, 5.9% | Male, 86.7% Female, 13.3% |
| Race ratio | Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.2% American Indian and Alaska Native, 0.3% | Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |