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  • Google CCAI - Contact Center AI Tech Lead

    Ampstek

    Lead technician job in Hartford, CT

    Hartford, CT or Minneapolis, MN (Hybrid). Local candidates are highly preferred due to onsite expectations. Contract As an AI Tech Lead, you will be in charge of designing and implementing AI capabilities for a Contact Center platform in a Healthcare Payer enterprise. You will work closely with Cloud and Machine Learning engineers, as well as the CRM development team to ensure the proper integration of AI technologies into the platform. You will be responsible for the strategy, design, implementation, and maintenance of AI solutions. This role requires a highly skilled professional with a deep understanding of AI technologies and the ability to collaborate effectively with a diverse team. The ideal candidate will have a strong background in data science and a proven track record in the industry. Mandatory Experience: • Google CCAI (Google Contact Center AI) • Strong Contact Center domain experience Responsibilities: • Design and develop AI applications and infrastructure for the Contact Center platform. • Collaborate with Cloud and Machine Learning engineers, as well as the development team, to ensure seamless integration of AI technologies. • Stay current with the latest AI trends and technologies, especially Google GCP or Azure AI for Contact Center. • Create and maintain AI models and algorithms. • Conduct AI research to improve existing systems and develop new technologies. • Identify opportunities for AI solutions within the organization and propose strategic plans. • Train team members and stakeholders on AI and its applications. • Ensure compliance with data privacy regulations in AI applications. • Monitor the performance of AI systems and make necessary adjustments. About Ampstek Ampstek is a global IT solutions partner serving clients across North America, Europe, APAC, LATAM, and MEA. We specialize in delivering talent and technology solutions for enterprise-level digital transformation, trading systems, data services, and regulatory compliance. Contact: Snehil Mishra 📧 ****************** 📞 Desk: ************ Ext. 125 🔗 LinkedIn 🌐 ***************
    $116k-196k yearly est. 3d ago
  • Google CCAI - Contact Center AI Tech Lead(10+ years Minimum Required)

    Cygnus Professionals Inc. 3.2company rating

    Lead technician job in Hartford, CT

    Mandatory Experience: Google CCAI (Google Contact Center AI) Strong Contact Center domain experience Responsibilities: Minimum 10+ years of experience Required Design and develop AI applications and infrastructure for the Contact Center platform. Collaborate with Cloud and Machine Learning engineers, as well as the development team, to ensure seamless integration of AI technologies. Stay current with the latest AI trends and technologies, especially Google GCP or Azure AI for Contact Center. Create and maintain AI models and algorithms. Conduct AI research to improve existing systems and develop new technologies. Identify opportunities for AI solutions within the organization and propose strategic plans. Train team members and stakeholders on AI and its applications. Ensure compliance with data privacy regulations in AI applications. Monitor the performance of AI systems and make necessary adjustments.
    $132k-203k yearly est. 2d ago
  • Technical Lead

    Mavis Tire 3.7company rating

    Lead technician job in White Plains, NY

    At Mavis, we are continuously dedicated to delivering high-quality products to our 20,000+ employees and 3,000+ company-owned and franchised locations. Here you will be leading a team of engineers and developing modern software for our stores. You would work closely with other engineers and our product management team, as well as regularly work on-site with other departments to ensure our software is scalable and meets business needs. Responsibilities The Technical Lead is responsible for the following: Mentoring and providing technical support for the full stack engineers on the team Developing and maintaining more complex features using React, Node, and Typescript Collaborating with our product team and business units to architect and refine requirements Identifying and resolving technical debt and areas of improvement Fostering an environment of collaboration and accountability Qualifications To be eligible for the Technical Lead position, you must: Have 4+ years of experience as a full stack engineer or similar position(including 2+ years in a leadership or mentorship role), experience with Git or an equivalent version control system, and proven experience building web applications, APIs, and SQL stored procedures Hold a BA degree in a related subject or equivalent work experience Be proficient in Javascript, Typescript, React, and Node Be able to effectively provide feedback to engineers and collaborate with other leaders Strongly understand REST APIs, microservices, and cloud platforms such as AWS or Azure Mavis Discount Tire is an Equal Opportunity Employer Consistent with our commitment to the principal of equal employment opportunity for all individuals, we enforce a zero tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state or local law. Where appropriate, Mavis may provide reasonable accommodation, in order for an otherwise qualified individual to perform the essential functions of the position. Mavis does not seek salary history information from applicants.
    $104k-136k yearly est. 5d ago
  • Senior Reporting Lead

    Eliassen Group 4.7company rating

    Lead technician job in Stamford, CT

    **HYBRID 4 DAYS/WEEK in Stamford, CT** Our major telecommunications client is seeking a highly analytical and business-driven individual to join our team as a Senior Reporting Lead. The ideal candidate will have a strong understanding of business strategy and processes, with the ability to leverage reporting to support decision-making. This role requires a self-starter with excellent data visualization and storytelling skills, capable of translating complex data into actionable insights for business stakeholders. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Pay: $57 - $62/hr W2 Responsibilities: Develop a deep understanding of business strategy and key processes to effectively support decision-making through reporting. Connect the dots across multiple reporting sources to identify trends, opportunities, issues, and recommend solutions. Analyze existing reporting databases to extract insights and translate them into clear, high-level reporting requirements. Publish recurring reports and dashboards, ensuring accuracy, timeliness, and usability for business stakeholders. Utilize strong data visualization and storytelling skills to translate complex data into clear narratives using Excel and PowerPoint. Leverage hands-on experience with MicroStrategy and Tableau to pull data, build views, and perform ad-hoc analysis. Work independently, demonstrating curiosity and analytical thinking to proactively solve problems and ask the right questions. Experience Requirements: Proven experience in a similar role with a strong business-driven mindset. Demonstrated ability to connect data from multiple sources and identify actionable insights. Proficiency in data visualization and storytelling using Excel and PowerPoint. Hands-on experience with MicroStrategy and Tableau for data analysis and reporting. Strong analytical thinking and problem-solving skills, with the ability to work independently. Education Requirements: Bachelor's degree in Business, Data Analytics, Information Systems, or a related field. Advanced degree preferred.
    $57-62 hourly 3d ago
  • Sr. Technical Support (white-glove)

    Vbeyond Corporation 4.1company rating

    Lead technician job in Hartford, CT

    The Executive Tech Services (ETS) Sr. Technician will serve as the site lead within our Onsite Tech Services (OTS) team. This role is responsible for delivering and coordinating 24/7 white-glove, high-touch IT support to executives and staff in a fast-paced financial services environment.Extensive experience in IT service delivery, site operations, or technical end user support, with a focus on executive environments. Demonstrated success in supporting executive-level users with high-touch, responsive, and 24/7 service. Strong technical oversight and vendor coordination capabilities. Exceptional communication, problem-solving, and stakeholder engagement skills. Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging. Ability to operate independently and make decisions in dynamic, fast-paced environments. Strong knowledge of ITIL processes: Incident, Problem, Change, and Release Management. Experience with IT Asset Management (ITAM) tools and practices. Bachelor's degree or 5-8 years of relevant IT experience. Note - VBeyond is fully committed to Diversity and Equal Employment Opportunity.
    $54k-86k yearly est. 3d ago
  • Lead AI Engineer

    Pepsico 4.5company rating

    Lead technician job in Harrison, NY

    As an AI Engineer specializing in AI Agents, you will play a pivotal role in our organization's transformation strategies by designing and developing domain-specific AI agents and solutions. Prototyping, iterating, and taking these solutions to production, you serve as the technical complement to the business side of the AI Solutions Lead. Your work will involve close collaboration with transformation teams, business stakeholders, and AI platform teams to create scalable, cross-domain AI solutions that deliver actionable insights and perform intelligent tasks. Responsibilities AI Development (40%). Prototyping, iterating, and taking to production domain-specific AI agents that can communicate and work with other AI agents, performing tasks such as information gathering, insight generation, and intelligent actions. Writing and optimizing code for high-performance AI models. Develop an actionable Generative AI roadmap and drive solution development using Gen-AI and Agentic AI capabilities. Collaboration with Teams (20%). Collaborate with transformation teams and business stakeholders to understand requirements and tailor AI agents to specific domains. Work closely with AI platform teams to build scalable and cross-domain AI agents while ensuring end-to-end observability. Integration & Deployment (20%). Lead AI projects, demonstrating hands-on experience in code development and software engineering. Deploy, monitor, and optimize AI agents on cloud infrastructure, ensuring high availability and performance. Continuous Learning (20%). Stay updated with the latest advancements in AI and machine learning technologies and integrate these into existing or new AI agents. Conduct thorough testing and validation to ensure the reliability and accuracy of AI agents and solutions. Decision-Making Autonomy Moderate - Significant autonomy in the technical aspects of AI model development and implementation, working under the strategic direction provided by the Senior AI Solutions Manager. Supervision Required Moderate - Operates with general guidance from the Senior AI Solutions Manager, with regular updates for alignment and support. Complexity of Role High - The role requires managing complex AI/ML projects, working with large datasets, and ensuring successful integration with existing systems while maintaining scalability. Cross-Functional Interactions Yes - Regular interaction with Data Science, Engineering, IT, digital products and business stakeholders to ensure effective AI solution deployment. Compensation and Benefits: The expected compensation range for this position is between $106,400 - $178,100. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 12% of annual salary paid out annually. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Qualifications Bachelor's or Master's degree in Computer Science, AI/ML, Data Science, or a related field. Proven experience in leading AI projects with hands-on experience in code development and software engineering. Required Expertise: Proficiency in programming languages such as Python, Java, or C++. Experience and working knowledge with Agentic AI frameworks (e.g., Langchain, CrewAi, MCP, A2A) and deployment of AI solutions on cloud infrastructures (AWS, Azure, or Google Cloud). Strong understanding and experience in designing AI agents and integrating advancements in AI/ML technologies. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively in a cross-functional team environment. Technical Proficiency: Deep understanding of new technologies, GenAI algorithms and Agentic tools. Problem-Solving: Ability to translate business challenges into technical solutions. Collaboration Skills: Effective at working within cross-functional teams. Agility: Flexibility to adapt to changing requirements and new technologies. Communication Skills: Capable of explaining complex technical concepts to non-technical stakeholders. > Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy Please view our Pay Transparency Statement.
    $106.4k-178.1k yearly 3d ago
  • Senior Service Desk Analyst

    Nesco Resource 4.1company rating

    Lead technician job in New Haven, CT

    We are seeking a Senior Service Desk Analyst to deliver advanced technical support and an exceptional customer experience across our organization. In this role, you'll support internal employees, contractors, and field users while serving as an escalation point for complex issues. You'll collaborate with cross-functional teams, mentor junior analysts, and help modernize our service desk capabilities. What You'll Do Resolve complex IT Incidents and Service Requests across applications, SaaS platforms, hardware, mobile devices, and networking equipment Provide expert technical guidance and outstanding customer service via phone and digital support channels Act as an escalation resource and mentor for junior Service Desk Analysts Participate in standard and Major Incident response processes Collaborate with IT teams and third-party vendors to ensure timely resolution Identify trends and recommend preventive solutions and process improvements Support technology initiatives and projects, including system upgrades and service desk modernization Assist the Service Desk Manager in maintaining efficient, high-quality service delivery What You Bring 5+ years of IT service desk or technical support experience Strong troubleshooting skills across hardware, software, SaaS, mobile, and networking technologies Exceptional customer service and communication skills Solid understanding of ITIL principles and Service Desk best practices Ability to work independently while managing multiple priorities Experience engaging third-party vendors and service providers Preferred Qualifications Microsoft 365 application support experience Experience with desktop operating systems and networking Hands-on experience with ServiceNow or similar ITSM tools Familiarity with ITSM industry standards and diagnostic utilities Education Bachelor's degree in Computer Science, Business Management, or a related field (or equivalent experience)
    $43k-55k yearly est. 1d ago
  • Senior DevOps Technical Lead

    Top Prospect Group

    Lead technician job in White Plains, NY

    Are you a seasoned technical leader who loves bridging product vision and engineering execution? We're looking for a Senior Technical Lead to drive agile delivery, architecture, and DevOps strategy-without getting lost in the admin work. FT Hybrid-2 days a week on site, rest remote in Westchester, NY 160-180K, plus Benefits Big plus if you come from a coding background-will not be doing coding now though Agile Sprint, Infrastructure Automation, End-to-End Design, DevOps, Leadership, CI/CD Pipelines, Cloud We're looking for a Senior Technical Lead to guide end-to-end delivery across our engineering platform. You'll combine technical architecture, DevOps leadership, and agile delivery expertise to ensure scalable, secure, and reliable solutions. This is a hands-off coding role - but you must come from a strong software engineering background to effectively lead conversations, evaluate design decisions, and steer project execution. What You'll Do Architecture & DevOps Leadership Design scalable, secure cloud-native architectures (web, mobile, backend). Drive CI/CD pipelines, infrastructure as code (Terraform, ARM), and observability improvements. Own the DevOps roadmap and work with development & infrastructure teams to boost reliability and speed. Agile Delivery & Execution Lead Agile sprint cycles, backlog prioritization, and estimation processes. Maintain structured backlogs (GitHub Projects) and coordinate engineering tasks for timely delivery. Facilitate sprint planning and delivery reviews with cross-functional teams. Product & Stakeholder Collaboration Translate product initiatives into actionable technical requirements. Provide technical feasibility insights during roadmap planning. Serve as a key bridge between engineering and product teams to ensure alignment and clarity. Required: Bachelor's or Master's in Computer Science, Engineering, or related field, or equivalent experience. 7+ years of experience in technical architecture, DevOps, or infrastructure delivery roles. Strong background in coding/software engineering (must understand the code to lead the work). Expertise with Azure, CI/CD, Terraform/ARM, and GitHub. Proficiency with PowerShell/Bash scripting. Experience managing multiple Agile sprints and backlogs simultaneously. Preferred: Azure Solutions Architect Expert or related certifications. Experience with GitHub Projects and GitHub Actions. Background in product-facing engineering or technical program management. Knowledge of cloud cost optimization, security, and compliance best practices.
    $97k-141k yearly est. 1d ago
  • Principal Software Engineer (Embedded Systems)

    Fustis LLC

    Lead technician job in Norwalk, CT

    Position Type: Full-Time / Direct Hire (W2) Salary: $200K+ base + 13% bonus Experience Required: 10-20 years Domain: Industrial Automation & Robotics Work Authorization: US Citizen or Green Card Interview Process: 2× Teams Interviews → Onsite Interview (expenses paid) “How Many Years With” (Candidate Screening Section) C: C++: RTOS: Embedded Software Development: Device Driver Software Development: Job Description We are seeking a Principal Software Engineer - Embedded Systems to join a high-performance engineering team building next-generation industrial automation and robotics platforms. This role blends hardware, firmware, real-time systems, machine learning components, and high-performance automation into one of the most technically challenging environments. The ideal candidate is passionate about writing software that interacts directly with real machines, drives motion control, solves physical-world problems, and contributes to global-scale automation systems. This role is hands-on, impact-driven, and perfect for someone who wants to see their code operating in motion - not just in a console. Key Responsibilities Design, implement, and optimize embedded software in C/C++ for real-time control systems. Develop and maintain real-time operating system (RTOS)-based applications. Implement low-latency firmware, control loops, and motion-control algorithms. Work with hardware teams to integrate sensors, actuators, and automation components. Architect scalable, high-performance embedded platforms for industrial robotics. Develop device drivers, board support packages (BSPs), and hardware abstraction layers. Own full lifecycle development: requirements → design → implementation → testing → deployment. Develop machine-learning-based modules for system categorization and algorithm organization (experience helpful, not required). Build real-time monitoring tools, diagnostics interfaces, and system health analytics. Troubleshoot complex hardware/software interactions in a real-time environment. Work closely with electrical, mechanical, and controls engineers. Participate in code reviews, architectural discussions, and continuous improvement. Required Qualifications Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or related field (Master's a plus). 10-20 years professional experience in: C and C++ programming Embedded Software Development RTOS-based design (e.g., FreeRTOS, QNX, VxWorks, ThreadX, etc.) Control systems and real-time embedded environments Strong experience with: Device driver development Board bring-up and hardware interfacing Debugging tools (oscilloscopes, logic analyzers, JTAG, etc.) Excellent understanding of: Memory management Multithreading Interrupt-driven systems Communication protocols (UART, SPI, I2C, CAN, Ethernet) Preferred Qualifications Experience with robotics, motion control, industrial automation, or safety-critical systems. Exposure to machine learning integration in embedded platforms. Experience in high-precision or high-speed automation workflows. Target Industries / Domains Ideal candidates may come from: Medical Devices Semiconductor Equipment Aerospace & Defense Industrial Control Systems Robotics & Automation Machinery & Mechatronics Appliances & Devices Embedded Consumer or Industrial Electronics
    $200k yearly 1d ago
  • Technical Analyst

    Optomi 4.5company rating

    Lead technician job in Bristol, CT

    Technical Analyst I (Onsite, Bristol CT) Optomi, in partnership with a leading media and entertainment organization, is seeking a Technical Analyst I to join a 24x7 production (this is a 24x7 operation, and all team members begin on this shift, no exceptions or shift negotiation available) support environment in Bristol, CT. This is an entry-level, high-visibility role supporting mission-critical media and streaming operations. The ideal candidate brings strong problem-solving skills, excellent communication, and experience working in fast-paced IT support environments. What the Right Candidate Will Enjoy! Supporting live, high-impact production environments with real-time visibility! Gaining hands-on experience in a 24x7 enterprise IT operations center! Working closely with production, engineering, and incident management teams! Developing strong foundations in incident, change, and problem management! Exposure to observability, monitoring, and streaming media platforms! Building a long-term career path within a major media organization! Experience of the Right Candidate: 1+ year of experience in a 24x7 IT call center or helpdesk environment. Experience working with ITSM tools such as ServiceNow, PagerDuty, and Jira. Hands-on experience handling service requests and Tier 1 troubleshooting. Strong ability to work under pressure and manage urgent priorities. Excellent verbal and written communication skills. Strong customer service skills with comfort supporting high-profile stakeholders. Entry-level mindset with strong curiosity, accountability, and problem-solving ability. Responsibilities of the Right Candidate: Serve as the first point of contact for incidents reported by internal stakeholders and external partners. Gather and analyze incident details through calls, Slack interviews, and monitoring tools. Determine incident scope, severity, and business impact. Perform Tier 1 troubleshooting and resolve basic technical issues when possible. Escalate incidents to Level 2 support teams or Incident Management when required. Actively participate in incident management scribing and documentation. Ensure incidents are accurately tracked throughout their lifecycle. Collaborate with engineering, technical support, and media teams to support issue resolution. Monitor service-health dashboards and communication channels for proactive issue detection. Documentation, Tracking & Monitoring Responsibilities: Work within ServiceNow, Jira, Confluence, Microsoft Teams, and PagerDuty. Ensure proper incident tracking, reporting, and adherence to operational procedures. Document troubleshooting steps, solutions, and best practices for the knowledge base. Monitor platforms such as Datadog, BigPanda, email, and Teams for alerts and escalations. Proactively identify potential issues or performance bottlenecks. Preferred Qualifications: ITIL v3 or ITIL v4 Foundation certification. Experience with observability and monitoring tools: Datadog, BigPanda, Conviva, Grafana, Splunk Familiarity with streaming media workflows, broadcast systems, or production environments. Exposure to Major Incident, Problem, and Change Management processes.
    $74k-107k yearly est. 1d ago
  • Senior Software Engineer (Full Stack), Data Analytics - Pharma

    Nylon Search-Recruitment and Executive Search

    Lead technician job in Ridgefield, CT

    $140-210K + Bonus (*At this time our client cannot sponsor or transfer work visas, including H1B, OPT, F1) Global Pharmaceutical and Healthcare conglomerate seeks dynamic and collaborative Lead Full Stack Software Engineer with 7+ years hands on front and back-end software developer experience designing, developing, testing, and delivering fully functioning Cloud-based, Data Analytics applications and backend services, to help lead application development from ideation and architecture to deployment and optimization, and integrate data science solutions like analytics and machine learning. Must have full stack Data Analytics experience, AWS Cloud, and hands-on experience in Data pipeline creation, ETL/ELT (AWS Glue, Databricks, DBT). This is a visible role that will deliver on key data transformation initiatives, and shape the future of data-driven decision making across the business. Requirements Hands-on experience in Data pipeline creation, ETL/ELT (AWS Glue, Databricks, DBT). Build and maintain robust backend systems using AWS Lambda, API Gateway, and other serverless technologies. Experience with frontend visualization tools like Tableau or PowerBI. Hands-on expertise in Agile Development, Test Automation, IT Security best practices, Continuous Development and deployment tools (Git, Jenkins, Docker, Kubernetes), and functional programming. Familiarity with IT security, container platforms, and software environments across QA, DEV, STAGING, and PROD phases. Demonstrated thought leadership in driving innovation and best practice adoption. Leadership & Collaboration: Strong communication, mentorship, and cross-functional teamwork. Responsibilities include: Application Development: Design, develop, and maintain both the front-end and back-end components of full-fledged applications using state-of-the-art programming languages and frameworks. Architecture Integration: Incorporate API-enabled backend technologies into application architecture, following established architecture frameworks and standards to deliver cohesive and maintainable solutions. Agile Collaboration: Work collaboratively with the team and product owner, following agile methodologies, to deliver secure, scalable, and fully functional applications in iterative cycles. Testing Strategy and Framework Design: Develop and implement comprehensive testing strategies and frameworks to ensure the delivery of high-quality, reliable software. For immediate consideration please submit resume in Word or PDF format ** AN EQUAL OPPORTUNITY EMPLOYER **
    $87k-113k yearly est. 2d ago
  • Principal Software Engineer

    Smith Arnold Partners 4.0company rating

    Lead technician job in Danbury, CT

    If you're an experienced software engineer who wants to build things that actually move - fast, accurately, and at scale - this is a role worth considering. This is a role for engineers who want to build the core - not just bolt things on. If you want to own complex systems, influence product direction, and work in an environment where your expertise is valued and your career can thrive - let's talk. Apply now or message us directly for a confidential conversation. We're a well-established global tech organization that builds the software and systems behind some of the most advanced, high-speed electromechanical equipment in the industry. Our technology helps run the operations behind critical communications and logistics around the world. Principle Principal Software Engineer Location: Norwalk, CT Salary - $170.000 - $190,000 +Bonus Right now, we're looking for a Senior Principal Software Engineer to take a leading role in architecting and delivering the software that powers our next generation of machine control systems. This is a hands-on, senior-level position where you'll have real ownership, technical influence, and direct impact on the business. Why This Role Stands Out: High Visibility: You won't be buried in code no one sees - this role is front and center across engineering, product, and executive teams. Complex, Real-World Problems: This isn't app development. You'll be building control software for high-speed, precision-driven systems that integrate mechanical, electrical, and software components. Stability + Innovation: Join a company that's been around for decades - but continues to evolve. The tech is serious, the teams are strong, and the roadmaps are ambitious. Long-Term Career Growth: This isn't a stepping-stone job. It's a long-term opportunity to lead, grow, and shape the future of how our machines perform. What You'll Do: Design and develop real-time control software in C++ for large-scale, high-performance electromechanical systems Lead cross-functional efforts across software, hardware, systems, and manufacturing Guide architecture and technical strategy for multiple products and platforms Debug and optimize at the system level - from code to motion control to hardware integration Play a key role in roadmap planning and technical decision-making What You Bring: 10+ years of experience in object-oriented software design and full-lifecycle development Deep hands-on experience in C++ and real-time operating systems (such as RTX) Strong background in mechatronics, machine control, or similar system-level environments Ability to lead multidisciplinary teams and drive projects through ambiguity to delivery Excellent communication skills - both with engineers and stakeholders BS or MS in Computer Science or a related field Bonus Points: Experience with motion or servo motor control Exposure to .NET, Java, or ASP.NET Background in SQL Server, Oracle, or web-based service architecture Knowledge of industrial automation or paper-handling/mailing systems
    $115k-143k yearly est. 2d ago
  • Technical Analyst

    Insight Global

    Lead technician job in Bristol, CT

    The Technical Support Analyst 1 Contractor (TA1C) is the first point of contact for handling incidents reported by DE&E Technology's internal stakeholders and external partners. With a technical background in streaming media, IT, software, media technology, or production support, their primary responsibility is to promptly gather and analyze all relevant incident information through interviews with the callers and stakeholders or by interpreting monitoring data. Upon receiving an incident, the TA1C will need to determine the issue's scope and impact. When possible, they will provide Tier 1 troubleshooting support to end-users and resolve fundamental issues. In cases where the incident requires more specialized expertise than a TA1C can handle, they will escalate the issue to a Level 2 support team or other appropriate resource (such as the Incident Management team) to coordinate resolution. Basic Qualifications • 1+ years of experience in a 24x7 IT call center or helpdesk role • Knowledge of ITSM tools such as ServiceNow, PagerDuty, and JIRA • Hands-on experience fulfilling user service requests and troubleshooting front-line technical issues • Ability to work well under pressure and manage priorities with urgent deliverables • Strong communication and interpersonal skills for effective stakeholder and peer interaction.
    $66k-82k yearly est. 5d ago
  • Lead Python Engineer

    Sibitalent Corp

    Lead technician job in Ridgefield, CT

    Job Title: Lead Python Engineer Duration: Full time Interview Mode: Virtual (Last round Onsite ) Must be well-versed in working with SQL Must have created and worked with ETL Must have created pipelines Experiencing working with Data models Has on and well-versed building dashboards, they use Tableau, but open to any front end, visualization development tools Must have AWS experience Pharmacy experience companies is ideal, but not required Must be good at testing Must be strong in working with Python and React Front and development is about 10 to 15%. The rest is back-end. Having experience with data bricks is good to know This is basically data analytics platform building reports and dashboards. This is a new product they're working on, SaaS application This position requires HEAVY backend development. They are NOT looking for a front end developer Role Overview This role sits within a centralized enterprise data and analytics organization focused on building scalable, cloud-based platforms that enable data-driven decision-making across a global business. The team is responsible for delivering modern data, analytics, and AI-enabled solutions that support complex business needs at scale. We are seeking a highly experienced Full Stack Software Engineer with a strong background in data analytics platforms and cloud-native development. This individual will design, build, and maintain end-to-end applications, spanning both front-end and back-end systems, while collaborating closely with product, data, and engineering partners. The work spans ideation, architecture, development, deployment, and optimization, with opportunities to integrate analytics and machine learning capabilities. This is a hands-on engineering role with opportunities for technical leadership, mentorship, and influence over architectural decisions. Key Responsibilities Application Development Design, develop, and maintain full-stack, cloud-based applications supporting data analytics and reporting use cases Must be well versed using Python and React Strong experience building dashboards Build secure, scalable, and high-performance solutions aligned with business and regulatory requirements Participate across the full software development lifecycle, from architecture and design through deployment and optimization Platform Operations & Support Support and optimize development and production environments, including CI/CD pipelines Implement automation to improve reliability, scalability, and operational efficiency Ensure smooth provisioning and ongoing support of applications for end users Architecture & Integration Design and integrate API-driven backend services using cloud-native and serverless technologies Align solutions with established architectural standards and best practices Agile Delivery & Collaboration Work within agile delivery teams in close partnership with product owners and cross-functional stakeholders Contribute to iterative development cycles with a focus on quality, security, and scalability Quality & Testing Develop and implement testing strategies and frameworks to ensure reliable, high-quality software delivery Qualifications & Experience if applying for either: Senior Principal Software Engineer Associate degree with 11+ years of relevant experience, or Bachelor's degree with 9+ years of experience, or Master's degree with 7+ years of experience Minimum 6+ years of hands-on programming experience preferred, using Python and React Minimum 7+ years of experience in full stack and data analytics engineering, using Python and React Lead Software Engineer Experience 5-10 years of progressive experience in software engineering and application development using Python and React Strong SQL experience Additional Details Minimum 7+ years of experience in full stack and data analytics engineering Full stack software development experience within data analytics platforms Hands-on experience with data pipelines and ETL/ELT tools (e.g., AWS Glue, Databricks, DBT) Backend development using cloud-native and serverless technologies (AWS Lambda, API Gateway) AWS cloud experience required Experience with front-end data visualization tools (Tableau, Power BI) Proficiency with modern development practices and tooling: Agile methodologies CI/CD pipelines Test automation Version control (Git) Containerization and orchestration (Docker, Kubernetes) Familiarity with secure software development practices and multi-environment deployments (DEV, QA, STAGING, PROD) Bachelor's or Master's degree (or equivalent experience)
    $75k-104k yearly est. 2d ago
  • ATE Lead Engineer

    Tata Consultancy Services 4.3company rating

    Lead technician job in Hauppauge, NY

    Must Have Technical/Functional Skills; • 10+ years overall experience in test system software & test hardware development • Strong knowledge in handling NI PXI, PCI Hardware ( DAQ Cards, Chassis). Integrate 3rd party hardware. • Experience in development/ Upgrading automated test equipment , avionics, aerospace programs is a plus. • High level of expertise in developing automated testing equipment for production testing of mixed-signal products and sub-assemblies for MIL/Aerospace applications including analog circuits, embedded microprocessors and FPGAs, and supporting circuitry and power supplies. • Experience or knowledge of RS422/RS232, ARINC, AFDX interface knowledge, TCP/IP & Ethernet, UDP and such communication standards, protocols and/or interfaces is desirable • Experience in managing Software code repositories and Continuous Integration/Deployment is highly desirable • Strong verbal and written communication skills. • Common I/O protocols (I2C, SPI, JTAG, RS-232, RS-422, RS-485, Arinc 429, MIL-STD-1553, etc). • Solid foundation of LabView expertise • High level of experience with hands-on troubleshooting and turn-on of new test systems, including test bench equipment such as multi meters, DAQs, spectrum analyzers, JTAG and ICE probes, software, oscilloscopes, etc. • Experience in qualifying embedded systems to MIL-STD-810 MIL-STD-461 or IEC equivalents • Skilled in the use of common test bench equipment such as multimeters, DAQs, oscilloscopes, power supplies, RF and optical spectrum analyzers • Hands-on and extremely strong in system bring-up, troubleshooting, calibration, etc. • High level of expertise in NI LabVIEW , Test Stand & Phyton • Experience in reading schematics • Experience in test equipment failure analysis and troubleshooting skills in a production environment. • Experience with prototyping solutions and bench testing methodology • Experience in testing to MIL-STD-810, MIL-STD-461, MIL-STD-1275, RTCA/DO-160 and IPC-610 requirements. • Able to handle ITAR data. Must be US Citizen Base Salary Range: $110,000 - $150,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $110k-150k yearly 2d ago
  • Data Center Server Hardware Support Technician

    Corserva 4.1company rating

    Lead technician job in Bristol, CT

    Corserva is actively seeking full-time Data Center Server Hardware Support Technicians to work onsite at our client location in the Bristol, CT area. Support activities include system installation and configuration, firmware updates, hardware diagnostics and repair, vendor coordination, inventory tracking, and routine walk throughs of equipment rooms. Additional responsibilities include proactive monitoring, alert response, and participation in incident response and planning sessions. Technicians should have experience with the following - System Preparation & Installation 1. Installation of components across servers, storage, desktops, and laptops. 2. Perform ILO/IDRAC type configuration and cable connecting. 3. Execute pre-installation and firmware setup tasks. 4. Connect network cabling and coordinate with Security to open necessary ports. 5. Labeling Systems with machine names. 6. Prepare, pack, and ship systems for remote deployments. 7. System Imaging/Windows and Linux using automated tools and ISO's 8. Updating installed assets in CMBD System and Equipment Removal: 1. Break down and recover parts from decommissioned servers. 2. Follow documented procedures for decommissioning activities. 3. Update decommissioning data in internal reports and tracking systems. Storage: 1. Assist with troubleshooting and break-fix as needed for the storage team. Inventory: 1. Maintain up-to-date records of spare parts and spare system pools. 2. Track and manage deployed hardware inventory. Firmware & Patch Management: 1. Adhere to organizational policies for firmware updates and notifications. 2. Apply updates as directed by leadership. 3. Review and address customer advisories. 4. Customer Advisories Data Center Walk Throughs: 1. Conduct routine walkthroughs of all active and future data center rooms. 2. Inspect designated systems for error indicators and report findings. Monitoring and Notifications 1. Monitor critical systems for performance or failure alerts. 2. Add/remove hosts in monitoring systems and update monitoring software as required. 3. Respond to email alerts and pager duty notifications. Break/Fix: 1. Troubleshooting/Diagnostics 2. Respond to alerts and error messages 3. Re-imaging local and remote sites, Windows and Linux using automated tools and ISO's 4. Repairing systems (hardware) 5. Coordinate/remote Troubleshoot and follow through to resolve repairs at remote sites. Includes coordination of parts, opening vendor tickets, getting tech onsite for repair, and tech arrival/opening site access tickets 6. Coordination and escorting of onsite vendors that come in for repairs. 7. Participation in planning sessions. This includes creating, updating, and closing tickets 8. Incidents/Work Orders - break/fix, logging incidents, following documented procedure for incident work 9. Case logging
    $38k-45k yearly est. 3d ago
  • Full Stack Hedge Fund Software Engineer (Java/Angular/React)

    Focus Capital Markets

    Lead technician job in Stamford, CT

    Focus Capital Markets is supporting its Connecticut-based hedge fund by providing a unique opportunity for talented a senior software engineer to work across verticals within the organization. In this role, you will assist the business by developing front-end and back-end applications, building and scaling APIs and working with the business to define technical solutions for business requirements. You will work with both sides of the stack, with a Core Java back-end (and C#/.Net) and latest versions of Angular on the front-end. . Although the organization is outside of the NYC area, it is just as lucrative and would afford someone with career stability, longevity and growth opportunity within the organization. The parent company is best of breed in the hedge fund industry and there are opportunities to grow from within. You will work onsite Monday-Thursday. Requirements: 5+ years of software engineering experience leveraging Angular on the front-end and Core Java or C# on the back-end. Experience with React is relevant. Experience with SQL is preferred. Experience with REST APIs Bachelors degree or higher in computer science, mathematics or related field. Must have excellent communication skills
    $70k-93k yearly est. 3d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Lead technician job in Hartford, CT

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $52k-73k yearly est. 5d ago
  • Metrology, QC & Production Support Technician

    Bausch+Stroebel

    Lead technician job in North Branford, CT

    Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer
    $54k-92k yearly est. 60d+ ago
  • Senior/Lead Full-Stack Developer

    Carecentrix 4.5company rating

    Lead technician job in Hartford, CT

    We are seeking a highly skilled and motivated Lead Developer to guide our dynamic team in building cutting-edge generative AI applications. The ideal candidate will bring deep expertise in AWS, Python, and Gen AI services and models, along with strong leadership capabilities. This role involves overseeing the full software development lifecycle, mentoring junior developers, hands on technical expertise, and driving architectural decisions to deliver scalable and high-quality solutions. Responsibilities Lead the design and development of scalable data pipelines and microservices using Python, DynamoDB, S3, and SQS, integrating with Gen AI services. Guide the team on the design patterns specific to microservices in cloud and best practices for building Gen AI models and applications. Architect and optimize solutions leveraging Amazon Bedrock and other Gen AI platforms, including prompt engineering and model fine-tuning. Collaborate with product owners, stakeholders, and cross-functional teams to define technical requirements and ensure alignment with business goals. Mentor and guide junior developers, conducting code reviews and fostering a culture of technical excellence. Drive Agile development practices, including sprint planning, backlog grooming, and release management. Establish and maintain CI/CD pipelines, automated testing frameworks, and robust documentation standards. Ensure adherence to security, scalability, and performance best practices across all development efforts. Qualifications Bachelor's Degree in Computer Science or related; or equivalent work experience required 8+ years of professional experience in software development, with at least 3 years in a technical leadership role. Strong proficiency in Python and microservices architecture. Minimum 5 years of hands-on experience with AWS services, including DynamoDB, S3, SQS, and cloud-native development. Minimum 2 years of experience working with Gen AI platforms such as Amazon Bedrock, including prompt engineering and model integration. Expertise in RESTful APIs, distributed systems, and scalable architecture design. Minimum 3 years of experience implementing and managing CI/CD pipelines, automated testing, and DevOps practices. Proven ability to lead Agile teams, with 3+ years of experience in Agile methodologies and tools (e.g., Jira, Confluence). Excellent problem-solving, communication, and stakeholder management skills. We are unable to offer work sponsorship. Candidates MUST reside in the US full-time/permanently. This role is remote but may require occasional on-site attendance for meetings in one of our facilities in Tampa, Hartford or Overland Park, KS. If chosen for a final interview, an on-site interview may be required. What We Offer Pay Range: $130000 -$150000 / year, plus corporate bonus incentive. This range reflects potential future growth and earning opportunities. Benefits: Medical, Dental, Vision, 401(k) with company match, HSA employer contributions, Dependent Care FSA employer contribution, Paid Time Off, Personal/Sick Time, Paid Parental Leave, and more. Award-winning culture: Keeps our company values at the heart of everything we do: We Care; We Do the Right Thing; We Strive for Excellence; We Think BIG; We Take our Work Seriously, Not Ourselves. CareCentrix maintains a drug-free workplace. We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law. Applications are accepted on an ongoing basis until a candidate is selected. #IDCC
    $130k-150k yearly Auto-Apply 7d ago

Learn more about lead technician jobs

How much does a lead technician earn in Newtown, CT?

The average lead technician in Newtown, CT earns between $68,000 and $114,000 annually. This compares to the national average lead technician range of $67,000 to $121,000.

Average lead technician salary in Newtown, CT

$88,000

What are the biggest employers of Lead Technicians in Newtown, CT?

The biggest employers of Lead Technicians in Newtown, CT are:
  1. KRG Technologies
  2. ComNet Communications
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