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The differences between loan processors and loan services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a loan processor and a loan services representative. Additionally, a loan services representative has an average salary of $38,603, which is higher than the $38,122 average annual salary of a loan processor.
The top three skills for a loan processor include loan applications, customer service and property appraisals. The most important skills for a loan services representative are customer service, loan payments, and outbound calls.
| Loan Processor | Loan Services Representative | |
| Yearly salary | $38,122 | $38,603 |
| Hourly rate | $18.33 | $18.56 |
| Growth rate | -3% | -3% |
| Number of jobs | 16,228 | 85,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 47% |
| Average age | 42 | 42 |
| Years of experience | 4 | 4 |
A loan processor is responsible for assisting customers with their loan requests, ensuring their eligibility, and choosing the best loan options for their needs. Loan processors carefully review loan application documents and prepare loan proposals for underwriting, analyzing the applicant's financial status and credit scores, processing repayment plans, and adhering to banking and financial regulations. A loan processor must have excellent knowledge of the banking industry and processes to provide the best loan services for the customers efficiently and accurately.
A loan service representative is responsible for communicating and interacting with clients and serves as a back-up or reliever in a company. They are the first person that the client must go through if they want to apply for a loan. Loan representatives monitor and ensure that all data and information is properly documented using a loan processing system. Also, they are the ones who inspect and verify if a company is complying with the transaction rules as well as the loan procedures and regulations.
Loan processors and loan services representatives have different pay scales, as shown below.
| Loan Processor | Loan Services Representative | |
| Average salary | $38,122 | $38,603 |
| Salary range | Between $28,000 And $50,000 | Between $15,000 And $98,000 |
| Highest paying City | San Francisco, CA | Baltimore, MD |
| Highest paying state | West Virginia | New York |
| Best paying company | Stanford University | Jersey Shore State Bank |
| Best paying industry | Finance | Finance |
There are a few differences between a loan processor and a loan services representative in terms of educational background:
| Loan Processor | Loan Services Representative | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between loan processors' and loan services representatives' demographics:
| Loan Processor | Loan Services Representative | |
| Average age | 42 | 42 |
| Gender ratio | Male, 20.6% Female, 79.4% | Male, 26.8% Female, 73.2% |
| Race ratio | Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 17.1% Asian, 7.4% White, 58.3% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 7.1% White, 59.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 7% |